Hotel Resol Ikebukuro

It isa convenient location

Clean rooms, they had all kind of stuff at the lobby in case you needed, brush, toothbrush, bath salts, teas, etc. very good service and location.

Good location (1min walk to Higashi-Ikebukuro station & 7min walk to Ikebukuro station). 5mins to shops and restaurants (towards Ikebukuro station). We arrived via an airport limousine bus from HND airport and had to walk 10mins from Sunshine City Prince Hotel. The rooms are slightly larger than similarly priced hotels in Tokyo and the beds are comfortable. Breakfast was fine, although the menu did not change the 2 days we were there.

I have stayed at a Resol hotel in Kyoto previously and that was an excellent experience! So I came in expecting a clean room and comfortable bed. Unfortunately I was quite shocked by the overall condition of the room. Stains on the walls, bathroom smelt strongly of urine, tap not functioning properly and some of the amenities (USB charger) were broken. I informed the staff of these issues the next day and asked whether they could please send someone to thoroughly clean the bathroom (housekeeping offered every 4 days!). They were very apologetic and moved me to a different room which I'm incredibly thankful for. I decided to cut my stay here short. There's also no laundry room (the only hotel I've stayed in Japan to not offer this!). Overall my stay was ok... But I've stayed in much more cleaner/comfortable hotels at the same price point hence my dissapointment. I think the hotel is need of refurbishment.

Amazing!