Neptune Hotel

Warning: think twice before booking this property. We had an extremely disappointing experience and left within five minutes of checking in. The room was dirty, unhygienic, and clearly had not been properly cleaned. Everything was filthy, including the floors, pillows, mirrors, and refrigerator. The shampoo bottles were already open, there were no pillowcases on the pillows when we arrived, and there was not even a proper shower — you had to shower over the sink. The condition of the room was so unacceptable that, just five minutes after checking in, we booked another hotel and left immediately. We did not use the room, yet the property still refused to issue a refund. When we asked the property for a refund, they told us to contact Hotels.com. However, when Hotels.com contacted the property for an explanation, the property claimed that we had checked in too early and that they had not had time to clean the room. This was completely untrue: we checked in 15 hours after our booking had started. What was most frustrating was not only the condition of the room, but also the way the situation was handled afterwards. Leaving a hotel within five minutes of checking in and paying for completely new accommodation says a lot about how bad the experience was. We strongly recommend checking recent reviews carefully before booking this property. Even if the price seems attractive, the experience may not be worth it.

Great location, although that same thing makes it a bit noisy, especially if you get front rooms. Staff was nice, no breakfast. They had a nice terrace. The only odd thing is how the bathroom, toilet and sink are in in the same area with no separation at all, so everytime you shower it is a mess all over.

Great

The front desk girl was awesome

Perfekt terass