The Pinnacle Hotel and Suites

The biggest positive about the Pinnacle Hotel is its location. It's very well positioned in Davao, and almost everywhere I needed to go was within about 15 minutes. I also found two really nice bars just down the street that I would definitely visit again. Location and convenience were easily the best parts of my stay. Unfortunately, the hotel itself didn't meet my expectations, especially for the price. The entire property feels like it hasn't been renovated in decades and is overdue for a major refresh. There's also a strange smell throughout the hotel, including inside the rooms. When you first enter the hotel, it's surprisingly hot as well, which doesn't make for the best first impression. The front desk staff came across as a little rude during my experience. Another thing I found strange was receiving only one room key when there were two people staying in the room. We actually had to request a second key so we could come and go separately. That shouldn't be something two registered guests have to specifically ask for. Breakfast was actually pretty good, although I didn't have an opportunity to try the other food at the hotel. Overall, the location saves this property. It's extremely convenient for getting around Davao, but for what I paid, I expected something much better maintained. With a serious renovation, improved ventilation, attention to the smell, and better front desk service, this hotel could offer a much better experience.

Pro: Great variety of food Amazing customer service and staffs. Accessible to most everything including shopping mall. Cons: worn-out bathroom amenities and drawers Showers water is not warm as expected. Some toilets does not flush well

Nice hotel, could use some updates to the rooms and exercise room. Overall descent option if you need to stay in the city. Breakfast was nice with many options. Super convenient location. Staff very friendly and nice.

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The rooms were very spacious and clean. Great Filipino buffet breakfast every morning with different menu everyday. It is a walking distance from Gaisano Mall, which was very convenient. The staff were very pleasant and very helpful. I requested a room change and they were very accommodating. The customer service was excellent and had a very pleasant experience with them during my stay. I would definitely recommend.