Tokyu Stay Shibuya
US$289
/ night
Avg. for November
Prices for Tokyu Stay Shibuya
Select dates to see prices and availability
US$289
/ night
Avg. for November
Monthly average prices
Nightly prices at Tokyu Stay Shibuya average US$142 in the cheapest month (August) and US$297 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$178 |
| February | US$187 |
| March | US$233 |
| April | US$253 |
| May | US$223 |
| June | US$181 |
| July | US$173 |
| August | US$142 |
| September | US$185 |
| October | US$297 |
| November | US$289 |
| December | US$247 |
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Nov · US$289
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Most expensive: October (~US$297)
Cheapest: August (~US$142)
About this property
Modern hotel in Shibuya with rooftop terrace, kitchenettes, and easy access to Shibuya Crossing and local attractions.
Location
Near a metro station, Tokyu Stay Shibuya is in Shibuya, a neighborhood in Tokyo with good shopping. Notable landmarks in the area include Shibuya Crossing and Tokyo Tower, and travelers wishing to experience a bit of culture can try Mori Art Museum. Check out an event or a game at Tokyo Dome, and consider making time for Shinjuku Gyoen National Garden, a top attraction not to be missed.
Free wi-fi
Non-smoking rooms
Dry cleaning
Luggage storage
Designated smoking area
Vending machines
Room options
23
Deluxe Twin Room
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
323 ft²
Air ConditioningHeatingKitchenette
24
Residential Family Room (Bunk-Bed Up to 6 Adults)
Room details
2 Bunk Beds
and 2 Sofa Beds
Sleeps 6
506 ft²
Air ConditioningHeatingKitchenette
20
Standard Double Room
Room details
1 Large Double Bed
Sleeps 2
215 ft²
Air ConditioningHeatingKitchenette
21
Superior Double Room
Room details
1 Large Double Bed
Sleeps 2
258 ft²
Air ConditioningHeatingKitchenette
20
Superior Twin Room
Room details
2 Single Beds
Sleeps 2
248 ft²
Air ConditioningHeatingKitchenette
24
Residential Family Room
Room details
2 Single Beds
and 2 Sofa Beds
Sleeps 4
431 ft²
Air ConditioningHeatingKitchenette
Guest reviews of Tokyu Stay Shibuya
8.5
Very good
Based on 1,527 verified reviews
Who stays here?
Business
42%
Couple
15%
Family
14%
Group
11%
Solo
16%
What guests think
AI-generated summary based on recent guest reviews
Tokyu Stay Shibuya earns praise for clean, practical rooms with in-room washer/dryers and kitchenettes, friendly staff, and a quiet yet convenient location about a 10-15 minute walk from Shibuya Station and the scramble, with markets and eateries nearby.
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What guests think
Tokyu Stay Shibuya earns praise for clean, practical rooms with in-room washer/dryers and kitchenettes, friendly staff, and a quiet yet convenient location about a 10-15 minute walk from Shibuya Station and the scramble, with markets and eateries nearby.
Many appreciate the quieter side-street setting, though several note the uphill walk and that it can feel a bit far when carrying luggage. Housekeeping is limited for longer stays, and on-site dining is minimal with a microwaved breakfast; a supermarket across the street and numerous restaurants help. A few guests mention occasional odors, firm beds, or daytime renovation noise. Expect a convenient, self-sufficient base near Shibuya with thoughtful service.
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AI-generated summary based on recent guest reviews
Facilities
Strong in-room amenities such as washer/dryer combos and kitchenettes are widely praised, plus a lobby with free coffee and take-away toiletries. There is no full restaurant and the paid breakfast is microwaved; some stays noted renovation-related odors or daytime noise.
Related guest reviews
10
Scott
19 Nov 2025
·
Stayed 2 nights
Wow! This hotel is spotlessly clean!! Our room had a washer/dryer combo which was super convenient. The room was small enough to be comfy yet well laid out so it didn’t seem cramped. Reception was really friendly with a nice lounge area. Free amenities were available in the lounge, and a 24hr convenience store right across the street. Close to many restaurants and stores. This hotel is one of the nicest I've ever stayed and definitely the cleanest.
Wow! This hotel is spotlessly clean!! Our room had a washer/dryer combo which was super convenient. The room was small enough to be comfy yet well laid out so it didn’t seem cramped. Reception was really friendly with a nice lounge area. Free amenities were available in the lounge, and a 24hr convenience store right across the street. Close to many restaurants and stores. This hotel is one of the nicest I've ever stayed and definitely the cleanest.
8
Junie
14 Jul 2023
·
Stayed 4 nights
It’s a bit of a walk from Shibuya station to the hotel. The hotel is currently under renovation, although there is no noise, we can smell the construction. The room is very new and the facility in the room is good. The washing/drying machine is very quiet . Great stay!
It’s a bit of a walk from Shibuya station to the hotel. The hotel is currently under renovation, although there is no noise, we can smell the construction. The room is very new and the facility in the room is good. The washing/drying machine is very quiet . Great stay!
6
Christine
23 Jun 2023
·
Stayed 3 nights
Well, this hotel is heavily under construction so I’m sure this isn’t the permanent state of things. Our first room reeked of smoke, so they moved us to a new room (possibly just completed.) There is heavy construction in the hotel with very loud drilling, hammering, possibly jackhammering that went straight from 8:30 am until 6 pm. Since we were working late and jet lagged, this was more than a little annoying. No view from window but that’s probably common in Shibuya. It was a good sized room with laundry and a mini kitchenette, so once construction is completed it will probably be a pretty nice convenient hotel
Well, this hotel is heavily under construction so I’m sure this isn’t the permanent state of things. Our first room reeked of smoke, so they moved us to a new room (possibly just completed.) There is heavy construction in the hotel with very loud drilling, hammering, possibly jackhammering that went straight from 8:30 am until 6 pm. Since we were working late and jet lagged, this was more than a little annoying. No view from window but that’s probably common in Shibuya. It was a good sized room with laundry and a mini kitchenette, so once construction is completed it will probably be a pretty nice convenient hotel
8
Bryan
27 Nov 2025
·
Stayed 1 night
Good sized room by Japanese standards and the room had a combo washer / dryer as well which was super convenient! Quiet, clean and a helpful staff made this a very enjoyable experience. Hotel has no restaurant but sells a breakfast you can microwave in your room (yuck). However, there is a grocery store RIGHT ACROSS THE STREET that sells pastries, jam, prepared meals, and all sorts of fruits that is HUGELY convenient. Be advised that the location is a bit out of the way, so you are not in the heart of the bustle of Shibuya, but to us this is a blessing as we found the energy of the central area to be overwhelming and exhausting… only drawback to us was having to drag our luggage the half mile or so from where the airport bus dropped us at Shibuya station. LOTS of little restaurants around, bars too, so that won’t be an issue. Had our room had a view of something other than the building next door this might have gotten 5 stars given the price and overall quality.
Good sized room by Japanese standards and the room had a combo washer / dryer as well which was super convenient! Quiet, clean and a helpful staff made this a very enjoyable experience. Hotel has no restaurant but sells a breakfast you can microwave in your room (yuck). However, there is a grocery store RIGHT ACROSS THE STREET that sells pastries, jam, prepared meals, and all sorts of fruits that is HUGELY convenient. Be advised that the location is a bit out of the way, so you are not in the heart of the bustle of Shibuya, but to us this is a blessing as we found the energy of the central area to be overwhelming and exhausting… only drawback to us was having to drag our luggage the half mile or so from where the airport bus dropped us at Shibuya station. LOTS of little restaurants around, bars too, so that won’t be an issue. Had our room had a view of something other than the building next door this might have gotten 5 stars given the price and overall quality.
6
Machiko
12 May 2023
·
Stayed 1 night
数フロアが改装中であったので少し工事の音がしたが気にならない程度だった。 改装後の部屋だったので綺麗で清掃が行き届いていて清潔だった。 コーヒーサービスがありがたかったです。
数フロアが改装中であったので少し工事の音がしたが気にならない程度だった。 改装後の部屋だったので綺麗で清掃が行き届いていて清潔だった。 コーヒーサービスがありがたかったです。
8
Amarjyot Singh
28 Jun 2024
·
Stayed 4 nights
The rooms were very well sized considering we ate only a 10 min walk to shibuya scramble. They had their own washing machines. One big negative to me was the breakfast. Please DONT waste your money on it. They basically provide a basket of frozen lobster bisque and frozen croque monsieur which we have to defrost and microwave in our own room. Very pathetic.
The rooms were very well sized considering we ate only a 10 min walk to shibuya scramble. They had their own washing machines. One big negative to me was the breakfast. Please DONT waste your money on it. They basically provide a basket of frozen lobster bisque and frozen croque monsieur which we have to defrost and microwave in our own room. Very pathetic.
10
mary
13 Aug 2025
·
Stayed 2 nights
Located a few blocks (all within walking distance)from shibuya crossing, the train station, multiple restaurants and shopping the location of this hotel is perfect. Our room had many amenities, including a washer/dryer, slippers, robes, microwave and hot plate w/ dishes. Whether your there for a night or several days, as we were, you won't be disappointed.
Located a few blocks (all within walking distance)from shibuya crossing, the train station, multiple restaurants and shopping the location of this hotel is perfect. Our room had many amenities, including a washer/dryer, slippers, robes, microwave and hot plate w/ dishes. Whether your there for a night or several days, as we were, you won't be disappointed.
8
Jackie
11 Aug 2023
·
Stayed 7 nights
Its was during renovation when I stayed. V clean hotel .Everything like new. new toilet. The bed sheet v high quality even better than Marriott hotel I would say. we didn't eat breakfast, as I sleep late. I think they finished the bfast by 10 am.
Its was during renovation when I stayed. V clean hotel .Everything like new. new toilet. The bed sheet v high quality even better than Marriott hotel I would say. we didn't eat breakfast, as I sleep late. I think they finished the bfast by 10 am.
8
Emma
22 Feb 2026
·
Stayed 7 nights
Room was spotless. Had larger corner room with kitchenette and washer dryer which was v useful. Excellent location v close to all amenities in central Shibuya. 5 mins to Mark City mall where you can enter Shibuya Station. walk but in a quiet side street.
Room was spotless. Had larger corner room with kitchenette and washer dryer which was v useful. Excellent location v close to all amenities in central Shibuya. 5 mins to Mark City mall where you can enter Shibuya Station. walk but in a quiet side street.
8
Isid
15 May 2025
·
Stayed 5 nights
O hotel nao oferece servico de limpeza so se ficar mais de 7 dias! Tiram o lixo e trocam toalhas todos os dias se pedir!! Pessoal muito agradavel se tocasse a campainha!! Cafe da manha nao compensa e tudo frio Vc poe no micro ondas no quarto! No lobby tem uma maauina de cafe que funcona das 6 as 24 hs gratuito! Para quem gosta de conforto nao recomendo!
O hotel nao oferece servico de limpeza so se ficar mais de 7 dias! Tiram o lixo e trocam toalhas todos os dias se pedir!! Pessoal muito agradavel se tocasse a campainha!! Cafe da manha nao compensa e tudo frio Vc poe no micro ondas no quarto! No lobby tem uma maauina de cafe que funcona das 6 as 24 hs gratuito! Para quem gosta de conforto nao recomendo!
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AI-generated summary based on recent guest reviews
Cleanliness
Most reviews describe the hotel and rooms as very clean. A smaller number reported issues like stray hairs, damp or drain smells, or stained bedding, with occasional slow drains.
Related guest reviews
8
Ko
6 Jul 2025
·
Stayed 1 night
部屋、バス、トイレは清掃がきちんとされており清潔感があり快適に過ごせました
部屋、バス、トイレは清掃がきちんとされており清潔感があり快適に過ごせました
6
Alvina
29 Oct 2025
·
Stayed 2 nights
Roam is small. As expected in Tokyo. Staff was very helpful. It’s conveniently located. Roam had a congested feeling to it. I am surprised that hotel was not clean. Hair in the shower and on the bed when I chanced in. Usually hotel roams in Japan can be small but incredibly clean .
Roam is small. As expected in Tokyo. Staff was very helpful. It’s conveniently located. Roam had a congested feeling to it. I am surprised that hotel was not clean. Hair in the shower and on the bed when I chanced in. Usually hotel roams in Japan can be small but incredibly clean .
6
Erik
18 Sept 2025
·
Stayed 4 nights
Jättebra och lugnt läge i en mindre turistig del av Shibuya. Supertrevlig personal och bra foajé. Många olika dofter på rummet. Främst från avloppet. Smidigt med tvättmaskin! Många fina restauranger och barer i närheten och endast 10 minuter promenad till Shibuya Crossing. Annars jättebra!
Jättebra och lugnt läge i en mindre turistig del av Shibuya. Supertrevlig personal och bra foajé. Många olika dofter på rummet. Främst från avloppet. Smidigt med tvättmaskin! Många fina restauranger och barer i närheten och endast 10 minuter promenad till Shibuya Crossing. Annars jättebra!
8
Scott
4 Nov 2025
·
Stayed 1 night
This hotel is conveniently located near many amenities that are easily accesed walking. The area is very safe and extremely clean. The locals are very friendly with many speaking clear english. The staff are also very friendly and helpfull. Our room was fairly clean and the hotel is quiet . The only negative was we found several hairs in the washroom in our room when we checked in! Would definetly stay here again. Friendly and safe day and night.
This hotel is conveniently located near many amenities that are easily accesed walking. The area is very safe and extremely clean. The locals are very friendly with many speaking clear english. The staff are also very friendly and helpfull. Our room was fairly clean and the hotel is quiet . The only negative was we found several hairs in the washroom in our room when we checked in! Would definetly stay here again. Friendly and safe day and night.
10
Scott
19 Nov 2025
·
Stayed 2 nights
Wow! This hotel is spotlessly clean!! Our room had a washer/dryer combo which was super convenient. The room was small enough to be comfy yet well laid out so it didn’t seem cramped. Reception was really friendly with a nice lounge area. Free amenities were available in the lounge, and a 24hr convenience store right across the street. Close to many restaurants and stores. This hotel is one of the nicest I've ever stayed and definitely the cleanest.
Wow! This hotel is spotlessly clean!! Our room had a washer/dryer combo which was super convenient. The room was small enough to be comfy yet well laid out so it didn’t seem cramped. Reception was really friendly with a nice lounge area. Free amenities were available in the lounge, and a 24hr convenience store right across the street. Close to many restaurants and stores. This hotel is one of the nicest I've ever stayed and definitely the cleanest.
4
Terry Ann
3 Oct 2024
·
Stayed 5 nights
The room was damp and had a sewer smell. The sheets felt wet every night when you got into bed. The polyester comforter was stained. They did not replace the sheets or clean the room just new towels only when you placed the card outside your door. We stayed 5 nights with the same damp sheets were gross. The room size was nice I liked the room but the dampness and smell was not good.
The room was damp and had a sewer smell. The sheets felt wet every night when you got into bed. The polyester comforter was stained. They did not replace the sheets or clean the room just new towels only when you placed the card outside your door. We stayed 5 nights with the same damp sheets were gross. The room size was nice I liked the room but the dampness and smell was not good.
10
John
30 Oct 2025
·
Stayed 4 nights
Room was very clean, area was quiet at all times of day and the surrounding area has wonderful food options with a grocery store directly across the street that is open late.
Room was very clean, area was quiet at all times of day and the surrounding area has wonderful food options with a grocery store directly across the street that is open late.
8
Emma
22 Feb 2026
·
Stayed 7 nights
Room was spotless. Had larger corner room with kitchenette and washer dryer which was v useful. Excellent location v close to all amenities in central Shibuya. 5 mins to Mark City mall where you can enter Shibuya Station. walk but in a quiet side street.
Room was spotless. Had larger corner room with kitchenette and washer dryer which was v useful. Excellent location v close to all amenities in central Shibuya. 5 mins to Mark City mall where you can enter Shibuya Station. walk but in a quiet side street.
8
JULIE
27 Apr 2025
·
Stayed 2 nights
The hotel room was small compared to the other hotels we stayed in whilst in toyko. It was clean but had a lingering smell of drains or damp. It was a little bit out of the way and the area around the hotel at times felt unsafe. The staff were very helpful and friendly. If staying in Shibuya again I would choose the other Shibuya stay as it's closer to the centre and the area around the hotel felt safer for family.
The hotel room was small compared to the other hotels we stayed in whilst in toyko. It was clean but had a lingering smell of drains or damp. It was a little bit out of the way and the area around the hotel at times felt unsafe. The staff were very helpful and friendly. If staying in Shibuya again I would choose the other Shibuya stay as it's closer to the centre and the area around the hotel felt safer for family.
10
Daniel
24 Jul 2025
·
Stayed 4 nights
Very clean hotel and walking distance to the major attractions.
Very clean hotel and walking distance to the major attractions.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are practical and well equipped (washer/dryer and kitchenette), often spacious for Tokyo and generally quiet. Some found them small, beds firm, views limited, or encountered minor noise or sensor/power quirks.
Related guest reviews
10
Shelley
11 Feb 2024
·
Stayed 6 nights
Surprised how quiet it was.. washer/dryer in the room a plus because it snowed while we were there..looks to have been built or renovated recently because everything looked brand new The only thing I didn’t like though was the automatic hall light which switched on EVERYTIME the person in the bed nearest to it moved.. solved by leaving the toilet door open so the sensor doesn’t pick up movement!
Surprised how quiet it was.. washer/dryer in the room a plus because it snowed while we were there..looks to have been built or renovated recently because everything looked brand new The only thing I didn’t like though was the automatic hall light which switched on EVERYTIME the person in the bed nearest to it moved.. solved by leaving the toilet door open so the sensor doesn’t pick up movement!
10
Katherine
26 Oct 2025
·
Stayed 2 nights
Spacious room with comfy beds and a washer and dryer! There was also a dining space which we enjoyed. It takes about 15 minutes to walk to the Shibuya station, it’s downhill to the station and uphill back. There are tons of restaurant options close by. It’s near enough to the craziness of Shibuya Crossing but far enough away that the crowds thin out before the hotel and it’s in a more peaceful area. I would stay here again! The staff are also great and stored our luggage for us the day we checked out.
Spacious room with comfy beds and a washer and dryer! There was also a dining space which we enjoyed. It takes about 15 minutes to walk to the Shibuya station, it’s downhill to the station and uphill back. There are tons of restaurant options close by. It’s near enough to the craziness of Shibuya Crossing but far enough away that the crowds thin out before the hotel and it’s in a more peaceful area. I would stay here again! The staff are also great and stored our luggage for us the day we checked out.
10
Ivy
30 Jan 2023
·
Stayed 2 nights
Great location. Spacious room.
Great location. Spacious room.
4
Jake
20 Sept 2025
·
Stayed 6 nights
It was very small for us.
It was very small for us.
8
Bryan
27 Nov 2025
·
Stayed 1 night
Good sized room by Japanese standards and the room had a combo washer / dryer as well which was super convenient! Quiet, clean and a helpful staff made this a very enjoyable experience. Hotel has no restaurant but sells a breakfast you can microwave in your room (yuck). However, there is a grocery store RIGHT ACROSS THE STREET that sells pastries, jam, prepared meals, and all sorts of fruits that is HUGELY convenient. Be advised that the location is a bit out of the way, so you are not in the heart of the bustle of Shibuya, but to us this is a blessing as we found the energy of the central area to be overwhelming and exhausting… only drawback to us was having to drag our luggage the half mile or so from where the airport bus dropped us at Shibuya station. LOTS of little restaurants around, bars too, so that won’t be an issue. Had our room had a view of something other than the building next door this might have gotten 5 stars given the price and overall quality.
Good sized room by Japanese standards and the room had a combo washer / dryer as well which was super convenient! Quiet, clean and a helpful staff made this a very enjoyable experience. Hotel has no restaurant but sells a breakfast you can microwave in your room (yuck). However, there is a grocery store RIGHT ACROSS THE STREET that sells pastries, jam, prepared meals, and all sorts of fruits that is HUGELY convenient. Be advised that the location is a bit out of the way, so you are not in the heart of the bustle of Shibuya, but to us this is a blessing as we found the energy of the central area to be overwhelming and exhausting… only drawback to us was having to drag our luggage the half mile or so from where the airport bus dropped us at Shibuya station. LOTS of little restaurants around, bars too, so that won’t be an issue. Had our room had a view of something other than the building next door this might have gotten 5 stars given the price and overall quality.
10
Adriana
24 Aug 2025
·
Stayed 3 nights
Hotels in Tokyo are going to be small, regardless. This hotel was still roomy. We would gladly stay here again.
Hotels in Tokyo are going to be small, regardless. This hotel was still roomy. We would gladly stay here again.
6
Julie
26 Jun 2024
·
Stayed 2 nights
The air in-room power shut off in the middle of the night, which turns off air conditioner and load of laundry. I didn’t know what happened or what to do first night…very uncomfortable sleeping (very warm in room). I physically got up the second night and re-inserted keycard to re-start power to room.
The air in-room power shut off in the middle of the night, which turns off air conditioner and load of laundry. I didn’t know what happened or what to do first night…very uncomfortable sleeping (very warm in room). I physically got up the second night and re-inserted keycard to re-start power to room.
10
Eric
25 Oct 2025
·
Stayed 3 nights
The rooms were clean and comfortable. Loved the washer/dryer and small kitchenette in the room.
The rooms were clean and comfortable. Loved the washer/dryer and small kitchenette in the room.
10
Abbie
16 Apr 2025
·
Stayed 8 nights
The hotel is about a 15 minute walk from Shibuya Crossing and Shibuya Station. It is tucked away so it was quiet at night. The room was clean and spacious. The washer/dryer was convenient and easy to operate. The staff were very friendly and accommodating. The mattresses were quite firm so if you like them more plush you may struggle for the first couple nights. Overall it was a lovely stay, would definitely stay in the future.
The hotel is about a 15 minute walk from Shibuya Crossing and Shibuya Station. It is tucked away so it was quiet at night. The room was clean and spacious. The washer/dryer was convenient and easy to operate. The staff were very friendly and accommodating. The mattresses were quite firm so if you like them more plush you may struggle for the first couple nights. Overall it was a lovely stay, would definitely stay in the future.
6
Dan
26 Jun 2024
·
Stayed 3 nights
Try to get an upper floor if you don’t want next apartment view into your room
Try to get an upper floor if you don’t want next apartment view into your room
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, attentive, and helpful, with staff assisting with directions, luggage, and special requests. A few guests noted inconsistent interactions or upsell/communication issues.
Related guest reviews
10
Tobias
7 Aug 2025
·
Stayed 6 nights
We never forget our visit to this hotel. 10/10!! I wanted to propose to my girlfriend at a private location, why I reached out to the staff three weeks in advance. They told me beforehand that they were happy to help, and once we got to the hotel, the staff took me to the side, and asked what they could do. They prepared our room just the way i asked to, even with a small handwritten card placed on the bed. Now i don’t have a girlfriend anymore, I have a fiancé ! :-) A couple days later, we sadly got a tsunami-warning, which was quite scary for us, since this is not normal where we’re from. The staff helped us calm down completly, and did so in perfect english. I can’t recommend this hotel enough. Location 10/10 Staff 10/10 Room 9/10 Overall rating 9.9/10 Thanks a lot Tokyu Stay Shibuya.
We never forget our visit to this hotel. 10/10!! I wanted to propose to my girlfriend at a private location, why I reached out to the staff three weeks in advance. They told me beforehand that they were happy to help, and once we got to the hotel, the staff took me to the side, and asked what they could do. They prepared our room just the way i asked to, even with a small handwritten card placed on the bed. Now i don’t have a girlfriend anymore, I have a fiancé ! :-) A couple days later, we sadly got a tsunami-warning, which was quite scary for us, since this is not normal where we’re from. The staff helped us calm down completly, and did so in perfect english. I can’t recommend this hotel enough. Location 10/10 Staff 10/10 Room 9/10 Overall rating 9.9/10 Thanks a lot Tokyu Stay Shibuya.
10
KIMBERLY
5 May 2025
·
Stayed 3 nights
The staff was beyond nice. Super friendly, always smiling and greeting us when we came in. Very helpful as well. I needed help with getting an iron and figuring out how to use the ac and both times the staff came up right away to help. Literally less than 5 minutes. The apartment was very cozy and having your own washer and dryer was so handy. I was able to catch up on all my laundry while out sight seeing so saved us time. They even provided detergent. The location was great too, pretty close to the subway and all the action but still far out enough that it was quiet. Would highly recommend staying here.
The staff was beyond nice. Super friendly, always smiling and greeting us when we came in. Very helpful as well. I needed help with getting an iron and figuring out how to use the ac and both times the staff came up right away to help. Literally less than 5 minutes. The apartment was very cozy and having your own washer and dryer was so handy. I was able to catch up on all my laundry while out sight seeing so saved us time. They even provided detergent. The location was great too, pretty close to the subway and all the action but still far out enough that it was quiet. Would highly recommend staying here.
10
Grecia
13 Nov 2025
·
Stayed 6 nights
Good location but the staff was the best. Will consider staying here again
Good location but the staff was the best. Will consider staying here again
10
Diana
13 Apr 2025
·
Stayed 2 nights
We really enjoyed our stay at this hotel. My son got very sick the first night we were there, and we needed a doctor. Being that we are not from Japan, it made it very difficult to figure out where to take him. The front desk staff were so wonderful in helping us, and they were able to coordinate a doctor coming to the hotel to evaluate my son. The doctor’s prescribed medication and he is feeling much better now. The front desk staff translated for us and made the entire process so much less stressful. I would definitely stay here again.
We really enjoyed our stay at this hotel. My son got very sick the first night we were there, and we needed a doctor. Being that we are not from Japan, it made it very difficult to figure out where to take him. The front desk staff were so wonderful in helping us, and they were able to coordinate a doctor coming to the hotel to evaluate my son. The doctor’s prescribed medication and he is feeling much better now. The front desk staff translated for us and made the entire process so much less stressful. I would definitely stay here again.
10
Keiran
1 Oct 2025
·
Stayed 2 nights
Fantastic hotel, close to everything. Brilliant staff
Fantastic hotel, close to everything. Brilliant staff
8
Gwendolene
3 Jan 2025
·
Stayed 2 nights
The hotel room was very nice and spacious. The bathroom was separate from the shower which makes it convenient to those in the room. The bed and kitchen area (which includes a microwave, sink and dining table) were great for families staying. It was 10 minutes walk to Shabuya Scramble/ crossing. Very conveniently located hotel. The staff was friendly and welcoming however they kept trying to up sell me and charge me more for my stay. They tried to charge me for my child and they tried to charge me again for checking in early. The room was available by 1pm but I was charged an additional fee to check in earlier than 3pm. This was frustrating because I’ve not had this happen before especially when the room is ready to go. Overall, the stay was pleasant and the room was a great size and clean.
The hotel room was very nice and spacious. The bathroom was separate from the shower which makes it convenient to those in the room. The bed and kitchen area (which includes a microwave, sink and dining table) were great for families staying. It was 10 minutes walk to Shabuya Scramble/ crossing. Very conveniently located hotel. The staff was friendly and welcoming however they kept trying to up sell me and charge me more for my stay. They tried to charge me for my child and they tried to charge me again for checking in early. The room was available by 1pm but I was charged an additional fee to check in earlier than 3pm. This was frustrating because I’ve not had this happen before especially when the room is ready to go. Overall, the stay was pleasant and the room was a great size and clean.
6
Wanling
28 Jan 2024
·
Stayed 3 nights
This hotel lives up to the standard of a three-star hotel. The facility is clean and it has everything it is supposed to have. It feels like any other average business hotel like a Marriot Courtyard in the United States. Normally I would rate it higher, if it is not for one of the reception staffs who has treated me kind of rude when I arrived.
This hotel lives up to the standard of a three-star hotel. The facility is clean and it has everything it is supposed to have. It feels like any other average business hotel like a Marriot Courtyard in the United States. Normally I would rate it higher, if it is not for one of the reception staffs who has treated me kind of rude when I arrived.
10
Abbygail
21 Aug 2025
·
Stayed 2 nights
Service was awesome, very helpful!
Service was awesome, very helpful!
10
Jane
7 Dec 2024
·
Stayed 5 nights
Great location. Staff was amazing..,i actually lost my passport between Haneda and the hotel. They called the airport and 2 stations—by noon the next day, it was found! They did more than the police did 👍😊
Great location. Staff was amazing..,i actually lost my passport between Haneda and the hotel. They called the airport and 2 stations—by noon the next day, it was found! They did more than the police did 👍😊
10
Edgar
6 Oct 2025
·
Stayed 6 nights
Staff were very friendly and make checking in a breeze. Will definitely consider this hotel when visiting Tokyo again.
Staff were very friendly and make checking in a breeze. Will definitely consider this hotel when visiting Tokyo again.
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AI-generated summary based on recent guest reviews
Location
Quiet side-street setting in Shibuya about a 10-15 minute walk to Shibuya Station/Crossing and near Shinsen, with many restaurants, bars, and a 24-hour supermarket nearby. Some found the walk a bit far or uphill, especially with luggage.
Related guest reviews
10
Marcos
10 Jul 2025
·
Stayed 8 nights
Very close to Shinsen station, 5-6 minute, from there access to Shibuya and to all Lines. Walking distance to Shibuya station and to all the main shopping centers. What I liked the most was the rear streets to all the local markets, 7-11, restaurants and bars. For sure returning.
Very close to Shinsen station, 5-6 minute, from there access to Shibuya and to all Lines. Walking distance to Shibuya station and to all the main shopping centers. What I liked the most was the rear streets to all the local markets, 7-11, restaurants and bars. For sure returning.
10
keiko
15 Sept 2025
·
Stayed 2 nights
最初に駅からホテルまでの道のりが長く感じたけど、場所がわかれば結構近かったです。ただ駅からホテルに行くまでにずっと坂を登ってたのでちょっとしんどかったかな。(道を知ってる人は、もっと楽な道順があったのかもしれませんが••••)ホテルのスタッフもすごく親切で良かったです。また、利用したいと思います。
最初に駅からホテルまでの道のりが長く感じたけど、場所がわかれば結構近かったです。ただ駅からホテルに行くまでにずっと坂を登ってたのでちょっとしんどかったかな。(道を知ってる人は、もっと楽な道順があったのかもしれませんが••••)ホテルのスタッフもすごく親切で良かったです。また、利用したいと思います。
10
Graciela
15 May 2024
·
Stayed 6 nights
Great location for shibuya crossing and lots of shopping. A small supermarket across the street.
Great location for shibuya crossing and lots of shopping. A small supermarket across the street.
10
Jacqui
22 Jul 2025
·
Stayed 6 nights
Loved this hotel, was in a quiet street with lovely small restaurants and excellent convenient stores close by. Large shops and scramble crossing all walkable within 10 minutes. Would definitely stay here again and recommend.
Loved this hotel, was in a quiet street with lovely small restaurants and excellent convenient stores close by. Large shops and scramble crossing all walkable within 10 minutes. Would definitely stay here again and recommend.
8
Jenna
9 Mar 2025
·
Stayed 1 night
Love how the supermarket across the street from the hotel was open 24hrs.
Love how the supermarket across the street from the hotel was open 24hrs.
8
Oktar
2 Jul 2025
·
Stayed 4 nights
Close proximity to Shibuya, but set back from the busy area making it a quiet and pleasant place to stay.
Close proximity to Shibuya, but set back from the busy area making it a quiet and pleasant place to stay.
10
Salvador
11 Aug 2025
·
Stayed 2 nights
Great location that felt secluded and not touristy. Many walkable restaurants and points of interest all in a 15 minute radius. Would recommend to friends and family
Great location that felt secluded and not touristy. Many walkable restaurants and points of interest all in a 15 minute radius. Would recommend to friends and family
8
Emma
22 Feb 2026
·
Stayed 7 nights
Room was spotless. Had larger corner room with kitchenette and washer dryer which was v useful. Excellent location v close to all amenities in central Shibuya. 5 mins to Mark City mall where you can enter Shibuya Station. walk but in a quiet side street.
Room was spotless. Had larger corner room with kitchenette and washer dryer which was v useful. Excellent location v close to all amenities in central Shibuya. 5 mins to Mark City mall where you can enter Shibuya Station. walk but in a quiet side street.
10
Caroline
9 Oct 2025
·
Stayed 3 nights
Great hotel just a bit far from the station.
Great hotel just a bit far from the station.
10
Brad
24 Oct 2025
·
Stayed 4 nights
A perfect location away from the craziness of shibuya but easily walkable.
A perfect location away from the craziness of shibuya but easily walkable.
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AI-generated summary based on recent guest reviews
Dining
No on-site restaurant; the breakfast option is a microwaved basket that several guests found underwhelming. The immediate area offers many eateries and a 24-hour supermarket across the street.
Related guest reviews
10
Scott
19 Nov 2025
·
Stayed 2 nights
Wow! This hotel is spotlessly clean!! Our room had a washer/dryer combo which was super convenient. The room was small enough to be comfy yet well laid out so it didn’t seem cramped. Reception was really friendly with a nice lounge area. Free amenities were available in the lounge, and a 24hr convenience store right across the street. Close to many restaurants and stores. This hotel is one of the nicest I've ever stayed and definitely the cleanest.
Wow! This hotel is spotlessly clean!! Our room had a washer/dryer combo which was super convenient. The room was small enough to be comfy yet well laid out so it didn’t seem cramped. Reception was really friendly with a nice lounge area. Free amenities were available in the lounge, and a 24hr convenience store right across the street. Close to many restaurants and stores. This hotel is one of the nicest I've ever stayed and definitely the cleanest.
10
Sade Ashley Melanie
16 Jun 2024
·
Stayed 9 nights
I would highly recommend this hotel. It’s on a quiet street with lovely, small business restaurants and not too far from the busy intersection. It’s walkable and a few blocks away from a major train station. Breakfast bento boxes were incredible and staff were so kind.
I would highly recommend this hotel. It’s on a quiet street with lovely, small business restaurants and not too far from the busy intersection. It’s walkable and a few blocks away from a major train station. Breakfast bento boxes were incredible and staff were so kind.
10
MUN
8 Nov 2025
·
Stayed 3 nights
Nice small hotel is located close to Shibya crossing, very conveient location. It doesn't have an option for breakfast, so it's inconvient. Thanks to this inconvenience, we found out about delicious egg sandwich and milk pudding at Family Mart or 7- Eleven. My room sink didn't work properly; the sink cover didn't stay up, so water could not get drained. Bathtub was also drained very slowly.
Nice small hotel is located close to Shibya crossing, very conveient location. It doesn't have an option for breakfast, so it's inconvient. Thanks to this inconvenience, we found out about delicious egg sandwich and milk pudding at Family Mart or 7- Eleven. My room sink didn't work properly; the sink cover didn't stay up, so water could not get drained. Bathtub was also drained very slowly.
8
Bryan
27 Nov 2025
·
Stayed 1 night
Good sized room by Japanese standards and the room had a combo washer / dryer as well which was super convenient! Quiet, clean and a helpful staff made this a very enjoyable experience. Hotel has no restaurant but sells a breakfast you can microwave in your room (yuck). However, there is a grocery store RIGHT ACROSS THE STREET that sells pastries, jam, prepared meals, and all sorts of fruits that is HUGELY convenient. Be advised that the location is a bit out of the way, so you are not in the heart of the bustle of Shibuya, but to us this is a blessing as we found the energy of the central area to be overwhelming and exhausting… only drawback to us was having to drag our luggage the half mile or so from where the airport bus dropped us at Shibuya station. LOTS of little restaurants around, bars too, so that won’t be an issue. Had our room had a view of something other than the building next door this might have gotten 5 stars given the price and overall quality.
Good sized room by Japanese standards and the room had a combo washer / dryer as well which was super convenient! Quiet, clean and a helpful staff made this a very enjoyable experience. Hotel has no restaurant but sells a breakfast you can microwave in your room (yuck). However, there is a grocery store RIGHT ACROSS THE STREET that sells pastries, jam, prepared meals, and all sorts of fruits that is HUGELY convenient. Be advised that the location is a bit out of the way, so you are not in the heart of the bustle of Shibuya, but to us this is a blessing as we found the energy of the central area to be overwhelming and exhausting… only drawback to us was having to drag our luggage the half mile or so from where the airport bus dropped us at Shibuya station. LOTS of little restaurants around, bars too, so that won’t be an issue. Had our room had a view of something other than the building next door this might have gotten 5 stars given the price and overall quality.
8
Yoonji
12 Nov 2023
·
Stayed 3 nights
The location is on a quiet side street, about 10 minutes walk from Shibuya station. The street is full of restaurants and bars, and the hotel is opposite a 24 hour supermarket which is very convenient. The rooms are equipped with a small kitcheenette (kettle, microwave, induction) and a washer dryer. Suitable for long stays and the size of the room is much larger than the usual Tokyo hotels. They don’t do cleaning for shorter stays, and the cleanliness of the room was not as top notch as the usual Japanese standard but the amenities are much newer.
The location is on a quiet side street, about 10 minutes walk from Shibuya station. The street is full of restaurants and bars, and the hotel is opposite a 24 hour supermarket which is very convenient. The rooms are equipped with a small kitcheenette (kettle, microwave, induction) and a washer dryer. Suitable for long stays and the size of the room is much larger than the usual Tokyo hotels. They don’t do cleaning for shorter stays, and the cleanliness of the room was not as top notch as the usual Japanese standard but the amenities are much newer.
10
Brad
17 Apr 2024
·
Stayed 1 night
Rooms are spacious for Tokyo. Quite clean and nicely laid out - have laundry for longer trips and a mini kitchenette, including a microwave. Breakfast is frozen food from the lobby that you reheat in your room. About a 15-20 minute walk from Shibuya Station. About 10-15 minutes from some nearby local bars and restaurants. Slightly off a main road, so a little bit quieter. Overall, great place to stay in Tokyo.
Rooms are spacious for Tokyo. Quite clean and nicely laid out - have laundry for longer trips and a mini kitchenette, including a microwave. Breakfast is frozen food from the lobby that you reheat in your room. About a 15-20 minute walk from Shibuya Station. About 10-15 minutes from some nearby local bars and restaurants. Slightly off a main road, so a little bit quieter. Overall, great place to stay in Tokyo.
8
Deborah
11 Oct 2023
·
Stayed 1 night
Walking distance to Shibuya Station and the many shops and restaurants in the Shibuya area. The hotel is very clean, and the washing machine very handy. The breakfast basket was a bit disappointing, but the free coffee in the foyer was really appreciated.
Walking distance to Shibuya Station and the many shops and restaurants in the Shibuya area. The hotel is very clean, and the washing machine very handy. The breakfast basket was a bit disappointing, but the free coffee in the foyer was really appreciated.
10
Salvador
11 Aug 2025
·
Stayed 2 nights
Great location that felt secluded and not touristy. Many walkable restaurants and points of interest all in a 15 minute radius. Would recommend to friends and family
Great location that felt secluded and not touristy. Many walkable restaurants and points of interest all in a 15 minute radius. Would recommend to friends and family
8
Amarjyot Singh
28 Jun 2024
·
Stayed 4 nights
The rooms were very well sized considering we ate only a 10 min walk to shibuya scramble. They had their own washing machines. One big negative to me was the breakfast. Please DONT waste your money on it. They basically provide a basket of frozen lobster bisque and frozen croque monsieur which we have to defrost and microwave in our own room. Very pathetic.
The rooms were very well sized considering we ate only a 10 min walk to shibuya scramble. They had their own washing machines. One big negative to me was the breakfast. Please DONT waste your money on it. They basically provide a basket of frozen lobster bisque and frozen croque monsieur which we have to defrost and microwave in our own room. Very pathetic.
8
Isid
15 May 2025
·
Stayed 5 nights
O hotel nao oferece servico de limpeza so se ficar mais de 7 dias! Tiram o lixo e trocam toalhas todos os dias se pedir!! Pessoal muito agradavel se tocasse a campainha!! Cafe da manha nao compensa e tudo frio Vc poe no micro ondas no quarto! No lobby tem uma maauina de cafe que funcona das 6 as 24 hs gratuito! Para quem gosta de conforto nao recomendo!
O hotel nao oferece servico de limpeza so se ficar mais de 7 dias! Tiram o lixo e trocam toalhas todos os dias se pedir!! Pessoal muito agradavel se tocasse a campainha!! Cafe da manha nao compensa e tudo frio Vc poe no micro ondas no quarto! No lobby tem uma maauina de cafe que funcona das 6 as 24 hs gratuito! Para quem gosta de conforto nao recomendo!
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AI-generated summary based on recent guest reviews
8
Amanda
5 days ago
·
Stayed 3 nights
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10
Lauren Elizabeth
6 days ago
·
Stayed 6 nights
The room has everything you need! Refrigerator/freezer for all your cobini snacks and drinks, laundry so you can pack light, kitchen area if you want to cook, and seating area. We also had a balcony to take in the morning air. I love how quiet the street is where the hotel is located. It’s about a 10-15 min walk to shibuya station/crossing and you conveniently pass by a lot of shops and restaurants! We didn’t try the hotel breakfast since there’s a 7-11 less than a 2 min walk! Bed is comfortable and shower pressure is great! Also, I love the refa hair products in the shower and refa hair dryer! The staff is also very helpful and welcoming, they were able to help us with choosing a transportation for our luggage!
The room has everything you need! Refrigerator/freezer for all your cobini snacks and drinks, laundry so you can pack light, kitchen area if you want to cook, and seating area. We also had a balcony to take in the morning air. I love how quiet the street is where the hotel is located. It’s about a 10-15 min walk to shibuya station/crossing and you conveniently pass by a lot of shops and restaurants! We didn’t try the hotel breakfast since there’s a 7-11 less than a 2 min walk! Bed is comfortable and shower pressure is great! Also, I love the refa hair products in the shower and refa hair dryer! The staff is also very helpful and welcoming, they were able to help us with choosing a transportation for our luggage!
10
Joseph
last week
·
Stayed 4 nights
Great location - clean room staff is amazing and everything went smoothly
Great location - clean room staff is amazing and everything went smoothly
10
Amy
last week
·
Stayed 5 nights
Great AC, in room washer and dryer. Great location and easy walk to the subway station !
Great AC, in room washer and dryer. Great location and easy walk to the subway station !
10
Jeff
2 weeks ago
·
Stayed 6 nights
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FAQs about Tokyu Stay Shibuya
What type of breakfast is offered and what are the serving hours?
To-go breakfasts are available daily from 7 AM to 10 AM for a fee of approximately JPY 1320 per person.
Are pets allowed at the property?
Pets are not allowed, but service animals are exempt from fees and restrictions.
What are the check-in and check-out times?
Check-in time starts at 15:00 and ends at 02:00. Check-out time is at 11:00. Early or late check-in/check-out availability may vary and should be requested in advance.
Where is the property located in relation to key landmarks?
The property is located in Shibuya, Tokyo, near a metro station, with easy access to Shibuya Crossing, Tokyo Tower, and Shinjuku Gyoen National Garden.
What are the policies for guests staying with children?
One child 5 years old or younger stays free per registered adult when occupying the parent's or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
No cribs or rollaway/extra beds are available.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-06: NO DATA
- 2026-11-07: 341.2928489471741USD
- 2026-11-08: 292.31905836483764USD
- 2026-11-09: 221.4858134544983USD
- 2026-11-10: 273.08199360264587USD
- 2026-11-11: 287.049311383667USD
- 2026-11-12: 237.80585782136535USD
- 2026-11-13: 249.33488140681456USD
- 2026-11-14: 436.550365427948USD
- 2026-11-15: 375.39944167236325USD
- 2026-11-16: 247.9729260333252USD
- 2026-11-17: 241.42543064263916USD
- 2026-11-18: 279.00405116537473USD
- 2026-11-19: 240.3674945543518USD
- 2026-11-20: 297.60183352908325USD
- 2026-11-21: 454.72804841574094USD
- 2026-11-22: 280.7848983416748USD
- 2026-11-23: 241.42543064263916USD
- 2026-11-24: 235.69758825292968USD
- 2026-11-25: 282.84707603526306USD
- 2026-11-26: 282.84707603526306USD
- 2026-11-27: 241.42543064263916USD
- 2026-11-28: 328.9520641061096USD
- 2026-11-29: 229.15010987031556USD
- 2026-11-30: 217.69439107475282USD
- 2026-12-01: 204.32417567390442USD
- 2026-12-02: 254.51892471368407USD
- 2026-12-03: 217.69439107475282USD
- 2026-12-04: 223.4215191254425USD
- 2026-12-05: 297.60183352908325USD
- 2026-12-06: 241.42543064263916USD
- 2026-12-07: 196.41856873397828USD
- 2026-12-08: 191.5088656268463USD
- 2026-12-09: 186.5984481806946USD
- 2026-12-10: 207.05538288372802USD
- 2026-12-11: 268.911206179184USD
- 2026-12-12: 297.60183352908325USD
- 2026-12-13: 207.05538288372802USD
- 2026-12-14: 201.32898618013002USD
- 2026-12-15: 196.41856873397828USD
- 2026-12-16: 196.41856873397828USD
- 2026-12-17: 196.41856873397828USD
- 2026-12-18: 211.9650689827881USD
- 2026-12-19: 330.3942805708923USD
- 2026-12-20: 201.32898618013002USD
- 2026-12-21: 207.05538288372802USD
- 2026-12-22: 211.9650689827881USD
- 2026-12-23: 223.4215191254425USD
- 2026-12-24: 298.4250582251587USD
- 2026-12-25: 241.42543064263916USD
- 2026-12-26: 254.51892471368407USD
- 2026-12-27: 282.04832595465086USD
- 2026-12-28: 311.6930891300354USD
- 2026-12-29: 311.6930891300354USD
- 2026-12-30: 280.9684154374695USD
- 2026-12-31: 1384.2507787163086USD
- 2027-01-01: 242.16361497921753USD
- 2027-01-02: 212.61593387823487USD
- 2027-01-03: 164.18820445230102USD
- 2027-01-04: 155.97871429174805USD
- 2027-01-05: 160.55087520396424USD
- 2027-01-06: 160.55087520396424USD
Accommodation Tax for stays in Tokyo is payable directly at the property. The Tokyo Accommodation Tax rates will be revised from April 1, 2027. The actual amount will be collected at check-in.
Check-in time starts at15:00Check-in time ends at02:00Check-out time ends at11:00Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
To-go breakfasts are available daily from 7 AM to 10:00 AM for a fee.Fee for to-go breakfast: approximately JPY 1320 per person;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Popular amenities
Free wi-fi
Non-smoking rooms
Dry cleaning
Luggage storage
Designated smoking area
Vending machines
Services
Dry cleaning
Luggage storage
Designated smoking area
24-Hour Front Desk
General
Non-smoking rooms
Vending machines
Internet
Free wi-fi
Activities
Terrace