Hotel & Restaurant Chärnsmatt

The facility offers an incredible place forntoung families with little kids and toddlers. Its not only about the play areas but also small things like changing rooms and kids plates and cups in breakfast area, we will be coming back in summer to fully enjoy the outdoor play areas including toy train

Perfect stay for families and great restaurant - will keep coming back

Friendly staff

From the minute we walked in the door, everyone was so nice and friendly! Despite the slight language barrier(English), they always made sure to get someone who could help us. They are so accommodating and especially to those traveling with little ones. It was our first time traveling with our 9 month old and we were impressed with all the kid friendly accommodations they had. They happily stored the breastmilk we brought, were able to provide a crib in room, they have an indoor children’s play area down in the lobby, and even have a mashed puree on the kids menu at the restaurant so our little one was able to indulge in eating out as well. The breakfast they offer is perfect and they make fresh coffee/cappuccinos for you! Yes the rooms may be slightly outdated but it is perfect for a quaint getaway. They do provide a combo body wash/shampoo, towels, toilet paper, and linens. There’s a hair dryer. No mini fridge, USB ports, or phone in room. There is a tv and European outlets. Overall we had a fantastic stay and the friendly staff have us wanting to go back if we are in the area again!

This hotel was a bit further out of the city center. It is a older and a bit dated. The beds were not very comfortable. The breakfast was included but the variety was limited. It did seem like it catered to families with young children very well, with a play rrom and lots of outdoor activites. This hotel ws fine for one night stay in Lucerne.