Universal Hotel Romantica
Property description
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a waterslide and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arca...
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Guest reviews
7.8
Good
Based on 526 verified reviews
Who stays here?
Couple
54%
Family
28%
Group
12%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Universal Hotel Romantica, travelers praise the friendly, helpful staff, seaside location, and family‑friendly setup, with many noting renovated or comfortable rooms and generally good food—especially breakfast—though variety and dessert quality sometimes disappoint.
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6
Julie
Apr 25, 2026
·
Stayed 2 nights
After spending 7 nights in Mallorca, staying at 4 different 4 star hotels all over the island, I am giving this honest review whilst comparing the standards of all 4 of the hotels that we stayed in. Unfortunately I have to rate this hotel at the bottom of that list of 4 for the following reasons. The first is the lack of parking. There is no car park and very limited street parking. We had to drive around the town twice before finally finding a space which was not even very close to the hotel. Next was reception. We were told on check-in that the sky bar was closed but we could go and take photos if we wanted. The sky bar was one of the main reasons I booked this hotel and so this news came as a massive disappointment. However, the information was misleading because it turned out it was open later that evening and the next evening. Also, we booked a Suite which had a coffee maker and we were provided with 2 coffee pods
After spending 7 nights in Mallorca, staying at 4 different 4 star hotels all over the island, I am giving this honest review whilst comparing the standards of all 4 of the hotels that we stayed in. Unfortunately I have to rate this hotel at the bottom of that list of 4 for the following reasons. The first is the lack of parking. There is no car park and very limited street parking. We had to drive around the town twice before finally finding a space which was not even very close to the hotel. Next was reception. We were told on check-in that the sky bar was closed but we could go and take photos if we wanted. The sky bar was one of the main reasons I booked this hotel and so this news came as a massive disappointment. However, the information was misleading because it turned out it was open later that evening and the next evening. Also, we booked a Suite which had a coffee maker and we were provided with 2 coffee pods
10
Peter
Apr 16, 2026
·
Stayed 4 nights
Clean room, nice straff both in the hotell and restaurant. Magic seaview!
Clean room, nice straff both in the hotell and restaurant. Magic seaview!
2
Chee
Apr 11, 2026
·
Stayed 1 night
The room was extremely hot. It was heated to 28 degC with no ability to change the temperature as this was centrally controlled. The only way to cool the room was to open the doors but was warned of mosquitoes. With the door closed the room remains at 26-27 degC
The room was extremely hot. It was heated to 28 degC with no ability to change the temperature as this was centrally controlled. The only way to cool the room was to open the doors but was warned of mosquitoes. With the door closed the room remains at 26-27 degC
6
Lina
Mar 23, 2026
·
Stayed 3 nights
Internet wasn’t great, didn’t work all the time. staff was very friendly and kind. Hotel smelled like sewage the second day, even in the rooms which was unfortunate, there is also no parking, you have to find parking on the street which can be quite difficult when you have a rental car. Would I go back I would say no, was it terrible no, but not what I expected when I booked it.
Internet wasn’t great, didn’t work all the time. staff was very friendly and kind. Hotel smelled like sewage the second day, even in the rooms which was unfortunate, there is also no parking, you have to find parking on the street which can be quite difficult when you have a rental car. Would I go back I would say no, was it terrible no, but not what I expected when I booked it.
6
Anna
Mar 14, 2026
·
Stayed 1 night
I had a problem with the room I booked and after waiting 2hrs for a solution, they ugrated me to a suite with a sea view. Very happy with the room accommodation. I'm dissatisfied with the WiFi conditions. I had a business meeting I had to attend between 11.30-13.00 and checkout is at 12pm. I left the room on time but the WiFi cuts off the moment you're checking out. You had to pay to extend the checkout even if you want to just use their WiFi at the cafe
I had a problem with the room I booked and after waiting 2hrs for a solution, they ugrated me to a suite with a sea view. Very happy with the room accommodation. I'm dissatisfied with the WiFi conditions. I had a business meeting I had to attend between 11.30-13.00 and checkout is at 12pm. I left the room on time but the WiFi cuts off the moment you're checking out. You had to pay to extend the checkout even if you want to just use their WiFi at the cafe
Carabela, 4, Colonia Sant Jordi, Balearic Islands, Spain
Location
With a stay at Universal Hotel Romantica in Ses Salines, you'll be on the boardwalk/promenade, just a 3-minute walk from Bassa Cabots and 6 minutes by foot from Platja d'es Coto. This family-friendly hotel is 10.5 mi (16.9 km) from Cala Llombards Beach and 0.3 mi (0.5 km) from Playa D'es Moli de S'Estany.
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