What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee of approximately EUR 21 for adults and children.

Are pets allowed at the property?

Pets are allowed with a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 14:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request and may incur additional charges.

What is the location of the property in relation to key landmarks?

The property is centrally located in Madrid, within a 10-minute walk of the National Prado Museum and Royal Botanical Garden. It is 0.7 miles from the Thyssen-Bornemisza National Museum and 1.4 miles from ABC Serrano.

What are the policies for guests staying with children?

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Petit Palace Savoy Alfonso XII in Madrid

Average nightly price at Petit Palace Savoy Alfonso XII by month, last 12 months (USD)
Month	Average price
January	US$187
February	US$203
March	US$216
April	US$289
May	US$303
June	US$261
July	US$179
August	US$145
September	US$286
October	US$311
November	US$264
December	US$180

What guests think

Across many reviews, travellers praise Petit Palace Savoy Alfonso XII for its unbeatable location by Retiro Park and friendly, helpful staff, plus strong breakfasts, while recurring drawbacks include dated or worn interiors, occasional maintenance issues, and unreliable seasonal air conditioning.

Families highlight spacious suites with bunk beds and long balconies overlooking the park. Room sizes range from generous suites to small or dated spaces, and some layouts make bathrooms awkward or splash water. Best for travellers who value the park-side setting most, accepting variable room condition and design.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

George

26 Jan 2024

·

Stayed 4 nights

Second time at this hotel and it was just as comfortable as the first. Great location and value, good breakfast, easy bar/restaurant. The staff is kind and courteous, especially Lucia at the desk and the gentlemen in the restaurants.

10

Theresa

10 May 2024

·

Stayed 4 nights

This hotel hits checks all the boxes: 1. Excellent staff. Friendly and helpful 2. Beautiful building. Well preserved and maintained with a beautiful high ceiling in the lobby, quiet seating area 1/2 a flight above the main lobby and small bar for a drink 3. Outstanding view: of El Retiro parque (Madrid Parque) from our balcony 4. Excellent location: easy bus, taxi and metro access Quiet street along the park. We walked everywhere from the hotel (Gran Via, Salamanca, Prado, Thiessen Bornemiza). 5. Excellent breakfast: From the coffee, to hot foods to fruits to pastries to cereals and three seating rooms we looked forward to breakfast every morning! We will happily return on our next trip to Madrid!

10

MARIPAZ

13 Feb 2023

·

Stayed 2 nights

El sitio es privilegiado. lástima que no tengan convenio con el parking cercano ya que no es barato.

Translate

10

Daniel

31 Jul 2025

·

Stayed 1 night

I e hotel right by El Retiro. It’s easy walk to several points of interest but away from crowds if you prefer quiet for rest. The property is older but everything is modernized . Didn’t dine in, so can’t rate the restaurant or room service.

8

Guy

2 Jan 2025

·

Stayed 1 night

Wonderful exterior but no frills modern inside. Clean and safe, with great location across from the park

8

Carlos W

8 Jul 2024

·

Stayed 4 nights

Great just need to be cleaner at the lobby

10

Mitchell

9 Aug 2025

·

Stayed 2 nights

Stayed for 2 quick nights on our way out of the EU. Hotel is ideally located right across from the park and close to all the shopping, restaurants and cafes you could ever need. The facilities are a bit dated but nice. My only real complaint would be that the AC wasn’t that cold in our room and it was very hot out so that wasn’t the best.

10

Bruce

23 Jul 2023

·

Stayed 2 nights

We splurged a bit and stayed in the junior suite. We had a private bedroom and two bunk beds in the main room. A nice separation for those traveling as a family. There was also a huge wrap around balcony! The room was very spacious and in great condition. The only drawback was there was a shower and sink in the bedroom; but no toilet. Off the main room there was a bathroom with a toilet and sink. I would have liked to have a second toilet in the bedroom. The staff was very nice. We also used the free bikes and biked around the giant park across the street which was a fun afternoon with the kids. This is close to the three big museums and not far to Plaza Sol (big shopping area). There are a number of really nice restaurants near-by. Overall, reasonable priced and highly recommend! It was the best place we stayed at in Spain

8

Maria Adelaida

25 Jun 2023

·

Stayed 3 nights

Muy atento y servicial todo el personal, el hotel me gusto mucho la decoración!!! Solo que nos dijeron cuando llegamos que estaban incluidos los desayunos y al dejar el hotel nos dijeron que no y tardaron en decidirnos si nos daban late check out!!!

Translate

10

Harvest

8 Apr 2025

·

Stayed 1 night

Clean, modern interior with a charming historical facade. Great location right next to an entrance of Retiro Park. Noise insulating balcony doors/windows are nice, though with the balcony closed the room does get stuffy.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms, with some calling them spotless. However, recurring reports mention stained or worn carpets and occasional mold or drainage issues in showers.

Related guest reviews

10

Andrew

26 Dec 2025

·

Stayed 1 night

Clean room, friendly staff and very comfortable bed.

4

Diego

30 Jun 2024

·

Stayed 2 nights

Cuartos viejos, sucios y extremadamente pequeños. La televisión no servía y no hubo quien pudiera repararla (solo hay un empleado que trata de hacer todo, desde la recepción hasta técnico electricista). Extremadamente caro para lo recibido. No recomendaría esta propiedad

Translate

4

Liayne

13 Jul 2023

·

Stayed 1 night

The property looks dated and dirty, the carpet in the halls and stairs were dirty, smelly and stained. The room was very spacious but the furniture was not in good condition, the bunk bed was awful and uncomfortable, the cleaning of the room was not good. The breakfast looks very nicely set however there were flies and the fried eggs seems that were done deep fryer.

10

Noel

2 Oct 2024

·

Stayed 2 nights

Just a fantastic experience with the staff in the hotel. Always willing to help you and so friendly. Rooms were immaculate. Very clean. The breakfast was very good. The location was excellent. Nothing but positive comments for this hotel. I have finally found a good hotel in a good location in Madrid. Will always stay in this hotel when I am in Madrid on future travels.

10

Lee

12 Dec 2025

·

Stayed 2 nights

Spotless, and very helpful staff. Highly recommend

10

Karina

16 Sept 2025

·

Stayed 2 nights

Amazing location, big rooms. Very clean.

10

RAHSAN

1 Jun 2025

·

Stayed 2 nights

Very good location, lovely building just opposite the great Retiro Park and walking distance to all the attractions, especially to Prado and El Museo de arte Thyssen-Bornemisza museums. Clean rooms and helpful staff, very good breakfast. I would recommend my friends for sure.

10

Lynnette

17 Nov 2025

·

Stayed 3 nights

Spacious room for 3 people, clean, comfortable beds. Friendly service. Great location.

2

Héctor

6 Jul 2024

·

Stayed 2 nights

Description of the property is totally misleading. This is a 2 star hotel at best. Towels and bedding were old and worn. Dirty curtains and shower full of stains. Hallways were filthy, carpets full of stains. Should be advertised as a youth hostel.

8

Alina

8 Sept 2024

·

Stayed 2 nights

Not unique to this property but most shower areas are moldy 3rd property I stay at in Madrid and seems black mold in shower is super common. Besides that super convenient place, quiet and staff is super helpful and friendly.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Room size and quality are inconsistent: some suites and park-view rooms are spacious with balconies, while others feel small, dated or oddly laid out. Some guests report stuffy rooms when AC is off seasonally and street noise if windows are opened.

Related guest reviews

8

Sofia

10 Jan 2025

·

Stayed 2 nights

This is a very nice hotel, elegant and clean, with very comfortable beds, and located right by beautiful park el Retiro. I have two complains, however: 1- The shower is really weird, very modern but with an impractical configuration. The commode is located right in front of the shower with no division, so the floor gets wet in the whole area. 2- they gave us a room with a view of an ugly light shaft. Also they offer a breakfast buffet but at annexhorbitant price.

8

Mariana

4 Feb 2026

·

Stayed 6 nights

Quarto 210 grande. De frente para o Parque do retiro e com uma sacaba muito charmosa. A equipe é muito atenciosa e cordial, e usavam o ingles de forma natural para apoio àquees que não falam espanhol. Cafe da manha excelente.

Translate

10

Jonathan

1 Jul 2025

·

Stayed 2 nights

The suite we stayed in was very spacious. Was L shaped with bunk beds for kids and toilet separate from shower (two separate sinks as well). Included a desk, main table and seating area, a long / thin balcony that wrapped around corner of hotel. What awesome space after 10 days on a cruise ship. Breakfast was great. Close to train station and walking distance to Museo Del Pr. Also directly across the street from Retiro Park. Not much to complain about here. Building is a bit older but well maintained and run.

6

Joan

9 Oct 2025

·

Stayed 3 nights

The hotel was totally fine. Public areas need a little care. Lighting in room brutal. Over all design weird hodgepodge. Cheap furniture. Location great. Breakfast great.

6

rodrigo

16 Aug 2025

·

Stayed 2 nights

The location is excellent, but the property is in urgent need of maintenance or renovation. The rooms are uncomfortable and very worn out.

10

Rajesh

17 Aug 2025

·

Stayed 3 nights

We booked junior suite which was very spacious for our family of 4 with two adult kids. We had a bedroom, bunk bes, dining table and sofa in the room with a huge balcony facing the park. Dining was okay and needed to walk about 20 min to get good option but the place was very nice and quite.

10

Karina

16 Sept 2025

·

Stayed 2 nights

Amazing location, big rooms. Very clean.

6

Scott

13 Aug 2025

·

Stayed 1 night

Room layout was very odd

10

Harvest

8 Apr 2025

·

Stayed 1 night

Clean, modern interior with a charming historical facade. Great location right next to an entrance of Retiro Park. Noise insulating balcony doors/windows are nice, though with the balcony closed the room does get stuffy.

4

Eduardo

10 Jan 2023

·

Stayed 19,367 nights

Location is exceptional, but hotel room was extremely small, very uncomfortable for two people.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful and professional, with staff assisting with early check-in, reservations and local advice. A few guests reported unhelpful responses or miscommunication.

Related guest reviews

10

Michael

24 Mar 2024

·

Stayed 1 night

Great location. Great staff.

10

Noel

2 Oct 2024

·

Stayed 2 nights

Just a fantastic experience with the staff in the hotel. Always willing to help you and so friendly. Rooms were immaculate. Very clean. The breakfast was very good. The location was excellent. Nothing but positive comments for this hotel. I have finally found a good hotel in a good location in Madrid. Will always stay in this hotel when I am in Madrid on future travels.

8

janet R

24 Nov 2025

·

Stayed 2 nights

The breakfast was excellent and very pleasing staff. At the reception Laura was a delight with genuine customer service skills. Our room was clean and enough space for a couple and the view to the Retiro Park was incredible! The air conditioning was not an option because it couldn’t be turned on so left the balcony door slightly open for comfort.

10

Benjamin

3 Aug 2025

·

Stayed 2 nights

The staff was excellent, they were friendly and helpful. The room was great with lots of light, the upgrade was worth it! The breakfast was outstanding. There were lots of options, everything was beautifully laid out and there was an option for freshly prepared eggs. The hostess at the breakfast was amazing. She made sure we had everything we needed and was so positive and kind. Moreover ,she did this for everything single guest having breakfast. This was definitely the highest quality and best breakfast experience we had on our entire two week trip. And lastly the room cleaning was also really good!!!

10

Joel

31 Aug 2024

·

Stayed 2 nights

Todo en general muy bien. Especial reconocimiento a Laura por todas atenciones y recomendaciones para nuestra estancia fuera excelente. Laura Muchas Gracias !!! Atte. Familia López Silva Mexico

Translate

10

Gregory

2 Nov 2025

·

Stayed 3 nights

Really good hotel with excellent staff. Cristian and Laurano on the desk were so friendly and helpful with restaurant bookings and recommendations for site seeing.

10

Sonia

25 Mar 2024

·

Stayed 3 nights

The property was beautiful, the staff was friendly and helpful. Lucia was absolutely delightful and ever so friendly. Alvaro also proved to be very helpful as well. Breakfast was fabulous! We will definitely come back to this hotel!

2

Victor

26 Jun 2025

·

Stayed 4 nights

La verdad muy mal muy poco ayuda y disposición de la gente q trabaja, un muy mal trato

Translate

10

James

6 Jun 2024

·

Stayed 2 nights

Great location and amazing staff that made us feel welcomed. I would definitely stay here again.

10

Mariela

18 Dec 2025

·

Stayed 3 nights

After a long process of airport check in, i was welcomed by a friendly staff. Laura was so hospitable. While the young gentlemen helped me with my luggage, Laura checked me in super fast. By the blink of an eye, all luggages were in the room and i was able to check in early. Traveling with older parents and a dog is not easy. But hotel staff made everything a smooth sail. Room had a front view of Madrid Park. Long scenetic balcony. Bathrooms and floors were clean. Breakfast was delicious. From 8 am to 10 am tou can wnjoy a variety of fruits, delis, breads and sweets. Surroundings and elevators were kept clean. Restaurant on site had a variety of options. We tried their pizza twice and loved it. Their staff was also very hospitable. This hotel not only helped me obtain fast, trustworthy transfer from the airport to the hotel, but also helped me with ways to get tl the closest train station. I felt safe and happy. Hotel had very respectful, welcoming and friendly front desk, restaurants and cleaning staff. Hotel its located near many attractions; such as 5 minute walk from Parque De Madrid, 15 minute walk from Train Station. 20 minute drive from Bernabéu Soccer Stadium, Royal Palace . I would defenetly return and or recommend to anyone looking for a safe, welcoming and convenient place to stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Outstanding location directly opposite Retiro Park and within walking distance of major museums, shopping and transport; generally quiet and safe. Ideal for exploring Madrid on foot.

Related guest reviews

10

VERONICA

17 Oct 2025

·

Stayed 1 night

Ubicación excelente

Translate

10

Mario

26 Oct 2025

·

Stayed 2 nights

Great location. Next to the park and close to museums, but quiet at night.

10

Shawn

21 Apr 2025

·

Stayed 4 nights

It was a great location-directly opposite Retiro Park, close to public transportation and a 20 minute walk to Plaza Mayor.

10

RAHSAN

1 Jun 2025

·

Stayed 2 nights

Very good location, lovely building just opposite the great Retiro Park and walking distance to all the attractions, especially to Prado and El Museo de arte Thyssen-Bornemisza museums. Clean rooms and helpful staff, very good breakfast. I would recommend my friends for sure.

10

Margarita J

13 Nov 2025

·

Stayed 2 nights

El petit Palace está en un lugar excepcional, frente al jardín del Retiro y a unos pasos de la Puerta de Alcalá, el Museo del Prado y todos los lugares icónicos de Madrid! Nuestra habitación muy cómoda y con vista al Retiro un verdadero lujo! Regresaremos sin duda!

Translate

10

diane

13 Sept 2025

·

Stayed 2 nights

Perfect location near park retiro

10

Mitchell

9 Aug 2025

·

Stayed 2 nights

Stayed for 2 quick nights on our way out of the EU. Hotel is ideally located right across from the park and close to all the shopping, restaurants and cafes you could ever need. The facilities are a bit dated but nice. My only real complaint would be that the AC wasn’t that cold in our room and it was very hot out so that wasn’t the best.

10

Margarita J

18 Oct 2025

·

Stayed 3 nights

Magnífica ubicación

Translate

10

Andres

3 Dec 2024

·

Stayed 1 night

We enjoyed the location, walkable to parque el retiro, puerta de alcala and restaurants.

10

John

24 Aug 2025

·

Stayed 2 nights

Perfect for a stroll around Retiro

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is consistently rated excellent for variety and quality. On-site dining gets positive mentions, though one guest found the restaurant not operating at the time.

Related guest reviews

10

Amanda

31 May 2025

·

Stayed 3 nights

Absolutely love this hotel. We have now stayed twice at the Petit Palace Savoy Alfonso XII. The rooms are large and spacious with all the facilities you could want. I loved the kettle and tea and coffee selections. The bathrooms are luxurious and the showers have different rain fall heads and the water is lovely and warm. With plenty of plush towels and plush slippers you just feel so well cared for. The breakfast is fabulous, quality products and plenty of choice. But what makes the hotel is the staff who work here. Nothing is too much trouble and they are always so friendly and welcoming. We can’t wait to return when next in Madrid. Thank you once again for a wonderful stay.

10

Andrea

30 Jul 2025

·

Stayed 3 nights

We had a wonderful stay here. Staff and breakfast staff were wonderful and helpful answering any questions we had to make our stay enjoyable. Location is great - right across from Retiro Park. The only improvement is with the shower floor being slippery and you need to be careful when steeping in you don’t slide and fall. Room, and rest of bathroom, shower head is perfect. The breakfast was absolutely wonderful and the breakfast staff is amazing!

8

Mariana

4 Feb 2026

·

Stayed 6 nights

Quarto 210 grande. De frente para o Parque do retiro e com uma sacaba muito charmosa. A equipe é muito atenciosa e cordial, e usavam o ingles de forma natural para apoio àquees que não falam espanhol. Cafe da manha excelente.

Translate

10

Deborah

13 May 2023

·

Stayed 2 nights

We stayed here twice on our southern Spain trip. A nice boutique style hotel in an amazing old historical building. The best breakfast with so many options well presented. Across the street from the most beautiful park I have ever seen El Retirio. Near many restaurants and shops 10 minutes away. Near museums 5 minutes. 10 minutes away from express bus to or from airport. Staff friendly!

8

janet R

24 Nov 2025

·

Stayed 2 nights

The breakfast was excellent and very pleasing staff. At the reception Laura was a delight with genuine customer service skills. Our room was clean and enough space for a couple and the view to the Retiro Park was incredible! The air conditioning was not an option because it couldn’t be turned on so left the balcony door slightly open for comfort.

8

Carl

23 Oct 2025

·

Stayed 3 nights

The breakfast was excellent. Hotel was very centrally located and staff helpful.

8

Stephen

10 Jun 2024

·

Stayed 2 nights

The location of the hotel is outstanding, immediately across from a huge part and within 5 minutes walk of the Prado Museum. Breakfast was excellent but the advertised restaurant had no service.

10

Carrie

6 Jul 2025

·

Stayed 2 nights

AC worked well, right across from Retiro Park, walk to Prado Museum. Breakfast was wonderful, we also had a lovely lunch where they opened a bit early for our group because they were available and we were hungry. Delicious!

10

Boris

27 Feb 2025

·

Stayed 2 nights

Best location to walk and enjoy! We stayed for few days so every morning after delicious breakfast at hotel, walked in Retiro park! What a beauty at any season of year! Walked to Prado Museum (5 min) and 20 minute walk to Palace and all Major attractions and shopping. Had dinner in a Restaurant on property and it did not disappoint!

10

Angel Arturo

20 Aug 2025

·

Stayed 3 nights

We had the best experience at this hotel. The staff is just wonderful. Breakfast is very good and the staff there is also great.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $358	2 $455	3 $476
4 $324	5 $389	6 $443	7 $466	8 $444	9 $463	10 $607
11 $397	12 $317	13 $429	14 $406	15 $385	16 $414	17 $420
18 $267	19 $371	20 $351	21 $417	22	23	24
25	26	27 $345	28 $301	29 $285	30 $290	31 $292

Su	Mo	Tu	We	Th	Fr	Sa
1 $195	2 $235	3 $302	4 $267	5 $354	6 $334	7 $352
8 $313	9 $206	10 $226	11 $220	12 $223	13 $270	14 $251
15 $193	16 $225	17 $225	18 $212	19 $220	20 $269	21 $270
22 $187	23 $217	24 $249	25 $248	26 $229	27 $284	28 $227
29 $187	30 $180

Petit Palace Savoy Alfonso XII

Prices for Petit Palace Savoy Alfonso XII

Monthly average prices

About this property

Location

Room options

Quadruple Room

Double Room, Park View (Retiro)

Basic Double Room

Junior Suite

Triple Room

Standard Double Room

Guest reviews of Petit Palace Savoy Alfonso XII

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Petit Palace Savoy Alfonso XII

Prices for upcoming dates