Name: Windsor Castle Hotel
Address: 78 Lawes St, East Maitland, New South Wales, Australia, East Maitland, New South Wales, Australia
Rating: 8.88

Guest reviews

8.9

Fabulous

Based on 827 verified reviews

Who stays here?

Family

33%

Group

66%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Windsor Castle Hotel is praised for clean, comfortable rooms, friendly staff, and good value, while some guests note patchy in-room Wi-Fi and occasional noise from doors, nearby areas, or weekend activity.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Charmaine

Jan 27, 2026

·

Stayed 2 nights

Centrally located and close to everywhere I needed to be. The staff were absolutely amazing and friendly. I experienced an issue on my first night with a very overwhelming smell in the room, and the staff went above and beyond to assist—offering a refund and even suggesting I book alternative accommodation. I chose instead to step out for dinner and spend some time in the public area with a drink, hoping the smell would dissipate, which it thankfully did. Throughout my stay I was looked after exceptionally well by the staff. The restaurant menu was limited due to renovations, which was understandable. Overall, despite the initial issue, the level of service was outstanding and I would happily stay here again if I’m in the area.

10

stephen

Jan 21, 2026

·

Stayed 1 night

Great spot. All A grade

6

Laura

Jan 4, 2026

·

Stayed 1 night

Ok for a nights stay while visiting a local friend. Bugs in the room and noisy until bar closes.

8

helga

Jan 1, 2026

·

Stayed 1 night

The room was clean and spacious. Enough room in the family room for 2 extra rollout beds. Staff were very friendly and accommodating to our request for extra beds. Location is great with restaurant and bar downstairs. Great atmosphere.

10

Colette

Dec 30, 2025

·

Stayed 3 nights

Yes

78 Lawes St, East Maitland, New South Wales, Australia

Location

Located in Maitland (East Maitland), The Windsor Castle Hotel is within a 5-minute drive of Maitland Gaol and Stockland Green Hills Shopping Center. This motel is 1.8 mi (3 km) from Maitland Hospital and 2.3 mi (3.6 km) from Maitland Regional Art Gallery.

Maitland Gaol(0.5 miles)

Stockland Green Hills Shopping Center(1 miles)

Maitland Hospital(1.3 miles)

Maitland Regional Art Gallery(2.1 miles)

Maitland Showground(2.5 miles)

Walka Water Works(5.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 12:00 to 21:30

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Check-in is from 12:00 PM to 9:30 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property has limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities.

The hotel is located in East Maitland, within a 5-minute drive of Maitland Gaol and Stockland Green Hills Shopping Center. It is 1.8 km from Maitland Hospital and 2.3 km from Maitland Regional Art Gallery.

Children are allowed at the property, but specific age policies for free stays are not provided.

The hotel offers rollaway beds for an additional fee of AUD 20.00 per day, but specific policies regarding cribs or maximum numbers are not detailed.

Windsor Castle Hotel

Amenities

Property description

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