Wellness Villa Brisa

Amazing view from hotel room

We arrived at the hotel with great excitement because we had made a reservation through Expedia, and the photos showed a beautiful room, a nice pool, and a well-maintained building. Unfortunately, the reality was completely different. The building is in deplorable condition, with very dirty windows throughout the lobby, which creates a terrible first impression. On top of that, we waited 30 minutes at reception before anyone showed up to check us in. The elevator carpets are the dirtiest I’ve ever seen, and the pool is not on-site — you have to walk 700 meters to another hotel under unbearable heat and humidity. To be fair, the staff was kind, but based on our experience, we wouldn’t return.

Accomodation was very affordable, great location for restaurants and swimming spots, the staff were helpful. The hotel does not have a pool but you have access to the pool of nearby hotels. Room layout was a little different with a top level that didn’t provide much use. We did enjoy the tatami sleeping. A few things that would really improve the accommodation: fly screens for the balcony. It was such a shame that we couldn’t have the doors open, especially when the climate outside was so pleasant. It would have been nice to hear the ocean at night, instead we had the doors shut and the aircon on. And bigger cups!! The hotel was not able to provide bigger cups for us, and the ones in the room wouldn’t have held more than 150ml.

The hotel staff were exceptionally kind and welcoming, which made my stay truly pleasant. Even before my arrival, they sent me a warm welcome message via email, and despite my sending several inquiries regarding my stay, they always responded with kindness and never once showed any sign of inconvenience. This positive impression continued throughout my stay. I believe it's rare to find people as courteous and respectful as the Japanese staff working at this hotel, anywhere else in the world. It was truly the best accommodation experience I've ever had.

Staying here was like staying in a college dorm room that has an efficient kitchen to cook a little in and million dollar balcony view. If you aren’t too picky about room features and overall wear and tear, it would be hard to beat the value here.