Is parking available at the property?

Self-parking is available on-site for a fee of PHP 100 per day, and valet parking is also offered at a fee of PHP 200 per day. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6 AM to 10 AM for a fee of approximately PHP 1200 for adults and PHP 600 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability. Guests should contact the property in advance to make arrangements.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of PHP 1800 per vehicle (one way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, and guests are encouraged to contact the property for detailed information.

Where is the property located in relation to key landmarks?

The hotel is situated in the heart of Muntinlupa, within a 10-minute walk of Alabang Town Center and Festival Supermall. It is approximately 11.7 miles (18.9 km) from SM Mall of Asia and 9 miles (14.5 km) from Newport World Resorts.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool. The pool is seasonal and operational hours may vary.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of PHP 1875 per day. Advance request or confirmation is required for rollaway beds.

Acacia Hotel Manila - Luxury Stay in Muntinlupa

Average nightly price at Acacia Hotel Manila by month, last 12 months (USD)
Month	Average price
January	US$66
February	US$70
March	US$77
April	US$66
May	US$69
June	US$71
July	US$76
August	US$68
September	US$86
October	US$67
November	US$63
December	US$75

What guests think

At Acacia Hotel Manila, many guests praise the warm, accommodating service and the convenient Alabang location near malls and restaurants, while feedback on rooms is mixed—comfortable for some but dated or noisy with maintenance issues for others.

Cleanliness is generally appreciated, though recurring issues include occasional brown or rusty water, hot water and pressure problems, worn towels, and areas that need better upkeep. Facilities draw mixed feedback: the shuttle is handy, the pool and gym are usable but can be crowded, dated, or in need of maintenance, and lifts are sometimes unreliable. Breakfast and on-site dining satisfy many, yet some find the buffet crowded or inconsistent. Overall, expect a straightforward stay with clear trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Shuttle service is frequently praised; the pool and gym are available but described as dated, sometimes crowded, and needing better upkeep. Elevators can be unreliable, while the spa or salon receives positive remarks.

Related guest reviews

10

ROGELIO

13 Jun 2024

·

Stayed 6 nights

Safe and clean, except SAT & SUN my stays Lift was super busy in the afternoon 4th Lift was out of order, I was forced to use the stairs which needs cleaning and smells, the ground floor by the fire exit was full of trash unsafe if there’s a real emergency occurred anytime.

8

hiroyuki

15 Jun 2025

·

Stayed 14 nights

It’s very convenient for all, restaurants, shopping, golfing. I enjoyed swimming pool n gym almost every day. The only thing I want to point out is that the available TV channels are limited in the room. Otherwise the hotel transportation service is quite helpful.

6

Jefferson

22 Feb 2025

·

Stayed 3 nights

Checking in was seamless, they allowed early check in without additional charges since our flight came in earlier than expected. They will let you use the amenities even while waiting for your room to be ready. So that was nice. If you book through Expedia, they don’t ask for a credit card on file for incidentals, which means you can’t charge anything to the room, such as restaurants and laundry, which was a bit inconvenient to a degree. The amenities are ok… the gym had broken equipment so I wasn’t able to use it. The pool was a bit disappointing as due to its nature of not having a door access code, it’s a free for all so it’s always occupied by people. There’s a spa which I didn’t try. The room was decent. The walls are thin so you can hear your neighbors talk and especially frustrating at night when the hotel has a party. I had to call to inquire about the party that was going on one night as it was already past 10 pm and it was so loud. They offered to move us to a different room, however it was just going to be an inconvenient thing to do while you’re trying to sleep anyway. Room service was great, very attentive staff, however inconsistent, as some requests made through the phone was not completed or significantly delayed. Overall I would rate this hotel a 6/10. I would probably consider other options before going back. The buffet was crowded, by the way. Perhaps due to the affordability of the hotel, people tend to go there to take advantage of the buffet.

8

Joseph Ceasar

8 Jul 2025

·

Stayed 2 nights

Very nice area for rich and yet is not very pricey. Good breakfast for 2 with quality food .. walking distance to shopping malls , easy access to airport and the swimming pool view is nice , gym is old but still very good , need one equipment for leg press to be added and everything will be perfect

8

Mogens

21 Jul 2024

·

Stayed 2 nights

Blev afhentet i lufthavnen af hotellet, rent og fint værelse. Tæt på shopping og fastfood restauranter

6

jaime

20 Aug 2024

·

Stayed 1 night

It’s a nice hotel. The problems were the fan in cr was not working and they were unable to fix it. The elevators were unreliable. The key fob inside the elevators were not reliable, twice the elevator took me to the top floor without stopping. The internet inside the room was horrible.

8

John

12 Mar 2024

·

Stayed 6 nights

Nice place to stay if you are in Alabang. Shuttle service to shopping was good. Breakfast buffer wasn't stellar even though there were lot of options.

8

Darrin

23 Apr 2025

·

Stayed 1 night

Shuttle service was excellent and very helpful.

8

Jennifer

6 Jul 2024

·

Stayed 3 nights

Great hotel. Some staff are unfriendly and snob especially at the front desk. During my stay, there was an event going on. Mind you, I'm on 12th floor and I could hear the noise all the way up there. I investigate and called the front desk and all they told me was someone above me was also complaining. So what does that mean for me. The cafe downstairs are inconsistent with their drinks. Staff are unapologetic. The only thing I like was the free shuttle service but slow at times. I also love the spa & salon, they are wonderful. Up to now, even I am no longer check in, I still go back for the spa and salon services

10

hiroyuki

17 Jul 2023

·

Stayed 14 nights

I like the nice swimming pool very much. The housekeeper is very hard worker. Staff are very friendly. I hope the cleaning of the gym machines should be done regularly.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and common areas clean. Recurring issues include brown or rusty tap water, hot water and pressure problems, worn towels, leaks, and some areas needing better upkeep (stairs, gym, pool).

Related guest reviews

6

hiroyuki

17 Jun 2022

·

Stayed 13 nights

プール(サイド)は大変よかった。トイレ、ジムの掃除をもっとしっかりとした方がいい。トランスポーテーションのサービスが欲しい。

10

ROGELIO

13 Jun 2024

·

Stayed 6 nights

Safe and clean, except SAT & SUN my stays Lift was super busy in the afternoon 4th Lift was out of order, I was forced to use the stairs which needs cleaning and smells, the ground floor by the fire exit was full of trash unsafe if there’s a real emergency occurred anytime.

8

Cristina

2 Jan 2026

·

Stayed 1 night

Clean , the staff are nice and the hotel is close to the shopping mall.

6

Lee

23 Feb 2025

·

Stayed 6 nights

녹물이 나온거 빼고는 나쁘지 않으나 오래된 호텔 빌딩이긴 하다

6

A Danne

2 May 2024

·

Stayed 1 night

Overall it's a great experience, however, the next day of our stay while taking a bath, the water turned brown which I believe was caused by where they stored them (could be water tank). Upon calling front-desk, they immediately resolved it which is great but would've been better if we didn't get to experience it.

10

Laura

23 Mar 2024

·

Stayed 1 night

Highly recommended,staffs are great, foods are one of the best,it’s just that our car got some scratches on the parking lot and the pool, too much chlorine and the water of the pool is not that clean. We will definitely coming back .

6

Josefina

8 Aug 2023

·

Stayed 6 nights

The staff are all nice but the hotel can use a major renovation. While having breakfast water was leaking in the ceiling. Bathroom needs to be renovated. Need to have counter space to put toiletries. Towels are so old that I thought they were meant for cleaning. Hand towels and wash cloth needed to be requested which i find really odd. The location of the hotel is great. It needs a total renovation.

10

Kenichi

29 Jan 2024

·

Stayed 2 nights

Everything was great except one thing, hot water was not so hot.

10

HAN IL

22 Oct 2025

·

Stayed 3 nights

숙소 조용하고 청결 우수

10

Josephine

31 Jan 2026

·

Stayed 1 night

Stayed only for 1 night before our flight. Room clean, had a bath tub, fridge & safety box. Although they provided bath robes, there was only 1 hanging & there were 2 of us. Ironing board, iron , & hairdryer were also provided

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Rooms

Beds are comfortable and some rooms are spacious with good views, but several reviews note dated interiors, thin walls or external noise, spotty Wi‑Fi, poor lighting, and AC or power outlet problems. Room features do not always match the booking.

Related guest reviews

6

Georgios

19 Jun 2025

·

Stayed 4 nights

Very noisy as the HVAC units were installed right in front of the room windows.

8

Arnelica

9 Dec 2025

·

Stayed 1 night

Comfy bed, friendly staff, nice location, nice view from our hotel room.

6

Jefferson

22 Feb 2025

·

Stayed 3 nights

Checking in was seamless, they allowed early check in without additional charges since our flight came in earlier than expected. They will let you use the amenities even while waiting for your room to be ready. So that was nice. If you book through Expedia, they don’t ask for a credit card on file for incidentals, which means you can’t charge anything to the room, such as restaurants and laundry, which was a bit inconvenient to a degree. The amenities are ok… the gym had broken equipment so I wasn’t able to use it. The pool was a bit disappointing as due to its nature of not having a door access code, it’s a free for all so it’s always occupied by people. There’s a spa which I didn’t try. The room was decent. The walls are thin so you can hear your neighbors talk and especially frustrating at night when the hotel has a party. I had to call to inquire about the party that was going on one night as it was already past 10 pm and it was so loud. They offered to move us to a different room, however it was just going to be an inconvenient thing to do while you’re trying to sleep anyway. Room service was great, very attentive staff, however inconsistent, as some requests made through the phone was not completed or significantly delayed. Overall I would rate this hotel a 6/10. I would probably consider other options before going back. The buffet was crowded, by the way. Perhaps due to the affordability of the hotel, people tend to go there to take advantage of the buffet.

6

Motohiro

18 Nov 2025

·

Stayed 2 nights

ロケーションは良いのですが、ホテルは古く、部屋の設備も相当くたびれています。そこそこの金額を取るなら、もう少し新しくして欲しいです。

6

Analyn

19 May 2024

·

Stayed 14 nights

Water in the bathroom was a nightmare. No hot water. There’s some lukewarm water at best and there’s a couple of times we had some warmer water in the shower but the pressure was too weak. Water in the rain shower was a trickle. It was so annoying when you’re trying to rinse off. I ended up squatting at the faucet water. We called for these to be addressed, 3 times the maintenance came and didn’t really helped the situation so we were moved 2 times. We appreciate the room upgrade but it didn’t really made our stay as comfortable cause we’re sponge bathing the whole time. Hot water shower should be basic feature in any hotel. Gym was so-so. Pros: Staff were all awesome, WiFi is ok but spotty. Bed was awesome very comfortable. Walking distance to Westgate where you can find great restaurants in this area. Like Cafe Breton, Alba, Wildflour and melo’s. There’s also a supermarket nearby. But I wouldn’t recommend this hotel in the area. Due to the issue with the water. Manila is hot and humid so we take a shower 2-3 times a day. And it’s not fun not been able to do that as often as we would love to cause of the water pressure and the cold water. We stayed in Crimson Hotel prior to this and we had better experience there with the same price point.

6

Elizabeth

25 Apr 2024

·

Stayed 1 night

I did not get the room I booked however I was happy with the service provided by Kristina. She did her best to meet what I requested. She’s respectful and courteous. Appreciated the upgrade but the airconditioning is not great. The bathroom where I was floods with water after shower. All staff were awesome but the property's air conditioning system needs attention and the hotel lobby is too congested with restaurants.

6

jaime

20 Aug 2024

·

Stayed 1 night

It’s a nice hotel. The problems were the fan in cr was not working and they were unable to fix it. The elevators were unreliable. The key fob inside the elevators were not reliable, twice the elevator took me to the top floor without stopping. The internet inside the room was horrible.

10

Raymond

30 Mar 2023

·

Stayed 2 nights

We enjoyed the amenities of a deluxe king sized bed and room featuring full tub and shower. In addition, the room had a large refrigerator, coffee maker, microwave, toaster oven and hot plate, electronic safe, iron and ironing board and cable TV. The views from the 15th floor were very nice!

8

Jeanet G.

13 Jan 2025

·

Stayed 3 nights

The staff and service is excellent in Philippines the hospitality of hotel employees is what is shown in my experience staying in this hotel. I would very much improve the light fixture in the rooms since I find it personally hard to see in some instances. Overall good stay. Thank you.

10

Ricky

28 Sept 2023

·

Stayed 2 nights

The only issue of the hotel is that it is a bit odd - lacking of power sockets, the entire desktop power supply is not working with tape all around it, tje aircon auto fan is not working regardless of whatever temperature is set. Some renovation is urgently required. The best part is the front office staff and also all the sercing staff at the lobby.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, attentive, and accommodating, with smooth check-in and helpful staff. A few report inconsistencies or poor interactions, including delayed responses, billing errors, and one serious incident at the buffet.

Related guest reviews

10

Vanessa Carlota

12 Jan 2025

·

Stayed 7 nights

The staff at Acacia are very accommodating and polite. They are very welcoming as well as the hotel itself. The hotel is clean, our room is very spacious. Food is great as well. I would definitely go back here.

4

Sukhjit

17 Dec 2022

·

Stayed 19,339 nights

Very congested property. Staff is mostly clueless. Charged me for breakfast while it was included in the booking and then reversed it after I showed them the booking

10

Thomas

10 Jun 2025

·

Stayed 5 nights

Probably best staff I have ever met in any hotel anywhere in the world ( been to 105 countries ) exceptional personal attention and service is an understatement

8

Anne

23 Dec 2023

·

Stayed 1 night

The staff are excellent! From the front desk (Mikha & Kristine) to all the housekeeping, security and maintenance personnel. Very accommodating and efficient. Will definitely consider once again for future stays.

6

Jefferson

22 Feb 2025

·

Stayed 3 nights

Checking in was seamless, they allowed early check in without additional charges since our flight came in earlier than expected. They will let you use the amenities even while waiting for your room to be ready. So that was nice. If you book through Expedia, they don’t ask for a credit card on file for incidentals, which means you can’t charge anything to the room, such as restaurants and laundry, which was a bit inconvenient to a degree. The amenities are ok… the gym had broken equipment so I wasn’t able to use it. The pool was a bit disappointing as due to its nature of not having a door access code, it’s a free for all so it’s always occupied by people. There’s a spa which I didn’t try. The room was decent. The walls are thin so you can hear your neighbors talk and especially frustrating at night when the hotel has a party. I had to call to inquire about the party that was going on one night as it was already past 10 pm and it was so loud. They offered to move us to a different room, however it was just going to be an inconvenient thing to do while you’re trying to sleep anyway. Room service was great, very attentive staff, however inconsistent, as some requests made through the phone was not completed or significantly delayed. Overall I would rate this hotel a 6/10. I would probably consider other options before going back. The buffet was crowded, by the way. Perhaps due to the affordability of the hotel, people tend to go there to take advantage of the buffet.

10

Carmi

22 Jan 2024

·

Stayed 3 nights

I requested a 2 pm check out due to schedule conflict on my part and was granted. Thank you!

6

Susan

19 Jun 2025

·

Stayed 4 nights

Acacia Hotel is one of my favorite hotel in Alabang. I always feel at home every time I stay there. Until I have an awful incident happened in the early morning of April 27, 2025 (Sunday.) I was extremely hungry so I went early to the Coffee Shop of the hotel. Suddenly the male manager on duty of that day started abusing me verbally and harassing me for no apparent reason. He didn’t allow me to pick up any foods in the buffet area. I was extremely shocked and speechless with his despicable attitude towards me and left the place and went back to my room. I felt so humiliated disgusted and disappointed. Acacia Hotel must not allow person like that to work in the hotel involving with the guests. His despicable and disgusting attitudes only gives terrible impact to the name and reputation of the good hotel like Acacia Hotel Alabang.

10

Maria aida

25 Aug 2024

·

Stayed 1 night

Excellent staff even though it was busy

10

Christine Marie

24 Dec 2025

·

Stayed 1 night

The staff was super friendly and accommodating

8

Jennifer

6 Jul 2024

·

Stayed 3 nights

Great hotel. Some staff are unfriendly and snob especially at the front desk. During my stay, there was an event going on. Mind you, I'm on 12th floor and I could hear the noise all the way up there. I investigate and called the front desk and all they told me was someone above me was also complaining. So what does that mean for me. The cafe downstairs are inconsistent with their drinks. Staff are unapologetic. The only thing I like was the free shuttle service but slow at times. I also love the spa & salon, they are wonderful. Up to now, even I am no longer check in, I still go back for the spa and salon services

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Location

Consistently described as convenient in Alabang/Filinvest, within walking distance of major malls, dining, and services; some also note a safe, quiet environment. Airport access is described as straightforward by a few.

Related guest reviews

8

Christina

20 Jun 2024

·

Stayed 3 nights

The hotel location was very convenient, close to shops and restaurants. Staff were great.

8

Cristina

2 Jan 2026

·

Stayed 1 night

Clean , the staff are nice and the hotel is close to the shopping mall.

8

Arnelica

9 Dec 2025

·

Stayed 1 night

Comfy bed, friendly staff, nice location, nice view from our hotel room.

10

Raymond

6 May 2024

·

Stayed 2 nights

I enjoyed a two -night stay at this hotel. It's situated in an area called Filinvest City in the southern metro Manila area. Plenty of shopping and dining within walking distance. The hotel also has a full service restaurant. Festival Mall is also very nearby. This is an excellent hotel for the price. I would recommend it to others.

10

Liza

21 Oct 2025

·

Stayed 7 nights

The staff are friendly and professional. The rooms are clean. Festival Mall is about 10 minute walk. There's fast food open 24/7 in front of the hotel. This is the third time I've stayed in Acacia Hotel Manila (Alabang). So far so good.

10

Myra

23 Jan 2025

·

Stayed 2 nights

It is safe,and the staff are accommodating..and i love the place it has a good ambiance and has a quiet environment..

10

Norylie

23 Apr 2025

·

Stayed 9 nights

Friendly and honest staff.. I would recommend this hotel.. really close to festival mall and Alabang town center.

8

Joseph Ceasar

8 Jul 2025

·

Stayed 2 nights

Very nice area for rich and yet is not very pricey. Good breakfast for 2 with quality food .. walking distance to shopping malls , easy access to airport and the swimming pool view is nice , gym is old but still very good , need one equipment for leg press to be added and everything will be perfect

8

Felice

20 Aug 2024

·

Stayed 3 nights

Loved the location. There were many good restaurants and shopping areas nearby. The staff was very friendly and helpful.

8

Perla

18 May 2024

·

Stayed 4 nights

Easy access to most spots whether dining, shopping, even transport.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site food earn many compliments for taste and variety. Downsides include crowded service and limited selection at times, plus occasional complaints about quality or consistency.

Related guest reviews

10

hiroyuki

24 May 2024

·

Stayed 12 nights

Quite convenient location, many restaurants, shopping malls, supermarket, bank, golf range! I wish they would provide more variety of food for breakfast.

10

Meldi

13 Jul 2025

·

Stayed 2 nights

The hotel is surprisingly clean & quiet. The hotel staff are very polite & accommodating, and their uniform shows elegance. The buffet breakfast offers a wide variety of cuisines. The hotel have all the amenities a guest would ask for, including a pool & a restaurant. Thank you to all the staff for making our stay a great one.

8

Eric

20 Feb 2023

·

Stayed 8 nights

Very clean with nice amenities including a pool and gym. We also liked the buffet breakfast every morning. We weren't allowed to adjust the AC but the temparature was generally okay (20.5 C to 23.5 C).

6

Jefferson

22 Feb 2025

·

Stayed 3 nights

Checking in was seamless, they allowed early check in without additional charges since our flight came in earlier than expected. They will let you use the amenities even while waiting for your room to be ready. So that was nice. If you book through Expedia, they don’t ask for a credit card on file for incidentals, which means you can’t charge anything to the room, such as restaurants and laundry, which was a bit inconvenient to a degree. The amenities are ok… the gym had broken equipment so I wasn’t able to use it. The pool was a bit disappointing as due to its nature of not having a door access code, it’s a free for all so it’s always occupied by people. There’s a spa which I didn’t try. The room was decent. The walls are thin so you can hear your neighbors talk and especially frustrating at night when the hotel has a party. I had to call to inquire about the party that was going on one night as it was already past 10 pm and it was so loud. They offered to move us to a different room, however it was just going to be an inconvenient thing to do while you’re trying to sleep anyway. Room service was great, very attentive staff, however inconsistent, as some requests made through the phone was not completed or significantly delayed. Overall I would rate this hotel a 6/10. I would probably consider other options before going back. The buffet was crowded, by the way. Perhaps due to the affordability of the hotel, people tend to go there to take advantage of the buffet.

10

Raymond

7 Nov 2023

·

Stayed 1 night

Bfast was lousy

8

Joseph Ceasar

8 Jul 2025

·

Stayed 2 nights

Very nice area for rich and yet is not very pricey. Good breakfast for 2 with quality food .. walking distance to shopping malls , easy access to airport and the swimming pool view is nice , gym is old but still very good , need one equipment for leg press to be added and everything will be perfect

10

Sean

14 Aug 2024

·

Stayed 1 night

Friendly staff, clean facilities, excellent rooms and a delicious breakfast buffet with a large variety of food to choose from. Best damn coffee ever as well. I drink it black, but it comes out with a bit of froth and it’s just the right temperature to start enjoying right away.

10

Myca

19 Nov 2024

·

Stayed 3 nights

Breakfast buffet are different each day. Staff are helpful and friendly. Approachable.

8

Ranilo Voltaire M.

1 Oct 2023

·

Stayed 1 night

The check-in counter is small and too crowded.. no trolley cart and room boy to assist.. The breakfast resto is crowded, food selection not so many..

8

John

12 Mar 2024

·

Stayed 6 nights

Nice place to stay if you are in Alabang. Shuttle service to shopping was good. Breakfast buffer wasn't stellar even though there were lot of options.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $177	17 $118
18 $56	19 $111	20 $146	21 $135	22 $114	23 $128	24 $126
25 $56	26 $57	27 $57	28 $57	29 $57	30 $91	31 $77

Su	Mo	Tu	We	Th	Fr	Sa
1 $57	2 $57	3 $57	4 $57	5 $57	6 $57	7 $57
8 $56	9 $57	10 $57	11 $56	12 $57	13 $126	14 $126
15 $57	16 $62	17 $62	18 $62	19 $62	20 $62	21 $61
22 $61	23 $61	24 $95	25 $95	26 $61	27 $125	28 $96
29 $61	30 $62

Acacia Hotel Manila

Prices for Acacia Hotel Manila

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Bathtub

Junior Suite, 1 King Bed, Bathtub

Deluxe Room, 2 Twin Beds, Bathtub

Guest reviews of Acacia Hotel Manila

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Acacia Hotel Manila

Prices for upcoming dates