Armada Hotel Manila

The staff was very helpful, the room was in good condition but the hot water was barley warm, the internet connection was intermittent. The pool water was too cold to enjoy and barley any Sun because of the surrounding buildings. The gym was not open (no working machines.) the Spa was closed. I was very disappointed from my previous stay several years earlier.

A bit disappointing. The pool has gone green so couldn’t use it. Condition of things has slipped a bit. Needs a bit of care and attention.

Construction noise, outdoor swimming pool shadowed by buildings, roof bar closed, worn down. Checked out two days early

Maybe once a great hotel, but have not been maintained and everything is old and worn down. Defintely not a 4Star hotel. Fitness room all machine out of service. Furniture old. Receptionist at checkout counter very not polite and angry. Area looks like slum

First of all, I really have to say that the staff at this hotel leaves nothing to be desired. I am really impressed with so much courteous service towards the hotel guest. Nevertheless, I would like to note the following possibilities for improvement in relation to the stay in the hotel: Written information in the room would be appropriate and helpful for better orientation in connection with opening times, services and, if applicable, possible room service. The same applies to the use of the safe in the room, the batteries of which should also be checked regularly to ensure that they function correctly. If an elevator is defective and cannot serve a floor, a written notice would be helpful on the one hand, but on the other hand it should be possible for a technician to rectify this error within a few days. The fitness machines in the gym were only partly usable, especially the fitness machines. Again, an experienced technician should be able to get a device working again within a few hours. It should be known that the Internet in the Philippines is not exactly part of the infrastructure that one can show off. In the room the bandwidth varied from 1Mbitsec up to 65Mbitsec. On average, about 30 Mbitsec were usable. The update of some apps often took 30 minutes or longer.

Spa facilities were not available due to refurbishment,not acceptable as I booked hotel so we had this facility available ,reception staff not very helpful,disappointed with hotel .would not recommend to anyone

The gym equipment were not all working. Everything else was exceptional.

フロントの対応が遅い。部屋はまあまあ。シャワーの出が悪く身体を流すのに時間がかかりすぎ。

Great property with cleanliness, excellent service, great pool, and superb restaurant. Highly recommended.

Although the staff was friendly and building generally clean, this hotel seriously oversold what amenities are actually offered and are available. The bar is not open, but is under construction. The upstairs restaurant was not operating like advertised. But also looked to be either under construction or recurving a major overall that would be done no time soon. The location was completely surrounded by dilapidated buildings, people waiting outside who followed me whenever I would leave the hotel, and next to buildings covered in graffiti with the names of local gangs.

Road noise from outside. There were mosquitoes in the room. Mold in bathroom. Close to 7/11.

Nice hotel. Clean and comfortable. Good value for money. Staff are friendly and hospitable.

Room are somewhat clean , bathrooms are moldy on the edges. Hallway are hot and very humid. Seems like the AC is not properly working.

Zeer verzorgd, zeer vriendelijk personeel, zeer behulpzaam. Ontbijt in buffervermogen. Een van de meest ondergewaardeerde hotels in Manilla. Zeer goede prijs/kwaliteit verhouding. Kamers zijn beetje gedateerd misschien, maar ruim en proper en in orde. Straat is al jaren een bouwwerf door het optrekken van flatgebouwen… maar daar kunnen zij niets aan doen.

Poor condition of room and bathroom scattered with flys. Mould on ceiling in main room and round floor in bathroom. Part fault of expedia, listing this hotel on their website. Rating is completely misleading and although i booked for 2 adult and 2 children, i was booked a king bed only. Then there was the fuss about only 2 booked for breakfast. I had paid extra of £58.00 for extra person and still i was questioned about breakfast for us all. I lay all of this with Expedia who have clearly not reviewed/ inspected this property in recent years

Nice clean and cheap hotel. Parking sucks, you have to pay across the street. The security guards also makes extra money booking very expensive daily rentals to guest. Vios daily 3 hiur rental was at 6 Thousand pesos.

dirty bathroom， leaking faucet，cockroach

Gutes Frühstück, saubere Zimmer,freundliche Personal

The property was in need of a lot of maintenance. Also it was not very clean. The location is unpleasant and filthy. None of the exercise equipment was functional. I would not recommend staying here.

Bara bra. Rent och snyggt. Trevlig personal.

The staff was very helpful and kind, lovey people! The room was very spacious and clean with comfortable beds. The fridge was cold and great to put waterbottles in over the night. The neighbourhood was so-so.

I think for a 4-star rating, this hotel should be nicer. The wifi was very spotty, which was frustrating as I had research and bookings to make for my travels and it was impossible to do so when I was settled in my room for the night. I talked to the staff, and all I heard was “it’s working”, though it was so bogged down it wasn’t working. I had to write a review because wifi is a necessity these days, and someone may want to avoid being frustrated each evening and night, like I was. When I took baths, the water wasn’t hot, lukewarm at best, but when I showered, it seemed ok, though the water sprayed all over and soaked the bathroom - and they were very limited with the towels. The AC in the lobby was weak. The staff was lovely, and the beds/pillows were pretty comfortable however.

Every sound echos in the hallways and an elevator was out of service. Area is under construction. Staff is super friendly and nice rooms.

Stayed here before, on the 11 floor, which was a nice room. However, this time we were on the 12 floor. The outside A/C units kept us awake and so did the constant outside traffic noice. Not the hotels fault, but it didn’t make our stay enjoyable. Breakfast was a bit uninspiring as well.

Clean but old. Large rooms. Some WiFi issues. Appears to be construction of near by building. When the street has returned to normal it will be nicer.

I book the smoke free room but when we check in most rooms we’re booked and the last room available is on the smoke floor. Fortunately there it is not smelly. Internet is extremely slow , some WiFi doesn’t work either. The hotel staffs are nice , it’s just the infrastructure of the hotel and the surrounding that’s not good enough

The room was huge and the bed comfortable. For what we paid our two night stay was exceptional value

Rather old and poor aspect of the room (sockets, lighting, etc), breakfast is ok but nothing remarkable and pool area quite abandoned.

No hot water, no decent wi-fi. They are rated 4 stars but they are not worth it

The hotel itself was very old and definitely not worth the money paid for/ the TV and aircond doesn’t work properly. During my checkout, the staff at the reception was also rude. The electrical and the lights sometimes were blinking. For the money paid, I recommend other hotel in the neighborhood

The staff was excellent and housekeeping always made sure everything is great

good for breakfast was first class fantastic outstanding omelet, front desk some of the rudest in organized crew i ever seen in all my travels borderlines on being completely ignorant to guest needs

Nice hotel. Clean and comfortable. Good value for money. Staff are friendly and hospitable.

It takes entirely too long to check in and out. Its dark in the room lightening is not good. The process of checking in and out is as if you are going thru customs into another country. Never have anything prepared, they have list of reservations for the day, they should be prepared for the customers coming in. Its a horrible system checking in!! I will never stay there again, the wife has more patients and will stay if traveling alone but personally i cant wait 30 mins for you to print, sign, print, fold, sign, or whatever takes you so long. I checkin to newcoasts and it takes 5mins and they offer me my upgrade. Armada.. no upgrade and if you ask they look at you like you are crazy. Everytime no sorry sir we dont know. They know I am expedia member and its suppose to be offered if your a gold member but they never do.. Anyway .. Cheap hotel, good rooms I recommend if you dont mind waiting to check in.

I used to go all the time and it was nice and accomodating .. now its a process to check in .. they read you entire page of rules .. dont let u check in early .. everyone lines up at 2pm to check in .. so now u all waiting in line at 2pm to get room .. girls are nice but too rigid on policies .. customer sevice and empathy for guests would go a long way for this hotel ... not the worst place but i dont think i will go back .. even check out is too long process.. i usually stay at new coast but was booked so i decided to go back here because i used to stay her all the time but sadly wont be back... it is cheap and room is not horrible but definitely getting old and rooms are dark ..shower is strong .. bed ok .. looks like a bomb hit the street .. they are either rebuilding or just tearing down .. not sure but maybe next year 2024 it will be all fixed up ..

Take long time to check in, about 25-30 min even had paid and booked in advance.

Staff are wonderful, very helpful and professional. Jensy the manager did his best to help us with our issue. Thank you very for all your help.

Spa facilities were not available due to refurbishment,not acceptable as I booked hotel so we had this facility available ,reception staff not very helpful,disappointed with hotel .would not recommend to anyone

Bara bra. Rent och snyggt. Trevlig personal.

Hotel staff and security were lovely, breakfast and breakfast staff were excellent, and the room was of equal value.

The service staff was very helpful and courteous. The breakfast was good, although most of the food is filipino and I did not eat it. But my filipina wife liked it though. The room was comfortable and shower was very good. I had problem with room being too cold, until I found the temp control was a remote on the 3rd day of stay. There was a bad smell in the hallways and the elevator, and only one of two elevators was working. The neighborhood that the hotel is located is very poor, dirty and smelly. It might be worth considering a more expensive hotel to get away from that. When I searched on the web for hotels near Bonifacio Global City (BGC), this hotel came on top of the list, despite the fact that It was very far away from the BGC and the Mall of Asia, where we really wanted to be. Had to use taxi or Grab to go anywhere nice

Every sound echos in the hallways and an elevator was out of service. Area is under construction. Staff is super friendly and nice rooms.

Good hotel for the price you pay, walking distance from Manila Bay Walk, Robinson mall, Manila zoo even Intramuros is within walking distance as covering Rizal Park, the National Museum and Ocean Park if not too hot for walking

Maybe once a great hotel, but have not been maintained and everything is old and worn down. Defintely not a 4Star hotel. Fitness room all machine out of service. Furniture old. Receptionist at checkout counter very not polite and angry. Area looks like slum

Clean but old. Large rooms. Some WiFi issues. Appears to be construction of near by building. When the street has returned to normal it will be nicer.

First impressions were average as it is an older hotel. The rooms were clean and comfortable and spacious. Hotel service was good and location is also good if you need to get to the airport.

The property was in need of a lot of maintenance. Also it was not very clean. The location is unpleasant and filthy. None of the exercise equipment was functional. I would not recommend staying here.

호텔 조식이 조금 아쉬웠어요. 조식을 좀더 먹을만하게 신경 쓰셨으면 합니다. 말라테 중심가까지 가는데 어중간 합니다. 걷기는 멀고 그랍이용을 매번 하기도 번거럽더군요

Property is in great condition. The area around it is not so great and lots of construction going on across the street.

Although the staff was friendly and building generally clean, this hotel seriously oversold what amenities are actually offered and are available. The bar is not open, but is under construction. The upstairs restaurant was not operating like advertised. But also looked to be either under construction or recurving a major overall that would be done no time soon. The location was completely surrounded by dilapidated buildings, people waiting outside who followed me whenever I would leave the hotel, and next to buildings covered in graffiti with the names of local gangs.

The service staff was very helpful and courteous. The breakfast was good, although most of the food is filipino and I did not eat it. But my filipina wife liked it though. The room was comfortable and shower was very good. I had problem with room being too cold, until I found the temp control was a remote on the 3rd day of stay. There was a bad smell in the hallways and the elevator, and only one of two elevators was working. The neighborhood that the hotel is located is very poor, dirty and smelly. It might be worth considering a more expensive hotel to get away from that. When I searched on the web for hotels near Bonifacio Global City (BGC), this hotel came on top of the list, despite the fact that It was very far away from the BGC and the Mall of Asia, where we really wanted to be. Had to use taxi or Grab to go anywhere nice

The food was good mostly apart from the undercooked raw eggs for breakfast. The staff were mostly pleasant to me, but not my guests. There was building work/scaffolding on the front of the hotel. The bathroom door handle was broken and didn't get fixed after I reported it. They didn't provide enough towels even though I had paid for 4 people to stay and tried to charge me for extra after checking out. The cups were not cleaned each day during room cleaning. The staff were overheard making comments about my family guests who do speak Tagalog too. My step son was challenged several times after parking his scooter in the underground car park.

good for breakfast was first class fantastic outstanding omelet, front desk some of the rudest in organized crew i ever seen in all my travels borderlines on being completely ignorant to guest needs

Stayed here before, on the 11 floor, which was a nice room. However, this time we were on the 12 floor. The outside A/C units kept us awake and so did the constant outside traffic noice. Not the hotels fault, but it didn’t make our stay enjoyable. Breakfast was a bit uninspiring as well.

breakfast food was not good for the price that we paid.

The entire 3 nights we stayed there the power was out most of the time. The breakfast was decent but its not worth the price. Also be careful they will charge you a random stain on their towel 500 pesos for small stain of apparently spaghetti sauce. They will do house keeping while you’re gone and claim that there’s stain in there towels! I don’t recommend this hotel to anyone.

Rather old and poor aspect of the room (sockets, lighting, etc), breakfast is ok but nothing remarkable and pool area quite abandoned.

Breakfast buffet could be better stock

Hotel staff and security were lovely, breakfast and breakfast staff were excellent, and the room was of equal value.

Although the staff was friendly and building generally clean, this hotel seriously oversold what amenities are actually offered and are available. The bar is not open, but is under construction. The upstairs restaurant was not operating like advertised. But also looked to be either under construction or recurving a major overall that would be done no time soon. The location was completely surrounded by dilapidated buildings, people waiting outside who followed me whenever I would leave the hotel, and next to buildings covered in graffiti with the names of local gangs.