Name: Sunborn London Yacht Hotel
Address: Royal Victoria Dock, Canning Town Süd, London, England, Großbritannien, London, Greater London, GB
Price range: 130 $–556 $ per night
Rating: 8.68

Was Gäste sagen

Im Sunborn London Yacht Hotel schätzen Gäste die einzigartige Lage auf einer Yacht, die geräumigen Zimmer, den freundlichen Service und die günstige Lage für ExCeL, die O2 und die nahegelegenen Verkehrsmittel. Zu den wiederkehrenden Nachteilen gehören überhitzte Zimmer, instabiles WLAN, überfüllte und lauwarme Frühstücksbüfetts sowie gelegentliche Wartezeiten auf den Aufzug.

Viele finden die Yacht sauber und komfortabel, obwohl einige die veraltete Einrichtung, die kleinen Badezimmer und kleinere Mängel an der Instandhaltung bemängeln. Frühstück und die Bar/Restaurant werden im Allgemeinen genossen, aber die Preise können hoch erscheinen und die Bar schließt oft gegen 23 Uhr. Die Lage im Dockland ist ruhig und gut angebunden, aber weniger zentral für Sightseeing. Erwarten Sie einen unvergesslichen Aufenthalt mit freundlichem Service und ein paar Eigenheiten.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Einzigartige Yachtlage mit Bars, einem Restaurant und Außenbereichen. Der Zugang hängt von Aufzügen ab, die stark frequentiert oder außer Betrieb sein können; Parkplätze sind außerhalb des Hotels/begrenzt, der Barbereich schließt gegen 23 Uhr, und es gibt keinen Pool oder Spa-Bereich.

Reinigung

Zimmer und Gemeinschaftsbereiche werden häufig als makellos und gepflegt beschrieben. Einige wenige berichten von Problemen mit der Instandhaltung oder Hygiene, wie z. B. Abwassergeruch, Staub oder abgenutzte Möbel.

Zimmer

Die Zimmer sind geräumig und oft ruhig, einige bieten Balkons oder Flussblick. Zu den Nachteilen gehören eine veraltete Ausstattung, kleine Badezimmer, häufige Probleme mit Heizung/Klimaanlage und unzuverlässiges WLAN. Einige Gäste fanden die Betten unbequem.

Dienstleistung

Der Service wird in großem Umfang als freundlich und hilfsbereit gelobt, mit reibungslosen Check-ins, aufmerksamen Upgrades und reaktionsschnellen Teams. Es gibt vereinzelt Beschwerden über langsame oder wenig hilfreiche Antworten und nicht bediente Telefone.

Ähnliche Gästebewertungen

6

arran

16. Feb. 2025

·

Aufenthalt am 1 Nacht

Property was absolutely lovely, nice and clean rooms with a great breakfast! However, we was checked into room 1004, in which the key card never worked, we spoke to a staff member who gave us his card. Around 20 minutes later, a couple entered our room as we had been double booked. We both had the same keycard for the same room. The other couple went up to reception, and I called them via the room phone. They said they would get back to me with a solution on how they would recompensate us for the issue. All they did was bring us two new keycards. Not great service but overall a great place to be.

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4

Brice

10. Nov. 2024

·

Aufenthalt am 6 Nächte

Whilst the location and the room were very convenient, I encountered a very rude and unprofessional gentlemen, who was acting as a «\xa0manager\xa0» in the evening. I faced an issue with a waiter who «\xa0forgot\xa0» to return my change after I paid a bill in the Bar.. I went to speak to the person on duty and faced the most rude person I have ever encountered. He told me that I should respect the staff and that if I was thinking to post a comment online, he would remove it. No attempts were made to listen to me nor to apologise. During the entire stay, lifts were not working or only partially. WIFI is very poor in the rooms on the first deck. I will certainly not return nor recommend this place.

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6

Isaac

21. Apr. 2025

·

Aufenthalt am 2 Nächte

Pros: Staff were friendly and welcoming. Rooms are clean and well maintained though they are a bit dated. The location is fantastic, can get to all the attractions near by very easily. There is a pleasant vibe to the place among guests, I think due to the novelty of being in a boat. Cons: I'm definitely not a fan of the beds, found the mattress very uncomfortable and had a rough two nights sleep wise. Couldn't get room service - attempted to call the line specified on the phone both nights I stayed to no answer so eventually went through the pain of installing the app, I made an order and nobody actioned the request - was unable to reach front desk, bar or restaurant from room phone, either unable to connect or just constantly ringing, which was annoying. In the end decided to not be lazy and walked the 5 mins to a store nearby. Impressions are overall positive despite the beds and room service. Very good staff, just wish they'd answer the phone! 🙂

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6

Jamie

15. Dez. 2024

·

Aufenthalt am 1 Nacht

Property was fine, just the staff (manager in particular) that’s unnecessarily power mad. Wouldn’t let guests check in prior to 3pm even though we were informed rooms were ready. Coffee machine is powdered too, and no option of espresso (real coffee) at breakfast.

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8

Anthony

28. Okt. 2025

·

Aufenthalt am 2 Nächte

Welcome was good no waiting greeted friendly and professionally by Lucas who was efficient and helpful. The team was generally helpful. Room clean/tidy. View was good and balcony added a bit extra to my stay. Highly recommend. Only issue is key card kept not working and had to be reset at front desk 3 times. Otherwise a fantastic stay. Thank you.

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10

April

3. Juni 2025

·

Aufenthalt am 2 Nächte

From check in to check out, the staff were excellent, friendly, helpful and very professional. Nothing was too much bother, it was all in a days work.

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10

Geoff

21. Juli 2025

·

Aufenthalt am 1 Nacht

We were upgraded by a very nice gentleman to a junior suite, our original booked room had problems with the air conditioning being too hot. The dinner was superb with tender beef and the breakfast also very good. The only problem we encountered was my partner had lost his expensive sunglasses. We returned to reception after checking out and they allowed us to look back in the 2nd room, no luck and no one had handed them in. After looking at the photos we took the previous night, we realised they must have been left in our original room 1030. The lady on reception would not let us go back in to look, she said the room had already been cleaned and occupied. We left disappointed, and then my partner went back to look, it was my birthday yesterday and this had ruined our experience. She managed to ask the cleaner, who could not speak English but luckily an extremely lovely chap walked past called Soefam Da Silva in maintenance, he said he had seen the sunglasses on a table in the room. The head cleaner came along, she still would not give admittance until reception approved. So my partner had to return for the 4th time to reception and luckily the original receptionist was on her break, and a nicer chap phoned the cleaners who then went in the room and returned with the sunglasses. So very annoying the original receptionist did not bother to see things through and check with the cleaners for our access. If it was not for the maintenance chap, we would have lost them.

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10

Marcus Tech Consulting Ltd

29. Okt. 2025

·

Aufenthalt am 1 Nacht

Everything is up to the standard for what u paid, the hotel staff and manager Alex K. provided very dedicated service, kudos to him and his team

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10

Katie

28. Nov. 2025

·

Aufenthalt am 1 Nacht

We can’t fault the Sunborne hotel. Fantastic customer service, beautiful hotel, yummy breakfast and great bar. We had such a lovely weekend and will definitely be back. If you need a hotel near the Excel or O2 then this is a brilliant option with the tube and cable car only a short walk away.

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10

Jothy

25. Aug. 2025

·

Aufenthalt am 1 Nacht

Our stay at the Sunborn Hotel in London was nothing short of spectacular! From start to finish, everything was perfect. The food was absolutely amazing, and the service was brilliant—every member of staff made us feel truly cared for. We stayed here to celebrate our anniversary, and the hotel went above and beyond to make it unforgettable. Walking into our room, we were surprised with a heart-shaped balloon, a sweet postcard, and delicious chocolates. It was such a thoughtful gesture that made us feel so special. The entire experience is one I will never forget, and I cannot recommend the Sunborn Hotel highly enough. If you want a magical stay in London, this is the place to be!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Ausgezeichnet für ExCeL und die O2, mit guter Anbindung an die Elizabeth Line, die DLR und die Seilbahn; viele schätzen den Blick auf das Wasser. Es ist ein ruhiger Ausgangspunkt im Dockland, etwas weiter von den zentralen Sehenswürdigkeiten entfernt.

Gastronomie

Das Frühstück bietet eine große Auswahl und ist beliebt, aber wiederholt wird erwähnt, dass das Essen lauwarm ist, es überfüllt ist und die Atmosphäre an eine Kantine erinnert. Die Bar und das Restaurant sind gut besucht, obwohl die Getränke teuer sein können und die späten Optionen begrenzt sind.

Monat	Durchschnittspreis
Januar	177 $
Februar	203 $
März	254 $
April	280 $
Mai	359 $
Juni	348 $
Juli	250 $
August	204 $
September	233 $
Oktober	246 $
November	252 $
Dezember	188 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4 $237	5 $356
6 $153	7 $130	8 $171	9 $266	10 $325	11 $435	12 $477
13 $362	14 $263	15 $284	16 $306	17 $177	18 $208	19 $248
20 $186	21 $228	22	23	24 $190	25 $190	26 $285
27 $147	28 $228	29 $342	30 $172

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $190	2 $189	3 $269
4 $208	5 $355	6	7 $556	8 $197	9 $232	10 $298
11 $180	12 $208	13 $259	14 $281	15 $200	16 $202	17 $285
18 $179	19 $169	20 $201	21 $191	22 $264	23 $363	24 $355
25 $212	26 $164	27 $180	28 $176	29 $167	30 $189	31 $296

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