Swissôtel Al Ghurair Dubai
$159
/ night
Avg. for October
Prices for Swissôtel Al Ghurair Dubai
Select dates to see prices and availability
$159
/ night
Avg. for October
Monthly average prices
Nightly prices at Swissôtel Al Ghurair Dubai average $64 in June, the cheapest month, and $225 in November, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $180 |
| February | $141 |
| March | $88 |
| April | $102 |
| May | $92 |
| June | $64 |
| July | $71 |
| August | $69 |
| September | $89 |
| October | $159 |
| November | $225 |
| December | $180 |
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M
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Oct · $159
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Most expensive: November (~$225)
Cheapest: June (~$64)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. This hotel also features complimentary wirel...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
For lunch or dinner, stop by Liwan, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 428 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and bidets. Conveniences include phones, as well as safes and desks.
Location
Located in Dubai (Deira), Swissotel Al Ghurair is within a 5-minute walk of Al Ghurair Centre and within 2 minutes by car from Gold Souk. This family-friendly hotel is 1.3 mi (2.2 km) from Dubai Creek and 4 mi (6.4 km) from Dubai Museum.
What's nearby
Fish Roundabout(0.1 miles)
Burj Nahar Mall(0.2 miles)
Al Ghurair Centre(0.2 miles)
Reef Mall(0.5 miles)
Naif Souq(0.8 miles)
Deira Twin Towers Shopping Centre(0.9 miles)
Dubai Creek(0.9 miles)
Gold Souk(1.2 miles)
Spice Souq(1.4 miles)
Deira Clocktower(1.4 miles)
Textile Souq(2 miles)
Grand Mosque(2 miles)
Creek Park(2 miles)
City Centre Deira(2.1 miles)
Dubai Museum(2.1 miles)
Dubai Intl. Airport (DXB)(3.9 miles)
Sharjah (SHJ-Sharjah Intl.)(17.5 miles)
Al Maktoum Intl. Airport (DWC)(38.3 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
Location
Omar Bin Al Khattab Street,next to Al Ghurair Centre P.O, Dubai, United Arab Emirates
Fish Roundabout (0.1 miles)
Burj Nahar Mall (0.2 miles)
Al Ghurair Centre (0.2 miles)
Reef Mall (0.5 miles)
Naif Souq (0.8 miles)
Deira Twin Towers Shopping Centre (0.9 miles)
Room options
13
Deluxe Room, 2 Twin Beds, City View
Room details
2 Twin Beds
Sleeps 3
463 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
13
Classic Room, 2 Twin Beds
Room details
2 Twin Beds
Sleeps 3
463 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
13
Classic Room, 1 King Bed
Room details
1 King Bed
Sleeps 3
463 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
14
Deluxe Room, 1 King Bed, City View
Room details
1 King Bed
Sleeps 3
463 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
16
Swiss, Executive Room, 1 King Bed
Room details
1 King Bed
Sleeps 3
463 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
15
Suite, 1 Double Bed, Corner
Room details
1 Full Bed
Sleeps 3
1210 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
20
Family Suite, 1 King Bed and 2 Twin Beds (Connecting Rooms)
Room details
1 Full Bed
Sleeps 4
1001 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
17
Family Room, 1 King Bed and 2 Twin Beds (Connecting Rooms)
Room details
1 King Bed
Sleeps 4
1001 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
14
Classic Suite, 1 Double Bed
Room details
1 Full Bed
Sleeps 3
925 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
9
Premium Suite, 1 Double Bed
Room details
1 Full Bed
Sleeps 4
1423 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Swissôtel Al Ghurair Dubai
8.4
Very good
Based on 6,603 verified reviews
Who stays here?
Business
25%
Couple
24%
Family
37%
Group
8%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Swissôtel Al Ghurair Dubai, reviewers highlight a convenient Deira location linked to Al Ghurair Mall and metro, generally friendly service, and spacious rooms, while noting dated areas and recurring bathroom issues alongside occasional service and breakfast bottlenecks.
Read moreWas this helpful?
What guests think
At Swissôtel Al Ghurair Dubai, reviewers highlight a convenient Deira location linked to Al Ghurair Mall and metro, generally friendly service, and spacious rooms, while noting dated areas and recurring bathroom issues alongside occasional service and breakfast bottlenecks.
Many guests also commend overall cleanliness and a family friendly atmosphere. Facilities like the gym and spa receive praise, while the pool is sometimes described as small, shaded by midday, or not warm enough. Expect a convenient base with good value, balanced by occasional maintenance and service frustrations.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests appreciate the well equipped gym and relaxing spa; several note the pool is small, shaded by midday, or unheated at times. Parking is convenient, including valet or free options.
Related guest reviews
8
Daria
Feb 8, 2025
·
Stayed 8 nights
The hotel overall is quite dated. Good parts: breakfast is amazing, gym is one of the best I’ve ever seen at a hotel, staff are very friendly and room was clean Bad parts: the hotel is right by a massive street so sitting on the terrace is not pleasant as you’re breathing fumes. The pool is very average , it’s just a concrete terrrace and doesn’t invite to really enjoy pool time. Also the shower was so weak, multiple times I only had lukewarm water and barely any water pressure
The hotel overall is quite dated. Good parts: breakfast is amazing, gym is one of the best I’ve ever seen at a hotel, staff are very friendly and room was clean Bad parts: the hotel is right by a massive street so sitting on the terrace is not pleasant as you’re breathing fumes. The pool is very average , it’s just a concrete terrrace and doesn’t invite to really enjoy pool time. Also the shower was so weak, multiple times I only had lukewarm water and barely any water pressure
8
Semih
Dec 17, 2021
·
Stayed 1 night
Das Hotel ist sehr schön und sauber. Die Aussicht ist hervorragend, das Hotel hat einen Pool sowie eine SPA. Manch Personal ist sehr freundlich andere sind etwas desinteressiert und die Rezeption schaut nicht immer nach Problemlösungen. Wir haben 4x nach einem Steckerersatz gefragt, jedoch kam nichts. Im ganzen ist das Hotel sehr gut. Ich empfehle jedem das Frühstück mit zu Buchen, im Hotel müssen sie ansonsten mehr zahlen. Die Lage ist auch sehr gut, weder zu weit noch zu nah.
Das Hotel ist sehr schön und sauber. Die Aussicht ist hervorragend, das Hotel hat einen Pool sowie eine SPA. Manch Personal ist sehr freundlich andere sind etwas desinteressiert und die Rezeption schaut nicht immer nach Problemlösungen. Wir haben 4x nach einem Steckerersatz gefragt, jedoch kam nichts. Im ganzen ist das Hotel sehr gut. Ich empfehle jedem das Frühstück mit zu Buchen, im Hotel müssen sie ansonsten mehr zahlen. Die Lage ist auch sehr gut, weder zu weit noch zu nah.
10
Asma
Jul 14, 2025
·
Stayed 3 nights
Our stay at Swissôtel Al Ghurair was excellent. The customer service was good, staff were friendly, professional, and quick to assist. We had a minor issue with the air conditioning in our room, but it was resolved immediately, which we really appreciated. Breakfast was good with a variety of options to choose from. The location is another big plus, it's directly connected to a shopping mall, making it convenient for shopping and dining. Valet parking was also available, which made things easier. Overall, a great experience. We'd definitely consider staying here again.
Our stay at Swissôtel Al Ghurair was excellent. The customer service was good, staff were friendly, professional, and quick to assist. We had a minor issue with the air conditioning in our room, but it was resolved immediately, which we really appreciated. Breakfast was good with a variety of options to choose from. The location is another big plus, it's directly connected to a shopping mall, making it convenient for shopping and dining. Valet parking was also available, which made things easier. Overall, a great experience. We'd definitely consider staying here again.
8
Brayan
Feb 13, 2022
·
Stayed 1 night
Bom hotel de trânsito mas ficaria como opção pelo preço, tudo limpo cheiroso e excelente café da manhã !! Funcionários cordiais e eficientes ! Única coisa a melhorar seria na academia ter água pra beber e toalhas
Bom hotel de trânsito mas ficaria como opção pelo preço, tudo limpo cheiroso e excelente café da manhã !! Funcionários cordiais e eficientes ! Única coisa a melhorar seria na academia ter água pra beber e toalhas
10
Mohammed
May 1, 2025
·
Stayed 11 nights
Het was een mooi accommodatie en alles was goed geregeld. Wat mooi en goed was waren de faciliteiten om het hotel. Alles was op loopafstand en goed te bereiken. Ook een pluspunt was dat je je auto vrij onder het hotel kan parkeren, zonder enige moeite en kosten.
Het was een mooi accommodatie en alles was goed geregeld. Wat mooi en goed was waren de faciliteiten om het hotel. Alles was op loopafstand en goed te bereiken. Ook een pluspunt was dat je je auto vrij onder het hotel kan parkeren, zonder enige moeite en kosten.
6
Talib
Jan 13, 2025
·
Stayed 6 nights
Good location, bang average hotel, Swiming pools were cold, we were told pool heating system was faulty. We were served food different to what was ordered only for the staff member question what we had ordered. Only when I fact check him he acknowledged but wouldn’t rectify implying t would land him in hot water. Not wanting to jeopardise someone’s job we are what was served which was very poor definitely not worth the prices charged. Poor overall many better hotels in the nearby area.
Good location, bang average hotel, Swiming pools were cold, we were told pool heating system was faulty. We were served food different to what was ordered only for the staff member question what we had ordered. Only when I fact check him he acknowledged but wouldn’t rectify implying t would land him in hot water. Not wanting to jeopardise someone’s job we are what was served which was very poor definitely not worth the prices charged. Poor overall many better hotels in the nearby area.
10
Ibilola A
Sep 13, 2025
·
Stayed 6 nights
Oh i love the spa staffs, i was in the Classic suite and i loved the home like feeling it gave me
Oh i love the spa staffs, i was in the Classic suite and i loved the home like feeling it gave me
10
Antonella
Mar 12, 2025
·
Stayed 7 nights
Hotel molto bello, camera e bagno spaziosi, puliti, unica pecca la piscina un po' piccola ed esposta in modo che alle 12 gia fosse tutta all'ombra
Hotel molto bello, camera e bagno spaziosi, puliti, unica pecca la piscina un po' piccola ed esposta in modo che alle 12 gia fosse tutta all'ombra
10
arif
Aug 4, 2025
·
Stayed 5 nights
Swissôtel Al Ghurair has been our preferred place to stay in Dubai for years. It truly feels like home every time. The rooms are spacious, clean, and ideal for families — we always feel relaxed as soon as we check in. What makes it even better is the location. The hotel connects directly to Al Ghurair Mall, which is super convenient for shopping, dining, and quick errands. And Union Metro Station is just opposite the hotel, making it really easy to get around the city without needing a taxi every time. The staff are friendly and professional — always helpful, especially with kids. The breakfast spread is excellent, with plenty of variety for all ages, and the pool area is great for children. We’ve tried other hotels in Dubai before, but we keep coming back here. This has been home for us — always our first choice. Highly recommended if you’re looking for a comfortable, family-friendly stay in a central location.
Swissôtel Al Ghurair has been our preferred place to stay in Dubai for years. It truly feels like home every time. The rooms are spacious, clean, and ideal for families — we always feel relaxed as soon as we check in. What makes it even better is the location. The hotel connects directly to Al Ghurair Mall, which is super convenient for shopping, dining, and quick errands. And Union Metro Station is just opposite the hotel, making it really easy to get around the city without needing a taxi every time. The staff are friendly and professional — always helpful, especially with kids. The breakfast spread is excellent, with plenty of variety for all ages, and the pool area is great for children. We’ve tried other hotels in Dubai before, but we keep coming back here. This has been home for us — always our first choice. Highly recommended if you’re looking for a comfortable, family-friendly stay in a central location.
8
Olivier
Jan 22, 2023
·
Stayed 8 nights
Hôtel à 4 stations de l’aéroport. Quartier populaire. Sur la ligne rouge donc pratique pour visiter dubai. Hôtel usine à touriste. Beau lobby. Chambres anciennes mais qui ont du être luxueuses. Les piscines ne sont pas agréables, bruit des compresseurs de l’hôtel. Petit déjeuner à revoir, qualité très moyenne. Personnel gentil et attentif. En déclin, à chaque visite malheureusement.
Hôtel à 4 stations de l’aéroport. Quartier populaire. Sur la ligne rouge donc pratique pour visiter dubai. Hôtel usine à touriste. Beau lobby. Chambres anciennes mais qui ont du être luxueuses. Les piscines ne sont pas agréables, bruit des compresseurs de l’hôtel. Petit déjeuner à revoir, qualité très moyenne. Personnel gentil et attentif. En déclin, à chaque visite malheureusement.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently mention clean rooms and reliable daily housekeeping. A few report issues like smelly carpets, dirty balconies, or inconsistent bathroom upkeep.
Related guest reviews
4
KRISHNAN
Nov 12, 2024
·
Stayed 1 night
Carpet smelly, Balcony very dirty, staff not considerate. Wondered why Swissotel is so bad!
Carpet smelly, Balcony very dirty, staff not considerate. Wondered why Swissotel is so bad!
10
Micha
Apr 22, 2024
·
Stayed 1 night
Very nice hotel close to Al Ghurair Mall which is very convenient to spend some time. There are a lot of restaurants nearby within walking distance. The location is about 20 minutes from Downtown Dubai with all its highlights. The rooms in the hotel are very comfortable and the cleaning staff offers a very high service standard. Overall, staff in the hotel is friendly and helpful. In particular the breakfast staff, the staff at the Madaen restaurant and Yasmine bar staff are very attentive and professional. Only minor: the hotel should offer more help to the guests in arranging of taxi's as you easily get cheated by non-official taxi drivers. Breakfast offers many (fresh) dishes and a nice terrace to enjoy a coffee.
Very nice hotel close to Al Ghurair Mall which is very convenient to spend some time. There are a lot of restaurants nearby within walking distance. The location is about 20 minutes from Downtown Dubai with all its highlights. The rooms in the hotel are very comfortable and the cleaning staff offers a very high service standard. Overall, staff in the hotel is friendly and helpful. In particular the breakfast staff, the staff at the Madaen restaurant and Yasmine bar staff are very attentive and professional. Only minor: the hotel should offer more help to the guests in arranging of taxi's as you easily get cheated by non-official taxi drivers. Breakfast offers many (fresh) dishes and a nice terrace to enjoy a coffee.
10
anna maria
Jun 8, 2025
·
Stayed 1 night
Check in was fast. We requested a quiet room and had the best sleep ever! Location is perfect. The room was very clean and the view of Deira was beautiful. Thank you Swissotel.
Check in was fast. We requested a quiet room and had the best sleep ever! Location is perfect. The room was very clean and the view of Deira was beautiful. Thank you Swissotel.
10
Dominik
Jun 12, 2025
·
Stayed 12 nights
Das Hotel in Dubai hat unsere Erwartungen übertroffen – sehr saubere Zimmer und ein ausgesprochen freundlicher Service. Die Lage war gut um die Stadt zu erkunden. Wir kommen gerne wieder!
Das Hotel in Dubai hat unsere Erwartungen übertroffen – sehr saubere Zimmer und ein ausgesprochen freundlicher Service. Die Lage war gut um die Stadt zu erkunden. Wir kommen gerne wieder!
8
AKINORI
Feb 2, 2025
·
Stayed 5 nights
ドバイ旅行で一週間滞在しました。 立地や利便性はとても高いです。ホテルは空港から近い距離にあり、ホテルから地下鉄へのアクセスも良く、ホテルとショッピングモールは隣接しているため、日用品の買い出しや食事に困ることはありません。 スイートルームに泊まりましたが、お部屋からの眺めはサービスホテルに面しているので、あまり楽しめませんでした。 反対側のお部屋に泊まれた場合は市内を一望できると思います。 お部屋の清潔感について少し気になりました。タオル交換やベッドメイキングは毎日してくれましたが、カーペットの掃除についてはあまりされているように見えなかったです。 5星ホテルと聞いてるだけに少し残念でした。
ドバイ旅行で一週間滞在しました。 立地や利便性はとても高いです。ホテルは空港から近い距離にあり、ホテルから地下鉄へのアクセスも良く、ホテルとショッピングモールは隣接しているため、日用品の買い出しや食事に困ることはありません。 スイートルームに泊まりましたが、お部屋からの眺めはサービスホテルに面しているので、あまり楽しめませんでした。 反対側のお部屋に泊まれた場合は市内を一望できると思います。 お部屋の清潔感について少し気になりました。タオル交換やベッドメイキングは毎日してくれましたが、カーペットの掃除についてはあまりされているように見えなかったです。 5星ホテルと聞いてるだけに少し残念でした。
4
Aribah
Sep 2, 2024
·
Stayed 1 night
The rooms are very old and outdated. There is a musty smell coming from the room. There was water leaking from the Muslim shower in the bathroom. Despite several phone calls over the course of an hour and half no one was coming to fix it. It was a massive health and safety hazard as the bathroom was flooded and someone could slip and seriously injure themselves. We wanted to use the toilet but we were unable to do so. There was a young boy from house keeping who had bought a spare bed for us who was far from friendly and looked like he was being forced to work, definitely not the service one would expect in a 5* hotel but nonetheless we said to him to get another mattress as the mattress was rock hard to which he abruptly responded that it would take over an hour. When he came with the mattress upon leaving he slammed the door shut, again not something you would expect from a 5* hotel. The day manager I found was quite rude if I’m honest. We’ve been coming here for the past few years now and there has been a change in management and it really shows. Concierge also took over an hour to come and collect our luggage!
The rooms are very old and outdated. There is a musty smell coming from the room. There was water leaking from the Muslim shower in the bathroom. Despite several phone calls over the course of an hour and half no one was coming to fix it. It was a massive health and safety hazard as the bathroom was flooded and someone could slip and seriously injure themselves. We wanted to use the toilet but we were unable to do so. There was a young boy from house keeping who had bought a spare bed for us who was far from friendly and looked like he was being forced to work, definitely not the service one would expect in a 5* hotel but nonetheless we said to him to get another mattress as the mattress was rock hard to which he abruptly responded that it would take over an hour. When he came with the mattress upon leaving he slammed the door shut, again not something you would expect from a 5* hotel. The day manager I found was quite rude if I’m honest. We’ve been coming here for the past few years now and there has been a change in management and it really shows. Concierge also took over an hour to come and collect our luggage!
6
SAEED
Dec 27, 2024
·
Stayed 6 nights
This property is not what it used to be. It claims to be 5 star but clearly its not. Presently it is at best a 4 star hotels. And this is putting it generously. Housekeeping is just terrible. On the day we checked-in in our suite, the telephone was not working, there were no bathroom floor mats, only one bathrobe for 2 guests and one pod of complementary coffee
This property is not what it used to be. It claims to be 5 star but clearly its not. Presently it is at best a 4 star hotels. And this is putting it generously. Housekeeping is just terrible. On the day we checked-in in our suite, the telephone was not working, there were no bathroom floor mats, only one bathrobe for 2 guests and one pod of complementary coffee
10
Jamal
Nov 7, 2025
·
Stayed 6 nights
We have stayed at Swissotel every time in Dubai and we have enjoyed our stay each time. Thank you for a great service and great people who clean the rooms daily.
We have stayed at Swissotel every time in Dubai and we have enjoyed our stay each time. Thank you for a great service and great people who clean the rooms daily.
10
Vincent Ian P.
Nov 23, 2025
·
Stayed 1 night
Excellent staff accommodation. Very smooth check-in and check-out process. Room was very clean and spacious for a family of 3. We will definitely come back to stay
Excellent staff accommodation. Very smooth check-in and check-out process. Room was very clean and spacious for a family of 3. We will definitely come back to stay
10
Armaghan
Feb 28, 2023
·
Stayed 3 nights
The property located adjacent to a mall, which makes it easy to shop or just to stroll around. The rooms were specious and clean with a breathtaking view of the city. Staff were very friendly and they went out of their way to accommodate us. I’ll definitely stay with them again.
The property located adjacent to a mall, which makes it easy to shop or just to stroll around. The rooms were specious and clean with a breathtaking view of the city. Staff were very friendly and they went out of their way to accommodate us. I’ll definitely stay with them again.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and comfortable, with some city views and quiet options on request. Downsides include dated decor, weak or inconsistent water pressure/temperature, high bathtubs that are awkward to use, and occasional noise between rooms.
Related guest reviews
8
Daria
Feb 8, 2025
·
Stayed 8 nights
The hotel overall is quite dated. Good parts: breakfast is amazing, gym is one of the best I’ve ever seen at a hotel, staff are very friendly and room was clean Bad parts: the hotel is right by a massive street so sitting on the terrace is not pleasant as you’re breathing fumes. The pool is very average , it’s just a concrete terrrace and doesn’t invite to really enjoy pool time. Also the shower was so weak, multiple times I only had lukewarm water and barely any water pressure
The hotel overall is quite dated. Good parts: breakfast is amazing, gym is one of the best I’ve ever seen at a hotel, staff are very friendly and room was clean Bad parts: the hotel is right by a massive street so sitting on the terrace is not pleasant as you’re breathing fumes. The pool is very average , it’s just a concrete terrrace and doesn’t invite to really enjoy pool time. Also the shower was so weak, multiple times I only had lukewarm water and barely any water pressure
10
anna maria
Jun 8, 2025
·
Stayed 1 night
Check in was fast. We requested a quiet room and had the best sleep ever! Location is perfect. The room was very clean and the view of Deira was beautiful. Thank you Swissotel.
Check in was fast. We requested a quiet room and had the best sleep ever! Location is perfect. The room was very clean and the view of Deira was beautiful. Thank you Swissotel.
4
gabor
Jan 4, 2025
·
Stayed 3 nights
Bit run down, terrible noise isolation, breakfast is trying but poor quality. Pool has only sunshine until 12.00
Bit run down, terrible noise isolation, breakfast is trying but poor quality. Pool has only sunshine until 12.00
6
Arcel
Apr 28, 2025
·
Stayed 7 nights
It was okay. Shower clogged.
It was okay. Shower clogged.
10
Aneesa
Oct 1, 2024
·
Stayed 1 night
Beautifully appointed rooms. We were upgraded to a corner suite...so spacious and simply stunning! Close proximity to metro. Will stay here again.
Beautifully appointed rooms. We were upgraded to a corner suite...so spacious and simply stunning! Close proximity to metro. Will stay here again.
10
arif
Aug 4, 2025
·
Stayed 5 nights
Swissôtel Al Ghurair has been our preferred place to stay in Dubai for years. It truly feels like home every time. The rooms are spacious, clean, and ideal for families — we always feel relaxed as soon as we check in. What makes it even better is the location. The hotel connects directly to Al Ghurair Mall, which is super convenient for shopping, dining, and quick errands. And Union Metro Station is just opposite the hotel, making it really easy to get around the city without needing a taxi every time. The staff are friendly and professional — always helpful, especially with kids. The breakfast spread is excellent, with plenty of variety for all ages, and the pool area is great for children. We’ve tried other hotels in Dubai before, but we keep coming back here. This has been home for us — always our first choice. Highly recommended if you’re looking for a comfortable, family-friendly stay in a central location.
Swissôtel Al Ghurair has been our preferred place to stay in Dubai for years. It truly feels like home every time. The rooms are spacious, clean, and ideal for families — we always feel relaxed as soon as we check in. What makes it even better is the location. The hotel connects directly to Al Ghurair Mall, which is super convenient for shopping, dining, and quick errands. And Union Metro Station is just opposite the hotel, making it really easy to get around the city without needing a taxi every time. The staff are friendly and professional — always helpful, especially with kids. The breakfast spread is excellent, with plenty of variety for all ages, and the pool area is great for children. We’ve tried other hotels in Dubai before, but we keep coming back here. This has been home for us — always our first choice. Highly recommended if you’re looking for a comfortable, family-friendly stay in a central location.
10
stuart
Jul 19, 2025
·
Stayed 4 nights
Excellent hotel, the room was massive with a big picture window with views over the city. Everything was in top working order in the room and bathroom. The hotel is part of the shopping mall with other shopping options all around. The staff were very friendly and the breakfast was amazing.
Excellent hotel, the room was massive with a big picture window with views over the city. Everything was in top working order in the room and bathroom. The hotel is part of the shopping mall with other shopping options all around. The staff were very friendly and the breakfast was amazing.
6
ALI
Sep 20, 2024
·
Stayed 3 nights
Hotel has a problem with the cold water system after 11pm on some floors. water coming out of the shower and tap are boiling hot and it’s very dangerous. You can’t have a shower. Had to call the maintenance to come fix it twice during my stay. First time was early morning and the second time at around 1 am. Not being able to shower and use the toilet spoilt our stay at the hotel. Hope they can fix the problem to avoid inconveniencing other guests
Hotel has a problem with the cold water system after 11pm on some floors. water coming out of the shower and tap are boiling hot and it’s very dangerous. You can’t have a shower. Had to call the maintenance to come fix it twice during my stay. First time was early morning and the second time at around 1 am. Not being able to shower and use the toilet spoilt our stay at the hotel. Hope they can fix the problem to avoid inconveniencing other guests
10
Sarah
Nov 3, 2024
·
Stayed 9 nights
My recent stay at Swissôtel Al Ghurair was simply outstanding. From the moment I arrived, I was greeted with warm hospitality and seamless check-in, setting the tone for an incredibly relaxing visit. The location is ideal – nestled in the heart of Dubai, making it easy to explore the city’s attractions and conveniently connected to the Al Ghurair Mall, perfect for shopping and dining. The room was spacious, immaculately clean, and well-appointed with every comfort one could need. The bed was incredibly cozy, offering restful nights, and the amenities were thoughtful and plentiful. I especially appreciated the view overlooking the vibrant cityscape – a beautiful sight both day and night. The service was second to none; every staff member went out of their way to make me feel welcome and attended to. The breakfast buffet was diverse and delicious, catering to a variety of tastes, with fresh and high-quality options that kept me energized for the day. The hotel also boasts fantastic recreational facilities, including a serene pool and a well-equipped fitness center. I truly felt pampered and well-cared for throughout my stay. Swissôtel Al Ghurair exceeded my expectations, offering a blend of luxury, comfort, and convenience. I highly recommend
My recent stay at Swissôtel Al Ghurair was simply outstanding. From the moment I arrived, I was greeted with warm hospitality and seamless check-in, setting the tone for an incredibly relaxing visit. The location is ideal – nestled in the heart of Dubai, making it easy to explore the city’s attractions and conveniently connected to the Al Ghurair Mall, perfect for shopping and dining. The room was spacious, immaculately clean, and well-appointed with every comfort one could need. The bed was incredibly cozy, offering restful nights, and the amenities were thoughtful and plentiful. I especially appreciated the view overlooking the vibrant cityscape – a beautiful sight both day and night. The service was second to none; every staff member went out of their way to make me feel welcome and attended to. The breakfast buffet was diverse and delicious, catering to a variety of tastes, with fresh and high-quality options that kept me energized for the day. The hotel also boasts fantastic recreational facilities, including a serene pool and a well-equipped fitness center. I truly felt pampered and well-cared for throughout my stay. Swissôtel Al Ghurair exceeded my expectations, offering a blend of luxury, comfort, and convenience. I highly recommend
6
Beatrice
Nov 22, 2024
·
Stayed 7 nights
I stayed in a Deluxe room which was spacious with a good view. However, the interior decor is out of date. The bath tub is a health and safety hazard. It is high and steep thereby making it difficult to climb out of it and also makes one prone to falling. I had to call out twice for the air conditioning to be fixed as it was malfunctioning.
I stayed in a Deluxe room which was spacious with a good view. However, the interior decor is out of date. The bath tub is a health and safety hazard. It is high and steep thereby making it difficult to climb out of it and also makes one prone to falling. I had to call out twice for the air conditioning to be fixed as it was malfunctioning.
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AI-generated summary based on recent guest reviews
Service
Staff are generally friendly and helpful, with cases of prompt problem solving and early check in. Recurring complaints cite slow or disorganized check in, unhelpful or rude interactions, and poor handling of breakfast service.
Related guest reviews
8
Afzal
Nov 28, 2024
·
Stayed 5 nights
As the package including hotel was booked via Expedia, arriving at 3AM in the morning, the hotel was booked as of the 3 PM the afternoon later that day...meaning that the first night of arrival was not covered by Expedia. Terrible system from Expedia which I did not notice before arrival. (Please improve your systematic technology when it comes to booking packages in order to avoid further losing credibility of future customers..mine you already lost). The check in clerk was absolutely not willing to convenience the matter and offered the cheapest room for AED 942 for the additional hours of the morning, despite a stay booked for 7 days in that very hotel. Not willing to be caged by the situation, I called the hotel I previously stayed in many times before, and they offered a rate which I could not refuse: without mentioning my name (Royal Continental hotel). Returned later that day to check in and waited about 45 minutes as check-in clerk need all the time in the world and can't obviously handle customers efficiently. Expressed this and not sure if this is being picked up. Rooms are clean and spacious, service teams efficient and friendly and the hotel is very well located. No upgrade or whatsoever was offered by the hotel despite confirmation by Expedia. Seriously considering getting rif of Expedia provided their service records.
As the package including hotel was booked via Expedia, arriving at 3AM in the morning, the hotel was booked as of the 3 PM the afternoon later that day...meaning that the first night of arrival was not covered by Expedia. Terrible system from Expedia which I did not notice before arrival. (Please improve your systematic technology when it comes to booking packages in order to avoid further losing credibility of future customers..mine you already lost). The check in clerk was absolutely not willing to convenience the matter and offered the cheapest room for AED 942 for the additional hours of the morning, despite a stay booked for 7 days in that very hotel. Not willing to be caged by the situation, I called the hotel I previously stayed in many times before, and they offered a rate which I could not refuse: without mentioning my name (Royal Continental hotel). Returned later that day to check in and waited about 45 minutes as check-in clerk need all the time in the world and can't obviously handle customers efficiently. Expressed this and not sure if this is being picked up. Rooms are clean and spacious, service teams efficient and friendly and the hotel is very well located. No upgrade or whatsoever was offered by the hotel despite confirmation by Expedia. Seriously considering getting rif of Expedia provided their service records.
2
Burhan
Aug 11, 2024
·
Stayed 1 night
The duty manager was very rude and unprofessional
The duty manager was very rude and unprofessional
10
Iqbal
Jan 19, 2025
·
Stayed 5 nights
All staff very helpful. Mehran was very helpful when checking in at the front desk. Gladwell at the reception was also very helpful. Eric and DIAB at the concierge were always courteous and friendly but DIAB went out of his to help with packing our luggage.
All staff very helpful. Mehran was very helpful when checking in at the front desk. Gladwell at the reception was also very helpful. Eric and DIAB at the concierge were always courteous and friendly but DIAB went out of his to help with packing our luggage.
10
Asma
Jul 14, 2025
·
Stayed 3 nights
Our stay at Swissôtel Al Ghurair was excellent. The customer service was good, staff were friendly, professional, and quick to assist. We had a minor issue with the air conditioning in our room, but it was resolved immediately, which we really appreciated. Breakfast was good with a variety of options to choose from. The location is another big plus, it's directly connected to a shopping mall, making it convenient for shopping and dining. Valet parking was also available, which made things easier. Overall, a great experience. We'd definitely consider staying here again.
Our stay at Swissôtel Al Ghurair was excellent. The customer service was good, staff were friendly, professional, and quick to assist. We had a minor issue with the air conditioning in our room, but it was resolved immediately, which we really appreciated. Breakfast was good with a variety of options to choose from. The location is another big plus, it's directly connected to a shopping mall, making it convenient for shopping and dining. Valet parking was also available, which made things easier. Overall, a great experience. We'd definitely consider staying here again.
10
Lateefayobami
Nov 25, 2025
·
Stayed 5 nights
Staying at Swissotel as a first timer was an unforgettable experience. Right from the Reception Desk, meeting with Mehzan (hope I got the name right) was so pleasant and welcoming. The team lead overseeing the Restaurant was a super nice guy. On our last day, we were served a tasty carrot, moist, flavorful, and packed with sweet, carroty goodness to say: “Good bye”, and on it was written; “See you soon”. That was so sweet and amazing. We’d sure be back soon. Thank you for your hospitality and warmth.
Staying at Swissotel as a first timer was an unforgettable experience. Right from the Reception Desk, meeting with Mehzan (hope I got the name right) was so pleasant and welcoming. The team lead overseeing the Restaurant was a super nice guy. On our last day, we were served a tasty carrot, moist, flavorful, and packed with sweet, carroty goodness to say: “Good bye”, and on it was written; “See you soon”. That was so sweet and amazing. We’d sure be back soon. Thank you for your hospitality and warmth.
4
Mumtaz
Nov 1, 2024
·
Stayed 5 nights
Non existent customer service, zero recognition of loyalty guests. Pushy on sales during check in…
Non existent customer service, zero recognition of loyalty guests. Pushy on sales during check in…
4
Aribah
Sep 2, 2024
·
Stayed 1 night
The rooms are very old and outdated. There is a musty smell coming from the room. There was water leaking from the Muslim shower in the bathroom. Despite several phone calls over the course of an hour and half no one was coming to fix it. It was a massive health and safety hazard as the bathroom was flooded and someone could slip and seriously injure themselves. We wanted to use the toilet but we were unable to do so. There was a young boy from house keeping who had bought a spare bed for us who was far from friendly and looked like he was being forced to work, definitely not the service one would expect in a 5* hotel but nonetheless we said to him to get another mattress as the mattress was rock hard to which he abruptly responded that it would take over an hour. When he came with the mattress upon leaving he slammed the door shut, again not something you would expect from a 5* hotel. The day manager I found was quite rude if I’m honest. We’ve been coming here for the past few years now and there has been a change in management and it really shows. Concierge also took over an hour to come and collect our luggage!
The rooms are very old and outdated. There is a musty smell coming from the room. There was water leaking from the Muslim shower in the bathroom. Despite several phone calls over the course of an hour and half no one was coming to fix it. It was a massive health and safety hazard as the bathroom was flooded and someone could slip and seriously injure themselves. We wanted to use the toilet but we were unable to do so. There was a young boy from house keeping who had bought a spare bed for us who was far from friendly and looked like he was being forced to work, definitely not the service one would expect in a 5* hotel but nonetheless we said to him to get another mattress as the mattress was rock hard to which he abruptly responded that it would take over an hour. When he came with the mattress upon leaving he slammed the door shut, again not something you would expect from a 5* hotel. The day manager I found was quite rude if I’m honest. We’ve been coming here for the past few years now and there has been a change in management and it really shows. Concierge also took over an hour to come and collect our luggage!
10
arif
Aug 4, 2025
·
Stayed 5 nights
Swissôtel Al Ghurair has been our preferred place to stay in Dubai for years. It truly feels like home every time. The rooms are spacious, clean, and ideal for families — we always feel relaxed as soon as we check in. What makes it even better is the location. The hotel connects directly to Al Ghurair Mall, which is super convenient for shopping, dining, and quick errands. And Union Metro Station is just opposite the hotel, making it really easy to get around the city without needing a taxi every time. The staff are friendly and professional — always helpful, especially with kids. The breakfast spread is excellent, with plenty of variety for all ages, and the pool area is great for children. We’ve tried other hotels in Dubai before, but we keep coming back here. This has been home for us — always our first choice. Highly recommended if you’re looking for a comfortable, family-friendly stay in a central location.
Swissôtel Al Ghurair has been our preferred place to stay in Dubai for years. It truly feels like home every time. The rooms are spacious, clean, and ideal for families — we always feel relaxed as soon as we check in. What makes it even better is the location. The hotel connects directly to Al Ghurair Mall, which is super convenient for shopping, dining, and quick errands. And Union Metro Station is just opposite the hotel, making it really easy to get around the city without needing a taxi every time. The staff are friendly and professional — always helpful, especially with kids. The breakfast spread is excellent, with plenty of variety for all ages, and the pool area is great for children. We’ve tried other hotels in Dubai before, but we keep coming back here. This has been home for us — always our first choice. Highly recommended if you’re looking for a comfortable, family-friendly stay in a central location.
10
Reaz
Apr 28, 2024
·
Stayed 2 nights
Arrived early and hotel was able to accommodate, which was of utmost importance to me as I was traveling with my parents after a 13 hr flight from the US. Stayed at other hotels in Dubai and they can not come close to this kind of service. Mahmud and Julius had superb customer facing skills. They were kind, patient and hospitable. Their excellence and ability to make us feel welcomed makes me want to stay here every trip in Dubai! Swissotel is also greatly located in Deira. Thank you
Arrived early and hotel was able to accommodate, which was of utmost importance to me as I was traveling with my parents after a 13 hr flight from the US. Stayed at other hotels in Dubai and they can not come close to this kind of service. Mahmud and Julius had superb customer facing skills. They were kind, patient and hospitable. Their excellence and ability to make us feel welcomed makes me want to stay here every trip in Dubai! Swissotel is also greatly located in Deira. Thank you
10
Vincent Ian P.
Nov 23, 2025
·
Stayed 1 night
Excellent staff accommodation. Very smooth check-in and check-out process. Room was very clean and spacious for a family of 3. We will definitely come back to stay
Excellent staff accommodation. Very smooth check-in and check-out process. Room was very clean and spacious for a family of 3. We will definitely come back to stay
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AI-generated summary based on recent guest reviews
Location
Directly connected to Al Ghurair Mall and near Union metro, the location is convenient for shopping and transport and is close to the airport. Some note busy surroundings, being away from key tourist areas, or streets less pleasant at night.
Related guest reviews
10
Ashraf
May 26, 2025
·
Stayed 6 nights
Good location
Good location
10
Micha
Apr 22, 2024
·
Stayed 1 night
Very nice hotel close to Al Ghurair Mall which is very convenient to spend some time. There are a lot of restaurants nearby within walking distance. The location is about 20 minutes from Downtown Dubai with all its highlights. The rooms in the hotel are very comfortable and the cleaning staff offers a very high service standard. Overall, staff in the hotel is friendly and helpful. In particular the breakfast staff, the staff at the Madaen restaurant and Yasmine bar staff are very attentive and professional. Only minor: the hotel should offer more help to the guests in arranging of taxi's as you easily get cheated by non-official taxi drivers. Breakfast offers many (fresh) dishes and a nice terrace to enjoy a coffee.
Very nice hotel close to Al Ghurair Mall which is very convenient to spend some time. There are a lot of restaurants nearby within walking distance. The location is about 20 minutes from Downtown Dubai with all its highlights. The rooms in the hotel are very comfortable and the cleaning staff offers a very high service standard. Overall, staff in the hotel is friendly and helpful. In particular the breakfast staff, the staff at the Madaen restaurant and Yasmine bar staff are very attentive and professional. Only minor: the hotel should offer more help to the guests in arranging of taxi's as you easily get cheated by non-official taxi drivers. Breakfast offers many (fresh) dishes and a nice terrace to enjoy a coffee.
10
Simon
Jan 30, 2025
·
Stayed 6 nights
I stayed at the hotel for it is very close to public transport & it is a quiet location - very happy
I stayed at the hotel for it is very close to public transport & it is a quiet location - very happy
10
Thomas
Nov 7, 2025
·
Stayed 4 nights
Great value in the most interesting part of Dubai. Close to the Deira souk and center, Al Rigga Road and Al Ghurair Mall.
Great value in the most interesting part of Dubai. Close to the Deira souk and center, Al Rigga Road and Al Ghurair Mall.
10
Rodrigo
Apr 30, 2025
·
Stayed 11 nights
Muito bem localizado, quase em frente ao metrô, muita coisa da pra se fazer a pé. Hotel confortável, café da manhã bem variável, atendimento 10!
Muito bem localizado, quase em frente ao metrô, muita coisa da pra se fazer a pé. Hotel confortável, café da manhã bem variável, atendimento 10!
8
AKINORI
Feb 2, 2025
·
Stayed 5 nights
ドバイ旅行で一週間滞在しました。 立地や利便性はとても高いです。ホテルは空港から近い距離にあり、ホテルから地下鉄へのアクセスも良く、ホテルとショッピングモールは隣接しているため、日用品の買い出しや食事に困ることはありません。 スイートルームに泊まりましたが、お部屋からの眺めはサービスホテルに面しているので、あまり楽しめませんでした。 反対側のお部屋に泊まれた場合は市内を一望できると思います。 お部屋の清潔感について少し気になりました。タオル交換やベッドメイキングは毎日してくれましたが、カーペットの掃除についてはあまりされているように見えなかったです。 5星ホテルと聞いてるだけに少し残念でした。
ドバイ旅行で一週間滞在しました。 立地や利便性はとても高いです。ホテルは空港から近い距離にあり、ホテルから地下鉄へのアクセスも良く、ホテルとショッピングモールは隣接しているため、日用品の買い出しや食事に困ることはありません。 スイートルームに泊まりましたが、お部屋からの眺めはサービスホテルに面しているので、あまり楽しめませんでした。 反対側のお部屋に泊まれた場合は市内を一望できると思います。 お部屋の清潔感について少し気になりました。タオル交換やベッドメイキングは毎日してくれましたが、カーペットの掃除についてはあまりされているように見えなかったです。 5星ホテルと聞いてるだけに少し残念でした。
10
Robert
Jun 6, 2023
·
Stayed 1 night
This is a great hotel in a great location. Attached to Ghurair Centre Mall and across the street from the subway. Great rates in the off season. Staff is attentive and courteous. Facility is clean. Great city views. You won’t regret booking this place.
This is a great hotel in a great location. Attached to Ghurair Centre Mall and across the street from the subway. Great rates in the off season. Staff is attentive and courteous. Facility is clean. Great city views. You won’t regret booking this place.
10
arif
Aug 4, 2025
·
Stayed 5 nights
Swissôtel Al Ghurair has been our preferred place to stay in Dubai for years. It truly feels like home every time. The rooms are spacious, clean, and ideal for families — we always feel relaxed as soon as we check in. What makes it even better is the location. The hotel connects directly to Al Ghurair Mall, which is super convenient for shopping, dining, and quick errands. And Union Metro Station is just opposite the hotel, making it really easy to get around the city without needing a taxi every time. The staff are friendly and professional — always helpful, especially with kids. The breakfast spread is excellent, with plenty of variety for all ages, and the pool area is great for children. We’ve tried other hotels in Dubai before, but we keep coming back here. This has been home for us — always our first choice. Highly recommended if you’re looking for a comfortable, family-friendly stay in a central location.
Swissôtel Al Ghurair has been our preferred place to stay in Dubai for years. It truly feels like home every time. The rooms are spacious, clean, and ideal for families — we always feel relaxed as soon as we check in. What makes it even better is the location. The hotel connects directly to Al Ghurair Mall, which is super convenient for shopping, dining, and quick errands. And Union Metro Station is just opposite the hotel, making it really easy to get around the city without needing a taxi every time. The staff are friendly and professional — always helpful, especially with kids. The breakfast spread is excellent, with plenty of variety for all ages, and the pool area is great for children. We’ve tried other hotels in Dubai before, but we keep coming back here. This has been home for us — always our first choice. Highly recommended if you’re looking for a comfortable, family-friendly stay in a central location.
10
Kamran
Jan 9, 2025
·
Stayed 3 nights
Nice hotel and staff. Cannot fault them. Out of the main tourist area hence the lower price.
Nice hotel and staff. Cannot fault them. Out of the main tourist area hence the lower price.
10
Amardip
Apr 23, 2025
·
Stayed 8 nights
Great area with a Shopping Mall linked & metro station within walking distance
Great area with a Shopping Mall linked & metro station within walking distance
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised for variety and taste. However, several reviews mention long waits, crowding, coffee delays, inconsistent quality, order errors, and limited options during Ramadan.
Related guest reviews
10
Asma
Jul 14, 2025
·
Stayed 3 nights
Our stay at Swissôtel Al Ghurair was excellent. The customer service was good, staff were friendly, professional, and quick to assist. We had a minor issue with the air conditioning in our room, but it was resolved immediately, which we really appreciated. Breakfast was good with a variety of options to choose from. The location is another big plus, it's directly connected to a shopping mall, making it convenient for shopping and dining. Valet parking was also available, which made things easier. Overall, a great experience. We'd definitely consider staying here again.
Our stay at Swissôtel Al Ghurair was excellent. The customer service was good, staff were friendly, professional, and quick to assist. We had a minor issue with the air conditioning in our room, but it was resolved immediately, which we really appreciated. Breakfast was good with a variety of options to choose from. The location is another big plus, it's directly connected to a shopping mall, making it convenient for shopping and dining. Valet parking was also available, which made things easier. Overall, a great experience. We'd definitely consider staying here again.
8
Phillip
Oct 23, 2023
·
Stayed 2 nights
Swissotel Al Ghurair is a nice hotel with a great mall and dining options nearby. The biggest disappointment was the breakfast which is very chaotic if you come later in the morning, with a long wait to get in and for many food and other options such as coffee - not good enough for a hotel that claims to be 4.5 stars
Swissotel Al Ghurair is a nice hotel with a great mall and dining options nearby. The biggest disappointment was the breakfast which is very chaotic if you come later in the morning, with a long wait to get in and for many food and other options such as coffee - not good enough for a hotel that claims to be 4.5 stars
8
Zehra
Apr 5, 2024
·
Stayed 7 nights
The hotel was centrally located in Deira which was great! There were numerous restaurants nearby and the prices were economical compared to the Jumeirah side. The hotel is attached to a mall which is extremely convenient. We went during Ramadan and were expecting a grand buffet for suhoor but unfortunately their options were limited. The staff is excellent - extremely friendly and willing to go the extra mile. I would highly recommend staying at the hotel! Great for families!
The hotel was centrally located in Deira which was great! There were numerous restaurants nearby and the prices were economical compared to the Jumeirah side. The hotel is attached to a mall which is extremely convenient. We went during Ramadan and were expecting a grand buffet for suhoor but unfortunately their options were limited. The staff is excellent - extremely friendly and willing to go the extra mile. I would highly recommend staying at the hotel! Great for families!
10
arif
Aug 4, 2025
·
Stayed 5 nights
Swissôtel Al Ghurair has been our preferred place to stay in Dubai for years. It truly feels like home every time. The rooms are spacious, clean, and ideal for families — we always feel relaxed as soon as we check in. What makes it even better is the location. The hotel connects directly to Al Ghurair Mall, which is super convenient for shopping, dining, and quick errands. And Union Metro Station is just opposite the hotel, making it really easy to get around the city without needing a taxi every time. The staff are friendly and professional — always helpful, especially with kids. The breakfast spread is excellent, with plenty of variety for all ages, and the pool area is great for children. We’ve tried other hotels in Dubai before, but we keep coming back here. This has been home for us — always our first choice. Highly recommended if you’re looking for a comfortable, family-friendly stay in a central location.
Swissôtel Al Ghurair has been our preferred place to stay in Dubai for years. It truly feels like home every time. The rooms are spacious, clean, and ideal for families — we always feel relaxed as soon as we check in. What makes it even better is the location. The hotel connects directly to Al Ghurair Mall, which is super convenient for shopping, dining, and quick errands. And Union Metro Station is just opposite the hotel, making it really easy to get around the city without needing a taxi every time. The staff are friendly and professional — always helpful, especially with kids. The breakfast spread is excellent, with plenty of variety for all ages, and the pool area is great for children. We’ve tried other hotels in Dubai before, but we keep coming back here. This has been home for us — always our first choice. Highly recommended if you’re looking for a comfortable, family-friendly stay in a central location.
10
stuart
Jul 19, 2025
·
Stayed 4 nights
Excellent hotel, the room was massive with a big picture window with views over the city. Everything was in top working order in the room and bathroom. The hotel is part of the shopping mall with other shopping options all around. The staff were very friendly and the breakfast was amazing.
Excellent hotel, the room was massive with a big picture window with views over the city. Everything was in top working order in the room and bathroom. The hotel is part of the shopping mall with other shopping options all around. The staff were very friendly and the breakfast was amazing.
6
Ahmed Ali
Jul 30, 2024
·
Stayed 10 nights
Meget fint hotel og super beliggenhed. Personalet var sødt, og dygtige. Hotellet morgenbuffet trækker desværre ned, da der er kø og ventetid på op til 20 min på at få et bord.
Meget fint hotel og super beliggenhed. Personalet var sødt, og dygtige. Hotellet morgenbuffet trækker desværre ned, da der er kø og ventetid på op til 20 min på at få et bord.
8
firoozeh
Apr 25, 2024
·
Stayed 1 night
I expected much more from the breakfast buffet
I expected much more from the breakfast buffet
10
Milena
Nov 12, 2024
·
Stayed 9 nights
Great breakfast and convenient shopping centre attached with everything you need ❤️✅🌺
Great breakfast and convenient shopping centre attached with everything you need ❤️✅🌺
6
ZAAHID
Dec 26, 2022
·
Stayed 5 nights
We were in a classic suite. Room was comfortable and housekeeping was great. Location adjacent to the mall is also convenient. The service at breakfast and the attitude of staff at breakfast left a lot to be desired, and ruined our impression of this hotel. The whole breakfast setup needs to be reorganised. On several occasions, it took me more than 30mins to get a cappucino- the fact that one is expected to que in a long line in the morning just to order a tea or coffee is just ridiculous. I had complained to the manager on duty about the one self service coffee machine being broken and raised other issues, but the same issues persisted thereafter. Just getting some butter, a bowl of hot water or even a tea spoon is a mission at the breakfast area - the breakfast staff are extremely unhelpful and rude at times as well. Skip the breakfast if you decide to stay here.
We were in a classic suite. Room was comfortable and housekeeping was great. Location adjacent to the mall is also convenient. The service at breakfast and the attitude of staff at breakfast left a lot to be desired, and ruined our impression of this hotel. The whole breakfast setup needs to be reorganised. On several occasions, it took me more than 30mins to get a cappucino- the fact that one is expected to que in a long line in the morning just to order a tea or coffee is just ridiculous. I had complained to the manager on duty about the one self service coffee machine being broken and raised other issues, but the same issues persisted thereafter. Just getting some butter, a bowl of hot water or even a tea spoon is a mission at the breakfast area - the breakfast staff are extremely unhelpful and rude at times as well. Skip the breakfast if you decide to stay here.
8
Olivier
Jan 22, 2023
·
Stayed 8 nights
Hôtel à 4 stations de l’aéroport. Quartier populaire. Sur la ligne rouge donc pratique pour visiter dubai. Hôtel usine à touriste. Beau lobby. Chambres anciennes mais qui ont du être luxueuses. Les piscines ne sont pas agréables, bruit des compresseurs de l’hôtel. Petit déjeuner à revoir, qualité très moyenne. Personnel gentil et attentif. En déclin, à chaque visite malheureusement.
Hôtel à 4 stations de l’aéroport. Quartier populaire. Sur la ligne rouge donc pratique pour visiter dubai. Hôtel usine à touriste. Beau lobby. Chambres anciennes mais qui ont du être luxueuses. Les piscines ne sont pas agréables, bruit des compresseurs de l’hôtel. Petit déjeuner à revoir, qualité très moyenne. Personnel gentil et attentif. En déclin, à chaque visite malheureusement.
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AI-generated summary based on recent guest reviews
10
Heiner
Aug 31, 2026
·
Stayed 11 nights
Nice room, a lot of space
Nice room, a lot of space
10
Mr James
Jul 29, 2026
·
Stayed 3 nights
amazing location but due to the ongoing war, we did not explore the area more but still very happy stay
amazing location but due to the ongoing war, we did not explore the area more but still very happy stay
10
Suma
May 9, 2026
·
Stayed 1 night
Really a beautiful hotel
Really a beautiful hotel
10
Yanet
May 8, 2026
·
Stayed 6 nights
Clean room
Clean room
10
Md
May 3, 2026
·
Stayed 4 nights
I would love to stay there because of the properties really clean nice and well maintained. I’ve been there so many times I love to go back again.
I would love to stay there because of the properties really clean nice and well maintained. I’ve been there so many times I love to go back again.
FAQs about Swissôtel Al Ghurair Dubai
Is parking available at the hotel?
Yes, the hotel offers free self-parking on-site. Valet parking is also available for guests.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately AED 129 for adults and AED 65 for children.
What are the standard check-in and check-out times?
Check-in time is from 3:00 PM, and check-out time is until 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Yes, airport shuttle services are available for a fee of AED 235 per person. Guests must contact the property 48 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. There are elevators available for easy access to different floors.
Where is the hotel located in relation to key landmarks?
The hotel is located in Dubai's Deira district, within a 5-minute walk of Al Ghurair Centre and 4 minutes by car from Gold Souk. It is approximately 3.1 miles from Dubai Creek and 4 miles from Dubai Museum.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor heated pool. The pool is available for guests to enjoy, but specific operational hours may vary.
What are the hotel's policies for guests staying with children?
Children aged 11 years and younger can stay for free when occupying the parent or guardian's room using existing bedding. The hotel is family-friendly and offers amenities suitable for children.
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Instant AI responses are based on hotel information
Considering this hotel for your Dubai trip?
What do room rates usually look like at Swissôtel Al Ghurair Dubai?
Over the next 60–90 days, room rates at Swissôtel Al Ghurair Dubai typically land around $154 a night for two guests, ranging from $104 to $331 on peak dates.
When is the least crowded time to visit Swissôtel Al Ghurair Dubai?
The quietest stretch at Swissôtel Al Ghurair Dubai in Dubai is late summer: demand drops to its low in September, while January is the busiest month for visitors and events.
Which month is cheapest to stay at Swissôtel Al Ghurair Dubai?
June is the cheapest month to stay at Swissôtel Al Ghurair Dubai, averaging $83 a night; November is the priciest at $280. Note that the quietest month (September) is different from the cheapest month.
What’s the neighbourhood like around Swissôtel Al Ghurair Dubai?
Swissôtel Al Ghurair Dubai sits in Dubai Emirate close to shopping and cultural sights such as Al Ghurair Centre, the Gold Souk and Dubai Creek, making it convenient for families and business travellers who want easy access to markets and malls.
How do Swissôtel Al Ghurair Dubai rates compare with other nearby hotels?
Swissôtel Al Ghurair Dubai is cheaper than 9 of 16 comparable hotels nearby, with a typical median of $128 a night versus about $131 for its peers in Dubai.
How does the nightly price at Swissôtel Al Ghurair Dubai in Dubai compare to recent weeks?
The current price at Swissôtel Al Ghurair Dubai in Dubai is $99 per night for 2 guests, which is typical for this hotel: within 5% of its $99 average over the last 60 days. Most nights over that period fell between $64 and $205.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-11: 109.89775680653382USD
- 2026-10-12: 96.65706465853883USD
- 2026-10-13: 99.31844410540772USD
- 2026-10-14: 91.36078608817292USD
- 2026-10-15: 101.96658766851044USD
- 2026-10-16: 107.35123094963075USD
- 2026-10-17: 97.96544075245667USD
- 2026-10-18: 98.08607808995056USD
- 2026-10-19: 107.23637735966493USD
- 2026-10-20: 110.2208937542267USD
- 2026-10-21: 104.88355570991517USD
- 2026-10-22: 87.38858357727814USD
- 2026-10-23: 120.8825649667511USD
- 2026-10-24: 123.13845751036835USD
- 2026-10-25: 103.97908368893434USD
- 2026-10-26: 117.84217894000246USD
- 2026-10-27: 108.99330189723206USD
- 2026-10-28: 117.84217894000246USD
- 2026-10-29: 117.84217894000246USD
- 2026-10-30: 117.84217894000246USD
- 2026-10-31: 119.16624644363404USD
- 2026-11-01: 121.80114556713104USD
- 2026-11-02: 143.012731616127USD
- 2026-11-03: 139.02728466562652USD
- 2026-11-04: 133.49267462907412USD
- 2026-11-05: 141.67542822872926USD
- 2026-11-06: 127.11066002126313USD
- 2026-11-07: 139.02728466562652USD
- 2026-11-08: 127.11066002126313USD
- 2026-11-09: 129.77203946813202USD
- 2026-11-10: 127.11066002126313USD
- 2026-11-11: 133.50591906867982USD
- 2026-11-12: 127.11066002126313USD
- 2026-11-13: 127.11066002126313USD
- 2026-11-14: 127.11066002126313USD
- 2026-11-15: 142.0012688217163USD
- 2026-11-16: 127.11066002126313USD
- 2026-11-17: 127.11066002126313USD
- 2026-11-18: 127.11066002126313USD
- 2026-11-19: 127.11066002126313USD
- 2026-11-20: 140.36459660886385USD
- 2026-11-21: 140.36459660886385USD
- 2026-11-22: 141.67542822872926USD
- 2026-11-23: 148.28253841896057USD
- 2026-11-24: 148.28253841896057USD
- 2026-11-25: 148.28253841896057USD
- 2026-11-26: 148.2957657468872USD
- 2026-11-27: 141.67542822872926USD
- 2026-11-28: 141.67542822872926USD
- 2026-11-29: 141.67542822872926USD
- 2026-11-30: 141.67542822872926USD
- 2026-12-01: 141.67542822872926USD
- 2026-12-02: 159.9901610150757USD
- 2026-12-03: 141.67542822872926USD
- 2026-12-04: 136.37914965836336USD
- 2026-12-05: 136.37914965836336USD
- 2026-12-06: 141.58421442340853USD
- 2026-12-07: 169.49412446795657USD
- 2026-12-08: 169.49412446795657USD
- 2026-12-09: 163.2898232032013USD
- 2026-12-10: 163.27577451467897USD
- 2026-12-11: 152.20061668893433USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Alcohol is not served at this property.
- A car is required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business details
Property registration number 1031915
- Fee for buffet breakfast: approximately AED 129 for adults and AED 65 for children
- Airport shuttle fee: AED 185 per person
- Rollaway bed fee: AED 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Body Treatments
Facial Treatments
Kids Club
Packed Lunches
Breakfast in the Room
Allergy-Free Room Available
Family Room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Valet Parking
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Services
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Bicycle Rental
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Activities
Swimming pool
Child Pool
Pool Outdoor
Outdoor heated pool
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Internet
Free Wi-Fi