Name: Shibu Onsen KOKUYA
Address: Hirao 2200, Yudanaka Shibu Onsen, Yamanouchi, Shimotakai District, Japan, Yudanaka Shibu Onsen, Nagano Prefecture, Japan
Rating: 9.2

Guest reviews

9.2

Superb

Based on 513 verified reviews

Who stays here?

Couple

57%

Family

33%

Group

9%

What guests think

AI-generated summary based on recent guest reviews

At Shibu Onsen KOKUYA, travelers praise the many on-site private and varied hot-spring baths, attentive English-speaking service with helpful shuttles, and flavorful kaiseki meals, all set within a ryokan conveniently located for visiting the Jigokudani snow monkeys.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Tamara

Feb 21, 2026

·

Stayed 2 nights

What a spectacular place! The staff were very helpful and gracious, the room was lovely, the nine Onsen were all unique with different temperatures of water (the Onsen in town were very very hot, so this was especially nice to have), the food was delicious (they even prepared vegetarian for us!), my message was EXCELLENT. We took the shuttle to see the snow monkeys but walked the 20 minutes back in the sun. And had the special treat of seeing and playing a game with the charming and talented geisha of Shibu Onsen! We had a lovely two night stay.

10

nova

Jan 8, 2026

·

Stayed 1 night

The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park.

10

Diana

Dec 28, 2025

·

Stayed 1 night

A great experience. Staff was amazing and made sure our stay was perfect, from the room, meals, onsen and transport. We went with our kids and they said this was their favorite stay during our trip in Japan. Highly recommend.

10

Warren

Dec 12, 2025

·

Stayed 1 night

Staff were out standing, very helpful. Love the 400 year old Ryokan - lots of steps. Perfect location.

10

Nadia

Dec 12, 2025

·

Stayed 2 nights

Staff was very helpful and welcoming.The orovate onsenwas superb

Hirao 2200, Yudanaka Shibu Onsen, Yamanouchi, Shimotakai District, Japan

Location

When you stay at Shibu Onsen KOKUYA in Yamanouchi, you'll be in the entertainment district, just steps from Shibu and Shibuyu Bridge. This spa ryokan is 6.6 mi (10.6 km) from Shiga Kogen Ski Area and 18.4 mi (29.5 km) from Nozawa Onsen Snow Resort.

Shibu(0.1 miles)

Shibuyu Bridge(0.2 miles)

Sake Storehouse and Museum(0.2 miles)

Onsen-ji Temple(0.3 miles)

Heiwakannon(0.6 miles)

Baio-ji Temple(0.9 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 20:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free valet parking is available on-site.

Full breakfasts are available daily from 7:30 AM to 8:30 AM for a fee of approximately JPY 2200 per person.

Check-in is from 3:00 PM to 8:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request.

The property offers a train station pick-up service at no charge. Guests must contact the property with arrival details before travel to arrange the transfer.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility are not provided.

The property is located in the entertainment district of Yamanouchi, just steps from Shibu and Shibuyu Bridge. It is approximately 6.6 miles from Shiga Kogen Ski Area and 18.4 miles from Nozawa Onsen Snow Resort.

Children are allowed at the property, and there is no mention of a minimum age for children to stay for free.

Shibu Onsen KOKUYA

Amenities

Property description

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