Hakone Onsen Sanso Nakamura
US$106
/ night
Avg. for October
Prices for Hakone Onsen Sanso Nakamura
Select dates to see prices and availability
US$106
/ night
Avg. for October
Monthly average prices
Nightly prices at Hakone Onsen Sanso Nakamura average US$88 in the cheapest month (February) and US$114 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$107 |
| February | US$88 |
| March | US$108 |
| April | US$102 |
| May | US$95 |
| June | US$89 |
| July | US$93 |
| August | US$108 |
| September | US$114 |
| October | US$106 |
| November | US$103 |
| December | US$114 |
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Oct · US$106
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Most expensive: December (~US$114)
Cheapest: February (~US$88)
About this property
Relax in a ryokan with hot springs, stunning views, and a restaurant in the heart of Hakone's Sengokuhara area.
Location
Located in Sengokuhara, a neighborhood in Hakone, Hakoneonsen Sanso Nakamura is in the mountains. Pola Museum of Art and Hakone Open Air Museum are cultural highlights, and some of the area's notable landmarks include Hakone Shrine and Odawara Castle. Check out an event or a game at Fuji Speedway, and consider making time for Hakone Kowakien Yunessun, a top attraction not to be missed.
Parking
Non-smoking rooms
Banquet facilities
Safe-deposit box
Garden
Golf course (nearby)
Location
Sengokubara 1283-97, Sengokuhara, Hakone, Ashigarashimo District, Japan
Room options
4
Japanese-Style Room
4× Futon Beds
Sleeps 4
133 ft²
Air ConditioningHeatingShared Bathroom
4
Japanese-Style Room (5 Adults)
5× Futon Beds
Sleeps 5
167 ft²
Air ConditioningHeatingShared Bathroom
4
Twin Room
2 Single Beds
Sleeps 2
129 ft²
Air ConditioningHeatingShared Bathroom
4
Japanese-Style Room (6 Adults)
6× Futon Beds
Sleeps 6
167 ft²
Air ConditioningHeatingShared Bathroom
4
Japanese Style Room ( 2-3 Adult )
3× Futon Beds
Sleeps 3
133 ft²
Air ConditioningHeatingShared Bathroom
4
Japanese Style Room ( 1-2 Adult )
2 Futon Beds
Sleeps 2
100 ft²
Air ConditioningHeatingShared Bathroom
Guest reviews of Hakone Onsen Sanso Nakamura
7.8
Good
Based on 1,386 verified reviews
Who stays here?
Business
5%
Couple
25%
Family
37%
Group
19%
Solo
12%
What guests think
AI-generated summary based on recent guest reviews
At Hakone Onsen Sanso Nakamura, travelers highlight a serene, traditional ryokan experience with a well-regarded, authentic onsen and quiet forest setting, while noting the aging building, shared facilities, and access up a steep hill.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Hakone Onsen Sanso Nakamura, travelers highlight a serene, traditional ryokan experience with a well-regarded, authentic onsen and quiet forest setting, while noting the aging building, shared facilities, and access up a steep hill.
Guests consistently praise the spring-fed baths for scenic bamboo views and rotating men's and women's access, though some found the water extremely hot and the spaces small. Service is frequently described as kind and helpful, while cleanliness feedback ranges from very clean rooms to occasional smoke or musty odors in corridors and dated shared areas. Traditional set meals and breakfasts are often enjoyed when prebooked, but a few guests were underwhelmed or noted limited availability. A low-key, traditional ryokan experience awaits those seeking relaxation over modern conveniences.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
The spring-fed onsen is widely praised for quality and scenery, with men's and women's baths rotating; some guests found the water very hot and the spaces small. Facilities are older, with shared toilets and washbasins and showers mainly in the onsen; parts could use renovation.
Related guest reviews
8
和宏
27 Feb 2026
·
Stayed 2 nights
客室は極めて清潔でスタッフの対応も非常に親切で文句なしでした。 温泉も素晴らしい景色の中で満足ですが、時によって浴室の温度が高くなりすぎてのぼせ気味になることがあったのが残念でした。
客室は極めて清潔でスタッフの対応も非常に親切で文句なしでした。 温泉も素晴らしい景色の中で満足ですが、時によって浴室の温度が高くなりすぎてのぼせ気味になることがあったのが残念でした。
10
AYANO
1 Nov 2025
·
Stayed 1 night
ひっそりと佇む旅館なので、静かでリラックスしたいときには最高。お風呂は2回は入ってと教えていただき、その通りにさせていただきました。夜と朝で、男女の浴場が入れ替えに。朝、8時頃はいったら、竹林に囲まれた静かなお風呂。木々の間から太陽がさして、美すぎるのが印象的。お湯も入りやすく、温泉好きには特にオススメ。
ひっそりと佇む旅館なので、静かでリラックスしたいときには最高。お風呂は2回は入ってと教えていただき、その通りにさせていただきました。夜と朝で、男女の浴場が入れ替えに。朝、8時頃はいったら、竹林に囲まれた静かなお風呂。木々の間から太陽がさして、美すぎるのが印象的。お湯も入りやすく、温泉好きには特にオススメ。
6
Nicolas
28 Jan 2025
·
Stayed 1 night
Lovely property and friendly staff but the overall building needs some renovation - especially the onsen part and water area (toilets, sinks and comon bathroom area. Not hot water in the sink...!). Dinner and breakfast were typical Japanese Ryokan style meals. Decent assortment in the set menu. Not sure if you can ask for different menu. But it was good. Reception staff was helpful and allowed us to checking early which we really appreciate. They speak english too so perfect for travelers. Room size was big enough and very traditional. Traveler will appreciate the style. Still with a bit of renovation here and there I would have given 4 or maybe 5 stars. But it seems that this place stayed in the 90's.
Lovely property and friendly staff but the overall building needs some renovation - especially the onsen part and water area (toilets, sinks and comon bathroom area. Not hot water in the sink...!). Dinner and breakfast were typical Japanese Ryokan style meals. Decent assortment in the set menu. Not sure if you can ask for different menu. But it was good. Reception staff was helpful and allowed us to checking early which we really appreciate. They speak english too so perfect for travelers. Room size was big enough and very traditional. Traveler will appreciate the style. Still with a bit of renovation here and there I would have given 4 or maybe 5 stars. But it seems that this place stayed in the 90's.
10
Paola
28 Sept 2025
·
Stayed 2 nights
El onsen de damas es pequeño y viejo, pero lo intercambian a diario por momentos con el de hombres que grande y con ventanas panorámicas, ese está muy bien
El onsen de damas es pequeño y viejo, pero lo intercambian a diario por momentos con el de hombres que grande y con ventanas panorámicas, ese está muy bien
10
Darcy
30 Oct 2025
·
Stayed 1 night
I went to 5 different onsens on my trip to Japan and this one had the most authentic, spring fed one onsen. The view out the window to the bamboo was stunning and the grounds were well kept and beautiful.
I went to 5 different onsens on my trip to Japan and this one had the most authentic, spring fed one onsen. The view out the window to the bamboo was stunning and the grounds were well kept and beautiful.
8
Shawn
20 Nov 2024
·
Stayed 1 night
This hotel was very old and could only accomodate 3 people at a time in each gendered onsen. These were enclosed spaces and not open air, but were beautiful. The room itself was comfortable, we chose Japanese style and it was a fun experience. The breakfast was filling and worth doing if you don't mind working to pick apart your fish.
This hotel was very old and could only accomodate 3 people at a time in each gendered onsen. These were enclosed spaces and not open air, but were beautiful. The room itself was comfortable, we chose Japanese style and it was a fun experience. The breakfast was filling and worth doing if you don't mind working to pick apart your fish.
8
Minoru
28 May 2023
·
Stayed 1 night
源泉かけ流し、熱いお湯、酸性の温泉で効能もよいです。 ただし、体調の悪い方、ご高齢の方は、長湯は避けて、 こまめに休憩がよいでしょう。
源泉かけ流し、熱いお湯、酸性の温泉で効能もよいです。 ただし、体調の悪い方、ご高齢の方は、長湯は避けて、 こまめに休憩がよいでしょう。
8
Katiana
11 May 2025
·
Stayed 1 night
The onsen was a good experience and I enjoyed having tattoos.
The onsen was a good experience and I enjoyed having tattoos.
6
もとお
6 Aug 2023
·
Stayed 2 nights
お風呂の湯温が高く、とても気持ちよかったです。 施設のスリッパが古く、危ないです。段差の多い館内では歩きにくかったです。
お風呂の湯温が高く、とても気持ちよかったです。 施設のスリッパが古く、危ないです。段差の多い館内では歩きにくかったです。
8
Martin Max
9 Oct 2025
·
Stayed 5 nights
Ist ein altes Haus, man darf kein Neubau erwarten, man sieht dem Haus und der Einrichtung an, das es älter ist. Jedoch finde ich, ist es ein Haus mit Charakter. Definitiv hervorzuheben ist der Hauseigene Onsen, der ist toll! Frühstück haben wir nicht genutzt. Zu beachten ist das die Facilities (Toilette, Waschbecken) shared sind und das es keine separaten Duschen gibt. Diese befinden sich traditionell nur im Onsen. Uns hat es dennoch gefallen. Die Zeit war gut um mal richtig zu entschleunigen.
Ist ein altes Haus, man darf kein Neubau erwarten, man sieht dem Haus und der Einrichtung an, das es älter ist. Jedoch finde ich, ist es ein Haus mit Charakter. Definitiv hervorzuheben ist der Hauseigene Onsen, der ist toll! Frühstück haben wir nicht genutzt. Zu beachten ist das die Facilities (Toilette, Waschbecken) shared sind und das es keine separaten Duschen gibt. Diese befinden sich traditionell nur im Onsen. Uns hat es dennoch gefallen. Die Zeit war gut um mal richtig zu entschleunigen.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many note very clean rooms and well-kept grounds, while recurring comments mention smoke or musty odors in corridors and aging shared areas; a few reported mold or insects.
Related guest reviews
8
和宏
27 Feb 2026
·
Stayed 2 nights
客室は極めて清潔でスタッフの対応も非常に親切で文句なしでした。 温泉も素晴らしい景色の中で満足ですが、時によって浴室の温度が高くなりすぎてのぼせ気味になることがあったのが残念でした。
客室は極めて清潔でスタッフの対応も非常に親切で文句なしでした。 温泉も素晴らしい景色の中で満足ですが、時によって浴室の温度が高くなりすぎてのぼせ気味になることがあったのが残念でした。
4
Jarrad
13 Jul 2025
·
Stayed 2 nights
This property was in a nice area, quiet, walkable to eating establishments, albeit via a road with no sidewalk, public transport is relatively close and the POLA Art museum was a standout. However, the property itself is in need of some care. We, a western family of 5, chose the Japanese traditional room - we were prepared for shared facilities, sleeping on futons, had no problems with the public bath, etc - but the room has some deeply entrenched mould that made it unpleasant just to be in. We are not sure if that section of the property is older and do understand that it is on top of an onsen, so the whole region is quite moist, but, wow. Additionally the shared amenities were not exactly odour free and the only basins for teeth brushing were in a public corridor almost in the reception area... Which also happens to be where the washing machine was and also right in front of our door.
This property was in a nice area, quiet, walkable to eating establishments, albeit via a road with no sidewalk, public transport is relatively close and the POLA Art museum was a standout. However, the property itself is in need of some care. We, a western family of 5, chose the Japanese traditional room - we were prepared for shared facilities, sleeping on futons, had no problems with the public bath, etc - but the room has some deeply entrenched mould that made it unpleasant just to be in. We are not sure if that section of the property is older and do understand that it is on top of an onsen, so the whole region is quite moist, but, wow. Additionally the shared amenities were not exactly odour free and the only basins for teeth brushing were in a public corridor almost in the reception area... Which also happens to be where the washing machine was and also right in front of our door.
8
Wei
25 Jul 2024
·
Stayed 2 nights
Traditional Japanese tatami, great hot spring. Quiet location for relaxing. A bit outdated facilities especially the smell in the room is little bit unbearable. Also there is no ensuite washroom, you have to use the public washroom
Traditional Japanese tatami, great hot spring. Quiet location for relaxing. A bit outdated facilities especially the smell in the room is little bit unbearable. Also there is no ensuite washroom, you have to use the public washroom
10
Darcy
30 Oct 2025
·
Stayed 1 night
I went to 5 different onsens on my trip to Japan and this one had the most authentic, spring fed one onsen. The view out the window to the bamboo was stunning and the grounds were well kept and beautiful.
I went to 5 different onsens on my trip to Japan and this one had the most authentic, spring fed one onsen. The view out the window to the bamboo was stunning and the grounds were well kept and beautiful.
6
Lan
8 Oct 2025
·
Stayed 1 night
If we have to share the toilet and bathroom, the property can at least do some renovation, it felt like a bathroom of 30 years old with all the rush . There was a strong smell of smoke in the hallway. I will not come back.
If we have to share the toilet and bathroom, the property can at least do some renovation, it felt like a bathroom of 30 years old with all the rush . There was a strong smell of smoke in the hallway. I will not come back.
10
shlomo
11 Jun 2024
·
Stayed 1 night
Nice, clean, onsan hotel
Nice, clean, onsan hotel
8
Veronica
28 Jun 2025
·
Stayed 1 night
Precioso hotel. Podrían cuidar un poco más el olor a cigarro en los pasillos y el baño.
Precioso hotel. Podrían cuidar un poco más el olor a cigarro en los pasillos y el baño.
2
Syun
4 Jan 2025
·
Stayed 1 night
夜と朝のご飯も特に美味しくなく、量がとても少なかった。 そのくせして持ち込みNGはとても酷でした。 トイレと洗面台は外で、部屋には虫の死体が転がっている始末。清掃はしているのか？ 返金を希望したいくらいです。 お風呂も狭いし、壁が薄くて隣の人の会話が聞こえる。 これでこの金額？と家族は愕然。
夜と朝のご飯も特に美味しくなく、量がとても少なかった。 そのくせして持ち込みNGはとても酷でした。 トイレと洗面台は外で、部屋には虫の死体が転がっている始末。清掃はしているのか？ 返金を希望したいくらいです。 お風呂も狭いし、壁が薄くて隣の人の会話が聞こえる。 これでこの金額？と家族は愕然。
10
Christina
25 Apr 2025
·
Stayed 1 night
It was an amazing stay! We were very comfortable in the room and my favorite part was the onsen. It was incredible relaxing after a full day exploring Japan. The staff were respectful and kind and the place was clean. It was a brief stay but I wish I was there longer. Definitely saving this hotel to book again if I'm ever in the area.
It was an amazing stay! We were very comfortable in the room and my favorite part was the onsen. It was incredible relaxing after a full day exploring Japan. The staff were respectful and kind and the place was clean. It was a brief stay but I wish I was there longer. Definitely saving this hotel to book again if I'm ever in the area.
2
Kim
13 May 2025
·
Stayed 2 nights
Property very old musty smelling No hot water no showers No access to free coffee etc
Property very old musty smelling No hot water no showers No access to free coffee etc
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AI-generated summary based on recent guest reviews
Rooms
Traditional tatami-style rooms with futons and some lovely views; many found them comfortable and cozy, though a few noted small sizes for groups, thin walls, or noisy older AC.
Related guest reviews
8
Véronique
25 Jul 2024
·
Stayed 2 nights
The breakfeast was excellent. Our room was a bit small for three persons.
The breakfeast was excellent. Our room was a bit small for three persons.
10
Christine
31 Jul 2024
·
Stayed 3 nights
This is a traditional onsen hotel with tatami floor & futon bed - I found this very comfortabke however my husband found it not as much so due to a sore back. The hotel is set in a beautiful wooded area with amazing birds & cicada sounds around you. If you haven't had one before, the ofuro (Japanese bath) experience is worth it. The hot water is from the thermal area. Be aware that the bath is not in your room, but this is all part of the experience. Ofuro etiquette means it is not an uncomfortable experience. Remember to take you towel with you - do not take someone elses if you forget yours! The short walk from the bus stop is quite steep but manageable. It's downhill when you leave. If you require meals make sure you ket them know when you book. We didn't so missed out. Highly recommend if a tradional Japanese hotel experience is what you're after
This is a traditional onsen hotel with tatami floor & futon bed - I found this very comfortabke however my husband found it not as much so due to a sore back. The hotel is set in a beautiful wooded area with amazing birds & cicada sounds around you. If you haven't had one before, the ofuro (Japanese bath) experience is worth it. The hot water is from the thermal area. Be aware that the bath is not in your room, but this is all part of the experience. Ofuro etiquette means it is not an uncomfortable experience. Remember to take you towel with you - do not take someone elses if you forget yours! The short walk from the bus stop is quite steep but manageable. It's downhill when you leave. If you require meals make sure you ket them know when you book. We didn't so missed out. Highly recommend if a tradional Japanese hotel experience is what you're after
6
Nicolas
28 Jan 2025
·
Stayed 1 night
Lovely property and friendly staff but the overall building needs some renovation - especially the onsen part and water area (toilets, sinks and comon bathroom area. Not hot water in the sink...!). Dinner and breakfast were typical Japanese Ryokan style meals. Decent assortment in the set menu. Not sure if you can ask for different menu. But it was good. Reception staff was helpful and allowed us to checking early which we really appreciate. They speak english too so perfect for travelers. Room size was big enough and very traditional. Traveler will appreciate the style. Still with a bit of renovation here and there I would have given 4 or maybe 5 stars. But it seems that this place stayed in the 90's.
Lovely property and friendly staff but the overall building needs some renovation - especially the onsen part and water area (toilets, sinks and comon bathroom area. Not hot water in the sink...!). Dinner and breakfast were typical Japanese Ryokan style meals. Decent assortment in the set menu. Not sure if you can ask for different menu. But it was good. Reception staff was helpful and allowed us to checking early which we really appreciate. They speak english too so perfect for travelers. Room size was big enough and very traditional. Traveler will appreciate the style. Still with a bit of renovation here and there I would have given 4 or maybe 5 stars. But it seems that this place stayed in the 90's.
8
Monique
25 May 2023
·
Stayed 2 nights
View from our room was beautiful. Very peaceful setting.
View from our room was beautiful. Very peaceful setting.
10
Karen
15 Jan 2025
·
This was my first time staying at a ryokan and it was a great experience! The onsen was nice and the futons were very comfortable. The only thing that made me uncomfortable was that my friends and I seemed to be the only foreigners staying at the time, so we got a lot of curious looks. But the employee who checked us in spoke English, so I'm sure they do get foreign guests rather frequently. Overall, it was a relaxing stay.
This was my first time staying at a ryokan and it was a great experience! The onsen was nice and the futons were very comfortable. The only thing that made me uncomfortable was that my friends and I seemed to be the only foreigners staying at the time, so we got a lot of curious looks. But the employee who checked us in spoke English, so I'm sure they do get foreign guests rather frequently. Overall, it was a relaxing stay.
10
Jinny
13 Dec 2024
·
Stayed 1 night
This beautiful property is on hillside, quiet yet close to bus station. This inn is clean and well kept. The view of Mountain our in room and the green bamboo forest in spa are just fantastic. The dinner and breakfast are delicious and with wonderful variety. Staffs are attentive and helpful. I highly recommend two nights stay here.
This beautiful property is on hillside, quiet yet close to bus station. This inn is clean and well kept. The view of Mountain our in room and the green bamboo forest in spa are just fantastic. The dinner and breakfast are delicious and with wonderful variety. Staffs are attentive and helpful. I highly recommend two nights stay here.
8
Shawn
20 Nov 2024
·
Stayed 1 night
This hotel was very old and could only accomodate 3 people at a time in each gendered onsen. These were enclosed spaces and not open air, but were beautiful. The room itself was comfortable, we chose Japanese style and it was a fun experience. The breakfast was filling and worth doing if you don't mind working to pick apart your fish.
This hotel was very old and could only accomodate 3 people at a time in each gendered onsen. These were enclosed spaces and not open air, but were beautiful. The room itself was comfortable, we chose Japanese style and it was a fun experience. The breakfast was filling and worth doing if you don't mind working to pick apart your fish.
8
Jordan
16 Jul 2025
·
Stayed 1 night
The property is tucked away in a quiet, and peaceful area. We love the design of the ryokan and the room was one of the most comfortable we experienced although my wife did wake me up in the middle of the night because there were two GIANT but harmless spiders that appeared. The onsen was very enjoyable but also was very hot, the hottest we have experienced. If you're getting to this place by public transportation, I will warn that you will have to walk a little while along the side of a winding highway. I definitely recommend having your luggage sent to this location. The service was good but not the most welcoming. It was a great value and we would definitely go back.
The property is tucked away in a quiet, and peaceful area. We love the design of the ryokan and the room was one of the most comfortable we experienced although my wife did wake me up in the middle of the night because there were two GIANT but harmless spiders that appeared. The onsen was very enjoyable but also was very hot, the hottest we have experienced. If you're getting to this place by public transportation, I will warn that you will have to walk a little while along the side of a winding highway. I definitely recommend having your luggage sent to this location. The service was good but not the most welcoming. It was a great value and we would definitely go back.
8
hiroshi
21 Jul 2025
·
Stayed 1 night
7月の暑い日でしたのでエアコンが入っていましたが古いのか？音がすごかった。 駐車場が坂でしたので出来ましたら車の歯止が有れば安心！ お風呂は最高でした♪ありがとうございました。
7月の暑い日でしたのでエアコンが入っていましたが古いのか？音がすごかった。 駐車場が坂でしたので出来ましたら車の歯止が有れば安心！ お風呂は最高でした♪ありがとうございました。
10
Brandon
26 Oct 2023
·
Stayed 1 night
Very cozy and small. Nobody in the onsen when I used it. The tatami room is lovely and the bedding was very warm even in the cold weather
Very cozy and small. Nobody in the onsen when I used it. The tatami room is lovely and the bedding was very warm even in the cold weather
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AI-generated summary based on recent guest reviews
Service
Staff are generally friendly, kind, and helpful, with some going above and beyond (e.g., rides and early check-in), and English support available. A few isolated complaints mention less welcoming or unprofessional moments.
Related guest reviews
6
Nicolas
28 Jan 2025
·
Stayed 1 night
Lovely property and friendly staff but the overall building needs some renovation - especially the onsen part and water area (toilets, sinks and comon bathroom area. Not hot water in the sink...!). Dinner and breakfast were typical Japanese Ryokan style meals. Decent assortment in the set menu. Not sure if you can ask for different menu. But it was good. Reception staff was helpful and allowed us to checking early which we really appreciate. They speak english too so perfect for travelers. Room size was big enough and very traditional. Traveler will appreciate the style. Still with a bit of renovation here and there I would have given 4 or maybe 5 stars. But it seems that this place stayed in the 90's.
Lovely property and friendly staff but the overall building needs some renovation - especially the onsen part and water area (toilets, sinks and comon bathroom area. Not hot water in the sink...!). Dinner and breakfast were typical Japanese Ryokan style meals. Decent assortment in the set menu. Not sure if you can ask for different menu. But it was good. Reception staff was helpful and allowed us to checking early which we really appreciate. They speak english too so perfect for travelers. Room size was big enough and very traditional. Traveler will appreciate the style. Still with a bit of renovation here and there I would have given 4 or maybe 5 stars. But it seems that this place stayed in the 90's.
2
ひかり
10 Sept 2024
·
Stayed 1 night
チェックインの時間を少しすぎてからの到着。前日に遅くなると電話をした際、素泊まりプランのため何時でも大丈夫と言われました。当日は受付対応時間内の９時半頃に到着し、受付のベルを鳴らしたところ全く反応がなし。30分近く経ち、施設に電話をかけたところ今から行きますと言われました。ようやく来たスタッフによりチェックインをすませ、部屋と施設案内が始まりましたが案内の途中スタッフが少し酔っているとボソッと呟いており不愉快でした。確かに駆けつけてきた際もシャツのボタンが半分も閉まっておらず様子がおかしいとは感じましたが、酒盛りをしており受付の呼び出しベルに反応できなかったのだと思うと、安全面など多くの不安を感じます。酔っているのが原因なのか、男湯と女湯が勝手に入れ替わっていると言い出し、男湯にまだ海外の方がいらっしゃるにも関わらず｢チェンジ！｣とだけ言い、札の交換をしている姿からは恐怖すら覚えました。 もちろん、チェックイン対応時間外に到着した我々にも落ち度があります。しかし、スタッフが酒盛りをしており、酔っ払っているという点においてむしろ評価をつけたくないレベルです。
チェックインの時間を少しすぎてからの到着。前日に遅くなると電話をした際、素泊まりプランのため何時でも大丈夫と言われました。当日は受付対応時間内の９時半頃に到着し、受付のベルを鳴らしたところ全く反応がなし。30分近く経ち、施設に電話をかけたところ今から行きますと言われました。ようやく来たスタッフによりチェックインをすませ、部屋と施設案内が始まりましたが案内の途中スタッフが少し酔っているとボソッと呟いており不愉快でした。確かに駆けつけてきた際もシャツのボタンが半分も閉まっておらず様子がおかしいとは感じましたが、酒盛りをしており受付の呼び出しベルに反応できなかったのだと思うと、安全面など多くの不安を感じます。酔っているのが原因なのか、男湯と女湯が勝手に入れ替わっていると言い出し、男湯にまだ海外の方がいらっしゃるにも関わらず｢チェンジ！｣とだけ言い、札の交換をしている姿からは恐怖すら覚えました。 もちろん、チェックイン対応時間外に到着した我々にも落ち度があります。しかし、スタッフが酒盛りをしており、酔っ払っているという点においてむしろ評価をつけたくないレベルです。
10
Aaron
5 Mar 2025
·
Stayed 1 night
Look… be prepared. No Uber or Uber eats. No restaurant meals at the hotel if you didn’t book a day in advance, this includes breakfast. BUT the owner drove us to a restaurant, and to the bus stop (we took WAY too many bags - should have kept our luggage in a locker and taken an overnight bag). We ended up having a great time, loved it!
Look… be prepared. No Uber or Uber eats. No restaurant meals at the hotel if you didn’t book a day in advance, this includes breakfast. BUT the owner drove us to a restaurant, and to the bus stop (we took WAY too many bags - should have kept our luggage in a locker and taken an overnight bag). We ended up having a great time, loved it!
10
Jinny
13 Dec 2024
·
Stayed 1 night
This beautiful property is on hillside, quiet yet close to bus station. This inn is clean and well kept. The view of Mountain our in room and the green bamboo forest in spa are just fantastic. The dinner and breakfast are delicious and with wonderful variety. Staffs are attentive and helpful. I highly recommend two nights stay here.
This beautiful property is on hillside, quiet yet close to bus station. This inn is clean and well kept. The view of Mountain our in room and the green bamboo forest in spa are just fantastic. The dinner and breakfast are delicious and with wonderful variety. Staffs are attentive and helpful. I highly recommend two nights stay here.
8
Jordan
16 Jul 2025
·
Stayed 1 night
The property is tucked away in a quiet, and peaceful area. We love the design of the ryokan and the room was one of the most comfortable we experienced although my wife did wake me up in the middle of the night because there were two GIANT but harmless spiders that appeared. The onsen was very enjoyable but also was very hot, the hottest we have experienced. If you're getting to this place by public transportation, I will warn that you will have to walk a little while along the side of a winding highway. I definitely recommend having your luggage sent to this location. The service was good but not the most welcoming. It was a great value and we would definitely go back.
The property is tucked away in a quiet, and peaceful area. We love the design of the ryokan and the room was one of the most comfortable we experienced although my wife did wake me up in the middle of the night because there were two GIANT but harmless spiders that appeared. The onsen was very enjoyable but also was very hot, the hottest we have experienced. If you're getting to this place by public transportation, I will warn that you will have to walk a little while along the side of a winding highway. I definitely recommend having your luggage sent to this location. The service was good but not the most welcoming. It was a great value and we would definitely go back.
10
マリ
17 Jul 2025
·
Stayed 1 night
スタッフの方もとても素敵でナイスホスピタリティでした。 なんと言っても温泉の泉質が最高すぎます。 身体が芯からスーッと休まりました。 またリピートします❤️
スタッフの方もとても素敵でナイスホスピタリティでした。 なんと言っても温泉の泉質が最高すぎます。 身体が芯からスーッと休まりました。 またリピートします❤️
10
Thomas
12 Jul 2024
·
Stayed 2 nights
This place is out of the way, tucked in somee beautiful hills. Be prepared for a walk if you don't take a taxi or have a car. It's worth it. I had no problems communicating with the staff, and they were super helpful. I messed up my bookings and they were able to get me in a day earlier.
This place is out of the way, tucked in somee beautiful hills. Be prepared for a walk if you don't take a taxi or have a car. It's worth it. I had no problems communicating with the staff, and they were super helpful. I messed up my bookings and they were able to get me in a day earlier.
8
KEISHI
5 Nov 2024
·
Stayed 1 night
The staff is soooo kind, good enviroment to stay with your family :)
The staff is soooo kind, good enviroment to stay with your family :)
10
Hope
1 Jun 2024
·
Stayed 1 night
Lovely Onsen, definitely recommend. Staff was friendly, bus stopped down the street from the onsen with a walk uphill on the street to hotel.
Lovely Onsen, definitely recommend. Staff was friendly, bus stopped down the street from the onsen with a walk uphill on the street to hotel.
10
Nilesh
1 Jun 2025
·
Stayed 1 night
Wonderful experience and warm hospitality
Wonderful experience and warm hospitality
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AI-generated summary based on recent guest reviews
Location
Quiet, forested hillside setting away from crowds, with a bus stop nearby but an uphill walk; access can be challenging with luggage or by public transit. Dining and shops are limited nearby, though some attractions are within reach.
Related guest reviews
10
Pauline Amanda
1 Nov 2023
·
Stayed 2 nights
Property and location were beautiful and the Onsen felt private. One small warning, the property is up a very steep hill so if you're relaying on public transit the location is a bit difficult to get to. But well worth it.
Property and location were beautiful and the Onsen felt private. One small warning, the property is up a very steep hill so if you're relaying on public transit the location is a bit difficult to get to. But well worth it.
10
AYANO
1 Nov 2025
·
Stayed 1 night
ひっそりと佇む旅館なので、静かでリラックスしたいときには最高。お風呂は2回は入ってと教えていただき、その通りにさせていただきました。夜と朝で、男女の浴場が入れ替えに。朝、8時頃はいったら、竹林に囲まれた静かなお風呂。木々の間から太陽がさして、美すぎるのが印象的。お湯も入りやすく、温泉好きには特にオススメ。
ひっそりと佇む旅館なので、静かでリラックスしたいときには最高。お風呂は2回は入ってと教えていただき、その通りにさせていただきました。夜と朝で、男女の浴場が入れ替えに。朝、8時頃はいったら、竹林に囲まれた静かなお風呂。木々の間から太陽がさして、美すぎるのが印象的。お湯も入りやすく、温泉好きには特にオススメ。
10
Christopher
16 Sept 2025
·
Stayed 1 night
Felt very intimate. However, please be weary of travel to this location through bus because it is on a hill. Otherwise, the hotel was very peaceful and lovely.
Felt very intimate. However, please be weary of travel to this location through bus because it is on a hill. Otherwise, the hotel was very peaceful and lovely.
8
Hope
11 Apr 2025
·
Stayed 2 nights
This was a beautiful property and a great part of the trip! Staff were very friendly, the onsen was amazing and it was a short walk from the bus stop.
This was a beautiful property and a great part of the trip! Staff were very friendly, the onsen was amazing and it was a short walk from the bus stop.
10
Yosuke
13 Jan 2025
·
Stayed 1 night
建物自体はかなり年季が入っていると思うが、各所で適宜補修やリフォームがされているので、私的には満足。混雑する宿泊ｴﾘｱから離れており、のんびり温泉につかってとてもゆったり過ごすことが出来た。ただし、近くのﾚｽﾄﾗﾝは1km以上離れている為、ﾎﾃﾙで夕食をお願いするなり、車を出すなり考える必要あり。冬場は日の沈みが早く、かなり冷え込むので、一旦部屋に入ると再度出かけるのが億劫だと感じた。
建物自体はかなり年季が入っていると思うが、各所で適宜補修やリフォームがされているので、私的には満足。混雑する宿泊ｴﾘｱから離れており、のんびり温泉につかってとてもゆったり過ごすことが出来た。ただし、近くのﾚｽﾄﾗﾝは1km以上離れている為、ﾎﾃﾙで夕食をお願いするなり、車を出すなり考える必要あり。冬場は日の沈みが早く、かなり冷え込むので、一旦部屋に入ると再度出かけるのが億劫だと感じた。
8
Jordan
16 Jul 2025
·
Stayed 1 night
The property is tucked away in a quiet, and peaceful area. We love the design of the ryokan and the room was one of the most comfortable we experienced although my wife did wake me up in the middle of the night because there were two GIANT but harmless spiders that appeared. The onsen was very enjoyable but also was very hot, the hottest we have experienced. If you're getting to this place by public transportation, I will warn that you will have to walk a little while along the side of a winding highway. I definitely recommend having your luggage sent to this location. The service was good but not the most welcoming. It was a great value and we would definitely go back.
The property is tucked away in a quiet, and peaceful area. We love the design of the ryokan and the room was one of the most comfortable we experienced although my wife did wake me up in the middle of the night because there were two GIANT but harmless spiders that appeared. The onsen was very enjoyable but also was very hot, the hottest we have experienced. If you're getting to this place by public transportation, I will warn that you will have to walk a little while along the side of a winding highway. I definitely recommend having your luggage sent to this location. The service was good but not the most welcoming. It was a great value and we would definitely go back.
10
Tatsuki
24 Dec 2024
·
Stayed 1 night
歩いて10分くらいでコンビニがあります
歩いて10分くらいでコンビニがあります
10
INGE PURNAWATY
20 Mar 2023
·
Stayed 1 night
Very close to tourist spots, the staff was very nice.
Very close to tourist spots, the staff was very nice.
10
Dennis
30 Aug 2023
·
Stayed 2 nights
It's a little hard to find. If you come from Gora by bus get off at the Senkyoromae stop. Look back in the direction you came and you'll see a sign for Nakamura wriiten in hiragana なかむらwith an arrow directing you around the corner and up the hill. After going what feels to be 300 metres up the hill you'll find it on the right, tucked away in the greenery. It's well worth the hike.
It's a little hard to find. If you come from Gora by bus get off at the Senkyoromae stop. Look back in the direction you came and you'll see a sign for Nakamura wriiten in hiragana なかむらwith an arrow directing you around the corner and up the hill. After going what feels to be 300 metres up the hill you'll find it on the right, tucked away in the greenery. It's well worth the hike.
8
Fan
20 Dec 2023
·
Stayed 2 nights
This is a true"little (Japanese) hut in the mountains" with great onzen experience! You just have to embrace the whole experience. If you do, this is definitely 5 stars! If not, maybe look for a more westernized hotel instead. Just one caution, this mountain resort is up on a winding mountain road around .5-1km from bus stop "sengyoro mae". If you have heavy luggage, it's worth using baggage service at Hakone Yumoto station. I hauled it up the hard way and that was a sauna experience in itself, even in winter!
This is a true"little (Japanese) hut in the mountains" with great onzen experience! You just have to embrace the whole experience. If you do, this is definitely 5 stars! If not, maybe look for a more westernized hotel instead. Just one caution, this mountain resort is up on a winding mountain road around .5-1km from bus stop "sengyoro mae". If you have heavy luggage, it's worth using baggage service at Hakone Yumoto station. I hauled it up the hard way and that was a sauna experience in itself, even in winter!
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AI-generated summary based on recent guest reviews
Dining
Meals are traditional Japanese set menus, frequently praised for taste and variety at breakfast and dinner. You typically must reserve meals in advance; a few guests were underwhelmed or noted limited availability.
Related guest reviews
10
Christine
31 Jul 2024
·
Stayed 3 nights
This is a traditional onsen hotel with tatami floor & futon bed - I found this very comfortabke however my husband found it not as much so due to a sore back. The hotel is set in a beautiful wooded area with amazing birds & cicada sounds around you. If you haven't had one before, the ofuro (Japanese bath) experience is worth it. The hot water is from the thermal area. Be aware that the bath is not in your room, but this is all part of the experience. Ofuro etiquette means it is not an uncomfortable experience. Remember to take you towel with you - do not take someone elses if you forget yours! The short walk from the bus stop is quite steep but manageable. It's downhill when you leave. If you require meals make sure you ket them know when you book. We didn't so missed out. Highly recommend if a tradional Japanese hotel experience is what you're after
This is a traditional onsen hotel with tatami floor & futon bed - I found this very comfortabke however my husband found it not as much so due to a sore back. The hotel is set in a beautiful wooded area with amazing birds & cicada sounds around you. If you haven't had one before, the ofuro (Japanese bath) experience is worth it. The hot water is from the thermal area. Be aware that the bath is not in your room, but this is all part of the experience. Ofuro etiquette means it is not an uncomfortable experience. Remember to take you towel with you - do not take someone elses if you forget yours! The short walk from the bus stop is quite steep but manageable. It's downhill when you leave. If you require meals make sure you ket them know when you book. We didn't so missed out. Highly recommend if a tradional Japanese hotel experience is what you're after
10
riwut
17 Feb 2025
·
Stayed 3 nights
Friendly staff n good food.
Friendly staff n good food.
10
Napoleon
21 Dec 2023
·
Stayed 1 night
Es un hotel tradicional, pequeño, tiene Onzen, tatamis y todo para sentirte en una experiencia única. El desayuno tradicional muy bueno !
Es un hotel tradicional, pequeño, tiene Onzen, tatamis y todo para sentirte en una experiencia única. El desayuno tradicional muy bueno !
10
Jinny
13 Dec 2024
·
Stayed 1 night
This beautiful property is on hillside, quiet yet close to bus station. This inn is clean and well kept. The view of Mountain our in room and the green bamboo forest in spa are just fantastic. The dinner and breakfast are delicious and with wonderful variety. Staffs are attentive and helpful. I highly recommend two nights stay here.
This beautiful property is on hillside, quiet yet close to bus station. This inn is clean and well kept. The view of Mountain our in room and the green bamboo forest in spa are just fantastic. The dinner and breakfast are delicious and with wonderful variety. Staffs are attentive and helpful. I highly recommend two nights stay here.
8
KENSEI
20 Aug 2023
·
Stayed 1 night
温泉は風情を感じられとてもよかったです。食事も派手さはないですが、美味しくいただきました。 設備は古いこともあり、それが素朴さでもあるので、その前提で静かさを感じる時間にするには、リーゾナブルなお宿です。
温泉は風情を感じられとてもよかったです。食事も派手さはないですが、美味しくいただきました。 設備は古いこともあり、それが素朴さでもあるので、その前提で静かさを感じる時間にするには、リーゾナブルなお宿です。
8
Shawn
20 Nov 2024
·
Stayed 1 night
This hotel was very old and could only accomodate 3 people at a time in each gendered onsen. These were enclosed spaces and not open air, but were beautiful. The room itself was comfortable, we chose Japanese style and it was a fun experience. The breakfast was filling and worth doing if you don't mind working to pick apart your fish.
This hotel was very old and could only accomodate 3 people at a time in each gendered onsen. These were enclosed spaces and not open air, but were beautiful. The room itself was comfortable, we chose Japanese style and it was a fun experience. The breakfast was filling and worth doing if you don't mind working to pick apart your fish.
10
Ilan
16 Jun 2024
·
Stayed 2 nights
Thank you for this wonderful stay. The onsen was relaxing. And the breakfast delicious. Not to mention the comfort of the bedroom. Definitely recommend.
Thank you for this wonderful stay. The onsen was relaxing. And the breakfast delicious. Not to mention the comfort of the bedroom. Definitely recommend.
2
Syun
4 Jan 2025
·
Stayed 1 night
夜と朝のご飯も特に美味しくなく、量がとても少なかった。 そのくせして持ち込みNGはとても酷でした。 トイレと洗面台は外で、部屋には虫の死体が転がっている始末。清掃はしているのか？ 返金を希望したいくらいです。 お風呂も狭いし、壁が薄くて隣の人の会話が聞こえる。 これでこの金額？と家族は愕然。
夜と朝のご飯も特に美味しくなく、量がとても少なかった。 そのくせして持ち込みNGはとても酷でした。 トイレと洗面台は外で、部屋には虫の死体が転がっている始末。清掃はしているのか？ 返金を希望したいくらいです。 お風呂も狭いし、壁が薄くて隣の人の会話が聞こえる。 これでこの金額？と家族は愕然。
10
SEULA
9 May 2023
·
Stayed 1 night
Onsen was very good. and kind service and breakfast&dinner was good~ :-) 온천물이 너무좋았어요 온천때문에 다시 가고 싶을 정도입니다. 그리고 아주 친절하시고 조식,저녁식사가 정갈하니 너무맛있게잘먹고갑니다
Onsen was very good. and kind service and breakfast&dinner was good~ :-) 온천물이 너무좋았어요 온천때문에 다시 가고 싶을 정도입니다. 그리고 아주 친절하시고 조식,저녁식사가 정갈하니 너무맛있게잘먹고갑니다
8
RICHARD PIERRE
29 Mar 2023
·
Stayed 1 night
Onsen immerso nel verde, struttura un po datata ma assolutamente " giapponese". Unica cosa che mi sento di segnalare, se decidete di cenare li dovete prenotarlo prima, perchè anche facendone richiesta in fase di Check-in non è stranamente possibile farlo
Onsen immerso nel verde, struttura un po datata ma assolutamente " giapponese". Unica cosa che mi sento di segnalare, se decidete di cenare li dovete prenotarlo prima, perchè anche facendone richiesta in fase di Check-in non è stranamente possibile farlo
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AI-generated summary based on recent guest reviews
10
Mitsuharu
17 Jul 2026
·
Stayed 1 night
I've been suffering from the right hip joint pain for many years, which I usually notice it whenever I climb stairs. In this morning, I took Onsen, and after that, I don't feel the pain at stairs. Is it just temporarily or lasting for awhile? Will see how it will be. Anyway, I do appreciate this ryokan's Onsen!
I've been suffering from the right hip joint pain for many years, which I usually notice it whenever I climb stairs. In this morning, I took Onsen, and after that, I don't feel the pain at stairs. Is it just temporarily or lasting for awhile? Will see how it will be. Anyway, I do appreciate this ryokan's Onsen!
10
Michael
13 Jul 2026
·
Stayed 1 night
This Ryokan is off the beaten path nestled in a mystical feeling forrest bathed in green light through the trees. It is charming and has a an old world simple feel. The staff was very welcoming. We enjoyed the beautiful onsen and the mattresses were very comfortable. Perfect stay.
This Ryokan is off the beaten path nestled in a mystical feeling forrest bathed in green light through the trees. It is charming and has a an old world simple feel. The staff was very welcoming. We enjoyed the beautiful onsen and the mattresses were very comfortable. Perfect stay.
8
Fabiola
12 Jun 2026
·
Stayed 1 night
we had a great time love the traditional style
we had a great time love the traditional style
10
ASHLEE
20 May 2026
·
Stayed 2 nights
This was our first time staying at an Onsen, and it was amazing. The staff were very friendly, and I must say the Breakfast was great. The Onsen was fantastic, it is certainly different than being in a “jacuzzi” or “hot tub”. As for the sleeping, surprisingly comfortable, it is no wonder Tatami Mats have been used even to this day. If you’re a curious first timer I definitely would recommend staying here. The staff going above and beyond for guests is more than enough a reason to stay here.
This was our first time staying at an Onsen, and it was amazing. The staff were very friendly, and I must say the Breakfast was great. The Onsen was fantastic, it is certainly different than being in a “jacuzzi” or “hot tub”. As for the sleeping, surprisingly comfortable, it is no wonder Tatami Mats have been used even to this day. If you’re a curious first timer I definitely would recommend staying here. The staff going above and beyond for guests is more than enough a reason to stay here.
10
Mitsuharu
15 May 2026
·
Stayed 1 night
Staff was very kind showing me around the facility. Onsen was so nice with hot water in comfortable temperature. I enjoyed a Japanese style breakfast at good atmosphere dining room. It was a old-fashioned Japanese style Onsen ryokan, which reminded me of my childhood, Showa era. Nostalgic!
Staff was very kind showing me around the facility. Onsen was so nice with hot water in comfortable temperature. I enjoyed a Japanese style breakfast at good atmosphere dining room. It was a old-fashioned Japanese style Onsen ryokan, which reminded me of my childhood, Showa era. Nostalgic!
Property policies
Check-in
Check-out
From 15:00 to 18:00
Before 10:00
FAQs about Hakone Onsen Sanso Nakamura
Is parking available at the property?
Yes, complimentary on-site parking is available for guests.
What are the check-in and check-out times?
Check-in is from 15:00 until 18:00, and check-out is at 10:00.
What is the location of the property in relation to key landmarks?
The property is located in Sengokuhara, Hakone, surrounded by mountains, with notable landmarks such as the Pola Museum of Art and Hakone Open Air Museum nearby.
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Prices for upcoming dates
October 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
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- 2026-10-21: 131.25645187910462USD
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- 2026-10-25: 178.94206059597778USD
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- 2026-10-27: 178.94206059597778USD
- 2026-10-28: 160.65715083807373USD
- 2026-10-29: 178.94206059597778USD
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- 2026-11-04: 136.60555999467468USD
- 2026-11-05: 178.94206059597778USD
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- 2026-11-08: 136.60555999467468USD
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- 2026-11-13: 194.47772321942136USD
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- 2026-11-15: 135.31807120475767USD
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- 2026-11-18: 148.2863104442749USD
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- 2026-11-23: 145.94142286782835USD
- 2026-11-24: 105.72000280038452USD
- 2026-11-25: 115.53132556352233USD
- 2026-11-26: 112.296449099411USD
- 2026-11-27: 178.94206059597778USD
- 2026-11-28: 202.52078964401244USD
- 2026-11-29: 178.94206059597778USD
- 2026-11-30: 144.36853809994506USD
- 2026-12-01: 144.36853809994506USD
- 2026-12-02: 82.59687493890381USD
- 2026-12-03: 105.72000280038452USD
- 2026-12-04: 111.6574207177887USD
- 2026-12-05: 209.87835351919554USD
- 2026-12-06: 105.72000280038452USD
- 2026-12-07: 111.60004827191162USD
- 2026-12-08: 105.89982867617798USD
- 2026-12-09: 111.34587230223083USD
- 2026-12-10: 111.6574207177887USD
- 2026-12-11: 111.33244452607727USD
- 2026-12-12: 140.22705523208617USD
- 2026-12-13: 112.16647577186583USD
- 2026-12-14: 111.6574207177887USD
- 2026-12-15: NO DATA
- 2026-12-16: NO DATA
Popular amenities
Parking
Non-smoking rooms
Banquet facilities
Safe-deposit box
Garden
Golf course (nearby)
Services
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Activities
Garden
Golf course (nearby)
General
Non-smoking rooms
Massage
Vending machines
Family room
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi