Is parking available at the property?

Nearby parking is available for EUR 15 per day, located approximately 820 feet away. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately EUR 18 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:30 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

How is the property located in relation to key landmarks?

The hotel is centrally located in Luxembourg City, just 0.3 km from the Grand Theatre of Luxembourg and 0.6 km from Boulevard Royal. Other nearby attractions include Luxembourg City Art Gallery (0.8 km) and Villa Vauban (0.9 km).

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 25 per night, and advance request or confirmation may be required. Information regarding cribs is not provided.

Best Western Plus Grand Hotel Victor Hugo - Luxembourg

Average nightly price at Best Western Plus Grand Hotel Victor Hugo by month, last 12 months (USD)
Month	Average price
January	US$143
February	US$157
March	US$175
April	US$174
May	US$183
June	US$200
July	US$170
September	US$175
October	US$175
November	US$173
December	US$177

What guests think

At Best Western Plus Grand Hotel Victor Hugo, reviewers highlight a convenient location by the Théâtre tram stop and an easy walk to the centre, consistently friendly staff, and generally clean rooms with good showers and satisfying breakfasts.

Several guests mention an annex building across the street, where rooms can feel small or dated. Multiple reviews report overly warm rooms, aging air conditioning or ventilation noise, and occasional street or hallway noise. Overall, expect a convenient base with friendly service and variable room quality, especially in the annex.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: the gym is small and the sauna has issues keeping warm. Parking is via nearby public garages a short walk away (often paid), some rooms are in an annex across the street, and the single elevator can be slow.

Related guest reviews

10

Michael

5 May 2025

·

Stayed 1 night

Good stay in Luxembourg, just 1-2 mins walk from Theatre Station, but even easy to walk to the city centre… really enjoyable The hotel has an annex across the street, you will see “annex” sign; has elevators Breakfast was good and it’ll fill you up Otherwise, all in all great!

4

James

12 Jul 2024

·

Stayed 3 nights

We stayed in this hotel last December and had a fantastic experience and wonderful room. This time, for some odd reason, we stayed in the annex. The room was not good, broken furnitures, bouncing chairs, missing curtain, bathroom fixtures broken, lack of shelf space. And to top, the room safety box broke with our passports inside and we had to wait more than 30 minutes to have someone over to open. Ups and the rate a was double from winter time. Go figure!

8

simone

3 Aug 2025

·

Stayed 2 nights

Buona struttura, da migliorare la palestra con pochi manubri e pesi Colazione nella media ma per 18 euro un po costosa

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8

Elizabeth

24 Nov 2023

·

Stayed 5 nights

Great accessibility by public transport and foot. Close to a nice park to get outside for some fresh air. In the annex, hallways can be noisy and echoing and there is no view and limited light from the room I had, but it was functional for what I needed. (And they made an effort to make it more appealing with a mural… fun touch!) Appreciated having a kettle and very small fridge. Gym is small and basic, but again, had what I really needed. Everything was clean and housekeeping was very good. For the price, I was satisfied!

8

Andre

17 Apr 2024

·

Stayed 2 nights

Parkplätze sind nur kostenpflichtig und mindestens 200 Meter vom Hotel zu haben.

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4

Andrew

17 Oct 2023

·

Stayed 1 night

Booked as it seemed a reasonable price for a 4 star hotel, and while not in the centre, only a ten minute walk away. The reality is after checking in, I had to cross the busy road to the "annexe" building... I guess this was once a different hotel that Best Western have purchased. The room was very old fashioned - think 70's style wood furniture. I was not impressed to find a clump of the previous occupants hair on the floor (tiled, so easy to clean). The bed was tiny (single), the aircon unit gurgled all night, and the building was noisy with other people on the stairwell coming in after what was obviously a great night for them... so much so that I had to ask them to be quiet. Breakfast was very average, with the cleaner literally cleaning around people with some disgusting looking rag stinking of industrial disinfectant. Honestly it's hard to see where the 4 stars have come from - maybe 25 years ago they qualified. However, the standard is poor and felt more like a good effort in an economically deprived country than a 4 star in an economic centre of Europe. Cheap for a reason - best avoided.

4

Alexander

25 Jul 2024

·

Stayed 1 night

The Sauna was cold (60 Degrees) The hotel is beyond its good days. Shower is not closing well, things are falling apart…

10

Luc

10 Dec 2022

·

Stayed 1 night

Easy access by tram from central station, or by bus (16) from airport. Lots of food venues to pick from (Japanese, French, Italian, etc). It is a small hotel so less chances to get noisy. I had a room with view on the streets so you can hear the traffic and the people from the street. I am staying again at that hotel in a week and will request a room not giving on the street and will see if it makes a difference. Breakfast is great with a wide variety of choices. The breakfast area is refresh constantly with new items and cleaned on a regular basis. The size of the rooms are typical for a European hotel. Only one elevator which, during check in/out can get really busy especially when you're on the top floor. Front desk is slow both for check in and check out so give yourself plenty time when checking out, especially if you have a taxi or a train/flight to catch.

10

Oksana

27 Sept 2024

·

Stayed 2 nights

Quiet location. Room is clean. Bed is good. Good access to the free tram at Theater station. Public parking a 5 minute walk away. Make sure you keep your parking stub or you cannot get back in. I recommend this hotel.

8

Debbie

23 Apr 2025

·

Stayed 4 nights

Disappointed to be placed in annex across the street from the hotel instead of receiving an upgrade. Room was very small and a bit older but still comfortable.

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Cleanliness

Rooms and common areas are widely described as clean, with housekeeping praised. A few guests reported odors, missed spots, or worn and broken fixtures, more often in annex rooms.

Related guest reviews

4

James

12 Jul 2024

·

Stayed 3 nights

We stayed in this hotel last December and had a fantastic experience and wonderful room. This time, for some odd reason, we stayed in the annex. The room was not good, broken furnitures, bouncing chairs, missing curtain, bathroom fixtures broken, lack of shelf space. And to top, the room safety box broke with our passports inside and we had to wait more than 30 minutes to have someone over to open. Ups and the rate a was double from winter time. Go figure!

10

Rosemary

12 Aug 2025

·

Stayed 2 nights

Large rooms, clean, very close to city sights and lots of restaurants. All in walking distance from hotel.

4

Andrew

17 Oct 2023

·

Stayed 1 night

Booked as it seemed a reasonable price for a 4 star hotel, and while not in the centre, only a ten minute walk away. The reality is after checking in, I had to cross the busy road to the "annexe" building... I guess this was once a different hotel that Best Western have purchased. The room was very old fashioned - think 70's style wood furniture. I was not impressed to find a clump of the previous occupants hair on the floor (tiled, so easy to clean). The bed was tiny (single), the aircon unit gurgled all night, and the building was noisy with other people on the stairwell coming in after what was obviously a great night for them... so much so that I had to ask them to be quiet. Breakfast was very average, with the cleaner literally cleaning around people with some disgusting looking rag stinking of industrial disinfectant. Honestly it's hard to see where the 4 stars have come from - maybe 25 years ago they qualified. However, the standard is poor and felt more like a good effort in an economically deprived country than a 4 star in an economic centre of Europe. Cheap for a reason - best avoided.

10

Cameron

4 Jul 2025

·

Stayed 3 nights

Had a lovely time here. It’s easy to access the city centre from the hotel and is clean and good value for money. I’d recommend this to anybody looking for somewhere clean and close to the centre.

4

Alexander

25 Jul 2024

·

Stayed 1 night

The Sauna was cold (60 Degrees) The hotel is beyond its good days. Shower is not closing well, things are falling apart…

10

Pablo

28 Oct 2025

·

Stayed 1 night

Clean, centric, convenient and great breakfast!

8

ANDREW

28 Sept 2024

·

Stayed 2 nights

Check in was excellent, very friendly and professional, other reception staff were so good, didnt appear interested in their work or their guest's. TV nor the room safe worked but both were remedied .Good and comfortable stay in a pleasant hotel with good transport links to the city centre.

2

Young Seog

25 Oct 2022

·

Stayed 2 nights

방에서 냄새가 너무 지독했어요 같은 층 방중에서 변기가 새는 방이 있는데 그 층의 방을 배정했네요

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8

Imelda

9 Nov 2025

·

Stayed 2 nights

Clean room, friendly staff, and convenient to public transport!

10

Declan

18 Nov 2024

·

Stayed 2 nights

The room was very spacious and clean. The bathroom was large with a great shower. Room was quiet and the temperature was perfect.

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Rooms

Room experiences vary: some are spacious, quiet, and comfortable with strong showers, while others feel small or dated (especially in the annex), and some street or hallway noise occurs. Several mention hard to control heating or air conditioning, limited outlets or no USB ports, and occasional bed configuration issues.

Related guest reviews

6

Martien

27 Oct 2025

·

Stayed 1 night

Unfortunately, the heating controls in the room didn’t work. Despite putting it at 20°C, temperature rose to 27°C.

6

Dorthe

2 Aug 2025

·

Stayed 1 night

Fin beliggende, men en del støj fra gaden og meget larmende aircon

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10

Amy

24 Apr 2025

·

Room was spacious, shower had good pressure

8

Elizabeth

24 Nov 2023

·

Stayed 5 nights

Great accessibility by public transport and foot. Close to a nice park to get outside for some fresh air. In the annex, hallways can be noisy and echoing and there is no view and limited light from the room I had, but it was functional for what I needed. (And they made an effort to make it more appealing with a mural… fun touch!) Appreciated having a kettle and very small fridge. Gym is small and basic, but again, had what I really needed. Everything was clean and housekeeping was very good. For the price, I was satisfied!

10

Rosemary

12 Aug 2025

·

Stayed 2 nights

Large rooms, clean, very close to city sights and lots of restaurants. All in walking distance from hotel.

6

Enrique

17 Dec 2024

·

Stayed 2 nights

One major setback: the electric outlets in the rooms are only for two-pronged, European style plugs. There are no USB ports available anywhere and the reception has no converters for USA plugs.

6

Ekapong

26 Feb 2025

·

Stayed 3 nights

Et helt greit kjedehotell i byen. Det var en del støy fra bakgården gjennom natten, og sengen var ikke den mest komfortable. Likevel var rommet rent og ryddig. Den største fordelen er den korte avstanden til sentrum. A decent chain hotel in the city. There was quite a bit of noise from the backyard throughout the night, and the bed wasn’t the most comfortable. However, the room was clean and tidy. The biggest advantage is its short distance to the city center.

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10

Declan

18 Nov 2024

·

Stayed 2 nights

The room was very spacious and clean. The bathroom was large with a great shower. Room was quiet and the temperature was perfect.

6

José Manuel

19 Jun 2025

·

Stayed 1 night

Habitación muy, muy pequeña, para usar el portátil en la mesita de la habitación, hay que apartar lo que hay, y a penas tienes espacio, olvídate de usar un ratón. La cama muy cómoda y la habitación en general silenciosa. El extractor del cuarto de baño hace algo de ruido. El papel higiénico es del que se raja al usarlo.

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6

Elisabeth

13 Oct 2025

·

Stayed 3 nights

Gute Lage und freundliches Personal, auch sauber. Allerdings veraltete Einrichtung mit dem Charme eine Pflegeheims. Veraltetes Heizungssystem, welches die Zimmer zu warm hält, selbst bei offenem Fenster, wobei man dann das Brummen einer lauten Lüftungsanlage im Hof hört. Die andere Seite geht zur Straße und ist auch laut.

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Service

Service is consistently friendly and helpful, with staff often going the extra mile and resolving issues promptly. A few note slow check in or out or less attentive reception at times.

Related guest reviews

10

Jessica

27 Nov 2024

·

Stayed 2 nights

Så fantastik personal, service och management. Bästa tänkbara service! Jag kommer tillbaka. Vänligen/Jessica

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10

Hoi Wah Janice

22 Sept 2024

·

Stayed 13 nights

The front desk staff were so friendly and helpful. My daughter is an exchange student and there are so many administration stuff to finish. The staff helped us a lot. I am so grateful to stay here. I will definitely come back if I visit again Luxembourg in the future.

10

Richard

26 Nov 2025

·

Stayed 1 night

Great location and staff were super friendly.

10

Declan

11 Apr 2024

·

Stayed 3 nights

Travelled for business, had an issue with the first room, changed with no problem. Very helpful and friendly staff.

8

ANDREW

28 Sept 2024

·

Stayed 2 nights

Check in was excellent, very friendly and professional, other reception staff were so good, didnt appear interested in their work or their guest's. TV nor the room safe worked but both were remedied .Good and comfortable stay in a pleasant hotel with good transport links to the city centre.

10

Elizabeth

8 Dec 2022

·

Stayed 1 night

My one-night stay at Best Western Plus Grand Hotel was excellent. Customer service was outstanding-I had an issue with turning on the heat and the front desk lady crossed the street and came to my room to turn it on. The room had everything I needed including a hot water kettle to make coffee or tea. Everything was quite clean especially the bathroom-loved their shower. It is quite easy to get from the central train station to the hotel-take the Tram1 and it will leave you across the street from the hotel. Taxis are quite expensive as I learned the hard way-25 euros for a ride from the train station to the hotel, which was about 1.4 miles or about 5 stops on the tram.

10

Stephen

8 Apr 2025

·

Stayed 1 night

Reception man went out of his way to make sure we were satisfied.

10

Luc

10 Dec 2022

·

Stayed 1 night

Easy access by tram from central station, or by bus (16) from airport. Lots of food venues to pick from (Japanese, French, Italian, etc). It is a small hotel so less chances to get noisy. I had a room with view on the streets so you can hear the traffic and the people from the street. I am staying again at that hotel in a week and will request a room not giving on the street and will see if it makes a difference. Breakfast is great with a wide variety of choices. The breakfast area is refresh constantly with new items and cleaned on a regular basis. The size of the rooms are typical for a European hotel. Only one elevator which, during check in/out can get really busy especially when you're on the top floor. Front desk is slow both for check in and check out so give yourself plenty time when checking out, especially if you have a taxi or a train/flight to catch.

10

Fredrick

20 Jul 2025

·

Stayed 2 nights

Great location and the staff was very friendly and helpful!

10

Rebecca

17 Jul 2025

·

Stayed 2 nights

The hotel staff as extremely helpful. The room was beautiful and well cared for by the staff. The location was perfect too.

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Location

Highly convenient by the Théâtre tram stop and bus lines, with a 10–15 minute walk to the city centre. A practical base for getting around by public transport.

Related guest reviews

10

Michael

5 May 2025

·

Stayed 1 night

Good stay in Luxembourg, just 1-2 mins walk from Theatre Station, but even easy to walk to the city centre… really enjoyable The hotel has an annex across the street, you will see “annex” sign; has elevators Breakfast was good and it’ll fill you up Otherwise, all in all great!

8

robert

13 Aug 2025

·

Stayed 1 night

Hoyel close to bus stop from the station and fairly near to city centre 15 mins walk

10

Meriem

7 Sept 2025

·

Stayed 1 night

The location is amazing if you want to walk. The tram station is at the door to take you around the city. Also the hotel connects the old and new city.

8

Richard

9 Jun 2023

·

Stayed 3 nights

It was an excellent stay at the hotel. The hotel staff are very friendly and provided excellent service. The hotel is clean and bedroom clean - cleaners do a great job. It’s only 10 minute walk to the main centre with the shops and restaurants- not far at all. My only complaint is the noise from the street. Without shutting your window you will get an early wake up call but the air con in the room is great. The area is also really nice with the university close by and beautiful gardens.

8

Clive

5 Jan 2025

·

Stayed 3 nights

Great location to explore the city from. Tram and bus stop 1min walk, or 10-15 minutes walk into the centre.

10

Richard

26 Nov 2025

·

Stayed 1 night

Great location and staff were super friendly.

10

Cameron

4 Jul 2025

·

Stayed 3 nights

Had a lovely time here. It’s easy to access the city centre from the hotel and is clean and good value for money. I’d recommend this to anybody looking for somewhere clean and close to the centre.

8

Gianni

5 Oct 2024

·

Stayed 2 nights

Confortable and well located

10

Ute

16 Mar 2025

·

Stayed 1 night

Das Hotel liegt sehr günstig direkt am Knotenpunkt von Bus/Tram mit sehr guter Anbindung ins nahegelegene Zentrum. Hotel kann ich weiterempfehlen.

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10

Oksana

27 Sept 2024

·

Stayed 2 nights

Quiet location. Room is clean. Bed is good. Good access to the free tram at Theater station. Public parking a 5 minute walk away. Make sure you keep your parking stub or you cannot get back in. I recommend this hotel.

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Dining

Breakfast is widely praised for taste and variety and is kept well stocked. Some guests consider the surcharge relatively high.

Related guest reviews

10

Michael

5 May 2025

·

Stayed 1 night

Good stay in Luxembourg, just 1-2 mins walk from Theatre Station, but even easy to walk to the city centre… really enjoyable The hotel has an annex across the street, you will see “annex” sign; has elevators Breakfast was good and it’ll fill you up Otherwise, all in all great!

8

simone

3 Aug 2025

·

Stayed 2 nights

Buona struttura, da migliorare la palestra con pochi manubri e pesi Colazione nella media ma per 18 euro un po costosa

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10

Nadine

23 Mar 2025

·

Stayed 2 nights

Wonderful, clean hotel with a delicious breakfast ( 18 euro surcharge…but worth it). Safe, easy to find.

10

Louise

6 Jul 2025

·

Stayed 2 nights

Excellente option pour visiter le centre historique de Luxembourg. Chambre grande, propre. Petit déjeuner simple mais adéquat.

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8

Johan

14 Aug 2024

·

Stayed 3 nights

Hôtel très bien pour séjour pro, bon petit déjeuner

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8

Manuel

24 Sept 2024

·

Stayed 2 nights

La habitación está bien la ducha un poco chica el desayuno excelente lugar tranquilo y bien comunicado

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10

Pablo

28 Oct 2025

·

Stayed 1 night

Clean, centric, convenient and great breakfast!

10

Luc

10 Dec 2022

·

Stayed 1 night

Easy access by tram from central station, or by bus (16) from airport. Lots of food venues to pick from (Japanese, French, Italian, etc). It is a small hotel so less chances to get noisy. I had a room with view on the streets so you can hear the traffic and the people from the street. I am staying again at that hotel in a week and will request a room not giving on the street and will see if it makes a difference. Breakfast is great with a wide variety of choices. The breakfast area is refresh constantly with new items and cleaned on a regular basis. The size of the rooms are typical for a European hotel. Only one elevator which, during check in/out can get really busy especially when you're on the top floor. Front desk is slow both for check in and check out so give yourself plenty time when checking out, especially if you have a taxi or a train/flight to catch.

10

Allison

16 Dec 2022

·

Stayed 1 night

We were just there for one night- but really liked the hotel. rooms were comfy and very clean, the breakfast was nice, staff was excellent and very helpful. The location was perfect- right by the Luxtram station for the T1, and in the theatre district- and an easy walk to

8

Karen

11 Oct 2024

·

Stayed 2 nights

It’s a small hotel nestled in the city. It was an European thing, but you have to put your room key in the slot to get electricity to your room. Enjoying the multiple opening windows. The continental breakfast was nice.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $171	3 $171
4 $140	5 $218	6 $257	7	8	9 $208	10 $194
11	12 $354	13 $291	14	15	16 $196	17 $188
18 $133	19	20	21 $242	22 $184	23 $165	24
25 $146	26 $204	27 $185	28 $185	29 $185	30 $149	31 $147

Best Western Plus Grand Hotel Victor Hugo

Prices for Best Western Plus Grand Hotel Victor Hugo

Monthly average prices

About this property

Location

Room options

Superior Room, 1 Double Bed (Bâtiment Principal)

Classic Room, 1 Twin Bed (Emplacement Bâtiment Annexe)

Superior Room, 1 Twin Bed (Bâtiment Principal)

Suite, 1 Double Bed (Bâtiment Principal)

Classic Room, 1 Double Bed (Emplacement Bâtiment Annexe)

Guest reviews of Best Western Plus Grand Hotel Victor Hugo

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Grand Hotel Victor Hugo

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27 $150	28 $242	29 $288	30