Is parking available at the property?

Complimentary parking is available for guests on-site.

What type of breakfast is offered and what are the serving hours?

A delightful breakfast is served on-site, with options available for diverse dietary needs. Specific serving hours are not mentioned.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 14:00 until 22:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request.

Is there an airport shuttle service available?

Yes, airport shuttle services are available at a fee of ZAR 790 per vehicle (one way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.

What is the location of the property in relation to key landmarks?

The property is located in Houghton Estate, Johannesburg, next to a golf course and near shopping centers like Melrose Arch and Nelson Mandela Square. It is also close to Ellis Park Stadium and Wanderers Stadium.

Does the property have a swimming pool?

Yes, there are three outdoor pools, including an outdoor heated pool. Specific operational hours are not mentioned.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age specified for children to stay for free.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. It is advisable to inquire directly with the property for any specific needs.

The Residence Guest House in Johannesburg

Average nightly price at The Residence by month, last 12 months (USD)
Month	Average price
January	$250
February	$271
March	$289
April	$270
May	$280
June	$288
July	$273
August	$287
September	$304
October	$212
November	$228
December	$218

What guests think

Across the reviews of The Residence, travelers praise its warm, highly professional service, excellent on-site dining, serene boutique atmosphere, and spacious, stylish rooms, with the spa frequently highlighted as a standout feature for relaxation and treatments.

Some note a peaceful city setting in Johannesburg and a location roughly 30 minutes from the airport. A few isolated issues are noted, including temporary pool closures and, in one case, a dated, musty room with a nonworking jacuzzi and poor follow-up. Overall, expect an upscale boutique stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The spa stands out and guests also note amenities like the bar/lounge, outdoor pool, and attractive grounds. One review reported multiple pools out of service during a stay.

Related guest reviews

10

Riccardo

Apr 15, 2024

·

Stayed 1 night

A home-away-from-home in Johannesburg. A beautiful property that will surely impress any traveller. Good bar/restaurant, nice outdoor pool, little boutique shop and awesome spa.

10

Herve

Sep 24, 2025

·

Stayed 2 nights

A lovely hotel, and welcoming and helpful staff. Our room was spacious and nicely-designed with our own indoor and outdoor shower, and a soothing spa-like feel. Dinners and breakfasts at the restaurant were excellent and a personal tour around town was everything we’d hoped for. It’s a wonderful oasis in the city.

8

Sarah e

Mar 22, 2022

·

Stayed 2 nights

I really enjoyed staying in the hotel for two days The staff were very friendly and went that extra mile The rungu massage at the Spa knocked my socks off It was like being in another world amazing experience

10

Harold

Jan 24, 2025

·

Stayed 1 night

This hotel sets the standard for all others. Our spa experience here was nothing less than perfection.

10

Ebony

Sep 16, 2024

·

Stayed 1 night

From the moment we arrived the staff we amazing. We have continued to get nice little surprises the whole time. Spa and onsite dining is also amazing. A perfect stay.

10

John

Nov 11, 2022

·

Stayed 1 night

This is a great boutique hotel. Rooms are roomy and extremely comfortable, spa and sauna in room, grounds are spectacular, excellent Resturant with indoor or outdoor seating, and a wonderful well trained staff. Micheal on piano really is exceptional and sets a wonderful mood for dinning and lounge area.

8

Ben

Jan 19, 2024

·

Stayed 1 night

Nice property however the swimming pool in our villa was not available, nor was the larger pool outside our villa. So two out of three pools were out of order. Not great. But otherwise the villa was clean, functional etc and the staff weee great

10

Bettina E

Jun 18, 2025

·

Stayed 5 nights

It was an amazing experience at the residence. We would recommend it as a five star hotel, and would go back again. We hope to go back again. The staff were so friendly. The food was excellent, and our accommodations were just beautiful. The tropical nature of the resort was amazing as well.

10

Philip

May 24, 2025

·

Stayed 2 nights

Absolutely fantastic boutique hotel. Beautifully decorated, top level service, great food and drinks, plenty of amenities. Nothing to complain about. Probably the nicest boutique hotel we have stayed in.

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AI-generated summary based on recent guest reviews

Cleanliness

Several reviews mention clean rooms and well-kept spaces. One detailed review reported dust, musty odors, and worn fixtures.

Related guest reviews

10

Marco

Jan 20, 2026

·

Stayed 1 night

very nice and cosy hotel. Very friendly staff. Clean rooms. Good restaurant

4

Bhekimpilo

Oct 3, 2022

·

Stayed 2 nights

The property is in a nice area and seems to have been nice years back.My experience (sept 14-17 2022) a bit of a nightmare.I booked one of the best rooms with a private jacuzzi.Room was stuffy and dusty.Furniture and decor is out dated and the So called private Jacuzzi didnt even work at all.The front desk staff has no Clue whats going on in the hotel and taking your grievances to them is a complete waste of time.This is just an average hotel which seems to have been great way back ,but now is just an average dumo not worthy to be called a luxury hotel.Was promised a refund for a night,but once i got back to my overseas destination,no one seemed to care and contacting them in anyway is a complete waste of time ,as no one ever calls,emails or contacts you back.Disgraceful how it can even call itself a 5 star hotel.Buyer Beware!!Dont believe all you see on their website..I gues those are the pictures from its early years.The place is stuffy and Musty .Most appliances in the rooms are rusty and as for the So called Jacuzzis..They dont work AND havent worked in a Long time(As i was told by the 5th WAITER who was sent to my room to "act"like he was fixing it.What a farce of a place..Nothing but a Bad experience here both from the hotel and the staff and management.

8

Ben

Jan 19, 2024

·

Stayed 1 night

Nice property however the swimming pool in our villa was not available, nor was the larger pool outside our villa. So two out of three pools were out of order. Not great. But otherwise the villa was clean, functional etc and the staff weee great

10

Marco

Nov 3, 2025

·

Stayed 1 night

Clean and confortable and beautiful rooms. Extremely friendly staff. Nice restaurant

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, comfortable, and beautifully designed; some suites feel luxurious, with features like indoor/outdoor showers or in-room spa/sauna. One review described a dated, musty room with a nonworking jacuzzi.

Related guest reviews

10

Marsha

Nov 28, 2024

·

Stayed 1 night

Beautiful, quiet and great service

10

Herve

Sep 24, 2025

·

Stayed 2 nights

A lovely hotel, and welcoming and helpful staff. Our room was spacious and nicely-designed with our own indoor and outdoor shower, and a soothing spa-like feel. Dinners and breakfasts at the restaurant were excellent and a personal tour around town was everything we’d hoped for. It’s a wonderful oasis in the city.

4

Bhekimpilo

Oct 3, 2022

·

Stayed 2 nights

The property is in a nice area and seems to have been nice years back.My experience (sept 14-17 2022) a bit of a nightmare.I booked one of the best rooms with a private jacuzzi.Room was stuffy and dusty.Furniture and decor is out dated and the So called private Jacuzzi didnt even work at all.The front desk staff has no Clue whats going on in the hotel and taking your grievances to them is a complete waste of time.This is just an average hotel which seems to have been great way back ,but now is just an average dumo not worthy to be called a luxury hotel.Was promised a refund for a night,but once i got back to my overseas destination,no one seemed to care and contacting them in anyway is a complete waste of time ,as no one ever calls,emails or contacts you back.Disgraceful how it can even call itself a 5 star hotel.Buyer Beware!!Dont believe all you see on their website..I gues those are the pictures from its early years.The place is stuffy and Musty .Most appliances in the rooms are rusty and as for the So called Jacuzzis..They dont work AND havent worked in a Long time(As i was told by the 5th WAITER who was sent to my room to "act"like he was fixing it.What a farce of a place..Nothing but a Bad experience here both from the hotel and the staff and management.

10

John

Nov 11, 2022

·

Stayed 1 night

This is a great boutique hotel. Rooms are roomy and extremely comfortable, spa and sauna in room, grounds are spectacular, excellent Resturant with indoor or outdoor seating, and a wonderful well trained staff. Micheal on piano really is exceptional and sets a wonderful mood for dinning and lounge area.

10

Valeriy

May 24, 2025

·

Stayed 2 nights

Really great and friendly staff. Helped me find comfortable and safe things to do around the neighborhood. The penthouse suite was very luxurious.

10

Beatrix

Oct 29, 2025

·

Stayed 1 night

Sehr grosses Zimmer. Super Service

Translate

10

Bettina E

Jun 18, 2025

·

Stayed 5 nights

It was an amazing experience at the residence. We would recommend it as a five star hotel, and would go back again. We hope to go back again. The staff were so friendly. The food was excellent, and our accommodations were just beautiful. The tropical nature of the resort was amazing as well.

10

Lena

Dec 16, 2024

·

Stayed 2 nights

Fanstastisk säng, otroligt trevlig personal och god mat.

Translate

10

Carol

Sep 9, 2024

·

Stayed 2 nights

It was quiet and peaceful

10

Marco

Nov 3, 2025

·

Stayed 1 night

Clean and confortable and beautiful rooms. Extremely friendly staff. Nice restaurant

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, professional, and attentive, with helpful extras like airport pickup, local guidance, and personal touches. One review reported poor follow-up after a complaint.

Related guest reviews

10

Herve

Sep 24, 2025

·

Stayed 2 nights

A lovely hotel, and welcoming and helpful staff. Our room was spacious and nicely-designed with our own indoor and outdoor shower, and a soothing spa-like feel. Dinners and breakfasts at the restaurant were excellent and a personal tour around town was everything we’d hoped for. It’s a wonderful oasis in the city.

4

Bhekimpilo

Oct 3, 2022

·

Stayed 2 nights

The property is in a nice area and seems to have been nice years back.My experience (sept 14-17 2022) a bit of a nightmare.I booked one of the best rooms with a private jacuzzi.Room was stuffy and dusty.Furniture and decor is out dated and the So called private Jacuzzi didnt even work at all.The front desk staff has no Clue whats going on in the hotel and taking your grievances to them is a complete waste of time.This is just an average hotel which seems to have been great way back ,but now is just an average dumo not worthy to be called a luxury hotel.Was promised a refund for a night,but once i got back to my overseas destination,no one seemed to care and contacting them in anyway is a complete waste of time ,as no one ever calls,emails or contacts you back.Disgraceful how it can even call itself a 5 star hotel.Buyer Beware!!Dont believe all you see on their website..I gues those are the pictures from its early years.The place is stuffy and Musty .Most appliances in the rooms are rusty and as for the So called Jacuzzis..They dont work AND havent worked in a Long time(As i was told by the 5th WAITER who was sent to my room to "act"like he was fixing it.What a farce of a place..Nothing but a Bad experience here both from the hotel and the staff and management.

10

Guillermo

Mar 27, 2025

·

Stayed 6 nights

Staff is amazing

10

Beatrix

Oct 29, 2025

·

Stayed 1 night

Sehr grosses Zimmer. Super Service

Translate

10

Kim

Sep 17, 2024

·

Stayed 2 nights

Everyone was amazing. So helpful. Excellent food and excellent property. You won’t be disappointed.

10

Lavinia

Nov 4, 2025

·

Stayed 2 nights

Incredible staff and really good chef. We enjoyed every minute of our stay

10

Philip

May 24, 2025

·

Stayed 2 nights

Absolutely fantastic boutique hotel. Beautifully decorated, top level service, great food and drinks, plenty of amenities. Nothing to complain about. Probably the nicest boutique hotel we have stayed in.

10

glen

Mar 16, 2023

·

Stayed 1 night

What a fantastic find this hotel was, just 30 minutes from Johannesburg airport. This hotel is well worth the 5 start rating and the service was excellent from our pick up from the airport to our return. Exceptionally good value. We would definitely recommend to other travellers.

10

Ann

Aug 17, 2024

·

Stayed 2 nights

A beautiful hotel with an outstanding level of service. We enjoyed our stay immensely and would definitely choose The Residence again.

10

Ellen

Jul 18, 2025

·

Stayed 1 night

Lovely property and very friendly/helpful staff. I would definitely recommend this hotel, we just wish we had had a few extra nights there.

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AI-generated summary based on recent guest reviews

Location

Guests describe a peaceful setting in Johannesburg, with some noting it’s about 30 minutes from the airport.

Related guest reviews

10

Riccardo

Apr 15, 2024

·

Stayed 1 night

A home-away-from-home in Johannesburg. A beautiful property that will surely impress any traveller. Good bar/restaurant, nice outdoor pool, little boutique shop and awesome spa.

10

shaun

Jun 10, 2024

·

Stayed 3 nights

A wonderful hidden Gem. Fully recommended

10

Marsha

Nov 28, 2024

·

Stayed 1 night

Beautiful, quiet and great service

10

Herve

Sep 24, 2025

·

Stayed 2 nights

A lovely hotel, and welcoming and helpful staff. Our room was spacious and nicely-designed with our own indoor and outdoor shower, and a soothing spa-like feel. Dinners and breakfasts at the restaurant were excellent and a personal tour around town was everything we’d hoped for. It’s a wonderful oasis in the city.

10

Valeriy

May 24, 2025

·

Stayed 2 nights

Really great and friendly staff. Helped me find comfortable and safe things to do around the neighborhood. The penthouse suite was very luxurious.

10

Riccardo

Apr 10, 2024

·

Stayed 1 night

A home away from home in Johannesburg.

10

Carol

Sep 9, 2024

·

Stayed 2 nights

It was quiet and peaceful

10

glen

Mar 16, 2023

·

Stayed 1 night

What a fantastic find this hotel was, just 30 minutes from Johannesburg airport. This hotel is well worth the 5 start rating and the service was excellent from our pick up from the airport to our return. Exceptionally good value. We would definitely recommend to other travellers.

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AI-generated summary based on recent guest reviews

Dining

On-site dining earns strong praise for quality, with excellent breakfasts and dinners, a skilled chef, and enjoyable drinks. Guests also note a pleasant bar and lounge atmosphere, with one mention of live piano.

Related guest reviews

10

Riccardo

Apr 15, 2024

·

Stayed 1 night

A home-away-from-home in Johannesburg. A beautiful property that will surely impress any traveller. Good bar/restaurant, nice outdoor pool, little boutique shop and awesome spa.

10

Marco

Jan 20, 2026

·

Stayed 1 night

very nice and cosy hotel. Very friendly staff. Clean rooms. Good restaurant

10

BRUCE

Apr 24, 2024

·

Stayed 2 nights

Very friendly and professional staff. Eager to accommodate your wishes. Dining room is excellent with no innovative menu well executed.

10

Herve

Sep 24, 2025

·

Stayed 2 nights

A lovely hotel, and welcoming and helpful staff. Our room was spacious and nicely-designed with our own indoor and outdoor shower, and a soothing spa-like feel. Dinners and breakfasts at the restaurant were excellent and a personal tour around town was everything we’d hoped for. It’s a wonderful oasis in the city.

10

John

Nov 11, 2022

·

Stayed 1 night

This is a great boutique hotel. Rooms are roomy and extremely comfortable, spa and sauna in room, grounds are spectacular, excellent Resturant with indoor or outdoor seating, and a wonderful well trained staff. Micheal on piano really is exceptional and sets a wonderful mood for dinning and lounge area.

10

Kim

Sep 17, 2024

·

Stayed 2 nights

Everyone was amazing. So helpful. Excellent food and excellent property. You won’t be disappointed.

10

Eduardo

Oct 31, 2023

·

Stayed 5 nights

Fantastic hotel, great food and outstanding service !!!!

10

Lavinia

Nov 4, 2025

·

Stayed 2 nights

Incredible staff and really good chef. We enjoyed every minute of our stay

10

Philip

May 24, 2025

·

Stayed 2 nights

Absolutely fantastic boutique hotel. Beautifully decorated, top level service, great food and drinks, plenty of amenities. Nothing to complain about. Probably the nicest boutique hotel we have stayed in.

10

Marco

Nov 3, 2025

·

Stayed 1 night

Clean and confortable and beautiful rooms. Extremely friendly staff. Nice restaurant

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $230	2 $255	3 $230	4 $360	5 $245	6 $230	7 $255
8 $351	9 $295	10 $295	11 $392	12 $391	13 $373	14
15 $295	16 $295	17 $314	18 $391	19 $295	20 $295	21 $263
22 $270	23 $295	24 $270	25 $234	26 $295	27 $270	28 $260
29 $270	30 $270

The Residence

Prices for The Residence

Monthly average prices

About this property

Location

Room options

Penthouse

Luxury Room

Suite with Hot Tub

Madiba Suite

Luxury Suite with No Jacuzzi

Pool Villa

One Bedroom Suite

Guest reviews of The Residence

Who stays here?

What guests think

Property Policies

Check-in instructions

FAQs about The Residence

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $239
25 $254	26 $237	27 $230	28 $245	29 $231	30 $230	31 $230