Is parking available at the property?

Yes, parking is available on-site. Covered self-parking and valet parking are both offered at a fee of PAB 12 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Are pets allowed at the property?

No pets are allowed at this property, including service animals.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different levels.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Panama City, within a 15-minute walk of Crown Casino and Fiesta Casino. It is approximately 2.2 miles from the Museum of Natural Science and 3.6 miles from the Metropolitan Cathedral of Panama.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Children are allowed at the property. There is no minimum age for children to stay for free.

Riu Plaza Panamá - Luxury Hotel in Panama City

Average nightly price at Riu Plaza Panamá by month, last 12 months (USD)
Month	Average price
January	$142
February	$133
March	$146
April	$146
May	$138
June	$135
July	$166
August	$143
September	$138
October	$121
November	$116
December	$117

What guests think

Riu Plaza Panamá delivers spacious, comfortable rooms and an outstanding, varied breakfast in a central, walkable location, with many guests praising friendly service, while recurring drawbacks include a musty carpet smell, slow elevators, and frequent pool closures or renovations.

Many rooms have broad city views, though guests note intermittent maintenance issues (drainage, toilet leaks, AC controls) and occasional noise near event floors. Downtown traffic and valet-only parking may mean longer waits and extra cost. Overall, it suits travelers who want big-hotel energy in the city, provided they can accept periodic facility disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Many guests encountered pool closures for renovation (and note the pool feels small for the hotel’s size when open). Elevators are often slow or partly out of service, and parking is valet-only with a daily fee.

Related guest reviews

8

Phyllis

Aug 28, 2025

·

Stayed 10 nights

This hotel is in a great location. It has a great breakfast, Many on staff speaks English. The staff is very professional and helpful. My one critique is that one of the criteria I used for choosing a hotel was whether it had a pool. Upon arrival, I discovered that the pool was closed for renovation. This should have been posted on the website.

8

Brenda

Oct 20, 2025

·

Stayed 4 nights

Elevators were slow, squeaky and small

6

Tanya

Sep 27, 2025

·

Stayed 6 nights

The pool was not operational and this was not shared with the guest prior to their arrival although the pool has been out for weeks. Then without asking we were offered a refund and after weeks of waiting no one has responded from the hotel. This was quite distasteful especially given the fact that we did not ask. Breakfast had a lot of options and this was appreciated.

8

Norma

Sep 1, 2025

·

Stayed 8 nights

Hotel was located in a convenient and safe area. Breakfast was excellent. Was disappointed that pool was closed and this was not disclosed when we booked the stay.

10

Sandra

Nov 19, 2025

·

Stayed 7 nights

Great option. Lots of options for breakfast. Room fairly comfortable. Staff were mostly friendly except for one person at the breakfast check in. Pool was not working while we were there. Didnt like the carpet option in room as seems to need cleaning

8

Carlos

Sep 29, 2025

·

Stayed 1 night

Did not like that they don’t have parking. The only way is to pay $12 daily for valet parking. That is insane.

10

itzia A

Sep 12, 2025

·

Stayed 3 nights

We really enjoyed our stay at the Riu. The staff were friendly and attentive; the hotel was lovely. Rooms were clean and modern, with city views. Breakfast was amazing. They had a spa and service out front for taxis so very convenient. There was a mall nearby although we did not go. The only negative was the pool area was closed off and unavailable to guests and the shower could do with some updating but they said they were renovating and I would definitely stay there again. Great location and hotel.

10

Camelio

Sep 1, 2025

·

Stayed 3 nights

Love staying here, only issue this time was the pool was closed for renovations

8

Asokaraj

Nov 28, 2025

·

Stayed 4 nights

Had a nice stay central locations. People were nice food was fine. Wide variety breakfast. Overall good What could improve coffee packs not great quality and they just give one pack. They have two sets of elevators one 1-20 and other from 1-6, 21-33 this is a slow coach sometimes not working. You have to wait

8

Saeedah

Dec 28, 2025

·

Stayed 6 nights

The hotel is centrally located.Breakfast menu was phenomenal. The hotel was extremely busy so there was always a wait for elevators. The hotel signage and in-room tv is not bilingual, which was odd considering the large number of American tourists. Hotel staff seemed preoccupied. Customer service needs improvement.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are frequently described as very clean and well kept. However, recurring comments mention musty odors and aging carpets, plus occasional lapses like hair on linens or inconsistent room refreshes.

Related guest reviews

6

Shandrea

Nov 1, 2025

·

Stayed 4 nights

The cleanliness could be improved. I found hair in the towels and in the sheets multiple times. There was also a musty smell permeating through the hallway and in the room.

4

Shameka

Sep 24, 2025

·

Stayed 5 nights

We booked a suite and it was not clean at all. There was hair all over the bathroom and they ended switching us to a different suite and the room still wasn’t all that clean. The carpets in both suite are very dirty. The couches had a funny smell. They did not clean our room everyday. All they did was just make the bed. The bathroom wasn’t clean. They need to do a better job with the suites.

10

Tracey

Oct 13, 2025

·

Stayed 5 nights

Floors smell of strong mildew carpets need to be upgraded in rooms as well

8

LAWRENCE

Oct 20, 2025

·

Stayed 1 night

I really enjoy staying at the RIU, however my wife and a couple of other patrons were complaining about the damp odor smell we encountered in the halls and rooms this time. The breakfast and everything else was on point. It's time they replace the carpet throughout the hotel. The breakfast is really a much added bonus.Males don't smell as well as females. I am a RIU card member but I book it cheaper with you guys in Panama...

8

Paola

Sep 26, 2025

·

Stayed 3 nights

El hotel estuvo muy bueno lo único que no me gustó es la humedad que se sentía en la habitación y el extractor del baño no funcionaba. Cuando nos bañábamos las paredes completas del baño se humedecían y tardaba en secar luego. La ropa de cama se sentía húmeda.

Translate

10

Natalie

Oct 31, 2025

·

Stayed 2 nights

The room was spotless and the staff was amazingly courteous.

8

Eduardo

Feb 24, 2026

·

Stayed 2 nights

Excelent breakfast!! Two complains: - The shower drain wasn't draining the water. I left a note at the room informing but nothing was done. - The room had a very strong musty smell!!

6

Jennifer

Oct 11, 2025

·

Stayed 7 nights

Great lobby staff. Not a 5.star Hotel. Housekeeping is terrible

10

Amelia

Nov 18, 2025

·

Stayed 6 nights

Room was spotless and staff very helpful. Thank you Riu Plaza for a wonderful stay.....until next time.

10

Kim

Feb 16, 2026

·

Stayed 4 nights

So clean. Everyone so helpful. Good location. Good location.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with good city views. Some guests reported noise near event floors, Wi-Fi that can be slow, and design or maintenance quirks (glass bathroom wall, AC controls, drainage or toilet issues).

Related guest reviews

10

Angelica

Nov 7, 2025

·

Stayed 3 nights

Great stay at the Riu Plaza Panama, staff always courteous, beautiful executive room with amazing views. Excellent breakfast, we really enjoyed the Crowne Level Lounge.

6

Alfredo

Dec 24, 2025

·

Stayed 5 nights

La habitación que me asignaron en el piso 7 está muy cerca de su salón de eventos. Era un ruido tremendo, las ventanas de la habitación vibraban, el ruido era como si estuviéramos en la misma fiesta. Me quejaba en la recepción y solo me decían que terminaría a las 12:00 hrs. Pésima opción si lo que quieres es descansar. Siento que por reservar en aplicación te mandan al piso 7. Nunca regresaré.

Translate

8

Chunilall

Oct 30, 2025

·

Stayed 1 night

Clean and spacious rooms. Centrally located. Breakfast is good with many options. Wi-Fi can be much better. Wi-Fi is slow and difficult to connect. Staff are courteous and helpful.

10

Juanita

Oct 22, 2025

·

Stayed 7 nights

The room was wonderfully very roomy. The breakfast buffet is a don’t miss as it has everything you can think of! It is close to old town and Casco Viejo without having to deal with the nightlife noise.

6

Jerareleno

Nov 29, 2025

·

Stayed 4 nights

Room was in good condition, but i didn't like the toilet area.

10

pedro

Nov 13, 2025

·

Stayed 1 night

Breakfast is very good plenty of different foods Clean room great mattress

10

Aleksandrs

Nov 13, 2025

·

Stayed 5 nights

Great breakfast, big rooms and view from them

10

John

Dec 5, 2025

·

Stayed 1 night

Big hotel with large, very comfortable rooms. They had a fabulous breakfast with a huge selection of items and dishes. Staff was very helpful. Only downside is the terrible traffic during rush hour, though they are within walking distance to subway.

10

Melissa Kaiopa

Nov 14, 2025

·

Stayed 4 nights

The rooms were excellent. Also the breakfast was excellent Highly recommended hotel!

8

Runako

Nov 30, 2025

·

Stayed 2 nights

Great hotel with nice, clean rooms and a fantastic breakfast buffet (huge selection!). It’s well-located, about a 20-minute walk to the Multiplaza. I would have given 5 stars, but I had a long and frustrating wait for an ironing board when I was rushing to go out for a dinner reservation. Otherwise, a wonderful stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many reviewers praise friendly, accommodating staff across departments. Still, there are reports of inconsistent front-desk help, a few rude interactions at breakfast, reservation mishaps, and slow or unhelpful valet.

Related guest reviews

2

Jose

Nov 16, 2025

·

Stayed 4 nights

The way I was treat at the breakfast counter was the worse in my 50 years of traveling, the host was ignorant and arrogant she also spoke to two other girls that they ware supervising. I always put two persons per room somehow the hotel just put 1 went I went to breakfast with my attorney I was informed in a inappropriate way as far nasty I had to paid for the other person, in which I din't have any problem doing so, however the way they conduct customer service is far from poor is the worse I spoke to one of the managers and informed her the in the future my group of 6 person 6 room they will not stay there ever again , nothing to do with price or not of a breakfast whatsoever, is just the attitude as how you address their customer and make them feel unwelcome.

10

Christopher

Oct 7, 2025

·

Stayed 5 nights

Great hotel all around very clean and modern. My room was very clean and with a beautiful View. Great location near malls and restaurants, great food in the restaurants in the hotel as well as the pool, and also loved the 24 hour cafe inside the lobby. Staff was very polite and attentive. I got a cut on my foot that needed stitches while doing an excursion and they were able to provide with me with quick medical attention once I arrived to the hotel. The security even escorted my wife to the ATM next door since it was night. They really went above and beyond and I couldn’t be more pleased with my stay.

10

TIOASHA MESHELLE E

Nov 27, 2025

·

Stayed 7 nights

Friendly staff, enjoyed my stay at Riu. Haven't been disappointed at anytime

2

Gabriel

Jan 22, 2026

·

Stayed 1 night

i went to the counter desk to make the check in and the lady said my reservation was not in the system she asked me to wait about two hours until your people from reservation departem came back from lunch, this is totally ridiculus make a customer wait because nobody was in the moment working .

10

Douglas

Feb 16, 2026

·

Stayed 9 nights

Awesome stay without any issues. Very friendly staff throughout the entire Hotel.

10

Sharon

Nov 28, 2025

·

Stayed 3 nights

The room was clean and comfortable. The breakfast was the best I've had. There was so much food and so much to choose from! The staff at the front desk were terrific, so helpful and friendly!

10

Søren

Nov 26, 2025

·

Stayed 6 nights

Great hotel, offerring several good restaurants and areas to enjoy the nice atmosphere of this hotel. Service and staff are accommodating and very welcoming. Especially the front desk staff did a great job even on very busy times!

10

Bianca

Sep 5, 2025

·

Stayed 1 night

Service was quick at the front desk. Other staff interactions were pleasant except for the valet. Unfortunately while both dropping the car off and picking up had horrible service. We requested our car as notified 15 mins before we ended up being 5 mins late so 20 mins after request got downstairs and still had to wait 10 mins. No assistance was given with our bags. Staff just jumped out the car and tossed the keys to my husband and walked away.

10

CLENEST

Feb 24, 2026

·

Stayed 1 night

Staff was friendly and efficient. Rooms were clean and beautiful. Great hotel!

10

Curtis

Nov 10, 2025

·

Stayed 5 nights

First, the entire staff went above board to make sure our stay was top notch. From the moment you step onto the property, before you even enter the hotel, they are there to serve you. Even the restaurant servers and cleaning personnel were courteous, kind and friendly and extremely efficient. Our room was extremely clean and comfortable. The room was spacious and any room service needed is responded to immediately, while the front desk gives you a courtesy call to make sure your needs were met. I highly recommend this hotel for anyone visiting Panama. It is centrally located in the heart of the city and Ubers are everywhere. Also plenty of restaurants and fast food options within short walking distance. 5+ Stars

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central downtown base close to restaurants, shopping and transit, with many guests feeling safe. Heavy traffic can delay pickups at peak times.

Related guest reviews

10

Lamar

Nov 17, 2025

·

Stayed 5 nights

The whole trip was great and the surrounding area was equipped with everything you needed

10

Phil V

Nov 26, 2025

·

Stayed 2 nights

This is a nice place to stay in the heart of the city. Easy walking to mall, many dinning options

8

Kimberly

Nov 3, 2025

·

Stayed 3 nights

Great stay! Spacious room, good location to shopping, food and attractions. Airport is little under a 25 minutes drive. 24 hours convenient dine spot for quick bites, snacks and treats.

10

Tanya

Sep 23, 2025

·

Stayed 3 nights

The Riu Plaza is a wonderful place to stay in Panama City. It is located in a good location for shopping and dining. Our room was on a high floor and provided a panoramic view of the city and the bay. In true Riu fashion, the breakfast was over-the-top with lots of selections. During our visit, we also had drinks in the downstairs bar and dinner at the poolside restaurant. Everything was excellent, and the staff was friendly and helpful. This is a high-traffic area, so keep that in mind when calling for taxis or Uber. Drivers may need extra time to reach this downtown location during peak traffic times.

8

Melba

Oct 20, 2025

·

Stayed 4 nights

Great location.

10

John

Dec 5, 2025

·

Stayed 1 night

Big hotel with large, very comfortable rooms. They had a fabulous breakfast with a huge selection of items and dishes. Staff was very helpful. Only downside is the terrible traffic during rush hour, though they are within walking distance to subway.

10

Anisa

Oct 22, 2025

·

Stayed 3 nights

We loved the hotel … the room was great and the breakfast was delicious and amazing!! Overall good experience…. The hotel is conveniently located and it’s very safe… It’s a nice place to stay !!

8

Jorge

Dec 30, 2025

·

Stayed 7 nights

Excelente ubicación , servicio aceptable.

Translate

10

Thomas

Jan 19, 2026

·

Stayed 2 nights

Clean hotel huge breakfast buffet, conveniently located in DT Panama City

10

Kim

Feb 16, 2026

·

Stayed 4 nights

So clean. Everyone so helpful. Good location. Good location.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The breakfast buffet is a standout for variety and quality, and most on-site dining and bar options are well regarded. A few guests found some items mediocre or mislabeled, and room-service quality can be uneven.

Related guest reviews

10

Angelica

Nov 7, 2025

·

Stayed 3 nights

Great stay at the Riu Plaza Panama, staff always courteous, beautiful executive room with amazing views. Excellent breakfast, we really enjoyed the Crowne Level Lounge.

2

Rita

Oct 7, 2025

·

Stayed 4 nights

Definitely would never return or recommend to anyone. Breakfast looks great but taste terrible, not even the eggs were any good, the “fresh” juices are undrinkable and the staff and management are worst I’ve ever interacted with. Been to many hotels, this one let me tell you, the guest does NOT come first and your comfort does not matter, very unpleasant experience. Also, if you’re already staying there, hide your valuables, not a safe place and staff is not reliable, will take anything they can from your room. Unfortunately, found this out after when it was too late.

10

Søren

Nov 11, 2025

·

Stayed 1 night

A very nice hotel on well-kept grounds and conveniently located in Panama City. Great selection of drinks, food in the restaurants and bars, and an excellent breakfast buffet. Friendly and accommodating staff, with a special mention of the very helpful and effective staff at the reception. Thanks!

4

Charles

Nov 21, 2025

·

Stayed 1 night

Cold and overcooked eggs, paistries not fresh and cold toast. Coffee and small pancakes ok.

10

Rueshan

Oct 5, 2025

·

Stayed 6 nights

Room service and bar food needs to improve

10

Jessica

Jan 10, 2026

·

Stayed 1 night

Amazing great breakfast buffet

10

wesley

Nov 29, 2025

·

Stayed 3 nights

I check in was effortless. The room was great. We didn't know to use the room key to get the lighs to turn on. The breakfast was fabulous.

10

Keesha

Nov 16, 2025

·

Stayed 5 nights

The food options in Ibiza were the best out of the other eating areas within hotel . Also the customers service within the pool side eating was GREAT. Samuel and James were above and beyond with great customer service .

8

Terry

Nov 16, 2025

·

Stayed 1 night

Very nice hotel at good price. Excellent buffet breakfast

10

Allan

Nov 30, 2025

·

Stayed 4 nights

The RIU has large beautiful rooms The breakfast is exceptional

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $127	2 $127	3 $127	4 $127	5 $127	6 $135	7 $136
8 $131	9 $127	10 $127	11 $127	12 $133	13 $147	14 $147
15 $135	16 $125	17 $127	18 $125	19 $125	20 $136	21 $131
22 $120	23 $122	24 $122	25 $123	26 $122	27 $128	28 $127
29 $122	30 $122

Riu Plaza Panamá

Prices for Riu Plaza Panamá

Monthly average prices

About this property

Location

Room options

Deluxe Family King Room

Deluxe Premium King

Family Suite

Suite

Executive Twin Room

Penthouse (In the Heart of the City)

Presidential Suite (Stay with Me)

Executive King Room

Deluxe Premium Twin

Deluxe Family Twin Room

Deluxe King with Views

Deluxe Hotwire Run of House

Guest reviews of Riu Plaza Panamá

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Riu Plaza Panamá

Considering this hotel for your Panama City trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27 $129	28 $109	29 $138	30 $143	31 $143