Los Gatos Garden Inn Hotel

Los Gatos Garden Inn is a bargain within an expensive town where hotel rooms often run $300 or more. Beds and rooms are clean and comfortable -- and within a locked courtyard. Rooms can feel a bit randomly put together re furniture, but for these prices who cares? Free parking behind the motel.

Location and free parking is probably the best amenities. The courtyard was set up nicely.

This is a very pretty old hotel. It is right in the middle of the shopping district - plenty of cafes and restaurants. The plantings in the patio area make it a nice place to relax. Parking is never an issue. It worked for us as we were visiting family in the area. Very reasonably priced. We would definitely stay there again.

Parking are on the small side, with tight maneuvering space. The CCS charger didn't work.

The rooms were clean but old. The mattress on the bed was worn out, lumpy, and squeaky. Parking is very, very limited in a small lot (trying to park a larger vehicle like a pickup here would be a challenge). On the positive side, there are good places to eat within walking distance

Great location, value and service. Property has some deferred maintenance, but is essentially clean and functioning

The hotel is within walking distance of shops, coffee shops, restaurants. and the Los Gatos Creek trail, great for runners walkers and biking. I liked the tile floors, much nicer than carpet. The garden area out front is pretty and there is a nice sitting area there.

I have stayed here many times over the last decade. It's lovely, but it does seems to be fraying around the edges. Not as well maintained as it once was. Keys for the gate locks worked intermittently or not at all. The resurfacing material for the tub surround tile was peeling off. In general the furniture, walls, doors, floors and trim could use repair, paint and attention. Still the a great bargain for the area, though.

I like the property view, but they need to work on the parking space

I had a mixed experience with EV charging, which is what prompted me to write this review. However, in the interest of fairness, I am also including all the other aspects of my stay. Location: Excellent! Just a few minutes walk from the core of the Los Gatos business district, which is very cute and filled with restaurants and shops. Hotel grounds: A lovely garden courtyard that is clean and well maintained. Room interior: Clean and spacious. It was equipped with a mini fridge, microwave, and even proper plates and silverware. The shower was not enclosed and did not have a curtain, so it had a tendency to get water in the rest of the in the long, skinny bathroom despite best efforts to avoid it. Hotel breakfast: Prepackaged muffins and similar. EV charging: Unfortunately access to the chargers was intermittent. There are 3 chargers (one non-Tesla, 2 Tesla), which is excellent for a building of less than 30 rooms. Charging is free, which was a nice unexpected perk. Day 1: I arrived after the office closed at 10 PM. The EV chargers are installed in locked cabinets, so I was not able to access them on my first night. Day 2: The code provided by the front desk did not unlock the charger. The front desk used a key to unlock it. Day 3: At 9:30 PM, I learned that the hotel does not allow overnight charging; a non-guest might unplug my car and charge their car at cost to the hotel. This struck me as a bad reason. I was not able to charge before departure.

We were delightfully surprised. It was such a cute place with everything we needed. Super clean.

The hotel is in a good location to walk into town. Parking is tight, but available. It’s a historic building with a nice courtyard. It’s outdated and not in a charming, historic way. There’s a drop ceiling in the bathroom and the drywall wasn’t put in correctly. One spot had a hole that someone had shoved Kleenex in. The vanity looks like it had taken a beating and the faucet wasn’t attached correctly. The cold water was fine but it was nearly impossible to get the hot to turn and when you did it moved the whole fixture. The sink also wasn’t draining. The bathroom was long and skinny so you had to sit sideways on the toilet or you didn’t fit. There was also paint separating and sliding down the wall. The seating in the room was a folding chair. Someone had shoved bits of Kleenex in the peepholes in the door. The remote for the fan and lights was broken and taped together to hold the batteries in. It barely worked and turning the light on and off was an issue unless you didn’t mind the fan off and used the switch. Throughout the night the light would turn itself on, repeatedly. The walls were also paper thin and you could hear everything the neighbors said or did. The room wasn’t dusty, but judging by our socks the floors weren’t very clean. They also charge way more through Expedia. One of the nights alone was $75 more. I’ve had hotels contact me to let me know. Here they show you after and say book direct next time. I’ll pass on a repeat visit.

We appreciate the great location, parking, and the safe clean rooms. Thank you!

We stayed there to celebrate Christmas with our family and celebrate our anniversary. The room was good, kitchen was nice. I walked next to the oven and the handle fell off. Hubby let the staff know and came back and “fixed “ it. Later I went to start a bath, went to grab my pajamas. Came back to find black stuff floating in the tub. Thought it was bugs. It wasn’t but I don’t know what it was. I specifically booked this room because I don’t have a tub in my house.

1. The walls were so thin we could hear everyone talk very clearly. 2. There was no hot water in shower, only tepid temperature. 3. Cleaning staff threw away our food in refrigerator after being told not to.

The lobby closes at 10pm so after that time you won't get any assistance if you need it. I had colonies of ants running at the entrance and in the bathroom, one I found on my pillow. The air conditioning is a mobile unit, standing near my bed so I could hear it working very loud and clear. The parking lot has too narrow parking spots so if one parks even a regular car, the driver not the passenger can open their doors; also the maneuvering space for a car to park is very small, and the hotel takes no responsibility for any damage or theft in the parking lot. Overall, the room was clean with everything necessary in it, and the reception staff was friendly.

Very clean and comfortable. Pretty surroundings and so convenient to restaurants within walking distance. The staff is amazing! Friendly, and so helpful. Will come back.

The staff was really nice. The area its located is perfect, and the little patio area is cute. The room is pretty small and a bit outdated for my taste. It reminds me of a grandma's small spare room with a bathroom, and it smelled like it, too. That was a BIG negative thing for me. It smelled dusty and old. There was purifier, which was nice, and I definitely ran it all night. The room was cleaned ok, but there were cobwebs in the shower and other small things that made me question if they actually really cleaned it. FYI, I would not call it a hotel at all. A motel or inn would fit better. I most likely would not stay here again, but if you were pressed for time to find a place like I was, you can't really beat the price. Ps: The shower was pretty nice besides the cobwebs.

We have stayed here many times with a good experience. This time, the bed creaked with the slightest move (should have been replaced or fixed, not acceptable) and they would not change us until the third day which we didn't do. Also, one of the nights there was no maid service.

Wonderful centrally located hotel. Quiet, clean and convenient. We’ve stayed here many times and keep coming back due to its all around value

Authentic Californian hotel with nice rooms. The WiFi service should definitely be improved or replaced. Almost impossible to work or use any social media properly! For the rest everything was fine.

I loved it, it is so cute and the lady at reception was very helpful and friendly. The bed was pretty uncomfortable though

Stayed previously and thought it was fine. This time Seemed a lot older this time.. Paper thin walls. Heard neighbors on both sides at 11pm and 430am (yikes no bueno) Front desk not open till 9am? Rather odd...

The ability to walk to various restaurants and bars is excellent. The only downside was the bed. Very squeaky, noisy and not that comfortable.

The tv was ancient for the Silicon Valley. No smart tvs. Husband had surgery and was stuck in bed all day long with no tv.

Liked it all except the mattresses I think you should get new ones and walls a lil thin can here neighbors talking... Besides that everything was great.

The room was tiny, but reasonably clean. The bed was ok. Bathroom tiny as well, however with a surprisingly big show - though one in need of refurbishing. When entering the room, we noticed a sorry if musty smell, like it hadn't been used in a while. There is also a distinct lack of outlets near the bed - the only outlets were on the little ledge holding a small TV. The receptionist wasn't very friendly but efficient. Perhaps he was having a bad day. The hotel's location is great. Close to many restaurants stores, and very close to walking/hiking/biking trails.

Nice rooms but walls are paper thins. Can hear absolutely everything in the next room.

Disappointed in how bad the wifi comnection was, im glad its only 1 night here.

Overall the stay was fine, but the ownership puts nothing into updating the facility. The rooms are tired, but the beds are comfortable. The bathrooms need help!

Cute property and very reasonably priced. The walls are paper thin and you can definitely hear your neighbors but for the price and location I can't really complain. Checking in was great but the person working the front desk in the morning was absolutely miserable. We came down around 10:15 am to see if we could get some coffee and the office was locked. Came back at 10:50 to check out and it was still locked. I ended up giving the keys to the house keepers who were great. When we were leaving the parking area I noticed someone was at the desk. I ran in to let them know we had left the keys with the house keepers and he couldn't have been more rude. It's the hospitality business, maybe try and be hospitable.

I had a wonderful stay, and the Guest staff were very helpful and attentive

Lack of staff Lobby closed early no one here to checkout TV does not work fan control remote broke does not work temp control not working very well dated needs a lot of TLC only thing about this place that was good was the price will definitely not stay here again should have used my key cash savings on a different hotel

The gentleman who checked me in was marvelously helpful accommodating my fussy needs..Thank You!

Awesome staff!

Poor customer service

Room is comfortable and quiet. The staff member who checked us in was very cold and somewhat rude. He was not very helpful.

I came to Los Gatos for my High School reunion. When I arrived at the Garden Inn hotel they did not have my reservation and they were sold out. They ended up putting a fold out single bed in a back office. Very disappointing experience. They said Expedia was scammed. I would like a refund because I paid more than $250 for the room.

It’s always a pleasure to stay at the Garden Inn. I unexpectedly found myself needing to leave Santa Cruz sooner than I thought & I took a chance on getting a room here. The price was very reasonable & I was pleased to see their efforts to be green. Filtered water in the frig was a plus & the room was spacious & comfortable. The staff was very welcoming when I checked in

The staff is extremely friendly. And it’s in a great location. It’s an older place but very charming. I will definitely be staying here again.

Great location!

Great location!

Great location in los gatos

Great location, walking distance to dining areas and shopping. Great breakfast place (Southern Kitchen) was accross the hotel. Delicious food. I also enjoyed a trail run along the creek just a block away from the hotel. Easy check in and very friendly, helpful staff. We were here a week ago and came back. Highly recommend!

Great price in the area. Great location too. Safe and quiet.

Location. Proximity. Close-bye restaurants.

First time in Los Gatos. Beautiful quaint town. Felt similarly about the hotel. Only negative was parking was very tight. Staff was friendly and helpful. You can walk to everything from this hotel. I would stay there again.

The hotel is within walking distance of shops, coffee shops, restaurants. and the Los Gatos Creek trail, great for runners walkers and biking. I liked the tile floors, much nicer than carpet. The garden area out front is pretty and there is a nice sitting area there.

Great boutique hotel in the midst of the downtown area. Everything within walking distance including the Los Gatos Creek trail!

Wonderful centrally located hotel. Quiet, clean and convenient. We’ve stayed here many times and keep coming back due to its all around value

This is a wonderful boutique motel right in downtown Los Gatos. Less than 5 minutes from many restaurants and stores. We have stayed here a few times and continue to receive excellent service every time. The rooms are spacious with small kitchens and sitting areas. It is also amazingly quiet at night for being in the downtown area.

Wonderful location, however room was a bit worn and dated, noisy beds whenever you moved position the headboard would rattle and hit the wall but very comfortable mattress, the outlet in bathroom didn’t work But free parking, snacks and water was a great compromise

This is a taste of home in a luxury suburb. The room feel expansive and comfortable with different areas to move though. There are a variety of places to enjoy the fabulous CA weather. Generous offerings in the lobby are appreciated. Friendly staff.

We stayed there to celebrate Christmas with our family and celebrate our anniversary. The room was good, kitchen was nice. I walked next to the oven and the handle fell off. Hubby let the staff know and came back and “fixed “ it. Later I went to start a bath, went to grab my pajamas. Came back to find black stuff floating in the tub. Thought it was bugs. It wasn’t but I don’t know what it was. I specifically booked this room because I don’t have a tub in my house.

This property is a nice surprise. It looks like it might have once been studio apartments. Full kitchen, good size bathroom and covered front porch entry

Very cute and comfy. Friendly staff. We felt that everyone cared about our comfort. Had a nice desk for working, if needed. Close to restaurants right downtown. Housekeeping kept everything tidy. Free snacks and water. Will definitely return.

The hotel was really retro and it felt like I was at home. The kitchen was a nice touch! The hotel appears to be a 70s era studio apartments that obviously were turned into a hotel! Was comfy and was right we’re all the downtown business we’re! We enjoyed our stay! Would definitely come back!

I had a mixed experience with EV charging, which is what prompted me to write this review. However, in the interest of fairness, I am also including all the other aspects of my stay. Location: Excellent! Just a few minutes walk from the core of the Los Gatos business district, which is very cute and filled with restaurants and shops. Hotel grounds: A lovely garden courtyard that is clean and well maintained. Room interior: Clean and spacious. It was equipped with a mini fridge, microwave, and even proper plates and silverware. The shower was not enclosed and did not have a curtain, so it had a tendency to get water in the rest of the in the long, skinny bathroom despite best efforts to avoid it. Hotel breakfast: Prepackaged muffins and similar. EV charging: Unfortunately access to the chargers was intermittent. There are 3 chargers (one non-Tesla, 2 Tesla), which is excellent for a building of less than 30 rooms. Charging is free, which was a nice unexpected perk. Day 1: I arrived after the office closed at 10 PM. The EV chargers are installed in locked cabinets, so I was not able to access them on my first night. Day 2: The code provided by the front desk did not unlock the charger. The front desk used a key to unlock it. Day 3: At 9:30 PM, I learned that the hotel does not allow overnight charging; a non-guest might unplug my car and charge their car at cost to the hotel. This struck me as a bad reason. I was not able to charge before departure.

Our stay was very comfortable- clean and quiet. Front desk staff was pleasant and very helpful. We used their bbq set up for our dinner the first night. Kitchenette was fully set up for preparing meals in our suite. But there are wonderful restaurants all around that neighborhood. Nice outdoor gathering area in the front area. All is gated. I would definitely stay here again.

Great spot! The rooms with kitchens have everything! Such a great location too :)