Is parking available at the property?

Self parking is available on-site for a fee of PAB 25 per day, which includes in/out privileges. Valet parking is also offered at a rate of PAB 30 per day.

Is breakfast offered at the hotel?

Breakfast is available, with options for in-room dining. Specific details about the type and cost of breakfast are not provided.

Does the hotel allow pets?

Pets are allowed at the property with a fee of PAB 250 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 12:00. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Panama City, within a 15-minute walk of Multiplaza Pacific Mall and Avenida Balboa. It is approximately 3.6 miles from Panama Viejo and 5.6 miles from Amador Causeway.

Does the hotel have a swimming pool?

The property features 4 outdoor swimming pools, including an infinity pool and a rooftop pool. The pools are operational year-round, but specific seasonal availability details are not provided.

What are the policies for guests staying with children?

Children 13 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

JW Marriott Panama - Luxury Hotel in Panama City

Average nightly price at JW Marriott Panama by month, last 12 months (USD)
Month	Average price
January	$368
February	$397
March	$403
April	$349
May	$360
June	$320
July	$345
August	$381
September	$370
October	$263
November	$312
December	$317

What guests think

At JW Marriott Panama, travelers frequently praise the welcoming staff, multiple infinity pools with striking ocean views, and a convenient location for getting around by Uber, while noting spacious rooms with balconies that deliver impressive skyline and bay vistas.

Common drawbacks include confusing or slow elevators, ongoing renovations or construction noise, and occasional facility closures. Cleanliness is generally solid, but some reviews mention musty odors, humidity, and isolated pest sightings, alongside dated furnishings or minor maintenance issues in certain rooms. Several guests report slow check-in, uneven concierge support, and inconsistent restaurant or poolside service; on-site dining offers variety, with breakfast often praised but occasionally underwhelming. Expect a high-rise resort feel with standout views, strong amenities, and some variability in upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple infinity-style pools with impressive views and a well-equipped gym and spa are highlights; a casino and several bars are available on-site or next door. Recurring cons include confusing or slow elevators, occasional closures or construction, and expensive parking.

Related guest reviews

4

Yoan

Sep 23, 2025

·

Stayed 3 nights

Like: pool area is really nice. Staff is very friendly. Dislike: The property needs maintenance and updates. Carpets smell and you can see stains and broken things around the hotel. BE AWARE!!!! The rooftop Panaviera is CLOSED under maintenance. This was the number 1 reason we chose Marriot over others. They don’t tell you until you get there Parking is very expensive if you are renting a car. Get ready to pay between 20-40 daily. One night our ticket got lost and we have to pay $20 to get it replaced plus the parking time.

10

Alwynique

Nov 7, 2025

·

Stayed 7 nights

The receptionist and all the staff were very helpful. The property and room was stunning. Loved the pools and the gym. Would definitely stay here again.

6

Francisco

Feb 14, 2025

·

Stayed 2 nights

Elevators are a nightmare

8

David

Nov 17, 2025

·

Stayed 2 nights

Spotless, friendly and great food. Great pools a restaurants.

10

Chris

Jun 11, 2024

·

Stayed 3 nights

Excellent hotel, and probably the nicest one I have ever stayed at anywhere in the world. Excellent staff, the workout room is essentially a full service gym with outstanding equipment. The pools are great, although a little cold. I will never stay anywhere else in Panama.

10

Alberico

Dec 14, 2025

·

Stayed 2 nights

Essa foi uma das melhores experiências de hospedagem que já tivemos. Atendentes sempre muito gentis, educados e solícitos, quarto extremamente confortável, limpeza adequada, café da manhã saboroso e variado e uma piscina de borda infinita com uma vista exuberante. Com certeza, nos hospedaríamos novamente.

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10

Sophary

Oct 17, 2025

·

Stayed 4 nights

The many pools here is incredible.

8

Melissa

Jul 9, 2024

·

Stayed 3 nights

The property is outdated. There is a lot of noise from neighboring rooms. Doors slamming, people walking above. Pool area was blocked off for construction.

10

Daniel

Jan 24, 2024

·

Stayed 4 nights

Great property! With an amazing view from the rooftop pool area! Spa and massage was the best I had…her name is Flor! Small lady with very strong hands. Professional and thorough!

10

Christine

Oct 9, 2025

·

Stayed 6 nights

The staff was wonderful and very accommodating. The pool area was beautiful as were the views from our room. The food was good and there were restaurants close by. The only downside was there were renovations happening throughout not only this hotel but the buildings next door so whether inside or outside you could hear the construction crews.

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Cleanliness

Many guests find the property very clean, but feedback is mixed. Recurrent issues include musty odors or humidity in hallways or rooms, occasional pests, and sporadic lapses like dirty corners or trays left in corridors.

Related guest reviews

6

Annesta

Oct 8, 2025

·

Stayed 5 nights

I recently stayed at the JW Marriott Panama and had a mixed experience. When we checked in, I realized that the room we were given had no ocean view at all, even though I had paid for a partial ocean view. The hallway leading to the room had a strong moldy smell, and the room itself also had a noticeable moldy odor. I immediately called customer service to share my concerns, and to their credit, they responded quickly—someone came up in less than five minutes and switched us to another room. The new room was much better and did have the partial ocean view we paid for. It was comfortable overall, though the hallway still smelled like a wet rug with a bit of a musty scent. Unfortunately, during our stay, we did see a small roach run across the room, which my husband tried to kill. For a hotel that’s rated five stars, that was disappointing. The property itself is beautiful, and the pool area was very nice. However, the hotel could really benefit from some upgrades and better maintenance to live up to its five-star reputation. Overall, it was an okay stay—not terrible, but not quite worth the hype.

8

Kirstin

Oct 7, 2025

·

Stayed 2 nights

Staff was incredibly nice and accommodating. Property is beautiful and the amenities are great. Only down side is they are not very detailed in cleaning rooms, lots of stains and clear rush to complete the job. Maybe they are understaffed in this area.

10

DIANA M

Jul 8, 2025

·

Stayed 2 nights

Wonderful hotel for a long stay. Breakfast at the executive club has excellent service. Suites are excellent and beds are comfortable. Corridors of the floors where the rooms are, are always dirty and need vacuuming. Food trays from room service stay outside the rooms forever.

8

Hennessey Angelic

Aug 28, 2023

·

Stayed 4 nights

Overall it was a great hotel; the only thing that was a lil off was that the hotel rooms were a big run down & a slight old/moldy smell but besides that it was a great hotel; the service is great

10

Tristan

Oct 19, 2025

·

Stayed 5 nights

From the moment you step on the SL floor, the staff is super welcoming and the environment is chic and super clean. Everything is clean, every surface is clean. Not a thing out of place. Order and cleanliness is abundant. Also orderly.

2

Daja

Sep 2, 2025

·

Stayed 2 nights

this property has bed bugs !!

6

Myra Johnson

Sep 6, 2023

·

Stayed 6 nights

The floor in my room was not clean. I could see a ring of dirt embedded in the floor outside of the shower.

4

Ricardo

Oct 11, 2023

·

Stayed 2 nights

Las habitaciones están descuidadas, sillas rotas y el cuarto no estaba limpio, polvo acumulado en lámparas, apagadores rotos. El hotel estaba lleno y no había mesas para desayunar…

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2

Maria fernanda

Dec 9, 2024

·

Stayed 3 nights

cockroaches

10

Francine

Jul 18, 2025

·

Stayed 7 nights

The hotel was spotless, and the staff were friendly. It's a bit expensive, as I was expecting more of a luxury hotel. The only bad thing was the breakfast one morning, when everything was cold and the cup of coffee wasn't hot. The toast was hard as a rock, so it was a total disappointment for the price. The hotel person did provide a discount upon checkout after I complained that no one in the kitchen would answer the phone.

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Rooms

Rooms are large with balconies and striking ocean or city views, and beds generally comfortable. Design feels dated to some, with limited bathroom privacy, occasional A/C or noise issues, and minor maintenance concerns.

Related guest reviews

10

Andrea

Jun 11, 2023

·

Stayed 3 nights

Great location and lots of options without leaving the hotel. The only issue that we had was the A/C was not working properly so the room was hot.

6

Jessica

Jul 21, 2023

·

Stayed 4 nights

The best part was the staff! The staff was very friendly. The dining options and room service was good. The bad… The rooms were really poorly designed. There is NO PRIVACY for the room/bathroom. Getting to your room is a bit of a task because you need to use two different elevators.

8

Wing Huen R

Nov 14, 2025

·

Stayed 3 nights

The bath tub was not stable and water was leaked out. Excellent view though

10

Kristi

Mar 30, 2024

·

Stayed 1 night

Beautiful room with an amazing view.

8

Tommy Marcel

Jun 9, 2025

·

Stayed 7 nights

Room and hallway needs updating 19th floor.

8

Airton

Dec 27, 2024

·

Stayed 4 nights

A estadia foi boa. O cheiro de mofo é geral no Panamá. O banheiro dos quartos não tem privacidade nenhuma

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8

Melissa

Jul 9, 2024

·

Stayed 3 nights

The property is outdated. There is a lot of noise from neighboring rooms. Doors slamming, people walking above. Pool area was blocked off for construction.

8

Akin

Oct 20, 2025

·

Stayed 5 nights

The hotel is below the standard of the JW’s I have stayed in the past . The hotel is currently outdated

10

Andrae Kevin

Oct 27, 2025

·

Stayed 3 nights

The rooms were amazing

10

Debra

May 12, 2025

·

Stayed 3 nights

This is a beautiful property with lots of amenities. The rooms are large with stunning water, city, and mountain views. We enjoyed the large balcony to relax and catch the morning sunrise and evening sunsets. The rooms were equipped with all the needed essentials. Enjoyed having breakfast each morning out on the terrace each morning at Masi. The pools were gorgeous and it was never crowded during our visit. Because this property is so close to the ocean, there are a few cosmetic issues due to the salt water. For example, the desk chair in our room needed to be replaced. The metal portions of it had lots of corrosion because of its proximity to the balcony opening, but it wasn't a deal breaker at all ....just an observation. Overall we had a fantastic stay and will stay again during our next visit. Thanks for the hospitality JW!!

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Service

Staff are frequently praised as welcoming and accommodating across the property. However, multiple reviews cite slow or delayed check-in or housekeeping, inconsistent concierge support, billing issues, and uneven restaurant or poolside service.

Related guest reviews

2

Araceli

Mar 4, 2023

·

Stayed 2 nights

Checking in early was not possible and they didn’t go out of way their way as they had offered. Instead they keep stringing us along and then forgot us as a large party checked in…The property is spectacular, but, for a JW Marriott they should pay more attention to service… they have enough people waiting around.

10

Jayne

Jan 9, 2023

·

Stayed 19,365 nights

Excellent service from staff! We left our cell phone in our cab from cruise ship and security and management checked cameras in valet area and contacted cab company for us and had the phone retrieved. We were very thankful.

2

VINCE

Sep 17, 2023

·

Stayed 2 nights

Review: Disappointing Stay at a Marriott Hotel During my recent two-day stay at this Marriott hotel, I encountered a significant inconvenience which left me rather disheartened. On the second day of my stay, I requested a room service at 9:30 am. However, despite my repeated calls to the front desk and reassurances, the room was only cleaned by 4:00 pm. Essentially, I spent an entire day in a room that had not been serviced. I appreciate the efficiency and standards of service usually associated with the Marriott brand, having stayed at their various properties frequently. Unfortunately, this particular experience was far below my expectations. After expressing my concerns to the hotel and general manager, I was told that technically, they had until 5:00 pm to service rooms. While they did offer to cover my lunch bill as compensation, this gesture hardly compensated for the hassle. On a brighter note, the head of housekeeping personally came to my room to apologize for the oversight, which I genuinely appreciated. This showed a touch of personal responsibility, but the overall experience had already been tainted by the lengthy delay and perceived indifference from the hotel staff. For fellow travelers who prioritize prompt and efficient service, I would advise reconsidering your stay at this particular location. As a loyal Marriott member, it pains me to say that based on this experience, I won't be returning to this property in the future.

10

Joe

Feb 18, 2026

·

Stayed 3 nights

Staff especially but all aspects were excellent

4

Zibiah

Mar 30, 2025

·

I would not recommend this hotel from the smell, the view of the room, small pool area and always over crowded. My experience was far from amazing . For starters the suite that I booked was not ready. I arrived to the JW at 1 PM. I didn’t get a temporary room till 530pm , the suite that I paid for still wasn’t “ ready “ and being cleaned . I was told that I would be notified via email or call when my original room was ready . Arriving back to the hotel 1230am I still haven’t received a call or text from anyone about the room being available. Ingrid whom was at the front desk at time was so dismissive and didn’t care she stated that my room still wasn’t ready after I’ve waited already 25minutes. received a key at 1:15am. Checked out couple hours after didn’t stay more than 24hrs but was still charged for a night. I felt I was given any suite and not the one I paid a hefty amount for ! I was disappointed as you arrive off the elevator The smell in the hallway the carpet smells horrible. The rooms are very outdated. There is no privacy between the restroom and bedroom so you can hear toilet being flushed, hands being washed etc .The view was horrible ! apartments mostly blue buildings of tenants that had all different type of items hanging.I was told by Erika Perez the front office manager that for my compensation she would give me 10,000 rewards to my Marriott Bonvoy account since I am a member. I never received anything. Would never go back gives marriott a bad name .

4

JOHN STEVEN

Oct 25, 2025

·

Stayed 3 nights

Enjoyed the room, and facility. The concierge service was poor, and misleading. We booked a 1/2 day tour of the locks for $310. The Concierge said that we would be picked up between 6&9 depending on the tour service. We booked this on 10/22. On 10/25 at 6pm we were told pickup would be 4:50 am. We are in our 70’s. We are checking out that day, and couldn’t have possibly been ready at 4:50. I sent a email to the Marriott manager have not heard back. Now I am going to have to challenge the charge with my credit card company. Caveat Emptor

10

DICKENS

Oct 14, 2023

·

Stayed 6 nights

Service was excellent! From the moment we arrived, the doormen, service people on the ground level, reception lobby, by the elevators, on every floor, rooms were cleaned and organized every single day, the hotel restaurants were awesome, convenient parking garage attached to the hotel as well as a Casino with bars and food lounges.

10

jennifer

Mar 24, 2025

·

Stayed 4 nights

Great customer service , well maintained n impeccable- staff in the lounge were so courteous especially Diana and Jesus, beyond expectations. The facilities were great and services available too. Our room service staff Elvia Cosumano ( if I’m spelling it correct) was above and beyond what we’ve experienced in many of our travels including our many stays at different Marriott locations- her attention to detail and fast and efficient service was greatly appreciated.we really enjoyed everything, thank you

10

Grover

May 2, 2025

·

Stayed 4 nights

Loved everything about the property im big on staying at the marriot but i did encounter a rude emplyee who felt i wasnt worth her time at the roof top bar dont remeber her name butbit began with a M and the i encountred her again at the casino money window

10

Stephen

Oct 3, 2025

·

Stayed 5 nights

Staff is incredible. They take wonderful care of you. The restaurant was great. Breakfast every morning was delicious. The pool area is amazing and staff are very accomodating. Highly recommend this hotel.

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Location

Convenient for exploring Panama City, with malls, restaurants, and attractions reachable by foot or inexpensive Uber; many feel safe. Some note nearby construction, traffic or access challenges, and occasional unpleasant street smells outside.

Related guest reviews

8

Gary

Dec 15, 2024

·

Stayed 3 nights

Property is well maintained with great amenities and numerous options. Traffic in the area and access to the property in terrible.

8

Kafayat

Dec 26, 2024

·

Stayed 3 nights

Amazing staff. Maria at the front desk was very helpful. The breakfast was good with variety of options. The surrounding areas was kinda of off, with several construction sites.

10

Julius

Jan 16, 2025

·

Stayed 4 nights

Great views from the pool. Clean property. Centrally located in Panama City. Loved it. Ubers are super cheap from this hotel. Only downfall is that in the winter the sun doesn’t shine much on the pool so the water is cold and tanning is limited to 8a-11a. Other than that this property was excellent. 10/10 recommend.

10

Adam

Jun 25, 2025

·

Stayed 6 nights

Great location, a lot of nice amenities. I highly recommend.

8

Janine

Jul 14, 2025

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Stayed 3 nights

Looked as it did online. Loved the pool, food was great. Room clean and staff friendly. Great distance from airport and close to malls and restaurants

8

Christal

Jul 27, 2023

·

Stayed 4 nights

Not quite in the center of dining and entertainment, but still quite accessible by Uber or taxi. The hotel was clean, staff were incredibly helpful and attentive! Lots of amenities within the property! Would certainly stay there again!

10

Sumit

Jul 9, 2024

·

Stayed 4 nights

Good Location

8

Tamika

Mar 4, 2025

·

Stayed 5 nights

A beautiful hotel with a spacious , elegant room and balcony. The gym was top notch. I used it everyday. The rooftop infinity pool made for a relaxing oasis. I ordered delicious coconut water everyday. We ate at Masi for lunch--delicious and affordable! Plus, we enjoyed hot lattes daily at the lobby cafe. Our total food bill was incredibly affordable. My only critique would be the area outside of the hotel. While there are plenty of shops and restaurants to walk to, dog walkers in the area do NOT routinely pick up their dog's waste. We had to constantly look at the ground to make sure we were not stepping in dog poop. Not so fun.

10

Igor Yonatan

Jul 11, 2023

·

Stayed 3 nights

La ubicación es genial , cerca de todas las áreas , es muy fácil y económico moverse en Uber hacia cualquier lugar , el Edificio cuenta con 10 restaurantes internacionales , vistas del océano y un casino , excelente lugar para pasar unos días en la ciudad !!!

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10

Marcelino

Dec 10, 2024

·

Stayed 1 night

Definitely one the best view of the Panama bay ... excellent location near to a shopping center, the staff is amazing, beautiful rooms , totally recommend...

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Dining

On-site options are varied, with breakfast and several restaurants and bars often praised. Critiques include slow service at times, limited availability during private events, and occasional misses on food temperature or drink quality.

Related guest reviews

8

Kirstin

Oct 10, 2025

·

Stayed 1 night

Nice property. USA prices but not surprising if you book a mariott in Panama. If I had planned better, I would have stayed in a more unique place. Seems like more of an event hotel. Cava bar had some awesome cocktails and Misi food and wine was great.

8

Marissa

Apr 21, 2023

·

Stayed 3 nights

This hotel met all my expectations except when it came to ordering room service. I think they could improve in that area but I absolutely would stay here again and recommend others to as well. Just maybe eat at the surrounding restaurants instead. Customer service however is spectacular.

8

David

Nov 17, 2025

·

Stayed 2 nights

Spotless, friendly and great food. Great pools a restaurants.

10

Donald

Oct 19, 2025

·

Stayed 5 nights

Room service, clean room, excellent food

10

Adam

Apr 19, 2024

·

Stayed 1 night

Overall nice hotel, rooms great, beautiful pool and restaurants. Good service at check in/out, mediocre at restaurants. Food was all good. Drinks not so much: Great views

10

Oscar

Feb 12, 2025

·

Stayed 4 nights

Breakfast buffet at Masi was amazing. And drinks at Azul pool bar hit the spot. Staff were always kind and helpful.

10

Geary

Jun 1, 2025

·

Stayed 6 nights

Very clean and service was great. The breakfast was very good.

10

Francine

Jul 18, 2025

·

Stayed 7 nights

The hotel was spotless, and the staff were friendly. It's a bit expensive, as I was expecting more of a luxury hotel. The only bad thing was the breakfast one morning, when everything was cold and the cup of coffee wasn't hot. The toast was hard as a rock, so it was a total disappointment for the price. The hotel person did provide a discount upon checkout after I complained that no one in the kitchen would answer the phone.

10

Stephen

Oct 3, 2025

·

Stayed 5 nights

Staff is incredible. They take wonderful care of you. The restaurant was great. Breakfast every morning was delicious. The pool area is amazing and staff are very accomodating. Highly recommend this hotel.

8

Brenda

Feb 4, 2024

·

Stayed 6 nights

The facility was nice but definitely not five star. The dining was limited and would be blocked off for private events. Our group email concierge several times prior to arrival with absolutely no response. OK to stay but not close to the level of service required

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $330	2 $329	3 $357	4 $386	5 $377	6 $400	7 $400
8 $420	9 $477	10 $494	11 $463	12 $401	13 $314	14 $324
15 $378	16	17 $477	18 $1,878	19 $816	20 $376	21 $331
22 $324	23 $378	24 $394	25 $410	26 $393	27 $316	28 $307
29 $350	30 $370

JW Marriott Panama

Prices for JW Marriott Panama

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed

Suite, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Sea View

Grand Suite, 2 Double Beds, Partial Ocean View

Grand Suite, 1 King Bed, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View

Executive Suite, 1 King Bed, Partial Ocean View

Deluxe Room, 2 Double Beds, Partial Ocean View

Room, 1 King Bed, Partial Ocean View

Guest reviews of JW Marriott Panama

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about JW Marriott Panama

Considering this hotel for your Panama City trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27 $658	28 $383	29 $394	30 $431	31 $363