Rixos The Palm Hotel & Suites - Ultra All Inclusive
$3,404
/ night
Avg. for November
Prices for Rixos The Palm Hotel & Suites - Ultra All Inclusive
Select dates to see prices and availability
$3,404
/ night
Avg. for November
Monthly average prices
Nightly prices at Rixos The Palm Hotel & Suites - Ultra All Inclusive average $338 in June, the cheapest month, and $4,144 in January, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $4,144 |
| May | $374 |
| June | $338 |
| July | $347 |
| August | $375 |
| November | $3,404 |
| December | $2,260 |
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M
J
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Nov · $3,404
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Most expensive: January (~$4,144)
Cheapest: June (~$338)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional features at this hotel include complimenta...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Business amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Dubai? This hotel has 682 square feet (63 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Dining
Grab a bite at Bodrum Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Rooms
Make yourself at home in one of the 230 air-conditioned rooms featuring minibars and plasma televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Location
With a stay at Rixos The Palm Hotel & Suites – Ultra All Inclusive in Dubai, you'll be 3.5 mi (5.7 km) from Aquaventure and 10.5 mi (16.9 km) from Skydive Dubai. This beach hotel is 10.9 mi (17.5 km) from Souk Madinat Jumeirah and 11 mi (17.7 km) from Wild Wadi Water Park.
What's nearby
Aquaventure(3.5 miles)
Lost World Aquarium(3.6 miles)
Atlantis, The Palm(4.2 miles)
The Pointe(6 miles)
Palm West Beach(6.7 miles)
The View at The Palm(7.5 miles)
Palm Jumeirah Mall(7.5 miles)
Dubai College(8.8 miles)
Dubai Marina Mall(10.3 miles)
Al Sufouh Beach(10.4 miles)
The Walk(10.5 miles)
Skydive Dubai(10.5 miles)
Marina Beach(10.5 miles)
Jebel Ali Race Course(10.5 miles)
Mohammad Bin Ahmed Al Mulla Mosque(10.6 miles)
Dubai Intl. Airport (DXB)(26.1 miles)
Al Maktoum Intl. Airport (DWC)(32.5 miles)
Sharjah (SHJ-Sharjah Intl.)(42.3 miles)
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Tour Desk
Location
The Palm Jumeirah,East Crescent,Plot C40 P.O Box18652, Dubai, United Arab Emirates
Aquaventure (3.5 miles)
Lost World Aquarium (3.6 miles)
Atlantis, The Palm (4.2 miles)
The Pointe (6 miles)
Palm West Beach (6.7 miles)
The View at The Palm (7.5 miles)
Guest reviews of Rixos The Palm Hotel & Suites - Ultra All Inclusive
8.9
Fabulous
Based on 1,403 verified reviews
Who stays here?
Business
4%
Couple
35%
Family
44%
Group
12%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Rixos The Palm Hotel & Suites - Ultra All Inclusive highlight excellent service, varied dining, and family-friendly facilities, with guests praising spacious rooms, clean grounds, and views, while noting occasional dated decor, AC issues, and limited dinner reservations.
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What guests think
Reviews of Rixos The Palm Hotel & Suites - Ultra All Inclusive highlight excellent service, varied dining, and family-friendly facilities, with guests praising spacious rooms, clean grounds, and views, while noting occasional dated decor, AC issues, and limited dinner reservations.
Guests highlight multiple pools, a beach, spa and salon, lively bars, and a popular kids club, though sun loungers are sometimes reserved early. Restaurants cater well to special diets. Overall, expect a relaxed resort experience with strong amenities and reliable quality.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Multiple pools, a beach, spa and salon, lively bars, and a popular kids club stand out. Sun loungers are sometimes reserved early.
Related guest reviews
10
Alejandra
Aug 10, 2025
·
Stayed 6 nights
Great property! I would say is if you are going just as a couple, there is A LOT of families with kids even in the pool area around the bar and that wasn’t very nice. Also, not much reservations available for the restaurants for dinner. The day we got there we wanted to book and everything was booked out. But besides that, our room was beautiful, the hotel was so clean and the food was good.
Great property! I would say is if you are going just as a couple, there is A LOT of families with kids even in the pool area around the bar and that wasn’t very nice. Also, not much reservations available for the restaurants for dinner. The day we got there we wanted to book and everything was booked out. But besides that, our room was beautiful, the hotel was so clean and the food was good.
8
Fischer
Jul 25, 2023
·
Stayed 14 nights
Unser Familienurlaub im Rixos the Palm in Dubai war einfach großartig! Das All-Inclusive-Angebot hat uns voll und ganz überzeugt - die Qualität der Speisen und Getränke war wirklich hervorragend. Besonders die Abende im Steak-Restaurant und beim Italiener waren ein Genuss für unseren Gaumen. Das Servicepersonal war äußerst aufmerksam und immer darum bemüht, dass es uns an nichts fehlt. Die Lage des Hotels ist einfach perfekt für einen entspannten Badeurlaub. Wenn man Lust hat, die Stadt zu erkunden, empfiehlt es sich wirklich, ein Mietauto zu nehmen - so konnten wir die faszinierenden Seiten von Dubai in vollen Zügen entdecken. Nur schade, dass das Selfparking trotz Angabe nicht verfügbar war. Das Zimmer war zwar geräumig und sauber, jedoch war es ein wenig abgewohnt. Leider hatten wir das Pech, ein Zimmer direkt über der Bar1 zu bekommen, und abends war es zwischen 21 und 24 Uhr ziemlich laut und die Musik drang gut hörbar in unser Zimmer. Die verschiedenen Pools des Hotels sind wunderschön gestaltet und laden zum Entspannen ein. Aber wie erwartet, wurden die Liegen schon früh morgens reserviert, was ein bisschen schade war. Leider waren die Liegebetten nur einigen Gästen vorbehalten. Doch der Fruchtstand am Pool war super - jeden Tag wurden wir mit frischen Vitaminen verwöhnt. Im Sommer sollte man allerdings keine Abkühlung im Meer erwarten - das Badewannenwasser zuhause ist kühler ;-
Unser Familienurlaub im Rixos the Palm in Dubai war einfach großartig! Das All-Inclusive-Angebot hat uns voll und ganz überzeugt - die Qualität der Speisen und Getränke war wirklich hervorragend. Besonders die Abende im Steak-Restaurant und beim Italiener waren ein Genuss für unseren Gaumen. Das Servicepersonal war äußerst aufmerksam und immer darum bemüht, dass es uns an nichts fehlt. Die Lage des Hotels ist einfach perfekt für einen entspannten Badeurlaub. Wenn man Lust hat, die Stadt zu erkunden, empfiehlt es sich wirklich, ein Mietauto zu nehmen - so konnten wir die faszinierenden Seiten von Dubai in vollen Zügen entdecken. Nur schade, dass das Selfparking trotz Angabe nicht verfügbar war. Das Zimmer war zwar geräumig und sauber, jedoch war es ein wenig abgewohnt. Leider hatten wir das Pech, ein Zimmer direkt über der Bar1 zu bekommen, und abends war es zwischen 21 und 24 Uhr ziemlich laut und die Musik drang gut hörbar in unser Zimmer. Die verschiedenen Pools des Hotels sind wunderschön gestaltet und laden zum Entspannen ein. Aber wie erwartet, wurden die Liegen schon früh morgens reserviert, was ein bisschen schade war. Leider waren die Liegebetten nur einigen Gästen vorbehalten. Doch der Fruchtstand am Pool war super - jeden Tag wurden wir mit frischen Vitaminen verwöhnt. Im Sommer sollte man allerdings keine Abkühlung im Meer erwarten - das Badewannenwasser zuhause ist kühler ;-
10
david
Dec 27, 2022
·
Stayed 19,353 nights
Property is so clean,staff amazing.Beach is clean.The view is so nice.
Property is so clean,staff amazing.Beach is clean.The view is so nice.
8
Fred
Aug 15, 2024
·
Stayed 9 nights
Das Persönlich war größtenteils sehr freundlich und hilfsbereit. Es wurden einem eigentlich alle Wünsche erfüllt. Im Steakhouse war dies leider nicht der Fall. Speisen und Getränke Auswahl sowie Qualität war hervorragend. In der Bar gab es Abends fast immer Live Musik was ich sehr gut finde. Das Zimmer/ Suite war groß und sauber. Leider war die Suite doch schon etwas veraltet bzw. hatte die besten Zeiten schon hinter sich. Die Liegen an allen Pools wurden schon früh und teils durch mithilfe des Personals reserviert und wie mal es kennt größtenteils ungenutzt. Das war ärgerlich, da wir sowas nicht machen. Die Sonnenschirme sollten auch mal erneuert werden. Bezüglich der Liegenreservierungen sollte eine Lösung gefunden werden, da wir ja von einem vermeintlichen 5Sterne Luxus Hotel sprechen. Mein Fazit: Schöner Urlaub, aber nicht der Luxus den ich mir von Dubai versprochen habe.
Das Persönlich war größtenteils sehr freundlich und hilfsbereit. Es wurden einem eigentlich alle Wünsche erfüllt. Im Steakhouse war dies leider nicht der Fall. Speisen und Getränke Auswahl sowie Qualität war hervorragend. In der Bar gab es Abends fast immer Live Musik was ich sehr gut finde. Das Zimmer/ Suite war groß und sauber. Leider war die Suite doch schon etwas veraltet bzw. hatte die besten Zeiten schon hinter sich. Die Liegen an allen Pools wurden schon früh und teils durch mithilfe des Personals reserviert und wie mal es kennt größtenteils ungenutzt. Das war ärgerlich, da wir sowas nicht machen. Die Sonnenschirme sollten auch mal erneuert werden. Bezüglich der Liegenreservierungen sollte eine Lösung gefunden werden, da wir ja von einem vermeintlichen 5Sterne Luxus Hotel sprechen. Mein Fazit: Schöner Urlaub, aber nicht der Luxus den ich mir von Dubai versprochen habe.
8
Raj
Sep 17, 2023
·
Stayed 10 nights
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
8
Christopher
Jun 20, 2023
·
Stayed 10 nights
The hotel was great for kids but was a little dated in areas and being at the end of the palm made it a long way to get anywhere. The all inclusive option is rare in Dubai and we always feel is a must with young kids.
The hotel was great for kids but was a little dated in areas and being at the end of the palm made it a long way to get anywhere. The all inclusive option is rare in Dubai and we always feel is a must with young kids.
10
John
Sep 22, 2024
·
Stayed 10 nights
service friendly staff nothing was to much all facilities were great dubai is just a nice place to visit looking to return in the near future special shout out to javed front of house
service friendly staff nothing was to much all facilities were great dubai is just a nice place to visit looking to return in the near future special shout out to javed front of house
10
Alan
Nov 1, 2024
·
Stayed 11 nights
Best place for super efficient staff great for family’s loads to do and great experience all around will definitely be heading back.
Best place for super efficient staff great for family’s loads to do and great experience all around will definitely be heading back.
10
GEORGE
Jun 10, 2025
·
Stayed 2 nights
Another amazing family stay at the Rixos Palm! Huge thanks to Jhonathon at the pool bar, Shanka, who seems to earn a promotion after every visit, and all the wonderful bar staff, restaurant teams, and kids’ club entertainers. The Rixos makes you feel at home from the moment you arrive. Unlike many other "all-inclusives" where you're often told what you can’t have, this place has everything covered, from top notch kids’ entertainment to fancy cocktails and à la carte dining. There's a great buffet for casual meals and super comfortable beds. It may not be the most design-led hotel in Dubai but it makes up for that in service. If you're after great food, fantastic bars, and family-friendly fun, this is the hotel for you.
Another amazing family stay at the Rixos Palm! Huge thanks to Jhonathon at the pool bar, Shanka, who seems to earn a promotion after every visit, and all the wonderful bar staff, restaurant teams, and kids’ club entertainers. The Rixos makes you feel at home from the moment you arrive. Unlike many other "all-inclusives" where you're often told what you can’t have, this place has everything covered, from top notch kids’ entertainment to fancy cocktails and à la carte dining. There's a great buffet for casual meals and super comfortable beds. It may not be the most design-led hotel in Dubai but it makes up for that in service. If you're after great food, fantastic bars, and family-friendly fun, this is the hotel for you.
10
Greig
Nov 27, 2024
·
Stayed 7 nights
There is not enough I can say about Rixos, on The Palm. Exceptional views, fantastic service, excellent accommodation and it has everything you need - pools, the beach, a spa, a full service salon - whatever you need and want, they have it. We were spoilt for choice with the restaurants, each one providing something different and unique. We will be back as a family for our next trip. They have a beautiful kids club and the package is all inclusive. This resort is great value for money.
There is not enough I can say about Rixos, on The Palm. Exceptional views, fantastic service, excellent accommodation and it has everything you need - pools, the beach, a spa, a full service salon - whatever you need and want, they have it. We were spoilt for choice with the restaurants, each one providing something different and unique. We will be back as a family for our next trip. They have a beautiful kids club and the package is all inclusive. This resort is great value for money.
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AI-generated summary based on recent guest reviews
Cleanliness
Overall very clean across rooms and public areas. A few guests reported missed details or wear.
Related guest reviews
10
Alma
Sep 4, 2023
·
Stayed 6 nights
This property is the best we ever been to, we enjoyed our stay, the cleanliness, how safe it is, the food and drinks. Saban at the bar was awesome! We would come here again. Thank you Rixos
This property is the best we ever been to, we enjoyed our stay, the cleanliness, how safe it is, the food and drinks. Saban at the bar was awesome! We would come here again. Thank you Rixos
10
Alejandra
Aug 10, 2025
·
Stayed 6 nights
Great property! I would say is if you are going just as a couple, there is A LOT of families with kids even in the pool area around the bar and that wasn’t very nice. Also, not much reservations available for the restaurants for dinner. The day we got there we wanted to book and everything was booked out. But besides that, our room was beautiful, the hotel was so clean and the food was good.
Great property! I would say is if you are going just as a couple, there is A LOT of families with kids even in the pool area around the bar and that wasn’t very nice. Also, not much reservations available for the restaurants for dinner. The day we got there we wanted to book and everything was booked out. But besides that, our room was beautiful, the hotel was so clean and the food was good.
8
Fischer
Jul 25, 2023
·
Stayed 14 nights
Unser Familienurlaub im Rixos the Palm in Dubai war einfach großartig! Das All-Inclusive-Angebot hat uns voll und ganz überzeugt - die Qualität der Speisen und Getränke war wirklich hervorragend. Besonders die Abende im Steak-Restaurant und beim Italiener waren ein Genuss für unseren Gaumen. Das Servicepersonal war äußerst aufmerksam und immer darum bemüht, dass es uns an nichts fehlt. Die Lage des Hotels ist einfach perfekt für einen entspannten Badeurlaub. Wenn man Lust hat, die Stadt zu erkunden, empfiehlt es sich wirklich, ein Mietauto zu nehmen - so konnten wir die faszinierenden Seiten von Dubai in vollen Zügen entdecken. Nur schade, dass das Selfparking trotz Angabe nicht verfügbar war. Das Zimmer war zwar geräumig und sauber, jedoch war es ein wenig abgewohnt. Leider hatten wir das Pech, ein Zimmer direkt über der Bar1 zu bekommen, und abends war es zwischen 21 und 24 Uhr ziemlich laut und die Musik drang gut hörbar in unser Zimmer. Die verschiedenen Pools des Hotels sind wunderschön gestaltet und laden zum Entspannen ein. Aber wie erwartet, wurden die Liegen schon früh morgens reserviert, was ein bisschen schade war. Leider waren die Liegebetten nur einigen Gästen vorbehalten. Doch der Fruchtstand am Pool war super - jeden Tag wurden wir mit frischen Vitaminen verwöhnt. Im Sommer sollte man allerdings keine Abkühlung im Meer erwarten - das Badewannenwasser zuhause ist kühler ;-
Unser Familienurlaub im Rixos the Palm in Dubai war einfach großartig! Das All-Inclusive-Angebot hat uns voll und ganz überzeugt - die Qualität der Speisen und Getränke war wirklich hervorragend. Besonders die Abende im Steak-Restaurant und beim Italiener waren ein Genuss für unseren Gaumen. Das Servicepersonal war äußerst aufmerksam und immer darum bemüht, dass es uns an nichts fehlt. Die Lage des Hotels ist einfach perfekt für einen entspannten Badeurlaub. Wenn man Lust hat, die Stadt zu erkunden, empfiehlt es sich wirklich, ein Mietauto zu nehmen - so konnten wir die faszinierenden Seiten von Dubai in vollen Zügen entdecken. Nur schade, dass das Selfparking trotz Angabe nicht verfügbar war. Das Zimmer war zwar geräumig und sauber, jedoch war es ein wenig abgewohnt. Leider hatten wir das Pech, ein Zimmer direkt über der Bar1 zu bekommen, und abends war es zwischen 21 und 24 Uhr ziemlich laut und die Musik drang gut hörbar in unser Zimmer. Die verschiedenen Pools des Hotels sind wunderschön gestaltet und laden zum Entspannen ein. Aber wie erwartet, wurden die Liegen schon früh morgens reserviert, was ein bisschen schade war. Leider waren die Liegebetten nur einigen Gästen vorbehalten. Doch der Fruchtstand am Pool war super - jeden Tag wurden wir mit frischen Vitaminen verwöhnt. Im Sommer sollte man allerdings keine Abkühlung im Meer erwarten - das Badewannenwasser zuhause ist kühler ;-
10
david
Dec 27, 2022
·
Stayed 19,353 nights
Property is so clean,staff amazing.Beach is clean.The view is so nice.
Property is so clean,staff amazing.Beach is clean.The view is so nice.
10
terry
Aug 5, 2023
·
Stayed 4 nights
Very friendly staff ,clean and endless food and drink .
Very friendly staff ,clean and endless food and drink .
8
Fred
Aug 15, 2024
·
Stayed 9 nights
Das Persönlich war größtenteils sehr freundlich und hilfsbereit. Es wurden einem eigentlich alle Wünsche erfüllt. Im Steakhouse war dies leider nicht der Fall. Speisen und Getränke Auswahl sowie Qualität war hervorragend. In der Bar gab es Abends fast immer Live Musik was ich sehr gut finde. Das Zimmer/ Suite war groß und sauber. Leider war die Suite doch schon etwas veraltet bzw. hatte die besten Zeiten schon hinter sich. Die Liegen an allen Pools wurden schon früh und teils durch mithilfe des Personals reserviert und wie mal es kennt größtenteils ungenutzt. Das war ärgerlich, da wir sowas nicht machen. Die Sonnenschirme sollten auch mal erneuert werden. Bezüglich der Liegenreservierungen sollte eine Lösung gefunden werden, da wir ja von einem vermeintlichen 5Sterne Luxus Hotel sprechen. Mein Fazit: Schöner Urlaub, aber nicht der Luxus den ich mir von Dubai versprochen habe.
Das Persönlich war größtenteils sehr freundlich und hilfsbereit. Es wurden einem eigentlich alle Wünsche erfüllt. Im Steakhouse war dies leider nicht der Fall. Speisen und Getränke Auswahl sowie Qualität war hervorragend. In der Bar gab es Abends fast immer Live Musik was ich sehr gut finde. Das Zimmer/ Suite war groß und sauber. Leider war die Suite doch schon etwas veraltet bzw. hatte die besten Zeiten schon hinter sich. Die Liegen an allen Pools wurden schon früh und teils durch mithilfe des Personals reserviert und wie mal es kennt größtenteils ungenutzt. Das war ärgerlich, da wir sowas nicht machen. Die Sonnenschirme sollten auch mal erneuert werden. Bezüglich der Liegenreservierungen sollte eine Lösung gefunden werden, da wir ja von einem vermeintlichen 5Sterne Luxus Hotel sprechen. Mein Fazit: Schöner Urlaub, aber nicht der Luxus den ich mir von Dubai versprochen habe.
10
Gemma
Apr 15, 2023
·
Stayed 10 nights
Off the scale amazing! We have been to many 5* hotels and this is up there with the best. The service was awesome, food delicious, so clean, modern. Highly recommend - book it! :)
Off the scale amazing! We have been to many 5* hotels and this is up there with the best. The service was awesome, food delicious, so clean, modern. Highly recommend - book it! :)
2
Jennifer
Jul 31, 2023
·
Stayed 13 nights
I feel obliged to write this as I made my decision based on the reviews of other people on this platform. I’ve recently got back from staying at the Rixos for two weeks and I must say it is very very poor in comparison to other hotels in Dubai , yes it’s probably better than some hotels in Europe, but in the UAE there are much better places to stay, the property is extremely tired. The rooms need huge amounts of maintenance. The cleaning teams are time checked and so miss many things leading to the rooms being left dirty or areas not being cleaned at all the food and the buffet restaurants is the same every day almost only slight changes, the second restaurant for the buffet was closed and we weren’t told this which led to huge queues in the main restaurant but the worst thing is the restaurants that you have to book into which is where the good food is they limit the amount of people who go into these at night I would say they’re probably working on about 50% occupancy of the actual restaurant. I’m not sure if this is cost saving for food cost or staffing problems, but it was an absolute joke when we actually got into these restaurants to see half the restaurant empty and queues in the main restaurant. In my opinion look elsewhere, there’s much better options in Dubai than this.
I feel obliged to write this as I made my decision based on the reviews of other people on this platform. I’ve recently got back from staying at the Rixos for two weeks and I must say it is very very poor in comparison to other hotels in Dubai , yes it’s probably better than some hotels in Europe, but in the UAE there are much better places to stay, the property is extremely tired. The rooms need huge amounts of maintenance. The cleaning teams are time checked and so miss many things leading to the rooms being left dirty or areas not being cleaned at all the food and the buffet restaurants is the same every day almost only slight changes, the second restaurant for the buffet was closed and we weren’t told this which led to huge queues in the main restaurant but the worst thing is the restaurants that you have to book into which is where the good food is they limit the amount of people who go into these at night I would say they’re probably working on about 50% occupancy of the actual restaurant. I’m not sure if this is cost saving for food cost or staffing problems, but it was an absolute joke when we actually got into these restaurants to see half the restaurant empty and queues in the main restaurant. In my opinion look elsewhere, there’s much better options in Dubai than this.
10
yavuz
Feb 18, 2024
·
Stayed 7 nights
Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
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AI-generated summary based on recent guest reviews
Rooms
Rooms and suites are spacious with good views and generally comfortable beds. Some feel dated, with occasional AC or maintenance issues, and bed comfort can vary.
Related guest reviews
10
Alejandra
Aug 10, 2025
·
Stayed 6 nights
Great property! I would say is if you are going just as a couple, there is A LOT of families with kids even in the pool area around the bar and that wasn’t very nice. Also, not much reservations available for the restaurants for dinner. The day we got there we wanted to book and everything was booked out. But besides that, our room was beautiful, the hotel was so clean and the food was good.
Great property! I would say is if you are going just as a couple, there is A LOT of families with kids even in the pool area around the bar and that wasn’t very nice. Also, not much reservations available for the restaurants for dinner. The day we got there we wanted to book and everything was booked out. But besides that, our room was beautiful, the hotel was so clean and the food was good.
10
Justyna
Dec 29, 2024
·
Stayed 4 nights
Fantastic hotel,staff very friendly.Got an upgrade from 3 bedrooms to a penthouse,very much appreciated!In a restaurant chefs more than happy to help with my gluten free diet requirements. The only thing was that,it’s time to renovate interiors,fresh wallpaper and a lick of paint would make it perfect.
Fantastic hotel,staff very friendly.Got an upgrade from 3 bedrooms to a penthouse,very much appreciated!In a restaurant chefs more than happy to help with my gluten free diet requirements. The only thing was that,it’s time to renovate interiors,fresh wallpaper and a lick of paint would make it perfect.
10
Scott
Jan 28, 2024
·
Stayed 4 nights
A most enjoyable and very relaxing 5 days in Dubai. Hotel was exactly what we wanted. Food was excellent, service was excellent, room was extremely spacious and comfortable. Sad to be going home. We will definitely go back
A most enjoyable and very relaxing 5 days in Dubai. Hotel was exactly what we wanted. Food was excellent, service was excellent, room was extremely spacious and comfortable. Sad to be going home. We will definitely go back
6
Dipti
May 30, 2023
·
Stayed 5 nights
it was amazing for kids. there was loads to do and the food was lovely too. we also had all inclusive and it was totally worth it however our room had AC issues and we were forced to move. we had a second room with better views however the shower knob broke and the AC still wasnt perfect. i felt we spent so much - we shouldnt have really had these issues. we have 2 small children too so it was really impractical. the manager did say he would give us a discount or upgrade the next time we decide to visit but not sure we will to be honest.
it was amazing for kids. there was loads to do and the food was lovely too. we also had all inclusive and it was totally worth it however our room had AC issues and we were forced to move. we had a second room with better views however the shower knob broke and the AC still wasnt perfect. i felt we spent so much - we shouldnt have really had these issues. we have 2 small children too so it was really impractical. the manager did say he would give us a discount or upgrade the next time we decide to visit but not sure we will to be honest.
8
Fred
Aug 15, 2024
·
Stayed 9 nights
Das Persönlich war größtenteils sehr freundlich und hilfsbereit. Es wurden einem eigentlich alle Wünsche erfüllt. Im Steakhouse war dies leider nicht der Fall. Speisen und Getränke Auswahl sowie Qualität war hervorragend. In der Bar gab es Abends fast immer Live Musik was ich sehr gut finde. Das Zimmer/ Suite war groß und sauber. Leider war die Suite doch schon etwas veraltet bzw. hatte die besten Zeiten schon hinter sich. Die Liegen an allen Pools wurden schon früh und teils durch mithilfe des Personals reserviert und wie mal es kennt größtenteils ungenutzt. Das war ärgerlich, da wir sowas nicht machen. Die Sonnenschirme sollten auch mal erneuert werden. Bezüglich der Liegenreservierungen sollte eine Lösung gefunden werden, da wir ja von einem vermeintlichen 5Sterne Luxus Hotel sprechen. Mein Fazit: Schöner Urlaub, aber nicht der Luxus den ich mir von Dubai versprochen habe.
Das Persönlich war größtenteils sehr freundlich und hilfsbereit. Es wurden einem eigentlich alle Wünsche erfüllt. Im Steakhouse war dies leider nicht der Fall. Speisen und Getränke Auswahl sowie Qualität war hervorragend. In der Bar gab es Abends fast immer Live Musik was ich sehr gut finde. Das Zimmer/ Suite war groß und sauber. Leider war die Suite doch schon etwas veraltet bzw. hatte die besten Zeiten schon hinter sich. Die Liegen an allen Pools wurden schon früh und teils durch mithilfe des Personals reserviert und wie mal es kennt größtenteils ungenutzt. Das war ärgerlich, da wir sowas nicht machen. Die Sonnenschirme sollten auch mal erneuert werden. Bezüglich der Liegenreservierungen sollte eine Lösung gefunden werden, da wir ja von einem vermeintlichen 5Sterne Luxus Hotel sprechen. Mein Fazit: Schöner Urlaub, aber nicht der Luxus den ich mir von Dubai versprochen habe.
10
Paula Jane
Feb 6, 2025
·
Stayed 5 nights
2 bedroom suite was huge. Food in the steak restaurant was amazing
2 bedroom suite was huge. Food in the steak restaurant was amazing
8
Raj
Sep 17, 2023
·
Stayed 10 nights
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
10
GEORGE
Jun 10, 2025
·
Stayed 2 nights
Another amazing family stay at the Rixos Palm! Huge thanks to Jhonathon at the pool bar, Shanka, who seems to earn a promotion after every visit, and all the wonderful bar staff, restaurant teams, and kids’ club entertainers. The Rixos makes you feel at home from the moment you arrive. Unlike many other "all-inclusives" where you're often told what you can’t have, this place has everything covered, from top notch kids’ entertainment to fancy cocktails and à la carte dining. There's a great buffet for casual meals and super comfortable beds. It may not be the most design-led hotel in Dubai but it makes up for that in service. If you're after great food, fantastic bars, and family-friendly fun, this is the hotel for you.
Another amazing family stay at the Rixos Palm! Huge thanks to Jhonathon at the pool bar, Shanka, who seems to earn a promotion after every visit, and all the wonderful bar staff, restaurant teams, and kids’ club entertainers. The Rixos makes you feel at home from the moment you arrive. Unlike many other "all-inclusives" where you're often told what you can’t have, this place has everything covered, from top notch kids’ entertainment to fancy cocktails and à la carte dining. There's a great buffet for casual meals and super comfortable beds. It may not be the most design-led hotel in Dubai but it makes up for that in service. If you're after great food, fantastic bars, and family-friendly fun, this is the hotel for you.
10
Mandeep
Dec 10, 2022
·
Stayed 6 nights
Great 5 star experience! Staff were all amazing which goes a long way. Hotel had great facilities and was very family friendly. Areas for improvement? 1 - quality of beds could be better/more comfortable. 2 - adding usb ports and better TV entertainment eg Netflix login capability would have been a bonus
Great 5 star experience! Staff were all amazing which goes a long way. Hotel had great facilities and was very family friendly. Areas for improvement? 1 - quality of beds could be better/more comfortable. 2 - adding usb ports and better TV entertainment eg Netflix login capability would have been a bonus
10
Greig
Nov 27, 2024
·
Stayed 7 nights
There is not enough I can say about Rixos, on The Palm. Exceptional views, fantastic service, excellent accommodation and it has everything you need - pools, the beach, a spa, a full service salon - whatever you need and want, they have it. We were spoilt for choice with the restaurants, each one providing something different and unique. We will be back as a family for our next trip. They have a beautiful kids club and the package is all inclusive. This resort is great value for money.
There is not enough I can say about Rixos, on The Palm. Exceptional views, fantastic service, excellent accommodation and it has everything you need - pools, the beach, a spa, a full service salon - whatever you need and want, they have it. We were spoilt for choice with the restaurants, each one providing something different and unique. We will be back as a family for our next trip. They have a beautiful kids club and the package is all inclusive. This resort is great value for money.
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AI-generated summary based on recent guest reviews
Service
Service is consistently friendly, attentive, and often goes above and beyond, with early check ins and personal touches mentioned. Minor inconsistencies appear in isolated venues.
Related guest reviews
10
Leigh Marie
Oct 31, 2023
·
Stayed 7 nights
Amazing resort! Staff cannot do enough for you!
Amazing resort! Staff cannot do enough for you!
10
Andrew
Oct 16, 2024
·
Stayed 6 nights
An amazing place to stay. Treated like with the upmost respect. Any issues or concerns where dealt with straight away.
An amazing place to stay. Treated like with the upmost respect. Any issues or concerns where dealt with straight away.
10
jale
Apr 14, 2024
·
Stayed 5 nights
Hizmet çok iyiydi. Çalışanların istekli olması ve her daim destek oluyor olmaları da çok güzeldi. Özellikle çocuklu aileler için avantajlı olacaktır.
Hizmet çok iyiydi. Çalışanların istekli olması ve her daim destek oluyor olmaları da çok güzeldi. Özellikle çocuklu aileler için avantajlı olacaktır.
10
Helen
Oct 8, 2025
·
Stayed 6 nights
Food - Amazing ! Staff - unbelievable ! We had such a good time
Food - Amazing ! Staff - unbelievable ! We had such a good time
8
Raj
Sep 17, 2023
·
Stayed 10 nights
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
10
Rudolph Barrington Beckford
Oct 15, 2025
·
Stayed 5 nights
An Unforgettable Stay – 10/10 Across the Board! Our recent stay at Rixos The Palm Dubai was absolutely outstanding from start to finish! Every detail exceeded expectations — the property is stunning, the food is exceptional, and the service is truly world-class. A special shout-out to Diwan, the amazing manager at the steakhouse. His professionalism, warmth, and attention to detail made our dining experience unforgettable. The food was perfection, and his personal touch really elevated the evening. Another huge thank-you to Hazem from guest services — his friendly attitude and willingness to go the extra mile made us feel so well taken care of throughout our stay. And I can’t forget Safy from the photography team. Although there was a scheduling conflict that initially left me a bit frustrated, Safy handled everything with such grace and professionalism. She completely turned the situation around and made the experience enjoyable and memorable — a true testament to top-notch service recovery. Overall, this resort delivers luxury, comfort, and impeccable hospitality in every sense. The team truly goes above and beyond. Rixos The Palm Dubai is a solid 10 out of 10 — highly recommended!
An Unforgettable Stay – 10/10 Across the Board! Our recent stay at Rixos The Palm Dubai was absolutely outstanding from start to finish! Every detail exceeded expectations — the property is stunning, the food is exceptional, and the service is truly world-class. A special shout-out to Diwan, the amazing manager at the steakhouse. His professionalism, warmth, and attention to detail made our dining experience unforgettable. The food was perfection, and his personal touch really elevated the evening. Another huge thank-you to Hazem from guest services — his friendly attitude and willingness to go the extra mile made us feel so well taken care of throughout our stay. And I can’t forget Safy from the photography team. Although there was a scheduling conflict that initially left me a bit frustrated, Safy handled everything with such grace and professionalism. She completely turned the situation around and made the experience enjoyable and memorable — a true testament to top-notch service recovery. Overall, this resort delivers luxury, comfort, and impeccable hospitality in every sense. The team truly goes above and beyond. Rixos The Palm Dubai is a solid 10 out of 10 — highly recommended!
10
John
Sep 22, 2024
·
Stayed 10 nights
service friendly staff nothing was to much all facilities were great dubai is just a nice place to visit looking to return in the near future special shout out to javed front of house
service friendly staff nothing was to much all facilities were great dubai is just a nice place to visit looking to return in the near future special shout out to javed front of house
10
yavuz
Feb 18, 2024
·
Stayed 7 nights
Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
10
Julian
Mar 22, 2025
·
Stayed 3 nights
Amazing stay! Great customer service and beautiful hotel
Amazing stay! Great customer service and beautiful hotel
10
GEORGE
Jun 10, 2025
·
Stayed 2 nights
Another amazing family stay at the Rixos Palm! Huge thanks to Jhonathon at the pool bar, Shanka, who seems to earn a promotion after every visit, and all the wonderful bar staff, restaurant teams, and kids’ club entertainers. The Rixos makes you feel at home from the moment you arrive. Unlike many other "all-inclusives" where you're often told what you can’t have, this place has everything covered, from top notch kids’ entertainment to fancy cocktails and à la carte dining. There's a great buffet for casual meals and super comfortable beds. It may not be the most design-led hotel in Dubai but it makes up for that in service. If you're after great food, fantastic bars, and family-friendly fun, this is the hotel for you.
Another amazing family stay at the Rixos Palm! Huge thanks to Jhonathon at the pool bar, Shanka, who seems to earn a promotion after every visit, and all the wonderful bar staff, restaurant teams, and kids’ club entertainers. The Rixos makes you feel at home from the moment you arrive. Unlike many other "all-inclusives" where you're often told what you can’t have, this place has everything covered, from top notch kids’ entertainment to fancy cocktails and à la carte dining. There's a great buffet for casual meals and super comfortable beds. It may not be the most design-led hotel in Dubai but it makes up for that in service. If you're after great food, fantastic bars, and family-friendly fun, this is the hotel for you.
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AI-generated summary based on recent guest reviews
Location
Palm setting delivers impressive Gulf and skyline views.
Related guest reviews
8
Fischer
Jul 25, 2023
·
Stayed 14 nights
Unser Familienurlaub im Rixos the Palm in Dubai war einfach großartig! Das All-Inclusive-Angebot hat uns voll und ganz überzeugt - die Qualität der Speisen und Getränke war wirklich hervorragend. Besonders die Abende im Steak-Restaurant und beim Italiener waren ein Genuss für unseren Gaumen. Das Servicepersonal war äußerst aufmerksam und immer darum bemüht, dass es uns an nichts fehlt. Die Lage des Hotels ist einfach perfekt für einen entspannten Badeurlaub. Wenn man Lust hat, die Stadt zu erkunden, empfiehlt es sich wirklich, ein Mietauto zu nehmen - so konnten wir die faszinierenden Seiten von Dubai in vollen Zügen entdecken. Nur schade, dass das Selfparking trotz Angabe nicht verfügbar war. Das Zimmer war zwar geräumig und sauber, jedoch war es ein wenig abgewohnt. Leider hatten wir das Pech, ein Zimmer direkt über der Bar1 zu bekommen, und abends war es zwischen 21 und 24 Uhr ziemlich laut und die Musik drang gut hörbar in unser Zimmer. Die verschiedenen Pools des Hotels sind wunderschön gestaltet und laden zum Entspannen ein. Aber wie erwartet, wurden die Liegen schon früh morgens reserviert, was ein bisschen schade war. Leider waren die Liegebetten nur einigen Gästen vorbehalten. Doch der Fruchtstand am Pool war super - jeden Tag wurden wir mit frischen Vitaminen verwöhnt. Im Sommer sollte man allerdings keine Abkühlung im Meer erwarten - das Badewannenwasser zuhause ist kühler ;-
Unser Familienurlaub im Rixos the Palm in Dubai war einfach großartig! Das All-Inclusive-Angebot hat uns voll und ganz überzeugt - die Qualität der Speisen und Getränke war wirklich hervorragend. Besonders die Abende im Steak-Restaurant und beim Italiener waren ein Genuss für unseren Gaumen. Das Servicepersonal war äußerst aufmerksam und immer darum bemüht, dass es uns an nichts fehlt. Die Lage des Hotels ist einfach perfekt für einen entspannten Badeurlaub. Wenn man Lust hat, die Stadt zu erkunden, empfiehlt es sich wirklich, ein Mietauto zu nehmen - so konnten wir die faszinierenden Seiten von Dubai in vollen Zügen entdecken. Nur schade, dass das Selfparking trotz Angabe nicht verfügbar war. Das Zimmer war zwar geräumig und sauber, jedoch war es ein wenig abgewohnt. Leider hatten wir das Pech, ein Zimmer direkt über der Bar1 zu bekommen, und abends war es zwischen 21 und 24 Uhr ziemlich laut und die Musik drang gut hörbar in unser Zimmer. Die verschiedenen Pools des Hotels sind wunderschön gestaltet und laden zum Entspannen ein. Aber wie erwartet, wurden die Liegen schon früh morgens reserviert, was ein bisschen schade war. Leider waren die Liegebetten nur einigen Gästen vorbehalten. Doch der Fruchtstand am Pool war super - jeden Tag wurden wir mit frischen Vitaminen verwöhnt. Im Sommer sollte man allerdings keine Abkühlung im Meer erwarten - das Badewannenwasser zuhause ist kühler ;-
10
david
Dec 27, 2022
·
Stayed 19,353 nights
Property is so clean,staff amazing.Beach is clean.The view is so nice.
Property is so clean,staff amazing.Beach is clean.The view is so nice.
10
Alma
Aug 18, 2023
·
Stayed 6 nights
Quiet location, great food and service.
Quiet location, great food and service.
10
Caroline
Feb 8, 2023
·
Stayed 4 nights
Location is amazing, food choices and quality are excellent. Staff are always so helpful, friendly and provide great service.
Location is amazing, food choices and quality are excellent. Staff are always so helpful, friendly and provide great service.
8
Christopher
Jun 20, 2023
·
Stayed 10 nights
The hotel was great for kids but was a little dated in areas and being at the end of the palm made it a long way to get anywhere. The all inclusive option is rare in Dubai and we always feel is a must with young kids.
The hotel was great for kids but was a little dated in areas and being at the end of the palm made it a long way to get anywhere. The all inclusive option is rare in Dubai and we always feel is a must with young kids.
10
yavuz
Feb 18, 2024
·
Stayed 7 nights
Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
10
Greig
Nov 27, 2024
·
Stayed 7 nights
There is not enough I can say about Rixos, on The Palm. Exceptional views, fantastic service, excellent accommodation and it has everything you need - pools, the beach, a spa, a full service salon - whatever you need and want, they have it. We were spoilt for choice with the restaurants, each one providing something different and unique. We will be back as a family for our next trip. They have a beautiful kids club and the package is all inclusive. This resort is great value for money.
There is not enough I can say about Rixos, on The Palm. Exceptional views, fantastic service, excellent accommodation and it has everything you need - pools, the beach, a spa, a full service salon - whatever you need and want, they have it. We were spoilt for choice with the restaurants, each one providing something different and unique. We will be back as a family for our next trip. They have a beautiful kids club and the package is all inclusive. This resort is great value for money.
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AI-generated summary based on recent guest reviews
Dining
Food quality is widely praised across buffets and à la carte restaurants, with good variety and support for special diets. Recurrent downsides include difficulty booking à la carte dinners and occasional buffet repetition or crowding.
Related guest reviews
10
Alejandra
Aug 10, 2025
·
Stayed 6 nights
Great property! I would say is if you are going just as a couple, there is A LOT of families with kids even in the pool area around the bar and that wasn’t very nice. Also, not much reservations available for the restaurants for dinner. The day we got there we wanted to book and everything was booked out. But besides that, our room was beautiful, the hotel was so clean and the food was good.
Great property! I would say is if you are going just as a couple, there is A LOT of families with kids even in the pool area around the bar and that wasn’t very nice. Also, not much reservations available for the restaurants for dinner. The day we got there we wanted to book and everything was booked out. But besides that, our room was beautiful, the hotel was so clean and the food was good.
10
Justyna
Dec 29, 2024
·
Stayed 4 nights
Fantastic hotel,staff very friendly.Got an upgrade from 3 bedrooms to a penthouse,very much appreciated!In a restaurant chefs more than happy to help with my gluten free diet requirements. The only thing was that,it’s time to renovate interiors,fresh wallpaper and a lick of paint would make it perfect.
Fantastic hotel,staff very friendly.Got an upgrade from 3 bedrooms to a penthouse,very much appreciated!In a restaurant chefs more than happy to help with my gluten free diet requirements. The only thing was that,it’s time to renovate interiors,fresh wallpaper and a lick of paint would make it perfect.
10
Antonios
Oct 25, 2025
·
Stayed 7 nights
Fantastic All-Inclusive Stay! Amazing amenities, great food, and exceptional hospitality. The kids club was brilliant also. Dining options were varied and delicious (à la carte restaurants Toro Loco, L’Olivo and Bodrum as well as the buffet on the main restaurant). The staff made us feel truly welcome. A perfect family getaway!
Fantastic All-Inclusive Stay! Amazing amenities, great food, and exceptional hospitality. The kids club was brilliant also. Dining options were varied and delicious (à la carte restaurants Toro Loco, L’Olivo and Bodrum as well as the buffet on the main restaurant). The staff made us feel truly welcome. A perfect family getaway!
10
Paula Jane
Feb 6, 2025
·
Stayed 5 nights
2 bedroom suite was huge. Food in the steak restaurant was amazing
2 bedroom suite was huge. Food in the steak restaurant was amazing
8
Raj
Sep 17, 2023
·
Stayed 10 nights
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
10
Rudolph Barrington Beckford
Oct 15, 2025
·
Stayed 5 nights
An Unforgettable Stay – 10/10 Across the Board! Our recent stay at Rixos The Palm Dubai was absolutely outstanding from start to finish! Every detail exceeded expectations — the property is stunning, the food is exceptional, and the service is truly world-class. A special shout-out to Diwan, the amazing manager at the steakhouse. His professionalism, warmth, and attention to detail made our dining experience unforgettable. The food was perfection, and his personal touch really elevated the evening. Another huge thank-you to Hazem from guest services — his friendly attitude and willingness to go the extra mile made us feel so well taken care of throughout our stay. And I can’t forget Safy from the photography team. Although there was a scheduling conflict that initially left me a bit frustrated, Safy handled everything with such grace and professionalism. She completely turned the situation around and made the experience enjoyable and memorable — a true testament to top-notch service recovery. Overall, this resort delivers luxury, comfort, and impeccable hospitality in every sense. The team truly goes above and beyond. Rixos The Palm Dubai is a solid 10 out of 10 — highly recommended!
An Unforgettable Stay – 10/10 Across the Board! Our recent stay at Rixos The Palm Dubai was absolutely outstanding from start to finish! Every detail exceeded expectations — the property is stunning, the food is exceptional, and the service is truly world-class. A special shout-out to Diwan, the amazing manager at the steakhouse. His professionalism, warmth, and attention to detail made our dining experience unforgettable. The food was perfection, and his personal touch really elevated the evening. Another huge thank-you to Hazem from guest services — his friendly attitude and willingness to go the extra mile made us feel so well taken care of throughout our stay. And I can’t forget Safy from the photography team. Although there was a scheduling conflict that initially left me a bit frustrated, Safy handled everything with such grace and professionalism. She completely turned the situation around and made the experience enjoyable and memorable — a true testament to top-notch service recovery. Overall, this resort delivers luxury, comfort, and impeccable hospitality in every sense. The team truly goes above and beyond. Rixos The Palm Dubai is a solid 10 out of 10 — highly recommended!
2
Jennifer
Jul 31, 2023
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Stayed 13 nights
I feel obliged to write this as I made my decision based on the reviews of other people on this platform. I’ve recently got back from staying at the Rixos for two weeks and I must say it is very very poor in comparison to other hotels in Dubai , yes it’s probably better than some hotels in Europe, but in the UAE there are much better places to stay, the property is extremely tired. The rooms need huge amounts of maintenance. The cleaning teams are time checked and so miss many things leading to the rooms being left dirty or areas not being cleaned at all the food and the buffet restaurants is the same every day almost only slight changes, the second restaurant for the buffet was closed and we weren’t told this which led to huge queues in the main restaurant but the worst thing is the restaurants that you have to book into which is where the good food is they limit the amount of people who go into these at night I would say they’re probably working on about 50% occupancy of the actual restaurant. I’m not sure if this is cost saving for food cost or staffing problems, but it was an absolute joke when we actually got into these restaurants to see half the restaurant empty and queues in the main restaurant. In my opinion look elsewhere, there’s much better options in Dubai than this.
I feel obliged to write this as I made my decision based on the reviews of other people on this platform. I’ve recently got back from staying at the Rixos for two weeks and I must say it is very very poor in comparison to other hotels in Dubai , yes it’s probably better than some hotels in Europe, but in the UAE there are much better places to stay, the property is extremely tired. The rooms need huge amounts of maintenance. The cleaning teams are time checked and so miss many things leading to the rooms being left dirty or areas not being cleaned at all the food and the buffet restaurants is the same every day almost only slight changes, the second restaurant for the buffet was closed and we weren’t told this which led to huge queues in the main restaurant but the worst thing is the restaurants that you have to book into which is where the good food is they limit the amount of people who go into these at night I would say they’re probably working on about 50% occupancy of the actual restaurant. I’m not sure if this is cost saving for food cost or staffing problems, but it was an absolute joke when we actually got into these restaurants to see half the restaurant empty and queues in the main restaurant. In my opinion look elsewhere, there’s much better options in Dubai than this.
10
Jadeen
Aug 6, 2024
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Stayed 6 nights
i lived this resort! truly a 5 star place and the staff was so nice and helpful! i did get tired of the hotel food pretty quickly but their food was good and fresh! loved my stay here
i lived this resort! truly a 5 star place and the staff was so nice and helpful! i did get tired of the hotel food pretty quickly but their food was good and fresh! loved my stay here
10
Edward Charles
Dec 2, 2024
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Stayed 6 nights
Everything about this hotel was first class. The staff are unbelievably attentive. The food in th buffet restaurants was excellent. We had 3 meals in the ala carte restaurants which were all exceptional. Would highly recommend this hotel for anyone looking for great service dining and exceptional staff
Everything about this hotel was first class. The staff are unbelievably attentive. The food in th buffet restaurants was excellent. We had 3 meals in the ala carte restaurants which were all exceptional. Would highly recommend this hotel for anyone looking for great service dining and exceptional staff
10
Caroline
Feb 2, 2025
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Stayed 4 nights
Third visit, this hotel is amazing. Suitable for all ages, the choice and quality of the food is excellent
Third visit, this hotel is amazing. Suitable for all ages, the choice and quality of the food is excellent
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AI-generated summary based on recent guest reviews
10
Mert Huseyin
Oct 4, 2026
·
Stayed 5 nights
Excellent service, well deserved the price
Excellent service, well deserved the price
10
SARAH
Sep 24, 2026
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Stayed 5 nights
Great Hotel and staff friendly, happy and always on hand to ensure our stay was relaxing.
Great Hotel and staff friendly, happy and always on hand to ensure our stay was relaxing.
10
John
Sep 20, 2026
·
Stayed 4 nights
Great service from the staff at the hotel
Great service from the staff at the hotel
10
Frank Werner
Aug 8, 2026
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Stayed 11 nights
One of the best Hotels in Dubai.
One of the best Hotels in Dubai.
10
Martyn
Jul 22, 2026
·
Stayed 5 nights
The staff were so helpful and supportive. The hotel was fantastic. We will definitely be back 😍
The staff were so helpful and supportive. The hotel was fantastic. We will definitely be back 😍
Property Policies
Check-in
Check-out
Check-in from 15:00
Before 12:00
FAQs about Rixos The Palm Hotel & Suites - Ultra All Inclusive
Is parking available at the property?
Free valet parking is available on-site. Guests can also utilize the parking facilities without any additional charges.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in time is at 15:00 and check-out time is at 12:00. Special requests for early check-in or late check-out are subject to availability and may incur additional charges.
Are airport shuttle services available?
Airport shuttle services are available for a surcharge of AED 300 per vehicle (one way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property offers wheelchair-accessible facilities including registration desk, public areas, and rooms. Additionally, there are step-free entrances and elevators for easy access.
How is the property located in relation to key landmarks?
The property is located in Palm Jumeirah, approximately 3.5 miles from Aquaventure and 10.5 miles from Skydive Dubai. It is also 10.9 miles from Souk Madinat Jumeirah and 11 miles from Wild Wadi Water Park.
Does the property have a swimming pool?
Yes, the property features two outdoor swimming pools. The pools are operational year-round and include a children's pool.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of AED 200 per night. Advance request or confirmation may be required for availability.
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Instant AI responses are based on hotel information
Considering this hotel for your Dubai trip?
When is the quietest time to visit Rixos The Palm Hotel & Suites - Ultra All Inclusive in Dubai?
Demand at Rixos The Palm Hotel & Suites - Ultra All Inclusive in Dubai peaks in November and eases through late spring; May is the quietest month. Expect crowds to build again after July, so early autumn and late spring offer the most relaxed stay for sightseeing and beach time.
What attractions and vibe can I expect around Rixos The Palm Hotel & Suites - Ultra All Inclusive in Dubai?
Rixos The Palm Hotel & Suites - Ultra All Inclusive in Dubai sits on Palm Jumeirah with easy access to Aquaventure, Atlantis, The Palm and The Pointe, making it ideal for families and couples. The hotel leans into Beach / Coast and Luxury themes, so expect resort-style beaches, family-friendly activities and on-site spa relaxation within easy reach of Palm Jumeirah’s shops and waterfront promenades.
Why is Rixos The Palm Hotel & Suites - Ultra All Inclusive so affordable?
Rixos The Palm Hotel & Suites - Ultra All Inclusive in Dubai undercuts most nearby competitors — it’s cheaper than 14 of 15 comparable hotels nearby, which typically run around $792 a night. Its positioning on Palm Jumeirah and family- and couple-friendly resort focus help explain why it sits below the local peer median.
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The all-inclusive rate plan does not include access to a la carte restaurants. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: AED 500 per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property enforces a dress code in the restaurants.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business details
Property registration number 01357
- Airport shuttle fee: AED 300 per vehicle (one way)
- Rollaway bed fee: AED 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Tour Desk
Services
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Lockers Available
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Steam Room
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Body Treatments
Facial Treatments
Kids Club
Packed Lunches
Allergy-Free Room Available
Family Room
Beach Sun Loungers
Snack Bar/Deli
Activities
Swimming pool
Tennis Courts
Private beach
Garden
Beach (Nearby)
Scuba Diving
Cycling
Playground
Canoeing
Child Pool
Pool Outdoor
Live Music
Bicycle Tour Information
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Parking
Parking
Valet Parking
Free Parking
Parking Onsite
Internet
Free Wi-Fi