Shirayunoyado Yamadaya Hakone Gora
US$194
/ night
Avg. for September
Select dates to see prices and availability
US$194
/ night
Avg. for September
Monthly average prices
Nightly prices at Shirayunoyado Yamadaya Hakone Gora average US$166 in the cheapest month (January) and US$253 in the most expensive month (April), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$166 |
| February | US$194 |
| March | US$211 |
| April | US$253 |
| May | US$215 |
| June | US$172 |
| July | US$197 |
| August | US$238 |
| September | US$194 |
| October | US$229 |
| November | US$237 |
| December | US$226 |
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F
M
A
M
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A
Sept · US$194
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Most expensive: April (~US$253)
Cheapest: January (~US$166)
About this property
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this ryokan include complimentary wireless internet access and gift shops/newsstands.
Amenities
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this ryokan include complimentary wireless internet access and gift shops/newsstands.
Business amenities
Featured amenities include complimentary newspapers in the lobby and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Dining
Take advantage of the ryokan's room service.
Rooms
Make yourself at home in one of the 15 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and slippers. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Location
With a stay at Shirayu no Yado Yamadaya in Hakone (Gora), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Ōwakudani. This spa ryokan is 3.4 mi (5.5 km) from Lake Ashi and 11 mi (17.7 km) from Gotemba Premium Outlets.
What's nearby
Sengokuhara Onsen(0.4 Miles)
Ōwakudani(0.5 Miles)
Hakone Tozan Cable Car(0.7 Miles)
Hakone Gora Park(0.8 Miles)
Hakuundo Chaen(0.9 Miles)
Hakone Meissen Antique Museum(0.9 Miles)
Hakone Kowakien Yunessun(1.2 Miles)
Okada Museum of Art(1.3 Miles)
Pola Museum of Art(1.4 Miles)
Hakone Open Air Museum(1.6 Miles)
Chisuji Falls(1.6 Miles)
Hakone Ropeway(1.8 Miles)
Miyagino Hayakawa Breakwater Cherry Blossoms(2.1 Miles)
Hakone Venetian Glass Museum(2.4 Miles)
Lalique Museum Hakone(2.9 Miles)
Haneda Airport (HND)(60.4 Miles)
Narita Intl. Airport (NRT)(104.5 Miles)
Location
Gora 1320-907, Gora, Hakone, Ashigarashimo District, Japan
Sengokuhara Onsen (0.4 Miles)
Ōwakudani (0.5 Miles)
Hakone Tozan Cable Car (0.7 Miles)
Hakone Gora Park (0.8 Miles)
Hakuundo Chaen (0.9 Miles)
Hakone Meissen Antique Museum (0.9 Miles)
Guest reviews
7.9
Good
Based on 1,093 verified reviews
Who stays here?
Couple
34%
Family
37%
Group
28%
What guests think
AI-generated summary based on recent guest reviews
At Shirayunoyado Yamadaya Hakone Gora, guests highlight caring, often multilingual staff and well-presented kaiseki meals, while also noting dated facilities, occasional mold or dust, and variable housekeeping that can detract from the traditional ryokan experience.
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What guests think
At Shirayunoyado Yamadaya Hakone Gora, guests highlight caring, often multilingual staff and well-presented kaiseki meals, while also noting dated facilities, occasional mold or dust, and variable housekeeping that can detract from the traditional ryokan experience.
The location near the Sounzan Ropeway and cable cars is convenient, with pick up to Gora available, though it can feel remote from other dining options. Rooms are tatami style with futons; several mention generous space or mountain views, while others note hard bedding, steep stairs, and showers limited to the onsen. Onsens, especially the outdoor tubs, are widely enjoyed for relaxing soaks, but some indoor areas feel worn or cramped. Overall, expect an authentic stay centered on attentive service, set meals, and hot-spring time.
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AI-generated summary based on recent guest reviews
Facilities
Multiple public onsens, including outdoor tubs, are widely enjoyed; pick up to nearby stations helps with access. Facilities are old, some areas need repair, stairs are steep, and a few guests noted small baths or tight parking.
Related guest reviews
10
Chong Pin
15 Jul 2024
·
Stayed 1 night
Yamadaya is a mid range ryokan/inn walkable from Sounzan station (first ropeway station). Not a whole lot in terms of food and such but it’s good place for a rest and for quick access to the rope way to owakudani and the lake. There are 2 main hot bath area which converts from public to private baths at 7pm/7am. Facility wise some parts a bit more dated but the staff and service is really good. Food and value is great.
Yamadaya is a mid range ryokan/inn walkable from Sounzan station (first ropeway station). Not a whole lot in terms of food and such but it’s good place for a rest and for quick access to the rope way to owakudani and the lake. There are 2 main hot bath area which converts from public to private baths at 7pm/7am. Facility wise some parts a bit more dated but the staff and service is really good. Food and value is great.
10
Emily
26 Dec 2022
·
Stayed 19,347 nights
Kaiseki and Onsen were top notch. We stayed for 2 nights and were always looking forward to the next meal. The lady who was in charge of our food prep gave the best service. Just wow! We found the location kind of hard-er to get to (either by cablecar or ropeway only) so one time, we had to make sure that we were back before the last ride. Room size for 4 was great and futon was very comfortable.
Kaiseki and Onsen were top notch. We stayed for 2 nights and were always looking forward to the next meal. The lady who was in charge of our food prep gave the best service. Just wow! We found the location kind of hard-er to get to (either by cablecar or ropeway only) so one time, we had to make sure that we were back before the last ride. Room size for 4 was great and futon was very comfortable.
10
GEUMWOO
12 Feb 2023
·
Stayed 1 night
고라역에서 전화하면 픽업하러 와주십니다. 영어가 가능한 직원이 있어서 불편한점은 없었습니다. 식사도 맛있었어요. 온천욕도 너무 좋았습니다.
고라역에서 전화하면 픽업하러 와주십니다. 영어가 가능한 직원이 있어서 불편한점은 없었습니다. 식사도 맛있었어요. 온천욕도 너무 좋았습니다.
10
??
7 May 2024
·
Stayed 1 night
料理は美味しいし、源泉掛け流しの白濁した温泉は最高でした。但し、昔ながらの木造の建物なので、4階の部屋まで徒歩で階段を上りましたが、かなり急なので年配の方は上の方の階の部屋に行くのは大変かも知れません。
料理は美味しいし、源泉掛け流しの白濁した温泉は最高でした。但し、昔ながらの木造の建物なので、4階の部屋まで徒歩で階段を上りましたが、かなり急なので年配の方は上の方の階の部屋に行くのは大変かも知れません。
8
Ciharu
14 Aug 2024
·
Stayed 1 night
事前にクチコミを確認して行きましたが、概ねその通りで設備に古さや汚さはあるものの、料理は珍しい物は無いですが美味しく、お風呂も湯の花がまうほど、お肌ツルツルになるような良い湯でした。 体感では3階のお風呂は少し温めで4階は丁度良かったです。 駐車場は狭かったりもしますが、従業員は皆さん一生懸命で感じは良いです。 飲み物を持ち込みましたが、備え付けの冷蔵庫には有料の飲み物で一杯でスペースがないのが残念でした。 値段も手頃で立地も良いので分かって決めるなら良いと思います。
事前にクチコミを確認して行きましたが、概ねその通りで設備に古さや汚さはあるものの、料理は珍しい物は無いですが美味しく、お風呂も湯の花がまうほど、お肌ツルツルになるような良い湯でした。 体感では3階のお風呂は少し温めで4階は丁度良かったです。 駐車場は狭かったりもしますが、従業員は皆さん一生懸命で感じは良いです。 飲み物を持ち込みましたが、備え付けの冷蔵庫には有料の飲み物で一杯でスペースがないのが残念でした。 値段も手頃で立地も良いので分かって決めるなら良いと思います。
6
??
15 Aug 2024
·
Stayed 1 night
スタッフの対応はとても良く、特に外国人スタッフの対応がとても良かったです。でも、建物が古くて階段が急なので、高齢者には無理だと思いました。
スタッフの対応はとても良く、特に外国人スタッフの対応がとても良かったです。でも、建物が古くて階段が急なので、高齢者には無理だと思いました。
10
Xiaofei
4 Sept 2023
·
Stayed 1 night
The ryankan is about 3 minutes walking from Souenzan cable car station and it is convenient get to. They do free pick up from the cable car station as well if needed. Our family stayed in three rooms on the fourth floor. The ryankan is generally very clean. It being old, you do see a bit of spider webs here and there. But there is no concern for being clean. We sleep on tatamis and it is generally conformable. There are two public bath, one on third floor and one on the fourth floor. Both with an indoor hot spring and two outdoor bathtub. The two hot springs switches between men’s and women’s at 7 am and 7 pm. You can soak in onsen whenever you want to through the night. Dinner is at 6 pm. The food was good and tasty. While you enjoy the dinner, the room is converted to a bedroom. Breakfast is at 8 am and is equally 10 course and tasty. The room is converted to day time use when you have breakfast. The onsen is not very busy and occasionally have 2-3 other people. It is a good place to stay.
The ryankan is about 3 minutes walking from Souenzan cable car station and it is convenient get to. They do free pick up from the cable car station as well if needed. Our family stayed in three rooms on the fourth floor. The ryankan is generally very clean. It being old, you do see a bit of spider webs here and there. But there is no concern for being clean. We sleep on tatamis and it is generally conformable. There are two public bath, one on third floor and one on the fourth floor. Both with an indoor hot spring and two outdoor bathtub. The two hot springs switches between men’s and women’s at 7 am and 7 pm. You can soak in onsen whenever you want to through the night. Dinner is at 6 pm. The food was good and tasty. While you enjoy the dinner, the room is converted to a bedroom. Breakfast is at 8 am and is equally 10 course and tasty. The room is converted to day time use when you have breakfast. The onsen is not very busy and occasionally have 2-3 other people. It is a good place to stay.
10
Hunter
12 Jun 2025
·
Stayed 1 night
Highly recommend for the authentic Ryokan experience. It has an authenticity to it that the fancier places don't. Staff and service were amazing. Onsen were great with some fantastic views. Definitely a must if staying overnight in Hakone area.
Highly recommend for the authentic Ryokan experience. It has an authenticity to it that the fancier places don't. Staff and service were amazing. Onsen were great with some fantastic views. Definitely a must if staying overnight in Hakone area.
6
Loan
10 Jun 2023
·
Stayed 1 night
The staff was kind and pleasant. Both dinner and breakfast were delicious. We were grateful they offered transportation service to Gora station since it started raining. Unfortunately the place is in a desperate need of repairs. The ceiling was leaking in multiple places with buckets placed to catch the water. I slipped on a puddle with the uncomfortable slippers that were asked to be worn. My kids couldn’t even walk in theirs and couldn’t grip them to climb the stairs.
The staff was kind and pleasant. Both dinner and breakfast were delicious. We were grateful they offered transportation service to Gora station since it started raining. Unfortunately the place is in a desperate need of repairs. The ceiling was leaking in multiple places with buckets placed to catch the water. I slipped on a puddle with the uncomfortable slippers that were asked to be worn. My kids couldn’t even walk in theirs and couldn’t grip them to climb the stairs.
8
Jamie
29 Nov 2023
·
Stayed 1 night
We had a really nice stay. This is our first ryokan experience. We arrived around noon and they were able to store our luggage so we can go tour the area with our Hakone Free pass. When we return to check in our luggage was already in our room. The heat was cranked up so our room was nice and toasty and there's hot green tea ready for us with a little piece of packaged cake, a nice touch after being out on a cold and rainy day. Our room is good size for the 2 of us and it is clean, no strange smell. It's a bit dated but that's the charm. Our room is on the 3rd floor, it has a nice view of the mountains. The outdoor onsen tubs on both the 3rd and 4th floor are really nice. It's great to be sitting in the outdoor tubs and inhale the mountain fresh air. The indoor onsen rooms on both floor were old and needs maintenance and renovation but I was using the outside onsen so that didn't bother me. Both meals were perfect, it was beautifully set up and has good flavor and variety. The futon was a bit hard for me, I didn't sleep very well because of it, other than that, it was a very nice stay and I would come back again.
We had a really nice stay. This is our first ryokan experience. We arrived around noon and they were able to store our luggage so we can go tour the area with our Hakone Free pass. When we return to check in our luggage was already in our room. The heat was cranked up so our room was nice and toasty and there's hot green tea ready for us with a little piece of packaged cake, a nice touch after being out on a cold and rainy day. Our room is good size for the 2 of us and it is clean, no strange smell. It's a bit dated but that's the charm. Our room is on the 3rd floor, it has a nice view of the mountains. The outdoor onsen tubs on both the 3rd and 4th floor are really nice. It's great to be sitting in the outdoor tubs and inhale the mountain fresh air. The indoor onsen rooms on both floor were old and needs maintenance and renovation but I was using the outside onsen so that didn't bother me. Both meals were perfect, it was beautifully set up and has good flavor and variety. The futon was a bit hard for me, I didn't sleep very well because of it, other than that, it was a very nice stay and I would come back again.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: several guests reported mold in bathing areas, dust, hair, musty smells, and other maintenance-related grime, while others found rooms or shared areas acceptably clean.
Related guest reviews
8
Melina
20 Sept 2024
·
Stayed 1 night
El lugar más sucio en el que me he alojado. Descuidado y lleno de polvo y moho por todas partes. El onsen no estaba limpio, el agua tenía polvo y la piedra estaba muy sucia. La habitación olía a tabaco y el futón tan fino que ha sido como dormir en el suelo. El precio que pagamos la noche me parece excesivo
El lugar más sucio en el que me he alojado. Descuidado y lleno de polvo y moho por todas partes. El onsen no estaba limpio, el agua tenía polvo y la piedra estaba muy sucia. La habitación olía a tabaco y el futón tan fino que ha sido como dormir en el suelo. El precio que pagamos la noche me parece excesivo
6
KOHEI
5 May 2025
·
Stayed 1 night
バスがカビだらけ、駐車しずらい
バスがカビだらけ、駐車しずらい
6
みつよ
16 Jul 2024
·
Stayed 1 night
部屋に髪の毛が何本も落ちていた。
部屋に髪の毛が何本も落ちていた。
4
Kozue
6 Jul 2023
·
Stayed 1 night
This property was very old, which I don't mind, but walls, floors, and doors had old stains and mold. The windows were not clean. The hotel also smelled like mildew. The onsen area had stained & damp carpets in the changing room and mold all over the ceiling. The amenities like hair tonic & skin care was from the 80's. The bath was ok with 3 areas to soak (indoor & outdoor). Location was close to Sounzan station, but a short walk up the hill. What made my stay tolerable was the toilets looks newer and the tatami in the room was clean and futon sheets were crisp white and looked clean. Most of the staff was not Japanese, but they were very nice and friendly and hard working. The food was plentiful for dinner and breakfast and it was better than expected. Overall, I realized I should spend a little more so my family could really feel comfortable and enjoy the onsen experience. This place was just under $400 for a family of 4 during the weekday and I realized, I need to spend $800-$1000 (USD)at hakone so that this stay can feel like a vacation.
This property was very old, which I don't mind, but walls, floors, and doors had old stains and mold. The windows were not clean. The hotel also smelled like mildew. The onsen area had stained & damp carpets in the changing room and mold all over the ceiling. The amenities like hair tonic & skin care was from the 80's. The bath was ok with 3 areas to soak (indoor & outdoor). Location was close to Sounzan station, but a short walk up the hill. What made my stay tolerable was the toilets looks newer and the tatami in the room was clean and futon sheets were crisp white and looked clean. Most of the staff was not Japanese, but they were very nice and friendly and hard working. The food was plentiful for dinner and breakfast and it was better than expected. Overall, I realized I should spend a little more so my family could really feel comfortable and enjoy the onsen experience. This place was just under $400 for a family of 4 during the weekday and I realized, I need to spend $800-$1000 (USD)at hakone so that this stay can feel like a vacation.
6
ふみ子
4 May 2024
·
Stayed 1 night
食事処は、予備暖房で暖かくしておくなど気遣いなく、寒寒とした部屋で食事をとらされた。貸切浴室の壁が黒カビだらけで清掃が行き届いていない。残念である。
食事処は、予備暖房で暖かくしておくなど気遣いなく、寒寒とした部屋で食事をとらされた。貸切浴室の壁が黒カビだらけで清掃が行き届いていない。残念である。
8
Shai
22 Apr 2025
·
Stayed 2 nights
Overall this was a good stay This was our first time in a Ryokan so we were not sure what to expect. The staff was very nice and welcoming, and catered to our every need. The room was in traditional style where you sleep on futons, and have breakfast and dinner served to your room by the nice lady that is with you through your whole stay. Bathroom has a japanese toilet, and there is no shower in the room, instead you shower in the Onsen. What we did is use the Onsen, then have the evening shower, and eat dinner. The food served is traditional, and for some can be challenging, but in my opinion most of what we had was tasty. You can also talk to the hotel if you have certain requirements or prefer something different and a bit more western. The futons were OK, and there were extra pillows in the closet. The onsen is nice and relaxing. The location is also very good because it's right next to the Hakone Ropeway station. The hotel is quite old and not renovated, but in my opinion, it adds to the "magic" of experiencing a traditional stay. However, it can be cleaner. Overall a good stay, and we thank the hotel staff and the nice lady who was with us.
Overall this was a good stay This was our first time in a Ryokan so we were not sure what to expect. The staff was very nice and welcoming, and catered to our every need. The room was in traditional style where you sleep on futons, and have breakfast and dinner served to your room by the nice lady that is with you through your whole stay. Bathroom has a japanese toilet, and there is no shower in the room, instead you shower in the Onsen. What we did is use the Onsen, then have the evening shower, and eat dinner. The food served is traditional, and for some can be challenging, but in my opinion most of what we had was tasty. You can also talk to the hotel if you have certain requirements or prefer something different and a bit more western. The futons were OK, and there were extra pillows in the closet. The onsen is nice and relaxing. The location is also very good because it's right next to the Hakone Ropeway station. The hotel is quite old and not renovated, but in my opinion, it adds to the "magic" of experiencing a traditional stay. However, it can be cleaner. Overall a good stay, and we thank the hotel staff and the nice lady who was with us.
4
Deborah
11 Jul 2024
·
Stayed 2 nights
I would not recommend this hotel. There was mold on the walls and on the caulk in the bathroom. The room smelled musty and has a giant spider and beetle in it.
I would not recommend this hotel. There was mold on the walls and on the caulk in the bathroom. The room smelled musty and has a giant spider and beetle in it.
6
Christoph
14 Jun 2024
·
Stayed 2 nights
It could be cleaner for Japanese standards - food and service was great
It could be cleaner for Japanese standards - food and service was great
10
Mitsuo
27 Nov 2023
·
Stayed 1 night
従業員がほとんど外国の方でした。 接客はよかったです。 前のお客さんのゴミが捨ててなかったり、浴槽にほこりと髪の毛の塊が浮いててがっかりでした。
従業員がほとんど外国の方でした。 接客はよかったです。 前のお客さんのゴミが捨ててなかったり、浴槽にほこりと髪の毛の塊が浮いててがっかりでした。
6
Irvin
5 Sept 2023
·
Stayed 1 night
The location was great with it being a short walk from the cable car station and the staff were friendly plus helpful. The building was definitely on the older side which we expected, however the rooms and facilities seemed to be lacking in cleanliness. The room we stayed in had cobwebs on the dm ceiling and dust/dirt could be seen along the baseboard areas of the room. The onsen / bath area was ok but the actual soaking area really could use some detail cleaning as the window edges were quite dirty. The meals were good overall but I would’ve appreciated it if they gave us the same meals for our children too as we had paid quite a bit more to include my 2 kids. For dinner they were not given the sashimi and one other dish which were some of the main dishes in dinner. Not was there a substitute.
The location was great with it being a short walk from the cable car station and the staff were friendly plus helpful. The building was definitely on the older side which we expected, however the rooms and facilities seemed to be lacking in cleanliness. The room we stayed in had cobwebs on the dm ceiling and dust/dirt could be seen along the baseboard areas of the room. The onsen / bath area was ok but the actual soaking area really could use some detail cleaning as the window edges were quite dirty. The meals were good overall but I would’ve appreciated it if they gave us the same meals for our children too as we had paid quite a bit more to include my 2 kids. For dinner they were not given the sashimi and one other dish which were some of the main dishes in dinner. Not was there a substitute.
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AI-generated summary based on recent guest reviews
Rooms
Traditional tatami rooms with futon bedding; many note spacious layouts and some enjoy mountain views. Comfort varies, with several finding futons hard and noise transferring in the older building; showers are mainly in the onsen rather than in-room.
Related guest reviews
8
Anna
14 Apr 2025
·
Stayed 1 night
This Ryokan is up in the hills, far from anything except the Hakone cable car and ropeway. It is very authentic I am sure but very dated. The food was off in my opinion but I am not a fan of raw, fishy things that I don't know what they are. They try and explain but still a mystery on some of the items. You eat in your room on the floor which for a westerner was not comfortable however I realize it is their custom.
This Ryokan is up in the hills, far from anything except the Hakone cable car and ropeway. It is very authentic I am sure but very dated. The food was off in my opinion but I am not a fan of raw, fishy things that I don't know what they are. They try and explain but still a mystery on some of the items. You eat in your room on the floor which for a westerner was not comfortable however I realize it is their custom.
8
じゅんいち
14 Feb 2025
·
Stayed 1 night
建物が古いから生活音が気になる方は注意
建物が古いから生活音が気になる方は注意
10
Emily
26 Dec 2022
·
Stayed 19,347 nights
Kaiseki and Onsen were top notch. We stayed for 2 nights and were always looking forward to the next meal. The lady who was in charge of our food prep gave the best service. Just wow! We found the location kind of hard-er to get to (either by cablecar or ropeway only) so one time, we had to make sure that we were back before the last ride. Room size for 4 was great and futon was very comfortable.
Kaiseki and Onsen were top notch. We stayed for 2 nights and were always looking forward to the next meal. The lady who was in charge of our food prep gave the best service. Just wow! We found the location kind of hard-er to get to (either by cablecar or ropeway only) so one time, we had to make sure that we were back before the last ride. Room size for 4 was great and futon was very comfortable.
8
Ryan
10 May 2024
·
Stayed 1 night
Hotel is very close to the ropeway and offers a shuttle bus to the main station which you really do need. Bedding arrangement is hard as a rock so be aware of that. The hotel itself is very dated and no especially clean. However I found that part of the old school charm. The included meals were absolutely outstanding traditional kaiseki style. Worth the price for that alone.
Hotel is very close to the ropeway and offers a shuttle bus to the main station which you really do need. Bedding arrangement is hard as a rock so be aware of that. The hotel itself is very dated and no especially clean. However I found that part of the old school charm. The included meals were absolutely outstanding traditional kaiseki style. Worth the price for that alone.
10
Parichat
28 Apr 2024
·
Stayed 2 nights
My parent greatly appreciate the beautiful scenery from the room window, and they find the staff very attentive and the environment safe.
My parent greatly appreciate the beautiful scenery from the room window, and they find the staff very attentive and the environment safe.
8
Shai
22 Apr 2025
·
Stayed 2 nights
Overall this was a good stay This was our first time in a Ryokan so we were not sure what to expect. The staff was very nice and welcoming, and catered to our every need. The room was in traditional style where you sleep on futons, and have breakfast and dinner served to your room by the nice lady that is with you through your whole stay. Bathroom has a japanese toilet, and there is no shower in the room, instead you shower in the Onsen. What we did is use the Onsen, then have the evening shower, and eat dinner. The food served is traditional, and for some can be challenging, but in my opinion most of what we had was tasty. You can also talk to the hotel if you have certain requirements or prefer something different and a bit more western. The futons were OK, and there were extra pillows in the closet. The onsen is nice and relaxing. The location is also very good because it's right next to the Hakone Ropeway station. The hotel is quite old and not renovated, but in my opinion, it adds to the "magic" of experiencing a traditional stay. However, it can be cleaner. Overall a good stay, and we thank the hotel staff and the nice lady who was with us.
Overall this was a good stay This was our first time in a Ryokan so we were not sure what to expect. The staff was very nice and welcoming, and catered to our every need. The room was in traditional style where you sleep on futons, and have breakfast and dinner served to your room by the nice lady that is with you through your whole stay. Bathroom has a japanese toilet, and there is no shower in the room, instead you shower in the Onsen. What we did is use the Onsen, then have the evening shower, and eat dinner. The food served is traditional, and for some can be challenging, but in my opinion most of what we had was tasty. You can also talk to the hotel if you have certain requirements or prefer something different and a bit more western. The futons were OK, and there were extra pillows in the closet. The onsen is nice and relaxing. The location is also very good because it's right next to the Hakone Ropeway station. The hotel is quite old and not renovated, but in my opinion, it adds to the "magic" of experiencing a traditional stay. However, it can be cleaner. Overall a good stay, and we thank the hotel staff and the nice lady who was with us.
8
Sheyda
14 Nov 2025
·
Stayed 1 night
We stayed in this hotel for one night to have an authentic Japanese experience with a private onsen. The rooms very large and it was a bit too big for two people. I think it would be better for a larger group, and the price would also be justified. Other than that, we had a great stay.
We stayed in this hotel for one night to have an authentic Japanese experience with a private onsen. The rooms very large and it was a bit too big for two people. I think it would be better for a larger group, and the price would also be justified. Other than that, we had a great stay.
10
Luigi
25 Dec 2024
·
Stayed 1 night
Classic Japanese rooms, well heated and food is amazing!
Classic Japanese rooms, well heated and food is amazing!
8
Jamie
29 Nov 2023
·
Stayed 1 night
We had a really nice stay. This is our first ryokan experience. We arrived around noon and they were able to store our luggage so we can go tour the area with our Hakone Free pass. When we return to check in our luggage was already in our room. The heat was cranked up so our room was nice and toasty and there's hot green tea ready for us with a little piece of packaged cake, a nice touch after being out on a cold and rainy day. Our room is good size for the 2 of us and it is clean, no strange smell. It's a bit dated but that's the charm. Our room is on the 3rd floor, it has a nice view of the mountains. The outdoor onsen tubs on both the 3rd and 4th floor are really nice. It's great to be sitting in the outdoor tubs and inhale the mountain fresh air. The indoor onsen rooms on both floor were old and needs maintenance and renovation but I was using the outside onsen so that didn't bother me. Both meals were perfect, it was beautifully set up and has good flavor and variety. The futon was a bit hard for me, I didn't sleep very well because of it, other than that, it was a very nice stay and I would come back again.
We had a really nice stay. This is our first ryokan experience. We arrived around noon and they were able to store our luggage so we can go tour the area with our Hakone Free pass. When we return to check in our luggage was already in our room. The heat was cranked up so our room was nice and toasty and there's hot green tea ready for us with a little piece of packaged cake, a nice touch after being out on a cold and rainy day. Our room is good size for the 2 of us and it is clean, no strange smell. It's a bit dated but that's the charm. Our room is on the 3rd floor, it has a nice view of the mountains. The outdoor onsen tubs on both the 3rd and 4th floor are really nice. It's great to be sitting in the outdoor tubs and inhale the mountain fresh air. The indoor onsen rooms on both floor were old and needs maintenance and renovation but I was using the outside onsen so that didn't bother me. Both meals were perfect, it was beautifully set up and has good flavor and variety. The futon was a bit hard for me, I didn't sleep very well because of it, other than that, it was a very nice stay and I would come back again.
10
Silke
18 Nov 2022
·
Stayed 2 nights
Sehr schönes großes Zimmer, Frühstück und Abendessen wurde im Zimmer serviert und war super Lecker 😋 , das Onsen war sehr schön, auch mit Bademöglichkeit draußen in kleinem schön angelegten Garten, 3 Minuten zu Fuß von der Ropeway Station entfernt. Wir haben unseren Aufenthalt dort sehr genossen. Vielen Dank.
Sehr schönes großes Zimmer, Frühstück und Abendessen wurde im Zimmer serviert und war super Lecker 😋 , das Onsen war sehr schön, auch mit Bademöglichkeit draußen in kleinem schön angelegten Garten, 3 Minuten zu Fuß von der Ropeway Station entfernt. Wir haben unseren Aufenthalt dort sehr genossen. Vielen Dank.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, attentive, and helpful, with staff (often non-Japanese) explaining meals, arranging pickups, and handling details smoothly. A few mention language barriers.
Related guest reviews
8
Lik Yan
11 Jan 2023
·
Stayed 19,363 nights
Loved the service.
Loved the service.
10
Stephanie
29 May 2025
·
Stayed 1 night
We had the loveliest night here, and the service was fantastic. We found the main lady who looked after us to be wonderful, fun, friendly and very caring. The inn may be a bit older but it was cosy and comfortable. It could use perhaps a little renovation, but won't stop us from staying again when we return!
We had the loveliest night here, and the service was fantastic. We found the main lady who looked after us to be wonderful, fun, friendly and very caring. The inn may be a bit older but it was cosy and comfortable. It could use perhaps a little renovation, but won't stop us from staying again when we return!
2
SHINOBU
16 Oct 2024
·
Stayed 1 night
３回目の宿泊でしたが スタッフが外国人だったから 聞きたいことがあっても聴けない
３回目の宿泊でしたが スタッフが外国人だったから 聞きたいことがあっても聴けない
10
GEUMWOO
12 Feb 2023
·
Stayed 1 night
고라역에서 전화하면 픽업하러 와주십니다. 영어가 가능한 직원이 있어서 불편한점은 없었습니다. 식사도 맛있었어요. 온천욕도 너무 좋았습니다.
고라역에서 전화하면 픽업하러 와주십니다. 영어가 가능한 직원이 있어서 불편한점은 없었습니다. 식사도 맛있었어요. 온천욕도 너무 좋았습니다.
10
Lai Nhor
28 Jul 2023
·
Stayed 2 nights
The environment is peaceful. Staff are all nice, polite and helpful. Able to use English for communication.
The environment is peaceful. Staff are all nice, polite and helpful. Able to use English for communication.
8
Shai
22 Apr 2025
·
Stayed 2 nights
Overall this was a good stay This was our first time in a Ryokan so we were not sure what to expect. The staff was very nice and welcoming, and catered to our every need. The room was in traditional style where you sleep on futons, and have breakfast and dinner served to your room by the nice lady that is with you through your whole stay. Bathroom has a japanese toilet, and there is no shower in the room, instead you shower in the Onsen. What we did is use the Onsen, then have the evening shower, and eat dinner. The food served is traditional, and for some can be challenging, but in my opinion most of what we had was tasty. You can also talk to the hotel if you have certain requirements or prefer something different and a bit more western. The futons were OK, and there were extra pillows in the closet. The onsen is nice and relaxing. The location is also very good because it's right next to the Hakone Ropeway station. The hotel is quite old and not renovated, but in my opinion, it adds to the "magic" of experiencing a traditional stay. However, it can be cleaner. Overall a good stay, and we thank the hotel staff and the nice lady who was with us.
Overall this was a good stay This was our first time in a Ryokan so we were not sure what to expect. The staff was very nice and welcoming, and catered to our every need. The room was in traditional style where you sleep on futons, and have breakfast and dinner served to your room by the nice lady that is with you through your whole stay. Bathroom has a japanese toilet, and there is no shower in the room, instead you shower in the Onsen. What we did is use the Onsen, then have the evening shower, and eat dinner. The food served is traditional, and for some can be challenging, but in my opinion most of what we had was tasty. You can also talk to the hotel if you have certain requirements or prefer something different and a bit more western. The futons were OK, and there were extra pillows in the closet. The onsen is nice and relaxing. The location is also very good because it's right next to the Hakone Ropeway station. The hotel is quite old and not renovated, but in my opinion, it adds to the "magic" of experiencing a traditional stay. However, it can be cleaner. Overall a good stay, and we thank the hotel staff and the nice lady who was with us.
10
Matt
29 Mar 2025
·
Stayed 2 nights
Staff are wonderful; quaint and traditional.
Staff are wonderful; quaint and traditional.
6
Loan
10 Jun 2023
·
Stayed 1 night
The staff was kind and pleasant. Both dinner and breakfast were delicious. We were grateful they offered transportation service to Gora station since it started raining. Unfortunately the place is in a desperate need of repairs. The ceiling was leaking in multiple places with buckets placed to catch the water. I slipped on a puddle with the uncomfortable slippers that were asked to be worn. My kids couldn’t even walk in theirs and couldn’t grip them to climb the stairs.
The staff was kind and pleasant. Both dinner and breakfast were delicious. We were grateful they offered transportation service to Gora station since it started raining. Unfortunately the place is in a desperate need of repairs. The ceiling was leaking in multiple places with buckets placed to catch the water. I slipped on a puddle with the uncomfortable slippers that were asked to be worn. My kids couldn’t even walk in theirs and couldn’t grip them to climb the stairs.
10
Holly
19 May 2025
·
Stayed 1 night
Lovely property and exceptional service. Highly recommend you visit!
Lovely property and exceptional service. Highly recommend you visit!
10
steven
20 Oct 2025
·
Stayed 2 nights
The staff that set up our meals was the best we have ever had she flew down the stairs with our shoes at lightening speed and explained every meal with a huge smile
The staff that set up our meals was the best we have ever had she flew down the stairs with our shoes at lightening speed and explained every meal with a huge smile
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AI-generated summary based on recent guest reviews
Location
Convenient for the Sounzan Ropeway and cable cars, and shuttles ease transfers to Gora. It can feel remote with limited nearby dining, and last rides may constrain schedules.
Related guest reviews
10
Chong Pin
15 Jul 2024
·
Stayed 1 night
Yamadaya is a mid range ryokan/inn walkable from Sounzan station (first ropeway station). Not a whole lot in terms of food and such but it’s good place for a rest and for quick access to the rope way to owakudani and the lake. There are 2 main hot bath area which converts from public to private baths at 7pm/7am. Facility wise some parts a bit more dated but the staff and service is really good. Food and value is great.
Yamadaya is a mid range ryokan/inn walkable from Sounzan station (first ropeway station). Not a whole lot in terms of food and such but it’s good place for a rest and for quick access to the rope way to owakudani and the lake. There are 2 main hot bath area which converts from public to private baths at 7pm/7am. Facility wise some parts a bit more dated but the staff and service is really good. Food and value is great.
8
Anna
14 Apr 2025
·
Stayed 1 night
This Ryokan is up in the hills, far from anything except the Hakone cable car and ropeway. It is very authentic I am sure but very dated. The food was off in my opinion but I am not a fan of raw, fishy things that I don't know what they are. They try and explain but still a mystery on some of the items. You eat in your room on the floor which for a westerner was not comfortable however I realize it is their custom.
This Ryokan is up in the hills, far from anything except the Hakone cable car and ropeway. It is very authentic I am sure but very dated. The food was off in my opinion but I am not a fan of raw, fishy things that I don't know what they are. They try and explain but still a mystery on some of the items. You eat in your room on the floor which for a westerner was not comfortable however I realize it is their custom.
10
Mary
11 May 2023
·
Stayed 2 nights
There was an authentic old school vibe that created a wonderful experience for us. Staff was amazing and the convenient location to bus stop and, cable cars and gondola to visit the small towns along that route and Lake Aisha was perfect. It's how we saw Mt Fuji, a highlight of our two week trip to Japan
There was an authentic old school vibe that created a wonderful experience for us. Staff was amazing and the convenient location to bus stop and, cable cars and gondola to visit the small towns along that route and Lake Aisha was perfect. It's how we saw Mt Fuji, a highlight of our two week trip to Japan
8
gareth
20 Oct 2023
·
Stayed 2 nights
We really enjoyed our stay at this Ryokan. It was in a perfect location at the end of the cable car and ropeway for easy access. The service was great and if you're after a traditional Ryokan experience this offers that at a very reasonable price. The food both evening and morning was very traditional, whilst not necessarily to our tastes entirely it was beautifully presented and again a great experience. We stayed for 2 nights and found that to be enough. There was no hot water in the rooms for showers etc, so the only option was the communal naked Onsen for washing and bathing. It was a real experience and we would recommend giving it a go. The property itself is a little shabby in parts but for that price we were not complaining. We would highly recommend if you want the traditional Ryokan experience.
We really enjoyed our stay at this Ryokan. It was in a perfect location at the end of the cable car and ropeway for easy access. The service was great and if you're after a traditional Ryokan experience this offers that at a very reasonable price. The food both evening and morning was very traditional, whilst not necessarily to our tastes entirely it was beautifully presented and again a great experience. We stayed for 2 nights and found that to be enough. There was no hot water in the rooms for showers etc, so the only option was the communal naked Onsen for washing and bathing. It was a real experience and we would recommend giving it a go. The property itself is a little shabby in parts but for that price we were not complaining. We would highly recommend if you want the traditional Ryokan experience.
10
SEONGTAE
22 Nov 2024
·
Stayed 1 night
너무 친절하고 위치도 좋아서 잘 이용했습니다.
너무 친절하고 위치도 좋아서 잘 이용했습니다.
8
Ryan
10 May 2024
·
Stayed 1 night
Hotel is very close to the ropeway and offers a shuttle bus to the main station which you really do need. Bedding arrangement is hard as a rock so be aware of that. The hotel itself is very dated and no especially clean. However I found that part of the old school charm. The included meals were absolutely outstanding traditional kaiseki style. Worth the price for that alone.
Hotel is very close to the ropeway and offers a shuttle bus to the main station which you really do need. Bedding arrangement is hard as a rock so be aware of that. The hotel itself is very dated and no especially clean. However I found that part of the old school charm. The included meals were absolutely outstanding traditional kaiseki style. Worth the price for that alone.
10
Xiaofei
4 Sept 2023
·
Stayed 1 night
The ryankan is about 3 minutes walking from Souenzan cable car station and it is convenient get to. They do free pick up from the cable car station as well if needed. Our family stayed in three rooms on the fourth floor. The ryankan is generally very clean. It being old, you do see a bit of spider webs here and there. But there is no concern for being clean. We sleep on tatamis and it is generally conformable. There are two public bath, one on third floor and one on the fourth floor. Both with an indoor hot spring and two outdoor bathtub. The two hot springs switches between men’s and women’s at 7 am and 7 pm. You can soak in onsen whenever you want to through the night. Dinner is at 6 pm. The food was good and tasty. While you enjoy the dinner, the room is converted to a bedroom. Breakfast is at 8 am and is equally 10 course and tasty. The room is converted to day time use when you have breakfast. The onsen is not very busy and occasionally have 2-3 other people. It is a good place to stay.
The ryankan is about 3 minutes walking from Souenzan cable car station and it is convenient get to. They do free pick up from the cable car station as well if needed. Our family stayed in three rooms on the fourth floor. The ryankan is generally very clean. It being old, you do see a bit of spider webs here and there. But there is no concern for being clean. We sleep on tatamis and it is generally conformable. There are two public bath, one on third floor and one on the fourth floor. Both with an indoor hot spring and two outdoor bathtub. The two hot springs switches between men’s and women’s at 7 am and 7 pm. You can soak in onsen whenever you want to through the night. Dinner is at 6 pm. The food was good and tasty. While you enjoy the dinner, the room is converted to a bedroom. Breakfast is at 8 am and is equally 10 course and tasty. The room is converted to day time use when you have breakfast. The onsen is not very busy and occasionally have 2-3 other people. It is a good place to stay.
8
Santosh
20 May 2023
·
Stayed 1 night
The location is pretty close to the starting point of Ropeway so easy to access on your own. The property does provide pick up service which is also nice. The outdoor Onsen ( hot bath) was really nice. Went early in morning and got it to myself kind of private usage experience. The best part was the dinner and breakfast offered as part of half board pricing when you book it. This to me was the best part of this property. The location is right on road so you cannot really have a area with open garden to walk etc. and having that would be really nice to relax in morning or evening watching the mountains.
The location is pretty close to the starting point of Ropeway so easy to access on your own. The property does provide pick up service which is also nice. The outdoor Onsen ( hot bath) was really nice. Went early in morning and got it to myself kind of private usage experience. The best part was the dinner and breakfast offered as part of half board pricing when you book it. This to me was the best part of this property. The location is right on road so you cannot really have a area with open garden to walk etc. and having that would be really nice to relax in morning or evening watching the mountains.
8
Shai
22 Apr 2025
·
Stayed 2 nights
Overall this was a good stay This was our first time in a Ryokan so we were not sure what to expect. The staff was very nice and welcoming, and catered to our every need. The room was in traditional style where you sleep on futons, and have breakfast and dinner served to your room by the nice lady that is with you through your whole stay. Bathroom has a japanese toilet, and there is no shower in the room, instead you shower in the Onsen. What we did is use the Onsen, then have the evening shower, and eat dinner. The food served is traditional, and for some can be challenging, but in my opinion most of what we had was tasty. You can also talk to the hotel if you have certain requirements or prefer something different and a bit more western. The futons were OK, and there were extra pillows in the closet. The onsen is nice and relaxing. The location is also very good because it's right next to the Hakone Ropeway station. The hotel is quite old and not renovated, but in my opinion, it adds to the "magic" of experiencing a traditional stay. However, it can be cleaner. Overall a good stay, and we thank the hotel staff and the nice lady who was with us.
Overall this was a good stay This was our first time in a Ryokan so we were not sure what to expect. The staff was very nice and welcoming, and catered to our every need. The room was in traditional style where you sleep on futons, and have breakfast and dinner served to your room by the nice lady that is with you through your whole stay. Bathroom has a japanese toilet, and there is no shower in the room, instead you shower in the Onsen. What we did is use the Onsen, then have the evening shower, and eat dinner. The food served is traditional, and for some can be challenging, but in my opinion most of what we had was tasty. You can also talk to the hotel if you have certain requirements or prefer something different and a bit more western. The futons were OK, and there were extra pillows in the closet. The onsen is nice and relaxing. The location is also very good because it's right next to the Hakone Ropeway station. The hotel is quite old and not renovated, but in my opinion, it adds to the "magic" of experiencing a traditional stay. However, it can be cleaner. Overall a good stay, and we thank the hotel staff and the nice lady who was with us.
8
SIN YI
15 May 2024
·
Stayed 1 night
房間真的有點舊，也有點不太乾淨，如果你喜歡古色古鄉的味道那就不錯，由強羅駅坐登山䌫車到早雲山再行五分鐘便到，十分方便
房間真的有點舊，也有點不太乾淨，如果你喜歡古色古鄉的味道那就不錯，由強羅駅坐登山䌫車到早雲山再行五分鐘便到，十分方便
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AI-generated summary based on recent guest reviews
Dining
Breakfast and kaiseki dinners earn strong praise for quality, presentation, and in-room service. Some found traditional flavors challenging or noted children receiving different dishes, but overall satisfaction is high.
Related guest reviews
10
Mykhailo
9 Jun 2025
·
Stayed 1 night
Japanesse style hotel with perfect dinner
Japanesse style hotel with perfect dinner
8
Anna
14 Apr 2025
·
Stayed 1 night
This Ryokan is up in the hills, far from anything except the Hakone cable car and ropeway. It is very authentic I am sure but very dated. The food was off in my opinion but I am not a fan of raw, fishy things that I don't know what they are. They try and explain but still a mystery on some of the items. You eat in your room on the floor which for a westerner was not comfortable however I realize it is their custom.
This Ryokan is up in the hills, far from anything except the Hakone cable car and ropeway. It is very authentic I am sure but very dated. The food was off in my opinion but I am not a fan of raw, fishy things that I don't know what they are. They try and explain but still a mystery on some of the items. You eat in your room on the floor which for a westerner was not comfortable however I realize it is their custom.
10
Tina
5 Apr 2023
·
Stayed 2 nights
The food was absolutely amazing. All staff was exceptionally kind and helpful.
The food was absolutely amazing. All staff was exceptionally kind and helpful.
10
Miyvki
2 Jul 2024
·
Stayed 1 night
白濁の湯は良かったです。夕食朝食も美味しかったです。
白濁の湯は良かったです。夕食朝食も美味しかったです。
10
Simon
10 Apr 2025
·
Stayed 1 night
Proper Ryokan Inn experience with all the meals and hot tubs.
Proper Ryokan Inn experience with all the meals and hot tubs.
8
Ryan
10 May 2024
·
Stayed 1 night
Hotel is very close to the ropeway and offers a shuttle bus to the main station which you really do need. Bedding arrangement is hard as a rock so be aware of that. The hotel itself is very dated and no especially clean. However I found that part of the old school charm. The included meals were absolutely outstanding traditional kaiseki style. Worth the price for that alone.
Hotel is very close to the ropeway and offers a shuttle bus to the main station which you really do need. Bedding arrangement is hard as a rock so be aware of that. The hotel itself is very dated and no especially clean. However I found that part of the old school charm. The included meals were absolutely outstanding traditional kaiseki style. Worth the price for that alone.
8
Shai
22 Apr 2025
·
Stayed 2 nights
Overall this was a good stay This was our first time in a Ryokan so we were not sure what to expect. The staff was very nice and welcoming, and catered to our every need. The room was in traditional style where you sleep on futons, and have breakfast and dinner served to your room by the nice lady that is with you through your whole stay. Bathroom has a japanese toilet, and there is no shower in the room, instead you shower in the Onsen. What we did is use the Onsen, then have the evening shower, and eat dinner. The food served is traditional, and for some can be challenging, but in my opinion most of what we had was tasty. You can also talk to the hotel if you have certain requirements or prefer something different and a bit more western. The futons were OK, and there were extra pillows in the closet. The onsen is nice and relaxing. The location is also very good because it's right next to the Hakone Ropeway station. The hotel is quite old and not renovated, but in my opinion, it adds to the "magic" of experiencing a traditional stay. However, it can be cleaner. Overall a good stay, and we thank the hotel staff and the nice lady who was with us.
Overall this was a good stay This was our first time in a Ryokan so we were not sure what to expect. The staff was very nice and welcoming, and catered to our every need. The room was in traditional style where you sleep on futons, and have breakfast and dinner served to your room by the nice lady that is with you through your whole stay. Bathroom has a japanese toilet, and there is no shower in the room, instead you shower in the Onsen. What we did is use the Onsen, then have the evening shower, and eat dinner. The food served is traditional, and for some can be challenging, but in my opinion most of what we had was tasty. You can also talk to the hotel if you have certain requirements or prefer something different and a bit more western. The futons were OK, and there were extra pillows in the closet. The onsen is nice and relaxing. The location is also very good because it's right next to the Hakone Ropeway station. The hotel is quite old and not renovated, but in my opinion, it adds to the "magic" of experiencing a traditional stay. However, it can be cleaner. Overall a good stay, and we thank the hotel staff and the nice lady who was with us.
10
Luigi
25 Dec 2024
·
Stayed 1 night
Classic Japanese rooms, well heated and food is amazing!
Classic Japanese rooms, well heated and food is amazing!
10
Hunter
12 Jun 2025
·
Stayed 1 night
Highly recommend for the authentic Ryokan experience. It has an authenticity to it that the fancier places don't. Staff and service were amazing. Onsen were great with some fantastic views. Definitely a must if staying overnight in Hakone area.
Highly recommend for the authentic Ryokan experience. It has an authenticity to it that the fancier places don't. Staff and service were amazing. Onsen were great with some fantastic views. Definitely a must if staying overnight in Hakone area.
6
Irvin
5 Sept 2023
·
Stayed 1 night
The location was great with it being a short walk from the cable car station and the staff were friendly plus helpful. The building was definitely on the older side which we expected, however the rooms and facilities seemed to be lacking in cleanliness. The room we stayed in had cobwebs on the dm ceiling and dust/dirt could be seen along the baseboard areas of the room. The onsen / bath area was ok but the actual soaking area really could use some detail cleaning as the window edges were quite dirty. The meals were good overall but I would’ve appreciated it if they gave us the same meals for our children too as we had paid quite a bit more to include my 2 kids. For dinner they were not given the sashimi and one other dish which were some of the main dishes in dinner. Not was there a substitute.
The location was great with it being a short walk from the cable car station and the staff were friendly plus helpful. The building was definitely on the older side which we expected, however the rooms and facilities seemed to be lacking in cleanliness. The room we stayed in had cobwebs on the dm ceiling and dust/dirt could be seen along the baseboard areas of the room. The onsen / bath area was ok but the actual soaking area really could use some detail cleaning as the window edges were quite dirty. The meals were good overall but I would’ve appreciated it if they gave us the same meals for our children too as we had paid quite a bit more to include my 2 kids. For dinner they were not given the sashimi and one other dish which were some of the main dishes in dinner. Not was there a substitute.
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AI-generated summary based on recent guest reviews
10
Rajesh
3 Aug 2026
·
Stayed 1 night
Amazing stay at the Yamadaya, the staff were amazing, Great location in the hills of Hakone. The dinner and breakfast were amazing traditional Japanese dishes, so tasty. The view from the room in the morning was lovely.
Amazing stay at the Yamadaya, the staff were amazing, Great location in the hills of Hakone. The dinner and breakfast were amazing traditional Japanese dishes, so tasty. The view from the room in the morning was lovely.
4
Benjamin
23 May 2026
·
Stayed 1 night
The pros: location is incredible, next to the ropeway. The staff were incredibly nice and went above and beyond with service. The hot spring was fantastic and really well maintained. Very good ryokan style experience. The cons: the rooms were not really well kept. Lots of cob webs around and the sink didn’t have hot water working. Other thing that may have been an isolated incident, but both me and my friend ate their traditional dinner service and following breakfast. That’s the only thing we ate for the day. We both got horribly sick for two days with seemingly food poisoning after eating these meals. Didn’t have this issue our entire time in Japan aside from this one location. If it weren’t for that one aspect, I would have rated it a 3.5/5.
The pros: location is incredible, next to the ropeway. The staff were incredibly nice and went above and beyond with service. The hot spring was fantastic and really well maintained. Very good ryokan style experience. The cons: the rooms were not really well kept. Lots of cob webs around and the sink didn’t have hot water working. Other thing that may have been an isolated incident, but both me and my friend ate their traditional dinner service and following breakfast. That’s the only thing we ate for the day. We both got horribly sick for two days with seemingly food poisoning after eating these meals. Didn’t have this issue our entire time in Japan aside from this one location. If it weren’t for that one aspect, I would have rated it a 3.5/5.
10
Fernanda
3 Apr 2026
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Stayed 1 night
The accommodation is very nice, the staff is very attentive and friendly. The onsen is wonderful. I had a room with private hot spring because I didn’t know if I’d have the courage to use the public one, but I ended up using both. The private onsen is much colder and deeper than the public one (I was there in a cold night in April - 1oC). They serve traditional Japanese breakfast.
The accommodation is very nice, the staff is very attentive and friendly. The onsen is wonderful. I had a room with private hot spring because I didn’t know if I’d have the courage to use the public one, but I ended up using both. The private onsen is much colder and deeper than the public one (I was there in a cold night in April - 1oC). They serve traditional Japanese breakfast.
8
Sheyda
14 Nov 2025
·
Stayed 1 night
We stayed in this hotel for one night to have an authentic Japanese experience with a private onsen. The rooms very large and it was a bit too big for two people. I think it would be better for a larger group, and the price would also be justified. Other than that, we had a great stay.
We stayed in this hotel for one night to have an authentic Japanese experience with a private onsen. The rooms very large and it was a bit too big for two people. I think it would be better for a larger group, and the price would also be justified. Other than that, we had a great stay.
10
steven
20 Oct 2025
·
Stayed 2 nights
The staff that set up our meals was the best we have ever had she flew down the stairs with our shoes at lightening speed and explained every meal with a huge smile
The staff that set up our meals was the best we have ever had she flew down the stairs with our shoes at lightening speed and explained every meal with a huge smile
FAQs about Shirayunoyado Yamadaya Hakone Gora
Is parking available at the property?
Yes, free self-parking is available on-site.
What are the check-in and check-out times?
Check-in is from 15:00 to 18:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What is the location of the property in relation to key landmarks?
The property is located in Hakone (Gora), within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Gora Park. It is 6.5 miles from Lake Ashi and 11 miles from Gotemba Premium Outlets.
What are the policies for guests staying with children?
Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-09: NO DATA
- 2026-09-10: 194.80525084866335USD
- 2026-09-11: 215.03965356488038USD
- 2026-09-12: 209.16025374491883USD
- 2026-09-13: 216.35169975653076USD
- 2026-09-14: 198.15596566062928USD
- 2026-09-15: 229.79967741424562USD
- 2026-09-16: 216.35169975653076USD
- 2026-09-17: 227.5262797354584USD
- 2026-09-18: 224.47182713511657USD
- 2026-09-19: 489.2242656446228USD
- 2026-09-20: NO DATA
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: 250.89379124375915USD
- 2026-09-24: NO DATA
- 2026-09-25: 216.51628987409973USD
- 2026-09-26: 376.18249796673587USD
- 2026-09-27: 242.48907081842043USD
- 2026-09-28: 255.31084461193848USD
- 2026-09-29: 236.6726915717163USD
- 2026-09-30: 227.5262797354584USD
- 2026-10-01: 292.5779782684021USD
- 2026-10-02: 281.29849975730895USD
- 2026-10-03: 430.73798633291625USD
- 2026-10-04: 281.114555470993USD
- 2026-10-05: 227.5262797354584USD
- 2026-10-06: 293.7857811010285USD
- 2026-10-07: NO DATA
- 2026-10-08: 292.9851772295227USD
- 2026-10-09: NO DATA
- 2026-10-10: 375.207741991272USD
- 2026-10-11: 537.9617810997009USD
- 2026-10-12: 307.31778028729246USD
- 2026-10-13: 314.4881368067017USD
- 2026-10-14: 312.91561502285765USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: NO DATA
- 2026-10-19: 281.7226800979614USD
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: 262.7551166266327USD
- 2026-10-23: NO DATA
- 2026-10-24: 537.9470131429443USD
- 2026-10-25: 281.26365162913515USD
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: 314.5533708027344USD
- 2026-10-30: 255.9405368304291USD
- 2026-10-31: 489.4599863164978USD
- 2026-11-01: 281.3047504632263USD
- 2026-11-02: 255.31084461193848USD
- 2026-11-03: 255.3439220018921USD
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: 292.5779782684021USD
- 2026-11-07: 371.61427667669676USD
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 9 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is unable to accommodate dietary restrictions, including gluten-free meals, Vegetarian, Vegan . Guests with food allergies must contact this property at least 3 days in advance. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. The entrance to this property is closed from 11 PM-7 AM. Guests are not permitted to enter or leave the property during this time.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
- This property accepts cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
- Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Popular amenities
Parking
Massage
Room service
Karaoke
Luggage storage
Designated smoking area
Services
Luggage storage
Designated smoking area
24-Hour Front Desk
General
Room service
Massage
Vending machines
Family room
Parking
Parking
Free parking
Area Shuttle (free)
Parking Onsite
Internet
Free wi-fi
Activities
Karaoke