Welcomhotel by ITC Hotels, Cathedral Road, Chennai
$107
/ night
Avg. for September
Prices for Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Select dates to see prices and availability
$107
/ night
Avg. for September
Monthly average prices
Nightly prices at Welcomhotel by ITC Hotels, Cathedral Road, Chennai average $91 in May, the cheapest month, and $134 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $97 |
| February | $134 |
| March | $108 |
| April | $98 |
| May | $91 |
| June | $97 |
| July | $102 |
| August | $102 |
| September | $107 |
| October | $109 |
| November | $126 |
| December | $110 |
J
F
M
A
M
J
J
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Sep · $107
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N
D
Most expensive: February (~$134)
Cheapest: May (~$91)
About this property
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, c...
Amenities
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chennai? This hotel has 7500 square feet (697 square meters) of space consisting of a conference center and 2 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free valet parking is available onsite.
Dining
Grab a bite at Fabelle, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Rooms
Make yourself at home in one of the 90 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
Location
In the heart of Chennai, Welcomhotel by ITC Hotels, Cathedral Road, Chennai is within a 5-minute drive of Consulate General of the United States, Chennai and Express Avenue. This luxury hotel is 1.7 mi (2.7 km) from Apollo Hospital and 1.8 mi (3 km) from Kapaleeswarar Temple.
What's nearby
Music Academy(0.2 miles)
Consulate General of the United States, Chennai(0.6 miles)
Mundakaneeyaman Temple(1.1 miles)
Chennai Citi Center Mall(1.2 miles)
Express Avenue(1.5 miles)
Spencer's Plaza Shopping Mall(1.5 miles)
Valluvar Kottam(1.6 miles)
Apollo Hospital(1.7 miles)
Kapaleeswarar Temple(1.7 miles)
Ramakrishna Mutt Temple(1.8 miles)
Marina Beach(1.8 miles)
SDAT Tennis Stadium(1.9 miles)
Santhome Cathedral Basilica(1.9 miles)
Pondy Bazaar(1.9 miles)
Raja Muthiah Hall(1.9 miles)
The preferred airport for Welcomhotel by ITC Hotels, Cathedral Road, Chennai is Chennai International Airport (MAA)(9.5 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
Location
Cathedral Raod, Chennai City Center, Teynampet, Chennai, Chennai District, Tamil Nadu, India
Music Academy (0.2 miles)
Consulate General of the United States, Chennai (0.6 miles)
Mundakaneeyaman Temple (1.1 miles)
Chennai Citi Center Mall (1.2 miles)
Express Avenue (1.5 miles)
Spencer's Plaza Shopping Mall (1.5 miles)
Room options
2
Deluxe Room, Multiple Beds
Room details
1 Full Bed
and 1 Twin Bed
Sleeps 3
285 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
3
Superior Room, 2 Twin Beds, City View (Superior Room Twin)
Room details
2 Twin Beds
Sleeps 2
355 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Deluxe Room, 1 Queen Bed, City View (Deluxe Room Double)
Room details
1 Queen Bed
Sleeps 2
249 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
3
Deluxe Room, 1 Queen Bed (Superior Room Double)
Room details
1 Queen Bed
Sleeps 2
355 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Suite, 1 Queen Bed, City View (Executive Suite)
Room details
1 Queen Bed
Sleeps 2
645 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
3
Deluxe Room, 1 Queen Bed, City View (Club Double)
Room details
1 Queen Bed
Sleeps 3
495 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Welcomhotel by ITC Hotels, Cathedral Road, Chennai
8.6
Fabulous
Based on 1,078 verified reviews
Who stays here?
Business
65%
Couple
6%
Family
16%
Group
5%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
At Welcomhotel by ITC Hotels, Cathedral Road, Chennai, reviewers praise the friendly, efficient service and central location, with many noting clean, comfortable rooms and a recently renovated feel, though experiences around dining, pests, and some facilities are mixed.
Read moreWas this helpful?
What guests think
At Welcomhotel by ITC Hotels, Cathedral Road, Chennai, reviewers praise the friendly, efficient service and central location, with many noting clean, comfortable rooms and a recently renovated feel, though experiences around dining, pests, and some facilities are mixed.
Breakfast and food are often appreciated, but several guests report limited buffet variety, inconsistent restaurant quality, delays, and occasional hygiene concerns. Several reviews mention mosquitoes in lobby or pool areas and sporadic parking difficulties during events. Rooms are generally comfortable, though a few note road noise, smaller standard layouts, or tech issues with TV and Wi-Fi. Expect an upscale city stay with a few rough edges.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Several reviews note a recently renovated property. Mosquitoes in lobby, pool and bar areas, occasional gym upkeep lapses, and parking congestion during events were reported.
Related guest reviews
10
Sudha
Dec 23, 2024
·
Stayed 4 nights
Exceptional hotel that feels newly renovated. Outstanding service and attention to detail. A special mention for Jayanti who cared for our floor and was super prompt with bringing anything that we needed. Would highly recommend especially for folks visiting during music season since music academy is just a walk away.
Exceptional hotel that feels newly renovated. Outstanding service and attention to detail. A special mention for Jayanti who cared for our floor and was super prompt with bringing anything that we needed. Would highly recommend especially for folks visiting during music season since music academy is just a walk away.
6
Uma
Aug 23, 2025
·
Stayed 3 nights
The hotel was nearly renovated, and so the facilities were clean and excellent. The service was excellent, but the quality of food could be improved. Overall, it was a pleasant experience and we would come again.
The hotel was nearly renovated, and so the facilities were clean and excellent. The service was excellent, but the quality of food could be improved. Overall, it was a pleasant experience and we would come again.
4
Amal
Nov 12, 2025
·
Stayed 4 nights
Had to leave earlier was charged for an extra night , no restaurants in the hotel which was not convenient
Had to leave earlier was charged for an extra night , no restaurants in the hotel which was not convenient
10
Clayton
Oct 29, 2024
·
Stayed 6 nights
Very nice midsize hotel
Very nice midsize hotel
10
Dhiman
Mar 31, 2025
·
Stayed 2 nights
Great facility with even better stuff.
Great facility with even better stuff.
4
yoon joo
Nov 19, 2024
·
Stayed 2 nights
Gym에의 tread mill에는 이틀 내내 이용객이 마시고 두고 간 플라스틱 컵이 남아 있고 객실 카펫에는 머리카락과 호장실에는 물때에 샤워기는 막혀서 물도 제대로 분사안됨
Gym에의 tread mill에는 이틀 내내 이용객이 마시고 두고 간 플라스틱 컵이 남아 있고 객실 카펫에는 머리카락과 호장실에는 물때에 샤워기는 막혀서 물도 제대로 분사안됨
6
Nandakumar
May 10, 2024
·
Stayed 3 nights
We stayed there for 4 nights with our children. Room was good, clean and quiet. But the parking was horrible. They couldn't have space for our car to park. They allow parking for private events which occupied the parking fully and we had to park outside the road with lots of trouble with local police. They should have first priority for parking for people staying in the hotel not for private meetings or functions. I wouldn't stay again because of this parking issue.
We stayed there for 4 nights with our children. Room was good, clean and quiet. But the parking was horrible. They couldn't have space for our car to park. They allow parking for private events which occupied the parking fully and we had to park outside the road with lots of trouble with local police. They should have first priority for parking for people staying in the hotel not for private meetings or functions. I wouldn't stay again because of this parking issue.
8
Rajani
Jun 13, 2025
·
Stayed 2 nights
As soon as we entered the lobby, we were bit by mosquitoes and had a long wait to get our room, even though we reached only at check in time. Everything was good once we got the room. SANTIEGO in dining area took care of us like we were family. He ensured vegan food was available and also got us some vareity of dishes to try for breakfast as we stayed 2 days.
As soon as we entered the lobby, we were bit by mosquitoes and had a long wait to get our room, even though we reached only at check in time. Everything was good once we got the room. SANTIEGO in dining area took care of us like we were family. He ensured vegan food was available and also got us some vareity of dishes to try for breakfast as we stayed 2 days.
8
Joseph Joseph
Nov 13, 2025
·
Stayed 2 nights
Newly renovated -convenient location. Staff are friendly - food reasonably tastily. Enjoyed staying here.
Newly renovated -convenient location. Staff are friendly - food reasonably tastily. Enjoyed staying here.
4
Velvilie
Feb 21, 2025
·
Stayed 4 nights
The rooms and hotel areas were clean. Pool area, foyer and bar area all had mosquito invasion which they didn’t maintain with repellents or sprays except a worker waving a tennis bat zapping mosquito killer! Amusing to watch and annoying! The buffet food is sub standard, no real variety or definitely not Intercontinental as advertised. Staff take ages when you order something in the dining area ( such as a can of coke) even though it’s not busy! They make their own version of latte which is horrendous if you are a coffee drinker like me. Very poor communication amongst staff and lack if integrity as we experienced with our room being promised to us then back tracked and ended up in a smaller room
The rooms and hotel areas were clean. Pool area, foyer and bar area all had mosquito invasion which they didn’t maintain with repellents or sprays except a worker waving a tennis bat zapping mosquito killer! Amusing to watch and annoying! The buffet food is sub standard, no real variety or definitely not Intercontinental as advertised. Staff take ages when you order something in the dining area ( such as a can of coke) even though it’s not busy! They make their own version of latte which is horrendous if you are a coffee drinker like me. Very poor communication amongst staff and lack if integrity as we experienced with our room being promised to us then back tracked and ended up in a smaller room
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe rooms as very clean or spotless, yet recurring reports cite pests (mosquitoes and a cockroach), food hygiene issues, and some bathroom odors or upkeep concerns.
Related guest reviews
10
sandhya
Dec 4, 2025
·
Stayed 2 nights
Extreme efficient and helpful staff. Amenities were good too. Room and bathroom were clean One problem- the shower cubicle door opens outward instead of inward. This could be rectified. Otherwise water drips onto the bathroom floor when the shoer door is opened
Extreme efficient and helpful staff. Amenities were good too. Room and bathroom were clean One problem- the shower cubicle door opens outward instead of inward. This could be rectified. Otherwise water drips onto the bathroom floor when the shoer door is opened
10
Amit
Oct 31, 2025
·
Stayed 1 night
Spotless room and excellent amenities
Spotless room and excellent amenities
10
Amaresh
Nov 23, 2025
·
Stayed 2 nights
Rooms were clean, staffs were helpful.
Rooms were clean, staffs were helpful.
4
yoon joo
Nov 19, 2024
·
Stayed 2 nights
Gym에의 tread mill에는 이틀 내내 이용객이 마시고 두고 간 플라스틱 컵이 남아 있고 객실 카펫에는 머리카락과 호장실에는 물때에 샤워기는 막혀서 물도 제대로 분사안됨
Gym에의 tread mill에는 이틀 내내 이용객이 마시고 두고 간 플라스틱 컵이 남아 있고 객실 카펫에는 머리카락과 호장실에는 물때에 샤워기는 막혀서 물도 제대로 분사안됨
6
Divya Manchale
Sep 29, 2025
·
Stayed 1 night
I recently stayed at Welcomhotels by ITC, and unfortunately, the experience did not meet expectations for a reputed brand. The cleanliness standards were very disappointing. I noticed a cockroach in the breakfast area, which is completely unacceptable for a hotel of this level. To make matters worse, I found hair in the food served, which raised further concerns about hygiene. The bathroom was also poorly maintained and had a persistent stinky odor, making the stay quite uncomfortable. Overall, I would rate the property around 2–3 stars at best. The hotel has potential, but unless serious improvements are made in cleanliness, hygiene, and maintenance, it’s hard to recommend.
I recently stayed at Welcomhotels by ITC, and unfortunately, the experience did not meet expectations for a reputed brand. The cleanliness standards were very disappointing. I noticed a cockroach in the breakfast area, which is completely unacceptable for a hotel of this level. To make matters worse, I found hair in the food served, which raised further concerns about hygiene. The bathroom was also poorly maintained and had a persistent stinky odor, making the stay quite uncomfortable. Overall, I would rate the property around 2–3 stars at best. The hotel has potential, but unless serious improvements are made in cleanliness, hygiene, and maintenance, it’s hard to recommend.
10
Navnika
Jun 27, 2024
·
Stayed 1 night
I had a wonderful and comfortable stay at Welcomhotel by ITC. The highlight of my stay was the kind, courteous, and friendly hotel staff members. They went above and beyond to help me in the best possible way. I want to thank them for making my stay a great one! Additionally, the property has an excellent location and is well-connected to the shopping district and other important areas. It is well-maintained with great attention to cleanliness.
I had a wonderful and comfortable stay at Welcomhotel by ITC. The highlight of my stay was the kind, courteous, and friendly hotel staff members. They went above and beyond to help me in the best possible way. I want to thank them for making my stay a great one! Additionally, the property has an excellent location and is well-connected to the shopping district and other important areas. It is well-maintained with great attention to cleanliness.
10
Namratha
Jul 22, 2025
·
Stayed 2 nights
Very clean, luxurious and a great experience
Very clean, luxurious and a great experience
2
Satyarth
Nov 2, 2025
·
Stayed 3 nights
We registered for two guests but they only gave us 1 key card when we arrived. We were too tired from our flight to request an additional card. there were also only one set of toiletries in the room when there was the two of us. The marble in the bathroom was not clean. It was stained and the shower was already wet when we first arrived at the room. The room was also a lot smaller than we expected. The images on the Expedia booking page are not reflective of the room. The images are only of the upgraded suite room. The standard size room is actually a lot smaller, to the point where both sides of the bed cannot accommodate a night stand. There was only a nightstand on one side of the bed. The weighing scale was also broken. Wifi was not working for hours and casting on the TV didn't work either. The TV showed some JavaScript error message. We eventually paid more for the larger size room the next few days of our stay. While the room was bigger, there was a large water mark stain on the walls of the room and it was leaving white residue on the floor. The in room dining menu on the QR code was also not accurate. It had many options listed, but when we called hotel to place order, they said they only had two options available and not the 20 or so that they listed on the QR code website. We ended up feeling like there was a lot of false advertisement from the establishment
We registered for two guests but they only gave us 1 key card when we arrived. We were too tired from our flight to request an additional card. there were also only one set of toiletries in the room when there was the two of us. The marble in the bathroom was not clean. It was stained and the shower was already wet when we first arrived at the room. The room was also a lot smaller than we expected. The images on the Expedia booking page are not reflective of the room. The images are only of the upgraded suite room. The standard size room is actually a lot smaller, to the point where both sides of the bed cannot accommodate a night stand. There was only a nightstand on one side of the bed. The weighing scale was also broken. Wifi was not working for hours and casting on the TV didn't work either. The TV showed some JavaScript error message. We eventually paid more for the larger size room the next few days of our stay. While the room was bigger, there was a large water mark stain on the walls of the room and it was leaving white residue on the floor. The in room dining menu on the QR code was also not accurate. It had many options listed, but when we called hotel to place order, they said they only had two options available and not the 20 or so that they listed on the QR code website. We ended up feeling like there was a lot of false advertisement from the establishment
4
Sathya
Feb 21, 2025
·
Stayed 1 night
mosquitos and flies in the room
mosquitos and flies in the room
4
Velvilie
Feb 21, 2025
·
Stayed 4 nights
The rooms and hotel areas were clean. Pool area, foyer and bar area all had mosquito invasion which they didn’t maintain with repellents or sprays except a worker waving a tennis bat zapping mosquito killer! Amusing to watch and annoying! The buffet food is sub standard, no real variety or definitely not Intercontinental as advertised. Staff take ages when you order something in the dining area ( such as a can of coke) even though it’s not busy! They make their own version of latte which is horrendous if you are a coffee drinker like me. Very poor communication amongst staff and lack if integrity as we experienced with our room being promised to us then back tracked and ended up in a smaller room
The rooms and hotel areas were clean. Pool area, foyer and bar area all had mosquito invasion which they didn’t maintain with repellents or sprays except a worker waving a tennis bat zapping mosquito killer! Amusing to watch and annoying! The buffet food is sub standard, no real variety or definitely not Intercontinental as advertised. Staff take ages when you order something in the dining area ( such as a can of coke) even though it’s not busy! They make their own version of latte which is horrendous if you are a coffee drinker like me. Very poor communication amongst staff and lack if integrity as we experienced with our room being promised to us then back tracked and ended up in a smaller room
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable and modern, though some guests found standard rooms small or affected by road noise, and a few reported AC performance or tech issues with TV and Wi-Fi; one noted an outward-opening shower door.
Related guest reviews
10
Drashti
Nov 16, 2025
·
Stayed 1 night
Staff is very helpful, clean rooms good amenities. It was a very pleasant stay!
Staff is very helpful, clean rooms good amenities. It was a very pleasant stay!
10
sandhya
Dec 4, 2025
·
Stayed 2 nights
Extreme efficient and helpful staff. Amenities were good too. Room and bathroom were clean One problem- the shower cubicle door opens outward instead of inward. This could be rectified. Otherwise water drips onto the bathroom floor when the shoer door is opened
Extreme efficient and helpful staff. Amenities were good too. Room and bathroom were clean One problem- the shower cubicle door opens outward instead of inward. This could be rectified. Otherwise water drips onto the bathroom floor when the shoer door is opened
2
Joanna
Apr 4, 2024
·
Stayed 2 nights
It is a renovated hotel but the condition of the room was not good. The A/C was suboptimal, though the technician checked it out, it was not working well. The bathroom roof had a water spot and the bathroom door is stuck very difficult to open or close. We booked 2 twin bed room but was offered a single bed room and they explained it as a glitch in their system as they are newly renovated hotel, very disappointed. Also their check in process was not friendly, no smiles, no info about the hotel amenities, very rushed and unfair check in process. Though they offered a free meal to make up for it, we were not interested. There were too many instances which made us very unwelcomed, not the reception we expected from a top notch brand.
It is a renovated hotel but the condition of the room was not good. The A/C was suboptimal, though the technician checked it out, it was not working well. The bathroom roof had a water spot and the bathroom door is stuck very difficult to open or close. We booked 2 twin bed room but was offered a single bed room and they explained it as a glitch in their system as they are newly renovated hotel, very disappointed. Also their check in process was not friendly, no smiles, no info about the hotel amenities, very rushed and unfair check in process. Though they offered a free meal to make up for it, we were not interested. There were too many instances which made us very unwelcomed, not the reception we expected from a top notch brand.
10
Lois
Nov 7, 2025
·
Stayed 23 nights
Great rooom,Great service
Great rooom,Great service
8
Pulkit
Nov 21, 2025
·
Stayed 4 nights
Room was clean bit noisy from Road Side Traffic Staff Some food items were really tasty and some were just less salty. Overall stay, ambience & food was good, thanks to great staff & hospitality 🙏
Room was clean bit noisy from Road Side Traffic Staff Some food items were really tasty and some were just less salty. Overall stay, ambience & food was good, thanks to great staff & hospitality 🙏
8
Adithya
Nov 21, 2024
·
Stayed 1 night
Great service and rooms. Very clean. The food could be better.
Great service and rooms. Very clean. The food could be better.
10
Namratha
Jul 22, 2025
·
Stayed 2 nights
Very clean, luxurious and a great experience
Very clean, luxurious and a great experience
8
Sampath
Aug 23, 2024
·
Stayed 4 nights
Stay was good, the only negative was that the TV in the room never worked during the four night stay and they were unable to fix it. AC, shower and bed were great, service was good
Stay was good, the only negative was that the TV in the room never worked during the four night stay and they were unable to fix it. AC, shower and bed were great, service was good
2
Satyarth
Nov 2, 2025
·
Stayed 3 nights
We registered for two guests but they only gave us 1 key card when we arrived. We were too tired from our flight to request an additional card. there were also only one set of toiletries in the room when there was the two of us. The marble in the bathroom was not clean. It was stained and the shower was already wet when we first arrived at the room. The room was also a lot smaller than we expected. The images on the Expedia booking page are not reflective of the room. The images are only of the upgraded suite room. The standard size room is actually a lot smaller, to the point where both sides of the bed cannot accommodate a night stand. There was only a nightstand on one side of the bed. The weighing scale was also broken. Wifi was not working for hours and casting on the TV didn't work either. The TV showed some JavaScript error message. We eventually paid more for the larger size room the next few days of our stay. While the room was bigger, there was a large water mark stain on the walls of the room and it was leaving white residue on the floor. The in room dining menu on the QR code was also not accurate. It had many options listed, but when we called hotel to place order, they said they only had two options available and not the 20 or so that they listed on the QR code website. We ended up feeling like there was a lot of false advertisement from the establishment
We registered for two guests but they only gave us 1 key card when we arrived. We were too tired from our flight to request an additional card. there were also only one set of toiletries in the room when there was the two of us. The marble in the bathroom was not clean. It was stained and the shower was already wet when we first arrived at the room. The room was also a lot smaller than we expected. The images on the Expedia booking page are not reflective of the room. The images are only of the upgraded suite room. The standard size room is actually a lot smaller, to the point where both sides of the bed cannot accommodate a night stand. There was only a nightstand on one side of the bed. The weighing scale was also broken. Wifi was not working for hours and casting on the TV didn't work either. The TV showed some JavaScript error message. We eventually paid more for the larger size room the next few days of our stay. While the room was bigger, there was a large water mark stain on the walls of the room and it was leaving white residue on the floor. The in room dining menu on the QR code was also not accurate. It had many options listed, but when we called hotel to place order, they said they only had two options available and not the 20 or so that they listed on the QR code website. We ended up feeling like there was a lot of false advertisement from the establishment
8
Joseph Joseph
Nov 13, 2025
·
Stayed 2 nights
Newly renovated -convenient location. Staff are friendly - food reasonably tastily. Enjoyed staying here.
Newly renovated -convenient location. Staff are friendly - food reasonably tastily. Enjoyed staying here.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, attentive and efficient, with numerous staff shout-outs; however, a minority cite slow dining service, check-in delays, trainee teams, or uneven front-desk communication.
Related guest reviews
10
Prakash
Jul 14, 2024
·
Stayed 3 nights
Excellent staff, amazing service. Staff are very friendly, helpful providing exceptional customer service. Food quality, variety and how they take care of customers during breakfast were excellent.
Excellent staff, amazing service. Staff are very friendly, helpful providing exceptional customer service. Food quality, variety and how they take care of customers during breakfast were excellent.
10
Mohanasundaram
Aug 5, 2025
·
Stayed 2 nights
Had a wonderful experience. Well maintained hotel in a prime location with highly professional staff. Really loved their breakfast buffet with lot of authentic south food. Their room service response time is top notch.
Had a wonderful experience. Well maintained hotel in a prime location with highly professional staff. Really loved their breakfast buffet with lot of authentic south food. Their room service response time is top notch.
10
sandhya
Dec 4, 2025
·
Stayed 2 nights
Extreme efficient and helpful staff. Amenities were good too. Room and bathroom were clean One problem- the shower cubicle door opens outward instead of inward. This could be rectified. Otherwise water drips onto the bathroom floor when the shoer door is opened
Extreme efficient and helpful staff. Amenities were good too. Room and bathroom were clean One problem- the shower cubicle door opens outward instead of inward. This could be rectified. Otherwise water drips onto the bathroom floor when the shoer door is opened
6
Gajapathy M
Mar 6, 2025
·
Stayed 1 night
Hotel is technically a 4 star with 2 star service and 5 star pricing. Rs 1500 for breakfast. No coffee in the room. Front desk english comprehension was poor, or maybe my accent.
Hotel is technically a 4 star with 2 star service and 5 star pricing. Rs 1500 for breakfast. No coffee in the room. Front desk english comprehension was poor, or maybe my accent.
6
Sundararajan
Sep 12, 2024
·
Stayed 3 nights
Location is a plus.. Most of the staff are trainees
Location is a plus.. Most of the staff are trainees
2
Joanna
Apr 4, 2024
·
Stayed 2 nights
It is a renovated hotel but the condition of the room was not good. The A/C was suboptimal, though the technician checked it out, it was not working well. The bathroom roof had a water spot and the bathroom door is stuck very difficult to open or close. We booked 2 twin bed room but was offered a single bed room and they explained it as a glitch in their system as they are newly renovated hotel, very disappointed. Also their check in process was not friendly, no smiles, no info about the hotel amenities, very rushed and unfair check in process. Though they offered a free meal to make up for it, we were not interested. There were too many instances which made us very unwelcomed, not the reception we expected from a top notch brand.
It is a renovated hotel but the condition of the room was not good. The A/C was suboptimal, though the technician checked it out, it was not working well. The bathroom roof had a water spot and the bathroom door is stuck very difficult to open or close. We booked 2 twin bed room but was offered a single bed room and they explained it as a glitch in their system as they are newly renovated hotel, very disappointed. Also their check in process was not friendly, no smiles, no info about the hotel amenities, very rushed and unfair check in process. Though they offered a free meal to make up for it, we were not interested. There were too many instances which made us very unwelcomed, not the reception we expected from a top notch brand.
10
Lois
Nov 7, 2025
·
Stayed 23 nights
Great rooom,Great service
Great rooom,Great service
8
Rajani
Jun 13, 2025
·
Stayed 2 nights
As soon as we entered the lobby, we were bit by mosquitoes and had a long wait to get our room, even though we reached only at check in time. Everything was good once we got the room. SANTIEGO in dining area took care of us like we were family. He ensured vegan food was available and also got us some vareity of dishes to try for breakfast as we stayed 2 days.
As soon as we entered the lobby, we were bit by mosquitoes and had a long wait to get our room, even though we reached only at check in time. Everything was good once we got the room. SANTIEGO in dining area took care of us like we were family. He ensured vegan food was available and also got us some vareity of dishes to try for breakfast as we stayed 2 days.
10
George
Jul 2, 2025
·
Stayed 1 night
Was very pleased with the service, attitude and efficiency of the staff. Special mention must be given to the Manager , Ms. Ila Prabhu, and her team led by Brinda, , Kennedy, Keith and a host of others.
Was very pleased with the service, attitude and efficiency of the staff. Special mention must be given to the Manager , Ms. Ila Prabhu, and her team led by Brinda, , Kennedy, Keith and a host of others.
4
Velvilie
Feb 21, 2025
·
Stayed 4 nights
The rooms and hotel areas were clean. Pool area, foyer and bar area all had mosquito invasion which they didn’t maintain with repellents or sprays except a worker waving a tennis bat zapping mosquito killer! Amusing to watch and annoying! The buffet food is sub standard, no real variety or definitely not Intercontinental as advertised. Staff take ages when you order something in the dining area ( such as a can of coke) even though it’s not busy! They make their own version of latte which is horrendous if you are a coffee drinker like me. Very poor communication amongst staff and lack if integrity as we experienced with our room being promised to us then back tracked and ended up in a smaller room
The rooms and hotel areas were clean. Pool area, foyer and bar area all had mosquito invasion which they didn’t maintain with repellents or sprays except a worker waving a tennis bat zapping mosquito killer! Amusing to watch and annoying! The buffet food is sub standard, no real variety or definitely not Intercontinental as advertised. Staff take ages when you order something in the dining area ( such as a can of coke) even though it’s not busy! They make their own version of latte which is horrendous if you are a coffee drinker like me. Very poor communication amongst staff and lack if integrity as we experienced with our room being promised to us then back tracked and ended up in a smaller room
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AI-generated summary based on recent guest reviews
Location
Central and convenient for the US Consulate, Music Academy, government offices, shopping areas and the beach, with many noting easy access across the city.
Related guest reviews
10
Mythily
Apr 13, 2025
·
Stayed 2 nights
Beautiful decor, luxury hotel with everything we needed - great service, cleanliness, amazing food and close to a lot of shopping. Would love to stay here again!
Beautiful decor, luxury hotel with everything we needed - great service, cleanliness, amazing food and close to a lot of shopping. Would love to stay here again!
10
Sudha
Dec 23, 2024
·
Stayed 4 nights
Exceptional hotel that feels newly renovated. Outstanding service and attention to detail. A special mention for Jayanti who cared for our floor and was super prompt with bringing anything that we needed. Would highly recommend especially for folks visiting during music season since music academy is just a walk away.
Exceptional hotel that feels newly renovated. Outstanding service and attention to detail. A special mention for Jayanti who cared for our floor and was super prompt with bringing anything that we needed. Would highly recommend especially for folks visiting during music season since music academy is just a walk away.
10
Mrinalini
Mar 10, 2025
·
Stayed 2 nights
Extremely well located - every place we wanted to go was less than 10 minutes away. Exceptional staff and service.
Extremely well located - every place we wanted to go was less than 10 minutes away. Exceptional staff and service.
10
Srinivasa Babu
Apr 14, 2025
·
Stayed 1 night
This property is near to all government departments and beach. Also to most commercial properties in city.
This property is near to all government departments and beach. Also to most commercial properties in city.
10
Navnika
Jun 27, 2024
·
Stayed 1 night
I had a wonderful and comfortable stay at Welcomhotel by ITC. The highlight of my stay was the kind, courteous, and friendly hotel staff members. They went above and beyond to help me in the best possible way. I want to thank them for making my stay a great one! Additionally, the property has an excellent location and is well-connected to the shopping district and other important areas. It is well-maintained with great attention to cleanliness.
I had a wonderful and comfortable stay at Welcomhotel by ITC. The highlight of my stay was the kind, courteous, and friendly hotel staff members. They went above and beyond to help me in the best possible way. I want to thank them for making my stay a great one! Additionally, the property has an excellent location and is well-connected to the shopping district and other important areas. It is well-maintained with great attention to cleanliness.
10
Kushal
Mar 18, 2024
·
Stayed 1 night
I stayed here for my visa interview. The location is 5 minutes from the US consulate. People are excellent, very clean rooms and great food. Highly recommend.
I stayed here for my visa interview. The location is 5 minutes from the US consulate. People are excellent, very clean rooms and great food. Highly recommend.
10
Ankesh
Nov 15, 2025
·
Stayed 2 nights
Very good hotel, courteous staff and good location
Very good hotel, courteous staff and good location
10
SAMBHAJI
Sep 6, 2024
·
Stayed 2 nights
This hotel is very close to US Consulate which makes it a good destination for those who arrive here for visa stamping interview. Lots of options for food in their cafeteria due to buffet style.
This hotel is very close to US Consulate which makes it a good destination for those who arrive here for visa stamping interview. Lots of options for food in their cafeteria due to buffet style.
10
Mohan
Aug 7, 2025
·
Stayed 1 night
Grate hotel at center of the city
Grate hotel at center of the city
8
Joseph Joseph
Nov 13, 2025
·
Stayed 2 nights
Newly renovated -convenient location. Staff are friendly - food reasonably tastily. Enjoyed staying here.
Newly renovated -convenient location. Staff are friendly - food reasonably tastily. Enjoyed staying here.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and food often receive compliments, including thoughtful dietary accommodation, yet multiple reviews mention limited or substandard buffet variety, inconsistent restaurant quality, delays, a high price perception, and isolated hygiene concerns.
Related guest reviews
10
Prakash
Jul 14, 2024
·
Stayed 3 nights
Excellent staff, amazing service. Staff are very friendly, helpful providing exceptional customer service. Food quality, variety and how they take care of customers during breakfast were excellent.
Excellent staff, amazing service. Staff are very friendly, helpful providing exceptional customer service. Food quality, variety and how they take care of customers during breakfast were excellent.
10
Mohanasundaram
Aug 5, 2025
·
Stayed 2 nights
Had a wonderful experience. Well maintained hotel in a prime location with highly professional staff. Really loved their breakfast buffet with lot of authentic south food. Their room service response time is top notch.
Had a wonderful experience. Well maintained hotel in a prime location with highly professional staff. Really loved their breakfast buffet with lot of authentic south food. Their room service response time is top notch.
8
Velvilie
Feb 16, 2025
·
Stayed 2 nights
The hotel is clean and the staff are friendly and helpful. My only disappointment is the buffet food when you’ve booked with breakfast or half board. This is breakfast and lunch or dinner. Options are limited, mainly veg/ Asian and not a lot of intercontinental choices, as per the marketing. Though they do cater for a la cart.
The hotel is clean and the staff are friendly and helpful. My only disappointment is the buffet food when you’ve booked with breakfast or half board. This is breakfast and lunch or dinner. Options are limited, mainly veg/ Asian and not a lot of intercontinental choices, as per the marketing. Though they do cater for a la cart.
10
Prakash
Jul 29, 2024
·
Stayed 3 nights
Excellent property, very helpful and kind staff. Excellent food quality.
Excellent property, very helpful and kind staff. Excellent food quality.
8
Pulkit
Nov 21, 2025
·
Stayed 4 nights
Room was clean bit noisy from Road Side Traffic Staff Some food items were really tasty and some were just less salty. Overall stay, ambience & food was good, thanks to great staff & hospitality 🙏
Room was clean bit noisy from Road Side Traffic Staff Some food items were really tasty and some were just less salty. Overall stay, ambience & food was good, thanks to great staff & hospitality 🙏
6
Srinivasan
Feb 21, 2024
·
Stayed 11 nights
The room cleaning service was very good. Jayanthi, our room cleaner, was very helpful and did the job very well. Also, the GM, Ms. Prabhu provided helpful, personalized service. She was also very receptive to feedback. Also, the GM, Ms. Prabhu, provided helpful, personalized service. She was also very receptive to feedback. The restaurant on the ground floor was very cold. And the Chinese restaurant in the hotel had poor food and ran out of vanilla ice cream.
The room cleaning service was very good. Jayanthi, our room cleaner, was very helpful and did the job very well. Also, the GM, Ms. Prabhu provided helpful, personalized service. She was also very receptive to feedback. Also, the GM, Ms. Prabhu, provided helpful, personalized service. She was also very receptive to feedback. The restaurant on the ground floor was very cold. And the Chinese restaurant in the hotel had poor food and ran out of vanilla ice cream.
10
Saurabh
Oct 8, 2025
·
Stayed 1 night
Breakfast was excellent
Breakfast was excellent
8
Rajani
Jun 13, 2025
·
Stayed 2 nights
As soon as we entered the lobby, we were bit by mosquitoes and had a long wait to get our room, even though we reached only at check in time. Everything was good once we got the room. SANTIEGO in dining area took care of us like we were family. He ensured vegan food was available and also got us some vareity of dishes to try for breakfast as we stayed 2 days.
As soon as we entered the lobby, we were bit by mosquitoes and had a long wait to get our room, even though we reached only at check in time. Everything was good once we got the room. SANTIEGO in dining area took care of us like we were family. He ensured vegan food was available and also got us some vareity of dishes to try for breakfast as we stayed 2 days.
2
Satyarth
Nov 2, 2025
·
Stayed 3 nights
We registered for two guests but they only gave us 1 key card when we arrived. We were too tired from our flight to request an additional card. there were also only one set of toiletries in the room when there was the two of us. The marble in the bathroom was not clean. It was stained and the shower was already wet when we first arrived at the room. The room was also a lot smaller than we expected. The images on the Expedia booking page are not reflective of the room. The images are only of the upgraded suite room. The standard size room is actually a lot smaller, to the point where both sides of the bed cannot accommodate a night stand. There was only a nightstand on one side of the bed. The weighing scale was also broken. Wifi was not working for hours and casting on the TV didn't work either. The TV showed some JavaScript error message. We eventually paid more for the larger size room the next few days of our stay. While the room was bigger, there was a large water mark stain on the walls of the room and it was leaving white residue on the floor. The in room dining menu on the QR code was also not accurate. It had many options listed, but when we called hotel to place order, they said they only had two options available and not the 20 or so that they listed on the QR code website. We ended up feeling like there was a lot of false advertisement from the establishment
We registered for two guests but they only gave us 1 key card when we arrived. We were too tired from our flight to request an additional card. there were also only one set of toiletries in the room when there was the two of us. The marble in the bathroom was not clean. It was stained and the shower was already wet when we first arrived at the room. The room was also a lot smaller than we expected. The images on the Expedia booking page are not reflective of the room. The images are only of the upgraded suite room. The standard size room is actually a lot smaller, to the point where both sides of the bed cannot accommodate a night stand. There was only a nightstand on one side of the bed. The weighing scale was also broken. Wifi was not working for hours and casting on the TV didn't work either. The TV showed some JavaScript error message. We eventually paid more for the larger size room the next few days of our stay. While the room was bigger, there was a large water mark stain on the walls of the room and it was leaving white residue on the floor. The in room dining menu on the QR code was also not accurate. It had many options listed, but when we called hotel to place order, they said they only had two options available and not the 20 or so that they listed on the QR code website. We ended up feeling like there was a lot of false advertisement from the establishment
4
Velvilie
Feb 21, 2025
·
Stayed 4 nights
The rooms and hotel areas were clean. Pool area, foyer and bar area all had mosquito invasion which they didn’t maintain with repellents or sprays except a worker waving a tennis bat zapping mosquito killer! Amusing to watch and annoying! The buffet food is sub standard, no real variety or definitely not Intercontinental as advertised. Staff take ages when you order something in the dining area ( such as a can of coke) even though it’s not busy! They make their own version of latte which is horrendous if you are a coffee drinker like me. Very poor communication amongst staff and lack if integrity as we experienced with our room being promised to us then back tracked and ended up in a smaller room
The rooms and hotel areas were clean. Pool area, foyer and bar area all had mosquito invasion which they didn’t maintain with repellents or sprays except a worker waving a tennis bat zapping mosquito killer! Amusing to watch and annoying! The buffet food is sub standard, no real variety or definitely not Intercontinental as advertised. Staff take ages when you order something in the dining area ( such as a can of coke) even though it’s not busy! They make their own version of latte which is horrendous if you are a coffee drinker like me. Very poor communication amongst staff and lack if integrity as we experienced with our room being promised to us then back tracked and ended up in a smaller room
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AI-generated summary based on recent guest reviews
10
Steven
Jun 25, 2026
·
Stayed 2 nights
I have stayed at this hotel in the past but not very recently. The renovated "club" room in which I stayed this time is very well done. The layout of the room is more or less as it was before the renovation. That was always very spacious; almost a suite. But now everything is fresh and looking new. That room, facing the back was very quiet too. Overall I enjoyed the stay and will return.
I have stayed at this hotel in the past but not very recently. The renovated "club" room in which I stayed this time is very well done. The layout of the room is more or less as it was before the renovation. That was always very spacious; almost a suite. But now everything is fresh and looking new. That room, facing the back was very quiet too. Overall I enjoyed the stay and will return.
10
Karen
Jun 9, 2026
·
Stayed 2 nights
Clean room, good breakfast
Clean room, good breakfast
10
Ravichandran
May 29, 2026
·
Stayed 1 night
Location is Central
Location is Central
10
Subramanyam
May 25, 2026
·
Stayed 2 nights
all good..kepp it up.
all good..kepp it up.
10
Sindia
May 23, 2026
·
Stayed 4 nights
It’s a great location. I stayed there as a female solo traveller and it was very safe. I think what stood out to me most was the customer service I received from the moment I walked in. Bala and Meryl at front desk were very professional and took care of any of my needs well. Everyone from the bellboy, cleaners to kitchen staff all upheld an outstanding standard for service.
It’s a great location. I stayed there as a female solo traveller and it was very safe. I think what stood out to me most was the customer service I received from the moment I walked in. Bala and Meryl at front desk were very professional and took care of any of my needs well. Everyone from the bellboy, cleaners to kitchen staff all upheld an outstanding standard for service.
FAQs about Welcomhotel by ITC Hotels, Cathedral Road, Chennai
Is parking available at the property?
Yes, free valet parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features does the property offer for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
What is the location of the property in relation to key landmarks?
The hotel is located in the heart of Chennai, within a 5-minute drive of the Consulate General of the United States and Express Avenue. It is approximately 1.7 km from Apollo Hospital and 1.8 km from Kapaleeswarar Temple.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. It is seasonal and operational hours may vary.
What are the hotel's policies for guests staying with children?
Up to 2 children aged 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 99.1862003540039USD
- 2026-09-19: 75.38016000022888USD
- 2026-09-20: 75.20391277885436USD
- 2026-09-21: 103.5940988342285USD
- 2026-09-22: 103.52971968955993USD
- 2026-09-23: 103.5940988342285USD
- 2026-09-24: 98.88981963272094USD
- 2026-09-25: 98.88981963272094USD
- 2026-09-26: 75.50418517341613USD
- 2026-09-27: 75.16752037467955USD
- 2026-09-28: 98.98903100624084USD
- 2026-09-29: 103.6980170288086USD
- 2026-09-30: 103.6980170288086USD
- 2026-10-01: 113.12602503318786USD
- 2026-10-02: 103.6980170288086USD
- 2026-10-03: 94.27001778945922USD
- 2026-10-04: 94.27001778945922USD
- 2026-10-05: 122.55402427253722USD
- 2026-10-06: 122.55402427253722USD
- 2026-10-07: 122.55402427253722USD
- 2026-10-08: 122.55402427253722USD
- 2026-10-09: 113.12602503318786USD
- 2026-10-10: 94.27001778945922USD
- 2026-10-11: 94.27001778945922USD
- 2026-10-12: 122.55402427253722USD
- 2026-10-13: 122.55402427253722USD
- 2026-10-14: 122.55402427253722USD
- 2026-10-15: 122.55402427253722USD
- 2026-10-16: 108.22846815719603USD
- 2026-10-17: 94.27001778945922USD
- 2026-10-18: 98.4680376285553USD
- 2026-10-19: 98.98903100624084USD
- 2026-10-20: 98.98903100624084USD
- 2026-10-21: 98.98903100624084USD
- 2026-10-22: 98.98903100624084USD
- 2026-10-23: 98.98903100624084USD
- 2026-10-24: 79.48859246864318USD
- 2026-10-25: 79.69217781829833USD
- 2026-10-26: 122.35330508766174USD
- 2026-10-27: 122.55402427253722USD
- 2026-10-28: 122.55402427253722USD
- 2026-10-29: 122.55402427253722USD
- 2026-10-30: 113.12602503318786USD
- 2026-10-31: 79.69217781829833USD
- 2026-11-01: 133.26659999999998USD
- 2026-11-02: 153.9459USD
- 2026-11-03: 153.9459USD
- 2026-11-04: 153.9459USD
- 2026-11-05: 153.9459USD
- 2026-11-06: 93.56628230323791USD
- 2026-11-07: 133.26659999999998USD
- 2026-11-08: 133.26659999999998USD
- 2026-11-09: 153.9459USD
- 2026-11-10: 155.29655604858397USD
- 2026-11-11: 155.29655604858397USD
- 2026-11-12: 153.9459USD
- 2026-11-13: 135.15008221664428USD
- 2026-11-14: 133.26659999999998USD
- 2026-11-15: 133.26659999999998USD
- 2026-11-16: 153.9459USD
- 2026-11-17: 153.9459USD
- 2026-11-18: 155.29655604858397USD
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, mobile payments, and cash
- Safety features at this property include window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.
- Fee for continental breakfast: approximately INR 1000 to 1200 for adults, and INR 700 to 1000 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: INR 1180 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
Services
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Valet Parking
Free Parking
Parking Onsite
Activities
Swimming pool
Garden
Child Pool
Pool Outdoor
Pool (Seasonal Outdoor)
Fitness Center (nearby)
General
Room Service
Restaurant
Sauna
Massage
Spa & Wellness Centre
Family Room
Internet
Free Wi-Fi