Royal West Indies

Amazing Beach , great service , pool guy his name is Inoc such a great personality. Also Kevin at the restaurant amazing service and guy.

Great place to relax, whether at the beach or the pools.

The Royal West Indies Resort was the perfect choice for our trip to the Turks and Caicos. The Resort is beautifully landscaped and has a gorgeous beach with plenty of umbrellas and chairs just steps from the water. The restaurant serves delicious food, and there are 3 lovely swimming pools, including one only for adults. We plan to return!

My husband and I booked a last minute trip to Turks & Caicos for his birthday weekend and we decided on this hotel for the location (right on Grace Bay beach) and the affordability in comparison to surrounding hotels. The hotel was clean, has 2 nice pools, a hot tub and free access to the beach chairs and umbrellas for guests. Herby and Jay at the bar were super awesome and so sweet! We loved them! The food at the hotel was great as were the drinks. The hotel is only about a 15-20 minutes drive from the airport, so you can be beachside in no time! Grace Bay beach was gorgeous, the water is clear blue, the sand is clean and I highly recommend this hotel and island.

Beautiful surroundings . Pelican bar and restaurant with great drinks and food . Quiet pool area for adults Other pool for kids / families

Great for the price. Very clean staff was excellent. Happy hour and adult pool! 1/2 mile walk to many restaurants

Great Property Love Love The Beach Very Clean Place Restaurant Great They Have Bike You Can Take For Ride To The Store and Restaurants.

Beautiful place, the only thing that I missed was the gym.

Excellent location on beach with plenty of chairs/umbrellas. Wonderful clean rooms with full kitchen in 2br. Pools and hot tub also very nice. Excellent value

The resort is very clean and well maintained. Every single staff member we met was welcoming and helpful! They are well coordinated with local transportation. The beachfront is stunning blue water and we enjoyed free use of the Hobie Cat sailboats. They also have kayaks and snorkeling equipment. I would not hesitate to go back!! We probably will next year!

We booked this trip through Expedia, which included a two bedroom suite as well as a studio room for my family. I thought the property was charming until I woke up with multiple bites on both of my legs. After the second night, I woke up with additional bites on my legs. I requested to be moved to another room but at that time, they could only give me one room. I stayed in that room minus my family for the third night. The next day, after I literally showed a staff member my legs,i was greeted by the operations manager, Stephanie who moved my family to another two bedroom suite. After unpacking, we noticed dozens of bugs crawling over pillows in the closet, as well as all over the closet walls and ceilings. I will attach these videos and pics. I burst into tears and Stephanie seemed shocked as well. They literally moved me from a bad room to a visibly infested room. They immediately bagged and discarded the pillows. We had to wait until 12:30 am to get moved to get another two bedroom suite. This suite was bug free, but rest assured they did a proper inspection this time. To say this experience was traumatic is an understatement. I would never stay at this resort again. They clearly have a bug problem and they aren’t following the proper precautions. We did not have a problem with my daughter’s studio room. However, this was a family vacation and she in a completely different building from us after we were moved. When I stay at a hotel, I assume it will be pest free.

We loved our stay! The location could not be better. The room was spotless. The staff was so welcoming. The bar and restaurant was top notch.

My room was very clean, I had cleaning services everyday. The housekeeping staff were very nice. 😊everything about this resort was very good. I will book again next year.😁❤️

The balcony offered a superior view. The room was clean, they cleaned it every day, which made me have peace of mind. The only thing I didn't like was how far it was from stores. I literally had to walk 15 minutes in hot & humid weather to get food, coffee, etc. So, I didn't like that part. The Pelican Bay restaurant was BEYOND expensive. Everything was expensive. The ppl in T&C are money-driven and always have their hand out whenever you need ANYTHING. As for the island itself, it was relaxing, but only at the beach. When you left the beach, it was patchy and not beautiful.

All units are owned by condo owners and rented for the length of your stay. All exterior and interior amenities are updated, prestine and well maintained. Rooms are clean and housekeeping provides daily room refreshes. The grounds are well-kept and tropical vegetation is abundant and manicured. I can't say enough positive things about the long-term staff and the exceptional service they ALL provide! RWI Resort is not your typical palatial hi-rise hotel, but more like a high-end boutique 3 story resort with lots of character and charm. Kitchen amenities are more than adequate for preparing meals and quick lunches. Grocery store, downtown and resraurants are all a brief bike ride or walk (concrete sidewalks make the journey nice). The bar/ restaurant is friendly offering great half-price drinks during happy hour from 7:00 PM- 9:00 PM daily, and some menu specials. The beach and water are unbelievably awesome!!!! Beach loungers, umbrellas and towels are available for guests. This is a very clean and safe Caribbean island location to visit!!!! I NEVER felt unsafe on TCI. Without reservation I would highly recommend RWI Resort directly on Grace Bay Beach!

I stayed here five years ago and decided to come back, but unfortunately, the place really needs some updating. We stayed in a two-bedroom unit that had a cockroach, and one of the bathrooms had yellow water coming from the shower. Maintenance came to fix it, but the situation got worse when a water leak spread through both rooms. No help was offered with packing up our kitchen items, and only after I said the situation was unacceptable did they offer to move us. The staff could definitely be friendlier, and things like rusted bathroom knobs and a rusted dishwasher really show the wear. That said, the location is amazing—if all you want is easy access to a beautiful beach, this place still delivers on that.

Friendly staff. Clean. Beautiful gardens.

Resort and rooms clean staff very friendly

Spotless, spacious rooms. Beautiful grounds and easy access to an outstanding beach.

Only thing we had a slight issue with was the room being dirty when we checked in. Other then that it was pretty clean each day.

I am someone who is particular about where we stay and we absolutely loved the Royal West Indies resort! Our two-bedroom condo was lovely. The bathrooms were both on the smaller size but we were thankful to have two bathrooms with two teenage daughters! Our favorite part of the condo was the deck/veranda area. We sat out there often and loved how spacious it was. The restaurant was terrific and the food was yummy! The beach was BREATHTAKING and you cannot beat the easy walk down the boardwalk to the beach. The sand and the water literally couldn't be more beautiful. Loved the abundant lounge chairs and it didn't matter what time of day we went, we always found chairs. The beach toys are all available to use for free (paddleboards, kayaks, Hobie cats) and also free bikes to use right near the office! It's only about a 15-20 minute walk to some stores and restaurants...perfect location. We can't wait to go back again some day!

Our vacation and stay at RWI was absolutely amazing. The staff was so friendly and helpful. The grounds are beautiful and our ocean view one bedroom suite was so nice and comfortable. It made our trip so easy and great.

Enjoyed our trip! The staff were incredibly nice. I was bummed that our Oceanfront Studio had only a teeny water view. We were in room 113 on the ground floor. The grasses blocked the ocean view. The photos of the room on hotels.com show a gorgeous water view; that’s what I was expecting for my big birthday trip. I’m going to ask the hotel if they will provide any compensation or discount on a future stay.

The walk to shopping and dining was about 20 minutes, or a cab ride about $15. Internet was spotty but I didn’t mind since I didn’t want my phone to work anyway lol my only complaint was a screaming baby for 3 straight days in another room but nothing the resort could do about that. Otherwise, amazing property, quiet beautiful beach - just an amazing place to be.

Good location. Great and responsive staff. Quiet and well maintained grounds. Excellent bar and restaurant. The unit itself was a little dated, but very clean and functional all the same.

Excellent location on beach with plenty of chairs/umbrellas. Wonderful clean rooms with full kitchen in 2br. Pools and hot tub also very nice. Excellent value

We enjoyed the property and its restaurant. Our suite was spacious with a comfortable bed, shower had good water pressure. Staff provided great service. Beach facilities were good, plenty of towels and lounge chairs. One small downside is that as a family of three, we’d ran out of hot water when showering. Also, while we paid for ocean view, we could only see a sliver of the ocean. The view was mostly to the pool.

Spotless, spacious rooms. Beautiful grounds and easy access to an outstanding beach.

My husband and I spent five nights in mid-June at Royal West Indies Resort. The best thing about the resort was the proximity to the beach. We stayed in building 1 with an oceanfront room. When we left our room we were at the beach within 2 minutes.This stretch of Grace Bay Beach is perfect! There were plenty of loungers with umbrellas every day. The towels we were given at the entry to the beach were big and plush. The sand, the water… Everything was clean and gorgeous! Our room had a balcony with a great view of the ocean. The room itself was a bit dated; the furniture showed some wear and it would benefit from a bit of work. But that did not bother us one bit. The bed was very comfortable and the water pressure in the shower was great. The TV had a number of streaming services available. The resort staff was fabulous… the Front Desk staff, the man who took our bags to our room, the fellows tending the grounds, the people we got the towels from at the beach, housekeeping… everyone was friendly and helpful. Shout out to Sherman who was a joy to see every day. We did not rent a car on the island so the desk staff called us a taxi whenever we needed it. We never had to wait long. We were within walking distance of Graceway Gourmet but it was not a nice walk with arms full of groceries. I would much rather be at this location than closer to more shopping/restaurants, as I think the proximity to the beach was not as nice further down. Highly recommended! We hope to return!

Just returned from a 5 night stay with my husband and parents at the Royal West Indies in June 2025. We booked a Botanical View two bed, two bath condo which I highly recommend. It’s a connected studio and one bedroom, each with their own patio (or balcony; we were ground level which was convenient to walk out onto the property) with plenty of privacy for each couple. The rooms are spacious and kept extremely clean with daily housekeeping. The beds were phenomenal with memory foam mattresses and comfortable pillows; we’ve traveled extensively domestic and abroad and agreed the layout/comfort of the rooms was top notch. The grounds are also clean and well maintained. Amenities including Adults Only/Quiet pool and hot tub, beach loungers/umbrellas and access to Pelican Bay restaurant made the vacation. Grace Bay beach is spectacular. Rickie’s Flamingo cafe is a ten minute walk along the beach (with a separate Cabana bar next door) and we enjoyed walking back and forth for a change of scenery and their own food/drinks with ocean views which cannot be beat. The Pelican’s happy hour 5-7 was great and the food overall delicious. I am vegetarian and the staff were very accommodating (I ordered largely from the main menu, which includes vegetarian options, but they also offered dishes made to order upon request). The local Turks beers were excellent and Peterson would bring iced buckets directly to us on the beach. Truly a 5 star resort!

Rooms were clean, well kept property, helpful staff. Restaurant service was super slow.

This was our second visit to Royal West Indies. We absolutely LOVE staying here! Sherman is always so helpful and friendly, and he even remembered us from 2 years ago! We LOVE happy hour every evening, and Jay was a fantastic bartender! There is no question, we will be going back soon!

The staff were an absolute delight!

We absolutely loved our stay at this resort. The beach at Grace Bay was perfect with the chairs and umbrellas always readily available. The staff was so kind when they welcomed us, especially Kenro, who showed us to our room and brought up our luggage. We enjoyed the restaurant very much, especially daily happy hour and Sunday evening live music. Also love the fact that they have bicycles available for free use! We would definitely stay here again!

Would have been 5 stars, but we had important medication stolen by someone on the staff that had access to our room. Lock up medication in the safe!!!

Bar and food service staff were very good. Front desk staff were very unaccomodating. Noise from Club Med nextdoor is annoying when on the beach.

Had an excellent time at this resort. Shared some special times with family. The staff was outstanding. (Keep a look out for Sherman). The grounds staff keeps the place immaculate. The welcoming staff- are unbeatable. The folks down at the beach… can’t be beat. I recommend the resort.

We were extremely disappointed with our experience at Royal West Indies during Hurricane Erin. While we understand that weather events are out of anyone’s control, the way the resort handled the situation was unacceptable. Our flight was cancelled, and we were forced to stay additional days, but instead of being accommodating or showing any compassion, the resort charged us an outrageous amount of money for extra nights. Unfortunately, in the MIDDLE of a hurricane, we had to pack our bags, pack a lot of money for a taxi, and stay at a different resort that was a lot more accommodating and overall compassionate with our situation. At a time when guests were stressed, stranded, and looking for support, the staff seemed more focused on maximizing profit than on helping their customers. A reputable resort should prioritize guest safety and well-being, especially during a natural disaster, but unfortunately, that was not the case here. This experience left a very negative impression, and we would not recommend Royal West Indies to anyone looking for a resort that values its guests. There are many other places in Turks and Caicos that treat travelers with more fairness and empathy.

This place is 5/5 stars but on the last night at the resort, I encounter the only staff person I have come across that was not professional and friendly. The beach is lovely, the food is delicious. The bar drinks are probably the best I had while I was there. The workers like Sherman and Kendro were phenomenal. The check-in process was so simple and flawless. The ladies at the desk are very nice and helpful for getting around the island and getting a cab for you. I had my own private driver and therefore I didn’t really need them. I love the lady who kept coming to clean the room daily. She’s so sweet and kind and does awe’re phenomenal. The check-in process was so simple and flawless. The ladies at the desk are very nice and helpful for getting around the island and getting a cab for you. I had my own private driver and therefore I didn’t really need them. I love the lady who kept coming to clean the room daily. She’s so sweet and kind and does an excellent job. Always had fresh towels and always had the room mopped and smelling good. This place is top-tier. I will be coming back. But I did have a bad experience at the bar. I always go to the restaurant and had a phenomenal experience except for one time when I ordered two desserts after having dinner and the server, a female, bought two of the same desserts to the table. I clearly mentioned that I wanted a cheesecake and she argued with me for over two minutes and I saw her talking about it with others. Bad attitude.

Our room was well-furnished, clean, comfortable, and quiet, as usual. The Pelican Bay restaurant has a great menu and their happy hour is the best in the T&C. The staff is extraordinary, and they will go above and beyond to make everything just as it should be.

Great location, good prices and walkable to restaurants and other hotels. Beach spot excellent.

Everyone was extremely nice. Walkways to and from the beach were always swept and free of sand. Cab rides are expensive and only take cash. So bring plenty.

The beach here is simply fantastic. The rooms were fully equipped, including washer & dryer, and even silverware, cups, plates, and other utensils. Wifi was good. They have free rental bikes during the day. The in-hotel restaurant & bar was fine. Strongly recommend renting a car if staying here as there are no stores nearby and to explore the island

The location is perfect for accessing Grace Bay as well as local attractions

The balcony offered a superior view. The room was clean, they cleaned it every day, which made me have peace of mind. The only thing I didn't like was how far it was from stores. I literally had to walk 15 minutes in hot & humid weather to get food, coffee, etc. So, I didn't like that part. The Pelican Bay restaurant was BEYOND expensive. Everything was expensive. The ppl in T&C are money-driven and always have their hand out whenever you need ANYTHING. As for the island itself, it was relaxing, but only at the beach. When you left the beach, it was patchy and not beautiful.

Excellent location on beach with plenty of chairs/umbrellas. Wonderful clean rooms with full kitchen in 2br. Pools and hot tub also very nice. Excellent value

Great accommodations & well maintained resort. The three things we would have liked were a fitness center, elevators & being a bit closer to the hub of town.

Beautiful resort. Beachfront. Umbrellas and towels that are free and easy to get - never full and no need to go out early and reserve. Bar and restaurant right by the pool - have a drink while the kids swim. Though walkable - Could be just a touch closer to shopping. But we rented a car so no problem. We've stayed here twice. It fits the sweet spot for us in terms of quality and value. And providenciales in general is awesome!

Property is small but very nice. The on site returns is also nice but VERY expensive. Rooms were clean and updated plus room service is very good. Only minor complaint is that RWI is directly next to a public beach access parking lot. That means the beach around RWI is a lot more crowded than other part of the beach. Plus the Bar/ restaurant is next to the beach parking lot….which means a lot of the people in the restaurant and the pool are not staying at the resort. Otherwise we really enjoyed RWI and Grace Bay beach. We will return.

Beautiful location on Grace Bay. Staff was friendly, kind and always eager to help. Nice quiet adults only pool, with a lovely family pool at the bar/restaurant. Beach front was beautiful and convenient for pick ups right on the water for tours. Walking distance to restaurants and shopping but even easier with hotel bikes which can be signed out for free two hours at a time. Rooms have kitchenettes or alternatively full stoves. Grocery store close by if you want to save some money you can always eat a few meals in the room or dine al fresco on the lovely balconies attached to each room. In room washers and driers with courtesy laundry soap so when we left our bags were packed with clean clothes-making our journey home that much easier. Thank you Royal West Indies for a great stay!

This property is clean and very well maintained. The ENTIRE staff was very hospitable to my every need. The only setback was that there was no breakfast offered at g th he facility due to off season. My family and I went to the adjacent Resort for breakfast, which was quite adequate and very hospitable as well.

The beach and grounds are just lovely, as are the staff members. One big disappointment was the lack of drinking water! No small shop on the premises to buy forgotten items or WATER! In most 4/5 star resorts we've visited have a way to replenish one's water bottle....rather than having to go into town and find a grocery shop. Also, the service in the very nice restaurant was very slow. My husband had finished his elegant dinner before I was served. Sorry. The manager tried to help out....but dinner was far from enjoyable.

We loved our stay! The location could not be better. The room was spotless. The staff was so welcoming. The bar and restaurant was top notch.

Perfect location on the beach, good restaurant, fun happy hour, lovely grounds

Beautiful beach. Very slow food service not attentive

Disappointed the restaurant wasn't open and wasn’t made aware of that at booking but walkable to other restaurants. Very clean and well maintained property. Staff was super nice and helpful. Will definitely return

My husband and I booked a last minute trip to Turks & Caicos for his birthday weekend and we decided on this hotel for the location (right on Grace Bay beach) and the affordability in comparison to surrounding hotels. The hotel was clean, has 2 nice pools, a hot tub and free access to the beach chairs and umbrellas for guests. Herby and Jay at the bar were super awesome and so sweet! We loved them! The food at the hotel was great as were the drinks. The hotel is only about a 15-20 minutes drive from the airport, so you can be beachside in no time! Grace Bay beach was gorgeous, the water is clear blue, the sand is clean and I highly recommend this hotel and island.

The resort restaurant was closed for breakfast.

The room had a washer dryer, fridge, microwave, kitchen sink, a patio to sit outside, wifi throughout the resort and air condition in the rooms. The bed was comfortable. There was a dining table, a desk, and a sitting area. The hotel restaurant was closed for breakfast, but there were places nearby to eat (I recommend the Ritz Carlton for breakfast). The hotel restaurant has no a/c so it was hot. But the food was pretty good. The pizza was great. the drinks were good too. happy hour from 5-7. No food specials, but drinks were 50% off. The staff was very helpful. The beach is beautiful. The pools looked nice (we went to the beach since it was right there). Sunday night, there was a live singer. Our room was right by the front desk building. Furthest building from the ocean, but it wasn't that far and it was quiet. I would stay here again.

Our room was well-furnished, clean, comfortable, and quiet, as usual. The Pelican Bay restaurant has a great menu and their happy hour is the best in the T&C. The staff is extraordinary, and they will go above and beyond to make everything just as it should be.