Stayed at this property in and out for the past five years. Always been a great getaway. However, lack of attention to detail is prevalent. Not clean, exterior maintenance and interior maintenance lacking. Had a power outage for the entire weekend which pretty much ruined our stay. (Even though power outages are common these days, it goes without saying to try get a generator or UPS fitted for a luxury villa) We were compensated with a bottle of wine, and can see the staff were genuinely perplexed by the lack of resources. Room interior: mattress & pillows dated Fittings & fixtures loose TV from 1995 with outdated dstv (no smart tv) No WiFi AC units all rusted and noisy If you’re looking for a quick pop in it’s okay, but sadly not for a weekend getaway. Hope they fix it, as it’s one of the old favorites.
Stayed at this property in and out for the past five years. Always been a great getaway. However, lack of attention to detail is prevalent. Not clean, exterior maintenance and interior maintenance lacking. Had a power outage for the entire weekend which pretty much ruined our stay. (Even though power outages are common these days, it goes without saying to try get a generator or UPS fitted for a luxury villa) We were compensated with a bottle of wine, and can see the staff were genuinely perplexed by the lack of resources. Room interior: mattress & pillows dated Fittings & fixtures loose TV from 1995 with outdated dstv (no smart tv) No WiFi AC units all rusted and noisy If you’re looking for a quick pop in it’s okay, but sadly not for a weekend getaway. Hope they fix it, as it’s one of the old favorites.