Cross Bali Breakers

We had an amazing stay at Cross Bali Breakers

Had the most amazing stay at Cross Bali Breakers in January 2026! The place is beautiful, the food is great and the entire staff is so welcoming, heartwarm and sweet. Always a joy to go to the restaurant and be met with huge smiles, the best service and nice talks. My biggest recommendations for this place - I will absolutely come back!

Overall stay was great. Staff was kind, understanding and accommodating. Would definitely return in the future.

The staff were absolutely amazing. I had an experience where I booked a driver through the hotel to take us to Nusa Dua to our next hotel. When checking out, I finalised the bill which I didn't realise included the transfer to the next hotel. I then paid the driver in cash directly, meaning I had double paid. When I realised, I advised Cros Bali Breaker and they offered a refund and physically delivered the cash refund to me to the next hotel which is an hour away, without question. I very much appreciate that the staff went over and above to rectify the situation and I would like to thank them for this. I would highly recommend this hotel due to the overall service they provide.

The overall area of this hotel is very beautiful/ 5 stars but coupled with my experience I have to give this place 4 stars. Cross Bali’s location is deceiving because although it looks close to a beach and surrounding destinations, there are not a lot of access roads there which makes it quite inconvenient. The closest beach was Balangan Beach and it was nice that the hotel provided a free shuttle to there. my biggest complaint was the management. The staff was excellent. They were very attentive and very friendly, however, management was where they lacked. we booked a two bedroom villa for six people on Expedia and paid the total for it, but Cross Bali sent us a message saying that we would have to pay for an additional bed. The lack of communication between Expedia and the hotel was very frustrating to deal with. Then there were issues with our rooms a few days before we were coming so there was more frustration there. Thankfully, that was resolved quickly. All in all, for a hotel to be labeled as 5 stars, I think they should treat their guests a lot better than what we received.