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Riu Palace Peninsula - All Inclusive

513 US$

/nat

Gennemsnit for november

Riu Palace Peninsula - All Inclusive - Image 1

Riu Palace Peninsula - All Inclusive - Værelse

Riu Palace Peninsula - All Inclusive - Værelse

Riu Palace Peninsula - All Inclusive - Reception

Riu Palace Peninsula - All Inclusive - Pool

Priser på Riu Palace Peninsula - All Inclusive

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513 US$

/nat

Gennemsnit for november

Gennemsnitlige månedlige priser

På Riu Palace Peninsula - All Inclusive ligger prisen pr. nat i gennemsnit på 249 US$ i den billigste måned (oktober) og 1.887 US$ i den dyreste måned (april), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Riu Palace Peninsula - All Inclusive pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	875 US$
februar	728 US$
marts	588 US$
april	1.887 US$
juli	1.102 US$
august	694 US$
september	536 US$
oktober	249 US$
november	513 US$
december	539 US$

Dyrest: april (ca. 1.887 US$)

Billigst: oktober (ca. 249 US$)

Om dette overnatningssted

Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 5 udendørs swimmingpools, et motionscenter og et dampbad.

Lokation

Blvd. Kukulcan, Km 5,5, Lote 6-C, Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexico

Nichupté-lagunen (0.1 mil)

Langosta-stranden (0.3 mil)

Tortuga-stranden (0.5 mil)

Escénica Tower (1 mil)

Teatro de Cancún (1.3 mil)

Cancun-golfklubben ved Pok Ta Pok (1.4 mil)

Flere oplysninger om lokationen

Gæsteanmeldelser af Riu Palace Peninsula - All Inclusive

8.6

Fantastisk

Baseret på 4.678 verificerede anmeldelser

Hvem overnatter her?

Business

1%

Par

55%

Familie

29%

Gruppe

12%

Solorejsende

1%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Riu Palace Peninsula - All Inclusive roser rejsende konsekvent det venlige personale, de mange spisemuligheder, de mange pools og den smukke beliggenhed ved stranden, mens tilbagevendende kritikpunkter fokuserer på forældede værelser, varierende madkvalitet og lejlighedsvise vedligeholdelses- eller skadedyrsbekymringer.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Riu Palace Peninsula - All Inclusive roser rejsende konsekvent det venlige personale, de mange spisemuligheder, de mange pools og den smukke beliggenhed ved stranden, mens tilbagevendende kritikpunkter fokuserer på forældede værelser, varierende madkvalitet og lejlighedsvise vedligeholdelses- eller skadedyrsbekymringer.

En stor del af gæsterne synes, at ejendommen er meget ren, selvom nogle rapporterer om kakerlakker, skimmel eller affald i poolområderne. Værelserne er ofte rummelige med fantastisk udsigt, men sengene kan være små eller hårde, badeværelserne kan føles åbne, og aircondition eller armaturer kan somme tider have brug for opmærksomhed. Underholdningen er livlig, men slutter omkring kl. 23, og stranden og poolene er behagelige, selvom tang, varmt vand eller tidlige poollukninger nævnes. Forvent et livligt ophold med fremragende personale, men aldrende værelser og varierende madoplevelser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Flere pools og en beliggenhed ved stranden er store attraktioner, med livlig underholdning og adgang til RIU Party; nogle bemærker varmt vand i poolene, tidlige poollukninger, tang og lejlighedsvise problemer med elevatorerne.

Relaterede gæsteanmeldelser

8

Andrea Gennell

11. aug. 2025

·

Overnattede 4 nætter

The property was great! The only thing that was bad was the noise on the nights of the parties. We stayed in a villa and the night time party was obnoxious!

The property was great! The only thing that was bad was the noise on the nights of the parties. We stayed in a villa and the night time party was obnoxious!

10

luiz

3. feb. 2026

·

Overnattede 5 nætter

Equipe muito atenciosa, tivemos um pequeno problema com cofre e a banheiro, mas foram resolvidos a contento. Comida ótima, temperatura da piscina, maravilhosa, principalmente para quem não gosta de água fria existe uma com temperatura de 30º.

Equipe muito atenciosa, tivemos um pequeno problema com cofre e a banheiro, mas foram resolvidos a contento. Comida ótima, temperatura da piscina, maravilhosa, principalmente para quem não gosta de água fria existe uma com temperatura de 30º.

8

Karina

31. jan. 2026

·

Overnattede 3 nætter

Nice hotel, the only thing that we didn’t like is that the activities at night finish very early (11:00pm) The beach area is good, and the room was spacious.

Nice hotel, the only thing that we didn’t like is that the activities at night finish very early (11:00pm) The beach area is good, and the room was spacious.

10

Noelle V.

15. nov. 2025

·

Overnattede 7 nætter

The staff were very attentive, the pool was warm, the beach was beautiful, the food was amazing and the rooms were very clean!! I would definitely come here again!

The staff were very attentive, the pool was warm, the beach was beautiful, the food was amazing and the rooms were very clean!! I would definitely come here again!

10

Salome

29. nov. 2025

·

Overnattede 6 nætter

Great place , great food and excellent service. Beach is filled with sea weed.

Great place , great food and excellent service. Beach is filled with sea weed.

10

George

8. nov. 2025

·

Overnattede 9 nætter

Everything was great . Pool could have been open later . 7pm. Too early for adults.

Everything was great . Pool could have been open later . 7pm. Too early for adults.

10

Sheetal

29. dec. 2025

·

Overnattede 5 nætter

Great hotel. Very very clean. If this is the first time you are traveling to Cancun you will love this place. We were dissatisfied with entertainment staff. They need to work more on their entertainment staff. They speak in Spanish most of the time and half of the crown doesn’t engage because of language barrier. Singers were just okay. We have stayed at Xcaret and Grand moon couple of times but wanted to try something different this time. It’s boring after a day as there is nothing to do there. Kids were done swimming all day after the second day. There are 4 restaurants but food is just okay. Lots and lots of food but just doesn’t taste good.

Great hotel. Very very clean. If this is the first time you are traveling to Cancun you will love this place. We were dissatisfied with entertainment staff. They need to work more on their entertainment staff. They speak in Spanish most of the time and half of the crown doesn’t engage because of language barrier. Singers were just okay. We have stayed at Xcaret and Grand moon couple of times but wanted to try something different this time. It’s boring after a day as there is nothing to do there. Kids were done swimming all day after the second day. There are 4 restaurants but food is just okay. Lots and lots of food but just doesn’t taste good.

8

yu

17. nov. 2025

·

Overnattede 7 nætter

the elevaters are old and got some issues

the elevaters are old and got some issues

10

John

21. sep. 2025

·

Overnattede 7 nætter

Wait staff and cleaning services are exceptional. The villas and their own private pool is fantastic. Cannot beat the playa and constant breeze. Great stay, lots going on for adults and kids each day

Wait staff and cleaning services are exceptional. The villas and their own private pool is fantastic. Cannot beat the playa and constant breeze. Great stay, lots going on for adults and kids each day

8

Adam

9. nov. 2025

·

Overnattede 3 nætter

We loved everything except the pools closing at 730 thats just ridiculously and the only bathroom was in the main lobby they really need one outside by the beach or atleast by the pools the resort is a little dated but it is very clean the staff was great I'd go there again

We loved everything except the pools closing at 730 thats just ridiculously and the only bathroom was in the main lobby they really need one outside by the beach or atleast by the pools the resort is a little dated but it is very clean the staff was great I'd go there again

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Rengøringspersonalet roses bredt, og mange områder føles uplettede, men tilbagevendende rapporter nævner kakerlakker, lejlighedsvis skimmel og mangler som f.eks. snavs i poolerne.

Relaterede gæsteanmeldelser

10

Aura

1. dec. 2025

·

Overnattede 5 nætter

“Impeccable 5/5 for cleanliness and staff. The room was spotless every single day ( bathroom sparkling, not a speck of dust anywhere) clean fresh towels daily The best part of this resort is the location the views are breathtaking

“Impeccable 5/5 for cleanliness and staff. The room was spotless every single day ( bathroom sparkling, not a speck of dust anywhere) clean fresh towels daily The best part of this resort is the location the views are breathtaking

2

sergio

12. sep. 2025

·

Overnattede 4 nætter

Terrible food, there were roaches in the 24/7 sportsbar all around the food, other restaurants were terrible with food, very repetetive, pizzas and hotdogs were very hard toasted, and got stomach sick, will never stay there again.

Terrible food, there were roaches in the 24/7 sportsbar all around the food, other restaurants were terrible with food, very repetetive, pizzas and hotdogs were very hard toasted, and got stomach sick, will never stay there again.

8

Shelly Lynn

25. nov. 2025

·

Overnattede 7 nætter

Resort was very clean, food was excellent and no problem finding a spot at the pool. Bartenders around constantly to take drink orders and put up umbrellas if wanted. Entertainment staff was excellent and always engaging. Tons of activities during the day if that’s your thing and always entertainment in the evening. Quick walk over to the RIU caribe if you want to take in one of the theme parties. I’ve been to other resorts where you had to book ala carte meals and it was always an ordeal, here you could walk into any restaurant and eat wherever you wanted. My only complaint was our room. It was always clean and well stocked but the bathroom was quite open and a weird layout, would have preferred it an enclosed bathroom. Toilet didn’t work very well but after several days called and someone came up and fixed it. If going would recommend the rio app so you can easily order room service, get extra blankets/ pillows ect, see what entertainment is happening daily and check out the restaurants. Would definitely go back if the upcoming renovations make the rooms better

Resort was very clean, food was excellent and no problem finding a spot at the pool. Bartenders around constantly to take drink orders and put up umbrellas if wanted. Entertainment staff was excellent and always engaging. Tons of activities during the day if that’s your thing and always entertainment in the evening. Quick walk over to the RIU caribe if you want to take in one of the theme parties. I’ve been to other resorts where you had to book ala carte meals and it was always an ordeal, here you could walk into any restaurant and eat wherever you wanted. My only complaint was our room. It was always clean and well stocked but the bathroom was quite open and a weird layout, would have preferred it an enclosed bathroom. Toilet didn’t work very well but after several days called and someone came up and fixed it. If going would recommend the rio app so you can easily order room service, get extra blankets/ pillows ect, see what entertainment is happening daily and check out the restaurants. Would definitely go back if the upcoming renovations make the rooms better

6

Korbin

11. nov. 2025

·

Overnattede 7 nætter

Found a lot of black mold in the room.

Found a lot of black mold in the room.

4

Desireé

8. sep. 2025

·

Overnattede 9 nætter

Los alimentos fríos, de baja calidad, no cumplían con lo ofrecido.Los cortes d e carne no cumplian con la calidad de un restaurante de 5 estrellas como dicen ser. Fauna nociva (ratas en la playa, cucaracha alemana en sport bar y restaurante las olas). El llenando del servibar era cada 3 día y tenían una placa en el mismo que decía que era a diario. La limpieza de los vasos era pésimo solamente los enjuagaban y se quedaban con restos y olores anteriores. Las cañerías tapadas y con mal olor. El staff no dio solución a los problemas de fauna nociva preguntaban que podían hacer por nosotros en lugar de dar una solución rápida y efectiva

Los alimentos fríos, de baja calidad, no cumplían con lo ofrecido.Los cortes d e carne no cumplian con la calidad de un restaurante de 5 estrellas como dicen ser. Fauna nociva (ratas en la playa, cucaracha alemana en sport bar y restaurante las olas). El llenando del servibar era cada 3 día y tenían una placa en el mismo que decía que era a diario. La limpieza de los vasos era pésimo solamente los enjuagaban y se quedaban con restos y olores anteriores. Las cañerías tapadas y con mal olor. El staff no dio solución a los problemas de fauna nociva preguntaban que podían hacer por nosotros en lugar de dar una solución rápida y efectiva

6

MARIO

30. okt. 2025

·

Overnattede 5 nætter

Staff was amazing 😍. The view was great. Landscape was good. Swimming pools were a bit dirty, with guests discarded cups, etc. the constant smell of gas from nearby jet skis. And when one stepped into the balcony, the air conditioner noise was super loud

Staff was amazing 😍. The view was great. Landscape was good. Swimming pools were a bit dirty, with guests discarded cups, etc. the constant smell of gas from nearby jet skis. And when one stepped into the balcony, the air conditioner noise was super loud

10

Kyle

30. nov. 2025

·

Overnattede 8 nætter

Clean room, turn down service is awesome, all of the staff were super friendly, and the grounds are beautiful.

Clean room, turn down service is awesome, all of the staff were super friendly, and the grounds are beautiful.

6

Dan

20. nov. 2025

·

Overnattede 7 nætter

We stayed 7 days in the hotel, the services are excellent, many food choices, except that we found 4 cockroaches in the room, and my mom was once stuck in the elevator and she had to call for rescue. The rescue came immediately and no harm was caused. The hotel needs more attention on the property maintenance, but overall it's still a good choice staying in the hotel zone at its pricing level, with all-inclusive package and kids friendly facilities.

We stayed 7 days in the hotel, the services are excellent, many food choices, except that we found 4 cockroaches in the room, and my mom was once stuck in the elevator and she had to call for rescue. The rescue came immediately and no harm was caused. The hotel needs more attention on the property maintenance, but overall it's still a good choice staying in the hotel zone at its pricing level, with all-inclusive package and kids friendly facilities.

8

Synae marie

25. nov. 2025

·

Overnattede 4 nætter

When I first entered the room, I noticed a sewer smell, a leaking showerhead, and the room was quite dark and outdated. On the second day, I was shocked to find a cockroach in the room. I felt like I had chosen the wrong resort at first. However, the friendly staff and the delicious food really made a difference. They even found the clothes that had blown off my terrace, and everyone was so warm and smiling. I wanted to give five stars, but I had to take one off because of the cockroach. I heard the resort will be renovated next year, and I’m willing to come back after that. Hopefully, there won’t be any bugs then.

When I first entered the room, I noticed a sewer smell, a leaking showerhead, and the room was quite dark and outdated. On the second day, I was shocked to find a cockroach in the room. I felt like I had chosen the wrong resort at first. However, the friendly staff and the delicious food really made a difference. They even found the clothes that had blown off my terrace, and everyone was so warm and smiling. I wanted to give five stars, but I had to take one off because of the cockroach. I heard the resort will be renovated next year, and I’m willing to come back after that. Hopefully, there won’t be any bugs then.

10

Sugey M

15. nov. 2025

·

Overnattede 5 nætter

The entire resort was spotless my husband and i were very impressed, the staff was unbelievably friendly and the quality of the food in the restaurant's was incredible.

The entire resort was spotless my husband and i were very impressed, the staff was unbelievably friendly and the quality of the food in the restaurant's was incredible.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er generelt rummelige med imponerende havudsigt, men indretningen føles forældet; åbne badeværelseslayouts, små eller hårde senge, støj og ujævn AC eller vedligeholdelse er almindelige klager.

Relaterede gæsteanmeldelser

6

Jose Arian

16. aug. 2025

·

Overnattede 5 nætter

The beds are to stiff and small, the wife and I had to sleep apart because we didn't fit in one bed.

The beds are to stiff and small, the wife and I had to sleep apart because we didn't fit in one bed.

8

Jin

28. okt. 2025

·

Overnattede 4 nætter

Rooms were clean and staff members were nice and working hard. Also balcony were big enough but you could hear next doors people talking out in the balcony just like they were next to you. One day after mid night and had to call lobby to have someone come up and talk to next door because it was too loud and Finally we had to change room. Breakfast was great and staff members are nice but some of them do not smile at all. Rooms were clean bathroom smells.

Rooms were clean and staff members were nice and working hard. Also balcony were big enough but you could hear next doors people talking out in the balcony just like they were next to you. One day after mid night and had to call lobby to have someone come up and talk to next door because it was too loud and Finally we had to change room. Breakfast was great and staff members are nice but some of them do not smile at all. Rooms were clean bathroom smells.

10

Vitor Hugo

20. jan. 2026

·

Overnattede 5 nætter

Todas as refeições são excelentes, muitas opções de restaurantes. Mesmo com o hotel cheio conseguiram manter a qualidade do serviço. Equipe muito bem treinada. Hotel limpo. Quarto amplo, apenas a cama de casal poderia ser um pouco maior. Academia pode melhorar. Sugiro a construção de uma área kids com brinquedos, que não dependa dos recreadores.

Todas as refeições são excelentes, muitas opções de restaurantes. Mesmo com o hotel cheio conseguiram manter a qualidade do serviço. Equipe muito bem treinada. Hotel limpo. Quarto amplo, apenas a cama de casal poderia ser um pouco maior. Academia pode melhorar. Sugiro a construção de uma área kids com brinquedos, que não dependa dos recreadores.

10

Christopher Van

15. aug. 2025

·

Overnattede 7 nætter

The room I stayed in was a little dilapidated. The hotel needs renovations.

The room I stayed in was a little dilapidated. The hotel needs renovations.

10

CARLA

5. sep. 2025

·

Overnattede 5 nætter

Clean rooms, friendly staff kudos to Moises in the front lobby, the only thing that needs to improve is the A/C in the rooms.

Clean rooms, friendly staff kudos to Moises in the front lobby, the only thing that needs to improve is the A/C in the rooms.

8

Liliana

29. nov. 2025

·

Overnattede 3 nætter

Todo perfecto solo las camas estan muy incomodas demasiado duras

Todo perfecto solo las camas estan muy incomodas demasiado duras

8

Shelly Lynn

25. nov. 2025

·

Overnattede 7 nætter

Resort was very clean, food was excellent and no problem finding a spot at the pool. Bartenders around constantly to take drink orders and put up umbrellas if wanted. Entertainment staff was excellent and always engaging. Tons of activities during the day if that’s your thing and always entertainment in the evening. Quick walk over to the RIU caribe if you want to take in one of the theme parties. I’ve been to other resorts where you had to book ala carte meals and it was always an ordeal, here you could walk into any restaurant and eat wherever you wanted. My only complaint was our room. It was always clean and well stocked but the bathroom was quite open and a weird layout, would have preferred it an enclosed bathroom. Toilet didn’t work very well but after several days called and someone came up and fixed it. If going would recommend the rio app so you can easily order room service, get extra blankets/ pillows ect, see what entertainment is happening daily and check out the restaurants. Would definitely go back if the upcoming renovations make the rooms better

Resort was very clean, food was excellent and no problem finding a spot at the pool. Bartenders around constantly to take drink orders and put up umbrellas if wanted. Entertainment staff was excellent and always engaging. Tons of activities during the day if that’s your thing and always entertainment in the evening. Quick walk over to the RIU caribe if you want to take in one of the theme parties. I’ve been to other resorts where you had to book ala carte meals and it was always an ordeal, here you could walk into any restaurant and eat wherever you wanted. My only complaint was our room. It was always clean and well stocked but the bathroom was quite open and a weird layout, would have preferred it an enclosed bathroom. Toilet didn’t work very well but after several days called and someone came up and fixed it. If going would recommend the rio app so you can easily order room service, get extra blankets/ pillows ect, see what entertainment is happening daily and check out the restaurants. Would definitely go back if the upcoming renovations make the rooms better

8

Karina

31. jan. 2026

·

Overnattede 3 nætter

Nice hotel, the only thing that we didn’t like is that the activities at night finish very early (11:00pm) The beach area is good, and the room was spacious.

Nice hotel, the only thing that we didn’t like is that the activities at night finish very early (11:00pm) The beach area is good, and the room was spacious.

6

Jeanne

7. aug. 2025

·

Overnattede 6 nætter

Better than expected food. Great staff. Segmented pools, especially swim up bar being away from main pools was annoying. We didn’t use it even once. Rooms were spacious but open bathroom concept more annoying than expected and beds were pretty terrible. No one can figure out how to balance the fans so it doesn’t click loudly like that? All four rooms had same issue. Moldy smell. Bad beds. Loud clicking fans. No real entertainment by the pools so super boring. After 4 days I was bored. Good food only goes so far. I wanted better energy and larger pools. No fault of the resort. Staff and food all good. Cleaning staff good. Just not my type of resort.

Better than expected food. Great staff. Segmented pools, especially swim up bar being away from main pools was annoying. We didn’t use it even once. Rooms were spacious but open bathroom concept more annoying than expected and beds were pretty terrible. No one can figure out how to balance the fans so it doesn’t click loudly like that? All four rooms had same issue. Moldy smell. Bad beds. Loud clicking fans. No real entertainment by the pools so super boring. After 4 days I was bored. Good food only goes so far. I wanted better energy and larger pools. No fault of the resort. Staff and food all good. Cleaning staff good. Just not my type of resort.

6

Oswaldo

25. aug. 2025

·

Overnattede 3 nætter

The property needs major updates. For one the bathroom should be close out. It’s inconvenient for families or anyone to take a shower on the open. The jet tub in the room, it’s useless. Maybe have some room available for families with kids or teens. The toilet in our room was not working, there was water coming from the shower walls to the other side and toilet area.The toilet was fix but the leak was not. Also water was coming from the room next to us by the jet tub area. The food was good, wish the restaurant was open till 10 pm at least. We really liked the pool area, Bathrooms were a little far but okay.

The property needs major updates. For one the bathroom should be close out. It’s inconvenient for families or anyone to take a shower on the open. The jet tub in the room, it’s useless. Maybe have some room available for families with kids or teens. The toilet in our room was not working, there was water coming from the shower walls to the other side and toilet area.The toilet was fix but the leak was not. Also water was coming from the room next to us by the jet tub area. The food was good, wish the restaurant was open till 10 pm at least. We really liked the pool area, Bathrooms were a little far but okay.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet beskrives hyppigt som venligt og opmærksomt på hele resortet, men nogle gæster oplevede uforskammethed, langsom eller kaotisk check-in/værelsesfordeling og dårlig håndtering af problemer som tyveri.

Relaterede gæsteanmeldelser

6

Eliezer

24. aug. 2025

·

Overnattede 5 nætter

The first 3 night I didn’t sleep at all I went Aug 19-24 , so the 19th , 20th and 21st they put me husband and my adult son in a room with two small beds so me and husband shared a bed and my son took the other it was so uncomfortable , they said they no other rooms with bigger beds available I felt they should have prepared better because they knew the arrangement would be uncomfortable since it 3 adults not until I kept complaining then changed my room to a room with a king bed and 2 double bed which should of been given to us from the start because i truthfully did not get any sleep for the first 3 nights . Front Desk Andrea (Andy) was very Helpful thanks to her my Issue was resolved

The first 3 night I didn’t sleep at all I went Aug 19-24 , so the 19th , 20th and 21st they put me husband and my adult son in a room with two small beds so me and husband shared a bed and my son took the other it was so uncomfortable , they said they no other rooms with bigger beds available I felt they should have prepared better because they knew the arrangement would be uncomfortable since it 3 adults not until I kept complaining then changed my room to a room with a king bed and 2 double bed which should of been given to us from the start because i truthfully did not get any sleep for the first 3 nights . Front Desk Andrea (Andy) was very Helpful thanks to her my Issue was resolved

6

Julio

28. aug. 2025

·

Overnattede 3 nætter

Property is amazing, it’s clean and the cleaning staff is amazing. Throughout our stay, we experienced repeated instances of discrimination. We were often ignored when asking questions, and on several occasions, we were set aside while placing an order so that staff could prioritize other guests who appeared less Mexican

Property is amazing, it’s clean and the cleaning staff is amazing. Throughout our stay, we experienced repeated instances of discrimination. We were often ignored when asking questions, and on several occasions, we were set aside while placing an order so that staff could prioritize other guests who appeared less Mexican

10

Hossein Reza

25. dec. 2025

·

Overnattede 6 nætter

All the staff were very conscientious and professional. The well-structured management of the complex made for a very good day for us.

All the staff were very conscientious and professional. The well-structured management of the complex made for a very good day for us.

10

VANDERLEI A

8. dec. 2025

·

Overnattede 5 nætter

Excelente Resort! Equipe muito atenciosa, inclusive os garçons, que estão sempre buscando atender da melhor maneira e oferecendo bebidas e refeições das melhores marcas.

Excelente Resort! Equipe muito atenciosa, inclusive os garçons, que estão sempre buscando atender da melhor maneira e oferecendo bebidas e refeições das melhores marcas.

4

Cortney

11. nov. 2025

·

Overnattede 1 nat

We had an ocean front jacuzzi suite. The hotel is very clean, but extremely outdated. The daytime service was beyond horrible. At checkin the young man was new and very friendly; however, when he requested help from his supervisor, she ignored us as if we weren’t there and then was rude when I asked a question. They told us the buffet was the only restaurant open so we went there… not only did the staff not greet us but they didn’t even respond when we smiled and said hello. When we went to get food, they started removing it as we served ourselves. Literally right in front of my hand! When we tried to sit where we saw people eating, a man started yelling that the section was closed and we needed to go to the other side. He then sent someone to clear the tables. 1 out of the 5 restaurant staff that we interacted with was nice. He showed us where to sit and offered drinks. It was truly appalling. On the way out we saw that the restaurant was set to close in a little less than 30 minutes. (The food (we were only able to get Octopus, salad and bread) was not good in our opinion btw) we are used to Breathless, Secrets and Ava resort. This hotel should not be in the same category. I am confused as to how it is even 5 stars. We went out for dinner. Breakfast was okay. The outdoor staff near the adults only pool was amazing & the nighttime entertainment was good. Those were the only redeeming aspects. I was so disappointed in this resort.

We had an ocean front jacuzzi suite. The hotel is very clean, but extremely outdated. The daytime service was beyond horrible. At checkin the young man was new and very friendly; however, when he requested help from his supervisor, she ignored us as if we weren’t there and then was rude when I asked a question. They told us the buffet was the only restaurant open so we went there… not only did the staff not greet us but they didn’t even respond when we smiled and said hello. When we went to get food, they started removing it as we served ourselves. Literally right in front of my hand! When we tried to sit where we saw people eating, a man started yelling that the section was closed and we needed to go to the other side. He then sent someone to clear the tables. 1 out of the 5 restaurant staff that we interacted with was nice. He showed us where to sit and offered drinks. It was truly appalling. On the way out we saw that the restaurant was set to close in a little less than 30 minutes. (The food (we were only able to get Octopus, salad and bread) was not good in our opinion btw) we are used to Breathless, Secrets and Ava resort. This hotel should not be in the same category. I am confused as to how it is even 5 stars. We went out for dinner. Breakfast was okay. The outdoor staff near the adults only pool was amazing & the nighttime entertainment was good. Those were the only redeeming aspects. I was so disappointed in this resort.

10

adrian burgueno

21. sep. 2025

·

Overnattede 6 nætter

I loved everything , except the receptionist andy. I feel she was very rude, as if she was taking out her personal issues on us. Even my other guests that came with me, felt she was very dissmissive. I will next time ask for someone else. She didnt provide us with information or talk o us like the last times we stayed at the riu. No welcome no, greeting, no nothing. I was going to complain but. I was tired and wanted the rooms.

I loved everything , except the receptionist andy. I feel she was very rude, as if she was taking out her personal issues on us. Even my other guests that came with me, felt she was very dissmissive. I will next time ask for someone else. She didnt provide us with information or talk o us like the last times we stayed at the riu. No welcome no, greeting, no nothing. I was going to complain but. I was tired and wanted the rooms.

4

Priyanka

28. nov. 2025

·

Overnattede 4 nætter

Food was bad quality. No choice, same menu all 5 days Very bad guest service( at lobby, during checkin/checkout( Loud unclean Late check in issues Only good part was the support staff was very courteous anf friendly

Food was bad quality. No choice, same menu all 5 days Very bad guest service( at lobby, during checkin/checkout( Loud unclean Late check in issues Only good part was the support staff was very courteous anf friendly

10

Norma

2. aug. 2025

·

Overnattede 4 nætter

As we arrived to the property we were greeted by the hotel personnel. Right after we walked in to check in, there was a server offering drinks. We found that perfect, as there was a line at check in. Once it was our turn to check in we were told that they were oversold on rooms. That they didn’t have any rooms available until the next day. They offered us to go to a different hotel and extra compensation with that but it was very disappointing. I declined the offer, and the young lady who was helping my group of 8 (adults and children) was able to put us in 2 VIP adults only rooms for the night and then moved us to our permanent rooms. Next day we packed our belonging and got moved to our ocean view rooms. The staff works hard to make sure guests are not unhappy but I think management needs to step up in this kind of situations and apologize to the guests. Leaving everything to the associates it’s not the way to go. The property is in good condition. I loved the shows they had available for the kids. Pool area lis maintained clean. Rooms were cleaned daily. Cleaning staff would leave a cute towel animal on top of the bed. We visited 4 of restaurants in the resort and my favorite was the steak house. The food was delicious. Server Martin and Memo were very attentive. Manager of the steak house was able to accommodate us for dinner on our last night at the resort. Italian concept Venecia was also a favorite. Lunch and Dinner buffets were good.

As we arrived to the property we were greeted by the hotel personnel. Right after we walked in to check in, there was a server offering drinks. We found that perfect, as there was a line at check in. Once it was our turn to check in we were told that they were oversold on rooms. That they didn’t have any rooms available until the next day. They offered us to go to a different hotel and extra compensation with that but it was very disappointing. I declined the offer, and the young lady who was helping my group of 8 (adults and children) was able to put us in 2 VIP adults only rooms for the night and then moved us to our permanent rooms. Next day we packed our belonging and got moved to our ocean view rooms. The staff works hard to make sure guests are not unhappy but I think management needs to step up in this kind of situations and apologize to the guests. Leaving everything to the associates it’s not the way to go. The property is in good condition. I loved the shows they had available for the kids. Pool area lis maintained clean. Rooms were cleaned daily. Cleaning staff would leave a cute towel animal on top of the bed. We visited 4 of restaurants in the resort and my favorite was the steak house. The food was delicious. Server Martin and Memo were very attentive. Manager of the steak house was able to accommodate us for dinner on our last night at the resort. Italian concept Venecia was also a favorite. Lunch and Dinner buffets were good.

2

Nancy

26. okt. 2025

·

Overnattede 7 nætter

I got robed by the pool area, I went to make a report with the front desk and they told me that it wasn’t their fault which obviously wasn’t, but I was just trying to to see if they were able to show me the recording since they’re was a camera running in front of I left my stuff. The manager was very rude and at one point, he started laughing at me. I had trouble to Cancun many times and this is the first time that I encounter a situation like this one I will recommend this hotel at all

I got robed by the pool area, I went to make a report with the front desk and they told me that it wasn’t their fault which obviously wasn’t, but I was just trying to to see if they were able to show me the recording since they’re was a camera running in front of I left my stuff. The manager was very rude and at one point, he started laughing at me. I had trouble to Cancun many times and this is the first time that I encounter a situation like this one I will recommend this hotel at all

10

Juanita

31. dec. 2025

·

Overnattede 4 nætter

The staff was amazing! I took this trip by myself, and the staff made me feel comfortable. There were many times when I felt like I was alone and members of the housekeeping staff cheered me up.

The staff was amazing! I took this trip by myself, and the staff made me feel comfortable. There were many times when I felt like I was alone and members of the housekeeping staff cheered me up.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Praktisk beliggenhed i hotelzonen med fantastisk udsigt; tæt på Isla Mujeres-færgen og marinaen. Nogle nævner et lille strandområde og støj fra nabofester.

Relaterede gæsteanmeldelser

10

Donald

13. nov. 2025

·

Overnattede 7 nætter

Our room was spotless, and the staff were all super friendly and helpful with anything we needed. We found the food and drinks delicious, and the location was great as well.

Our room was spotless, and the staff were all super friendly and helpful with anything we needed. We found the food and drinks delicious, and the location was great as well.

10

Novana

29. nov. 2025

·

Overnattede 5 nætter

We had great experience with riu palace peninsula cancun. We arrived early and had no problems to check in. We even got free upgrade. The stuffs are friendly, the rooms are clean. They have few nice restaurants. We tried them all and really enjoyed their food. The area around hotel is safe. We tried to snorkel under the dock in the afternoon. Because the dock area usually busy for water sports rental in the morning. We saw a lot of different spices fishes. We walked along the beach passed the ferry station that was a nice cove with decent corals and fishes. Nightly shows are nice and entertaining. We went to Riu Party next door for dance once. It was really fun. The overall experience was great.

We had great experience with riu palace peninsula cancun. We arrived early and had no problems to check in. We even got free upgrade. The stuffs are friendly, the rooms are clean. They have few nice restaurants. We tried them all and really enjoyed their food. The area around hotel is safe. We tried to snorkel under the dock in the afternoon. Because the dock area usually busy for water sports rental in the morning. We saw a lot of different spices fishes. We walked along the beach passed the ferry station that was a nice cove with decent corals and fishes. Nightly shows are nice and entertaining. We went to Riu Party next door for dance once. It was really fun. The overall experience was great.

10

Tammy

19. okt. 2025

·

Overnattede 3 nætter

This is a beautiful resort. The staff are very friendly and the service is top notch. The only negative was that the beach areas are very small.

This is a beautiful resort. The staff are very friendly and the service is top notch. The only negative was that the beach areas are very small.

8

Andrea Gennell

11. aug. 2025

·

Overnattede 4 nætter

The property was great! The only thing that was bad was the noise on the nights of the parties. We stayed in a villa and the night time party was obnoxious!

The property was great! The only thing that was bad was the noise on the nights of the parties. We stayed in a villa and the night time party was obnoxious!

10

Jose

31. okt. 2025

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Overnattede 5 nætter

The service was phenomenal, we never had to wait for drinks or food. Facilities are clean and staff is very friendly. they offer entertainment at the pool and at the main theater. location is excellent, walking distance to the ferry, we use to visit Isla Mujeres. RiU Party was my favorite. Definitely would return. Gracias Mexico

The service was phenomenal, we never had to wait for drinks or food. Facilities are clean and staff is very friendly. they offer entertainment at the pool and at the main theater. location is excellent, walking distance to the ferry, we use to visit Isla Mujeres. RiU Party was my favorite. Definitely would return. Gracias Mexico

10

Daniel

30. nov. 2025

·

Overnattede 5 nætter

Second time staying in a Riu and nothing but th best comments. Staff is great. Pools are clean. Ocean is amazing. A just overall great time and close to the airport.

Second time staying in a Riu and nothing but th best comments. Staff is great. Pools are clean. Ocean is amazing. A just overall great time and close to the airport.

8

Adonis Urgelles

18. sep. 2025

·

Overnattede 4 nætter

The place is beautiful, the beach was amazing even with the sargassum. The staff was very attentive and service was excellent. Food was great, the drinks were so so, some bartenders make them good and strong and others make them meh. We liked that if we wanted we can go and use the facilities of the Riu next door. Definitely we will stay here next time we travel to Cancun.

The place is beautiful, the beach was amazing even with the sargassum. The staff was very attentive and service was excellent. Food was great, the drinks were so so, some bartenders make them good and strong and others make them meh. We liked that if we wanted we can go and use the facilities of the Riu next door. Definitely we will stay here next time we travel to Cancun.

8

Irina

24. okt. 2025

·

Overnattede 7 nætter

Enjoyed our stay! Nice resort, nice staff, good energy, lovely entertainment, beautiful water.

Enjoyed our stay! Nice resort, nice staff, good energy, lovely entertainment, beautiful water.

8

Marco

20. jul. 2025

·

Overnattede 8 nætter

Wish somebody would have mentioned that the rooms are outdated and the toilet is in an isolated 4x5 feet room with no suction fan. Need to mention that I was in the 2nd floor in front of the small stage and on top of the big theater. Location is 5 - 10 minutes walk to the marina and 5 -10 drive to where all the night clubs are. The RIU party is in the resort next door which is RIU Caribe, just a couple minutes walking from the main RIU peninsula.

Wish somebody would have mentioned that the rooms are outdated and the toilet is in an isolated 4x5 feet room with no suction fan. Need to mention that I was in the 2nd floor in front of the small stage and on top of the big theater. Location is 5 - 10 minutes walk to the marina and 5 -10 drive to where all the night clubs are. The RIU party is in the resort next door which is RIU Caribe, just a couple minutes walking from the main RIU peninsula.

10

Thomas L Bingham

23. sep. 2025

·

Overnattede 5 nætter

The pool area design was nice and gave plenty of options on different types of pools, The way the rocky bluffs on the beach gave areas a bit of seclusion and made me feel like I had my own beach. The hotel was kept up and clean, the staff was friendly.

The pool area design was nice and gave plenty of options on different types of pools, The way the rocky bluffs on the beach gave areas a bit of seclusion and made me feel like I had my own beach. The hotel was kept up and clean, the staff was friendly.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Buffeten og det generelle udvalg får stor ros, men kvaliteten er varierende på specialrestauranterne; køer og tidlige lukketider er almindelige, roomservice-mulighederne er begrænsede, og drinksene kan føles svage. Veganske muligheder er sparsomme.

Relaterede gæsteanmeldelser

10

Iveth

27. okt. 2025

·

Overnattede 5 nætter

Food is great and the restaurant are all tasty only make sure get there early because once it’s fully reserved they stop taking people. They have shows/ entertainment daily and live music to dance to, plus the pool parties with diff themes. Rooms are clean and all drinks inside are free from charge. Would recommend this hotel.

Food is great and the restaurant are all tasty only make sure get there early because once it’s fully reserved they stop taking people. They have shows/ entertainment daily and live music to dance to, plus the pool parties with diff themes. Rooms are clean and all drinks inside are free from charge. Would recommend this hotel.

10

Mayra

30. nov. 2025

·

Overnattede 7 nætter

The food was amazing and staff really friendly

The food was amazing and staff really friendly

10

Christine

15. okt. 2025

·

Overnattede 6 nætter

Loved the Resort however no vegan food options - other than the salad bar. While there were vegetarian options, most were loaded with oil and/or cheese making them not a healthy option. The restaurants also need to include Vegan options. Needs to be additional entertainment on the days of the RIU parties for older adults who don't appreciate standing in a pool with an intoxicated crowd and having champagne poured on them. Also wish there was a bigger and better gift shop that sold authentic Mexican merchandise, Didn't get to buy any souvenirs because we were not comfortable leaving the property.

Loved the Resort however no vegan food options - other than the salad bar. While there were vegetarian options, most were loaded with oil and/or cheese making them not a healthy option. The restaurants also need to include Vegan options. Needs to be additional entertainment on the days of the RIU parties for older adults who don't appreciate standing in a pool with an intoxicated crowd and having champagne poured on them. Also wish there was a bigger and better gift shop that sold authentic Mexican merchandise, Didn't get to buy any souvenirs because we were not comfortable leaving the property.

2

sergio

12. sep. 2025

·

Overnattede 4 nætter

Terrible food, there were roaches in the 24/7 sportsbar all around the food, other restaurants were terrible with food, very repetetive, pizzas and hotdogs were very hard toasted, and got stomach sick, will never stay there again.

Terrible food, there were roaches in the 24/7 sportsbar all around the food, other restaurants were terrible with food, very repetetive, pizzas and hotdogs were very hard toasted, and got stomach sick, will never stay there again.

8

Gennaro

19. aug. 2025

·

Overnattede 7 nætter

The Los Olas buffet and staff were excellent. The food in the Kabuki Japanese restaurant was awful. Not even close to good sushi or salmon.

The Los Olas buffet and staff were excellent. The food in the Kabuki Japanese restaurant was awful. Not even close to good sushi or salmon.

8

Russell A

16. nov. 2025

·

Overnattede 4 nætter

The staff and cleanliness were amazing. The bar tenders were very nice and made great cocktails. The food was good and enjoyable not GREAT

The staff and cleanliness were amazing. The bar tenders were very nice and made great cocktails. The food was good and enjoyable not GREAT

8

Magol

6. sep. 2025

·

Overnattede 7 nætter

I stayed here for 7 days. When I checked in, they offered me an “upgrade” to an ocean view room for $180. At first, I thought it was a nice deal… until I realized later that ALL the rooms in this hotel already have an ocean view. Total trick, so be careful if they try that with you. Food was just okay, nothing amazing. Honestly, not sure I’d come back.

I stayed here for 7 days. When I checked in, they offered me an “upgrade” to an ocean view room for $180. At first, I thought it was a nice deal… until I realized later that ALL the rooms in this hotel already have an ocean view. Total trick, so be careful if they try that with you. Food was just okay, nothing amazing. Honestly, not sure I’d come back.

10

ricardo

8. jan. 2026

·

Overnattede 9 nætter

Impressionante a gestão do hotel. Tudo funciona e funciona muito bem. Otimas suítes. O paisagismo, as áreas de piscina e praias são muito bonitas e cuidadas. Equipe gentil e atenciosa. O hotel tem o melhor restaurante buffet que já conheci La Osla. Sua qualidade e variedade fazem com que os restaurantes de especialidades estejam quase sempre vazios, apesar de bons também. Cafe da manhã completissimo. O amplo saguão de entrada do hotel merece uma decoração mais moderna. Acertei na escolha. Valeu a pena. Valeu a pena.pena.penamodeia muito bem

Impressionante a gestão do hotel. Tudo funciona e funciona muito bem. Otimas suítes. O paisagismo, as áreas de piscina e praias são muito bonitas e cuidadas. Equipe gentil e atenciosa. O hotel tem o melhor restaurante buffet que já conheci La Osla. Sua qualidade e variedade fazem com que os restaurantes de especialidades estejam quase sempre vazios, apesar de bons também. Cafe da manhã completissimo. O amplo saguão de entrada do hotel merece uma decoração mais moderna. Acertei na escolha. Valeu a pena. Valeu a pena.pena.penamodeia muito bem

10

Cody Quinn T.

15. nov. 2025

·

Overnattede 7 nætter

Great friendly staff/service and clean hotel. Had some trouble with ordering room service, and there not being many options to pick from, but everything was great.

Great friendly staff/service and clean hotel. Had some trouble with ordering room service, and there not being many options to pick from, but everything was great.

10

Sheetal

29. dec. 2025

·

Overnattede 5 nætter

Great hotel. Very very clean. If this is the first time you are traveling to Cancun you will love this place. We were dissatisfied with entertainment staff. They need to work more on their entertainment staff. They speak in Spanish most of the time and half of the crown doesn’t engage because of language barrier. Singers were just okay. We have stayed at Xcaret and Grand moon couple of times but wanted to try something different this time. It’s boring after a day as there is nothing to do there. Kids were done swimming all day after the second day. There are 4 restaurants but food is just okay. Lots and lots of food but just doesn’t taste good.

Great hotel. Very very clean. If this is the first time you are traveling to Cancun you will love this place. We were dissatisfied with entertainment staff. They need to work more on their entertainment staff. They speak in Spanish most of the time and half of the crown doesn’t engage because of language barrier. Singers were just okay. We have stayed at Xcaret and Grand moon couple of times but wanted to try something different this time. It’s boring after a day as there is nothing to do there. Kids were done swimming all day after the second day. There are 4 restaurants but food is just okay. Lots and lots of food but just doesn’t taste good.

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10

Dorionna

21. maj 2024

·

Overnattede 3 nætter

Idk

Idk

10

Rafael

for 3 uger siden

·

Overnattede 5 nætter

Quarto limpo, bonito e bem espaçoso. O café da manhã era incrível, assim como os restaurantes para o jantar. O restaurante comum do hotel também era muito bom. As piscinas sempre limpas, equipe de animação. O bar molhado tinha os barmans muito simpáticos e animados! Vale a visita e estadia!

Quarto limpo, bonito e bem espaçoso. O café da manhã era incrível, assim como os restaurantes para o jantar. O restaurante comum do hotel também era muito bom. As piscinas sempre limpas, equipe de animação. O bar molhado tinha os barmans muito simpáticos e animados! Vale a visita e estadia!

10

Crismary

for 3 uger siden

·

Overnattede 3 nætter

Sin duda, un lugar al que regresaría una y mil veces. Me voy con una experiencia increíble y muy agradecida por todas las atenciones. ¡Superó mis expectativas! Lo recomiendo al 100%. 🌿✨

Sin duda, un lugar al que regresaría una y mil veces. Me voy con una experiencia increíble y muy agradecida por todas las atenciones. ¡Superó mis expectativas! Lo recomiendo al 100%. 🌿✨

10

Gabriel

28. sep. 2026

·

Overnattede 4 nætter

Amazing place to stay with loved ones ! All you need all in one place

Amazing place to stay with loved ones ! All you need all in one place

10

Edario

17. sep. 2026

·

Overnattede 3 nætter

Second stay in this hotel. Food, entertainment were great. Nice heated pools. Free access to the Riu Caribe was convenient. Impressive hotel.

Second stay in this hotel. Food, entertainment were great. Nice heated pools. Free access to the Riu Caribe was convenient. Impressive hotel.

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Alt hvad du behøver at vide for et problemfrit check-in.

Indtjekning

Udtjekning

Fra 15:00 til 00:00

Før 12:00

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Yderligere politikker og oplysninger om denne ejendom.

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Priser for kommende datoer

november 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $795	2 $795	3 $795	4 $784	5 $779	6 $804	7 $804
8	9	10	11	12 $837	13 $1.073	14
15 $800	16 $804	17 $804	18 $1.034	19	20	21
22 $1.149	23 $855	24	25	26	27	28 $1.184
29 $753	30 $749

december 2026

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Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

Dette overnatningssted tilbyder ikke indtjekning efter lukketid. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer. Dette overnatningssted tillader ikke navneændringer på reservationer. Navnet på reservationen skal stemme overens med navnet på den gæst, der tjekker ind og overnatter på overnatningsstedet. Billed-ID er påkrævet.

Indtjekning skal udføres af en person, på mindst 18 år.

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Minimumsalderen for indtjekning under den amerikanske Spring Break er 21 år
Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
Overnatningsstedet forbeholder sig retten til at reservere et beløb på gæstens kreditkort inden ankomst.
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm og førstehjælpskasse
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til Covid-19 Health Protocol (RIU)
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet

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Ingen kæledyr er tilladt på hotellet. Dette gælder også servicedyr som f.eks. førerhunde.
Det er ikke nødvendigt at have en bil for at komme til og fra dette overnatningssted.

Virksomhedsoplysninger

Overnatningsstedets registreringsnummer 005-007-004009/2025