Hotel Empire In Shinjuku

Facilities are basic: several rooms allow shower only with no bathtub use, some toilets require bin disposal, and in-room amenities like kettles and toiletries are often absent; a lobby water dispenser and microwave are noted. Wi-Fi can be patchy, but luggage storage and simple key dropoff help.

Feedback on cleanliness is mixed, from clean rooms to complaints about odors, dust, and a cockroach sighting. Aging finishes and cracked lobby tiles contribute to a worn feel for some.

Rooms are compact and dated, with very small bathrooms and thin walls that transmit noise; a few guests also found mattresses hard or AC ineffective. Others reported sleeping well and appreciated larger beds in some rooms.

Service is mixed: many found staff polite and helpful and appreciated baggage storage, while others experienced unwelcoming or indifferent front-desk interactions.

Location is consistently praised, a short walk to Shin-Okubo/Okubo stations, shops, and eateries, with Shinjuku reachable on foot; a few found the property tricky to locate. Some noted the immediate area feels quiet despite the busy surroundings.

Not enough information in reviews.