Name: Cross Keys by Chef & Brewer Collection
Address: Middlesborough Road, Guisborough, North Yorkshire (comté), GB
Price range: 66 $US–133 $US per night
Rating: 8.18

Ce qu'en disent des voyageurs

D'après les avis sur le Cross Keys by Chef & Brewer Collection, les voyageurs apprécient systématiquement le personnel accueillant et chaleureux, tandis que les commentaires sur les chambres et les salles de bain sont mitigés, certains notant des lits confortables mais un décor démodé et des problèmes d'entretien occasionnels.

Plusieurs clients mentionnent le bruit de la circulation dans les chambres donnant sur la rue, les séjours étant plus calmes à l'arrière. La nourriture et le petit-déjeuner sont généralement appréciés et d'un prix raisonnable, bien que certains convives aient trouvé les repas du soir décevants ou trop chers. La fiabilité de l'internet est un point faible récurrent, certains signalant une connexion Wi‑Fi médiocre ou instable. Attendez-vous à un service chaleureux et un accès pratique, mais la qualité des chambres varie selon l'attribution.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients louent fréquemment le bar et le restaurant sur place, avec des espaces de salon agréables à l'intérieur et à l'extérieur. Un parking spacieux est également noté.

Avis de voyageur à ce sujet

10

Moira

30 avr. 2023

·

A séjourné 2 nuits

Twin room at rear of property, beds comfy,bath/shower with toiletries,adequate tea/coffee.Staff very friendly,professional and attentive to needs.Bar/restaurant area superb with outdoor seating too.Good choice of food on menu and served piping hot.Recommend hotel easy access to NE coast and A19.

10

Sharon

22 mai 2023

·

A séjourné 1 nuit

This property is set in beautiful surroundings at the back with beautiful green gardens and tables to sit and enjoy the sunshine. Although there is a busy carriageway to the front aspect which was quite noisy. All staff were lovely and super friendly and nothing is too much trouble. Beautiful property pleasant stay Thank you

10

Michael

9 avr. 2024

·

A séjourné 1 nuit

Quaint and quiet old building that serves nice food.

10

Peter

7 févr. 2023

·

A séjourné 1 nuit

Good rooms and bar/restaurant.

10

R P

15 juin 2025

·

A séjourné 1 nuit

Very friendly welcome - an excellent place to stay and restaurant was great too.

10

John

19 oct. 2024

·

A séjourné 1 nuit

Very friendly staff. The room was spacious and clean. Lots of parking space. I didn't use the bar but it looked very welcoming.

8

David

10 févr. 2025

·

A séjourné 2 nuits

Nice warm room, comfortable bed plenty of space. Excellent breakfast. Dinner at night also good and hand pulled beer is well kept.

8

Ian

9 août 2025

·

A séjourné 1 nuit

The hotel is well situated for visiting Whitby and Saltburn, pleasant bar and dining area. The food was excellent a d reasonable price as well. Well worth a visit and we shall certainly be calling again.

10

Simon

2 nov. 2025

·

A séjourné 1 nuit

Stayed overnight to attend the Whitby Goth Fest on the way down from Whitley Bay. The hotel staff were great, the restaurant and bar were very good, food was excellent. Room was absolutely fine, no complaints.

10

Gavin

28 juil. 2024

·

A séjourné 2 nuits

Stayed at Cross Keys for Summer Sounds festival, nice rooms and slept well. Enjoyed the Speckled Hen on draft in beer garden

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux avis décrivent des chambres propres et un service de ménage efficace, mais plusieurs signalent de la moisissure ou de l'humidité, des murs tachés et des salles de bain nécessitant un nettoyage ou une rénovation plus approfondis.

Avis de voyageur à ce sujet

6

S

5 mars 2023

·

A séjourné 2 nuits

The hotel is in a good location for sightseeing around Guisborough, Staithes, Roseberry Topping. The staff were friendly. The breakfast, which was included, was delicious and catered for our dietary needs (dairy free) The room, though comfortable, was tired looking, with mould on the windowsill and signs of condensation running down the walls. The bathroom was very tired looking; the shower wasn't powerful and the toilet lid/seat wouldn't stay up!

8

Alison

9 sept. 2025

·

A séjourné 3 nuits

The staff here are really nice and helpful. The place is comfortable and well located on the road but still quiet for a decent night sleep. The place is looking a bit run down, housekeeping do a great job (clean bed, surfaces, bathroom, towels) but it could do with a deep clean (stains on walls, clean the carpets etc) but its a very reasonable price

10

Gerard

25 mai 2024

·

A séjourné 1 nuit

The room was spotless, staff helpful and overall hotel was welcoming. Beautiful garden and patio. A little tricky leaving and facing the dual carriageway to turn right.

10

Diane

29 oct. 2023

·

A séjourné 2 nuits

It was easy to find with plenty of parking. Rooms were clean,huge bed, so comfy,. very quiet, although near a main road you couldn't hear traffic noise. The staff very helpful, let us take an ice cold water jug back to the room for the night. Breakfast was huge, we had full English. We had one dinner during our 2 night staywhich was really delicious. All staff so helpul. We will definitely return

10

Roy

22 juil. 2023

·

A séjourné 3 nuits

Nice restaurant area with good food at a reasonable price, friendly staff. Comfortable, clean rooms. I have stayed there 5 times this year and have no negative issues and I look forward to returning soon.

8

Jane

19 juil. 2024

·

A séjourné 2 nuits

The bed was amazingly comfy, tea and coffee hostess included. However the room was quite tired, we had a cracked bathroom sink, mold in the bathroom and very visible water leakage signs of a leaky roof and mold in the corner of the bedroom

10

John

19 oct. 2024

·

A séjourné 1 nuit

Very friendly staff. The room was spacious and clean. Lots of parking space. I didn't use the bar but it looked very welcoming.

2

Courteney

17 juil. 2024

·

A séjourné 1 nuit

There was damp and mould in the bedroom and bathroom, as well as a damp clothes smell in the hallway and stairwell. Would not stay again

4

Sally

22 avr. 2023

·

A séjourné 1 nuit

Mould up walls and on ceiling. Old shower. Very tired and old. Very noisy from road outside. Bed comfy, room clean and lovely staff. Needs a complete overhaul.

10

John

1 oct. 2023

·

A séjourné 1 nuit

Friendly staff and clean rooms.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les lits sont généralement confortables et certaines chambres sont spacieuses ou calmes, mais de nombreux commentaires font état d'un décor démodé et de salles de bain fatiguées, ainsi que de problèmes d'entretien occasionnels. Les chambres donnant sur la rue peuvent être bruyantes, et le Wi‑Fi est décrit à plusieurs reprises comme faible ou instable.

Avis de voyageur à ce sujet

8

Marion

17 nov. 2023

·

A séjourné 2 nuits

Good Location and good service. Unfortunately we were in a front bedroom facing the road and therefore traffic noise was bad.

8

Mark

13 août 2024

·

A séjourné 1 nuit

Stay was good other than wifi signal is weak and kicks you off every 30 minutes , also no phone signal so wouldn’t recommend if you need internet to work. It had a bed and a shower :)

8

David

15 sept. 2023

·

A séjourné 3 nuits

Staff polite and easy to talk to, Room was clean. The room we were given was close to the dual carriageway and proven to be a bit noisy - some people would not be bothered but we prefer quiet. I would definitely stay again but would ask for one of the rooms towards the back of the building.

8

Pete

7 déc. 2025

·

A séjourné 1 nuit

Lovely room great access friendly staff

8

Jane

19 juil. 2024

·

A séjourné 2 nuits

The bed was amazingly comfy, tea and coffee hostess included. However the room was quite tired, we had a cracked bathroom sink, mold in the bathroom and very visible water leakage signs of a leaky roof and mold in the corner of the bedroom

10

Adrienne

11 janv. 2025

·

A séjourné 1 nuit

Very good price, clean and staff very pleasant. Only downside was the noise from the road from about 6am. Would ask for a room at the back if I stayed again.

8

Colin

27 sept. 2025

·

A séjourné 2 nuits

An additional easy chair in the bedroom would be good, one chair between two is poor, especially for we old and decrepit customers.

2

Sarah

28 mars 2025

·

A séjourné 1 nuit

Very spacious room but unfortunately VERY small radiator to heat the room was not sufficient at all! Very few plug sockets. Room was in very poor condition, thread bare carpets and dirty walls, cracks in ceilings, taps didn’t have covers on them! There was enough teabags and coffee bags for 4cups but sugar and milk for just 1 cup! Very poor show and real minimum effort! Shower was THE WORST I have experienced and I travel a lot. It’s generous of me to say it was a dribble! Difficult nights sleep because the hall lights were left on l night and there are big cracks around the door which lit up my room like a Christmas tree! If you’re not putting basic things in the room nor keeping the room to a basic standard to save money then maybe save money with automatic lights?! Loud banging doors all night and early morning as no soft closures on the doors. Food was very basic so i personally thought was over priced and there was no choice for any healthy meal! How this hotel has the rating it does which at the time of posting this was 9+ I am at a loss! I will say I really should have checked the reviews! Definitely would not recommend and would not stay here again. I could have complained yes but now looking at the reviews I can see plenty of people have so they’re aware of all the faults. I will say a plus though, they have a decent hair dryer…..

8

Joe

25 oct. 2025

·

A séjourné 1 nuit

Nice room but bathroom disappointing. It used to be common, but nowadays it is unusual to have to stand in a bath to take a shower.

8

Gerard

24 juin 2024

·

A séjourné 1 nuit

ROOM LOOKING WELL USED - READY FOR IMPROVEMENT - EG. DOOR HANDLES/LOCK - BUT NOTHING SERIOUSLY WRONG

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est remarquable, avec des éloges répétés pour le personnel accueillant, chaleureux et serviable à la réception, au bar et au restaurant. Quelques problèmes isolés concernant des retards ou des rencontres moins satisfaisantes sont signalés.

Avis de voyageur à ce sujet

10

Paul

26 juin 2023

·

A séjourné 2 nuits

Helpful and friendly staff

10

Jason

28 mars 2024

·

A séjourné 1 nuit

Great staff - Good quiet room (as requested). Good food. Very comfortable stay. Will return.

10

liam

21 déc. 2025

·

A séjourné 1 nuit

Great food and great service

10

Lynn

8 sept. 2025

·

A séjourné 4 nuits

Friendly and helpfull especially Paul, wonderful fool, excellent decor and atmosphere in the restaurant area. A beautiful setting with convenient public transport

10

Grant

31 oct. 2025

·

A séjourné 1 nuit

My work brought me here a few times before so when an overnight stay was required it seemed obvious to use the hotel Staff were great, food was lovely, rooms cozy and plenty on offer Ben on reception and restaurant was particularly helpful - I will definitely stay again …

10

lesley

2 juil. 2023

·

A séjourné 2 nuits

Staff were approachable and really nice - comfortable stay... I would definitely stay there again

8

David

17 sept. 2025

·

A séjourné 2 nuits

Good breakfast,lovely evening meal,staff friendly, hotel ideal location,young man in restaurant in the morning was lovely friendly and polite ,just a nice stay ,need more coffee and milk in rooms

10

R P

15 juin 2025

·

A séjourné 1 nuit

Very friendly welcome - an excellent place to stay and restaurant was great too.

10

Paul

19 oct. 2025

·

A séjourné 2 nuits

Amazing weekend break away with family members attending a family wedding. The hotel was welcoming, with enthusiastic and friendly staff. A great location to stay for our purposes, but would gladly return in future if needing to stay in the area.

10

Simon

2 nov. 2025

·

A séjourné 1 nuit

Stayed overnight to attend the Whitby Goth Fest on the way down from Whitley Bay. The hotel staff were great, the restaurant and bar were very good, food was excellent. Room was absolutely fine, no complaints.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour Whitby, Saltburn et la côte NE, avec un accès facile par la route et des jardins paisibles à l'arrière. Les chambres donnant sur la rue peuvent être exposées au bruit de la circulation, et certains clients ont trouvé difficile de rejoindre la voie rapide.

Avis de voyageur à ce sujet

8

Marion

17 nov. 2023

·

A séjourné 2 nuits

Good Location and good service. Unfortunately we were in a front bedroom facing the road and therefore traffic noise was bad.

10

Moira

30 avr. 2023

·

A séjourné 2 nuits

Twin room at rear of property, beds comfy,bath/shower with toiletries,adequate tea/coffee.Staff very friendly,professional and attentive to needs.Bar/restaurant area superb with outdoor seating too.Good choice of food on menu and served piping hot.Recommend hotel easy access to NE coast and A19.

10

Sharon

22 mai 2023

·

A séjourné 1 nuit

This property is set in beautiful surroundings at the back with beautiful green gardens and tables to sit and enjoy the sunshine. Although there is a busy carriageway to the front aspect which was quite noisy. All staff were lovely and super friendly and nothing is too much trouble. Beautiful property pleasant stay Thank you

8

David

15 sept. 2023

·

A séjourné 3 nuits

Staff polite and easy to talk to, Room was clean. The room we were given was close to the dual carriageway and proven to be a bit noisy - some people would not be bothered but we prefer quiet. I would definitely stay again but would ask for one of the rooms towards the back of the building.

10

Shannon

11 mai 2025

·

A séjourné 1 nuit

Beautiful place!! The grounds are well maintained and peaceful

10

Diane

29 oct. 2023

·

A séjourné 2 nuits

It was easy to find with plenty of parking. Rooms were clean,huge bed, so comfy,. very quiet, although near a main road you couldn't hear traffic noise. The staff very helpful, let us take an ice cold water jug back to the room for the night. Breakfast was huge, we had full English. We had one dinner during our 2 night staywhich was really delicious. All staff so helpul. We will definitely return

10

Adrienne

11 janv. 2025

·

A séjourné 1 nuit

Very good price, clean and staff very pleasant. Only downside was the noise from the road from about 6am. Would ask for a room at the back if I stayed again.

10

Emma

30 janv. 2025

·

A séjourné 1 nuit

Great price, convenient for hospital visiting

10

Paul

19 oct. 2025

·

A séjourné 2 nuits

Amazing weekend break away with family members attending a family wedding. The hotel was welcoming, with enthusiastic and friendly staff. A great location to stay for our purposes, but would gladly return in future if needing to stay in the area.

8

Ian

9 août 2025

·

A séjourné 1 nuit

The hotel is well situated for visiting Whitby and Saltburn, pleasant bar and dining area. The food was excellent a d reasonable price as well. Well worth a visit and we shall certainly be calling again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et les repas sont largement salués pour leur qualité et leur rapport qualité-prix, et l'espace restaurant/bar est accueillant. Une minorité signale des plats du soir décevants ou trop chers et des retards de service occasionnels.

Avis de voyageur à ce sujet

10

liam

21 déc. 2025

·

A séjourné 1 nuit

Great food and great service

8

les

1 sept. 2024

·

A séjourné 2 nuits

Great location, room and staff very good, evening meal with guests very disappointing,

8

Dawn

21 avr. 2023

·

A séjourné 3 nuits

We received a warm, friendly greeting. The room was well equipped and comfortable. Our only problem was toilet seat that moved and lid wouldn’t stay up. Other than that we enjoyed our stay. Breakfast good, dinner options great too.

10

Roy

22 juil. 2023

·

A séjourné 3 nuits

Nice restaurant area with good food at a reasonable price, friendly staff. Comfortable, clean rooms. I have stayed there 5 times this year and have no negative issues and I look forward to returning soon.

4

Kevin

31 oct. 2024

·

A séjourné 1 nuit

No store room to drop luggage off while we waited to check-in grandson used vending machine to get a packet of crisps only to find there was no coins in the machine to give him his change complained to reception only to be told there was nothing they could do and to ring the number on vending machine to complain so the crisps cost £5 then we went for a meal in the restaurant where our order was taken after waiting 30mins the waitress in formed us the order hadnt gone through so had to reorder and waited another 30mins very poor

6

Neil

16 juin 2025

·

A séjourné 2 nuits

Excellent staff but poor quality expensive food. Very uncomfortable bed

8

David

17 sept. 2025

·

A séjourné 2 nuits

Good breakfast,lovely evening meal,staff friendly, hotel ideal location,young man in restaurant in the morning was lovely friendly and polite ,just a nice stay ,need more coffee and milk in rooms

8

David

10 févr. 2025

·

A séjourné 2 nuits

Nice warm room, comfortable bed plenty of space. Excellent breakfast. Dinner at night also good and hand pulled beer is well kept.

8

Ian

9 août 2025

·

A séjourné 1 nuit

The hotel is well situated for visiting Whitby and Saltburn, pleasant bar and dining area. The food was excellent a d reasonable price as well. Well worth a visit and we shall certainly be calling again.

10

Simon

2 nov. 2025

·

A séjourné 1 nuit

Stayed overnight to attend the Whitby Goth Fest on the way down from Whitley Bay. The hotel staff were great, the restaurant and bar were very good, food was excellent. Room was absolutely fine, no complaints.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
1 $68	2 $96	3 $96	4 $96	5 $74	6 $74	7 $85
8 $68	9 $96	10 $133	11 $102	12 $74	13 $79	14 $108
15 $68	16 $96	17 $120	18 $120	19 $96	20 $74	21 $113
22 $68	23 $96	24 $120	25 $102	26 $74	27 $74	28 $113
29 $68	30 $107

Cross Keys by Chef & Brewer Collection

À propos de cet établissement

Emplacement

Options de chambre

Accessible Room

Chambre avec lits jumeaux

Chambre Double

Family Room Sleeps 4

Avis des voyageurs sur Cross Keys by Chef & Brewer Collection

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $106	22 $74	23 $66	24 $107
25 $68	26 $96	27 $120	28 $102	29 $74	30 $74	31 $85