Name: Conrad Macao
Address: The Londoner Macao, Estrada do lstmo. s/n, Macau SAR, Cotai, MO
Price range: $117–$1,102 per night
Rating: 9.3

What guests think

Across many reviews, Conrad Macao stands out for spacious, comfortable rooms and exceptionally friendly, attentive service, paired with a convenient Cotai Strip location connected to The Londoner and easy shuttle access to transport and nearby dining options.

Rooms are generally very clean and well maintained, and many guests mention thoughtful touches like turndown service or upgrades. Common room drawbacks include dated elements, scarce USB or outlet access and dim lighting, with a few reports of noise from the Londoner clock or thin walls. Facilities earn praise for pools, a usable gym and handy shuttles, while some note crowded breakfast queues and occasional service lapses. Expect a polished, comfortable stay in the heart of Cotai.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are well regarded, with convenient shuttles, connected walkways, pleasant pools and a useful gym. Some guests mention limits such as family-oriented pools without a lap option and scarce poolside food or bar service.

Related guest reviews

10

TAKAOKI

Aug 19, 2025

·

Stayed 3 nights

まずスタッフさん達の、welcomeの姿勢が素晴らしいです。気持ちよく過ごして欲しいという気持ちが常に伝わってきます！あの派手なエリアの中では比較的大人に感じで過ごせます。個人的にはジムが使いやすくて空いてて良かったです。ランニングマシーンはTECHNO gymのものです。少し硬めです。

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10

SHEETAL

Oct 22, 2025

·

Stayed 3 nights

Great hotel on main strip in Macao - this hotel is part of the londoner group so other hotels like Parisian and Venetian can be accesed easily. Huge amount of options for dining and casual eating but also easy to get to other luxury hotels on strip for shopping and food. The room was spacious and luxurious. Service was fantastic. Highly recommend

10

Pui See

Apr 24, 2025

·

Stayed 1 night

入住過程快捷、有禮,酒店房間十分整潔舒適，景觀遠望巴黎鐵塔，泳池服務超水準，尤其23号有名大肚有身孕的員工，超級貼心，常常留意顧客的需要，令我整個旅程很加分，感恩今次選對了入住Conran.

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10

Yong

Jan 16, 2025

·

Stayed 3 nights

Every hotel staff I have met treat you like a valued customer. They are genuinely interested to offer you the best service and travel advice. I am really looking forward to return to this hotel somewhere day. Unfortunately, I don't enjoy some perks because I don't visit the casinos. But the shopping across the bridge in Venetian is simply outstanding. The gym facilities and staff including free yoga and body training classes were simply something I have not expected before in any other hotels and cruises! I wish I had booked for a longer stay. I stayed only 3 nights because most reviews suggest a shorter stay.

10

Helen

Oct 24, 2025

·

Stayed 1 night

Airport shuttle convenient

10

Avi

Nov 2, 2025

·

Stayed 3 nights

Great place, great service and outstanding amenities.

10

MASASHI

Sep 18, 2025

·

Stayed 3 nights

宿泊中は本当に快適に過ごすことができました。特に助かったのは、近隣のヴェネチアンまで屋内の通路で直結している点です。外は非常に暑かったのですが、空調の効いた館内を移動できたのは大きな安心でした。空港へのアクセスも良好で、シャトルバスの利用はもちろん、タクシーでも10分ほどで到着でき、料金も80ドル程度と手頃でした。移動のストレスが少ないのは大きな魅力だと思います。また、ホテルの設備・サービスともに申し分なく、清潔感やスタッフの対応も含めて完璧でした。快適に滞在でき、またぜひ利用したいと思えるホテルです。

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8

Yoichi

Nov 4, 2024

·

Stayed 3 nights

【施設】部屋は52㎡と広く、造りも重厚、ソファ、クローゼット、珈琲メーカー、金庫も備わっていて満足。【接客】 Reception/Concierge/Resortのスタッフは良く訓練されていて素晴らしい。 Check inが良く監督されていて待たされないのは、他の大規模ホテル（例：Venetian/Parisian等)と比較して優れている。【Resort】プールは細かくいくつかに分かれていたが、家族向けの小さな物が多く、長さの大きなプールがなかったのは残念。またロッカーやサウナは狭く使いにくい。特にジャグジーは一人で一杯で使えない。【問題点】他のマカオのホテルでは、LOCAL CALLは無料だが、何故か？このホテルは有料であった。今はどのホテルでも Wifi FreeとLocal call無料は趨勢であり、早急にLocal Callが無料にならないと、次回は無料の他のホテルを利用することになる。

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10

Terence

Sep 28, 2024

·

Stayed 1 night

Service was beyond expectation. We brought a 9 month old baby; he was recognised in advance and we were given a room upgrade with baby amenities. Staff extremely friendly and even swimming pool provided finger treats poolside. Overall attention to detail and personalised attention is noted and was much appreciated. Room itself was comfortable and clean. Admittedly not modern, but not everyone likes the fancy electronics anyway. But this was minor. Would definitely recommend for future stays.

10

Raslan Malik

Jun 27, 2025

·

Stayed 2 nights

One of the rooms was not ready at 17:39 but compensated by one of them upgraded to a suite then 30 minutes later the second room key was brought in. The hotel is a bit in the old side but very clean, comfortable and big. Service at breakfast, reception, housekeeping all was perfect. It was a bit hard to get the right temperature in the room and the pool area lacks a bar or a place to get food. They do serve refreshments (water and grapes) but nothing else available. The breakfast restaurant is excellent

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Cleanliness

Rooms and public areas are generally very clean and well maintained, and housekeeping (including turndown) is praised. A minority reported smoke odors, an overall dated feel in places, or occasional misses like an empty lotion bottle.

Related guest reviews

8

Suk fan

Apr 2, 2024

·

Stayed 1 night

Staff are helpful with welcome fruit but the room is a bit dated and smelly.

10

Wing Yan Vian

Nov 23, 2025

·

Stayed 2 nights

Very friendly staff ! Spacious and well-maintained room,

10

Patrick

Feb 4, 2026

·

Stayed 6 nights

Large super clean room. It has all the amenities. I like the attention to the little details for a business traveler.

10

Soonhwa

Feb 9, 2026

·

Stayed 4 nights

깨끗하고 매일 잘 정리된 객실에서 잘 지내고왔습니다 저녁때 해주는 턴다운서비스도 좋았구요 조식도 아주 좋았습니다

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8

Yucheng

Nov 20, 2025

·

Stayed 2 nights

Very clean

2

Mei Ling

May 7, 2025

·

Stayed 1 night

要求非吸煙房但無非法提供，房內煙味無處不在，致所有帶來的衣物都滿是煙味。傢俬殘舊且有污漬。風筒固定在床邊梳裝檯，若一人未起床則另一人使用風筒定吵醒別人，且風筒電線不夠長，要彎下身來吹頭。

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10

Phan

Nov 20, 2025

·

Stayed 2 nights

Room clean

8

Yuk sim

Jul 21, 2025

·

Stayed 2 nights

本身預訂了無煙房間，入到房間一陣，先發覺呼吸困難，空氣裹夾雜著大量煙味，頂唔順先通知職員換房。問題是明知房間是可吸煙就不要給客人，又或者先打掃乾淨房間，確保無煙味才給客人。之後換了房層，房間沒有煙味，睡房整潔舒適。

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6

Tai Hei Maurice

Sep 9, 2025

·

Stayed 1 night

酒店很旧了。房间有旧的味道。

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10

Lap Sun

Sep 22, 2025

·

Stayed 3 nights

房間大，乾淨，安靜。自助早餐不錯。價錢不貴，特別係非旺季，這區算是差不多最平的

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Rooms

Rooms are spacious, comfortable and well appointed, with good views and strong showers; upgrades are common. Some feel a bit dated, with dim lighting and limited bedside power or USB ports, and a few mention noise from the Londoner clock or thin walls.

Related guest reviews

10

Patrick

Feb 4, 2026

·

Stayed 6 nights

Large super clean room. It has all the amenities. I like the attention to the little details for a business traveler.

10

Phillip

Nov 21, 2025

·

Stayed 5 nights

I received a big room upgrade for free. It was out of this world. The location is excellent, the staff were excellent and the property has been maintained to a high standard. I highly recommend this hotel, it is world class and amazing value for money.

8

alec

Nov 18, 2025

·

Stayed 2 nights

Excellent stay and room was huge and of high standard. They added fruit and conrad slippers. All was all good but when I checked in they said ring 0 to book breakfast for the next day, so it would be cheaper. I rang reception 3 times that night and no one picked up. The hotel is great but some staff are a bit lacking and sleeping next to their Big Ben version is a little annoying having the dongs every hour, overall good though

6

Wenshan

Nov 6, 2025

·

Stayed 4 nights

有點老舊

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6

eunsung

May 10, 2024

·

Stayed 1 night

좋은 위치로 머물기 좋았아요. 다만 오래된 호텔이다보니 콘센트가 한곳뿐이고 무엇보다 침대옆에 콘센트 자체가 없어서 충전하기 힘든 것 빼곤 좋았네요~

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8

FAT WA

May 28, 2025

·

Stayed 2 nights

服務好，1日汁2次房，員工有禮貌，但隔音差，聽到小小其他房關衣櫃聲，同聽到門口外面聲音，如果工作枱有紙巾就更好

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10

Ji Yeon

Nov 30, 2025

·

Stayed 3 nights

Room condition was very clean and cozy. And view was fantastic every night and morning.

8

Wan Yin

Sep 23, 2024

·

Stayed 1 night

房間設施未能與時並進，未有提供USB插頭，叉電插頭不足，電視不能與平板電腦同步。

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10

Arthur

Oct 5, 2025

·

Stayed 4 nights

Like the room. High water pressure of shower.

8

Kwai fong

Sep 16, 2025

·

Stayed 1 night

房間燈光偏暗，沒有USB插頭，非常不方便，其他都不錯

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Service

Service is widely described as friendly, professional and attentive, with personal touches, quick assistance and thoughtful upgrades. A few experienced slow room readiness or communication issues (for example unanswered calls or billing confusion).

Related guest reviews

10

Jaikumar

Apr 29, 2025

·

Stayed 2 nights

We recently had the pleasure of staying at the Conrad Macau, and it was truly an outstanding experience from start to finish. The hotel itself is excellent — the rooms are beautifully appointed, spacious, and exceptionally comfortable. Every detail is thoughtfully designed to offer a luxurious and relaxing stay. What made our visit truly memorable, however, was the absolutely wonderful service provided by the staff. In particular, Ms. Ada and Mr. Vincent Lin went above and beyond to make our stay seamless and special. Their professionalism, warmth, and attention to detail were simply extraordinary. They made us feel incredibly welcome and ensured every aspect of our stay was perfect. The ownership of Conrad Macau is truly fortunate to have such dedicated and outstanding employees like Ms. Ada and Mr. Vincent Lin. Thanks to them, our experience was not just great — it was exceptional. We can’t wait to return and would highly recommend this hotel to anyone visiting Macau.

10

Shirley

Mar 5, 2025

·

Stayed 3 nights

Love all the Conrad hotel staff. Room is awesome, wonderful checkin experience and room service. Turn-down service at 6pm is punctual and room attendant reply to all our needs in a written note for all nights. Helpful, friendly and always look out to help anyone in need. Really love the ambience and the cleaniness. Highly recommended

10

HYEON JIN

May 4, 2025

·

Stayed 2 nights

Bayu was the most excellent staff at Conrad Macau. When we were off to the terminal, he helped us so hard to get there right away for many minutes and he was so so kind to our family. Therefore, it was not difficult for us to go there at all with a baby. We definitely will stay there next time with my family.

10

Yet man

Jan 5, 2026

·

Stayed 1 night

Staff excellent service Thank you

10

ETSUKO

Nov 9, 2025

·

Stayed 1 night

特典を使っての滞在でしたが、暖かく歓迎して頂きました。スタッフの方は皆さん親切で優しかったです。

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10

Ricardo

Feb 12, 2026

·

Stayed 1 night

Excepcional!!! Quarto maravilhoso, equipe super atenciosa, alegre, eficientes. Café da manhã tinha de tudo, excelente qualidade. Recomendo e até fiquei triste por ficar só um dia.

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8

TAN NING

Mar 1, 2026

·

Stayed 1 night

客房服務員很細心，我的充電器電線散亂地放在桌面上，服務員很貼心地用膠帶將電線整理整齊很不錯。客房也很整潔另外一提，本來我的入住體驗對於這酒店會很差，緣於我在二月廿三日下午差不多五時到達酒店，大堂接待處職員在我辦理登記入住時，竟然說房間還是在清潔中，要等多一個小時多。幸好職員細心跟進後，不很久便安排好了房間及親自帶我們去升降機位置等升降機，這感覺很不錯。為酒店扳回不少分數。

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8

Stephen

Dec 9, 2023

·

Stayed 2 nights

overall it was a comfortable stay. Service could improve much more by delivering the room on time as promised.

10

Lucy

Oct 18, 2024

·

Stayed 3 nights

The lobby reception, concierge, housekeeping and baggage services are excellent.

10

Grace

Nov 14, 2025

·

Stayed 2 nights

Everything is fantastic Staff are polite, helpful and knowledgeable. Room is clean, spacious, service is excellent. We had a pleasant stay.

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Location

Central Cotai Strip setting connected to The Londoner and neighboring resorts makes shopping, dining and casinos easily walkable. Airport and terminal access via shuttles is convenient, though the area can feel busy.

Related guest reviews

10

SHEETAL

Oct 22, 2025

·

Stayed 3 nights

Great hotel on main strip in Macao - this hotel is part of the londoner group so other hotels like Parisian and Venetian can be accesed easily. Huge amount of options for dining and casual eating but also easy to get to other luxury hotels on strip for shopping and food. The room was spacious and luxurious. Service was fantastic. Highly recommend

10

Phillip

Nov 21, 2025

·

Stayed 5 nights

I received a big room upgrade for free. It was out of this world. The location is excellent, the staff were excellent and the property has been maintained to a high standard. I highly recommend this hotel, it is world class and amazing value for money.

10

Kongpob

Jan 27, 2025

·

Stayed 2 nights

This hotel is in the middle of everything. Walkable to other casinos and shopping malls.

10

Helen

Oct 24, 2025

·

Stayed 1 night

Airport shuttle convenient

10

Jennifer

Apr 30, 2025

·

Stayed 2 nights

Conrad Macao was definitely one of my favourite hotels. The entire hotel from outside and inside was very clean & luxurious. It is connected to the Londoner hotel and has an accessible shopping mall so you don’t have to walk outside in the heat! All the hotels are almost all connected, almost like Las Vegas. The room felt really grand, it almost made me feel like royalty.

10

SOOHYUN

Mar 23, 2025

·

Stayed 3 nights

방 전망도 좋고, 방이 아주 넓어서 너무 편했습니다. 방청소도 매일 해 주셔서 너무 깨끗했습니다. 위치는 코타이의 중간에 위치해서 다른 호텔 구경하기도 편했습니다.

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10

Wai Wah

Nov 19, 2025

·

Stayed 1 night

perfect location, clean and staff is helpful

10

MASASHI

Sep 18, 2025

·

Stayed 3 nights

宿泊中は本当に快適に過ごすことができました。特に助かったのは、近隣のヴェネチアンまで屋内の通路で直結している点です。外は非常に暑かったのですが、空調の効いた館内を移動できたのは大きな安心でした。空港へのアクセスも良好で、シャトルバスの利用はもちろん、タクシーでも10分ほどで到着でき、料金も80ドル程度と手頃でした。移動のストレスが少ないのは大きな魅力だと思います。また、ホテルの設備・サービスともに申し分なく、清潔感やスタッフの対応も含めて完璧でした。快適に滞在でき、またぜひ利用したいと思えるホテルです。

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10

Seong won

Apr 18, 2025

·

Stayed 1 night

너무 좋았어요! main street에 있고 다른 볼거리랑도 가까워서 이동도 편했습니다 무엇보다 무료셔틀이 가장먼자도착하는 호텔이라 ㅎㅎ

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10

Yuki

Mar 22, 2025

·

Stayed 2 nights

主要なロケーションまで無料シャトルバスがあって便利だった。チェックアウトも簡単で並ばずに済んだ。

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Dining

Breakfast is frequently praised for quality and variety, and the bar service earns compliments. Drawbacks include queues or tight seating at Churchill's and occasional confusion about reservations or the breakfast venue.

Related guest reviews

10

Soonhwa

Feb 9, 2026

·

Stayed 4 nights

깨끗하고 매일 잘 정리된 객실에서 잘 지내고왔습니다 저녁때 해주는 턴다운서비스도 좋았구요 조식도 아주 좋았습니다

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10

Chorthip

Sep 25, 2025

·

Stayed 4 nights

Overall everything in this hotel is just perfect. The room is clean and comfortable, and the breakfast is great.

10

Pei Fan Catherine

Jun 26, 2025

·

Stayed 3 nights

The location is wonderful Free airport transfer Breakfast buffet spread is insane If I ever got back to Macau, I'll definitely go back to this hotel

10

Farook

Nov 5, 2025

·

Stayed 2 nights

Service levels 10/10. Breakfast far away from hotel.

10

Ricardo

Feb 12, 2026

·

Stayed 1 night

Excepcional!!! Quarto maravilhoso, equipe super atenciosa, alegre, eficientes. Café da manhã tinha de tudo, excelente qualidade. Recomendo e até fiquei triste por ficar só um dia.

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10

Sue

Nov 20, 2024

·

Stayed 2 nights

Fabulous hotel in a great location on the Cotai strip. Beautiful large, clean and well appointed rooms. Very warm welcome from every member if staff we encountered - all v helpful. Bar tender in the Conservatory remembered us and our order from the previous evening and made us feel very special - thank you

10

Lap Sun

Sep 22, 2025

·

Stayed 3 nights

房間大，乾淨，安靜。自助早餐不錯。價錢不貴，特別係非旺季，這區算是差不多最平的

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8

TAK CHE

Sep 25, 2023

·

Stayed 1 night

早餐在邱吉爾餐廳，地方雖然不寬敞。食物充足多選擇。

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10

Tien Hua

Apr 6, 2025

·

Stayed 2 nights

Perfect service, pleasant place, good for shopping, no worries about transportation, just no enough dining options….

6

Ching Yan

Aug 31, 2025

·

Stayed 1 night

早餐好一般，排行長隊，太多人。房間也不是太新淨。性價比不高。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $430	2 $805	3 $1,102
4 $1,047	5 $699	6 $273	7 $136	8 $136	9	10
11 $476	12 $124	13 $125	14 $182	15 $182	16 $274	17 $430
18 $180	19 $158	20 $159	21 $217	22 $159	23 $274	24 $435
25 $217	26 $150	27 $159	28 $159	29 $159	30 $228	31 $389

Conrad Macao

About this property

Location

Room options

Deluxe Room, 2 Queen Beds (Eiffel Tower)

Deluxe Room, 2 Queen Beds

Premier Suite, 1 King Bed

Suite

Deluxe Room, 1 King Bed

Deluxe Suite, 1 King Bed

Junior Suite, 2 Queen Beds

Suite, 2 Bedrooms

Premier Suite, 1 King Bed (Eiffel Tower)

Presidential Suite, 1 King Bed

Deluxe Room, 1 King Bed (Eiffel Tower)

Deluxe Suite, 2 Queen Beds

Guest reviews of Conrad Macao

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Conrad Macao

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $124	22 $163	23 $135	24 $117	25 $322	26 $572
27 $260	28 $263	29 $159	30 $172