TownePlace Suites Bridgeport Clarksburg

This is the best hotel in the area bar none. It is near a giant shopping mall, central to lots of places, there are a few restraints nearby, rooms always neat and comfortable, staff excellent and responsive, the hotel has a little but lovely lobby and a sweet outdoor dining and sitting area. It's WV, so it's not luxury, but whenever I come here I wouldn't stay anywhere else.

Everything was good, however there were two items that kept me from providing a Excellent review. 1. Pool was closed - (minor) but this one thing we use each time we go. 2. Breakfast: (substantial) we were told when we checking in, unless we misheard or mis understood, breakfast would start at 6AM and we were planning on that but it was not ready by 6:30 when we had to leave for our commitment at 7 which was 30 minutes away in Philipi. Being able to get a breakfast is a deciding factor for where we stay. There was yogurt and milk and they put out the hard boiled eggs as we were leaving so we did have something just not the hot breakfast as it was advertised. Everything else about the stay was wonderful.

I booked a a king studio room with a bathtub. When I arrived at the property and into my room, there was no bathtub, just a walk-in shower. I kindly walked down to the front desk and mentioned that the room I was put in did not have a tub. I was simply told from the front desk staff “our king rooms don’t have tubs”. And I said, “your website as well as Expedia’s website states that the room I book has a bathtub.” I was told the ONLY option was to cancel my room with Expedia and pay the one night charge for the wrong room and re-book through the hotel for a room with a tub. I was absolutely not going to pay for 2 rooms for one night, one of which was falsely advertised. Expedia also did not remedy this situation as I was only provided a $40 comp for an upgrade but would have to pay the additional 1st nights stay out of my own pocket when it simply was not my fault. The hotel staff was very rude and offered NOTHING even after I explained that I specifically booked that hotel and that room because of the bathtub since I had my small child with me who only takes baths. Additionally, when I arrived at the hotel I asked what time the indoor pool was open. I was told it’s closed and to use the pool next door. The website never advertised that the pool was currently closed, which is yet another reason why I initially booked this hotel. Extremely dissatisfied with this hotel, the staff, and their lack of accommodation towards guests. I will never return.

The website advertised a pool, dining facilities as well as bar. Upon arrival I was informed that the pool was not available for use and that the dining room and bar were closed. Those were the primary reasons for selecting this location

Loved the hotel. The room had plenty of space. The first hotel I stayed where you could do laundry for free.

This hotel was overrun by a visiting baseball team. Kids raced through the halls yelling, abused the exercise room and pool, and the bar had to be shut down because the kids were allowed to invade it. What a terrible experience.

It was clean but outdated. The lobby has been upgraded but the rooms have not. Dark carpet. The mattress had an indention to sleep in:( Again, the staff was friendly and it was clean. Parking was a pain. deadend parking row and I ended up having to park at the Springhill next door since there weren't many spaces.

The good: excellent breakfast, friendly staff, check in and out was easy, room were clean, nice laundry room, which is included, next to nice gym, nice kitchenet with refrigerator freezer. The bad: no computer USB ports in the room, none. Not enough business to open the advertised bar area, it was opened only one of three nights we stayed. There are plenty of restaurants nearby. I would stay here again, especially for an extended stay.

The room wasn’t ready for check in but Matt at the front desk was so apologetic and offered places to eat in the area or things to do. He also gave us a small discount on our first night. Matt continued to be friendly and have great information our whole stay. We enjoyed the bar and would take our drinks out by the fire at night. That patio is magical. The only complaint we have is the beds. They were pretty awful, even for a hotel bed. The free washers/dryers was a great touch. Nice machines!

Needed an overnight stop on a trip. This hotel fit the bill—new, clean, easy parking.

It was nice and clean. Staff was very friendly and helpful.

Very clean and roomy

The staffs were nice and friendly. My only issue was the condition of the bathroom. There was mold all over the shower curtain. Not sure the last time someone stayed in the room i was assigned but it was disappointing. The rooms need to be cleaned properly. Apart from that, it was a nice stay. Very wheelchair accessible.

Didn't have the room I booked, floors sticky, every dish was dirty, didn't get the room I booked!!

Great experience with a clean room and overall nice room and clean hotel

Clean

Nice quiet clean rooms

Other than some mildew on the shower stall the room was clean. The staff was courteous.

The staff was great and the room was clean. On the down side, the bed was worn and dipped in the middle. Also, the room was showing it age, As an example, here was a stain on the bathroom wall and the mirror frame was peeling in the corners.

Comfortable bed and spacious room. Good breakfast. Very clean!

I am thoroughly pleased with how brightly lit the hotel corridors were. The rooms are very comfortable with a mini kitchen. The tv is a smart tv. The bathroom is spacious with a nice size shower.

Comfy, spacious, clean!

Very impressed with the size of room and options with the kitchen in the top

It was clean but outdated. The lobby has been upgraded but the rooms have not. Dark carpet. The mattress had an indention to sleep in:( Again, the staff was friendly and it was clean. Parking was a pain. deadend parking row and I ended up having to park at the Springhill next door since there weren't many spaces.

Very nice! Rooms were beautiful and spacious!

Generally comfortable. Empty body wash dispenser in shower. Could not shut off fan which blew cold air all night. No USB ports! Bathroom clean but small. Desk chair filthy. Nicely equipped kitchenette.

Clean, comfortable and quiet! Rooms are large with kitchenettes. Close to shopping and restaurants. Really enjoyed our stay.

Well the bed was not very comfortable it was hard as a rock. The hearter in the room didnt work right it had a thermostat on the wall of the room but it didnt work right and the room stayed cold.

The staff was great and the room was clean. On the down side, the bed was worn and dipped in the middle. Also, the room was showing it age, As an example, here was a stain on the bathroom wall and the mirror frame was peeling in the corners.

It was nice and quiet

This was the worst hotel stay experiences I have ever had. All because of the staff. DO NOT stay here!

I booked a a king studio room with a bathtub. When I arrived at the property and into my room, there was no bathtub, just a walk-in shower. I kindly walked down to the front desk and mentioned that the room I was put in did not have a tub. I was simply told from the front desk staff “our king rooms don’t have tubs”. And I said, “your website as well as Expedia’s website states that the room I book has a bathtub.” I was told the ONLY option was to cancel my room with Expedia and pay the one night charge for the wrong room and re-book through the hotel for a room with a tub. I was absolutely not going to pay for 2 rooms for one night, one of which was falsely advertised. Expedia also did not remedy this situation as I was only provided a $40 comp for an upgrade but would have to pay the additional 1st nights stay out of my own pocket when it simply was not my fault. The hotel staff was very rude and offered NOTHING even after I explained that I specifically booked that hotel and that room because of the bathtub since I had my small child with me who only takes baths. Additionally, when I arrived at the hotel I asked what time the indoor pool was open. I was told it’s closed and to use the pool next door. The website never advertised that the pool was currently closed, which is yet another reason why I initially booked this hotel. Extremely dissatisfied with this hotel, the staff, and their lack of accommodation towards guests. I will never return.

The front desk people were really helpful and nice

Great place! Enjoyed our stay! The young lady named Amy at the front desk is AMAZING! She is energetic, friendly and caring! Amy made us feel welcome.

Needed to check-in early staff was very accommodating. Room was large and nice.

The front desk was extremely helpful and provided great service!

Main service was sporadic they could not guarantee my room past 30 days

Overall it was a good stay, but had a hard time getting the room serviced or trash taken out. Front desk staff is not the nicest and a tad arrogant. The hotel is pretty nice and the breakfast is good, better servicing of rooms would be nice.

Staff was pleasant and helpful

The room wasn’t ready for check in but Matt at the front desk was so apologetic and offered places to eat in the area or things to do. He also gave us a small discount on our first night. Matt continued to be friendly and have great information our whole stay. We enjoyed the bar and would take our drinks out by the fire at night. That patio is magical. The only complaint we have is the beds. They were pretty awful, even for a hotel bed. The free washers/dryers was a great touch. Nice machines!

This is the best hotel in the area bar none. It is near a giant shopping mall, central to lots of places, there are a few restraints nearby, rooms always neat and comfortable, staff excellent and responsive, the hotel has a little but lovely lobby and a sweet outdoor dining and sitting area. It's WV, so it's not luxury, but whenever I come here I wouldn't stay anywhere else.

Location

One night stay route home from Florida. Needed comfort and convenience. We got it here. Very nice property.

Nice quiet clean rooms

Amazing hotel and location. The room was extremely clean and the hotel itself had every amenity imaginable. I would highly recommend to anyone traveling for work or leisure.

Close to every thing.

Clean, comfortable and quiet! Rooms are large with kitchenettes. Close to shopping and restaurants. Really enjoyed our stay.

The good: excellent breakfast, friendly staff, check in and out was easy, room were clean, nice laundry room, which is included, next to nice gym, nice kitchenet with refrigerator freezer. The bad: no computer USB ports in the room, none. Not enough business to open the advertised bar area, it was opened only one of three nights we stayed. There are plenty of restaurants nearby. I would stay here again, especially for an extended stay.

Great Place to stay at everything from shopping to eating and close to major highway

Needed an overnight stop on a trip. This hotel fit the bill—new, clean, easy parking.

This is the best hotel in the area bar none. It is near a giant shopping mall, central to lots of places, there are a few restraints nearby, rooms always neat and comfortable, staff excellent and responsive, the hotel has a little but lovely lobby and a sweet outdoor dining and sitting area. It's WV, so it's not luxury, but whenever I come here I wouldn't stay anywhere else.

Everything was good, however there were two items that kept me from providing a Excellent review. 1. Pool was closed - (minor) but this one thing we use each time we go. 2. Breakfast: (substantial) we were told when we checking in, unless we misheard or mis understood, breakfast would start at 6AM and we were planning on that but it was not ready by 6:30 when we had to leave for our commitment at 7 which was 30 minutes away in Philipi. Being able to get a breakfast is a deciding factor for where we stay. There was yogurt and milk and they put out the hard boiled eggs as we were leaving so we did have something just not the hot breakfast as it was advertised. Everything else about the stay was wonderful.

The website advertised a pool, dining facilities as well as bar. Upon arrival I was informed that the pool was not available for use and that the dining room and bar were closed. Those were the primary reasons for selecting this location

This hotel was overrun by a visiting baseball team. Kids raced through the halls yelling, abused the exercise room and pool, and the bar had to be shut down because the kids were allowed to invade it. What a terrible experience.

It was a good stay My only suggestion would be having the breakfast available later than 9:30a

The good: excellent breakfast, friendly staff, check in and out was easy, room were clean, nice laundry room, which is included, next to nice gym, nice kitchenet with refrigerator freezer. The bad: no computer USB ports in the room, none. Not enough business to open the advertised bar area, it was opened only one of three nights we stayed. There are plenty of restaurants nearby. I would stay here again, especially for an extended stay.

Overall it was a good stay, but had a hard time getting the room serviced or trash taken out. Front desk staff is not the nicest and a tad arrogant. The hotel is pretty nice and the breakfast is good, better servicing of rooms would be nice.

Comfortable bed and spacious room. Good breakfast. Very clean!

The room wasn’t ready for check in but Matt at the front desk was so apologetic and offered places to eat in the area or things to do. He also gave us a small discount on our first night. Matt continued to be friendly and have great information our whole stay. We enjoyed the bar and would take our drinks out by the fire at night. That patio is magical. The only complaint we have is the beds. They were pretty awful, even for a hotel bed. The free washers/dryers was a great touch. Nice machines!