Name: Ivy Boutique Hotel
Address: 233 East Ontario, Streeterville, Chicago, Illinois, United States of America, Chicago, Cook County, US
Price range: $228–$768 per night
Rating: 8.67

What guests think

At Ivy Boutique Hotel, travelers consistently praise the very large, apartment-style rooms and convenient Streeterville location near Michigan Avenue and Navy Pier, while feedback on service ranges from warmly welcoming to uneven, with occasional delays or communication issues.

Many guests highlight deep soaking tubs and rainfall showers, but several note dated fixtures, spotty maintenance, and intermittent HVAC or hot-water problems. On-site amenities are limited for the price—no pool or gym, and restaurant, bar, and rooftop access are frequently closed or restricted—so expect to rely on nearby dining. Noise, Wi-Fi, and parking can be inconsistent, with off-site garages and no valet mentioned repeatedly. Overall, expect spacious comfort and a prime base with pared-back amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: no pool or gym, and the restaurant/bar and rooftop are often closed or only for private events. Parking is off-site and can be pricey or confusing, with no valet; one elevator outage and lack of floor ice machines noted.

Related guest reviews

10

Carmen

Aug 17, 2025

·

Stayed 2 nights

Being new to Chicago, I wanted to start my journey in the Streeterville section of the city. I wanted to stay in a small quiet luxury hotel to avoid the hustle bustle of the bigger hotel chains. Ivy Boutique was perfect ! Rooms are clean and the hotel is well maintained. They stored my luggage before check in which enabled me to take in a Cubs game. They also stored my luggage after check out. Upon checking in , they gave me a coupon to a local Irish pub for 20% off. I choose a room that included a soaking tub and a separate shower. The living room and the bedroom each included a TV. The whole hotel room was approximately 675 square feet. The room would make a great apartment. All it needed was a microwave and a small stove. The hotel doesn't have a pool which wasn't a deal breaker for me. The area itself is very walkable with lots of restaurants nearby. Try Volare, an Italian restaurant right around the corner. If you never been to Chicago, the Streeterville area is very busy with lots of people walking around. The hotel is only a block away from Michigan Ave with lots of medium to high end shopping as well. My stay at the Ivy Boutique Hotel made my visit to Chicago very enjoyable!

10

Tina

Jul 30, 2025

·

Stayed 1 night

Outstanding, we loved it here both nights. This property does not have onsite parking or onsite restaurant per Expedia’s site. I parked around the corner in a ramp as my vehicle is a Nissan Armada & spaces are too tight for the ramp this hotel offers at $61 per night. We are both nights at Nora’s a block away it was so delicious & staff were wonderful!

6

Samantha

Jul 29, 2025

·

Stayed 4 nights

The benefits of this property is that the one bedroom suite was spacious, but it did not have a door that closed off the one bedroom from the sitting area. We had three adults and were told that the couch could be slept on, but I had to ask for three extra blankets just to pad the couch to make it comfortable enough. There was not much hotel staff— but when we did request extra pillows and blankets, they were brought to us relatively promptly or we were giving them right away in the lobby level when we asked. Most of the front desk, staff was friendly and helpful, but one lady was very snippy and had attitude. There’s a rooftop deck, but it is closed to hotel guests because now they only use it for parties, which I thought was incredibly unfortunate to not be able to sit up there and work when it is not in use for private parties. Note that there is no gym. Overall, it was a comfortable stay, the bathroom was quite large with the sunken tub and separate standup shower that had a wonderful rain, head and strong pressure.

6

Nancy

Jul 21, 2025

·

Stayed 3 nights

Even though the hotel says there is a roof top bar and restaurant, there is none. The rooftop is only for paid parties. It is closed otherwise. There is not a restaurant on premise. To get early check in I had to pay $50.00

8

Tracie

Jun 23, 2025

·

Stayed 1 night

The room was spectacular! The walls were very thin though - there was a wedding party at the hotel and I think guests from that were next door and yelling and screaming all night. Check in guy was not very friendly - only said maybe 3 words to us. The girl helping at check in was amazing though. The parking situation is AWFUL! The garage you have to park in is terrible. It’s also on St Clair street which is info they should put on their site so it’s easily accessible! Not a great view from our room, but this room was amazing. Bathtub and shower are on point!

6

Donald

Jun 3, 2025

·

Stayed 1 night

The suite was clean and the deep soaking tub for 2 was a plus but there is no food service, bar and restaurant is closed down.

10

Anna

Jun 3, 2025

·

Stayed 3 nights

The location of the Ivy Boutique Hotel was perfect for what we wanted to do We shopped Michigan Ave, walked to the Bean, Grant Park, State Street, Navy Pier We visited the Ice Cream Museum, Cultural Center, Apple Store Unfortunately the amenities at the Ivy Boutique Hotel were lacking. The Hotel does not have a pool, gym or restaurant. The bar in the lobby also doubles as the front desk. It feels awkward to enjoy a cocktail when guests are checking in and out. We were quite disappointed when learning on our arrival that the hotel’s roof top deck is only available for private parties. Despite these shortcomings, we thoroughly enjoyed our stay in Chicago.

10

jay

Apr 21, 2025

·

Stayed 5 nights

Everything was terrific except two things... 1) check in time is 4PM. WAY to late 2) One elevator was out of order the entire time. It made for a very frustrating wait each time I returned. Othjerwise the hotel and the staff were terrific.

8

Ken

May 17, 2024

·

Stayed 2 nights

Had a good stay for two nights. Rooms were big and clean and nice bathrooms. Because it's a small place there were few options for dining inside the hotel, but you could walk outside and have immediate options all around. Biggest negative was no ice machines, so you had to go to the lobby and ask staff who would have to retrieve it for you from somewhere inaccessible to the guests.

6

Alexis

Aug 8, 2023

·

Stayed 1 night

I picked this hotel because of the advertised parking options. When we checked in we were told the parking is around the corner (no big deal), but when we got to the garage it was full. While you can get your parking from this garage validated from the Ivy hotel, they do NOT have guaranteed parking available for the Ivy guests. Do not pick this hotel because of the seemingly cheaper/convenient parking option.

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find rooms very clean and well maintained, with housekeeping often praised. However, recurring complaints include missed service, stained or worn items, mold or mildew in bathrooms, and occasional odors or leftover debris.

Related guest reviews

10

MELISSA

Aug 31, 2025

·

Stayed 1 night

The bathtub had a pubic hair in it. There was no tea or travel cups. The bed was to squishy and could feel under it. Bouncy and noisy. Plus size women can't do that. Even for sex it is dangerous and noisy and u go thru the mattress.

4

Yuan

Aug 9, 2025

·

Stayed 3 nights

Floor looks dirty, no free water, whole hotel has a bad smell,

10

Richard

Jul 24, 2025

·

Stayed 1 night

Lovely room - spacious, clean, and quiet. I will definitely stay here next time I travel to Chicago.

10

Stephen

Jul 18, 2025

·

Stayed 3 nights

Lovely stay the hotel was clean with comfy beds great sheets very well located. With really friendly helpful staff

10

Samantha

Jun 30, 2025

·

Stayed 6 nights

The staff was friendly and helpful. The room was clean and the beds were comfortable. The area is perfect to get everywhere.

4

yujin

Nov 17, 2024

·

Stayed 1 night

Room was not clean and bedsheets stained yellow and brown.

8

Shannon

Mar 1, 2024

·

This was a very nice property. Hotel room was nice and spacious for us. Some issues were the mirror TV didnt work and a few obvious wear and tear around room. The counter was chipped. It was still rose petals and dirt around the bed.

8

Muzic

Nov 25, 2023

·

Stayed 1 night

The property needs an update. The flooring is uneven and dirty looking. The wall by the tub is cracking. I found a dirty coffee mug. I did enjoy the tub and living room area.

6

Matthew

Nov 14, 2023

·

Stayed 4 nights

Hotel was fine. Furniture was a little rough. There was mold in the shower. Acoustics were terrible and we could hear the people in the next room. Ordered coffee one morning and the carafe was full of old, sour coffee. It wasn't terrible, but it didn't seem like a 4 star hotel.

4

yanyan

Apr 18, 2023

·

Stayed 1 night

It looks like the bedding hasn't been changed since the last person stayed. There was no flat sheet on the bed, only a quilt with a quilt cover that had a big opening on the inside, you could easily see and touch the quilt from that opening.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are consistently praised for being very large, apartment-style spaces with separate seating and luxe baths featuring soaking tubs and rainfall showers. Downsides mentioned across reviews include thin walls and street noise, dated TVs and spotty Wi-Fi, variable HVAC or lighting, and some low or uncomfortable beds.

Related guest reviews

8

Giana

Aug 1, 2025

·

Stayed 1 night

Room is huge!

8

Jhennifer

Aug 1, 2025

·

Stayed 2 nights

Room was very nice and spacious, and the bath tub was just fantastic. The windows are huge with automatic blinds and the decor is beautiful. My only complaints are the outdated TVs, the screen that wasn’t working in the bathroom and the comforter that wasn’t thick enough.

10

Jazlyn

Jul 21, 2025

·

Stayed 2 nights

Great location. Large rooms.

8

Tracie

Jun 23, 2025

·

Stayed 1 night

The room was spectacular! The walls were very thin though - there was a wedding party at the hotel and I think guests from that were next door and yelling and screaming all night. Check in guy was not very friendly - only said maybe 3 words to us. The girl helping at check in was amazing though. The parking situation is AWFUL! The garage you have to park in is terrible. It’s also on St Clair street which is info they should put on their site so it’s easily accessible! Not a great view from our room, but this room was amazing. Bathtub and shower are on point!

10

Baris

Jun 11, 2025

·

Stayed 1 night

The suite was great. It was like a one bedroom apartment well designed.

8

peter

Nov 6, 2024

·

Stayed 4 nights

Room was very large but very dark.AC seems to be limited as to the temp it can get to get and it was not hot enough. Was very quiet hotel.

6

Viktoria

Jul 21, 2024

·

Stayed 1 night

I wouldn’t pick this hotel if you arrive by car. They’re basically the only hotel in the are without valet oh parking close by. It’s also quite noisy, meaning the rooms are not very well isolated and we were woken up early by cleaning in other rooms and people moving around outside the room. For the price there are way better options in Chicago.

6

Marcus

Feb 23, 2024

·

Stayed 3 nights

The bed was very uncomfortable. It was very stiff and had little to no cushion. The pillows were a bit thin and were also very uncomfortable. They had absolutely no cushion. My husband and I spent 3 nights there and we didn't sleep very well and ended up with back pain/stiff back.

8

Tony

Dec 12, 2023

·

Stayed 5 nights

Really nice, spacious, hotel in excellent location, very near Mag Mile. Really comfortable rooms that made my 5 nights very pleasant. Only one thing - the Wi-Fi was patchy so some improvement there would be appreciated.

10

Edwin

Sep 6, 2023

·

Stayed 3 nights

pros - great staff support given their working conditions. Big rooms! and everything was within walking distance cons - Terrible internet service and TV channels are hit/miss whether they are picked up.

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Service

Service is often described as friendly and accommodating, with several staff members praised by name. That said, multiple reviews cite slow or uneven responses, check-in delays, status or early-check-in issues, and occasional rudeness or poor follow-up.

Related guest reviews

2

tomiko

Nov 1, 2025

·

Stayed 2 nights

In the past the hotel was much better.. I ended up checked out a day early They also didn’t honor my gold hotels.com membership status . & I have not been given a fund . I will not be staying there anymore..

2

candra

Aug 21, 2025

·

Stayed 1 night

The hotel room itself was beautiful and modern, but the attitude of the staff completely ruined the experience. The customer service was shockingly poor, you’d honestly receive better treatment at a roadside motel. The staff were unhelpful, dismissive, and gave the impression that they simply didn’t care to be there. I couldn’t wait to leave.

8

Stacie

Aug 8, 2025

·

Stayed 2 nights

Hotel is clean, staff is helpful.

10

Joseph

Jul 31, 2025

·

Stayed 2 nights

Great location, easy to walk to Michigan Ave. Staff was very friendly and helpful.

8

Joe

Jul 21, 2025

·

Stayed 2 nights

Room service is weak and the AC stopped next day we came and i called service desk and no one show up. The crew at the desk are super nice.

8

Tyreece

Jun 30, 2025

·

Stayed 3 nights

Traveled For Pride, I originally am from the south suburbs of Chicago but i now live in Ohio. When I arrived it was a woman who came from out of country having some credit card issues, that pushed everyone's check in wait time til 30 minutes plus, which was frustrating after i had already been awoke for 24 hours (work then traveled) but once i was checked in everything was good, i didnt care for the small platform under the bed and wish it was a tad bit higher off the ground. The had complimentary tea and coffee but i wish their was more sugar and cream. Also i wasn't aware of the $100 per night incident fee so that was harsh on the pockets a tad bit. The housekeepers did a wonderful job every time they cleaned! Made everything looked brand spanking new. Check out was smooth and quick

2

Kai

May 24, 2025

·

Stayed 3 nights

Room was super hot. Went to the front desk to let someone know. He pulled it up on the computer and said he reset it and it’s working. I told him the air coming from the vents was warm and not cool, but still insisted it must be working since the computer says it is. I asked what we could do if it’s not working and he asked me what I wanted, I said we could do another room and he told me there were no other rooms available. We were miserable that night, could barely sleep it was so hot. I talked to someone again the next morning and let them know the situation. They sent maintenance to look and they said it feels fine but let us switch to a different room. Asked them to change the return filter as it was clogged up and nasty. Tv in the bathroom doesn’t work. Shower door makes loud noises as if it’s going to break. Bed uncomfortable. Blinds did not work. Definitely not worth the cost, would stay anywhere else.

10

Anisha

Apr 10, 2025

·

Stayed 1 night

The location was amazing! Staff went above and beyond! Room was nice big and spotless! I left an item, and the minute I called Francine told me what I needed to do! Roxanne & mya were also amazing! . I left a pair of glasses in the room. I called and inquired if they had been found! They indeed had been found. They told me what I needed to do to retrieve them (as I reside out of state). I sent a shipping label and they packaged the glasses and shipped them back to me! The communication was superb, and it’s not something that you come across often!! Great people! Amazing hotel and I’ll be returning!

6

eleni

Sep 2, 2024

·

Stayed 1 night

My experience soured upon checkin and as they say first impressions are everything. I was there for one night for a business event and I chose a VIP property knowing that I could hopefully get an early check in. Upon arriving the fro t desk said they had no rooms available however for another $60 they could get me a room before 1pm but still no guarantees. So why would I pay this ? I think normal check in was 3pm. They didn’t care if I was an Expedia VIP member. Also others were able to check in. It’s too bad since the room was nice. I booked a junior suite. I would not stay here again. I’m always in chicago on business and there are too many other fabulous hotels

4

Moenisha

Jul 14, 2023

·

Stayed 2 nights

We came to check in only to have the front desk give us a key card that did not work and the room was already occupied by other guests. Super loud and noisy guests around us made it hard to sleep and feel safe. Called for some amenities like more towels toilet paper toothpaste etc and it took them an hour to bring up only half of the requested items. No one offered to help carry up our bags for us. We were visiting from out of town and were super dissapointed with our experience and will not be returning to this hotel again.

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AI-generated summary based on recent guest reviews

Location

Location is widely praised as central and very walkable, close to Michigan Avenue, Navy Pier, restaurants, and shopping. A few guests note urban noise and that driving or parking in the area can be inconvenient.

Related guest reviews

10

Floyd

Nov 30, 2025

·

Stayed 3 nights

The room was clean and spacious with great views. Hotel was close to shopping and walking distance to Navy Pier. Great restaurants nearby especially id you like Chicago's style pizza. Most importantly the staff is amazing.

10

claudia

Jul 31, 2025

·

Stayed 2 nights

Great location!

8

Tesa

May 23, 2025

·

Stayed 1 night

Very large room. Clean. Great location, very walkable and close the L. Lots of restaurants and shopping nearby. Staff was very nice and helpful. I would definitely stay there again!

10

Michael

Mar 9, 2025

·

Stayed 1 night

Great location between Michigan Ave and the lake, close to lots of shopping, restaurants and attractions but still feels off the beaten path. The suite style rooms have a cool, sleek design that feel both contemporary and comfortable and are very good sized with a large bathroom, sleeping area and separate full-sized living room. Friendly, helpful front desk staff and lobby bar but no real other amenities.

10

Adam

Jan 14, 2025

·

Stayed 2 nights

Location was excellent for a chicago winter downtown. Lots of options for shopping, site seeing, second city, RH Cafe, lincoln Zoo. Stayed in a larger room, very clean and nice bathroom.

10

Carl

Dec 20, 2024

·

Stayed 2 nights

Amazing location right in the heart of River North Chicago. Close to a lot of good restaurants and shopping areas. The room was excellent. We had the suite, it had 3 separate areas and was very comfortable.

10

JAMES

Aug 22, 2024

·

Stayed 2 nights

Staff was great. Parking garage around the corner. Very walkable to Michigan Ave shopping and dining.

8

MYUNGHO

Apr 21, 2024

·

Stayed 3 nights

The location is excellent. Close to Magnificent Mile. And there are many restaurants nearby. However, the room temperature control seems a bit off. Had to set at 73 but still felt cool at night.

10

Rachel

Nov 23, 2023

·

Stayed 2 nights

Spacious nice room, great location

10

Johanna

Oct 17, 2023

·

Stayed 1 night

Just a few minute walk to the Magnificent Mile and the waterfront. The room was cute and clean with a great bathroom. The building is secure and self parking was just around the corner in a garage. We’d stay again.

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AI-generated summary based on recent guest reviews

Dining

On-site dining is very limited: many report no restaurant, a closed or short-hours lobby bar, and rooftop access only for events; room service is inconsistent. Most guests rely on nearby eateries.

Related guest reviews

8

Joe

Jul 21, 2025

·

Stayed 2 nights

Room service is weak and the AC stopped next day we came and i called service desk and no one show up. The crew at the desk are super nice.

8

Jim

Jun 27, 2025

·

Stayed 2 nights

Very comfortable. Great location. Smallish size results in quiet room etc. Fewer amenities like lobby bar etc. but good value overall - especially in this area of Chicago.

6

Charles

Jun 23, 2025

·

Stayed 1 night

The hotel seemed unfinished. There was a bar but it was closed. Restaurant that was closed. Wasnt ready for primetime.

6

Donald

Jun 3, 2025

·

Stayed 1 night

The suite was clean and the deep soaking tub for 2 was a plus but there is no food service, bar and restaurant is closed down.

10

Anna

Jun 3, 2025

·

Stayed 3 nights

The location of the Ivy Boutique Hotel was perfect for what we wanted to do We shopped Michigan Ave, walked to the Bean, Grant Park, State Street, Navy Pier We visited the Ice Cream Museum, Cultural Center, Apple Store Unfortunately the amenities at the Ivy Boutique Hotel were lacking. The Hotel does not have a pool, gym or restaurant. The bar in the lobby also doubles as the front desk. It feels awkward to enjoy a cocktail when guests are checking in and out. We were quite disappointed when learning on our arrival that the hotel’s roof top deck is only available for private parties. Despite these shortcomings, we thoroughly enjoyed our stay in Chicago.

8

vasilio

May 8, 2025

·

Stayed 2 nights

Very quiet, the only thing you could hear from the room was vacuuming in the hallway. The shower was incredible. Lobby bar was closed during the weekend which was a buzzkill.

8

semeca

Apr 17, 2025

·

Stayed 2 nights

Very nice property. I will still again. When we booked we didn’t know they were under construction so the rooftop wasn’t open and the restaurants and lounges were closed. I ordered door dash and the front night counter clerk misplaced my food. I understand things happen so I will give them another try

8

Julie

Mar 17, 2025

·

Stayed 2 nights

I wasn’t made aware that the food services and bar has been closed since January 1st. Per the front desk.

10

William

Jun 24, 2024

·

Stayed 4 nights

Found this to be a rather quiet and comfortable stay, a few blocks from mass shopping, but good dining options. EL was a little further out to connect to everything else. Enjoyed the large size, making it relaxing when often rooms are far too small. Only thing to fault is the under trained bartender who seemed very inexperienced, and food options at the property are minimal.

4

Dan

May 8, 2024

·

Stayed 1 night

the location was great but no restaurant open

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AI-generated summary based on recent guest reviews

Month	Average price
January	$97
February	$104
March	$137
April	$155
May	$267
June	$304
July	$285
August	$212
September	$233
October	$241
November	$144
December	$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $397	18 $473	19 $454
20 $245	21 $264	22 $421	23 $700	24 $392	25 $478	26 $468
27 $228	28 $321	29 $384	30 $506

Su	Mo	Tu	We	Th	Fr	Sa
				1 $588	2 $368	3 $417
4 $289	5 $334	6 $341	7 $368	8 $432	9 $768	10
11 $768	12 $355	13 $263	14 $290	15 $293	16 $416	17 $506
18 $431	19 $505	20 $549	21 $411	22 $376	23 $378	24 $358
25 $257	26 $382	27 $454	28 $284	29 $264	30 $293	31 $280

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite (Ivy Elevated King)

Studio, 1 Queen Bed, Mobility Accessible

Studio, 1 Queen Bed

Suite, 1 King Bed (King Adapted)

Suite, 2 Queen Beds (Double Queen Adapted)

Studio (Ivy Elevated Queen)

Suite (Double Queen)

Suite (Ontario King)

Suite, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Ivy Boutique Hotel

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Considering this hotel for your Chicago trip?

Prices for upcoming dates