Name: Comfort Inn & Suites St Paul Northeast
Address: 3505 Vadnais Center Drive, White Bear Lake, Minnesota, United States of America, White Bear Lake, Minnesota, US
Price range: $87–$139 per night
Rating: 7.67

What guests think

At Comfort Inn & Suites St Paul Northeast, guests highlight clean, comfortable rooms and a family-friendly pool area with waterslide, while recurring complaints note limited slide hours, frequent pool or hot tub outages or cold water, and dated, stained carpets.

Many find the location quiet and convenient near the freeway and restaurants. Hot breakfast earns frequent praise, though some report average or cold items and occasional crowding or shortages. Service is often friendly and accommodating, but there are reports of rude interactions, slow problem resolution, and reservation or key issues. Expect a family-oriented stay with variable pool availability and mixed upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool with waterslide and a large hot tub are a major draw, but the slide usually operates only on weekends and is sometimes closed. Guests often mention cold pool or hot tub temperatures, strong chlorine, towel shortages, and occasional maintenance or supervision issues; the gym is small.

Related guest reviews

8

Brock

Nov 17, 2025

·

Stayed 1 night

Room was great, pool and slide were fun.

8

Kyle

Dec 31, 2025

·

Stayed 1 night

Room was clean, pool was big but at the time of reservation I didn’t know that the waterslide was only for the weekend and not during the week. Breakfast was okay and there was no hot chocolate packets for my daughter.

6

Heather

Sep 7, 2024

·

Stayed 2 nights

Hotel was decent except the pool was way too cold. The hot tub was broken and they didn’t tell anyone prior. The waterslide, which is why we choose this hotel, is only open on wknds and has ridiculous hours. The waterslide hours are not listed or disclosed until after you book so it’s very misleading

8

Lynn

Jun 11, 2025

·

Stayed 4 nights

The front desk counter people are all very nice and helpful. The breakfast was ok. Key cards did not work well getting into outside door. My only complaint is the pool was cold and dirty..hair clumbs.

6

Todd

Sep 3, 2024

·

Stayed 2 nights

Staff were all very nice, however the pool area was closed the first day we arrived, and it was very hot out and we planned to swim. The 2nd day the pool.opened, but hot tub was ice cold. They said mechanical isssues and board of health was inspecting?

6

Chrystal

Mar 10, 2025

·

Stayed 2 nights

Overall a very nice stay. However, the pool chemicals were extremely strong. There is a water slide in the pool, which is a great attraction. But it was hard to enjoy the pool area because my kids were so overwhelmed by the chemicals in the pool that they coughed until they vomited.

6

Breanna

Mar 19, 2025

·

Stayed 2 nights

This property has seen its hay-days. We choose to come here for the pool (…as did everyone else). My kids loved the slide. But you could tell how outdated the pool was. The hot tub was worse. They couldn’t keep up on pool towels. We still enjoyed it. I tried to utilize the gym but due to the proximity of it to the pool area it was so humid I thought I was going to die, but otherwise it had adequate equipment.

10

Herb

Sep 1, 2025

·

Stayed 2 nights

The room was really clean, the AC was controlled on the wall not at the unit, whichbwas a first. Pool area was large, with a 90 ft water slide. The hot tub was very large and powerful jets. Workout room was small, but usable. The breakfast wasn't anything exciting., as they're was no more eggs made with an hour to go and the bacon was flimsy and microwaved. Ran out of bowls for cereal.

10

Brian

May 23, 2024

·

Stayed 2 nights

Great staff nice pool hot tub and treadmill

6

kerri

Apr 28, 2025

·

Stayed 3 nights

Pool was out of order all weekend. Hotel was chosen because the of pool and slide.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms and common areas clean, but several reported stained carpets, dirty hallways or bathrooms, and serious misses like blood-stained linens or unclean sinks.

Related guest reviews

4

Emily

Nov 12, 2023

·

Stayed 1 night

This was honestly the dirtiest hotel I have ever stayed. Every square inch of carpet whether in the hallways or in the rooms looked like a crime scene. I was in disbelief given what they charged us for a nights stay there. If you choose to stay with them, either don't take off your shoes, or bring your own penicillin!

4

Amanda

Nov 24, 2024

·

Stayed 1 night

The room we stayed in there was Gunk on the countertop that you can tell was not washed off. The bathroom was very dirty there was blood by the toilet and on the wall. In the bedroom on the headboard there was white residue that I had to get my own Lysol to wash the headboard before even wanting to lay there. The stay would have been five stars if the room was clean but it was very poorly cleaned.

10

Amber

Dec 14, 2025

·

Stayed 2 nights

Staff was friendly from check in to check out, rooms were clean

10

Stephanie

Oct 28, 2025

·

Stayed 3 nights

Room was very clean, front desk staff was really friendly and helpful. Great location and the property is well maintained. Would stay there again.

6

Kate

Nov 7, 2023

·

Stayed 2 nights

The outside was nice. Lots of trees. The inside needs updates. The carpeting throughout the hotel is very stained and needs replacing.

4

Karen

Jun 21, 2023

·

Stayed 1 night

Sheets were stained with blood . We immediately left.

6

Rylie

Aug 25, 2024

·

Stayed 2 nights

When we got to the hotel, it looked clean at first, upon further examination the sink was filthy, had dried blood, there was trash under the sink counter, the A/C was broken and we were not made aware.

10

Sean

Dec 17, 2025

·

Stayed 3 nights

I enjoyed how nice, clean, nice smelling, and updated that hotel was.

2

Emma

Aug 18, 2023

·

Stayed 2 nights

I booked a two night stay while in town for work. Got in late. Pulled back the covers on the one queen bed to find blood on the sheets. Had to leave very early next morning and checked out early to find another hotel. Not impressed and won’t be back.

6

Emily

Oct 25, 2023

·

Stayed 1 night

First, I’d like to say, the people working at this location are very nice and this review should be no reflection of them. However, this facility definitely needs an upgrade. The carpets are filthy. There was garbage and litter on the floors, there was long black hairs on my bathroom floor when I arrived. Gross. The bed itself appeared very clean and was comfortable. Unfortunately people were loud in the rooms above and below me so I had to turn on my fan to mask the noise even happening at 11:30 PM.

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Rooms

Rooms are generally comfortable and many suites are spacious and quiet. Some furnishings feel dated or stained, there are occasional musty odors, and noise from hallways or the pool area can be heard at times.

Related guest reviews

10

Lori

Nov 18, 2024

·

Stayed 1 night

Very quiet! Great access to 35E. Friendky staffing. Clean. Only complaint was the bed which was too firm.

10

Lisa

Oct 14, 2024

·

Stayed 1 night

The waterslide was a lot of fun. The pool is a bit cold though. The beds are super comfy! I like the central air in the room....instead of the noisy wall units other hotels have. We had a suite. Loved having the separate living room. The breakfast was hot and good.

8

Rachelle

Aug 18, 2025

·

Stayed 1 night

Overall we had a comfortable experience for 1 night. Only complaint is that the hotel was quite damp and musty smelling. There were a ton of kids that were in the small gym area while I was trying to work out that was frustrating but other than that, it was a great stay!

8

Joseph

Sep 28, 2025

·

Stayed 2 nights

Only complaint was chairs were stained

6

Amy

Apr 14, 2024

·

Stayed 2 nights

Hotel was ok. Breakfast was ok. Didn’t have time to use pool. Found ants and stink bugs in hotel and room. Hallway carpet had big bleach spots beds were very firm, same with pillows. So didn’t sleep well.

10

Sharon

Aug 23, 2025

·

Stayed 1 night

Clean, spacious rooms. Friendly staff.

8

Angela

Jun 18, 2025

·

Stayed 1 night

We enjoyed how it really made it feel like a bedroom and living room and just the extra space.

10

Jennifer

Jun 30, 2025

·

Stayed 2 nights

The room was clean and the suite was incredibly spacious. Loved the door between the bedroom and the work suite area. Wish the waterpark hours were more days but slide was fun when open. Mgmt during day and night were outstanding. Friendly, available and attentive. Breakfast was above average and they always had fresh coffee. We loved our stay and would come back again when in the area.

6

Vivien

Mar 17, 2024

·

Stayed 1 night

Too noisy, too close to public entrance and pool

10

Tira

Aug 17, 2025

·

Stayed 4 nights

Great location, quiet, clean. Beds were on the hard side.

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Service

Staff are frequently described as friendly, helpful, and accommodating. However, a number of reviews cite rude or dismissive interactions, uneven issue resolution, and check-in or reservation problems.

Related guest reviews

10

Diane

Jun 1, 2025

·

Stayed 1 night

Manager who checked us in was super helpful and friendly. She accommodated my requests to be on the same floor as my relatives and late checkout even though we were staying on a busy Saturday with a basketball tournament in the area. Rooms were clean and smelled really fresh. Breakfast was good and the kids had a blast in the pool area. Great stay!

10

Kari

May 26, 2025

·

Stayed 1 night

Our stay was great! Customer service was the best we’ve ever had! They were so accommodating and kind

10

Sydney

Sep 10, 2025

·

Stayed 1 night

Front desk attendant was so kind and helpful

2

Claudia

Jul 14, 2025

·

Stayed 1 night

We had a frustrating experience with Wendy, the general manager at the hotel. We booked a room through Expedia and paid for it in full before our arrival. Unfortunately, our flight was delayed by 7 hours due to bad weather, so we didn’t get to the hotel until just after midnight. When we arrived, we found out that the room we had booked was given away to someone else because they thought we weren’t coming. The friendly woman at the front desk called Wendy to explain what happened. Instead of helping us, Wendy said she wouldn’t let us stay in the room we had paid for and wanted to charge us an extra $100 for another room. We spent another hour and a half trying to get either the hotel or Expedia to help us get our money back. Eventually, Expedia assisted us, and we managed to get a room, but it certainly wasn’t thanks to Wendy’s help.

4

Kaidence

Jan 27, 2025

·

Stayed 1 night

The hotel was OK, except our television wasn't working and the staff person couldn't get it working either. We were offered to move to a different room which we really didn't want to do. Otherwise they were going to give us a discount. When checking out, because I booked through hotels.com, they were not able to give discount, they were going to have to speak to manager. Also, the railing in lobby was sticky and in our room in bathroom the door was dirty. Also the cabinet for the microwave and refrigerator was in the way. It was too big for the space. Little things but noticeable. I wouldn't stay there again.

10

Stephanie

Oct 28, 2025

·

Stayed 3 nights

Room was very clean, front desk staff was really friendly and helpful. Great location and the property is well maintained. Would stay there again.

10

Dustin

Mar 29, 2025

·

Stayed 1 night

Staff was perfect

10

Kelly

Feb 9, 2024

·

Stayed 2 nights

Staff was extremely hospitable. Makes all the difference.

2

Jason

Apr 29, 2023

·

Stayed 2 nights

Staff was scarce, there was seldom anyone visible at the front desk, though a door bell was provided to call staff who did come promptly. Floors throughout were sticky, particularly in the elevator. The waterside was not available during our stay, but in fairness I was emailed by Expedia about this, but it arrived the day before and I was travelling with kids, not exactly an ideal time to read email. The water of the pool was clear, but that made it obvious the bottom of the pool and hot tub had not been properly clean in quite some time. For the price, there are much better options in the area.

8

JONATHAN MICHAEL

Mar 18, 2024

·

Stayed 3 nights

My flight was delayed by over 3 hours. I tried to check in with my 8 year old son at 4:30am, & Makayla Walce. Informed me that because I didn't call to say my flight was delayed that she couldn't honor my reservation. She called a manager who told her to honor the reservation, but to come down at 11am to formally check in again. She then told me that if I don't come down before 11am to check in, that they will call the Police to have us removed. She was an abominable damper on the start of our stay at Comfort Inn, but was redeemed in part by the other friendly staff who apologized for our treatment at check in.

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Location

Quiet, safe area with easy access to the freeway and a short drive to restaurants and attractions.

Related guest reviews

10

Trudy

Sep 14, 2023

·

Stayed 1 night

Loved this hotel. It was very quiet, sort of tucked away. Close enough to anything you might need. Breakfast was good. Loved the comfortable bed. Did not get to enjoy the pool area, just know the slide is shut off on certain days.

8

Dao

Jun 23, 2025

·

Stayed 2 nights

Very safe area, clean.

8

Ranae

Jun 10, 2025

·

Stayed 5 nights

It was away from higher traffic area

8

Kassy

Aug 8, 2025

·

Stayed 1 night

Quiet, just a quick jog off the I94 which was nice

10

Kyle

Mar 8, 2024

·

Stayed 2 nights

Very comfortable and a very affordable price for a suite. Very close to the venue and a very quiet neighborhood

10

Sharon

Aug 23, 2025

·

Stayed 1 night

Clean, spacious rooms. Friendly staff.

10

Angela

Aug 17, 2025

·

Stayed 1 night

Quiet safe area

10

Jasmine

Jun 14, 2025

·

Stayed 3 nights

The rooms were quiet I was on the second floor and didn’t even hear another person or door. Conventionally located near the freeway and restaurants.

10

Michelle

Mar 2, 2025

·

Stayed 1 night

The location was good, right off the highway. Not too many food options but Jimmy’s is super close by and although it was packed we got seated right away and food came quick and it was good!! We’d definitely return if back in the area. We mostly stayed here for the waterside. When checking in, we were told it was closed for maintenance. Someone was nearby who corrected the employee that maintenance started Monday. Thank goodness. The kids LOVED the slide. We had plans to use the slide Sunday before checkout since it was open 8-12, but it never opened. When I asked they said it broke the night prior so it wouldn’t be opening. Seems rather suspicious as we had used it until 7:45 pm the night prior and maintenance was starting Monday. In all, hotel was good, breakfast was good. Only other complaint is noise from other guests. Yelling in halls late at night.

10

Tira

Aug 17, 2025

·

Stayed 4 nights

Great location, quiet, clean. Beds were on the hard side.

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Dining

Hot breakfast is commonly appreciated with items like eggs, sausage, and waffles, but several guests found it average or occasionally cold, with items running out or limited variety.

Related guest reviews

10

James

Mar 31, 2025

·

Stayed 2 nights

This is a great hotel in a great location. Solid breakfast and my wife claimed it to be the best hotel coffee she has ever had. Nice pool area. Only real issue is that the pool are could be a bit bigger for the size of the hotel (mainly more seating on pool deck) and the pool itself could be a few degrees warmer. Great front desk staff!!

10

Dean

Oct 1, 2025

·

Stayed 1 night

Everything was excellent. Staff was friendly and helpful. Breakfast was very good!

10

Brent D

Apr 13, 2025

·

Stayed 1 night

Great place!! Unfortunately the breakfast was cold??? My hubby got his only ten minutes before me, but my sausage was lukewarm to cold But the rest of my stay was great

8

Sandra

Jul 1, 2025

·

Stayed 1 night

Breakfast was very mediocre but everything else was great

10

Mariah

Oct 20, 2025

·

Stayed 1 night

Breakfast was great

10

Bradley

Apr 9, 2025

·

Stayed 1 night

Awesome complimentary hot breakfast buffet,clean and nice hottub

10

Desiree

Jun 10, 2025

·

Stayed 4 nights

Large room, friendly staff, great breakfast and pool

10

Herb

Sep 1, 2025

·

Stayed 2 nights

The room was really clean, the AC was controlled on the wall not at the unit, whichbwas a first. Pool area was large, with a 90 ft water slide. The hot tub was very large and powerful jets. Workout room was small, but usable. The breakfast wasn't anything exciting., as they're was no more eggs made with an hour to go and the bacon was flimsy and microwaved. Ran out of bowls for cereal.

6

Sandra

Sep 7, 2025

·

Stayed 2 nights

I thought it was over priced for what you got. The breakfast food items was average. They lady serving worked hard keeping things full and clean. The fans in the bathrooms are so loud. Liked the suites, rooms were clean.

6

Jhan

Apr 26, 2024

·

Stayed 1 night

We stayed the night before having surgery. All I wanted was a comfortable bed, a few hours to relax in front of the TV and a basic breakfast for my husband. TV didn't work with 'no connection' messages & front desk had no solutions. Bed was on the hard side and warming trays at breakfast left food cold to lukewarm. We're not typically hard to please, but this stay was very disappointing.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$100
February	$105
March	$102
April	$117
May	$120
June	$139
July	$144
August	$128
September	$125
October	$123
November	$108
December	$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $105	15 $95	16 $103	17 $105	18 $139	19 $139
20 $101	21 $92	22 $102	23 $95	24 $90	25 $132	26 $131
27 $95	28 $93	29 $88	30 $87

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $122	3 $119
4 $102	5 $108	6 $101	7 $103	8 $99	9 $112	10 $112
11 $100	12 $100	13 $100	14 $100	15 $100	16 $124	17 $124
18 $99	19 $100	20 $100	21 $100	22 $100	23 $114	24 $112
25 $102	26 $101	27 $101	28 $100	29 $100	30 $115	31 $117

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed

Suite, 2 Queen Beds (Efficiency)

Standard Room, 2 Queen Beds

Suite, 1 King Bed (Efficiency)

Room, 2 Queen Beds, Accessible

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn & Suites St Paul Northeast

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Prices for upcoming dates