Hotel Nour Congress & Resort

Everything was top notch.

Terrible place with all of the areas outdated and poorly looked after

OK

When I checked in you don’t have a room sea view for me and you upgraded to me to a suite garden view with only one bed. Next morning I asked to move to a room with two beds, travel with my son, and give me samples garden view room. I asked to keep the suite that you upgraded to me and front desk said no that I will need to pay 350 EUR , even it was available and it was your fault don’t have my room that I reserved and paid and it is was your decision give me the upgraded. lucky I have a copy of what I reserve/ paid sea view room and I need to ask for a new room. I need to move our luagges three times. Personal at front desk were no very profesional no nice. They really didn’t care. I will not come back to your hotel and I will not recomend it.

This was our 2nd time staying in this resort and again it did not dissapoint us. When you first come in, there is security so you feel safe and very easy parking. The front desk staff is very polite and explained everything. I chose a double bed room which was my mistake that I did not know it meant 2 twin beds together. I asked for a different room, however the staff changed the cover so the bed turned to a double bed where we did not feel the line in the middle. This service was a star plus in my opinion. The room was very clean, had a nice fridge to put your own drinks and food which was greatly appreciated. There was a large closet space with a safe. They have 2 restaurants that have drinks that are delicious. The beach is just a small 5 minute walk at best where there are chairs/small tables to use for hotel guests. The pool was so big and the water super clear and clean. We loved our stay and would come back again.