Tosei Hotel Cocone Kamakura

Staff was the best! I was struggling getting my suitcase in time and they were so helpful and helped me have a safe trip back! I am so so grateful! I hope to one day go back and thank them in person!

The room was beautiful. The staff was very welcoming and helpful. The public bath is very relaxing. The hotel provides samue (traditional Japanese unisex pants and top that can be worn to and from your room to the bath. They provide instructions in English for people who want to try it out, but don't know the public bath etiquette. There's a restaurant just down the street called Onari yoko-cho. The food is amazing! They have vegan options for ramen and sushi. The owners speak English fluently, one also speaks Spanish (and Japanese, of course!) Highly recommend voth this hotel and this restaurant.

Staff excellent, everyone so helpful and kind! The location was great because it was right by the station and easy to get around, On our last day “Jose” went out of his way to help us get a taxi too. We definitely recommend this Hotel!

We expected more from this hotel. Our room was dirty, the staff was not friendly and we had difficulty storing bags for the day we checked out to explore the town. It was still a good stay, but for the price we had expected much better service and hospitality from the hotel.

Staff are very nice and helpful. Hotel is clean.