Name: Quality Hotel Point Cook
Address: 454 Point Cook Road, Melbourne, Victoria, Australia, Melbourne, Victoria, Australia
Rating: 7.5

Guest reviews

7.5

Good

Based on 279 verified reviews

Who stays here?

Business

5%

Couple

43%

Family

30%

Group

6%

Solo

13%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Quality Hotel Point Cook describe a spacious property with some friendly staff and comfortable rooms, but recurring issues include inconsistent cleanliness, maintenance problems, a sizeable bond with slow refunds, and limited or uneven dining availability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

brad

1 Feb 2026

·

Stayed 1 night

😊

6

Scott

24 Dec 2025

·

Stayed 4 nights

Amenities were run down and there was little or no service rooms were good

10

Tais

7 Dec 2025

·

Stayed 1 night

Beautiful quiet location. Staff were very curtious. The was very clean and tidy. Extending for late check out was very easy. We enjoyed our stay very much.

2

Richard

16 Nov 2025

·

Stayed 1 night

I accidentally booked this hotel, it was not where I thought it was, it was my mistake. I called and ask to cancel but the reception said they require 24 hours notice even tho I was booking a hotel the same day as I was arriving and immediately called to cancel. Very disappointing

2

Tracey

12 Nov 2025

·

Stayed 1 night

Absolutely filthy mattress and mattress protector on the bed. Blood stains on the mattress protector where you would be sleeping next to the pillow. No mattress protector replacements. Went to put it at the foot of the bed and when we peeled it back, there was a MASSIVE STAIN - probably urine - in the middle of the bed 1/3rd of the way down. No other rooms - told to flip it over - well the other side was even in a worse state.

454 Point Cook Road, Melbourne, Victoria, Australia

Location

With a stay at Quality Hotel Point Cook in Melbourne (Point Cook), you'll be a short 3-minute walk from Point Cook Coastal Park and within 2 minutes by car from Royal Australian Air Force Museum. This spa hotel is 2.3 mi (3.8 km) from Sanctuary Lakes Golf Club and 3.6 mi (5.8 km) from Point Cook Homestead.

Point Cook Coastal Park(0.1 Miles)

Royal Australian Air Force Museum(1.5 Miles)

Sanctuary Lakes Golf Club(2.2 Miles)

Point Cooke Marine Sanctuary(2.8 Miles)

Point Cook Homestead(2.9 Miles)

Emu-foot Grassland(4.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 10:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but it is limited. No reservation is required.

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee, approximately AUD 0 to 30 per person.

Pets are not allowed at this property. However, service animals are exempt from this policy.

Check-in time is from 2:00 PM, and check-out time is until 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

The property offers limited wheelchair accessibility, including accessible parking and public areas. Step-free entrances are available.

The hotel is located in Point Cook, Melbourne, just a 3-minute walk from Point Cook Coastal Park and 2 minutes by car from the Royal Australian Air Force Museum. It is approximately 14.4 miles from Flemington Racecourse and 2.3 miles from Sanctuary Lakes Golf Club.

Yes, the hotel features an indoor pool and an outdoor heated pool. The operational hours are not specified, but guests can enjoy these facilities year-round.

Up to 3 children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of AUD 35.0 per stay, and advance request is required for confirmation. Cribs are not mentioned.

Quality Hotel Point Cook

Amenities

Property description

Book on Vio

Guest reviews