Secrets The Vine Cancun - All Inclusive Adults Only
523 US$
/nat
Gennemsnit for november
Priser på Secrets The Vine Cancun - All Inclusive Adults Only
Vælg datoer for at se priser og tilgængelighed
523 US$
/nat
Gennemsnit for november
Gennemsnitlige månedlige priser
På Secrets The Vine Cancun - All Inclusive Adults Only ligger prisen pr. nat i gennemsnit på 311 US$ i den billigste måned (september) og 702 US$ i den dyreste måned (februar), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 597 US$ |
| februar | 702 US$ |
| marts | 568 US$ |
| april | 456 US$ |
| maj | 390 US$ |
| juni | 357 US$ |
| juli | 347 US$ |
| august | 326 US$ |
| september | 311 US$ |
| oktober | 421 US$ |
| november | 523 US$ |
| december | 607 US$ |
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nov. · 523 US$
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Dyrest: februar (ca. 702 US$)
Billigst: september (ca. 311 US$)
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 4 udendørs swimmingpools, en sauna og et fitnesscenter. Andre...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 4 udendørs swimmingpools, en sauna og et fitnesscenter. Andre faciliteter på dette overnatningssted i art deco-stil inkluderer gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk. Gæsterne kan få et lift til nærliggende destinationer med transportservicen (tillægsgebyr).
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et forretningscenter, hurtig udtjekning og gratis aviser i lobbyen. Planlægger du et arrangement i Cancún? På dette overnatningssted er der et område på 2 kvadratmeter til rådighed, bestående af konferencelokaler og mødelokaler. Gratis parkeringsservice er til rådighed på stedet.
Spisning
Få stillet sulten med mexicanske retter på Market Cafe, en restaurant med udsigt til havet, eller bliv på værelset, hvor der er mulighed for roomservice døgnet rundt. Når du har brug for en forfriskende drink, kan du besøge strandbaren, de 7 barer/lounger eller de 3 barer ved poolen.
Værelser
Overnat i et af de 497 værelser, der indeholder fladskærms-tv. Værelserne har privat balkon med møbler. Med gratis internetforbindelse via kabel og Wi-Fi kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Badeværelserne indeholder bruser med brusehoved med spredningseffekt og gratis toiletartikler.
Lokation
Fra Secrets The Vine Cancun - Adults Only - All Inclusive i Cancún (Zona Hotelera) er der kun 5 minutters kørsel til Iberostar Cancun Golfbane og La Isla Butikscenter. Dette overnatningssted med alt inklusive ligger 4,9 km fra Delfines-stranden og 2,8 km fra Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark.
I nærheden
Ballenas-stranden(0.1 mil)
Nichupté-lagunen(0.3 mil)
Aquaworld(0.6 mil)
Luxury Avenue-indkøbscentret(0.8 mil)
Kukulcan Plaza-indkøbscentret(0.9 mil)
Oasis Arena(1.1 mil)
San Miguelito(1.1 mil)
Marlin-stranden(1.2 mil)
Hotel Zone Strande(1.2 mil)
Cancún Mayamuseum(1.4 mil)
Iberostar Cancun Golfbane(1.4 mil)
Tequila-museet(1.5 mil)
El Sol de Cancun(1.6 mil)
La Isla Butikscenter(1.7 mil)
Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark(1.7 mil)
Den foretrukne lufthavn for Secrets The Vine Cancun - Adults Only - All Inclusive er Cancun, Quintana Roo (CUN-Cancun Intl.)(11 mil)
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Lokation
Boulevard Kukulcan Km 14.5 Retorno del Rey Lote 38 & 38B, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexico
Ballenas-stranden (0.1 mil)
Nichupté-lagunen (0.3 mil)
Aquaworld (0.6 mil)
Luxury Avenue-indkøbscentret (0.8 mil)
Kukulcan Plaza-indkøbscentret (0.9 mil)
Oasis Arena (1.1 mil)
Værelsesmuligheder
7
Preferred Club Honeymoon Suite Ocean View
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
770 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)Indendørs privat spabadPrivat spabad
8
Preferred Club Honeymoon Suite Ocean Front
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
770 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)Indendørs privat spabadPrivat spabad
7
Preferred Club Master Suite Ocean View
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
1324 ft²
AltanSeparat spiseområdeKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)Indendørs privat spabadPrivat spabad
6
Deluxe Partial Ocean View Double
Værelsesoplysninger
2 Dobbeltsenge
Sover 3
475 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
6
Preferred Club Deluxe Ocean View King
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
475 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
6
Honeymoon Suite Ocean View
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
775 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)Indendørs privat spabadPrivat spabad
9
Preferred Club Master Suite Ocean Front
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
1324 ft²
AltanSeparat spiseområdeKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)Indendørs privat spabadPrivat spabad
6
Deluxe Ocean View Double
Værelsesoplysninger
2 Dobbeltsenge
Sover 3
475 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
7
Preferred Club Deluxe Ocean View Double
Værelsesoplysninger
2 Dobbeltsenge
Sover 3
475 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
5
Deluxe Partial Ocean View King
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
475 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
6
Junior Suite Ocean View King
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
712 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
6
Master Suite Ocean Front
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
1324 ft²
AltanSeparat spiseområdeKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)Indendørs privat spabadPrivat spabad
8
Preferred Club Junior Suite Ocean View King
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
712 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
6
Master Suite Ocean View
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
1324 ft²
AltanSeparat spiseområdeKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)Indendørs privat spabadPrivat spabad
6
Honeymoon Suite Ocean Front
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
770 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)Indendørs privat spabadPrivat spabad
5
Deluxe Ocean View King
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
474 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
Gæsteanmeldelser af Secrets The Vine Cancun - All Inclusive Adults Only
8.8
Fantastisk
Baseret på 3.205 verificerede anmeldelser
Hvem overnatter her?
Business
1%
Par
85%
Familie
4%
Gruppe
7%
Solorejsende
1%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Secrets The Vine Cancun - All Inclusive Adults Only roser rejsende konsekvent det venlige og opmærksomme personale, rene værelser med betagende havudsigt og nem adgang til strand og pool. De beskriver en afslappet atmosfære for voksne med masser af aktiviteter og en smule aftonunderholdning.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Secrets The Vine Cancun - All Inclusive Adults Only roser rejsende konsekvent det venlige og opmærksomme personale, rene værelser med betagende havudsigt og nem adgang til strand og pool. De beskriver en afslappet atmosfære for voksne med masser af aktiviteter og en smule aftonunderholdning.
Spa- og poolområderne får ofte ros, og mange gæster nyder udsigten fra de højere etager. Almindelige ulemper omfatter lange ventetider til middag på grund af manglende reservationer, insisterende forsøg på mersalg af vin, ekstra ydelser eller timeshare-tilbud og mad, der spænder fra fremragende til gennemsnitlig. Nogle nævner forældede eller slidte pletter, lejlighedsvise lugte eller vedligeholdelsesproblemer samt sporadiske problemer med aircondition eller værelsesallokering. Det passer til rejsende, der søger en ubesværet ferie kun for voksne.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Flere pools, let adgang til stranden og en velrenommeret spa er fremtrædende; cabanas og et Preferred Club område er tilgængelige. Stemningen er afslappet med begrænset dagtidsunderholdning, og flere gæster bemærker tidlige poollukninger og lejlighedsvis kamp om liggestole.
Relaterede gæsteanmeldelser
8
Stacy
5. okt. 2025
·
Overnattede 4 nætter
Excellent service but its a quiet resort. There is no entertainment at the pools. Only one pool has music. No entertainment venue. Just small performances every once in awhile at one of the bars. If you just want to relax, its a great resort. If you want entertainment, you will be disappointed.
Excellent service but its a quiet resort. There is no entertainment at the pools. Only one pool has music. No entertainment venue. Just small performances every once in awhile at one of the bars. If you just want to relax, its a great resort. If you want entertainment, you will be disappointed.
8
Josette
10. jul. 2025
·
Overnattede 3 nætter
The pools were large and quiet.
The pools were large and quiet.
10
Katia
2. aug. 2025
·
Overnattede 5 nætter
An excellent hotel offering a wide range of dining options. The preferred club suites are exceptionally spacious and comfortable. However, I would prefer a firmer mattress as the current one was too soft for my liking. Additionally, enhancing the pool areas with music would greatly improve the atmosphere, considering this is an adult-only hotel and not a spiritual retreat. Overall, I highly recommend this hotel.
An excellent hotel offering a wide range of dining options. The preferred club suites are exceptionally spacious and comfortable. However, I would prefer a firmer mattress as the current one was too soft for my liking. Additionally, enhancing the pool areas with music would greatly improve the atmosphere, considering this is an adult-only hotel and not a spiritual retreat. Overall, I highly recommend this hotel.
10
Adrienne
4. nov. 2025
·
Overnattede 3 nætter
The ocean view was beautiful. The spa experience was amazing.
The ocean view was beautiful. The spa experience was amazing.
10
Tiffany Monet Walker
2. okt. 2025
·
Overnattede 2 nætter
Spa was excellent , very relaxing , staff was incredible.
Spa was excellent , very relaxing , staff was incredible.
10
Gisselle
25. aug. 2025
·
Overnattede 2 nætter
From the minute we arrived, the staff was amazing. They were kind and accommodating, especially considering our flight arrived super early. We did not have any unpleasant interactions while at Secrets the Vine. Special shoutout to Alejandro, front desk; James, Nebbiolo Ristorante; Manuel, Bluewater Grill; and all of the bartenders and staff they made our short stay amazing. Drawbacks: All of the pools close before 8pm. If you want a “lively” resort, this isn’t for you. It’s super relaxed and great for meeting new people as you can hear each other talk. The beach was full of seaweed, but that’s going on at every hotel/resort in the area. They all clean it over night so if you wake up super early you can probably swim for a while. We opted for a day trip to Isla Mujeres for our beach fix. Overall, We would definitely return as I still want to try their Asian Restaurant, Dragons, and I absolutely loved the experience. If I am taking my full family I would go to their sister property Breathless.
From the minute we arrived, the staff was amazing. They were kind and accommodating, especially considering our flight arrived super early. We did not have any unpleasant interactions while at Secrets the Vine. Special shoutout to Alejandro, front desk; James, Nebbiolo Ristorante; Manuel, Bluewater Grill; and all of the bartenders and staff they made our short stay amazing. Drawbacks: All of the pools close before 8pm. If you want a “lively” resort, this isn’t for you. It’s super relaxed and great for meeting new people as you can hear each other talk. The beach was full of seaweed, but that’s going on at every hotel/resort in the area. They all clean it over night so if you wake up super early you can probably swim for a while. We opted for a day trip to Isla Mujeres for our beach fix. Overall, We would definitely return as I still want to try their Asian Restaurant, Dragons, and I absolutely loved the experience. If I am taking my full family I would go to their sister property Breathless.
8
Prashanth
1. dec. 2025
·
Overnattede 4 nætter
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
10
Dy
17. jul. 2025
·
Overnattede 5 nætter
Secrets was a great resort for me and my wife to celebrate our anniversary. No kids really helped at the pool and speaking of cools, they have 3 great pools that are big and comfortable. The restaurants were DELICIOUS! especially the Sea Salt. The staff was super accommodating, friendly and helpful, which is always nice. I would highly recommend this for anyone!
Secrets was a great resort for me and my wife to celebrate our anniversary. No kids really helped at the pool and speaking of cools, they have 3 great pools that are big and comfortable. The restaurants were DELICIOUS! especially the Sea Salt. The staff was super accommodating, friendly and helpful, which is always nice. I would highly recommend this for anyone!
10
John
19. feb. 2026
·
Overnattede 3 nætter
This was an amazing stay! The resort was immaculate and our room with the full ocean view was amazing! Our private concierge checked in on us daily and helped navigate everything there was to do. The food, especially the breakfast, was top notch. Lots of night time entertainment to go along and the pools were great. Just be sure to get there early to get your spot. We loved it so much, we plan to return.
This was an amazing stay! The resort was immaculate and our room with the full ocean view was amazing! Our private concierge checked in on us daily and helped navigate everything there was to do. The food, especially the breakfast, was top notch. Lots of night time entertainment to go along and the pools were great. Just be sure to get there early to get your spot. We loved it so much, we plan to return.
10
Julius
23. okt. 2025
·
Overnattede 3 nætter
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Anmeldelser beskriver ofte resortet og værelserne som meget rene og velholdte. En mindre del rapporterer vedligeholdelsesproblemer eller lugtgener i nogle områder (f.eks. maling eller kloaklugt) og lejlighedsvist slid.
Relaterede gæsteanmeldelser
6
GREGORY
18. sep. 2025
·
Overnattede 5 nætter
Great room …. Maybe the best I have stayed in…. The room and the building overall is showing wear and tear…. As we were starting our last evening the elevators malfunctioned. Room service choices were pretty limited and the phone didn’t always get answered….. once we never received our order but a guy did come to the door with another room’s order…. Front gate security was senseless and unnecessarily slow…. I told the gatekeeper that my name was Philip Calderon and he looked for that name on the list. Hotel has some great bones but the staff is really mismanaged. Food was ok pool was nice….. took me 35 minutes to order a beer and there appears to me that they are not under staffed…..overall pretty frustrating to be at such a nice place for the staff to be killing the good vibes
Great room …. Maybe the best I have stayed in…. The room and the building overall is showing wear and tear…. As we were starting our last evening the elevators malfunctioned. Room service choices were pretty limited and the phone didn’t always get answered….. once we never received our order but a guy did come to the door with another room’s order…. Front gate security was senseless and unnecessarily slow…. I told the gatekeeper that my name was Philip Calderon and he looked for that name on the list. Hotel has some great bones but the staff is really mismanaged. Food was ok pool was nice….. took me 35 minutes to order a beer and there appears to me that they are not under staffed…..overall pretty frustrating to be at such a nice place for the staff to be killing the good vibes
10
Latoya
15. nov. 2025
·
Overnattede 3 nætter
The property was very well kept and clean. Customer service is awesome, we really enjoyed the stay.
The property was very well kept and clean. Customer service is awesome, we really enjoyed the stay.
4
William
21. okt. 2025
·
Overnattede 6 nætter
Hotel smelled like paint, room 1003 not completely stocked when checked in. Roof leaking outside front door floor had water every morning in front of door rags placed on floor
Hotel smelled like paint, room 1003 not completely stocked when checked in. Roof leaking outside front door floor had water every morning in front of door rags placed on floor
10
Richard Damion
29. nov. 2025
·
Overnattede 5 nætter
Excellent customer service! Clean rooms, attentive staff, delicious food and beautiful grounds
Excellent customer service! Clean rooms, attentive staff, delicious food and beautiful grounds
10
Hac Van
8. nov. 2025
·
Overnattede 7 nætter
The room was clean. Service was impeccable and everyone that worked there seemed genuinely happy and was helpful. The food was better than I expected.
The room was clean. Service was impeccable and everyone that worked there seemed genuinely happy and was helpful. The food was better than I expected.
10
Amarjit
3. nov. 2025
·
Overnattede 6 nætter
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
6
Cindy
19. sep. 2025
·
Overnattede 3 nætter
Property is beautiful but there were some issues needing repair. Overall, great stay, lovely staff, nice property with beautiful views.
Property is beautiful but there were some issues needing repair. Overall, great stay, lovely staff, nice property with beautiful views.
8
Autumn
18. okt. 2025
·
Overnattede 4 nætter
staff was lovely. rooms could use cleaner furniture and softer sheets. a strange sewage smell was present in one end of the lobby by the piano bar/asian fusion restaurant. food was great! the pools and beach access was also picture perfect.
staff was lovely. rooms could use cleaner furniture and softer sheets. a strange sewage smell was present in one end of the lobby by the piano bar/asian fusion restaurant. food was great! the pools and beach access was also picture perfect.
10
Erica
29. sep. 2025
·
Overnattede 3 nætter
I had an absolutely wonderful stay at Secrets The Vine in Mexico. From the moment I arrived, everything was immaculate—very clean, modern, and beautifully maintained. The staff was incredibly friendly, attentive, and welcoming, always going out of their way to make sure I felt comfortable and well taken care of. The atmosphere was relaxing, with stunning views that made every moment feel special. The rooms were spotless, and every detail showed a high level of care. I would highly recommend Secrets The Vine to anyone looking for a luxurious and stress-free getaway. This resort exceeded my expectations, and I will definitely be returning!
I had an absolutely wonderful stay at Secrets The Vine in Mexico. From the moment I arrived, everything was immaculate—very clean, modern, and beautifully maintained. The staff was incredibly friendly, attentive, and welcoming, always going out of their way to make sure I felt comfortable and well taken care of. The atmosphere was relaxing, with stunning views that made every moment feel special. The rooms were spotless, and every detail showed a high level of care. I would highly recommend Secrets The Vine to anyone looking for a luxurious and stress-free getaway. This resort exceeded my expectations, and I will definitely be returning!
6
George
27. okt. 2025
·
Overnattede 2 nætter
The property was nice and clean. In certain areas of the property there was a bad sewer smell.
The property was nice and clean. In certain areas of the property there was a bad sewer smell.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er rummelige og komfortable med mange havudsigter og store balkoner; de højere etager imponerer. Nogle gæster rapporterer varm aircondition, spærret udsigt eller forældede/slidte elementer, og et par bemærkede støj fra udstyr på den ene side af bygningen.
Relaterede gæsteanmeldelser
8
Angelica Maria
3. jul. 2025
·
Overnattede 3 nætter
Nice resort, food 6/10, room nice, AC could be blowing harder through the night,
Nice resort, food 6/10, room nice, AC could be blowing harder through the night,
8
Kimberly
19. aug. 2025
·
Overnattede 5 nætter
I was HOT ALL OF THE TIME when in the room. The refrigerator did not keep anything cool. The food wasn’t very good. This property has gone downhill since I was last there.
I was HOT ALL OF THE TIME when in the room. The refrigerator did not keep anything cool. The food wasn’t very good. This property has gone downhill since I was last there.
10
Sukanya
1. nov. 2025
·
Overnattede 6 nætter
Beautiful aesthetically designed resort, our room was spotless with a gorgeous ocean view, bed was comfy, ac worked perfectly. Excellent service by all resort staff at the restaurants, cafe, pool, lounge, lobby. The beach is private, though not too big but always kept clean. Enjoyed authentic Mexican cuisine at the Market Cafe and their enormous breakfast buffet. The shows were nice too especially Mexican night and Halloween celebrations. Wish they had cabanas or at least more beach chairs on the beach. Highly recommend.
Beautiful aesthetically designed resort, our room was spotless with a gorgeous ocean view, bed was comfy, ac worked perfectly. Excellent service by all resort staff at the restaurants, cafe, pool, lounge, lobby. The beach is private, though not too big but always kept clean. Enjoyed authentic Mexican cuisine at the Market Cafe and their enormous breakfast buffet. The shows were nice too especially Mexican night and Halloween celebrations. Wish they had cabanas or at least more beach chairs on the beach. Highly recommend.
10
Sherry J
21. nov. 2025
·
Overnattede 6 nætter
Loved this hotel! This was our third trip to Cancun, and Secrets the Vine was our best trip so far. Room was spotless and spacious. Service was over the top hospitable. Entertainment was high quality all six nights we were there. Very active, festive international vibe. Highly recommend and we'll be back!
Loved this hotel! This was our third trip to Cancun, and Secrets the Vine was our best trip so far. Room was spotless and spacious. Service was over the top hospitable. Entertainment was high quality all six nights we were there. Very active, festive international vibe. Highly recommend and we'll be back!
8
Megan Ann
7. okt. 2025
·
Overnattede 3 nætter
We spent a long weekend with split stay between an ocean view room and a preferred club honeymoon suite. The ocean view was nice and fairly clean. I think it was the south side of the building which was a little loud from the air conditioning units on the balcony. We switched to the honeymoon suit ocean front which was huge and had an L shaped balcony. The sun rise over the ocean from the bed was stunning. 3
We spent a long weekend with split stay between an ocean view room and a preferred club honeymoon suite. The ocean view was nice and fairly clean. I think it was the south side of the building which was a little loud from the air conditioning units on the balcony. We switched to the honeymoon suit ocean front which was huge and had an L shaped balcony. The sun rise over the ocean from the bed was stunning. 3
8
Jenna
13. nov. 2025
·
Overnattede 3 nætter
It said it was an ocean view, but the view from the room was of the building next door.. I was disappointed.
It said it was an ocean view, but the view from the room was of the building next door.. I was disappointed.
6
tapon
15. aug. 2025
·
Overnattede 3 nætter
Room ac was not working properly. Very hot room
Room ac was not working properly. Very hot room
8
Ilene
26. jul. 2025
·
Overnattede 6 nætter
Overall,we enjoyed our stay. We did upgrade to Preferred status and that was definitely a plus for us since the regular pools were quite loud and noisy. Seaweed is an issue so the beach wasn’t very enticing. Room was large, bed very comfortable, view was beautiful, food was better than average for all-inclusive, staff was very friendly and accommodating.
Overall,we enjoyed our stay. We did upgrade to Preferred status and that was definitely a plus for us since the regular pools were quite loud and noisy. Seaweed is an issue so the beach wasn’t very enticing. Room was large, bed very comfortable, view was beautiful, food was better than average for all-inclusive, staff was very friendly and accommodating.
8
Jongwoog
20. nov. 2025
·
Overnattede 3 nætter
Quiet and nice view
Quiet and nice view
10
Alexandria
3. jul. 2025
·
Overnattede 3 nætter
Overall our stay was great. We loved our room and pool and beach areas were really nice. We also enjoyed the restaurants with the Italian being our favorite. My only complaint is they did not take reservations. I also wish the patio furniture was more comfortable.
Overall our stay was great. We loved our room and pool and beach areas were really nice. We also enjoyed the restaurants with the Italian being our favorite. My only complaint is they did not take reservations. I also wish the patio furniture was more comfortable.
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Service
Servicen roses bredt som venlig, opmærksom og professionel, med særligt fremhævede concierge-medarbejdere og poolpersonale. Gentagne klager omfatter insisterende mersalg (vin, ekstra ydelser, timeshare-tilbud) og langsom eller vanskelig placering til middag; isolerede rapporter nævner uhøflige interaktioner i receptionen.
Relaterede gæsteanmeldelser
10
Rebecca
30. nov. 2025
·
Overnattede 5 nætter
Courteous staff, delicious and abundant food, beautiful property, lots of entertainment
Courteous staff, delicious and abundant food, beautiful property, lots of entertainment
4
Kelvin L
31. aug. 2025
·
Overnattede 5 nætter
F&B staff were unfriendly to me on several occasion. Several occasions I asked for drinks or appetizers and either had to ask repeatedly or the worker took care of other guess that were clearly there after me.At the bar they placed drinks in front of other guess and placed mine further down the bar and motioned me to go and get em. I spoke to 3 different managers about my situation and came to the realization that most of the staff were not interested in servicing a person the look like me. I’m a very calm respectful middle age man of color and had multiple encounters were staff members were smiling and polite to others and stoic looking to me. I tried my best to get passed the unfair treatment and realized that too many incidents had occurred. Once I spoke with the manger of the coffee shop, Victor, word got out of my displeasure and the service got worse. I would never go back the that place again and would probably steer clear of Cancún as a whole. The service in the Yucatán was totally different from Cancun Secrets the Vine. Never seen some many non smiling unfriendly people in a resort in my life. I’ve been to Punta Cana 2 times and the service was amazing. I give my overall experience a zero for the F&B section and average in my check in and good with room service and pool side workers Spoke with Isreal, Erica and Victor about the service on Friday. We spent over $3,000 on this vacation and I have a lot of bad memories to show for it!!!
F&B staff were unfriendly to me on several occasion. Several occasions I asked for drinks or appetizers and either had to ask repeatedly or the worker took care of other guess that were clearly there after me.At the bar they placed drinks in front of other guess and placed mine further down the bar and motioned me to go and get em. I spoke to 3 different managers about my situation and came to the realization that most of the staff were not interested in servicing a person the look like me. I’m a very calm respectful middle age man of color and had multiple encounters were staff members were smiling and polite to others and stoic looking to me. I tried my best to get passed the unfair treatment and realized that too many incidents had occurred. Once I spoke with the manger of the coffee shop, Victor, word got out of my displeasure and the service got worse. I would never go back the that place again and would probably steer clear of Cancún as a whole. The service in the Yucatán was totally different from Cancun Secrets the Vine. Never seen some many non smiling unfriendly people in a resort in my life. I’ve been to Punta Cana 2 times and the service was amazing. I give my overall experience a zero for the F&B section and average in my check in and good with room service and pool side workers Spoke with Isreal, Erica and Victor about the service on Friday. We spent over $3,000 on this vacation and I have a lot of bad memories to show for it!!!
8
Van den auwelant
28. sep. 2025
·
Overnattede 2 nætter
Recepcionista Enrique nos prometió mandar las maletas después del check in a las 15:30 dos horas después seguíamos esperando! La persona que me atendió cuando marcamos mucha falta de atención al cliente, el resto del personal bastante amable.
Recepcionista Enrique nos prometió mandar las maletas después del check in a las 15:30 dos horas después seguíamos esperando! La persona que me atendió cuando marcamos mucha falta de atención al cliente, el resto del personal bastante amable.
2
Soriya
25. nov. 2025
·
Overnattede 3 nætter
I had the worst experience when it comes to checking in. The front desk girls were very rude and not helpful.
I had the worst experience when it comes to checking in. The front desk girls were very rude and not helpful.
10
Amarjit
3. nov. 2025
·
Overnattede 6 nætter
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
10
Christian
2. jul. 2025
·
Overnattede 4 nætter
Loved every aspect of our stay *except* the high pressure timeshare sales pitch. Wasted three hours of our vacation for something we never wanted in the first place. For that they lose one star. However, I’d stay there again in a heartbeat.
Loved every aspect of our stay *except* the high pressure timeshare sales pitch. Wasted three hours of our vacation for something we never wanted in the first place. For that they lose one star. However, I’d stay there again in a heartbeat.
6
William
29. okt. 2025
·
Overnattede 5 nætter
I would like a call to discuss this stay at 618-873-2835. I went all inclusive with Expedia and when we got there we had VIP members telling us about how we should sign up with Hyatt and had us sign up to do a tour which was supposed to only be 90 min and ended up being 3 hours when i got up and walked out. They did see my rayban glasses and got concerned that i was recording what they where telling us as they stated it was against Expedia for them to do what they where. This was my 1st vacation and also my 20 year anniversary getaway. The other complaint i have is i am highly contagious to mushrooms and i tol rhem that, i set up breakfast in bed for our anniversary and filled out the paper and when i turned it into the concierge, we even went over me being allergic to mushroom. I ordered the egss with vegetables and he did not say anything about there being mushrooms and when they arrived to the room we had just gotten up so our food was placed by the window and we went to sit down. They showrd us how to open the door to get the hot food and left. We finished our fruit and went to grt our hot breakfast and it was much to my suprise when i went to eat mine there was so many mushrooms we did not eat it and i went down and got breakfast from the market side cafee. I was terribly upset as the 2 times i have had accidently had mushrooms my throat had swollen up and i was rushed to hospital. The spa at the hotel is ok but the 1 across the road is 100 times better and way cheaper
I would like a call to discuss this stay at 618-873-2835. I went all inclusive with Expedia and when we got there we had VIP members telling us about how we should sign up with Hyatt and had us sign up to do a tour which was supposed to only be 90 min and ended up being 3 hours when i got up and walked out. They did see my rayban glasses and got concerned that i was recording what they where telling us as they stated it was against Expedia for them to do what they where. This was my 1st vacation and also my 20 year anniversary getaway. The other complaint i have is i am highly contagious to mushrooms and i tol rhem that, i set up breakfast in bed for our anniversary and filled out the paper and when i turned it into the concierge, we even went over me being allergic to mushroom. I ordered the egss with vegetables and he did not say anything about there being mushrooms and when they arrived to the room we had just gotten up so our food was placed by the window and we went to sit down. They showrd us how to open the door to get the hot food and left. We finished our fruit and went to grt our hot breakfast and it was much to my suprise when i went to eat mine there was so many mushrooms we did not eat it and i went down and got breakfast from the market side cafee. I was terribly upset as the 2 times i have had accidently had mushrooms my throat had swollen up and i was rushed to hospital. The spa at the hotel is ok but the 1 across the road is 100 times better and way cheaper
8
Prashanth
1. dec. 2025
·
Overnattede 4 nætter
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
10
Tyler
16. nov. 2025
·
Overnattede 3 nætter
Incredible experience from check in to check out.
Incredible experience from check in to check out.
10
Pablo
22. nov. 2025
·
Overnattede 5 nætter
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
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Lokation
Beliggende ved stranden i Cancúns Hotel Zone med hurtig adgang til stranden; flere gæster fandt det praktisk i forbindelse med lufthavnstransfer og nærliggende spillesteder. Et par bemærkede, at det ikke er tættest på shopping, og tang kan påvirke kystlinjen sæsonmæssigt.
Relaterede gæsteanmeldelser
10
Emanuel
23. okt. 2025
·
Overnattede 4 nætter
Very nice location and accomadations
Very nice location and accomadations
8
Thomas
19. okt. 2025
·
Overnattede 6 nætter
Nice beach and pool areas. Restaurants were the biggest disappointment. Problems with service in the restaurants, food quality, wait times. Preferred club was not worth the upgrade. Preferred restaurant was the worst on the property. Preferred pool area was not as nice as other pools and the 21st floor lounge area for preferred guests was just a small room with a small bar and some snacks. Premium label liquor wasn’t offered at the pool or beach areas and only a few premium labels were offered. Junior suite was nice and had a large shower but only Pringles and m&m’s were offered as snacks in the room. We had to buy a bottle of wine to watch the Mexican night show. The 7 course Chefs table was a nice dinner but it was an extra $250 per couple. This property is in the hotel zone but not as close to the shopping area. Property was clean and well maintained although there was an horrible sewer odor near the entrance/ lobby area of the building which was also in the piano bar, Dragons restaurant and sports bar. There were some very nice aspects of this resort and many staff members that worked hard to please guests but for us it just fell short in the restaurants. If you are a “foodie” like we are, you may want to explore some other options. If you just want a clean resort, well maintained beach, nice pools, and a quiet atmosphere, this may be for you.
Nice beach and pool areas. Restaurants were the biggest disappointment. Problems with service in the restaurants, food quality, wait times. Preferred club was not worth the upgrade. Preferred restaurant was the worst on the property. Preferred pool area was not as nice as other pools and the 21st floor lounge area for preferred guests was just a small room with a small bar and some snacks. Premium label liquor wasn’t offered at the pool or beach areas and only a few premium labels were offered. Junior suite was nice and had a large shower but only Pringles and m&m’s were offered as snacks in the room. We had to buy a bottle of wine to watch the Mexican night show. The 7 course Chefs table was a nice dinner but it was an extra $250 per couple. This property is in the hotel zone but not as close to the shopping area. Property was clean and well maintained although there was an horrible sewer odor near the entrance/ lobby area of the building which was also in the piano bar, Dragons restaurant and sports bar. There were some very nice aspects of this resort and many staff members that worked hard to please guests but for us it just fell short in the restaurants. If you are a “foodie” like we are, you may want to explore some other options. If you just want a clean resort, well maintained beach, nice pools, and a quiet atmosphere, this may be for you.
10
Chrystal
29. jul. 2025
·
Overnattede 4 nætter
This beautiful property is in a perfect location in the middle of the Hotel Zone. Spacious, well-designed rooms, all with ocean views. Staff were friendly and accommodating. The food in the buffet was spectacular! We also liked the Asian and the Mediterranean restaurants. Unfortunately, we didn’t get to try the steakhouse and Italian restaurants due to the strict dress code (long pants for men). The Peruvian restaurant had good service, but poor food quality. We really wanted to like it, but unfortunately the standard didn’t compare to the rest of the hotel. Nevertheless, this hotel exceeded our expectations and we would definitely stay there again.
This beautiful property is in a perfect location in the middle of the Hotel Zone. Spacious, well-designed rooms, all with ocean views. Staff were friendly and accommodating. The food in the buffet was spectacular! We also liked the Asian and the Mediterranean restaurants. Unfortunately, we didn’t get to try the steakhouse and Italian restaurants due to the strict dress code (long pants for men). The Peruvian restaurant had good service, but poor food quality. We really wanted to like it, but unfortunately the standard didn’t compare to the rest of the hotel. Nevertheless, this hotel exceeded our expectations and we would definitely stay there again.
10
Misty
16. aug. 2025
·
Overnattede 3 nætter
Property very well protected with a gate and security. Area was nice, beach and pools very nice.
Property very well protected with a gate and security. Area was nice, beach and pools very nice.
10
Erick
8. okt. 2025
·
Overnattede 4 nætter
The beach was awesome. The staff were the best! Super welcoming and helpful.
The beach was awesome. The staff were the best! Super welcoming and helpful.
10
Amarjit
3. nov. 2025
·
Overnattede 6 nætter
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
8
hussien
8. jul. 2025
·
Overnattede 2 nætter
All around good resort very close to some real nice spots like taboo and ilieos which were the highlight of the trip. I didnt like the no vapes no smoking areas anywhere on the property gota get on the main road but it is what it is, food was good vibes were nice real chill had a whole fire work show for the 4th staff super friendly not a bad go to
All around good resort very close to some real nice spots like taboo and ilieos which were the highlight of the trip. I didnt like the no vapes no smoking areas anywhere on the property gota get on the main road but it is what it is, food was good vibes were nice real chill had a whole fire work show for the 4th staff super friendly not a bad go to
10
daniel
30. nov. 2025
·
Overnattede 3 nætter
Really great staff, great facilities, right on the beach and great drinks and food
Really great staff, great facilities, right on the beach and great drinks and food
8
Jinghui
6. nov. 2025
·
Overnattede 7 nætter
Very pleasant experience. The environment is beautiful, and the hotel has its own private beachfront along with three swimming pools. In addition to the Market Cafe buffet for breakfast and lunch, there are six different themed restaurants for dinner, all without the need for reservations. The hotel is about 20 minutes from the airport; I booked an Uber for around MX$304, which is about USD $16.
Very pleasant experience. The environment is beautiful, and the hotel has its own private beachfront along with three swimming pools. In addition to the Market Cafe buffet for breakfast and lunch, there are six different themed restaurants for dinner, all without the need for reservations. The hotel is about 20 minutes from the airport; I booked an Uber for around MX$304, which is about USD $16.
10
Julius
23. okt. 2025
·
Overnattede 3 nætter
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
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Spisning
Morgenmaden og flere restauranter modtager ros (især Dragons, italiensk for nogle og Bluewater/steakhouse for andre), men den overordnede feedback er blandet. Forvent lange ventetider til middag på grund af manglende reservationer og hyppige forsøg på mersalg af vin; mulighederne om dagen/ved poolen kan virke begrænsede.
Relaterede gæsteanmeldelser
8
Michael
25. jun. 2025
·
Overnattede 4 nætter
Great place for long weekend! Pools are great and people and staff are friendly! Breakfast and lunch at Market cafe are great. Dinner options are average and could use a upgrade overall.
Great place for long weekend! Pools are great and people and staff are friendly! Breakfast and lunch at Market cafe are great. Dinner options are average and could use a upgrade overall.
6
Stacey
11. sep. 2025
·
Overnattede 5 nætter
Most of the staff was very pleasant and helpful. We did encounter a few people who were not so friendly. The waiter we had at the Italian restaurant our first night was not pleasant and we felt he was annoyed by our presence. The concierge service was great! The food overall was nothing spectacular. The Italian restaurant was not good at all. The hamburger at the grill by the pool was better than the Italian restaurant food. The Bluewater Grill (steak place) was good and very accommodating.
Most of the staff was very pleasant and helpful. We did encounter a few people who were not so friendly. The waiter we had at the Italian restaurant our first night was not pleasant and we felt he was annoyed by our presence. The concierge service was great! The food overall was nothing spectacular. The Italian restaurant was not good at all. The hamburger at the grill by the pool was better than the Italian restaurant food. The Bluewater Grill (steak place) was good and very accommodating.
8
Kathi Wilson
25. nov. 2025
·
Overnattede 11 nætter
We just returned from a wonderful 11 night stay at Secrets. Overall, we enjoyed our stay. Pro: customer service, coffee bar was the best!, food was good and often great. Cons: dinner seatings at several restaurants are a big struggle. Couple of times we had a 2 hour wait. So, work around is be in line at 6 or wait to 8. We would probably return.
We just returned from a wonderful 11 night stay at Secrets. Overall, we enjoyed our stay. Pro: customer service, coffee bar was the best!, food was good and often great. Cons: dinner seatings at several restaurants are a big struggle. Couple of times we had a 2 hour wait. So, work around is be in line at 6 or wait to 8. We would probably return.
10
KUNHYUNG
20. okt. 2025
·
Overnattede 3 nætter
Everything was excellent but the food wasn't great.
Everything was excellent but the food wasn't great.
8
Sherrie
9. sep. 2025
·
Overnattede 4 nætter
Great property. Pool bar staff was excellent. Food quality was so so. Dragons had the best food on the property. Good choices and flavors. Steak house and Italian were both lacking flavor.
Great property. Pool bar staff was excellent. Food quality was so so. Dragons had the best food on the property. Good choices and flavors. Steak house and Italian were both lacking flavor.
8
Sophia
19. aug. 2025
·
Overnattede 4 nætter
I recently stayed at this hotel in Cancun and overall had a great experience. The location was perfect and the style of the hotel was very clean, modern, and sleek. I especially appreciated that it was adults-only, which made for a relaxing atmosphere without kids around. The buffet breakfast and lunch were both very good—fresh, varied, and satisfying. Dinner, however, was hit or miss. The first night we tried the steakhouse and it was excellent, probably the best meal of the trip. Unfortunately, the other restaurants didn’t measure up. The Italian restaurant was pretty flavorless, relying on excess cheese to make up for the lack of taste. The sushi restaurant served good sushi, but the noodles in the ramen and udon were overcooked and disappointing. On the plus side, the drinks across the property were consistently amazing. The staff was kind and attentive, though I did notice that I had to bring up my Expedia Gold membership in order to receive a free upgrade (which was available), as it wasn’t offered or checked proactively. A big area for improvement was the music and entertainment. The poolside music was mostly bland English pop covers, which didn’t fit the setting at all. Being in Mexico, I would have loved to hear more variety, especially in Spanish. The live performers were enjoyable, but adding a DJ or a more dynamic music program would have made the vibe much better.
I recently stayed at this hotel in Cancun and overall had a great experience. The location was perfect and the style of the hotel was very clean, modern, and sleek. I especially appreciated that it was adults-only, which made for a relaxing atmosphere without kids around. The buffet breakfast and lunch were both very good—fresh, varied, and satisfying. Dinner, however, was hit or miss. The first night we tried the steakhouse and it was excellent, probably the best meal of the trip. Unfortunately, the other restaurants didn’t measure up. The Italian restaurant was pretty flavorless, relying on excess cheese to make up for the lack of taste. The sushi restaurant served good sushi, but the noodles in the ramen and udon were overcooked and disappointing. On the plus side, the drinks across the property were consistently amazing. The staff was kind and attentive, though I did notice that I had to bring up my Expedia Gold membership in order to receive a free upgrade (which was available), as it wasn’t offered or checked proactively. A big area for improvement was the music and entertainment. The poolside music was mostly bland English pop covers, which didn’t fit the setting at all. Being in Mexico, I would have loved to hear more variety, especially in Spanish. The live performers were enjoyable, but adding a DJ or a more dynamic music program would have made the vibe much better.
10
Amarjit
3. nov. 2025
·
Overnattede 6 nætter
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
8
Prashanth
1. dec. 2025
·
Overnattede 4 nætter
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
6
juan c
18. okt. 2025
·
Overnattede 4 nætter
I went there with my wife. We have been to Yucatan 5 times and to be honest, this property falls below expectations. From the check in I felt they were trying to sell me their spa and room upgrade. I never been to an all inclusive that tries so hard to sell you a bottle of wine. At every restaurant we went they will offer to speed up the sitting process if we decided to buy wine. They offer a decent selection but I refuse to buy a bottle with 300 to 400% markup, this is quite abusive. Also if you wanted to watch their show, you had to buy a bottle of wine. They require pants for the men to enter their restaurants and a lot of us that travel to the tropics don't pack those making it inconvenient. Another interesting point is their non smoking policy. They force you to go outside to the curb to smoke. I don't smoke but my wife does and frankly, they should have designated smoking areas and avoid their guest feel like outcasts. the room was OK, smelled humid and the AC didn't meet my expectations. The bed was comfortable. What they call a mini bar consisted in 4 small beers and a couple of sodas, nothing else. The beach was good as it has been during my other stays. The service was not to par. You have to take your own towels to the lounge chairs and pray to get an umbrella. To wrap things up, we won't be back there again.
I went there with my wife. We have been to Yucatan 5 times and to be honest, this property falls below expectations. From the check in I felt they were trying to sell me their spa and room upgrade. I never been to an all inclusive that tries so hard to sell you a bottle of wine. At every restaurant we went they will offer to speed up the sitting process if we decided to buy wine. They offer a decent selection but I refuse to buy a bottle with 300 to 400% markup, this is quite abusive. Also if you wanted to watch their show, you had to buy a bottle of wine. They require pants for the men to enter their restaurants and a lot of us that travel to the tropics don't pack those making it inconvenient. Another interesting point is their non smoking policy. They force you to go outside to the curb to smoke. I don't smoke but my wife does and frankly, they should have designated smoking areas and avoid their guest feel like outcasts. the room was OK, smelled humid and the AC didn't meet my expectations. The bed was comfortable. What they call a mini bar consisted in 4 small beers and a couple of sodas, nothing else. The beach was good as it has been during my other stays. The service was not to par. You have to take your own towels to the lounge chairs and pray to get an umbrella. To wrap things up, we won't be back there again.
10
Pablo
22. nov. 2025
·
Overnattede 5 nætter
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Odd
13. nov. 2024
·
Overnattede 4 nætter
Fantastisk opphold. Strålende service fra vi satt foten inn døren, til vi dro. Flotte, store, fine rene rom. Mange gode steder å spise. God kvalitet på.maten til alle måltider. Tror faktisk ikke jeg kan få skrytt nok av dette stedet. Det anbefales på det sterkeste.
Fantastisk opphold. Strålende service fra vi satt foten inn døren, til vi dro. Flotte, store, fine rene rom. Mange gode steder å spise. God kvalitet på.maten til alle måltider. Tror faktisk ikke jeg kan få skrytt nok av dette stedet. Det anbefales på det sterkeste.
10
Humaira
for 3 uger siden
·
Overnattede 3 nætter
The resort is great for couples. We chose the honeymoon suite and it was awesome. The balcony views are breathtaking. The food options are good, could be better but the bars and pools are amazing.
The resort is great for couples. We chose the honeymoon suite and it was awesome. The balcony views are breathtaking. The food options are good, could be better but the bars and pools are amazing.
10
Ibrahim
for 4 uger siden
·
Overnattede 3 nætter
This is an amazing place with good food and drinks. We really enjoyed our short stay but we will be back for a longer stay!
This is an amazing place with good food and drinks. We really enjoyed our short stay but we will be back for a longer stay!
10
Juan
16. sep. 2026
·
Overnattede 2 nætter
We booked the preferred club and all I can say is the room, concierge, and private check in are absolutely worth it!! Comes included with premium liquor so always a plus. Our concierge Sebastian was absolutely Amazing what a gentleman he was!
We booked the preferred club and all I can say is the room, concierge, and private check in are absolutely worth it!! Comes included with premium liquor so always a plus. Our concierge Sebastian was absolutely Amazing what a gentleman he was!
8
Carlos Roberto
15. sep. 2026
·
Overnattede 2 nætter
Hotel con buena ubicación, la mayoría del personal es muy amable, buena zona de albercas, la mayoría parte del día su staff tiene actividades, hotel con buena vista al mar y la laguna.
Hotel con buena ubicación, la mayoría del personal es muy amable, buena zona de albercas, la mayoría parte del día su staff tiene actividades, hotel con buena vista al mar y la laguna.
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
december 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-31: 548.9739362768554USD
- 2026-11-01: 394.2109241564941USD
- 2026-11-02: 382.07394714111325USD
- 2026-11-03: 382.07394714111325USD
- 2026-11-04: 421.59142897338864USD
- 2026-11-05: 493.7485646447754USD
- 2026-11-06: 508.8737804040527USD
- 2026-11-07: NO DATA
- 2026-11-08: 608.2003658276367USD
- 2026-11-09: 468.73913529418945USD
- 2026-11-10: 468.73913529418945USD
- 2026-11-11: 468.73913529418945USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 468.73913529418945USD
- 2026-11-16: 405.98159347045896USD
- 2026-11-17: 405.98159347045896USD
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 454.0060686291504USD
- 2026-11-21: 446.32293567626954USD
- 2026-11-22: 446.32293567626954USD
- 2026-11-23: 419.5475756762695USD
- 2026-11-24: 419.5475756762695USD
- 2026-11-25: 421.77885567626953USD
- 2026-11-26: 446.32293567626954USD
- 2026-11-27: 470.7314419921875USD
- 2026-11-28: 470.7314419921875USD
- 2026-11-29: 470.7314419921875USD
- 2026-11-30: 440.8469096154785USD
- 2026-12-01: 424.90845603149415USD
- 2026-12-02: 424.90845603149415USD
- 2026-12-03: 939.68265375USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 431.88154649780273USD
- 2026-12-07: 424.90845603149415USD
- 2026-12-08: 424.90845603149415USD
- 2026-12-09: 424.90845603149415USD
- 2026-12-10: 452.8007157568359USD
- 2026-12-11: 452.8007157568359USD
- 2026-12-12: 452.8007157568359USD
- 2026-12-13: 452.8007157568359USD
- 2026-12-14: 404.9854230981445USD
- 2026-12-15: 404.9854230981445USD
- 2026-12-16: 404.9854230981445USD
- 2026-12-17: 431.88154649780273USD
- 2026-12-18: 421.77885567626953USD
- 2026-12-19: 393.7588189453125USD
- 2026-12-20: 385.1520689904785USD
- 2026-12-21: 421.7307477868652USD
- 2026-12-22: 421.7307477868652USD
- 2026-12-23: 415.27567680908203USD
- 2026-12-24: 559.3889368432617USD
- 2026-12-25: 561.1705289428711USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer. Dette overnatningssted har en striks dresscode i restauranterne.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort og debetkort. Kontanter accepteres ikke
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm, sikkerhedsalarm og udendørsbelysning
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette overnatningssted inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Den samlede pris for ophold den 31. december inkluderer et gebyr for en obligatorisk gallamiddag nytårsaften
- Gæster under 18 år er ikke tilladt på dette overnatningssted kun for voksne.
- Kun registrerede gæster kan opholde sig på værelserne.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Dette overnatningssted tillader kun kæledyr på specifikke værelser (der skal betales tillægsgebyr, som kan findes i afsnittet om gebyrer). Gæster kan anmode om et af disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne i reservationsbekræftelsen.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
Virksomhedsoplysninger
Overnatningsstedets registreringsnummer 002-025-000409/2026
- Tillægsgebyr for kæledyr: USD 65 pr. kæledyr pr. nat
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Aktiviteter
Swimmingpool
Privat strand
Golfbane (i nærheden)
Strand - i nærheden
Karaoke
Billiard
Udendørs pool
Livemusik
Evening Entertainment
Udendørs møbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Serviceydelser
Forretningscenter
Turistservice
Renseri
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Hæveautomat
Opbevaring af bagage
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Bingo
Concierge Services
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Damprum
Massage
Solarie
Spa og wellnesscenter
Barber/Skønhedssalon
Kropsbehandlinger
Ansigtsbehandlinger
Bar ved poolen
Morgenmad på værelset
Kun voksne
Beach Sun Loungers
Snack Bar/Deli
Parkering
Parkering
Transport til/Fra lufthavn
Overvåget parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi