Secrets The Vine Cancún
523 US$
/ noche
Promedio para noviembre
Precios para Secrets The Vine Cancún
Selecciona fechas para ver precios y disponibilidad
523 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Secrets The Vine Cancún, los precios por noche son de 311 US$ de media en el mes más barato (septiembre) y de 702 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 597 US$ |
| febrero | 702 US$ |
| marzo | 568 US$ |
| abril | 456 US$ |
| mayo | 390 US$ |
| junio | 357 US$ |
| julio | 347 US$ |
| agosto | 326 US$ |
| septiembre | 311 US$ |
| octubre | 421 US$ |
| noviembre | 523 US$ |
| diciembre | 607 US$ |
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nov · 523 US$
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Más caro: febrero (aprox. 702 US$)
Más barato: septiembre (aprox. 311 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 4 piscinas al aire libre, una sauna y un gimnasio. El servicio de transporte (de p...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 4 piscinas al aire libre, una sauna y un gimnasio. El servicio de transporte (de pago) te llevará a varios puntos imprescindibles de la zona.
Servicios empresariales
Tendrás un centro de negocios, check-out exprés y periódicos gratuitos en el vestíbulo a tu disposición. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Prueba algo de cocina mexicana en Market Cafe, un restaurante en el que, además, podrás contemplar las vistas al al océano. Si lo prefieres, puedes simplemente llamar al servicio de habitaciones las 24 horas. Si necesitas un buen refresco puedes elegir entre el bar en la playa, 7 bares con salón y 3 bares junto a la piscina.
Habitaciones
Disfruta de una agradable estancia en una de las 497 habitaciones con televisión de pantalla plana. Las habitaciones disponen de balcón amueblado. Para los momentos de ocio, tendrás un televisor con canales por satélite y conexión a Internet por cable y wifi gratis. El cuarto de baño está provisto de ducha, cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.
Ubicación
Si decides alojarte en Secrets The Vine Cancun - Adults Only - All Inclusive, te encontrarás en una fantástica zona de Cancún (Zona Hotelera) y estarás a menos de cinco minutos en coche de Campo de golf Iberostar Cancún y Plaza la Isla.
Qué hay cerca
Playa Ballenas(0.1 millas)
Laguna Nichupté(0.3 millas)
Aquaworld(0.6 millas)
Centro Comercial Luxury Avenue(0.8 millas)
Centro comercial Kukulcan Plaza(0.9 millas)
Sala para eventos Oasis Arena(1.1 millas)
San Miguelito(1.1 millas)
Playa Marlín(1.2 millas)
Playas de la zona hotelera(1.2 millas)
Museo Maya de Cancún(1.4 millas)
Campo de golf Iberostar Cancún(1.4 millas)
Museo Sensorial del Tequila(1.5 millas)
El Sol de Cancún(1.6 millas)
Plaza la Isla(1.7 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(1.7 millas)
El aeropuerto más práctico para llegar a Secrets The Vine Cancun - Adults Only - All Inclusive se encuentra en Cancún, Quintana Roo (CUN-Cancún Intl.)(11 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
Boulevard Kukulcan Km 14.5 Retorno del Rey Lote 38 & 38B, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Playa Ballenas (0.1 millas)
Laguna Nichupté (0.3 millas)
Aquaworld (0.6 millas)
Centro Comercial Luxury Avenue (0.8 millas)
Centro comercial Kukulcan Plaza (0.9 millas)
Sala para eventos Oasis Arena (1.1 millas)
Opciones de habitación
7
Preferred Club Honeymoon Suite Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
770 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Bañera de hidromasaje privada interiorBañera de hidromasaje privada
8
Preferred Club Honeymoon Suite Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
770 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Bañera de hidromasaje privada interiorBañera de hidromasaje privada
7
Preferred Club Master Suite Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
1324 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Bañera de hidromasaje privada interiorBañera de hidromasaje privada
6
Deluxe Partial Ocean View Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
475 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Preferred Club Deluxe Ocean View King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
475 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Honeymoon Suite Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
775 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Bañera de hidromasaje privada interiorBañera de hidromasaje privada
9
Preferred Club Master Suite Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
1324 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Bañera de hidromasaje privada interiorBañera de hidromasaje privada
6
Deluxe Ocean View Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
475 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
7
Preferred Club Deluxe Ocean View Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
475 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
5
Deluxe Partial Ocean View King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
475 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Junior Suite Ocean View King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
712 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Master Suite Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
1324 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Bañera de hidromasaje privada interiorBañera de hidromasaje privada
8
Preferred Club Junior Suite Ocean View King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
712 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Master Suite Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
1324 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Bañera de hidromasaje privada interiorBañera de hidromasaje privada
6
Honeymoon Suite Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
770 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Bañera de hidromasaje privada interiorBañera de hidromasaje privada
5
Deluxe Ocean View King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
474 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
Reseñas de los huéspedes sobre Secrets The Vine Cancún
8.8
Fabuloso
Basado en 3205 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
85%
Familia
4%
Grupo
7%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Secrets The Vine Cancun - Todo Incluido Solo para Adultos, los viajeros elogian constantemente al personal amable y atento, las habitaciones limpias con impresionantes vistas al mar y el fácil acceso a la playa y la piscina, describiendo un ambiente relajado para adultos con muchas actividades y algo de entretenimiento nocturno.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Secrets The Vine Cancun - Todo Incluido Solo para Adultos, los viajeros elogian constantemente al personal amable y atento, las habitaciones limpias con impresionantes vistas al mar y el fácil acceso a la playa y la piscina, describiendo un ambiente relajado para adultos con muchas actividades y algo de entretenimiento nocturno.
Las áreas de spa y piscina reciben cumplidos frecuentes, y muchos huéspedes disfrutan de las vistas desde los pisos superiores. Las desventajas comunes incluyen largas esperas para cenar debido a la falta de reservas, la insistencia en ofrecer vino, extras o participaciones en programas de intercambio vacacional, y la comida que varía de excelente a promedio. Algunos mencionan puntos desactualizados o desgastados, olores ocasionales o problemas de mantenimiento, y frustraciones esporádicas con el aire acondicionado o la asignación de habitaciones. Es ideal para viajeros que buscan una escapada fácil y solo para adultos.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias piscinas, fácil acceso a la playa y un spa bien valorado destacan; hay disponibles cabañas y un área Preferred Club. El ambiente es tranquilo con entretenimiento diurno limitado, y varios huéspedes señalan el cierre temprano de la piscina y la competencia ocasional por las tumbonas.
Reseñas de huéspedes relacionadas
8
Stacy
5 oct 2025
·
Se alojó 4 noches
Excellent service but its a quiet resort. There is no entertainment at the pools. Only one pool has music. No entertainment venue. Just small performances every once in awhile at one of the bars. If you just want to relax, its a great resort. If you want entertainment, you will be disappointed.
Excellent service but its a quiet resort. There is no entertainment at the pools. Only one pool has music. No entertainment venue. Just small performances every once in awhile at one of the bars. If you just want to relax, its a great resort. If you want entertainment, you will be disappointed.
8
Josette
10 jul 2025
·
Se alojó 3 noches
The pools were large and quiet.
The pools were large and quiet.
10
Katia
2 ago 2025
·
Se alojó 5 noches
An excellent hotel offering a wide range of dining options. The preferred club suites are exceptionally spacious and comfortable. However, I would prefer a firmer mattress as the current one was too soft for my liking. Additionally, enhancing the pool areas with music would greatly improve the atmosphere, considering this is an adult-only hotel and not a spiritual retreat. Overall, I highly recommend this hotel.
An excellent hotel offering a wide range of dining options. The preferred club suites are exceptionally spacious and comfortable. However, I would prefer a firmer mattress as the current one was too soft for my liking. Additionally, enhancing the pool areas with music would greatly improve the atmosphere, considering this is an adult-only hotel and not a spiritual retreat. Overall, I highly recommend this hotel.
10
Adrienne
4 nov 2025
·
Se alojó 3 noches
The ocean view was beautiful. The spa experience was amazing.
The ocean view was beautiful. The spa experience was amazing.
10
Tiffany Monet Walker
2 oct 2025
·
Se alojó 2 noches
Spa was excellent , very relaxing , staff was incredible.
Spa was excellent , very relaxing , staff was incredible.
10
Gisselle
25 ago 2025
·
Se alojó 2 noches
From the minute we arrived, the staff was amazing. They were kind and accommodating, especially considering our flight arrived super early. We did not have any unpleasant interactions while at Secrets the Vine. Special shoutout to Alejandro, front desk; James, Nebbiolo Ristorante; Manuel, Bluewater Grill; and all of the bartenders and staff they made our short stay amazing. Drawbacks: All of the pools close before 8pm. If you want a “lively” resort, this isn’t for you. It’s super relaxed and great for meeting new people as you can hear each other talk. The beach was full of seaweed, but that’s going on at every hotel/resort in the area. They all clean it over night so if you wake up super early you can probably swim for a while. We opted for a day trip to Isla Mujeres for our beach fix. Overall, We would definitely return as I still want to try their Asian Restaurant, Dragons, and I absolutely loved the experience. If I am taking my full family I would go to their sister property Breathless.
From the minute we arrived, the staff was amazing. They were kind and accommodating, especially considering our flight arrived super early. We did not have any unpleasant interactions while at Secrets the Vine. Special shoutout to Alejandro, front desk; James, Nebbiolo Ristorante; Manuel, Bluewater Grill; and all of the bartenders and staff they made our short stay amazing. Drawbacks: All of the pools close before 8pm. If you want a “lively” resort, this isn’t for you. It’s super relaxed and great for meeting new people as you can hear each other talk. The beach was full of seaweed, but that’s going on at every hotel/resort in the area. They all clean it over night so if you wake up super early you can probably swim for a while. We opted for a day trip to Isla Mujeres for our beach fix. Overall, We would definitely return as I still want to try their Asian Restaurant, Dragons, and I absolutely loved the experience. If I am taking my full family I would go to their sister property Breathless.
8
Prashanth
1 dic 2025
·
Se alojó 4 noches
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
10
Dy
17 jul 2025
·
Se alojó 5 noches
Secrets was a great resort for me and my wife to celebrate our anniversary. No kids really helped at the pool and speaking of cools, they have 3 great pools that are big and comfortable. The restaurants were DELICIOUS! especially the Sea Salt. The staff was super accommodating, friendly and helpful, which is always nice. I would highly recommend this for anyone!
Secrets was a great resort for me and my wife to celebrate our anniversary. No kids really helped at the pool and speaking of cools, they have 3 great pools that are big and comfortable. The restaurants were DELICIOUS! especially the Sea Salt. The staff was super accommodating, friendly and helpful, which is always nice. I would highly recommend this for anyone!
10
John
19 feb 2026
·
Se alojó 3 noches
This was an amazing stay! The resort was immaculate and our room with the full ocean view was amazing! Our private concierge checked in on us daily and helped navigate everything there was to do. The food, especially the breakfast, was top notch. Lots of night time entertainment to go along and the pools were great. Just be sure to get there early to get your spot. We loved it so much, we plan to return.
This was an amazing stay! The resort was immaculate and our room with the full ocean view was amazing! Our private concierge checked in on us daily and helped navigate everything there was to do. The food, especially the breakfast, was top notch. Lots of night time entertainment to go along and the pools were great. Just be sure to get there early to get your spot. We loved it so much, we plan to return.
10
Julius
23 oct 2025
·
Se alojó 3 noches
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las reseñas describen frecuentemente el complejo y las habitaciones como muy limpios y bien cuidados. Una minoría informa sobre problemas de mantenimiento u olores en algunas áreas (por ejemplo, olores a pintura o alcantarilla) y desgaste ocasional.
Reseñas de huéspedes relacionadas
6
GREGORY
18 sept 2025
·
Se alojó 5 noches
Great room …. Maybe the best I have stayed in…. The room and the building overall is showing wear and tear…. As we were starting our last evening the elevators malfunctioned. Room service choices were pretty limited and the phone didn’t always get answered….. once we never received our order but a guy did come to the door with another room’s order…. Front gate security was senseless and unnecessarily slow…. I told the gatekeeper that my name was Philip Calderon and he looked for that name on the list. Hotel has some great bones but the staff is really mismanaged. Food was ok pool was nice….. took me 35 minutes to order a beer and there appears to me that they are not under staffed…..overall pretty frustrating to be at such a nice place for the staff to be killing the good vibes
Great room …. Maybe the best I have stayed in…. The room and the building overall is showing wear and tear…. As we were starting our last evening the elevators malfunctioned. Room service choices were pretty limited and the phone didn’t always get answered….. once we never received our order but a guy did come to the door with another room’s order…. Front gate security was senseless and unnecessarily slow…. I told the gatekeeper that my name was Philip Calderon and he looked for that name on the list. Hotel has some great bones but the staff is really mismanaged. Food was ok pool was nice….. took me 35 minutes to order a beer and there appears to me that they are not under staffed…..overall pretty frustrating to be at such a nice place for the staff to be killing the good vibes
10
Latoya
15 nov 2025
·
Se alojó 3 noches
The property was very well kept and clean. Customer service is awesome, we really enjoyed the stay.
The property was very well kept and clean. Customer service is awesome, we really enjoyed the stay.
4
William
21 oct 2025
·
Se alojó 6 noches
Hotel smelled like paint, room 1003 not completely stocked when checked in. Roof leaking outside front door floor had water every morning in front of door rags placed on floor
Hotel smelled like paint, room 1003 not completely stocked when checked in. Roof leaking outside front door floor had water every morning in front of door rags placed on floor
10
Richard Damion
29 nov 2025
·
Se alojó 5 noches
Excellent customer service! Clean rooms, attentive staff, delicious food and beautiful grounds
Excellent customer service! Clean rooms, attentive staff, delicious food and beautiful grounds
10
Hac Van
8 nov 2025
·
Se alojó 7 noches
The room was clean. Service was impeccable and everyone that worked there seemed genuinely happy and was helpful. The food was better than I expected.
The room was clean. Service was impeccable and everyone that worked there seemed genuinely happy and was helpful. The food was better than I expected.
10
Amarjit
3 nov 2025
·
Se alojó 6 noches
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
6
Cindy
19 sept 2025
·
Se alojó 3 noches
Property is beautiful but there were some issues needing repair. Overall, great stay, lovely staff, nice property with beautiful views.
Property is beautiful but there were some issues needing repair. Overall, great stay, lovely staff, nice property with beautiful views.
8
Autumn
18 oct 2025
·
Se alojó 4 noches
staff was lovely. rooms could use cleaner furniture and softer sheets. a strange sewage smell was present in one end of the lobby by the piano bar/asian fusion restaurant. food was great! the pools and beach access was also picture perfect.
staff was lovely. rooms could use cleaner furniture and softer sheets. a strange sewage smell was present in one end of the lobby by the piano bar/asian fusion restaurant. food was great! the pools and beach access was also picture perfect.
10
Erica
29 sept 2025
·
Se alojó 3 noches
I had an absolutely wonderful stay at Secrets The Vine in Mexico. From the moment I arrived, everything was immaculate—very clean, modern, and beautifully maintained. The staff was incredibly friendly, attentive, and welcoming, always going out of their way to make sure I felt comfortable and well taken care of. The atmosphere was relaxing, with stunning views that made every moment feel special. The rooms were spotless, and every detail showed a high level of care. I would highly recommend Secrets The Vine to anyone looking for a luxurious and stress-free getaway. This resort exceeded my expectations, and I will definitely be returning!
I had an absolutely wonderful stay at Secrets The Vine in Mexico. From the moment I arrived, everything was immaculate—very clean, modern, and beautifully maintained. The staff was incredibly friendly, attentive, and welcoming, always going out of their way to make sure I felt comfortable and well taken care of. The atmosphere was relaxing, with stunning views that made every moment feel special. The rooms were spotless, and every detail showed a high level of care. I would highly recommend Secrets The Vine to anyone looking for a luxurious and stress-free getaway. This resort exceeded my expectations, and I will definitely be returning!
6
George
27 oct 2025
·
Se alojó 2 noches
The property was nice and clean. In certain areas of the property there was a bad sewer smell.
The property was nice and clean. In certain areas of the property there was a bad sewer smell.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son espaciosas y cómodas, con muchas vistas al mar y balcones grandes; los pisos superiores impresionan. Algunos huéspedes informan sobre aire acondicionado cálido, vistas obstruidas o elementos anticuados/desgastados, y algunos notaron ruido proveniente de equipos en un lado del edificio.
Reseñas de huéspedes relacionadas
8
Angelica Maria
3 jul 2025
·
Se alojó 3 noches
Nice resort, food 6/10, room nice, AC could be blowing harder through the night,
Nice resort, food 6/10, room nice, AC could be blowing harder through the night,
8
Kimberly
19 ago 2025
·
Se alojó 5 noches
I was HOT ALL OF THE TIME when in the room. The refrigerator did not keep anything cool. The food wasn’t very good. This property has gone downhill since I was last there.
I was HOT ALL OF THE TIME when in the room. The refrigerator did not keep anything cool. The food wasn’t very good. This property has gone downhill since I was last there.
10
Sukanya
1 nov 2025
·
Se alojó 6 noches
Beautiful aesthetically designed resort, our room was spotless with a gorgeous ocean view, bed was comfy, ac worked perfectly. Excellent service by all resort staff at the restaurants, cafe, pool, lounge, lobby. The beach is private, though not too big but always kept clean. Enjoyed authentic Mexican cuisine at the Market Cafe and their enormous breakfast buffet. The shows were nice too especially Mexican night and Halloween celebrations. Wish they had cabanas or at least more beach chairs on the beach. Highly recommend.
Beautiful aesthetically designed resort, our room was spotless with a gorgeous ocean view, bed was comfy, ac worked perfectly. Excellent service by all resort staff at the restaurants, cafe, pool, lounge, lobby. The beach is private, though not too big but always kept clean. Enjoyed authentic Mexican cuisine at the Market Cafe and their enormous breakfast buffet. The shows were nice too especially Mexican night and Halloween celebrations. Wish they had cabanas or at least more beach chairs on the beach. Highly recommend.
10
Sherry J
21 nov 2025
·
Se alojó 6 noches
Loved this hotel! This was our third trip to Cancun, and Secrets the Vine was our best trip so far. Room was spotless and spacious. Service was over the top hospitable. Entertainment was high quality all six nights we were there. Very active, festive international vibe. Highly recommend and we'll be back!
Loved this hotel! This was our third trip to Cancun, and Secrets the Vine was our best trip so far. Room was spotless and spacious. Service was over the top hospitable. Entertainment was high quality all six nights we were there. Very active, festive international vibe. Highly recommend and we'll be back!
8
Megan Ann
7 oct 2025
·
Se alojó 3 noches
We spent a long weekend with split stay between an ocean view room and a preferred club honeymoon suite. The ocean view was nice and fairly clean. I think it was the south side of the building which was a little loud from the air conditioning units on the balcony. We switched to the honeymoon suit ocean front which was huge and had an L shaped balcony. The sun rise over the ocean from the bed was stunning. 3
We spent a long weekend with split stay between an ocean view room and a preferred club honeymoon suite. The ocean view was nice and fairly clean. I think it was the south side of the building which was a little loud from the air conditioning units on the balcony. We switched to the honeymoon suit ocean front which was huge and had an L shaped balcony. The sun rise over the ocean from the bed was stunning. 3
8
Jenna
13 nov 2025
·
Se alojó 3 noches
It said it was an ocean view, but the view from the room was of the building next door.. I was disappointed.
It said it was an ocean view, but the view from the room was of the building next door.. I was disappointed.
6
tapon
15 ago 2025
·
Se alojó 3 noches
Room ac was not working properly. Very hot room
Room ac was not working properly. Very hot room
8
Ilene
26 jul 2025
·
Se alojó 6 noches
Overall,we enjoyed our stay. We did upgrade to Preferred status and that was definitely a plus for us since the regular pools were quite loud and noisy. Seaweed is an issue so the beach wasn’t very enticing. Room was large, bed very comfortable, view was beautiful, food was better than average for all-inclusive, staff was very friendly and accommodating.
Overall,we enjoyed our stay. We did upgrade to Preferred status and that was definitely a plus for us since the regular pools were quite loud and noisy. Seaweed is an issue so the beach wasn’t very enticing. Room was large, bed very comfortable, view was beautiful, food was better than average for all-inclusive, staff was very friendly and accommodating.
8
Jongwoog
20 nov 2025
·
Se alojó 3 noches
Quiet and nice view
Quiet and nice view
10
Alexandria
3 jul 2025
·
Se alojó 3 noches
Overall our stay was great. We loved our room and pool and beach areas were really nice. We also enjoyed the restaurants with the Italian being our favorite. My only complaint is they did not take reservations. I also wish the patio furniture was more comfortable.
Overall our stay was great. We loved our room and pool and beach areas were really nice. We also enjoyed the restaurants with the Italian being our favorite. My only complaint is they did not take reservations. I also wish the patio furniture was more comfortable.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado por ser amable, atento y profesional, con conserjes y personal de la piscina destacados. Las quejas recurrentes incluyen la insistencia en ofrecer extras (vino, complementos, programas de intercambio vacacional) y la lentitud o dificultad para conseguir mesa en la cena; algunos casos aislados mencionan interacciones groseras en la recepción.
Reseñas de huéspedes relacionadas
10
Rebecca
30 nov 2025
·
Se alojó 5 noches
Courteous staff, delicious and abundant food, beautiful property, lots of entertainment
Courteous staff, delicious and abundant food, beautiful property, lots of entertainment
4
Kelvin L
31 ago 2025
·
Se alojó 5 noches
F&B staff were unfriendly to me on several occasion. Several occasions I asked for drinks or appetizers and either had to ask repeatedly or the worker took care of other guess that were clearly there after me.At the bar they placed drinks in front of other guess and placed mine further down the bar and motioned me to go and get em. I spoke to 3 different managers about my situation and came to the realization that most of the staff were not interested in servicing a person the look like me. I’m a very calm respectful middle age man of color and had multiple encounters were staff members were smiling and polite to others and stoic looking to me. I tried my best to get passed the unfair treatment and realized that too many incidents had occurred. Once I spoke with the manger of the coffee shop, Victor, word got out of my displeasure and the service got worse. I would never go back the that place again and would probably steer clear of Cancún as a whole. The service in the Yucatán was totally different from Cancun Secrets the Vine. Never seen some many non smiling unfriendly people in a resort in my life. I’ve been to Punta Cana 2 times and the service was amazing. I give my overall experience a zero for the F&B section and average in my check in and good with room service and pool side workers Spoke with Isreal, Erica and Victor about the service on Friday. We spent over $3,000 on this vacation and I have a lot of bad memories to show for it!!!
F&B staff were unfriendly to me on several occasion. Several occasions I asked for drinks or appetizers and either had to ask repeatedly or the worker took care of other guess that were clearly there after me.At the bar they placed drinks in front of other guess and placed mine further down the bar and motioned me to go and get em. I spoke to 3 different managers about my situation and came to the realization that most of the staff were not interested in servicing a person the look like me. I’m a very calm respectful middle age man of color and had multiple encounters were staff members were smiling and polite to others and stoic looking to me. I tried my best to get passed the unfair treatment and realized that too many incidents had occurred. Once I spoke with the manger of the coffee shop, Victor, word got out of my displeasure and the service got worse. I would never go back the that place again and would probably steer clear of Cancún as a whole. The service in the Yucatán was totally different from Cancun Secrets the Vine. Never seen some many non smiling unfriendly people in a resort in my life. I’ve been to Punta Cana 2 times and the service was amazing. I give my overall experience a zero for the F&B section and average in my check in and good with room service and pool side workers Spoke with Isreal, Erica and Victor about the service on Friday. We spent over $3,000 on this vacation and I have a lot of bad memories to show for it!!!
8
Van den auwelant
28 sept 2025
·
Se alojó 2 noches
Recepcionista Enrique nos prometió mandar las maletas después del check in a las 15:30 dos horas después seguíamos esperando! La persona que me atendió cuando marcamos mucha falta de atención al cliente, el resto del personal bastante amable.
Recepcionista Enrique nos prometió mandar las maletas después del check in a las 15:30 dos horas después seguíamos esperando! La persona que me atendió cuando marcamos mucha falta de atención al cliente, el resto del personal bastante amable.
2
Soriya
25 nov 2025
·
Se alojó 3 noches
I had the worst experience when it comes to checking in. The front desk girls were very rude and not helpful.
I had the worst experience when it comes to checking in. The front desk girls were very rude and not helpful.
10
Amarjit
3 nov 2025
·
Se alojó 6 noches
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
10
Christian
2 jul 2025
·
Se alojó 4 noches
Loved every aspect of our stay *except* the high pressure timeshare sales pitch. Wasted three hours of our vacation for something we never wanted in the first place. For that they lose one star. However, I’d stay there again in a heartbeat.
Loved every aspect of our stay *except* the high pressure timeshare sales pitch. Wasted three hours of our vacation for something we never wanted in the first place. For that they lose one star. However, I’d stay there again in a heartbeat.
6
William
29 oct 2025
·
Se alojó 5 noches
I would like a call to discuss this stay at 618-873-2835. I went all inclusive with Expedia and when we got there we had VIP members telling us about how we should sign up with Hyatt and had us sign up to do a tour which was supposed to only be 90 min and ended up being 3 hours when i got up and walked out. They did see my rayban glasses and got concerned that i was recording what they where telling us as they stated it was against Expedia for them to do what they where. This was my 1st vacation and also my 20 year anniversary getaway. The other complaint i have is i am highly contagious to mushrooms and i tol rhem that, i set up breakfast in bed for our anniversary and filled out the paper and when i turned it into the concierge, we even went over me being allergic to mushroom. I ordered the egss with vegetables and he did not say anything about there being mushrooms and when they arrived to the room we had just gotten up so our food was placed by the window and we went to sit down. They showrd us how to open the door to get the hot food and left. We finished our fruit and went to grt our hot breakfast and it was much to my suprise when i went to eat mine there was so many mushrooms we did not eat it and i went down and got breakfast from the market side cafee. I was terribly upset as the 2 times i have had accidently had mushrooms my throat had swollen up and i was rushed to hospital. The spa at the hotel is ok but the 1 across the road is 100 times better and way cheaper
I would like a call to discuss this stay at 618-873-2835. I went all inclusive with Expedia and when we got there we had VIP members telling us about how we should sign up with Hyatt and had us sign up to do a tour which was supposed to only be 90 min and ended up being 3 hours when i got up and walked out. They did see my rayban glasses and got concerned that i was recording what they where telling us as they stated it was against Expedia for them to do what they where. This was my 1st vacation and also my 20 year anniversary getaway. The other complaint i have is i am highly contagious to mushrooms and i tol rhem that, i set up breakfast in bed for our anniversary and filled out the paper and when i turned it into the concierge, we even went over me being allergic to mushroom. I ordered the egss with vegetables and he did not say anything about there being mushrooms and when they arrived to the room we had just gotten up so our food was placed by the window and we went to sit down. They showrd us how to open the door to get the hot food and left. We finished our fruit and went to grt our hot breakfast and it was much to my suprise when i went to eat mine there was so many mushrooms we did not eat it and i went down and got breakfast from the market side cafee. I was terribly upset as the 2 times i have had accidently had mushrooms my throat had swollen up and i was rushed to hospital. The spa at the hotel is ok but the 1 across the road is 100 times better and way cheaper
8
Prashanth
1 dic 2025
·
Se alojó 4 noches
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
10
Tyler
16 nov 2025
·
Se alojó 3 noches
Incredible experience from check in to check out.
Incredible experience from check in to check out.
10
Pablo
22 nov 2025
·
Se alojó 5 noches
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicado frente a la playa en la Zona Hotelera de Cancún, con un rápido acceso a la playa; varios huéspedes lo encontraron conveniente para traslados desde el aeropuerto y lugares cercanos. Algunos señalaron que no está cerca de las tiendas, y las algas pueden afectar la costa estacionalmente.
Reseñas de huéspedes relacionadas
10
Emanuel
23 oct 2025
·
Se alojó 4 noches
Very nice location and accomadations
Very nice location and accomadations
8
Thomas
19 oct 2025
·
Se alojó 6 noches
Nice beach and pool areas. Restaurants were the biggest disappointment. Problems with service in the restaurants, food quality, wait times. Preferred club was not worth the upgrade. Preferred restaurant was the worst on the property. Preferred pool area was not as nice as other pools and the 21st floor lounge area for preferred guests was just a small room with a small bar and some snacks. Premium label liquor wasn’t offered at the pool or beach areas and only a few premium labels were offered. Junior suite was nice and had a large shower but only Pringles and m&m’s were offered as snacks in the room. We had to buy a bottle of wine to watch the Mexican night show. The 7 course Chefs table was a nice dinner but it was an extra $250 per couple. This property is in the hotel zone but not as close to the shopping area. Property was clean and well maintained although there was an horrible sewer odor near the entrance/ lobby area of the building which was also in the piano bar, Dragons restaurant and sports bar. There were some very nice aspects of this resort and many staff members that worked hard to please guests but for us it just fell short in the restaurants. If you are a “foodie” like we are, you may want to explore some other options. If you just want a clean resort, well maintained beach, nice pools, and a quiet atmosphere, this may be for you.
Nice beach and pool areas. Restaurants were the biggest disappointment. Problems with service in the restaurants, food quality, wait times. Preferred club was not worth the upgrade. Preferred restaurant was the worst on the property. Preferred pool area was not as nice as other pools and the 21st floor lounge area for preferred guests was just a small room with a small bar and some snacks. Premium label liquor wasn’t offered at the pool or beach areas and only a few premium labels were offered. Junior suite was nice and had a large shower but only Pringles and m&m’s were offered as snacks in the room. We had to buy a bottle of wine to watch the Mexican night show. The 7 course Chefs table was a nice dinner but it was an extra $250 per couple. This property is in the hotel zone but not as close to the shopping area. Property was clean and well maintained although there was an horrible sewer odor near the entrance/ lobby area of the building which was also in the piano bar, Dragons restaurant and sports bar. There were some very nice aspects of this resort and many staff members that worked hard to please guests but for us it just fell short in the restaurants. If you are a “foodie” like we are, you may want to explore some other options. If you just want a clean resort, well maintained beach, nice pools, and a quiet atmosphere, this may be for you.
10
Chrystal
29 jul 2025
·
Se alojó 4 noches
This beautiful property is in a perfect location in the middle of the Hotel Zone. Spacious, well-designed rooms, all with ocean views. Staff were friendly and accommodating. The food in the buffet was spectacular! We also liked the Asian and the Mediterranean restaurants. Unfortunately, we didn’t get to try the steakhouse and Italian restaurants due to the strict dress code (long pants for men). The Peruvian restaurant had good service, but poor food quality. We really wanted to like it, but unfortunately the standard didn’t compare to the rest of the hotel. Nevertheless, this hotel exceeded our expectations and we would definitely stay there again.
This beautiful property is in a perfect location in the middle of the Hotel Zone. Spacious, well-designed rooms, all with ocean views. Staff were friendly and accommodating. The food in the buffet was spectacular! We also liked the Asian and the Mediterranean restaurants. Unfortunately, we didn’t get to try the steakhouse and Italian restaurants due to the strict dress code (long pants for men). The Peruvian restaurant had good service, but poor food quality. We really wanted to like it, but unfortunately the standard didn’t compare to the rest of the hotel. Nevertheless, this hotel exceeded our expectations and we would definitely stay there again.
10
Misty
16 ago 2025
·
Se alojó 3 noches
Property very well protected with a gate and security. Area was nice, beach and pools very nice.
Property very well protected with a gate and security. Area was nice, beach and pools very nice.
10
Erick
8 oct 2025
·
Se alojó 4 noches
The beach was awesome. The staff were the best! Super welcoming and helpful.
The beach was awesome. The staff were the best! Super welcoming and helpful.
10
Amarjit
3 nov 2025
·
Se alojó 6 noches
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
8
hussien
8 jul 2025
·
Se alojó 2 noches
All around good resort very close to some real nice spots like taboo and ilieos which were the highlight of the trip. I didnt like the no vapes no smoking areas anywhere on the property gota get on the main road but it is what it is, food was good vibes were nice real chill had a whole fire work show for the 4th staff super friendly not a bad go to
All around good resort very close to some real nice spots like taboo and ilieos which were the highlight of the trip. I didnt like the no vapes no smoking areas anywhere on the property gota get on the main road but it is what it is, food was good vibes were nice real chill had a whole fire work show for the 4th staff super friendly not a bad go to
10
daniel
30 nov 2025
·
Se alojó 3 noches
Really great staff, great facilities, right on the beach and great drinks and food
Really great staff, great facilities, right on the beach and great drinks and food
8
Jinghui
6 nov 2025
·
Se alojó 7 noches
Very pleasant experience. The environment is beautiful, and the hotel has its own private beachfront along with three swimming pools. In addition to the Market Cafe buffet for breakfast and lunch, there are six different themed restaurants for dinner, all without the need for reservations. The hotel is about 20 minutes from the airport; I booked an Uber for around MX$304, which is about USD $16.
Very pleasant experience. The environment is beautiful, and the hotel has its own private beachfront along with three swimming pools. In addition to the Market Cafe buffet for breakfast and lunch, there are six different themed restaurants for dinner, all without the need for reservations. The hotel is about 20 minutes from the airport; I booked an Uber for around MX$304, which is about USD $16.
10
Julius
23 oct 2025
·
Se alojó 3 noches
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno y varios restaurantes reciben elogios (en particular Dragons, el italiano para algunos, y Bluewater/steakhouse para otros), pero en general, las opiniones son mixtas. Espere largas esperas para cenar debido a la falta de reservas y la frecuente insistencia en ofrecer vino; las opciones diurnas/en la piscina pueden sentirse limitadas.
Reseñas de huéspedes relacionadas
8
Michael
25 jun 2025
·
Se alojó 4 noches
Great place for long weekend! Pools are great and people and staff are friendly! Breakfast and lunch at Market cafe are great. Dinner options are average and could use a upgrade overall.
Great place for long weekend! Pools are great and people and staff are friendly! Breakfast and lunch at Market cafe are great. Dinner options are average and could use a upgrade overall.
6
Stacey
11 sept 2025
·
Se alojó 5 noches
Most of the staff was very pleasant and helpful. We did encounter a few people who were not so friendly. The waiter we had at the Italian restaurant our first night was not pleasant and we felt he was annoyed by our presence. The concierge service was great! The food overall was nothing spectacular. The Italian restaurant was not good at all. The hamburger at the grill by the pool was better than the Italian restaurant food. The Bluewater Grill (steak place) was good and very accommodating.
Most of the staff was very pleasant and helpful. We did encounter a few people who were not so friendly. The waiter we had at the Italian restaurant our first night was not pleasant and we felt he was annoyed by our presence. The concierge service was great! The food overall was nothing spectacular. The Italian restaurant was not good at all. The hamburger at the grill by the pool was better than the Italian restaurant food. The Bluewater Grill (steak place) was good and very accommodating.
8
Kathi Wilson
25 nov 2025
·
Se alojó 11 noches
We just returned from a wonderful 11 night stay at Secrets. Overall, we enjoyed our stay. Pro: customer service, coffee bar was the best!, food was good and often great. Cons: dinner seatings at several restaurants are a big struggle. Couple of times we had a 2 hour wait. So, work around is be in line at 6 or wait to 8. We would probably return.
We just returned from a wonderful 11 night stay at Secrets. Overall, we enjoyed our stay. Pro: customer service, coffee bar was the best!, food was good and often great. Cons: dinner seatings at several restaurants are a big struggle. Couple of times we had a 2 hour wait. So, work around is be in line at 6 or wait to 8. We would probably return.
10
KUNHYUNG
20 oct 2025
·
Se alojó 3 noches
Everything was excellent but the food wasn't great.
Everything was excellent but the food wasn't great.
8
Sherrie
9 sept 2025
·
Se alojó 4 noches
Great property. Pool bar staff was excellent. Food quality was so so. Dragons had the best food on the property. Good choices and flavors. Steak house and Italian were both lacking flavor.
Great property. Pool bar staff was excellent. Food quality was so so. Dragons had the best food on the property. Good choices and flavors. Steak house and Italian were both lacking flavor.
8
Sophia
19 ago 2025
·
Se alojó 4 noches
I recently stayed at this hotel in Cancun and overall had a great experience. The location was perfect and the style of the hotel was very clean, modern, and sleek. I especially appreciated that it was adults-only, which made for a relaxing atmosphere without kids around. The buffet breakfast and lunch were both very good—fresh, varied, and satisfying. Dinner, however, was hit or miss. The first night we tried the steakhouse and it was excellent, probably the best meal of the trip. Unfortunately, the other restaurants didn’t measure up. The Italian restaurant was pretty flavorless, relying on excess cheese to make up for the lack of taste. The sushi restaurant served good sushi, but the noodles in the ramen and udon were overcooked and disappointing. On the plus side, the drinks across the property were consistently amazing. The staff was kind and attentive, though I did notice that I had to bring up my Expedia Gold membership in order to receive a free upgrade (which was available), as it wasn’t offered or checked proactively. A big area for improvement was the music and entertainment. The poolside music was mostly bland English pop covers, which didn’t fit the setting at all. Being in Mexico, I would have loved to hear more variety, especially in Spanish. The live performers were enjoyable, but adding a DJ or a more dynamic music program would have made the vibe much better.
I recently stayed at this hotel in Cancun and overall had a great experience. The location was perfect and the style of the hotel was very clean, modern, and sleek. I especially appreciated that it was adults-only, which made for a relaxing atmosphere without kids around. The buffet breakfast and lunch were both very good—fresh, varied, and satisfying. Dinner, however, was hit or miss. The first night we tried the steakhouse and it was excellent, probably the best meal of the trip. Unfortunately, the other restaurants didn’t measure up. The Italian restaurant was pretty flavorless, relying on excess cheese to make up for the lack of taste. The sushi restaurant served good sushi, but the noodles in the ramen and udon were overcooked and disappointing. On the plus side, the drinks across the property were consistently amazing. The staff was kind and attentive, though I did notice that I had to bring up my Expedia Gold membership in order to receive a free upgrade (which was available), as it wasn’t offered or checked proactively. A big area for improvement was the music and entertainment. The poolside music was mostly bland English pop covers, which didn’t fit the setting at all. Being in Mexico, I would have loved to hear more variety, especially in Spanish. The live performers were enjoyable, but adding a DJ or a more dynamic music program would have made the vibe much better.
10
Amarjit
3 nov 2025
·
Se alojó 6 noches
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
8
Prashanth
1 dic 2025
·
Se alojó 4 noches
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
6
juan c
18 oct 2025
·
Se alojó 4 noches
I went there with my wife. We have been to Yucatan 5 times and to be honest, this property falls below expectations. From the check in I felt they were trying to sell me their spa and room upgrade. I never been to an all inclusive that tries so hard to sell you a bottle of wine. At every restaurant we went they will offer to speed up the sitting process if we decided to buy wine. They offer a decent selection but I refuse to buy a bottle with 300 to 400% markup, this is quite abusive. Also if you wanted to watch their show, you had to buy a bottle of wine. They require pants for the men to enter their restaurants and a lot of us that travel to the tropics don't pack those making it inconvenient. Another interesting point is their non smoking policy. They force you to go outside to the curb to smoke. I don't smoke but my wife does and frankly, they should have designated smoking areas and avoid their guest feel like outcasts. the room was OK, smelled humid and the AC didn't meet my expectations. The bed was comfortable. What they call a mini bar consisted in 4 small beers and a couple of sodas, nothing else. The beach was good as it has been during my other stays. The service was not to par. You have to take your own towels to the lounge chairs and pray to get an umbrella. To wrap things up, we won't be back there again.
I went there with my wife. We have been to Yucatan 5 times and to be honest, this property falls below expectations. From the check in I felt they were trying to sell me their spa and room upgrade. I never been to an all inclusive that tries so hard to sell you a bottle of wine. At every restaurant we went they will offer to speed up the sitting process if we decided to buy wine. They offer a decent selection but I refuse to buy a bottle with 300 to 400% markup, this is quite abusive. Also if you wanted to watch their show, you had to buy a bottle of wine. They require pants for the men to enter their restaurants and a lot of us that travel to the tropics don't pack those making it inconvenient. Another interesting point is their non smoking policy. They force you to go outside to the curb to smoke. I don't smoke but my wife does and frankly, they should have designated smoking areas and avoid their guest feel like outcasts. the room was OK, smelled humid and the AC didn't meet my expectations. The bed was comfortable. What they call a mini bar consisted in 4 small beers and a couple of sodas, nothing else. The beach was good as it has been during my other stays. The service was not to par. You have to take your own towels to the lounge chairs and pray to get an umbrella. To wrap things up, we won't be back there again.
10
Pablo
22 nov 2025
·
Se alojó 5 noches
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Carlos Roberto
15 sept 2026
·
Se alojó 2 noches
Hotel con buena ubicación, la mayoría del personal es muy amable, buena zona de albercas, la mayoría parte del día su staff tiene actividades, hotel con buena vista al mar y la laguna.
Hotel con buena ubicación, la mayoría del personal es muy amable, buena zona de albercas, la mayoría parte del día su staff tiene actividades, hotel con buena vista al mar y la laguna.
8
Edel
16 jul 2026
·
Se alojó 5 noches
La habitación limpia, la comida en el buffet está fría pero el que se queja vienen y se la calientan. El buffet no abre en las noches y hay que ir por obligación a los restaurantes de especialidades a la carta y esto trae consigo que hay que hacer largas colas de hasta 40 minutos para poder entrar a comer. La playa de Cancún está demasiado sucia con la marea de algas así que los turistas que vallan a Cancún solo cuentan con la piscina del hotel. La atención del personal es muy buena y siempre atentos a tratar de resolver las quejas.
La habitación limpia, la comida en el buffet está fría pero el que se queja vienen y se la calientan. El buffet no abre en las noches y hay que ir por obligación a los restaurantes de especialidades a la carta y esto trae consigo que hay que hacer largas colas de hasta 40 minutos para poder entrar a comer. La playa de Cancún está demasiado sucia con la marea de algas así que los turistas que vallan a Cancún solo cuentan con la piscina del hotel. La atención del personal es muy buena y siempre atentos a tratar de resolver las quejas.
10
Evelio
13 jul 2026
·
Se alojó 2 noches
Fueron pocos días pero se disfrutan, el servicio hacía huéspedes me pareció con poco personal
Fueron pocos días pero se disfrutan, el servicio hacía huéspedes me pareció con poco personal
10
Lledier Salvador Rodon San
13 jul 2026
·
Se alojó 9 noches
Todos fueron muy amables y atentos. En especial las personas de el equipo de entretenimiento que hacían juegos y conversaciones.
Todos fueron muy amables y atentos. En especial las personas de el equipo de entretenimiento que hacían juegos y conversaciones.
10
Ma Lourdes
8 jul 2026
·
Se alojó 3 noches
Había mucha gente para la cena en rstaurantes y solamente para dirías hacer reservaciones si comprabas una botella de vino
Había mucha gente para la cena en rstaurantes y solamente para dirías hacer reservaciones si comprabas una botella de vino
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Cancún?
¿Cuál es el precio habitual de las habitaciones en este hotel?
En los próximos 60–90 días, el precio medio de las habitaciones en Secrets The Vine Cancun - All Inclusive Adults Only en Cancún suele rondar los 438 US$ por noche para dos personas, con precios que oscilan entre 410 US$ y 616 US$ en las fechas de máxima demanda.
¿Cuándo es la mejor época para visitar y evitar multitudes?
El momento menos concurrido en Secrets The Vine Cancun - All Inclusive Adults Only en Cancún es septiembre, mientras que enero es el mes más concurrido. La demanda disminuye constantemente después de abril y se mantiene más baja hasta finales de verano, así que planifique para disfrutar de playas más tranquilas y reservas más fáciles en septiembre.
¿Qué hay cerca y para quién es adecuado este hotel?
Situado en Quintana Roo, Secrets The Vine Cancun - All Inclusive Adults Only en Cancún está cerca de la Playa Ballenas, el centro comercial La Isla y el Museo Maya de Cancún, lo que facilita combinar tiempo de playa con visitas turísticas y compras. El hotel está especialmente orientado a parejas y grupos, y se centra en experiencias de playa/costa y lujo, como relajación en el spa y campos de golf cercanos.
¿Qué mes tiene los precios de las habitaciones más bajos?
Septiembre es el mes más barato para alojarse en Secrets The Vine Cancun - All Inclusive Adults Only en Cancún, con un promedio de 355 US$ por noche; febrero es el mes más caro, con un promedio de 743 US$.
¿Cómo ha variado el precio por noche en Secrets The Vine Cancún en Cancún en comparación con el de las últimas semanas?
El precio actual en Secrets The Vine Cancún en Cancún es de 403 US$ por noche para 2 huéspedes, una tarifa alta para este hotel: aproximadamente un 15 % por encima de su media de 353 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 296 US$ y 528 US$.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-31: 551.0947616912841USD
- 2026-11-01: 396.5294942657471USD
- 2026-11-02: 383.54999560852053USD
- 2026-11-03: 383.54999560852053USD
- 2026-11-04: 423.22014348602295USD
- 2026-11-05: 495.6560404556274USD
- 2026-11-06: 510.83968875579836USD
- 2026-11-07: NO DATA
- 2026-11-08: 610.549997946167USD
- 2026-11-09: 470.5499933425903USD
- 2026-11-10: 470.5499933425903USD
- 2026-11-11: 470.5499933425903USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 470.5499933425903USD
- 2026-11-16: 407.5500032333374USD
- 2026-11-17: 407.5500032333374USD
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 455.7600091079712USD
- 2026-11-21: 448.04719426574707USD
- 2026-11-22: 448.04719426574707USD
- 2026-11-23: 421.16839426574705USD
- 2026-11-24: 421.16839426574705USD
- 2026-11-25: 423.4082942657471USD
- 2026-11-26: 448.04719426574707USD
- 2026-11-27: 472.5499968261719USD
- 2026-11-28: 472.5499968261719USD
- 2026-11-29: 472.5499968261719USD
- 2026-11-30: 442.550012928772USD
- 2026-12-01: 426.54998506011964USD
- 2026-12-02: 426.54998506011964USD
- 2026-12-03: 943.3128859375USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 433.55001434173585USD
- 2026-12-07: 426.54998506011964USD
- 2026-12-08: 426.54998506011964USD
- 2026-12-09: 426.54998506011964USD
- 2026-12-10: 454.5499996520996USD
- 2026-12-11: 454.5499996520996USD
- 2026-12-12: 454.5499996520996USD
- 2026-12-13: 454.5499996520996USD
- 2026-12-14: 406.54998440246584USD
- 2026-12-15: 406.54998440246584USD
- 2026-12-16: 406.54998440246584USD
- 2026-12-17: 433.55001434173585USD
- 2026-12-18: 423.4082942657471USD
- 2026-12-19: 395.2800090332031USD
- 2026-12-20: 386.64000902252195USD
- 2026-12-21: 423.36000052337647USD
- 2026-12-22: 423.36000052337647USD
- 2026-12-23: 416.8799919708252USD
- 2026-12-24: 561.5499980438233USD
- 2026-12-25: 563.3384728851319USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. En los restaurantes de este alojamiento se exige un vestuario apropiado.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y iluminación exterior.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- La cena de gala de Nochevieja tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 31 de diciembre.
- No se aceptan huéspedes de menos de 18 años en este alojamiento sólo para adultos.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento permite mascotas solo en determinadas habitaciones (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
Datos del negocio
Número de registro de la propiedad 002-025-000409/2026
- Mascotas: 65 USD por mascota, por noche
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Bingo
Concierge Services
Actividades
Piscina
Playa privada
Campo de golf (cercano)
Playa (cercana)
Karaoke
Billares
Piscina al aire libre
Música en directo
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Sala de vapor
Servicio de masajes
Solárium
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Bar en la piscina
Desayuno en la habitación
Solo para adultos
Beach Sun Loungers
Snack Bar/Deli
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito