CC Malasaña

Room was renovated and very clean. Check-in was very easy (they sent the info via WhatsApp). The location is great, near a metro station and with coffee shops and restaurants within walking distance. The room got blasted music from a nearby club on Sat night. Minor thing: they installed the soap holder incorrectly, so you have to lift the whole bottle in order to get soap... Main downsides: reception hours are 8am-3pm, and they charge for luggage storage (done in lockers). This is crazy considering the cost of the room... all the other places I've been were happy to store luggage for me... but then again they had 24h reception. Overall a great place.

Great location and overall we enjoyed our stay. The staff in the morning were very helpful, especially with storing our luggage in the lockers after checkout. One important thing for future guests: make sure to look for the check-in email ahead of time and complete the passport information before arriving. We missed the email and assumed we could check in at the front desk, but when we arrived the desk was unmanned. After submitting the information, the reply with the room access codes was not automatic, so we were temporarily stuck outside. Luckily, we found someone with a phone to call the emergency number, and they quickly helped us get access. Once we got in, everything was fine, but doing the online check-in ahead of time will make the arrival process much smoother.

Great location. Room was very clean but had an unpleasant smell, probably a building situation? Maybe room air freshener would help.

Confusing that the info on this site said spa open all hours but there was none when I arrived. Hope you update the info. Else the room was very nice for the price

For the price and the location, this hotel really can't be beat. It's situated on a busy street in the vibrant neighborhood of Malasaña next to lots of cool vintage shops and restaurants. My room was very small but clean and had plenty of amenities. The front desk people were very nice and went out of their way to greet me. I would definitely recommend learning some Spanish prior to your trip to Madrid though. It was a great place to practice speaking for me. I took a star off because of two things I think were mentioned in other reviews. There is a noisy techno club below the hotel that plays music until about 5-6am during the week. I slept through most of it but I hadn't really adjusted to the time difference so I woke up a few times. I also had a weird issue with the electricity in my room the night before the race I was running the next day. The power went out and this giant flood light in my room came on at 4am which woke me up and it didn't go back off until about 6am. I did reach out to the night staff but they couldn't do anything until the receptionist came in at 8. Issues aside, I would still stay here again but I might opt for one of the larger rooms next time.