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The Alest Hotel

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520 US$

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The Alest Hotel - Image 1

The Alest Hotel - Værelse

The Alest Hotel - Værelse

The Alest Hotel - Udsigt fra værelset

The Alest Hotel - Reception

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From

520 US$

/nat

Om dette overnatningssted

Du kan lade dig selv forkæle med massage på stedet eller nyde rekreative faciliteter, såsom udlejningscykler. Dette hotel tilbyder desuden gratis trådløs internetadgang og concierge-tjenester.

Faciliteter

Du kan lade dig selv forkæle med massage på stedet eller nyde rekreative faciliteter, såsom udlejningscykler. Dette hotel tilbyder desuden gratis trådløs internetadgang og concierge-tjenester.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et forretningscenter, renseri/vaskeservice og en døgnåben reception. Gratis parkeringsservice er til rådighed på stedet.

Spisning

Spis dig mæt i internationale retter på 45 Bar & Restaurante, en restaurant, hvor du kan nyde en drink i baren/loungen. Du kan også blive på værelset, hvor der er mulighed for roomservice døgnet rundt. Hvis du har lyst til at mingle med de andre gæster, bør du tage med til en gratis reception, der afholdes dagligt. Gratis kontinental morgenmad serveres dagligt fra kl. 08.00 til kl. 11.00.

Værelser

Forkæl dig selv med et ophold i et af de 20 værelser, der er indrettet med individuelt design, og som desuden indeholder gulvvarme og smart-tv. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Faciliteter inkluderer pengeskabe og skriveborde, samt telefoner med gratis lokalopkald.

Lokation

Med et ophold hos The Alest Hotel i Mexico City (Polanco) er du kun få skridt fra Avenida Presidente Masaryk og 9 min. gang fra Paseo de la Reforma. Dette hotel med luksusfaciliteter ligger 0,6 km fra Chapultepec Park og 0,7 km fra Auditorio Nacional.

I nærheden

Avenida Presidente Masaryk(0.1 mil)
Spanske Generalkonsulat(0.3 mil)
Chapultepec Park(0.4 mil)
Militar Marte Sportscenter(0.4 mil)
Auditorio Nacional(0.5 mil)
Paseo de la Reforma(0.5 mil)
Parque Zoologico de Chapultepec(0.6 mil)
Español Hospital(0.8 mil)
Antara Polanco(1 mil)
Det Nationale Museum for Antropologi(1.1 mil)
Inbursa Akvarium(1.4 mil)
Plaza Polanco(1.4 mil)
Soumaya Museum(1.5 mil)
Monumento a los Ninos Heroes(1.5 mil)
Plaza Carso Shoppingcenter(1.5 mil)
Benito Juárez Internationale Lufthavn (MEX)(11 mil)
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)(28.3 mil)
Toluca, Estado de Mexico (TLC-Toluca Intl.)(35.4 mil)

Parkering
Transport til/Fra lufthavn
Restaurant
Forretningscenter
Roomservice
Overvåget parkering

Lokation

45 Eugenio Sue, Bosques de Chapultepec, Mexico City, Mexico

Avenida Presidente Masaryk (0.1 mil)

Spanske Generalkonsulat (0.3 mil)

Chapultepec Park (0.4 mil)

Militar Marte Sportscenter (0.4 mil)

Auditorio Nacional (0.5 mil)

Paseo de la Reforma (0.5 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

14

Deluxe Junior Suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

312 ft²

Klimaanlæg

Opvarmet gulv

Opvarmning

9

Superior Double Room

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

398 ft²

Klimaanlæg

Opvarmet gulv

Opvarmning

10

Superior Room King

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

310 ft²

Klimaanlæg

Opvarmet gulv

Opvarmning

15

Grand Deluxe Room

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 3

379 ft²

Klimaanlæg

Opvarmet gulv

Opvarmning

11

Deluxe Room

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

312 ft²

Klimaanlæg

Opvarmet gulv

Opvarmning

11

Superior Room Queen

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

248 ft²

Klimaanlæg

Opvarmet gulv

Opvarmning

10

Grand Deluxe Double Room

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

398 ft²

Klimaanlæg

Opvarmet gulv

Opvarmning

13

Grand Deluxe Suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 3

840 ft²

Klimaanlæg

Opvarmet gulv

Opvarmning

Gæsteanmeldelser af The Alest Hotel

9.6

Enestående

Baseret på 364 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På The Alest Hotel roser gæsterne konsekvent det butiksprægede design og den gode beliggenhed i Polanco, hvor man nemt kan gå til mange steder. De bemærker meget rene værelser og opmærksomme detaljer som gratis minibarer og toiletartikler af høj kvalitet, hvilket skaber et komfortabelt og luksuriøst ophold.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På The Alest Hotel roser gæsterne konsekvent det butiksprægede design og den gode beliggenhed i Polanco, hvor man nemt kan gå til mange steder. De bemærker meget rene værelser og opmærksomme detaljer som gratis minibarer og toiletartikler af høj kvalitet, hvilket skaber et komfortabelt og luksuriøst ophold.

Servicen beskrives ofte som opmærksom og imødekommende. Mange nyder restauranten og morgenmaden på stedet, selvom flere fandt det inkluderede menukort begrænset eller gennemsnitligt. Almindelige ulemper omfatter støj, der når visse værelser fra den indre gård, og nogle værelser er små eller vender indad med lidt naturligt lys. Forvent et elegant og intimt butikshotel på en førsteklasses og gå-venlig beliggenhed.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Restauranten og baren på stedet får positive anmeldelser, og den gratis minibar på værelset er en særlig fordel.

Relaterede gæsteanmeldelser

10

Jacqueline

6. apr. 2025

·

Overnattede 8 nætter

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Christian

15. nov. 2025

·

Overnattede 1 nat

Excellent experience. Room and amenities were TOP. Never experienced anything like it. Dyson hairdryer in the room, Le Labo soap and free minibar. Couldn’t ask for more

Excellent experience. Room and amenities were TOP. Never experienced anything like it. Dyson hairdryer in the room, Le Labo soap and free minibar. Couldn’t ask for more

10

Ralph

23. nov. 2024

·

Overnattede 4 nætter

Well appointed comfortable rooms in a very safe if somewhat impersonal neighbothood with upscale shopping and residences. Plenty of dining options and night life nearby as well as a great restaurant in house. The staff was particularly responsive and helpful and made our 5 day stay delightful

Well appointed comfortable rooms in a very safe if somewhat impersonal neighbothood with upscale shopping and residences. Plenty of dining options and night life nearby as well as a great restaurant in house. The staff was particularly responsive and helpful and made our 5 day stay delightful

10

Roberto H

6. nov. 2025

·

Overnattede 1 nat

Quarto era lindo, o hotel extremamente bem localizado. Foi muito gentil eles oferecem o conteúdo do frigobar gratuito. Uma diferença. Como contraponto mas não é apenas desse hotel, no México não existe ducha higiênica. Uma pena. E uma característica cultural, não há costume de pães salgados no café da manhã. Foi difícil entenderem que com dois ovos estrelados, comemos pão.

Quarto era lindo, o hotel extremamente bem localizado. Foi muito gentil eles oferecem o conteúdo do frigobar gratuito. Uma diferença. Como contraponto mas não é apenas desse hotel, no México não existe ducha higiênica. Uma pena. E uma característica cultural, não há costume de pães salgados no café da manhã. Foi difícil entenderem que com dois ovos estrelados, comemos pão.

10

Margarita

7. apr. 2025

·

Overnattede 4 nætter

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

10

Sarah

6. mar. 2025

·

Overnattede 4 nætter

My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.

My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.

10

Elizabeth

11. maj 2024

·

Overnattede 7 nætter

Amazing hotel and location, staff was fantastic. Room was great, just a little unexpected because it had no exterior view so request a room with one. Great breakfast and mini-bar that are all included, would stay again!

Amazing hotel and location, staff was fantastic. Room was great, just a little unexpected because it had no exterior view so request a room with one. Great breakfast and mini-bar that are all included, would stay again!

10

Alison

16. jul. 2025

·

Overnattede 5 nætter

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

10

Steve

15. mar. 2024

·

Overnattede 1 nat

Great staff, lovely touches with mini bar and freebies and excellent finish and attention to detail throughout property

Great staff, lovely touches with mini bar and freebies and excellent finish and attention to detail throughout property

10

Laurel

9. jan. 2025

·

Overnattede 1 nat

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Anmeldelserne fremhæver konsekvent meget rene værelser og fællesområder. Der blev dog bemærket enkelte tilfælde af mangler, herunder et værelse, der ikke var blevet rengjort, og en episode med utilstrækkelig rengøring.

Relaterede gæsteanmeldelser

8

Nir

1. dec. 2025

·

Overnattede 6 nætter

Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.

Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.

10

Desiree

30. jun. 2025

·

Overnattede 3 nætter

Es un hotel muy lindo y ubicado. El personal suele ser muy amable. En esta ocasión la limpieza de la habitación, no fue buena y al nuevo conserje, no le agradó que le solicitara mi auto. Los que cómo siembre súper amables y serviciales el personal del restaurante.

Es un hotel muy lindo y ubicado. El personal suele ser muy amable. En esta ocasión la limpieza de la habitación, no fue buena y al nuevo conserje, no le agradó que le solicitara mi auto. Los que cómo siembre súper amables y serviciales el personal del restaurante.

10

maria

20. okt. 2023

·

Overnattede 3 nætter

Limpieza y atención al cliente

Limpieza y atención al cliente

10

Rogelio

24. sep. 2025

·

Overnattede 2 nætter

Very Nice Boutique Hotel, clean, quiet and safe

Very Nice Boutique Hotel, clean, quiet and safe

10

Marilú

4. okt. 2025

·

Overnattede 3 nætter

Me encantó el hotel!!! Todo está impecable

Me encantó el hotel!!! Todo está impecable

10

Aaron

30. dec. 2025

·

Overnattede 2 nætter

Friendly staff, very clean, great location!

Friendly staff, very clean, great location!

6

Omar

12. apr. 2024

·

Overnattede 2 nætter

All was great until I got to my room at night and it was not cleaned. Receptionist was not able to help given it was late. I’m staying in the hotel again this weekend and I have mixed feelings given this experience. I would have probably cancelled it, if I had time to look for an alternative and the cancellation fee was not applicable.

All was great until I got to my room at night and it was not cleaned. Receptionist was not able to help given it was late. I’m staying in the hotel again this weekend and I have mixed feelings given this experience. I would have probably cancelled it, if I had time to look for an alternative and the cancellation fee was not applicable.

10

Edita

3. mar. 2025

·

Overnattede 3 nætter

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

10

Marcelo

17. maj 2024

·

Overnattede 3 nætter

The Hotel is very clean and beautiful.

The Hotel is very clean and beautiful.

10

Kristy

1. jul. 2025

·

Overnattede 4 nætter

I had a wonderful stay at The Alest Hotel! From the moment I arrived, the staff went above and beyond to make me feel welcomed. It created such a calm and luxurious atmosphere, making it easy to relax and enjoy my stay. If you’re looking for a place that combines impeccable service with top-tier cleanliness, The Alest Hotel is the perfect choice. I can’t wait to return!

I had a wonderful stay at The Alest Hotel! From the moment I arrived, the staff went above and beyond to make me feel welcomed. It created such a calm and luxurious atmosphere, making it easy to relax and enjoy my stay. If you’re looking for a place that combines impeccable service with top-tier cleanliness, The Alest Hotel is the perfect choice. I can’t wait to return!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er stilfulde og generelt komfortable, og mange gæster roser designet og nogle bemærker rummelige indretninger. Flere rapporterer dog om små eller indadvendte værelser med begrænset naturligt lys, og støj kan trænge igennem fra den indre gård; sengenes komfort varierer.

Relaterede gæsteanmeldelser

10

Isabelle

18. jul. 2024

·

Overnattede 3 nætter

The hotel is beautiful, modern and new. The rooms are on the small side but very comfortable. The service was 5 star, very nice staff and accommodating to my requests. Ameneties include daily breakfast served to table, mini bar and mexican sweets in your room. One thing to note is based on the room type, my room didn’t have a window outside - it was nacing an indoor space so there was not a lot of light.

The hotel is beautiful, modern and new. The rooms are on the small side but very comfortable. The service was 5 star, very nice staff and accommodating to my requests. Ameneties include daily breakfast served to table, mini bar and mexican sweets in your room. One thing to note is based on the room type, my room didn’t have a window outside - it was nacing an indoor space so there was not a lot of light.

10

Jacqueline

6. apr. 2025

·

Overnattede 8 nætter

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

6

Rhys

19. dec. 2024

·

Overnattede 6 nætter

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

10

Charles R

12. feb. 2023

·

Overnattede 4 nætter

This is an amazing boutique hotel. central in Mexico City. the staff is super nice. plenty of team members to assist. the beds are not firm my back (not usually bad) hurt after four nights. and the lobby lounge open to a courtyard for many of the rooms so if you have people drinking it feels like they are in the room with you. noise canceling headphones :) the rooms are beautiful and bathrooms amazing.

This is an amazing boutique hotel. central in Mexico City. the staff is super nice. plenty of team members to assist. the beds are not firm my back (not usually bad) hurt after four nights. and the lobby lounge open to a courtyard for many of the rooms so if you have people drinking it feels like they are in the room with you. noise canceling headphones :) the rooms are beautiful and bathrooms amazing.

8

Joakim

4. jan. 2025

·

Overnattede 3 nætter

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

8

Dylan

29. aug. 2025

·

Overnattede 2 nætter

Just a lot of noise above me in room

Just a lot of noise above me in room

10

Alice

5. aug. 2025

·

Overnattede 5 nætter

Great service. Beautiful big rooms. Fantastic location.

Great service. Beautiful big rooms. Fantastic location.

10

Gerardo

1. sep. 2025

·

Overnattede 1 nat

Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel

Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel

10

Paul

23. maj 2024

·

Overnattede 2 nætter

Great Boutique Hotel. If you like a view, some rooms are internal and don’t have one

Great Boutique Hotel. If you like a view, some rooms are internal and don’t have one

10

Palig Arzoumanian

9. jul. 2024

·

Overnattede 4 nætter

Make sure to get a room with outside looking windows!

Make sure to get a room with outside looking windows!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen beskrives ofte som enestående, venlig og opmærksom i receptionen, restauranten og rengøringen. Nogle gæster bemærkede dog inkonsekvente svar eller uvillige interaktioner.

Relaterede gæsteanmeldelser

10

Lizandra

7. jul. 2025

·

Overnattede 6 nætter

The best hotel service we have received in our life. Great location and attention to details.

The best hotel service we have received in our life. Great location and attention to details.

6

Rhys

19. dec. 2024

·

Overnattede 6 nætter

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

10

Edgar

7. dec. 2024

·

Overnattede 2 nætter

Nice place, staff is over all attentive. Some of the staff need training in basic conflict resolution. Other than that the hotel is a great place to stay.

Nice place, staff is over all attentive. Some of the staff need training in basic conflict resolution. Other than that the hotel is a great place to stay.

10

Ying

12. apr. 2025

·

Overnattede 4 nætter

The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.

The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.

10

Haji V

14. jul. 2025

·

Overnattede 5 nætter

This was one of the nicest hotel stays we have ever had. Accommodations were beautiful and every member of staff went out their way to make sure we felt at home. From the amazing team at the front desk to the staff in the dining room to the bell staff and the house keeping staff all exhibited the highest levels of professionalism and service.

This was one of the nicest hotel stays we have ever had. Accommodations were beautiful and every member of staff went out their way to make sure we felt at home. From the amazing team at the front desk to the staff in the dining room to the bell staff and the house keeping staff all exhibited the highest levels of professionalism and service.

10

Michelle

10. apr. 2025

·

Overnattede 3 nætter

The Alest never disappoints. This has become our go-to hotel for stays in the Polanco area. Service is top-notch and super friendly. The hotel is gorgeous and the rooms spacious. Until next time!

The Alest never disappoints. This has become our go-to hotel for stays in the Polanco area. Service is top-notch and super friendly. The hotel is gorgeous and the rooms spacious. Until next time!

2

Olga

6. jun. 2024

·

Overnattede 2 nætter

Muy caro para lo que es Nos perdieron una maleta que dejamos unas horas en resguardo, el Personal exigía propinas etc etc No lo recomiendo en absoluto

Muy caro para lo que es Nos perdieron una maleta que dejamos unas horas en resguardo, el Personal exigía propinas etc etc No lo recomiendo en absoluto

10

Edita

3. mar. 2025

·

Overnattede 3 nætter

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

10

Constance

30. jul. 2025

·

Overnattede 6 nætter

Great hotel! The staff was amazing.

Great hotel! The staff was amazing.

8

George

2. feb. 2024

·

Overnattede 3 nætter

Everything is great. Only issues are general noise in the hotel as well as staff service. Half are amazing and half aren’t.

Everything is great. Only issues are general noise in the hotel as well as staff service. Half are amazing and half aren’t.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Fremragende beliggenhed i Polanco på en rolig, sikker og gå-venlig gade tæt på restauranter, butikker og Lincoln Park.

Relaterede gæsteanmeldelser

10

Susanna

4. maj 2025

·

Overnattede 6 nætter

Unique and elegant property. Close to shops, walkable and convenient.

Unique and elegant property. Close to shops, walkable and convenient.

10

Jacqueline

6. apr. 2025

·

Overnattede 8 nætter

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Faustino De Jesus

20. sep. 2024

·

Overnattede 1 nat

Excelente ubicación

Excelente ubicación

10

Juan Pablo

23. mar. 2025

·

Overnattede 3 nætter

Beautiful property. Great location in Polanco area.

Beautiful property. Great location in Polanco area.

10

Magdalena

31. aug. 2025

·

Overnattede 3 nætter

Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.

Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.

10

Jaime

12. okt. 2024

·

Overnattede 1 nat

Esta en el corazon de polanco, todo esta caminando.

Esta en el corazon de polanco, todo esta caminando.

10

Elane

6. okt. 2024

·

Overnattede 3 nætter

Great staff and location A

Great staff and location A

10

Gina

16. nov. 2024

·

Overnattede 2 nætter

Está ubicado a unos pasos de la zona de restaurantes del parque Lincoln y la zona de restaurantes. El hotel es muy lindo, el desayuno es rico, el personal muy amable. Es la segunda vez que nos hospedamos y por supuesto regresaremos.

Está ubicado a unos pasos de la zona de restaurantes del parque Lincoln y la zona de restaurantes. El hotel es muy lindo, el desayuno es rico, el personal muy amable. Es la segunda vez que nos hospedamos y por supuesto regresaremos.

10

CECILIA

27. jul. 2024

·

Overnattede 2 nætter

Amazing hotel, great location.

Amazing hotel, great location.

10

BRENDA

30. apr. 2025

·

Overnattede 1 nat

Very nice and good area

Very nice and good area

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Mange gæster nød restauranten på stedet og fandt morgenmaden velsmagende. Andre følte dog, at det inkluderede morgenmadskort var begrænset eller gennemsnitligt, og at der lejlighedsvis blev opkrævet ekstra gebyrer for visse drikkevarer.

Relaterede gæsteanmeldelser

10

Jacqueline

6. apr. 2025

·

Overnattede 8 nætter

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Carrie

22. jul. 2025

·

Overnattede 4 nætter

Friendly. Delicious breakfast. Good location. Would upgrade room

Friendly. Delicious breakfast. Good location. Would upgrade room

10

Margarita

7. apr. 2025

·

Overnattede 4 nætter

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

8

FERNANDO

14. okt. 2024

·

Overnattede 1 nat

Un muy lindo hotel con una magnífica ubicación, solamente esperábamos más de la comida, pero en general todo estuvo muy bien!

Un muy lindo hotel con una magnífica ubicación, solamente esperábamos más de la comida, pero en general todo estuvo muy bien!

8

Joakim

4. jan. 2025

·

Overnattede 3 nætter

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

10

Juan

14. dec. 2024

·

Overnattede 5 nætter

Excelente hotel: buena ubicación, hermosa decoración, atención a los detalles excepcional. Habitación amplia, limpia y cómoda. En la habitación nos recibieron con dulces tradicionales de Mexico, el mini bar estaba incluido y lo surtían todos los días, en las noches nos sorprendían con un postrecito diferente. Lo único que no nos pareció fuera de serie fue la panadería incluida en el desayuno, pero, sin dudarlo, volvería a alojarme en este hotel.

Excelente hotel: buena ubicación, hermosa decoración, atención a los detalles excepcional. Habitación amplia, limpia y cómoda. En la habitación nos recibieron con dulces tradicionales de Mexico, el mini bar estaba incluido y lo surtían todos los días, en las noches nos sorprendían con un postrecito diferente. Lo único que no nos pareció fuera de serie fue la panadería incluida en el desayuno, pero, sin dudarlo, volvería a alojarme en este hotel.

10

Alison

16. jul. 2025

·

Overnattede 5 nætter

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

10

Priya

19. jun. 2024

·

What a lovely experience! Luis arranged the best tours for us. Gave helpful dining recommendations. Everything was within walking distance. Great with teenagers always looking for something to do or eat. The staff were kind, and helpful to my entire family that booked 3 rooms for 4 days. The only thing that could improve was the dining. Breakfast selections in the included breakfast were not great, and honestly we preferred to leave and eat elsewhere or just eat a granola bar instead. After staying at the Four Seasons in April this location is much better, service on par but food selections are weak in comparison.

What a lovely experience! Luis arranged the best tours for us. Gave helpful dining recommendations. Everything was within walking distance. Great with teenagers always looking for something to do or eat. The staff were kind, and helpful to my entire family that booked 3 rooms for 4 days. The only thing that could improve was the dining. Breakfast selections in the included breakfast were not great, and honestly we preferred to leave and eat elsewhere or just eat a granola bar instead. After staying at the Four Seasons in April this location is much better, service on par but food selections are weak in comparison.

10

Estela

7. okt. 2024

·

Overnattede 2 nætter

Beautiful hotel, excellent breakfast, great service, the best location in Polanco! I will definitely be back!

Beautiful hotel, excellent breakfast, great service, the best location in Polanco! I will definitely be back!

10

Laurel

9. jan. 2025

·

Overnattede 1 nat

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

8

Ernesto

sidste uge

·

Overnattede 3 nætter

Good location/ god shuttle to airport and back laves at the city.

Good location/ god shuttle to airport and back laves at the city.

10

Javier

for 4 uger siden

·

Overnattede 1 nat

Hotel muy bonito, con una atención excelente al igual que la ubicación. Estuvimos alojados en este hotel y sinceramente nos gustó mucho la decoración, muy cuidado y de muy buen gusto.

Hotel muy bonito, con una atención excelente al igual que la ubicación. Estuvimos alojados en este hotel y sinceramente nos gustó mucho la decoración, muy cuidado y de muy buen gusto.

10

Denise

2. aug. 2026

·

Overnattede 4 nætter

Love this area and breakfast is very nice. Staff amazing

Love this area and breakfast is very nice. Staff amazing

10

Erendira

21. jul. 2026

·

Overnattede 1 nat

Considero que las almohadas podrían mejorar , estaban suaves pero a la vez muy altas . Fue un poco incómodo . Lo demás súper bien .

Considero que las almohadas podrían mejorar , estaban suaves pero a la vez muy altas . Fue un poco incómodo . Lo demás súper bien .

10

Tonatiuh

9. jul. 2026

·

Overnattede 1 nat

Muy agradable, bien ubicado

Muy agradable, bien ubicado

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Alt hvad du behøver at vide for et problemfrit check-in.

Indtjekning

Udtjekning

Fra 15:00 til 00:00

Før 12:00

Sikkerhedsdepositum

USD 300 per accommodation on arrival.

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