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The Alest Hotel

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637 US$

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The Alest Hotel - Image 1

The Alest Hotel - Habitación

The Alest Hotel - Habitación

The Alest Hotel - Vistas desde la habitación

The Alest Hotel - Recepción

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From

637 US$

/ noche

Acerca de esta propiedad

Recibe los cuidados que te mereces gracias al servicio de masajes o aprovecha instalaciones recreativas como bicicletas de alquiler y muchas más.

Servicios

Recibe los cuidados que te mereces gracias al servicio de masajes o aprovecha instalaciones recreativas como bicicletas de alquiler y muchas más.

Servicios empresariales

Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento con asistencia gratuito disponible.

Comida

Toma algo de cocina internacional en 45 Bar & Restaurante, restaurante con un bar o lounge, aunque también puedes llamar al servicio de habitaciones las 24 horas. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Se ofrece un desayuno continental gratuito todos los días de 08:00 a 11:00.

Habitaciones

Disfruta de una estancia fabulosa en una de las 20 habitaciones con decoraciones diferentes, todas equipadas con suelo radiante y Smart TV. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono con y llamadas locales gratuitas.

Ubicación

Si decides alojarte en The Alest Hotel, te encontrarás en una fantástica zona de Ciudad de México (Polanco), a solo unos pasos de Avenida Presidente Masaryk y a apenas 9 min a pie de Paseo de la Reforma. Además, este hotel de lujo se encuentra a 0,6 km de Parque Chapultepec y a 0,7 km de Auditorio Nacional.

Qué hay cerca

Avenida Presidente Masaryk(0.1 millas)
Consulado General de España(0.3 millas)
Parque Chapultepec(0.4 millas)
Campo Deportivo Militar Marte(0.4 millas)
Auditorio Nacional(0.5 millas)
Paseo de la Reforma(0.5 millas)
Parque Zoológico de Chapultepec(0.6 millas)
Hospital Español(0.8 millas)
Centro comercial Antara Polanco(1 millas)
Museo Nacional de Antropología(1.1 millas)
Plaza Polanco(1.4 millas)
Museo Soumaya(1.5 millas)
Monumento a los Niños Héroes(1.5 millas)
Centro comercial Plaza Carso(1.5 millas)
Torre Mayor(1.6 millas)
Aeropuerto internacional Benito Juárez (MEX)(11 millas)
Santa Lucía, México (NLU-Felipe Ángeles Intl.)(28.3 millas)
Toluca, Estado de México (TLC-Aeropuerto Internacional de Toluca)(35.4 millas)

Aparcamiento
Traslados al aeropuerto
Restaurante
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches

Ubicación

45 Eugenio Sue, Bosque de Chapultepec, Ciudad de México, México

Avenida Presidente Masaryk (0.1 millas)

Consulado General de España (0.3 millas)

Parque Chapultepec (0.4 millas)

Campo Deportivo Militar Marte (0.4 millas)

Auditorio Nacional (0.5 millas)

Paseo de la Reforma (0.5 millas)

Más información sobre la ubicación

Opciones de habitación

14

Deluxe Junior Suite

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

312 ft²

Aire acondicionado

Calefacción por suelo radiante

Calefacción

10

Superior Room King

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

310 ft²

Aire acondicionado

Calefacción por suelo radiante

Calefacción

9

Superior Double Room

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

398 ft²

Aire acondicionado

Calefacción por suelo radiante

Calefacción

15

Grand Deluxe Room

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 3

379 ft²

Aire acondicionado

Calefacción por suelo radiante

Calefacción

11

Superior Room Queen

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

248 ft²

Aire acondicionado

Calefacción por suelo radiante

Calefacción

11

Deluxe Room

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

312 ft²

Aire acondicionado

Calefacción por suelo radiante

Calefacción

13

Grand Deluxe Suite

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 3

840 ft²

Aire acondicionado

Calefacción por suelo radiante

Calefacción

10

Grand Deluxe Double Room

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

398 ft²

Aire acondicionado

Calefacción por suelo radiante

Calefacción

Reseñas de los huéspedes sobre The Alest Hotel

9.6

Excepcional

Basado en 374 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En The Alest Hotel, los huéspedes elogian constantemente el diseño boutique y la ubicación céntrica en Polanco, destacando espacios muy limpios y detalles considerados como minibares gratuitos y artículos de aseo de alta gama que crean una estancia cómoda y sofisticada.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En The Alest Hotel, los huéspedes elogian constantemente el diseño boutique y la ubicación céntrica en Polanco, destacando espacios muy limpios y detalles considerados como minibares gratuitos y artículos de aseo de alta gama que crean una estancia cómoda y sofisticada.

El servicio se describe con frecuencia como atento y acogedor. Muchos disfrutan del restaurante y el desayuno en el hotel, aunque algunos encontraron el menú incluido limitado o promedio. Entre los inconvenientes comunes se incluyen el ruido que llega a algunas habitaciones desde el patio interior, y algunas habitaciones son pequeñas o dan al interior con poca luz natural. Espere una estancia íntima y elegante en un boutique hotel en una zona céntrica y transitable.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El restaurante y bar del hotel reciben comentarios positivos, y el minibar gratuito en la habitación es una ventaja destacada.

Reseñas de huéspedes relacionadas

10

Jacqueline

6 abr 2025

·

Se alojó 8 noches

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Christian

15 nov 2025

·

Se alojó 1 noche

Excellent experience. Room and amenities were TOP. Never experienced anything like it. Dyson hairdryer in the room, Le Labo soap and free minibar. Couldn’t ask for more

Excellent experience. Room and amenities were TOP. Never experienced anything like it. Dyson hairdryer in the room, Le Labo soap and free minibar. Couldn’t ask for more

10

Ralph

23 nov 2024

·

Se alojó 4 noches

Well appointed comfortable rooms in a very safe if somewhat impersonal neighbothood with upscale shopping and residences. Plenty of dining options and night life nearby as well as a great restaurant in house. The staff was particularly responsive and helpful and made our 5 day stay delightful

Well appointed comfortable rooms in a very safe if somewhat impersonal neighbothood with upscale shopping and residences. Plenty of dining options and night life nearby as well as a great restaurant in house. The staff was particularly responsive and helpful and made our 5 day stay delightful

10

Roberto H

6 nov 2025

·

Se alojó 1 noche

Quarto era lindo, o hotel extremamente bem localizado. Foi muito gentil eles oferecem o conteúdo do frigobar gratuito. Uma diferença. Como contraponto mas não é apenas desse hotel, no México não existe ducha higiênica. Uma pena. E uma característica cultural, não há costume de pães salgados no café da manhã. Foi difícil entenderem que com dois ovos estrelados, comemos pão.

Quarto era lindo, o hotel extremamente bem localizado. Foi muito gentil eles oferecem o conteúdo do frigobar gratuito. Uma diferença. Como contraponto mas não é apenas desse hotel, no México não existe ducha higiênica. Uma pena. E uma característica cultural, não há costume de pães salgados no café da manhã. Foi difícil entenderem que com dois ovos estrelados, comemos pão.

10

Margarita

7 abr 2025

·

Se alojó 4 noches

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

10

Sarah

6 mar 2025

·

Se alojó 4 noches

My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.

My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.

10

Elizabeth

11 may 2024

·

Se alojó 7 noches

Amazing hotel and location, staff was fantastic. Room was great, just a little unexpected because it had no exterior view so request a room with one. Great breakfast and mini-bar that are all included, would stay again!

Amazing hotel and location, staff was fantastic. Room was great, just a little unexpected because it had no exterior view so request a room with one. Great breakfast and mini-bar that are all included, would stay again!

10

Alison

16 jul 2025

·

Se alojó 5 noches

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

10

Steve

15 mar 2024

·

Se alojó 1 noche

Great staff, lovely touches with mini bar and freebies and excellent finish and attention to detail throughout property

Great staff, lovely touches with mini bar and freebies and excellent finish and attention to detail throughout property

10

Laurel

9 ene 2025

·

Se alojó 1 noche

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las reseñas destacan constantemente la limpieza de las habitaciones y las zonas comunes. Se señalaron algunos incidentes aislados, como una habitación sin atender y un caso de servicio de limpieza deficiente.

Reseñas de huéspedes relacionadas

8

Nir

1 dic 2025

·

Se alojó 6 noches

Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.

Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.

10

Desiree

30 jun 2025

·

Se alojó 3 noches

Es un hotel muy lindo y ubicado. El personal suele ser muy amable. En esta ocasión la limpieza de la habitación, no fue buena y al nuevo conserje, no le agradó que le solicitara mi auto. Los que cómo siembre súper amables y serviciales el personal del restaurante.

Es un hotel muy lindo y ubicado. El personal suele ser muy amable. En esta ocasión la limpieza de la habitación, no fue buena y al nuevo conserje, no le agradó que le solicitara mi auto. Los que cómo siembre súper amables y serviciales el personal del restaurante.

10

maria

20 oct 2023

·

Se alojó 3 noches

Limpieza y atención al cliente

Limpieza y atención al cliente

10

Rogelio

24 sept 2025

·

Se alojó 2 noches

Very Nice Boutique Hotel, clean, quiet and safe

Very Nice Boutique Hotel, clean, quiet and safe

10

Marilú

4 oct 2025

·

Se alojó 3 noches

Me encantó el hotel!!! Todo está impecable

Me encantó el hotel!!! Todo está impecable

10

Aaron

30 dic 2025

·

Se alojó 2 noches

Friendly staff, very clean, great location!

Friendly staff, very clean, great location!

6

Omar

12 abr 2024

·

Se alojó 2 noches

All was great until I got to my room at night and it was not cleaned. Receptionist was not able to help given it was late. I’m staying in the hotel again this weekend and I have mixed feelings given this experience. I would have probably cancelled it, if I had time to look for an alternative and the cancellation fee was not applicable.

All was great until I got to my room at night and it was not cleaned. Receptionist was not able to help given it was late. I’m staying in the hotel again this weekend and I have mixed feelings given this experience. I would have probably cancelled it, if I had time to look for an alternative and the cancellation fee was not applicable.

10

Edita

3 mar 2025

·

Se alojó 3 noches

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

10

Marcelo

17 may 2024

·

Se alojó 3 noches

The Hotel is very clean and beautiful.

The Hotel is very clean and beautiful.

10

Kristy

1 jul 2025

·

Se alojó 4 noches

I had a wonderful stay at The Alest Hotel! From the moment I arrived, the staff went above and beyond to make me feel welcomed. It created such a calm and luxurious atmosphere, making it easy to relax and enjoy my stay. If you’re looking for a place that combines impeccable service with top-tier cleanliness, The Alest Hotel is the perfect choice. I can’t wait to return!

I had a wonderful stay at The Alest Hotel! From the moment I arrived, the staff went above and beyond to make me feel welcomed. It created such a calm and luxurious atmosphere, making it easy to relax and enjoy my stay. If you’re looking for a place that combines impeccable service with top-tier cleanliness, The Alest Hotel is the perfect choice. I can’t wait to return!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son elegantes y generalmente cómodas, y muchos huéspedes elogian el diseño y algunos señalan distribuciones espaciosas. Sin embargo, varios informan de habitaciones pequeñas o con vistas al interior con poca luz natural, y el ruido puede transmitirse desde el patio interior; la comodidad de la cama varía.

Reseñas de huéspedes relacionadas

10

Isabelle

18 jul 2024

·

Se alojó 3 noches

The hotel is beautiful, modern and new. The rooms are on the small side but very comfortable. The service was 5 star, very nice staff and accommodating to my requests. Ameneties include daily breakfast served to table, mini bar and mexican sweets in your room. One thing to note is based on the room type, my room didn’t have a window outside - it was nacing an indoor space so there was not a lot of light.

The hotel is beautiful, modern and new. The rooms are on the small side but very comfortable. The service was 5 star, very nice staff and accommodating to my requests. Ameneties include daily breakfast served to table, mini bar and mexican sweets in your room. One thing to note is based on the room type, my room didn’t have a window outside - it was nacing an indoor space so there was not a lot of light.

10

Jacqueline

6 abr 2025

·

Se alojó 8 noches

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

6

Rhys

19 dic 2024

·

Se alojó 6 noches

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

10

Charles R

12 feb 2023

·

Se alojó 4 noches

This is an amazing boutique hotel. central in Mexico City. the staff is super nice. plenty of team members to assist. the beds are not firm my back (not usually bad) hurt after four nights. and the lobby lounge open to a courtyard for many of the rooms so if you have people drinking it feels like they are in the room with you. noise canceling headphones :) the rooms are beautiful and bathrooms amazing.

This is an amazing boutique hotel. central in Mexico City. the staff is super nice. plenty of team members to assist. the beds are not firm my back (not usually bad) hurt after four nights. and the lobby lounge open to a courtyard for many of the rooms so if you have people drinking it feels like they are in the room with you. noise canceling headphones :) the rooms are beautiful and bathrooms amazing.

8

Joakim

4 ene 2025

·

Se alojó 3 noches

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

8

Dylan

29 ago 2025

·

Se alojó 2 noches

Just a lot of noise above me in room

Just a lot of noise above me in room

10

Alice

5 ago 2025

·

Se alojó 5 noches

Great service. Beautiful big rooms. Fantastic location.

Great service. Beautiful big rooms. Fantastic location.

10

Gerardo

1 sept 2025

·

Se alojó 1 noche

Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel

Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel

10

Paul

23 may 2024

·

Se alojó 2 noches

Great Boutique Hotel. If you like a view, some rooms are internal and don’t have one

Great Boutique Hotel. If you like a view, some rooms are internal and don’t have one

10

Palig Arzoumanian

9 jul 2024

·

Se alojó 4 noches

Make sure to get a room with outside looking windows!

Make sure to get a room with outside looking windows!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio se describe con frecuencia como excepcional, amable y atento en recepción, comedor y servicio de limpieza. Algunos huéspedes notaron respuestas inconsistentes o interacciones poco útiles.

Reseñas de huéspedes relacionadas

10

Lizandra

7 jul 2025

·

Se alojó 6 noches

The best hotel service we have received in our life. Great location and attention to details.

The best hotel service we have received in our life. Great location and attention to details.

6

Rhys

19 dic 2024

·

Se alojó 6 noches

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

10

Edgar

7 dic 2024

·

Se alojó 2 noches

Nice place, staff is over all attentive. Some of the staff need training in basic conflict resolution. Other than that the hotel is a great place to stay.

Nice place, staff is over all attentive. Some of the staff need training in basic conflict resolution. Other than that the hotel is a great place to stay.

10

Ying

12 abr 2025

·

Se alojó 4 noches

The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.

The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.

10

Haji V

14 jul 2025

·

Se alojó 5 noches

This was one of the nicest hotel stays we have ever had. Accommodations were beautiful and every member of staff went out their way to make sure we felt at home. From the amazing team at the front desk to the staff in the dining room to the bell staff and the house keeping staff all exhibited the highest levels of professionalism and service.

This was one of the nicest hotel stays we have ever had. Accommodations were beautiful and every member of staff went out their way to make sure we felt at home. From the amazing team at the front desk to the staff in the dining room to the bell staff and the house keeping staff all exhibited the highest levels of professionalism and service.

10

Michelle

10 abr 2025

·

Se alojó 3 noches

The Alest never disappoints. This has become our go-to hotel for stays in the Polanco area. Service is top-notch and super friendly. The hotel is gorgeous and the rooms spacious. Until next time!

The Alest never disappoints. This has become our go-to hotel for stays in the Polanco area. Service is top-notch and super friendly. The hotel is gorgeous and the rooms spacious. Until next time!

2

Olga

6 jun 2024

·

Se alojó 2 noches

Muy caro para lo que es Nos perdieron una maleta que dejamos unas horas en resguardo, el Personal exigía propinas etc etc No lo recomiendo en absoluto

Muy caro para lo que es Nos perdieron una maleta que dejamos unas horas en resguardo, el Personal exigía propinas etc etc No lo recomiendo en absoluto

10

Edita

3 mar 2025

·

Se alojó 3 noches

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

10

Constance

30 jul 2025

·

Se alojó 6 noches

Great hotel! The staff was amazing.

Great hotel! The staff was amazing.

8

George

2 feb 2024

·

Se alojó 3 noches

Everything is great. Only issues are general noise in the hotel as well as staff service. Half are amazing and half aren’t.

Everything is great. Only issues are general noise in the hotel as well as staff service. Half are amazing and half aren’t.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación privilegiada en Polanco en una calle tranquila, segura y transitable, a pocos pasos de restaurantes, tiendas y Lincoln Park.

Reseñas de huéspedes relacionadas

10

Susanna

4 may 2025

·

Se alojó 6 noches

Unique and elegant property. Close to shops, walkable and convenient.

Unique and elegant property. Close to shops, walkable and convenient.

10

Jacqueline

6 abr 2025

·

Se alojó 8 noches

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Faustino De Jesus

20 sept 2024

·

Se alojó 1 noche

Excelente ubicación

Excelente ubicación

10

Juan Pablo

23 mar 2025

·

Se alojó 3 noches

Beautiful property. Great location in Polanco area.

Beautiful property. Great location in Polanco area.

10

Magdalena

31 ago 2025

·

Se alojó 3 noches

Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.

Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.

10

Jaime

12 oct 2024

·

Se alojó 1 noche

Esta en el corazon de polanco, todo esta caminando.

Esta en el corazon de polanco, todo esta caminando.

10

Elane

6 oct 2024

·

Se alojó 3 noches

Great staff and location A

Great staff and location A

10

Gina

16 nov 2024

·

Se alojó 2 noches

Está ubicado a unos pasos de la zona de restaurantes del parque Lincoln y la zona de restaurantes. El hotel es muy lindo, el desayuno es rico, el personal muy amable. Es la segunda vez que nos hospedamos y por supuesto regresaremos.

Está ubicado a unos pasos de la zona de restaurantes del parque Lincoln y la zona de restaurantes. El hotel es muy lindo, el desayuno es rico, el personal muy amable. Es la segunda vez que nos hospedamos y por supuesto regresaremos.

10

CECILIA

27 jul 2024

·

Se alojó 2 noches

Amazing hotel, great location.

Amazing hotel, great location.

10

BRENDA

30 abr 2025

·

Se alojó 1 noche

Very nice and good area

Very nice and good area

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Muchos huéspedes disfrutaron del restaurante del hotel y encontraron el desayuno delicioso. Otros consideraron que el menú del desayuno incluido era limitado o promedio, con cargos adicionales ocasionales por ciertas bebidas.

Reseñas de huéspedes relacionadas

10

Jacqueline

6 abr 2025

·

Se alojó 8 noches

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Carrie

22 jul 2025

·

Se alojó 4 noches

Friendly. Delicious breakfast. Good location. Would upgrade room

Friendly. Delicious breakfast. Good location. Would upgrade room

10

Margarita

7 abr 2025

·

Se alojó 4 noches

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

8

FERNANDO

14 oct 2024

·

Se alojó 1 noche

Un muy lindo hotel con una magnífica ubicación, solamente esperábamos más de la comida, pero en general todo estuvo muy bien!

Un muy lindo hotel con una magnífica ubicación, solamente esperábamos más de la comida, pero en general todo estuvo muy bien!

8

Joakim

4 ene 2025

·

Se alojó 3 noches

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

10

Juan

14 dic 2024

·

Se alojó 5 noches

Excelente hotel: buena ubicación, hermosa decoración, atención a los detalles excepcional. Habitación amplia, limpia y cómoda. En la habitación nos recibieron con dulces tradicionales de Mexico, el mini bar estaba incluido y lo surtían todos los días, en las noches nos sorprendían con un postrecito diferente. Lo único que no nos pareció fuera de serie fue la panadería incluida en el desayuno, pero, sin dudarlo, volvería a alojarme en este hotel.

Excelente hotel: buena ubicación, hermosa decoración, atención a los detalles excepcional. Habitación amplia, limpia y cómoda. En la habitación nos recibieron con dulces tradicionales de Mexico, el mini bar estaba incluido y lo surtían todos los días, en las noches nos sorprendían con un postrecito diferente. Lo único que no nos pareció fuera de serie fue la panadería incluida en el desayuno, pero, sin dudarlo, volvería a alojarme en este hotel.

10

Alison

16 jul 2025

·

Se alojó 5 noches

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

10

Priya

19 jun 2024

·

What a lovely experience! Luis arranged the best tours for us. Gave helpful dining recommendations. Everything was within walking distance. Great with teenagers always looking for something to do or eat. The staff were kind, and helpful to my entire family that booked 3 rooms for 4 days. The only thing that could improve was the dining. Breakfast selections in the included breakfast were not great, and honestly we preferred to leave and eat elsewhere or just eat a granola bar instead. After staying at the Four Seasons in April this location is much better, service on par but food selections are weak in comparison.

What a lovely experience! Luis arranged the best tours for us. Gave helpful dining recommendations. Everything was within walking distance. Great with teenagers always looking for something to do or eat. The staff were kind, and helpful to my entire family that booked 3 rooms for 4 days. The only thing that could improve was the dining. Breakfast selections in the included breakfast were not great, and honestly we preferred to leave and eat elsewhere or just eat a granola bar instead. After staying at the Four Seasons in April this location is much better, service on par but food selections are weak in comparison.

10

Estela

7 oct 2024

·

Se alojó 2 noches

Beautiful hotel, excellent breakfast, great service, the best location in Polanco! I will definitely be back!

Beautiful hotel, excellent breakfast, great service, the best location in Polanco! I will definitely be back!

10

Laurel

9 ene 2025

·

Se alojó 1 noche

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Javier

19 ago 2026

·

Se alojó 1 noche

Hotel muy bonito, con una atención excelente al igual que la ubicación. Estuvimos alojados en este hotel y sinceramente nos gustó mucho la decoración, muy cuidado y de muy buen gusto.

Hotel muy bonito, con una atención excelente al igual que la ubicación. Estuvimos alojados en este hotel y sinceramente nos gustó mucho la decoración, muy cuidado y de muy buen gusto.

10

Erendira

21 jul 2026

·

Se alojó 1 noche

Considero que las almohadas podrían mejorar , estaban suaves pero a la vez muy altas . Fue un poco incómodo . Lo demás súper bien .

Considero que las almohadas podrían mejorar , estaban suaves pero a la vez muy altas . Fue un poco incómodo . Lo demás súper bien .

10

Tonatiuh

9 jul 2026

·

Se alojó 1 noche

Muy agradable, bien ubicado

Muy agradable, bien ubicado

10

Diego

6 jul 2026

·

Se alojó 1 noche

Un hotel muy bonito con atencion super personalizada, fueron muy atentos con mis hijas, sin duda cuando regresemos a mexico este hotel sera nuestra primera opcion.

Un hotel muy bonito con atencion super personalizada, fueron muy atentos con mis hijas, sin duda cuando regresemos a mexico este hotel sera nuestra primera opcion.

10

Alejandro

2 jul 2026

·

Se alojó 1 noche

Todo bien

Todo bien

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 12:00

Depósito de seguridad

USD 300 per accommodation on arrival.

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

noviembre 2026

DO	LU	MA	MI	JU	VI	SA
1	2 $835	3 $603	4 $1204	5 $1065	6 $698	7 $624
8 $596	9 $622	10 $570	11 $719	12 $665	13 $596	14
15 $585	16 $579	17 $524	18 $591	19 $598	20 $613	21 $1407
22 $930	23 $572	24 $546	25 $573	26 $764	27 $764	28 $770
29 $520	30 $520

diciembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

Los huéspedes recibirán un correo electrónico 24 horas antes de su llegada con las instrucciones para el registro de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Se te pedirá que pagues el siguiente depósito totalmente reembolsable.

Depósito por roturas: USD 300 por estancia

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
Transacciones sin efectivo disponibles
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.

Es necesario reservar con antelación los servicios de masaje. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
Es posible pagar todas las transacciones sin dinero en efectivo.

Mascotas: 70 USD por mascota (varía dependiendo de la duración de la estancia)
No se cobran tasas por los animales de servicio
El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.