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The Alest Hotel

From

520 USD

a notte

The Alest Hotel - Image 1

The Alest Hotel - Camera

The Alest Hotel - Camera

The Alest Hotel - Vista dalla camera

The Alest Hotel - Reception

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From

520 USD

a notte

Informazioni su questa struttura

Fatti coccolare con massaggi e scopri i servizi ricreativi, tra cui un servizio di noleggio biciclette. Questo hotel offre, inoltre, il Wi-Fi gratuito e servizi di concierge.

Servizi

Fatti coccolare con massaggi e scopri i servizi ricreativi, tra cui un servizio di noleggio biciclette. Questo hotel offre, inoltre, il Wi-Fi gratuito e servizi di concierge.

Servizi per le aziende

Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.

Ristorazione

Per mangiare, visita 45 Bar & Restaurante, eccellente ristorante che propone cucina internazionale. In alternativa, fermati al bar/lounge o richiedi il servizio in camera 24 ore su 24. Incontra gli altri ospiti al cocktail di benvenuto offerto tutti i giorni. La colazione continentale viene servita gratuitamente tutti i giorni dalle ore 08:00 alle ore 11:00.

Camere

Regalati un soggiorno indimenticabile in una delle 20 camere con stile personalizzato della struttura, complete di pavimenti riscaldati e Smart TV. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I comfort includono casseforti, scrivanie e telefoni con chiamate urbane gratuite.

Posizione

The Alest Hotel di Città del Messico (Polanco) è ad appena 10 minuti di cammino da Paseo de la Reforma e Parco Chapultepec. Questo hotel di lusso dista 0,7 km da Auditorio Nacional e 4,2 km da Monumento all'Angelo dell'Indipendenza.

Nelle vicinanze

Avenida Presidente Masaryk(0.1 miglia)
Consolato Generale di Spagna(0.3 miglia)
Parco Chapultepec(0.4 miglia)
Stadio Campo Deportivo Militar Marte(0.4 miglia)
Auditorio Nacional(0.5 miglia)
Paseo de la Reforma(0.5 miglia)
Parque Zoologico de Chapultepec(0.6 miglia)
Hospital Español(0.8 miglia)
Antara Polanco(1 miglia)
Museo Nazionale di Antropologia(1.1 miglia)
Acquario Acuario Inbursa(1.4 miglia)
Plaza Polanco(1.4 miglia)
Museo Soumaya(1.5 miglia)
Monumento a los Niños Héroes(1.5 miglia)
Centro commerciale Plaza Carso(1.5 miglia)
Aeroporto internazionale Benito Juarez (MEX)(11 miglia)
Santa Lucía, Messico (NLU-Felipe Ángeles Intl.)(28.3 miglia)
Toluca, Estado de Mexico (TLC-Toluca Intl.)(35.4 miglia)

Parcheggio
Navetta da/Per aeroporto
Ristorante
Business center
Servizio in camera
Parcheggio valet

Posizione

45 Eugenio Sue, Bosques de Chapultepec, Città del Messico, Messico

Avenida Presidente Masaryk (0.1 miglia)

Consolato Generale di Spagna (0.3 miglia)

Parco Chapultepec (0.4 miglia)

Stadio Campo Deportivo Militar Marte (0.4 miglia)

Auditorio Nacional (0.5 miglia)

Paseo de la Reforma (0.5 miglia)

Altre informazioni sulla posizione

Opzioni camera

14

Deluxe Junior Suite

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

312 ft²

Aria condizionata

Riscaldamento a pavimento

Riscaldamento

9

Superior Double Room

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

398 ft²

Aria condizionata

Riscaldamento a pavimento

Riscaldamento

10

Superior Room King

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

310 ft²

Aria condizionata

Riscaldamento a pavimento

Riscaldamento

15

Grand Deluxe Room

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 3

379 ft²

Aria condizionata

Riscaldamento a pavimento

Riscaldamento

11

Deluxe Room

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

312 ft²

Aria condizionata

Riscaldamento a pavimento

Riscaldamento

11

Superior Room Queen

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

248 ft²

Aria condizionata

Riscaldamento a pavimento

Riscaldamento

10

Grand Deluxe Double Room

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

398 ft²

Aria condizionata

Riscaldamento a pavimento

Riscaldamento

13

Grand Deluxe Suite

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 3

840 ft²

Aria condizionata

Riscaldamento a pavimento

Riscaldamento

Recensioni degli ospiti su The Alest Hotel

9.6

Eccezionale

Sulla base di 364 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'Hotel Alest, gli ospiti apprezzano costantemente il design boutique e la posizione a Polanco, facilmente esplorabile a piedi, evidenziando ambienti molto puliti e dettagli premurosi come i minibar gratuiti e i prodotti da bagno di alta qualità che creano un soggiorno confortevole e di lusso.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

All'Hotel Alest, gli ospiti apprezzano costantemente il design boutique e la posizione a Polanco, facilmente esplorabile a piedi, evidenziando ambienti molto puliti e dettagli premurosi come i minibar gratuiti e i prodotti da bagno di alta qualità che creano un soggiorno confortevole e di lusso.

Il servizio viene spesso descritto come attento e accogliente. Molti apprezzano il ristorante e la colazione in loco, anche se alcuni hanno trovato il menu incluso limitato o nella media. Tra gli aspetti negativi più comuni ci sono il rumore che arriva ad alcune camere dal cortile interno e il fatto che alcune camere sono piccole o si affacciano verso l'interno con poca luce naturale. Aspettatevi un soggiorno elegante e intimo in un boutique hotel in una zona privilegiata e facilmente esplorabile a piedi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

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Servizi

Il ristorante e il bar in loco ricevono commenti positivi e il minibar gratuito in camera è un vantaggio notevole.

Recensioni degli ospiti correlate

10

Jacqueline

6 apr 2025

·

Soggiorno di 8 notti

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Christian

15 nov 2025

·

Soggiorno di 1 notte

Excellent experience. Room and amenities were TOP. Never experienced anything like it. Dyson hairdryer in the room, Le Labo soap and free minibar. Couldn’t ask for more

Excellent experience. Room and amenities were TOP. Never experienced anything like it. Dyson hairdryer in the room, Le Labo soap and free minibar. Couldn’t ask for more

10

Ralph

23 nov 2024

·

Soggiorno di 4 notti

Well appointed comfortable rooms in a very safe if somewhat impersonal neighbothood with upscale shopping and residences. Plenty of dining options and night life nearby as well as a great restaurant in house. The staff was particularly responsive and helpful and made our 5 day stay delightful

Well appointed comfortable rooms in a very safe if somewhat impersonal neighbothood with upscale shopping and residences. Plenty of dining options and night life nearby as well as a great restaurant in house. The staff was particularly responsive and helpful and made our 5 day stay delightful

10

Roberto H

6 nov 2025

·

Soggiorno di 1 notte

Quarto era lindo, o hotel extremamente bem localizado. Foi muito gentil eles oferecem o conteúdo do frigobar gratuito. Uma diferença. Como contraponto mas não é apenas desse hotel, no México não existe ducha higiênica. Uma pena. E uma característica cultural, não há costume de pães salgados no café da manhã. Foi difícil entenderem que com dois ovos estrelados, comemos pão.

Quarto era lindo, o hotel extremamente bem localizado. Foi muito gentil eles oferecem o conteúdo do frigobar gratuito. Uma diferença. Como contraponto mas não é apenas desse hotel, no México não existe ducha higiênica. Uma pena. E uma característica cultural, não há costume de pães salgados no café da manhã. Foi difícil entenderem que com dois ovos estrelados, comemos pão.

10

Margarita

7 apr 2025

·

Soggiorno di 4 notti

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

10

Sarah

6 mar 2025

·

Soggiorno di 4 notti

My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.

My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.

10

Elizabeth

11 mag 2024

·

Soggiorno di 7 notti

Amazing hotel and location, staff was fantastic. Room was great, just a little unexpected because it had no exterior view so request a room with one. Great breakfast and mini-bar that are all included, would stay again!

Amazing hotel and location, staff was fantastic. Room was great, just a little unexpected because it had no exterior view so request a room with one. Great breakfast and mini-bar that are all included, would stay again!

10

Alison

16 lug 2025

·

Soggiorno di 5 notti

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

10

Steve

15 mar 2024

·

Soggiorno di 1 notte

Great staff, lovely touches with mini bar and freebies and excellent finish and attention to detail throughout property

Great staff, lovely touches with mini bar and freebies and excellent finish and attention to detail throughout property

10

Laurel

9 gen 2025

·

Soggiorno di 1 notte

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

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Pulizia

Le recensioni evidenziano costantemente la pulizia delle camere e degli spazi comuni. Sono state segnalate alcune rare negligenze, tra cui una camera non servita e un caso di pulizia insufficiente.

Recensioni degli ospiti correlate

8

Nir

1 dic 2025

·

Soggiorno di 6 notti

Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.

Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.

10

Desiree

30 giu 2025

·

Soggiorno di 3 notti

Es un hotel muy lindo y ubicado. El personal suele ser muy amable. En esta ocasión la limpieza de la habitación, no fue buena y al nuevo conserje, no le agradó que le solicitara mi auto. Los que cómo siembre súper amables y serviciales el personal del restaurante.

Es un hotel muy lindo y ubicado. El personal suele ser muy amable. En esta ocasión la limpieza de la habitación, no fue buena y al nuevo conserje, no le agradó que le solicitara mi auto. Los que cómo siembre súper amables y serviciales el personal del restaurante.

10

maria

20 ott 2023

·

Soggiorno di 3 notti

Limpieza y atención al cliente

Limpieza y atención al cliente

10

Rogelio

24 set 2025

·

Soggiorno di 2 notti

Very Nice Boutique Hotel, clean, quiet and safe

Very Nice Boutique Hotel, clean, quiet and safe

10

Marilú

4 ott 2025

·

Soggiorno di 3 notti

Me encantó el hotel!!! Todo está impecable

Me encantó el hotel!!! Todo está impecable

10

Aaron

30 dic 2025

·

Soggiorno di 2 notti

Friendly staff, very clean, great location!

Friendly staff, very clean, great location!

6

Omar

12 apr 2024

·

Soggiorno di 2 notti

All was great until I got to my room at night and it was not cleaned. Receptionist was not able to help given it was late. I’m staying in the hotel again this weekend and I have mixed feelings given this experience. I would have probably cancelled it, if I had time to look for an alternative and the cancellation fee was not applicable.

All was great until I got to my room at night and it was not cleaned. Receptionist was not able to help given it was late. I’m staying in the hotel again this weekend and I have mixed feelings given this experience. I would have probably cancelled it, if I had time to look for an alternative and the cancellation fee was not applicable.

10

Edita

3 mar 2025

·

Soggiorno di 3 notti

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

10

Marcelo

17 mag 2024

·

Soggiorno di 3 notti

The Hotel is very clean and beautiful.

The Hotel is very clean and beautiful.

10

Kristy

1 lug 2025

·

Soggiorno di 4 notti

I had a wonderful stay at The Alest Hotel! From the moment I arrived, the staff went above and beyond to make me feel welcomed. It created such a calm and luxurious atmosphere, making it easy to relax and enjoy my stay. If you’re looking for a place that combines impeccable service with top-tier cleanliness, The Alest Hotel is the perfect choice. I can’t wait to return!

I had a wonderful stay at The Alest Hotel! From the moment I arrived, the staff went above and beyond to make me feel welcomed. It created such a calm and luxurious atmosphere, making it easy to relax and enjoy my stay. If you’re looking for a place that combines impeccable service with top-tier cleanliness, The Alest Hotel is the perfect choice. I can’t wait to return!

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Camere

Le camere sono eleganti e generalmente confortevoli, con molti ospiti che apprezzano il design e alcuni che notano la spaziosità. Tuttavia, diversi segnalano camere piccole o con vista verso l'interno, con poca luce naturale, e il rumore può provenire dal cortile interno; il comfort del letto varia.

Recensioni degli ospiti correlate

10

Isabelle

18 lug 2024

·

Soggiorno di 3 notti

The hotel is beautiful, modern and new. The rooms are on the small side but very comfortable. The service was 5 star, very nice staff and accommodating to my requests. Ameneties include daily breakfast served to table, mini bar and mexican sweets in your room. One thing to note is based on the room type, my room didn’t have a window outside - it was nacing an indoor space so there was not a lot of light.

The hotel is beautiful, modern and new. The rooms are on the small side but very comfortable. The service was 5 star, very nice staff and accommodating to my requests. Ameneties include daily breakfast served to table, mini bar and mexican sweets in your room. One thing to note is based on the room type, my room didn’t have a window outside - it was nacing an indoor space so there was not a lot of light.

10

Jacqueline

6 apr 2025

·

Soggiorno di 8 notti

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

6

Rhys

19 dic 2024

·

Soggiorno di 6 notti

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

10

Charles R

12 feb 2023

·

Soggiorno di 4 notti

This is an amazing boutique hotel. central in Mexico City. the staff is super nice. plenty of team members to assist. the beds are not firm my back (not usually bad) hurt after four nights. and the lobby lounge open to a courtyard for many of the rooms so if you have people drinking it feels like they are in the room with you. noise canceling headphones :) the rooms are beautiful and bathrooms amazing.

This is an amazing boutique hotel. central in Mexico City. the staff is super nice. plenty of team members to assist. the beds are not firm my back (not usually bad) hurt after four nights. and the lobby lounge open to a courtyard for many of the rooms so if you have people drinking it feels like they are in the room with you. noise canceling headphones :) the rooms are beautiful and bathrooms amazing.

8

Joakim

4 gen 2025

·

Soggiorno di 3 notti

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

8

Dylan

29 ago 2025

·

Soggiorno di 2 notti

Just a lot of noise above me in room

Just a lot of noise above me in room

10

Alice

5 ago 2025

·

Soggiorno di 5 notti

Great service. Beautiful big rooms. Fantastic location.

Great service. Beautiful big rooms. Fantastic location.

10

Gerardo

1 set 2025

·

Soggiorno di 1 notte

Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel

Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel

10

Paul

23 mag 2024

·

Soggiorno di 2 notti

Great Boutique Hotel. If you like a view, some rooms are internal and don’t have one

Great Boutique Hotel. If you like a view, some rooms are internal and don’t have one

10

Palig Arzoumanian

9 lug 2024

·

Soggiorno di 4 notti

Make sure to get a room with outside looking windows!

Make sure to get a room with outside looking windows!

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Servizio

Il servizio viene spesso descritto come eccezionale, cortese e attento presso la reception, la sala da pranzo e il personale addetto alle pulizie. Alcuni ospiti hanno notato risposte incoerenti o interazioni poco collaborative.

Recensioni degli ospiti correlate

10

Lizandra

7 lug 2025

·

Soggiorno di 6 notti

The best hotel service we have received in our life. Great location and attention to details.

The best hotel service we have received in our life. Great location and attention to details.

6

Rhys

19 dic 2024

·

Soggiorno di 6 notti

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

10

Edgar

7 dic 2024

·

Soggiorno di 2 notti

Nice place, staff is over all attentive. Some of the staff need training in basic conflict resolution. Other than that the hotel is a great place to stay.

Nice place, staff is over all attentive. Some of the staff need training in basic conflict resolution. Other than that the hotel is a great place to stay.

10

Ying

12 apr 2025

·

Soggiorno di 4 notti

The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.

The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.

10

Haji V

14 lug 2025

·

Soggiorno di 5 notti

This was one of the nicest hotel stays we have ever had. Accommodations were beautiful and every member of staff went out their way to make sure we felt at home. From the amazing team at the front desk to the staff in the dining room to the bell staff and the house keeping staff all exhibited the highest levels of professionalism and service.

This was one of the nicest hotel stays we have ever had. Accommodations were beautiful and every member of staff went out their way to make sure we felt at home. From the amazing team at the front desk to the staff in the dining room to the bell staff and the house keeping staff all exhibited the highest levels of professionalism and service.

10

Michelle

10 apr 2025

·

Soggiorno di 3 notti

The Alest never disappoints. This has become our go-to hotel for stays in the Polanco area. Service is top-notch and super friendly. The hotel is gorgeous and the rooms spacious. Until next time!

The Alest never disappoints. This has become our go-to hotel for stays in the Polanco area. Service is top-notch and super friendly. The hotel is gorgeous and the rooms spacious. Until next time!

2

Olga

6 giu 2024

·

Soggiorno di 2 notti

Muy caro para lo que es Nos perdieron una maleta que dejamos unas horas en resguardo, el Personal exigía propinas etc etc No lo recomiendo en absoluto

Muy caro para lo que es Nos perdieron una maleta que dejamos unas horas en resguardo, el Personal exigía propinas etc etc No lo recomiendo en absoluto

10

Edita

3 mar 2025

·

Soggiorno di 3 notti

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

10

Constance

30 lug 2025

·

Soggiorno di 6 notti

Great hotel! The staff was amazing.

Great hotel! The staff was amazing.

8

George

2 feb 2024

·

Soggiorno di 3 notti

Everything is great. Only issues are general noise in the hotel as well as staff service. Half are amazing and half aren’t.

Everything is great. Only issues are general noise in the hotel as well as staff service. Half are amazing and half aren’t.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Posizione

Posizione privilegiata a Polanco, su una strada tranquilla, sicura e facilmente esplorabile a piedi, a pochi passi da ristoranti, negozi e Lincoln Park.

Recensioni degli ospiti correlate

10

Susanna

4 mag 2025

·

Soggiorno di 6 notti

Unique and elegant property. Close to shops, walkable and convenient.

Unique and elegant property. Close to shops, walkable and convenient.

10

Jacqueline

6 apr 2025

·

Soggiorno di 8 notti

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Faustino De Jesus

20 set 2024

·

Soggiorno di 1 notte

Excelente ubicación

Excelente ubicación

10

Juan Pablo

23 mar 2025

·

Soggiorno di 3 notti

Beautiful property. Great location in Polanco area.

Beautiful property. Great location in Polanco area.

10

Magdalena

31 ago 2025

·

Soggiorno di 3 notti

Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.

Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.

10

Jaime

12 ott 2024

·

Soggiorno di 1 notte

Esta en el corazon de polanco, todo esta caminando.

Esta en el corazon de polanco, todo esta caminando.

10

Elane

6 ott 2024

·

Soggiorno di 3 notti

Great staff and location A

Great staff and location A

10

Gina

16 nov 2024

·

Soggiorno di 2 notti

Está ubicado a unos pasos de la zona de restaurantes del parque Lincoln y la zona de restaurantes. El hotel es muy lindo, el desayuno es rico, el personal muy amable. Es la segunda vez que nos hospedamos y por supuesto regresaremos.

Está ubicado a unos pasos de la zona de restaurantes del parque Lincoln y la zona de restaurantes. El hotel es muy lindo, el desayuno es rico, el personal muy amable. Es la segunda vez que nos hospedamos y por supuesto regresaremos.

10

CECILIA

27 lug 2024

·

Soggiorno di 2 notti

Amazing hotel, great location.

Amazing hotel, great location.

10

BRENDA

30 apr 2025

·

Soggiorno di 1 notte

Very nice and good area

Very nice and good area

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Ristorazione

Molti ospiti hanno apprezzato il ristorante in loco e hanno trovato la colazione gustosa. Altri hanno ritenuto il menu della colazione incluso limitato o nella media, con addebiti extra occasionali per alcune bevande.

Recensioni degli ospiti correlate

10

Jacqueline

6 apr 2025

·

Soggiorno di 8 notti

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Carrie

22 lug 2025

·

Soggiorno di 4 notti

Friendly. Delicious breakfast. Good location. Would upgrade room

Friendly. Delicious breakfast. Good location. Would upgrade room

10

Margarita

7 apr 2025

·

Soggiorno di 4 notti

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

8

FERNANDO

14 ott 2024

·

Soggiorno di 1 notte

Un muy lindo hotel con una magnífica ubicación, solamente esperábamos más de la comida, pero en general todo estuvo muy bien!

Un muy lindo hotel con una magnífica ubicación, solamente esperábamos más de la comida, pero en general todo estuvo muy bien!

8

Joakim

4 gen 2025

·

Soggiorno di 3 notti

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

10

Juan

14 dic 2024

·

Soggiorno di 5 notti

Excelente hotel: buena ubicación, hermosa decoración, atención a los detalles excepcional. Habitación amplia, limpia y cómoda. En la habitación nos recibieron con dulces tradicionales de Mexico, el mini bar estaba incluido y lo surtían todos los días, en las noches nos sorprendían con un postrecito diferente. Lo único que no nos pareció fuera de serie fue la panadería incluida en el desayuno, pero, sin dudarlo, volvería a alojarme en este hotel.

Excelente hotel: buena ubicación, hermosa decoración, atención a los detalles excepcional. Habitación amplia, limpia y cómoda. En la habitación nos recibieron con dulces tradicionales de Mexico, el mini bar estaba incluido y lo surtían todos los días, en las noches nos sorprendían con un postrecito diferente. Lo único que no nos pareció fuera de serie fue la panadería incluida en el desayuno, pero, sin dudarlo, volvería a alojarme en este hotel.

10

Alison

16 lug 2025

·

Soggiorno di 5 notti

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

10

Priya

19 giu 2024

·

What a lovely experience! Luis arranged the best tours for us. Gave helpful dining recommendations. Everything was within walking distance. Great with teenagers always looking for something to do or eat. The staff were kind, and helpful to my entire family that booked 3 rooms for 4 days. The only thing that could improve was the dining. Breakfast selections in the included breakfast were not great, and honestly we preferred to leave and eat elsewhere or just eat a granola bar instead. After staying at the Four Seasons in April this location is much better, service on par but food selections are weak in comparison.

What a lovely experience! Luis arranged the best tours for us. Gave helpful dining recommendations. Everything was within walking distance. Great with teenagers always looking for something to do or eat. The staff were kind, and helpful to my entire family that booked 3 rooms for 4 days. The only thing that could improve was the dining. Breakfast selections in the included breakfast were not great, and honestly we preferred to leave and eat elsewhere or just eat a granola bar instead. After staying at the Four Seasons in April this location is much better, service on par but food selections are weak in comparison.

10

Estela

7 ott 2024

·

Soggiorno di 2 notti

Beautiful hotel, excellent breakfast, great service, the best location in Polanco! I will definitely be back!

Beautiful hotel, excellent breakfast, great service, the best location in Polanco! I will definitely be back!

10

Laurel

9 gen 2025

·

Soggiorno di 1 notte

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

10

YEVGENIYA

2 lug 2023

·

Soggiorno di 1 notte

Excelente hotel

Excelente hotel

8

Ernesto

settimana scorsa

·

Soggiorno di 3 notti

Good location/ god shuttle to airport and back laves at the city.

Good location/ god shuttle to airport and back laves at the city.

10

Javier

mese scorso

·

Soggiorno di 1 notte

Hotel muy bonito, con una atención excelente al igual que la ubicación. Estuvimos alojados en este hotel y sinceramente nos gustó mucho la decoración, muy cuidado y de muy buen gusto.

Hotel muy bonito, con una atención excelente al igual que la ubicación. Estuvimos alojados en este hotel y sinceramente nos gustó mucho la decoración, muy cuidado y de muy buen gusto.

10

Denise

2 ago 2026

·

Soggiorno di 4 notti

Love this area and breakfast is very nice. Staff amazing

Love this area and breakfast is very nice. Staff amazing

10

Erendira

21 lug 2026

·

Soggiorno di 1 notte

Considero que las almohadas podrían mejorar , estaban suaves pero a la vez muy altas . Fue un poco incómodo . Lo demás súper bien .

Considero que las almohadas podrían mejorar , estaban suaves pero a la vez muy altas . Fue un poco incómodo . Lo demás súper bien .

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 00:00

Prima delle 12:00

Cauzione

USD 300 per accommodation on arrival.

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

Hai delle domande?

Le risposte istantanee dell'IA si basano su informazioni sugli hotel

Prezzi per le prossime date

settembre 2026

dom	lun	mar	mer	gio	ven	sab
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $377	19 $369
20 $412	21 $412	22 $1516	23 $415	24 $387	25 $405	26 $405
27 $386	28 $369	29 $369	30 $429

ottobre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Gli ospiti riceveranno un'e-mail 24 ore prima dell'arrivo con le istruzioni per il check-in. All'arrivo, saranno accolti dal personale alla reception. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.

Breakage deposit: USD 300 per stay

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
La struttura si riserva il diritto di richiedere la pre-autorizzazione della carta di credito dell'ospite prima dell'arrivo.
Le transazioni senza contanti sono disponibili
La struttura è dotata di un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso

Si richiede la prenotazione per i massaggi. Le prenotazioni possono essere effettuate contattando un hotel prima dell'arrivo utilizzando i recapiti riportati sulla conferma della prenotazione.
Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.

Supplemento per animali domestici: 70 USD ad animale (variabile in base alla durata del soggiorno)
Non vengono richiesti supplementi per gli animali di servizio
Il check-in anticipato è a pagamento e soggetto a disponibilità
Il check-out posticipato è a pagamento e soggetto a disponibilità

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.