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Arena Suites

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Arena Suites - Image 1

Arena Suites - Quarto

Arena Suites - Quarto

Arena Suites - Casa de banho

Arena Suites - Quarto

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From

US$ 114

/noite

Sobre este alojamento

Participe nas várias atividades recreativas do local, incluindo uma piscina exterior, ou aprecie soberbas vistas a partir da açoteia. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e churrasqueiras.

Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Balcão de turismo
Cofre

Localização

EVA SAMANO DE LOPEZ MATEOS 17 A LA MADERA, Playa La Madera, Zihuatanejo, Ixtapa Zihuatanejo, Estado de Guerrero, México

Plaza Kioto (0.2 milhas)

Praia de La Madera (0.2 milhas)

Praia Principal (0.4 milhas)

Museu Arqueológico da Costa Grande (0.4 milhas)

Baía de Zihuatanejo (0.4 milhas)

Mercado Municipal (0.4 milhas)

Mais informações sobre a localização

Opções de quartos

12

Suite Familiar, 2 quartos

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Cama De Casal Grande

Dormidas 5

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Cozinha

13

Suite Superior, 2 quartos

Detalhes do quarto

1 Cama De Casal Extragrande

,

1 Cama De Casal

e

1 Sofá-Cama

Dormidas 6

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Cozinha

7

Estúdio Familiar, 2 camas de casal, cozinha

Detalhes do quarto

2 Camas De Casal

Dormidas 4

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Cozinha

18

Suite Júnior, 1 cama king-size, banheira de hidromassagem

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Cozinha

13

Suite, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Cozinha

15

Suite Júnior, 1 cama king-size e sofá-cama

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Dormidas 4

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Cozinha

15

Suite Comfort, 1 cama king-size, vista parcial para o mar

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

861 ft²

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Cozinha

Pátio

13

Suite, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Dormidas 4

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Cozinha

Avaliações dos hóspedes sobre Arena Suites

8.9

Fabuloso

Com base em 244 avaliações verificadas

Quem se hospeda aqui?

Casal

62%

Família

23%

Grupos

13%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

O Arena Suites recebe muitos elogios pela sua localização à beira-mar na Praia Madera, a uma curta distância a pé do centro da cidade, pela simpatia e prestatividade da equipa, pela limpeza geral e pelas comodidades no local, como restaurante e piscina. No entanto, as muitas escadas limitam significativamente a acessibilidade.

Instalações

Limpeza

Quartos

Serviço

Localização

Acessível a pé

Restaurante

Isto foi útil?

O que pensam os hóspedes

O Arena Suites recebe muitos elogios pela sua localização à beira-mar na Praia Madera, a uma curta distância a pé do centro da cidade, pela simpatia e prestatividade da equipa, pela limpeza geral e pelas comodidades no local, como restaurante e piscina. No entanto, as muitas escadas limitam significativamente a acessibilidade.

Os quartos são confortáveis e frequentemente incluem cozinhas bem equipadas e vistas para a baía; algumas suites dispõem de banheiras de hidromassagem. Alguns hóspedes relataram ruído dos vizinhos ou da piscina e alguns notaram decoração desatualizada ou problemas de manutenção em certos quartos. Espere uma estadia relaxante à beira-mar com muitas escadas para percorrer.

Instalações

Limpeza

Quartos

Serviço

Localização

Acessível a pé

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Propriedade à beira-mar com restaurante, piscina e espreguiçadeiras no local. Muitas escadas conectam a rua, as suites e a praia, e não há elevadores, o que pode dificultar a acessibilidade.

Avaliações dos hóspedes relacionadas

10

Becky

20 de ago. de 2022

·

A estadia foi de 3 noites

We stayed in the junior suite with jetted tub. The drawback is it was right above the pool, which can get noisy with kids during the day. The view is amazing. The kitchen is outdoors , well equipped. There are alot of stairs to get to your room, but the staff will help with your luggage. The restaurant , Madera serves excellent food and good drinks on the beach. We had great service with our waiter,Armando. You can get a massage on the beach right next door for $25 for 90 min. If you just want to relax and enjoy the beach, you would like it here. Overall, we enjoyed our stay very much and will definitely return.

We stayed in the junior suite with jetted tub. The drawback is it was right above the pool, which can get noisy with kids during the day. The view is amazing. The kitchen is outdoors , well equipped. There are alot of stairs to get to your room, but the staff will help with your luggage. The restaurant , Madera serves excellent food and good drinks on the beach. We had great service with our waiter,Armando. You can get a massage on the beach right next door for $25 for 90 min. If you just want to relax and enjoy the beach, you would like it here. Overall, we enjoyed our stay very much and will definitely return.

10

Stacy

3 de nov. de 2025

·

A estadia foi de 4 noites

Staff was very friendly & helpful. Beautiful view and having an onsite pool was very nice

Staff was very friendly & helpful. Beautiful view and having an onsite pool was very nice

4

Robin

19 de jan. de 2025

·

A estadia foi de 3 noites

Website photos were deceiving. Exterior door was sliding door made of glass. Only exit/ entrance hallway was right near windows and doors. You could hear any one talkng as they passed by. Pool very small.only access was steep, long stairs.

Website photos were deceiving. Exterior door was sliding door made of glass. Only exit/ entrance hallway was right near windows and doors. You could hear any one talkng as they passed by. Pool very small.only access was steep, long stairs.

10

Vicki

19 de fev. de 2023

·

A estadia foi de 4 noites

Great location. At the top of a hill with an amazing view of a beautiful bay. There was a lovely infinity pool with plenty of seating options or you could swim in Madera Bay. The onsite restaurant served above average food. The service was great and everyone very friendly, always wanting to help.

Great location. At the top of a hill with an amazing view of a beautiful bay. There was a lovely infinity pool with plenty of seating options or you could swim in Madera Bay. The onsite restaurant served above average food. The service was great and everyone very friendly, always wanting to help.

10

Laura

11 de jan. de 2025

·

A estadia foi de 7 noites

Ricardo at the front desk was very helpful. The rest of the staff were very nice. Our room was comfortable and the pool was great.

Ricardo at the front desk was very helpful. The rest of the staff were very nice. Our room was comfortable and the pool was great.

8

Omayra

8 de set. de 2025

·

A estadia foi de 4 noites

Great stay. Not so accessible

Great stay. Not so accessible

10

Wally

13 de dez. de 2023

·

A estadia foi de 3 noites

Great location on La Madera Beach and easy access to the centre. The pool was wonderful overlooking the beach. Many restaurants in the area. Units had a full kitchen. Internet was excellent. It was a wonderful place but does have many steps.

Great location on La Madera Beach and easy access to the centre. The pool was wonderful overlooking the beach. Many restaurants in the area. Units had a full kitchen. Internet was excellent. It was a wonderful place but does have many steps.

10

Valerie

31 de dez. de 2023

·

A estadia foi de 11 noites

We loved this location! Close to the beach and restaurants! We enjoyed the pool, restaurant, and ocean!

We loved this location! Close to the beach and restaurants! We enjoyed the pool, restaurant, and ocean!

8

Melinda

19 de jan. de 2025

·

A estadia foi de 1 noite

We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.

We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.

10

Philip

29 de mar. de 2025

·

A estadia foi de 3 noites

Very nice property on Beautiful Madera Beach. Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine. Property was very clean and well maintained. All the staff were very friendly and helpful. The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.

Very nice property on Beautiful Madera Beach. Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine. Property was very clean and well maintained. All the staff were very friendly and helpful. The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

As avaliações destacam frequentemente quartos limpos e áreas bem cuidadas, com louvor à equipa de limpeza. Alguns hóspedes mencionaram odores ou elementos desatualizados e danificados em alguns quartos.

Avaliações dos hóspedes relacionadas

10

la familia

29 de abr. de 2025

·

A estadia foi de 2 noites

Nos gustó el hotel, limpieza y atención

Nos gustó el hotel, limpieza y atención

2

Mary

15 de out. de 2023

·

A estadia foi de 3 noites

I had to get another hotel and they didn’t give me my money back. The room smelled very bad.

I had to get another hotel and they didn’t give me my money back. The room smelled very bad.

10

Neil

25 de out. de 2023

·

A estadia foi de 6 noites

We had a great stay at Arena Suites (Oct '23). We had the "Family Master" suite which had 2 bedrooms, a living room, a well-equipped kitchen / dining area and a beautiful porch overlooking the beach and the bay. The room was cleaned very well every morning by Elizabeth (fresh linens/towels and dishes were washed). The restaurant was super convenient and the food never disappointed. Our server was always Armando - super friendly and great English skills. The hotel sits on a hill, so there are quite a few steps to get from the street entrance down to the beach, and elevators are not available. Wasn't an issue for us, but could well be for others. There's a convenience store across the street that is open from 9a - 6p or so that had any last-minute snacks, medicine, groceries you might need, but the prices reflect the convenience (sunscreen was about 3x what you'd pay at a nearby pharmacy). The hotel sits on a very nice sandy beach (very few rocks) with good waves for body surfing, and only a hundred yards or so down the beach is the paved walkway that leads to the downtown area. You can walk from the hotel to the downtown restaurants in 10 minutes or so. Overall, it was a great experience and we'd highly recommend this hotel!

We had a great stay at Arena Suites (Oct '23). We had the "Family Master" suite which had 2 bedrooms, a living room, a well-equipped kitchen / dining area and a beautiful porch overlooking the beach and the bay. The room was cleaned very well every morning by Elizabeth (fresh linens/towels and dishes were washed). The restaurant was super convenient and the food never disappointed. Our server was always Armando - super friendly and great English skills. The hotel sits on a hill, so there are quite a few steps to get from the street entrance down to the beach, and elevators are not available. Wasn't an issue for us, but could well be for others. There's a convenience store across the street that is open from 9a - 6p or so that had any last-minute snacks, medicine, groceries you might need, but the prices reflect the convenience (sunscreen was about 3x what you'd pay at a nearby pharmacy). The hotel sits on a very nice sandy beach (very few rocks) with good waves for body surfing, and only a hundred yards or so down the beach is the paved walkway that leads to the downtown area. You can walk from the hotel to the downtown restaurants in 10 minutes or so. Overall, it was a great experience and we'd highly recommend this hotel!

10

Tuny

12 de ago. de 2025

·

A estadia foi de 3 noites

Muy atento el personal ,muy limpia las instalaciones y muy buena Ubicación

Muy atento el personal ,muy limpia las instalaciones y muy buena Ubicación

10

Lanae

13 de mar. de 2025

·

A estadia foi de 3 noites

Clean rooms, friendly staff, excellent restaurant.

Clean rooms, friendly staff, excellent restaurant.

10

Robert

12 de dez. de 2024

·

A estadia foi de 7 noites

The staff, maid, front desk and restaurant staff were all excellent! The bathroom in Room 7 should be updated.

The staff, maid, front desk and restaurant staff were all excellent! The bathroom in Room 7 should be updated.

10

Sue

20 de nov. de 2025

·

A estadia foi de 7 noites

Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees

Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees

10

Philip

29 de mar. de 2025

·

A estadia foi de 3 noites

Very nice property on Beautiful Madera Beach. Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine. Property was very clean and well maintained. All the staff were very friendly and helpful. The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.

Very nice property on Beautiful Madera Beach. Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine. Property was very clean and well maintained. All the staff were very friendly and helpful. The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.

8

Lilia Chacón

3 de ago. de 2022

·

A estadia foi de 3 noites

Hemos sido clientes frecuentes del hotel, nos gusto ver que después de la pandemia, hicieron algunas mejoras y buscan tenerlo en buenas condiciones.

Hemos sido clientes frecuentes del hotel, nos gusto ver que después de la pandemia, hicieron algunas mejoras y buscan tenerlo en buenas condiciones.

6

Joyce

14 de nov. de 2024

·

A estadia foi de 5 noites

I like that it was on the beach with a fabulous restaurant which did a pop up dinner and music on the beach every night. The happy hour was limited but we could use the beach loungers because we were registered at the hotel. The hotel was old and a little grungy where several things were broken. I refused to stay in the room at the bottom of the stairs as it was opposite the restaurant bathrooms so tjere was odour and you couldn't open the curtains anywhere. There were only 2 rooms in the hotel that I would stay in again. They were near the top of the stairs.

I like that it was on the beach with a fabulous restaurant which did a pop up dinner and music on the beach every night. The happy hour was limited but we could use the beach loungers because we were registered at the hotel. The hotel was old and a little grungy where several things were broken. I refused to stay in the room at the bottom of the stairs as it was opposite the restaurant bathrooms so tjere was odour and you couldn't open the curtains anywhere. There were only 2 rooms in the hotel that I would stay in again. They were near the top of the stairs.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são confortáveis, oferecendo frequentemente cozinhas bem equipadas e vistas para a baía; alguns têm banheiras de hidromassagem. Várias avaliações mencionam ruído de vizinhos ou da piscina e, ocasionalmente, decoração desatualizada ou problemas de manutenção.

Avaliações dos hóspedes relacionadas

10

Becky

20 de ago. de 2022

·

A estadia foi de 3 noites

We stayed in the junior suite with jetted tub. The drawback is it was right above the pool, which can get noisy with kids during the day. The view is amazing. The kitchen is outdoors , well equipped. There are alot of stairs to get to your room, but the staff will help with your luggage. The restaurant , Madera serves excellent food and good drinks on the beach. We had great service with our waiter,Armando. You can get a massage on the beach right next door for $25 for 90 min. If you just want to relax and enjoy the beach, you would like it here. Overall, we enjoyed our stay very much and will definitely return.

We stayed in the junior suite with jetted tub. The drawback is it was right above the pool, which can get noisy with kids during the day. The view is amazing. The kitchen is outdoors , well equipped. There are alot of stairs to get to your room, but the staff will help with your luggage. The restaurant , Madera serves excellent food and good drinks on the beach. We had great service with our waiter,Armando. You can get a massage on the beach right next door for $25 for 90 min. If you just want to relax and enjoy the beach, you would like it here. Overall, we enjoyed our stay very much and will definitely return.

4

Robin

19 de jan. de 2025

·

A estadia foi de 3 noites

Website photos were deceiving. Exterior door was sliding door made of glass. Only exit/ entrance hallway was right near windows and doors. You could hear any one talkng as they passed by. Pool very small.only access was steep, long stairs.

Website photos were deceiving. Exterior door was sliding door made of glass. Only exit/ entrance hallway was right near windows and doors. You could hear any one talkng as they passed by. Pool very small.only access was steep, long stairs.

8

Annie

5 de abr. de 2023

·

A estadia foi de 7 noites

The staff were all friendly and helpful. The AC unit had failed so we were moved to another room while it was worked on, free of charge. The restaurant and location are great!

The staff were all friendly and helpful. The AC unit had failed so we were moved to another room while it was worked on, free of charge. The restaurant and location are great!

10

Neil

25 de out. de 2023

·

A estadia foi de 6 noites

We had a great stay at Arena Suites (Oct '23). We had the "Family Master" suite which had 2 bedrooms, a living room, a well-equipped kitchen / dining area and a beautiful porch overlooking the beach and the bay. The room was cleaned very well every morning by Elizabeth (fresh linens/towels and dishes were washed). The restaurant was super convenient and the food never disappointed. Our server was always Armando - super friendly and great English skills. The hotel sits on a hill, so there are quite a few steps to get from the street entrance down to the beach, and elevators are not available. Wasn't an issue for us, but could well be for others. There's a convenience store across the street that is open from 9a - 6p or so that had any last-minute snacks, medicine, groceries you might need, but the prices reflect the convenience (sunscreen was about 3x what you'd pay at a nearby pharmacy). The hotel sits on a very nice sandy beach (very few rocks) with good waves for body surfing, and only a hundred yards or so down the beach is the paved walkway that leads to the downtown area. You can walk from the hotel to the downtown restaurants in 10 minutes or so. Overall, it was a great experience and we'd highly recommend this hotel!

We had a great stay at Arena Suites (Oct '23). We had the "Family Master" suite which had 2 bedrooms, a living room, a well-equipped kitchen / dining area and a beautiful porch overlooking the beach and the bay. The room was cleaned very well every morning by Elizabeth (fresh linens/towels and dishes were washed). The restaurant was super convenient and the food never disappointed. Our server was always Armando - super friendly and great English skills. The hotel sits on a hill, so there are quite a few steps to get from the street entrance down to the beach, and elevators are not available. Wasn't an issue for us, but could well be for others. There's a convenience store across the street that is open from 9a - 6p or so that had any last-minute snacks, medicine, groceries you might need, but the prices reflect the convenience (sunscreen was about 3x what you'd pay at a nearby pharmacy). The hotel sits on a very nice sandy beach (very few rocks) with good waves for body surfing, and only a hundred yards or so down the beach is the paved walkway that leads to the downtown area. You can walk from the hotel to the downtown restaurants in 10 minutes or so. Overall, it was a great experience and we'd highly recommend this hotel!

10

Bryan

28 de abr. de 2023

·

A estadia foi de 8 noites

We enjoyed our eight night stay at Arena Suites. The location is perfect - directly above Madera Beach. Our room was comfortable and the outdoor kitchen/living area was great fun. The kitchen was well equipped and all appliances worked. Water was hot and plentiful - always nice to have. Each day we used the loungers on the beach and indulged in drinks and snacks from the bar/restaurant.

We enjoyed our eight night stay at Arena Suites. The location is perfect - directly above Madera Beach. Our room was comfortable and the outdoor kitchen/living area was great fun. The kitchen was well equipped and all appliances worked. Water was hot and plentiful - always nice to have. Each day we used the loungers on the beach and indulged in drinks and snacks from the bar/restaurant.

10

Gerardo

1 de ago. de 2023

·

A estadia foi de 2 noites

Rente habitación 9 con jacuzzi... maravilloso!!!

Rente habitación 9 con jacuzzi... maravilloso!!!

10

Sue

20 de nov. de 2025

·

A estadia foi de 7 noites

Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees

Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees

8

Gail

14 de jul. de 2025

·

A estadia foi de 14 noites

Love the location. Unfortunately, we had a couple of noisy neighbors a couple of nights. They do need to replace the mattress.

Love the location. Unfortunately, we had a couple of noisy neighbors a couple of nights. They do need to replace the mattress.

6

Joyce

14 de nov. de 2024

·

A estadia foi de 5 noites

I like that it was on the beach with a fabulous restaurant which did a pop up dinner and music on the beach every night. The happy hour was limited but we could use the beach loungers because we were registered at the hotel. The hotel was old and a little grungy where several things were broken. I refused to stay in the room at the bottom of the stairs as it was opposite the restaurant bathrooms so tjere was odour and you couldn't open the curtains anywhere. There were only 2 rooms in the hotel that I would stay in again. They were near the top of the stairs.

I like that it was on the beach with a fabulous restaurant which did a pop up dinner and music on the beach every night. The happy hour was limited but we could use the beach loungers because we were registered at the hotel. The hotel was old and a little grungy where several things were broken. I refused to stay in the room at the bottom of the stairs as it was opposite the restaurant bathrooms so tjere was odour and you couldn't open the curtains anywhere. There were only 2 rooms in the hotel that I would stay in again. They were near the top of the stairs.

8

Jennifer

15 de jan. de 2023

·

A estadia foi de 3 noites

Clean, comfortable and good location. Easy walk to el centro and the malecon. Only downside was it could be noisy at times (this is a busy area). We would stay again for the convenience of the location.

Clean, comfortable and good location. Easy walk to el centro and the malecon. Only downside was it could be noisy at times (this is a busy area). We would stay again for the convenience of the location.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipa é amplamente descrita como simpática, prestativa e atenciosa, com elogios específicos à gerência e aos empregados de mesa. Os problemas foram resolvidos rapidamente quando surgiram.

Avaliações dos hóspedes relacionadas

10

Stacy

3 de nov. de 2025

·

A estadia foi de 4 noites

Staff was very friendly & helpful. Beautiful view and having an onsite pool was very nice

Staff was very friendly & helpful. Beautiful view and having an onsite pool was very nice

10

Christine

6 de abr. de 2025

·

A estadia foi de 4 noites

Some of the nicest staff I have ever met. The manager Ricardo and Frances were excellent. All the waiters were very friendly and accommodating. Great location and very quiet

Some of the nicest staff I have ever met. The manager Ricardo and Frances were excellent. All the waiters were very friendly and accommodating. Great location and very quiet

10

Juan

11 de nov. de 2025

·

A estadia foi de 5 noites

Todo muy bien gracias a todo el personal por sus servicios, su amabilidad .la habitación siempre estuvo limpia, el personal excelente, la vista a la playa de maravilla y la cocina tiene todo lo que se necesita gracias por todo los días que estuvimos hay fueron maravillosos

Todo muy bien gracias a todo el personal por sus servicios, su amabilidad .la habitación siempre estuvo limpia, el personal excelente, la vista a la playa de maravilla y la cocina tiene todo lo que se necesita gracias por todo los días que estuvimos hay fueron maravillosos

10

Laura

11 de jan. de 2025

·

A estadia foi de 7 noites

Ricardo at the front desk was very helpful. The rest of the staff were very nice. Our room was comfortable and the pool was great.

Ricardo at the front desk was very helpful. The rest of the staff were very nice. Our room was comfortable and the pool was great.

10

Tuny

12 de ago. de 2025

·

A estadia foi de 3 noites

Muy atento el personal ,muy limpia las instalaciones y muy buena Ubicación

Muy atento el personal ,muy limpia las instalaciones y muy buena Ubicación

10

Robert

12 de dez. de 2024

·

A estadia foi de 7 noites

The staff, maid, front desk and restaurant staff were all excellent! The bathroom in Room 7 should be updated.

The staff, maid, front desk and restaurant staff were all excellent! The bathroom in Room 7 should be updated.

8

Melinda

19 de jan. de 2025

·

A estadia foi de 1 noite

We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.

We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.

10

Sue

20 de nov. de 2025

·

A estadia foi de 7 noites

Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees

Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees

10

Philip

29 de mar. de 2025

·

A estadia foi de 3 noites

Very nice property on Beautiful Madera Beach. Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine. Property was very clean and well maintained. All the staff were very friendly and helpful. The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.

Very nice property on Beautiful Madera Beach. Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine. Property was very clean and well maintained. All the staff were very friendly and helpful. The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.

10

Jon

11 de out. de 2025

·

A estadia foi de 7 noites

I can't say enough about the experience all top notch..5 Stars.. Impeccable service and accomodations ! I will stay nowhere else in Zihuatanejo...I love it..And with all the upgrades...It's an unforgettable to place to stay ! .5s

I can't say enough about the experience all top notch..5 Stars.. Impeccable service and accomodations ! I will stay nowhere else in Zihuatanejo...I love it..And with all the upgrades...It's an unforgettable to place to stay ! .5s

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localizado na Playa Madera, com vistas panorâmicas da baía e a uma curta caminhada do calçadão, do centro e dos restaurantes. A localização numa encosta envolve muitas escadas que podem ser difíceis para alguns viajantes.

Avaliações dos hóspedes relacionadas

4

Robin

19 de jan. de 2025

·

A estadia foi de 3 noites

Website photos were deceiving. Exterior door was sliding door made of glass. Only exit/ entrance hallway was right near windows and doors. You could hear any one talkng as they passed by. Pool very small.only access was steep, long stairs.

Website photos were deceiving. Exterior door was sliding door made of glass. Only exit/ entrance hallway was right near windows and doors. You could hear any one talkng as they passed by. Pool very small.only access was steep, long stairs.

10

Vicki

19 de fev. de 2023

·

A estadia foi de 4 noites

Great location. At the top of a hill with an amazing view of a beautiful bay. There was a lovely infinity pool with plenty of seating options or you could swim in Madera Bay. The onsite restaurant served above average food. The service was great and everyone very friendly, always wanting to help.

Great location. At the top of a hill with an amazing view of a beautiful bay. There was a lovely infinity pool with plenty of seating options or you could swim in Madera Bay. The onsite restaurant served above average food. The service was great and everyone very friendly, always wanting to help.

10

Neil

25 de out. de 2023

·

A estadia foi de 6 noites

We had a great stay at Arena Suites (Oct '23). We had the "Family Master" suite which had 2 bedrooms, a living room, a well-equipped kitchen / dining area and a beautiful porch overlooking the beach and the bay. The room was cleaned very well every morning by Elizabeth (fresh linens/towels and dishes were washed). The restaurant was super convenient and the food never disappointed. Our server was always Armando - super friendly and great English skills. The hotel sits on a hill, so there are quite a few steps to get from the street entrance down to the beach, and elevators are not available. Wasn't an issue for us, but could well be for others. There's a convenience store across the street that is open from 9a - 6p or so that had any last-minute snacks, medicine, groceries you might need, but the prices reflect the convenience (sunscreen was about 3x what you'd pay at a nearby pharmacy). The hotel sits on a very nice sandy beach (very few rocks) with good waves for body surfing, and only a hundred yards or so down the beach is the paved walkway that leads to the downtown area. You can walk from the hotel to the downtown restaurants in 10 minutes or so. Overall, it was a great experience and we'd highly recommend this hotel!

We had a great stay at Arena Suites (Oct '23). We had the "Family Master" suite which had 2 bedrooms, a living room, a well-equipped kitchen / dining area and a beautiful porch overlooking the beach and the bay. The room was cleaned very well every morning by Elizabeth (fresh linens/towels and dishes were washed). The restaurant was super convenient and the food never disappointed. Our server was always Armando - super friendly and great English skills. The hotel sits on a hill, so there are quite a few steps to get from the street entrance down to the beach, and elevators are not available. Wasn't an issue for us, but could well be for others. There's a convenience store across the street that is open from 9a - 6p or so that had any last-minute snacks, medicine, groceries you might need, but the prices reflect the convenience (sunscreen was about 3x what you'd pay at a nearby pharmacy). The hotel sits on a very nice sandy beach (very few rocks) with good waves for body surfing, and only a hundred yards or so down the beach is the paved walkway that leads to the downtown area. You can walk from the hotel to the downtown restaurants in 10 minutes or so. Overall, it was a great experience and we'd highly recommend this hotel!

10

Diane

17 de mai. de 2025

·

A estadia foi de 7 noites

Best place to stay. Steps from the beach. All staff great. Good restaurant on premise. Kitchens we use for buying fresh fish right at the pier. Good Mercado in town, or go to Soriana supermarket. Good beaches, local cabs are less than $5.

Best place to stay. Steps from the beach. All staff great. Good restaurant on premise. Kitchens we use for buying fresh fish right at the pier. Good Mercado in town, or go to Soriana supermarket. Good beaches, local cabs are less than $5.

10

Wally

13 de dez. de 2023

·

A estadia foi de 3 noites

Great location on La Madera Beach and easy access to the centre. The pool was wonderful overlooking the beach. Many restaurants in the area. Units had a full kitchen. Internet was excellent. It was a wonderful place but does have many steps.

Great location on La Madera Beach and easy access to the centre. The pool was wonderful overlooking the beach. Many restaurants in the area. Units had a full kitchen. Internet was excellent. It was a wonderful place but does have many steps.

8

Melinda

19 de jan. de 2025

·

A estadia foi de 1 noite

We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.

We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.

10

Sue

20 de nov. de 2025

·

A estadia foi de 7 noites

Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees

Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees

10

Philip

29 de mar. de 2025

·

A estadia foi de 3 noites

Very nice property on Beautiful Madera Beach. Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine. Property was very clean and well maintained. All the staff were very friendly and helpful. The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.

Very nice property on Beautiful Madera Beach. Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine. Property was very clean and well maintained. All the staff were very friendly and helpful. The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.

10

Cooper

21 de out. de 2023

·

A estadia foi de 3 noites

La mejor ubicacion! Justo en Playa Madera, cerca de Zihua, llegas caminando a Playa la Ropa.

La mejor ubicacion! Justo en Playa Madera, cerca de Zihua, llegas caminando a Playa la Ropa.

8

Jennifer

15 de jan. de 2023

·

A estadia foi de 3 noites

Clean, comfortable and good location. Easy walk to el centro and the malecon. Only downside was it could be noisy at times (this is a busy area). We would stay again for the convenience of the location.

Clean, comfortable and good location. Easy walk to el centro and the malecon. Only downside was it could be noisy at times (this is a busy area). We would stay again for the convenience of the location.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O restaurante Madera no local é amplamente apreciado pela comida saborosa e bebidas à beira-mar. Alguns hóspedes mencionaram um serviço mais lento ou gorjetas automáticas.

Avaliações dos hóspedes relacionadas

10

Sue

4 de dez. de 2024

·

A estadia foi de 4 noites

Great spot right on the beach! The restaurant was excellent!

Great spot right on the beach! The restaurant was excellent!

10

Mary

11 de dez. de 2024

·

A estadia foi de 4 noites

The staff where great and very good location. They restaurant Madera's right next to the Hotel was awesome too!

The staff where great and very good location. They restaurant Madera's right next to the Hotel was awesome too!

10

SAUL SANTIAGO

29 de dez. de 2022

·

Me gustó la ubicación, la comida y las atenciones. Lo que no me gustó es que agregan automáticamente la propina en el área de restaurante.

Me gustó la ubicación, la comida y las atenciones. Lo que no me gustó es que agregan automáticamente la propina en el área de restaurante.

10

Diane

17 de mai. de 2025

·

A estadia foi de 7 noites

Best place to stay. Steps from the beach. All staff great. Good restaurant on premise. Kitchens we use for buying fresh fish right at the pier. Good Mercado in town, or go to Soriana supermarket. Good beaches, local cabs are less than $5.

Best place to stay. Steps from the beach. All staff great. Good restaurant on premise. Kitchens we use for buying fresh fish right at the pier. Good Mercado in town, or go to Soriana supermarket. Good beaches, local cabs are less than $5.

10

Neil

27 de abr. de 2023

·

A estadia foi de 7 noites

Great place to chill. People and restaurant attached are excellent.

Great place to chill. People and restaurant attached are excellent.

10

Lanae

13 de mar. de 2025

·

A estadia foi de 3 noites

Clean rooms, friendly staff, excellent restaurant.

Clean rooms, friendly staff, excellent restaurant.

10

Valerie

31 de dez. de 2023

·

A estadia foi de 11 noites

We loved this location! Close to the beach and restaurants! We enjoyed the pool, restaurant, and ocean!

We loved this location! Close to the beach and restaurants! We enjoyed the pool, restaurant, and ocean!

8

Melinda

19 de jan. de 2025

·

A estadia foi de 1 noite

We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.

We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.

10

Sue

20 de nov. de 2025

·

A estadia foi de 7 noites

Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees

Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees

6

Joyce

14 de nov. de 2024

·

A estadia foi de 5 noites

I like that it was on the beach with a fabulous restaurant which did a pop up dinner and music on the beach every night. The happy hour was limited but we could use the beach loungers because we were registered at the hotel. The hotel was old and a little grungy where several things were broken. I refused to stay in the room at the bottom of the stairs as it was opposite the restaurant bathrooms so tjere was odour and you couldn't open the curtains anywhere. There were only 2 rooms in the hotel that I would stay in again. They were near the top of the stairs.

I like that it was on the beach with a fabulous restaurant which did a pop up dinner and music on the beach every night. The happy hour was limited but we could use the beach loungers because we were registered at the hotel. The hotel was old and a little grungy where several things were broken. I refused to stay in the room at the bottom of the stairs as it was opposite the restaurant bathrooms so tjere was odour and you couldn't open the curtains anywhere. There were only 2 rooms in the hotel that I would stay in again. They were near the top of the stairs.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

Daniel

15 de jun. de 2026

·

A estadia foi de 2 noites

Todo excelente, excepto el internen en la habitación, muy, muy lento. El estacionamiento creo pueden mejorar, los espacios disponibles casi siempre están ocupado.

Todo excelente, excepto el internen en la habitación, muy, muy lento. El estacionamiento creo pueden mejorar, los espacios disponibles casi siempre están ocupado.

8

Angy

13 de jun. de 2026

·

A estadia foi de 1 noite

Excelentes instalaciones,muy limpias y bonitas el único detalle fue el agua fría del jacuzzi de la habitación pero me encantó todo

Excelentes instalaciones,muy limpias y bonitas el único detalle fue el agua fría del jacuzzi de la habitación pero me encantó todo

8

Cristian Domizzi

9 de jun. de 2026

·

A estadia foi de 2 noites

Muy bonito lugar con vistas increíbles

Muy bonito lugar con vistas increíbles

4

Todd

28 de mai. de 2026

·

A estadia foi de 8 noites

Pros: Room cooled off nicely, bed was comfy, shades kept things relatively dark. Cons: Hoo boy. I booked the Jr. Jacuzzi "Suite" (it's a standard room) solely for the Jacuzzi. Upon check-in, I was told the jets were broken but would be fixed in a day or two. No problem, I can take/leave bubbles. The next day I went to use the Jacuzzi, sans jets, and found (steak?) bones of various sizes hanging out in there. I asked the front desk when it was last cleaned. I was told the filter was broken but would also be repaired. Must be a heavy duty filter to break down food waste. Eventually, things were purportedly fixed after two attempts on two separate days, but it never really felt "clean" and I was deprived of what I'd paid for for half my stay. No effort on management's part to make up for the loss of this feature. Next, my wife works the night shift and I prefer the evenings as well, so we stay out late. I was surprised the first night when we returned to the hotel to find the front entry locked. We knocked to no avail. Eventually I was able to reach over and unlock the door from the adjacent roof. When I asked the next day what to do, I was told to call a number, or I could make the long trek down to the beach where that entrance was left open, then make the long trek back to the room. So, we called every night, listened to the phone ring inside, then made the long trek, occasionally passing by the night shift(?) sleeping on the stairs. There are better places to stay nearby.

Pros: Room cooled off nicely, bed was comfy, shades kept things relatively dark. Cons: Hoo boy. I booked the Jr. Jacuzzi "Suite" (it's a standard room) solely for the Jacuzzi. Upon check-in, I was told the jets were broken but would be fixed in a day or two. No problem, I can take/leave bubbles. The next day I went to use the Jacuzzi, sans jets, and found (steak?) bones of various sizes hanging out in there. I asked the front desk when it was last cleaned. I was told the filter was broken but would also be repaired. Must be a heavy duty filter to break down food waste. Eventually, things were purportedly fixed after two attempts on two separate days, but it never really felt "clean" and I was deprived of what I'd paid for for half my stay. No effort on management's part to make up for the loss of this feature. Next, my wife works the night shift and I prefer the evenings as well, so we stay out late. I was surprised the first night when we returned to the hotel to find the front entry locked. We knocked to no avail. Eventually I was able to reach over and unlock the door from the adjacent roof. When I asked the next day what to do, I was told to call a number, or I could make the long trek down to the beach where that entrance was left open, then make the long trek back to the room. So, we called every night, listened to the phone ring inside, then made the long trek, occasionally passing by the night shift(?) sleeping on the stairs. There are better places to stay nearby.

6

Jessica

17 de mai. de 2026

·

A estadia foi de 2 noites

Me gustó las instalaciones, lo único es que son muchas escaleras y el estacionamiento es pequeño y separado. Es acogedor y los empleados muy amables. El área de alberca es pequeño y pocos camastros El hotel se encuentra en una tipo montañita y es un poco incómodo acceder a él. Por lo demás muy equipado y bonito.

Me gustó las instalaciones, lo único es que son muchas escaleras y el estacionamiento es pequeño y separado. Es acogedor y los empleados muy amables. El área de alberca es pequeño y pocos camastros El hotel se encuentra en una tipo montañita y es un poco incómodo acceder a él. Por lo demás muy equipado y bonito.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 20:00

Antes das 12:00

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Políticas adicionais e informações sobre esta propriedade.

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