Four Seasons Hotel Madrid
US$1,518
/ night
Avg. for October
Prices for Four Seasons Hotel Madrid
Select dates to see prices and availability
US$1,518
/ night
Avg. for October
Monthly average prices
Nightly prices at Four Seasons Hotel Madrid average US$842 in the cheapest month (August) and US$1,739 in the most expensive month (April), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$1,248 |
| February | US$969 |
| March | US$1,404 |
| April | US$1,739 |
| May | US$1,426 |
| June | US$1,483 |
| July | US$1,019 |
| August | US$842 |
| September | US$1,281 |
| October | US$1,518 |
| November | US$1,324 |
| December | US$1,337 |
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Oct · US$1,518
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Most expensive: April (~US$1,739)
Cheapest: August (~US$842)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this Belle Épo...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this Belle Époque hotel include concierge services, a hair salon, and wedding services.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
At Four Seasons Hotel Madrid, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 200 air-conditioned rooms featuring iPads and minibars. Your memory foam bed comes with down comforters and premium bedding. 65-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Location
With a stay at Four Seasons Hotel Madrid, you'll be centrally located in Madrid, steps from Puerta del Sol and 5 minutes by foot from Gran Via. This luxury hotel is 0.4 mi (0.6 km) from Plaza Mayor and 0.5 mi (0.8 km) from National Prado Museum.
What's nearby
Puerta del Sol(0.1 Miles)
Calle de Alcalá(0.1 Miles)
Plaza de Santa Ana(0.1 Miles)
Preciados Street(0.2 Miles)
El Oso y el Madrono(0.2 Miles)
Gran Via(0.2 Miles)
Casino Gran Via(0.3 Miles)
Thyssen-Bornemisza National Museum(0.3 Miles)
Paseo del Prado(0.4 Miles)
Plaza Mayor(0.4 Miles)
Plaza de Callao(0.4 Miles)
National Prado Museum(0.5 Miles)
Plaza de Chueca(0.5 Miles)
Plaza de Cibeles(0.5 Miles)
San Miguel Market(0.5 Miles)
The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD)(10 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Location
Sevilla, 3, Sol, Madrid, Spain
Puerta del Sol (0.1 Miles)
Calle de Alcalá (0.1 Miles)
Plaza de Santa Ana (0.1 Miles)
Preciados Street (0.2 Miles)
El Oso y el Madrono (0.2 Miles)
Gran Via (0.2 Miles)
Room options
9
Deluxe Room, Balcony
Room details
1 Extra-Large Double Bed
Sleeps 2
495 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
9
Superior Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
498 ft²
Air ConditioningHeatingWi-Fi (Free)
15
Grand Room, 1 King Bed, Terrace (Grand King)
Room details
1 Extra-Large Double Bed
Sleeps 3
498 ft²
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
12
Superior Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 2
498 ft²
Air ConditioningHeatingWi-Fi (Free)
13
Suite, 1 King Bed (Courtyard King)
Room details
1 Extra-Large Double Bed
Sleeps 3
614 ft²
Air ConditioningHeatingWi-Fi (Free)
16
Suite, 1 Bedroom (King)
Room details
1 Extra-Large Double Bed
Sleeps 3
854 ft²
Air ConditioningHeatingWi-Fi (Free)
12
Superior Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
498 ft²
Air ConditioningHeatingWi-Fi (Free)
16
Four Seasons, Suite, 1 King Bed, Terrace
Room details
1 Extra-Large Double Bed
Sleeps 3
883 ft²
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
10
Deluxe Room (King)
Room details
1 Extra-Large Double Bed
Sleeps 2
498 ft²
Air ConditioningHeatingWi-Fi (Free)
12
Premier Room, 2 Double Beds (Grand)
Room details
2 Double Beds
Sleeps 2
605 ft²
Air ConditioningHeatingWi-Fi (Free)
12
Grand Room, 1 King Bed (Grand King)
Room details
1 Extra-Large Double Bed
Sleeps 3
605 ft²
Air ConditioningHeatingWi-Fi (Free)
12
Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 3
614 ft²
Air ConditioningHeatingWi-Fi (Free)
14
Executive Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 3
640 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Suite, 2 Bedrooms (Canalejas)
Room details
2 Extra-Large Double Beds
Sleeps 5
1851 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Penthouse, 1 King Bed, Terrace (Suite)
Room details
1 Extra-Large Double Bed
Sleeps 3
1033 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Four Seasons Hotel Madrid
9.6
Exceptional
Based on 378 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Four Seasons Hotel Madrid draws widespread praise for exceptional, attentive staff, a central walkable location, and modern, comfortable rooms with thoughtful tech, while on-site dining and polished facilities like the rooftop venues, gym and pool enhance many guests’ stays.
Read moreWas this helpful?
What guests think
Four Seasons Hotel Madrid draws widespread praise for exceptional, attentive staff, a central walkable location, and modern, comfortable rooms with thoughtful tech, while on-site dining and polished facilities like the rooftop venues, gym and pool enhance many guests’ stays.
Housekeeping and overall cleanliness receive consistent praise. Some guests reported slow breakfast service, occasional check-in delays or less helpful reception/concierge, and isolated in-room or access issues such as a TV problem or street disruptions. Overall, expect an upscale city stay with refined comforts.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Rooftop venues and stylish public spaces draw praise; the gym and pool are well regarded, and a house car is available.
Related guest reviews
10
YIGAL
16 May 2022
·
Stayed 5 nights
We would want to highly recommend this hotel! 1. It’s location is in the centre, where one can reach all the main attractions by foot. 2. The room is elegant, very comfortable and with all the amenities of the highest standards. 3. We ate at the Dani brassiere and the ISA bar which both were excellent, food and service. Both represent high value for money. Breakfast buffet of the Dani is excellent. 4. The gym and pool were superb. The gym is of the highest standards! 5. We can’t overemphasis enough the quality of the staff, from the doorman through the front desk and the the concierge up to the room service and maids. All of them were extremely courteous and helpful . every wish or question we had was addressed to the best of our wishes. 6. The only issue that should be addressed regards street concerts during the day in the Sevilla street. The windows weren’t insulating enough. I hope that it would be fixed until our next visit…
We would want to highly recommend this hotel! 1. It’s location is in the centre, where one can reach all the main attractions by foot. 2. The room is elegant, very comfortable and with all the amenities of the highest standards. 3. We ate at the Dani brassiere and the ISA bar which both were excellent, food and service. Both represent high value for money. Breakfast buffet of the Dani is excellent. 4. The gym and pool were superb. The gym is of the highest standards! 5. We can’t overemphasis enough the quality of the staff, from the doorman through the front desk and the the concierge up to the room service and maids. All of them were extremely courteous and helpful . every wish or question we had was addressed to the best of our wishes. 6. The only issue that should be addressed regards street concerts during the day in the Sevilla street. The windows weren’t insulating enough. I hope that it would be fixed until our next visit…
10
Maria
15 Oct 2025
·
Stayed 4 nights
Beautiful Rooftop with excellent dining and cocktails We want to express our gratitude to Orlando our wonderful waitress at Rooftop bar
Beautiful Rooftop with excellent dining and cocktails We want to express our gratitude to Orlando our wonderful waitress at Rooftop bar
10
Nina
20 Aug 2023
·
Stayed 3 nights
The property was absolutely gorgeous. The staff was amazing. We were greeted and treated like Queens. The room was spacious and well kept. The lobby was very welcoming and accommodating in every way. Concierge had great food recommendations and the car service was available upon request.
The property was absolutely gorgeous. The staff was amazing. We were greeted and treated like Queens. The room was spacious and well kept. The lobby was very welcoming and accommodating in every way. Concierge had great food recommendations and the car service was available upon request.
10
Carole
31 Oct 2023
·
Stayed 3 nights
Beautiful hotel with a staff dedicated to your every need and desire. Alexsandra, Antonio and Allison stand out. Two outstanding restaurants on site. Close to the Puerta del Sol.
Beautiful hotel with a staff dedicated to your every need and desire. Alexsandra, Antonio and Allison stand out. Two outstanding restaurants on site. Close to the Puerta del Sol.
10
Robert
25 May 2025
·
Stayed 1 night
The hotel lobby, pool, and room bathrooms were beautifully designed. The room was very comfortable, quiet, and conveniently located within a 10-minute walk of major attractions.
The hotel lobby, pool, and room bathrooms were beautifully designed. The room was very comfortable, quiet, and conveniently located within a 10-minute walk of major attractions.
10
Melody
22 Aug 2023
·
Stayed 4 nights
Beautiful place! The location is great and the restaurant is awesome.
Beautiful place! The location is great and the restaurant is awesome.
10
Brayan
14 Dec 2024
·
Stayed 2 nights
Hotel excelente !! Funcionários rápidos e atenciosos limpeza mais que perfeita tudo Cheiroso ótima academia !! Café da manhã perfeito porém poderia ser incluso Ótimas comodidades no quarto e excelente academia
Hotel excelente !! Funcionários rápidos e atenciosos limpeza mais que perfeita tudo Cheiroso ótima academia !! Café da manhã perfeito porém poderia ser incluso Ótimas comodidades no quarto e excelente academia
6
Valerie
9 Sept 2024
·
Stayed 4 nights
Great location, right in the center. Great concierge team, you can communicate with them via text & they reply very promptly. Beautiful rooftop terrace, design of rooms is very nice. They have a house car that can drop you off in the city center, if you’re lucky to catch it. On the flip side: the price is VERY high for the service they provide. The check in during 3 stays NEVER went smoothly, they do not value repeat guests. We always had to wait long times before getting to our room, even had to use their public restrooms & spa toilet to change, despite communicating our exact arrival. Each and every time they claim they are fully booked while the number of guests you see in the public amenities do not reflect that at all. A late checkout was never possible. For our anniversary they did not do anything special, despite mentioning it multiple times beforehand. We have stayed at 9 Four Seasons worldwide and have received far better treatment in other locations. The breakfast foods are not necessarily great, rather ok, again, we have better in other Four Seasons. The condition of the pool/ public area was abhorrent. All 3 showers were not working. The sauna was tiny, used & old. The pool was rather cold.
Great location, right in the center. Great concierge team, you can communicate with them via text & they reply very promptly. Beautiful rooftop terrace, design of rooms is very nice. They have a house car that can drop you off in the city center, if you’re lucky to catch it. On the flip side: the price is VERY high for the service they provide. The check in during 3 stays NEVER went smoothly, they do not value repeat guests. We always had to wait long times before getting to our room, even had to use their public restrooms & spa toilet to change, despite communicating our exact arrival. Each and every time they claim they are fully booked while the number of guests you see in the public amenities do not reflect that at all. A late checkout was never possible. For our anniversary they did not do anything special, despite mentioning it multiple times beforehand. We have stayed at 9 Four Seasons worldwide and have received far better treatment in other locations. The breakfast foods are not necessarily great, rather ok, again, we have better in other Four Seasons. The condition of the pool/ public area was abhorrent. All 3 showers were not working. The sauna was tiny, used & old. The pool was rather cold.
10
DAVID
26 Mar 2024
·
Stayed 3 nights
Superb Four Seasons The building and facilities are spectacular Staff were peerless. Friendly and very helpful. A great hotel the represents the brand very well Thank you
Superb Four Seasons The building and facilities are spectacular Staff were peerless. Friendly and very helpful. A great hotel the represents the brand very well Thank you
10
Lior
18 Oct 2024
·
Stayed 2 nights
Beautiful property with every amenity imaginable. Rooms are modern and comfortable and the service is on another level.
Beautiful property with every amenity imaginable. Rooms are modern and comfortable and the service is on another level.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe the property as impeccably clean with attentive housekeeping.
Related guest reviews
10
Aziz
14 Sept 2025
·
Stayed 4 nights
Cleaning
Cleaning
10
Vivian
29 Aug 2025
·
Stayed 1 night
Exceptional service. Impeccable cleanliness and responsiveness. They remember things about your trip when they greet you that I’m amazed by. Relatively new property so has all the new tech you need to make your trip great including all the plugs and adapters you need in the room. Fantastic lighting in the room
Exceptional service. Impeccable cleanliness and responsiveness. They remember things about your trip when they greet you that I’m amazed by. Relatively new property so has all the new tech you need to make your trip great including all the plugs and adapters you need in the room. Fantastic lighting in the room
10
Jacob
11 Aug 2024
·
Stayed 4 nights
Absolut bästa hotellet i Madrid. Super fräscha och fina rum där precis allt är planerat i minsta detalj för man ska trivas. Städningen var absolut världsklass. Bästa service där vi alltid blev bemött med ett leende och väldig hjälpsam personal. Fantastiskt frukost med mysig atmosfär där man kan välja att sitta ute på terrassen eller inne.
Absolut bästa hotellet i Madrid. Super fräscha och fina rum där precis allt är planerat i minsta detalj för man ska trivas. Städningen var absolut världsklass. Bästa service där vi alltid blev bemött med ett leende och väldig hjälpsam personal. Fantastiskt frukost med mysig atmosfär där man kan välja att sitta ute på terrassen eller inne.
10
Vivian
29 Aug 2025
·
Stayed 5 nights
Outstanding service, especially housekeeping. They wound our charging cords for example. Excellent lighting in the rooms. The tech in the rooms is really modern meaning: plenty of charging ports and adapters.
Outstanding service, especially housekeeping. They wound our charging cords for example. Excellent lighting in the rooms. The tech in the rooms is really modern meaning: plenty of charging ports and adapters.
10
TOMOKO
6 Jan 2024
·
Stayed 3 nights
They kept our room super clean! And provided us with nice desert and cakes.
They kept our room super clean! And provided us with nice desert and cakes.
10
Ricardo
28 Aug 2025
·
Stayed 4 nights
Muy elegante, excelente servicio. Impecable
Muy elegante, excelente servicio. Impecable
10
Kumiko
9 Jul 2024
·
素晴らしいFour Seasonsの施設、サービスであった。部屋も清潔綺麗で、ウエルカムフルーツのサービスも嬉しかった。全てにおいて完璧で、絶対また泊まりたいと思える素敵なホテル。
素晴らしいFour Seasonsの施設、サービスであった。部屋も清潔綺麗で、ウエルカムフルーツのサービスも嬉しかった。全てにおいて完璧で、絶対また泊まりたいと思える素敵なホテル。
10
Alexey
5 Jun 2023
·
Stayed 2 nights
Beautiful, brand new hotel. Great, friendly staff, clean and spacious rooms. Will definitely be back!
Beautiful, brand new hotel. Great, friendly staff, clean and spacious rooms. Will definitely be back!
10
Vanessa
29 Nov 2024
·
Stayed 2 nights
It was our favorite part of the trip, service was good and we felt well rested. Our room was clean and spacious.
It was our favorite part of the trip, service was good and we felt well rested. Our room was clean and spacious.
8
Yasemin
24 May 2025
·
Stayed 2 nights
Normally Four Seaons are the best luxuries hotels all around the world but this one in Madrid did not have the same standards. The room had very bad smell I had to open the windows to get fresh air. They obviously never refreshed the air in the rooms. The cartoon rubbish bag some visitor left outside their doors stayed there almost for 2 days. The breakfast fruits were not fresh looking. The pillows were so uncomfortable. I stayed in some many different Four Seaons but this one was never up to their usual standards. Although I stayed in Madrid Four Seaons before and did not have bad experience but this time I was not happy. I asked for some information from the concierge they said they will give the information later but they never got back to me. However pool bar employee was very kind young man, and the kids’ pool was very warm and nice. Dani restoran was good . Lobby cafe was also good in terms of service.
Normally Four Seaons are the best luxuries hotels all around the world but this one in Madrid did not have the same standards. The room had very bad smell I had to open the windows to get fresh air. They obviously never refreshed the air in the rooms. The cartoon rubbish bag some visitor left outside their doors stayed there almost for 2 days. The breakfast fruits were not fresh looking. The pillows were so uncomfortable. I stayed in some many different Four Seaons but this one was never up to their usual standards. Although I stayed in Madrid Four Seaons before and did not have bad experience but this time I was not happy. I asked for some information from the concierge they said they will give the information later but they never got back to me. However pool bar employee was very kind young man, and the kids’ pool was very warm and nice. Dani restoran was good . Lobby cafe was also good in terms of service.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, comfortable, and well equipped with excellent lighting and ample charging ports; several guests also mention generous space.
Related guest reviews
10
Froylan
1 Jun 2025
·
Stayed 1 night
Hands down the best hotel in Madrid. Service was fantastic and rooms were stunning. Look forward to coming back here!
Hands down the best hotel in Madrid. Service was fantastic and rooms were stunning. Look forward to coming back here!
10
Vivian
29 Aug 2025
·
Stayed 1 night
Exceptional service. Impeccable cleanliness and responsiveness. They remember things about your trip when they greet you that I’m amazed by. Relatively new property so has all the new tech you need to make your trip great including all the plugs and adapters you need in the room. Fantastic lighting in the room
Exceptional service. Impeccable cleanliness and responsiveness. They remember things about your trip when they greet you that I’m amazed by. Relatively new property so has all the new tech you need to make your trip great including all the plugs and adapters you need in the room. Fantastic lighting in the room
10
YIGAL
16 May 2022
·
Stayed 5 nights
We would want to highly recommend this hotel! 1. It’s location is in the centre, where one can reach all the main attractions by foot. 2. The room is elegant, very comfortable and with all the amenities of the highest standards. 3. We ate at the Dani brassiere and the ISA bar which both were excellent, food and service. Both represent high value for money. Breakfast buffet of the Dani is excellent. 4. The gym and pool were superb. The gym is of the highest standards! 5. We can’t overemphasis enough the quality of the staff, from the doorman through the front desk and the the concierge up to the room service and maids. All of them were extremely courteous and helpful . every wish or question we had was addressed to the best of our wishes. 6. The only issue that should be addressed regards street concerts during the day in the Sevilla street. The windows weren’t insulating enough. I hope that it would be fixed until our next visit…
We would want to highly recommend this hotel! 1. It’s location is in the centre, where one can reach all the main attractions by foot. 2. The room is elegant, very comfortable and with all the amenities of the highest standards. 3. We ate at the Dani brassiere and the ISA bar which both were excellent, food and service. Both represent high value for money. Breakfast buffet of the Dani is excellent. 4. The gym and pool were superb. The gym is of the highest standards! 5. We can’t overemphasis enough the quality of the staff, from the doorman through the front desk and the the concierge up to the room service and maids. All of them were extremely courteous and helpful . every wish or question we had was addressed to the best of our wishes. 6. The only issue that should be addressed regards street concerts during the day in the Sevilla street. The windows weren’t insulating enough. I hope that it would be fixed until our next visit…
8
Israel Vainboim
22 May 2022
·
Stayed 3 nights
TV não funcionou em metade do tempo e demoraram a consertar
TV não funcionou em metade do tempo e demoraram a consertar
10
Vivian
29 Aug 2025
·
Stayed 5 nights
Outstanding service, especially housekeeping. They wound our charging cords for example. Excellent lighting in the rooms. The tech in the rooms is really modern meaning: plenty of charging ports and adapters.
Outstanding service, especially housekeeping. They wound our charging cords for example. Excellent lighting in the rooms. The tech in the rooms is really modern meaning: plenty of charging ports and adapters.
10
Salma
23 Jun 2024
·
Stayed 3 nights
Ideal hotel and location. Newly renovated rooms and absolutely awesome!
Ideal hotel and location. Newly renovated rooms and absolutely awesome!
10
Robert
25 May 2025
·
Stayed 1 night
The hotel lobby, pool, and room bathrooms were beautifully designed. The room was very comfortable, quiet, and conveniently located within a 10-minute walk of major attractions.
The hotel lobby, pool, and room bathrooms were beautifully designed. The room was very comfortable, quiet, and conveniently located within a 10-minute walk of major attractions.
10
Lior
18 Oct 2024
·
Stayed 2 nights
Beautiful property with every amenity imaginable. Rooms are modern and comfortable and the service is on another level.
Beautiful property with every amenity imaginable. Rooms are modern and comfortable and the service is on another level.
10
Vanessa
29 Nov 2024
·
Stayed 2 nights
It was our favorite part of the trip, service was good and we felt well rested. Our room was clean and spacious.
It was our favorite part of the trip, service was good and we felt well rested. Our room was clean and spacious.
8
Yasemin
24 May 2025
·
Stayed 2 nights
Normally Four Seaons are the best luxuries hotels all around the world but this one in Madrid did not have the same standards. The room had very bad smell I had to open the windows to get fresh air. They obviously never refreshed the air in the rooms. The cartoon rubbish bag some visitor left outside their doors stayed there almost for 2 days. The breakfast fruits were not fresh looking. The pillows were so uncomfortable. I stayed in some many different Four Seaons but this one was never up to their usual standards. Although I stayed in Madrid Four Seaons before and did not have bad experience but this time I was not happy. I asked for some information from the concierge they said they will give the information later but they never got back to me. However pool bar employee was very kind young man, and the kids’ pool was very warm and nice. Dani restoran was good . Lobby cafe was also good in terms of service.
Normally Four Seaons are the best luxuries hotels all around the world but this one in Madrid did not have the same standards. The room had very bad smell I had to open the windows to get fresh air. They obviously never refreshed the air in the rooms. The cartoon rubbish bag some visitor left outside their doors stayed there almost for 2 days. The breakfast fruits were not fresh looking. The pillows were so uncomfortable. I stayed in some many different Four Seaons but this one was never up to their usual standards. Although I stayed in Madrid Four Seaons before and did not have bad experience but this time I was not happy. I asked for some information from the concierge they said they will give the information later but they never got back to me. However pool bar employee was very kind young man, and the kids’ pool was very warm and nice. Dani restoran was good . Lobby cafe was also good in terms of service.
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AI-generated summary based on recent guest reviews
Service
Service is widely lauded as professional, warm, and proactive across departments. A few guests mentioned slow breakfast service, check-in delays, or less helpful front desk/concierge.
Related guest reviews
10
Casper
29 Sept 2025
·
Stayed 2 nights
Great staff
Great staff
10
lorena
9 Feb 2024
·
Stayed 3 nights
El desayuno fatal y el servicio muy lento y como si nos estuvieran dando gratis . Muy apenas van a mesas ver que más necesitamos , tiene uno que estar llamándolos para que limpien la mesa y se lleven platos usados etc .
El desayuno fatal y el servicio muy lento y como si nos estuvieran dando gratis . Muy apenas van a mesas ver que más necesitamos , tiene uno que estar llamándolos para que limpien la mesa y se lleven platos usados etc .
6
Adriana
25 Dec 2025
·
Stayed 4 nights
El personal de la recepción muy poco amable cero están a la altura de un four seasons, no tienen amabilidad ni creatividad para solucionar nada. Decepcionante
El personal de la recepción muy poco amable cero están a la altura de un four seasons, no tienen amabilidad ni creatividad para solucionar nada. Decepcionante
10
Hessa
17 Sept 2025
·
Stayed 3 nights
The service was excellent
The service was excellent
10
edmundo
21 Aug 2024
·
Stayed 3 nights
No existe otro hotel igual en el mundo. El mejor servicio, grandes detalles de recibimiento, una carta escrita a mano por el director. Nos hicieron una reserva para cenar en un restaurante de la ciudad y terminando la cena nos enviaron una copa de cortesía de parte del hotel. No hay otro hotel en el mundo como FS Madrid! Es el mejor
No existe otro hotel igual en el mundo. El mejor servicio, grandes detalles de recibimiento, una carta escrita a mano por el director. Nos hicieron una reserva para cenar en un restaurante de la ciudad y terminando la cena nos enviaron una copa de cortesía de parte del hotel. No hay otro hotel en el mundo como FS Madrid! Es el mejor
10
Jane
4 Jul 2025
·
Stayed 2 nights
Amazing service
Amazing service
10
Charmaine
28 Sept 2025
·
Stayed 4 nights
Amazing staff who are very helpful and quick to help in anything.
Amazing staff who are very helpful and quick to help in anything.
10
Nouf
6 Feb 2025
·
Stayed 4 nights
Really good hotel choice and the staff are amazing. Will go above and beyond
Really good hotel choice and the staff are amazing. Will go above and beyond
6
Valerie
9 Sept 2024
·
Stayed 4 nights
Great location, right in the center. Great concierge team, you can communicate with them via text & they reply very promptly. Beautiful rooftop terrace, design of rooms is very nice. They have a house car that can drop you off in the city center, if you’re lucky to catch it. On the flip side: the price is VERY high for the service they provide. The check in during 3 stays NEVER went smoothly, they do not value repeat guests. We always had to wait long times before getting to our room, even had to use their public restrooms & spa toilet to change, despite communicating our exact arrival. Each and every time they claim they are fully booked while the number of guests you see in the public amenities do not reflect that at all. A late checkout was never possible. For our anniversary they did not do anything special, despite mentioning it multiple times beforehand. We have stayed at 9 Four Seasons worldwide and have received far better treatment in other locations. The breakfast foods are not necessarily great, rather ok, again, we have better in other Four Seasons. The condition of the pool/ public area was abhorrent. All 3 showers were not working. The sauna was tiny, used & old. The pool was rather cold.
Great location, right in the center. Great concierge team, you can communicate with them via text & they reply very promptly. Beautiful rooftop terrace, design of rooms is very nice. They have a house car that can drop you off in the city center, if you’re lucky to catch it. On the flip side: the price is VERY high for the service they provide. The check in during 3 stays NEVER went smoothly, they do not value repeat guests. We always had to wait long times before getting to our room, even had to use their public restrooms & spa toilet to change, despite communicating our exact arrival. Each and every time they claim they are fully booked while the number of guests you see in the public amenities do not reflect that at all. A late checkout was never possible. For our anniversary they did not do anything special, despite mentioning it multiple times beforehand. We have stayed at 9 Four Seasons worldwide and have received far better treatment in other locations. The breakfast foods are not necessarily great, rather ok, again, we have better in other Four Seasons. The condition of the pool/ public area was abhorrent. All 3 showers were not working. The sauna was tiny, used & old. The pool was rather cold.
8
Yasemin
24 May 2025
·
Stayed 2 nights
Normally Four Seaons are the best luxuries hotels all around the world but this one in Madrid did not have the same standards. The room had very bad smell I had to open the windows to get fresh air. They obviously never refreshed the air in the rooms. The cartoon rubbish bag some visitor left outside their doors stayed there almost for 2 days. The breakfast fruits were not fresh looking. The pillows were so uncomfortable. I stayed in some many different Four Seaons but this one was never up to their usual standards. Although I stayed in Madrid Four Seaons before and did not have bad experience but this time I was not happy. I asked for some information from the concierge they said they will give the information later but they never got back to me. However pool bar employee was very kind young man, and the kids’ pool was very warm and nice. Dani restoran was good . Lobby cafe was also good in terms of service.
Normally Four Seaons are the best luxuries hotels all around the world but this one in Madrid did not have the same standards. The room had very bad smell I had to open the windows to get fresh air. They obviously never refreshed the air in the rooms. The cartoon rubbish bag some visitor left outside their doors stayed there almost for 2 days. The breakfast fruits were not fresh looking. The pillows were so uncomfortable. I stayed in some many different Four Seaons but this one was never up to their usual standards. Although I stayed in Madrid Four Seaons before and did not have bad experience but this time I was not happy. I asked for some information from the concierge they said they will give the information later but they never got back to me. However pool bar employee was very kind young man, and the kids’ pool was very warm and nice. Dani restoran was good . Lobby cafe was also good in terms of service.
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AI-generated summary based on recent guest reviews
Location
Central and walkable, close to Puerta del Sol and Plaza Mayor. A couple of reviews note occasional street events or daytime concerts affecting access or quiet.
Related guest reviews
10
alexandre
18 Apr 2025
·
Stayed 5 nights
the hotel is amazing the location is easy to all places in madrid the staff is the hotel are careful, pleasent anda helpful in all your needs
the hotel is amazing the location is easy to all places in madrid the staff is the hotel are careful, pleasent anda helpful in all your needs
10
Ramiro
13 Oct 2024
·
Stayed 4 nights
Bien localizado y con acceso fácil a la plaza mayor.
Bien localizado y con acceso fácil a la plaza mayor.
10
YIGAL
16 May 2022
·
Stayed 5 nights
We would want to highly recommend this hotel! 1. It’s location is in the centre, where one can reach all the main attractions by foot. 2. The room is elegant, very comfortable and with all the amenities of the highest standards. 3. We ate at the Dani brassiere and the ISA bar which both were excellent, food and service. Both represent high value for money. Breakfast buffet of the Dani is excellent. 4. The gym and pool were superb. The gym is of the highest standards! 5. We can’t overemphasis enough the quality of the staff, from the doorman through the front desk and the the concierge up to the room service and maids. All of them were extremely courteous and helpful . every wish or question we had was addressed to the best of our wishes. 6. The only issue that should be addressed regards street concerts during the day in the Sevilla street. The windows weren’t insulating enough. I hope that it would be fixed until our next visit…
We would want to highly recommend this hotel! 1. It’s location is in the centre, where one can reach all the main attractions by foot. 2. The room is elegant, very comfortable and with all the amenities of the highest standards. 3. We ate at the Dani brassiere and the ISA bar which both were excellent, food and service. Both represent high value for money. Breakfast buffet of the Dani is excellent. 4. The gym and pool were superb. The gym is of the highest standards! 5. We can’t overemphasis enough the quality of the staff, from the doorman through the front desk and the the concierge up to the room service and maids. All of them were extremely courteous and helpful . every wish or question we had was addressed to the best of our wishes. 6. The only issue that should be addressed regards street concerts during the day in the Sevilla street. The windows weren’t insulating enough. I hope that it would be fixed until our next visit…
10
Marcos
7 Sept 2025
·
Stayed 2 nights
Four Seasons staff always deliver the best-in-class service. This property is in the heart of Madrid walking distance to plaza mayor and puerta del sol.
Four Seasons staff always deliver the best-in-class service. This property is in the heart of Madrid walking distance to plaza mayor and puerta del sol.
10
Mehrnoush
5 Sept 2023
·
Stayed 3 nights
Everything about this hotel is incredible, the location, impeccable service, courteous and kind staff every single one of them, food is out of this world, quiet and the list can go on. The best place to stay in Madrid.
Everything about this hotel is incredible, the location, impeccable service, courteous and kind staff every single one of them, food is out of this world, quiet and the list can go on. The best place to stay in Madrid.
10
Carole
31 Oct 2023
·
Stayed 3 nights
Beautiful hotel with a staff dedicated to your every need and desire. Alexsandra, Antonio and Allison stand out. Two outstanding restaurants on site. Close to the Puerta del Sol.
Beautiful hotel with a staff dedicated to your every need and desire. Alexsandra, Antonio and Allison stand out. Two outstanding restaurants on site. Close to the Puerta del Sol.
10
Robert
25 May 2025
·
Stayed 1 night
The hotel lobby, pool, and room bathrooms were beautifully designed. The room was very comfortable, quiet, and conveniently located within a 10-minute walk of major attractions.
The hotel lobby, pool, and room bathrooms were beautifully designed. The room was very comfortable, quiet, and conveniently located within a 10-minute walk of major attractions.
10
Shavila
9 Jan 2025
·
Stayed 4 nights
Love Four Seasons location. Everything is in walking instance for travelers
Love Four Seasons location. Everything is in walking instance for travelers
10
brian
19 Jul 2025
·
Stayed 1 night
Great hotel, great location.
Great hotel, great location.
10
David
16 Sept 2025
·
Stayed 1 night
I would have liked to have been advised by the Four Seasons that the streets were closed to traffic due to a bike race on the day of my arrival. I had to walk a KM uphill with my bags.
I would have liked to have been advised by the Four Seasons that the streets were closed to traffic due to a bike race on the day of my arrival. I had to walk a KM uphill with my bags.
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AI-generated summary based on recent guest reviews
Dining
On-site restaurants and the rooftop bar receive strong praise for food and cocktails. Breakfast feedback is mixed, with some calling it excellent and others noting slow service, uneven quality, or that it may not be included.
Related guest reviews
10
Leyla January
27 Mar 2025
·
Stayed 2 nights
Excelente servicio, cuartos bonitos y cómodos con todo lo necesario. Al llegar a tu habitación tarta de queso y Café en un día lluvioso. Top!
Excelente servicio, cuartos bonitos y cómodos con todo lo necesario. Al llegar a tu habitación tarta de queso y Café en un día lluvioso. Top!
10
lorena
9 Feb 2024
·
Stayed 3 nights
El desayuno fatal y el servicio muy lento y como si nos estuvieran dando gratis . Muy apenas van a mesas ver que más necesitamos , tiene uno que estar llamándolos para que limpien la mesa y se lleven platos usados etc .
El desayuno fatal y el servicio muy lento y como si nos estuvieran dando gratis . Muy apenas van a mesas ver que más necesitamos , tiene uno que estar llamándolos para que limpien la mesa y se lleven platos usados etc .
8
mark
21 Apr 2025
·
Stayed 1 night
Price not included breakfast ?
Price not included breakfast ?
10
YIGAL
16 May 2022
·
Stayed 5 nights
We would want to highly recommend this hotel! 1. It’s location is in the centre, where one can reach all the main attractions by foot. 2. The room is elegant, very comfortable and with all the amenities of the highest standards. 3. We ate at the Dani brassiere and the ISA bar which both were excellent, food and service. Both represent high value for money. Breakfast buffet of the Dani is excellent. 4. The gym and pool were superb. The gym is of the highest standards! 5. We can’t overemphasis enough the quality of the staff, from the doorman through the front desk and the the concierge up to the room service and maids. All of them were extremely courteous and helpful . every wish or question we had was addressed to the best of our wishes. 6. The only issue that should be addressed regards street concerts during the day in the Sevilla street. The windows weren’t insulating enough. I hope that it would be fixed until our next visit…
We would want to highly recommend this hotel! 1. It’s location is in the centre, where one can reach all the main attractions by foot. 2. The room is elegant, very comfortable and with all the amenities of the highest standards. 3. We ate at the Dani brassiere and the ISA bar which both were excellent, food and service. Both represent high value for money. Breakfast buffet of the Dani is excellent. 4. The gym and pool were superb. The gym is of the highest standards! 5. We can’t overemphasis enough the quality of the staff, from the doorman through the front desk and the the concierge up to the room service and maids. All of them were extremely courteous and helpful . every wish or question we had was addressed to the best of our wishes. 6. The only issue that should be addressed regards street concerts during the day in the Sevilla street. The windows weren’t insulating enough. I hope that it would be fixed until our next visit…
10
Maria
15 Oct 2025
·
Stayed 4 nights
Beautiful Rooftop with excellent dining and cocktails We want to express our gratitude to Orlando our wonderful waitress at Rooftop bar
Beautiful Rooftop with excellent dining and cocktails We want to express our gratitude to Orlando our wonderful waitress at Rooftop bar
10
Mehrnoush
5 Sept 2023
·
Stayed 3 nights
Everything about this hotel is incredible, the location, impeccable service, courteous and kind staff every single one of them, food is out of this world, quiet and the list can go on. The best place to stay in Madrid.
Everything about this hotel is incredible, the location, impeccable service, courteous and kind staff every single one of them, food is out of this world, quiet and the list can go on. The best place to stay in Madrid.
10
Carole
31 Oct 2023
·
Stayed 3 nights
Beautiful hotel with a staff dedicated to your every need and desire. Alexsandra, Antonio and Allison stand out. Two outstanding restaurants on site. Close to the Puerta del Sol.
Beautiful hotel with a staff dedicated to your every need and desire. Alexsandra, Antonio and Allison stand out. Two outstanding restaurants on site. Close to the Puerta del Sol.
10
Melody
22 Aug 2023
·
Stayed 4 nights
Beautiful place! The location is great and the restaurant is awesome.
Beautiful place! The location is great and the restaurant is awesome.
10
Brayan
14 Dec 2024
·
Stayed 2 nights
Hotel excelente !! Funcionários rápidos e atenciosos limpeza mais que perfeita tudo Cheiroso ótima academia !! Café da manhã perfeito porém poderia ser incluso Ótimas comodidades no quarto e excelente academia
Hotel excelente !! Funcionários rápidos e atenciosos limpeza mais que perfeita tudo Cheiroso ótima academia !! Café da manhã perfeito porém poderia ser incluso Ótimas comodidades no quarto e excelente academia
8
Yasemin
24 May 2025
·
Stayed 2 nights
Normally Four Seaons are the best luxuries hotels all around the world but this one in Madrid did not have the same standards. The room had very bad smell I had to open the windows to get fresh air. They obviously never refreshed the air in the rooms. The cartoon rubbish bag some visitor left outside their doors stayed there almost for 2 days. The breakfast fruits were not fresh looking. The pillows were so uncomfortable. I stayed in some many different Four Seaons but this one was never up to their usual standards. Although I stayed in Madrid Four Seaons before and did not have bad experience but this time I was not happy. I asked for some information from the concierge they said they will give the information later but they never got back to me. However pool bar employee was very kind young man, and the kids’ pool was very warm and nice. Dani restoran was good . Lobby cafe was also good in terms of service.
Normally Four Seaons are the best luxuries hotels all around the world but this one in Madrid did not have the same standards. The room had very bad smell I had to open the windows to get fresh air. They obviously never refreshed the air in the rooms. The cartoon rubbish bag some visitor left outside their doors stayed there almost for 2 days. The breakfast fruits were not fresh looking. The pillows were so uncomfortable. I stayed in some many different Four Seaons but this one was never up to their usual standards. Although I stayed in Madrid Four Seaons before and did not have bad experience but this time I was not happy. I asked for some information from the concierge they said they will give the information later but they never got back to me. However pool bar employee was very kind young man, and the kids’ pool was very warm and nice. Dani restoran was good . Lobby cafe was also good in terms of service.
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AI-generated summary based on recent guest reviews
10
JOEL
11 May 2026
·
Stayed 2 nights
.
.
10
roberta
8 May 2026
·
Stayed 3 nights
Hotel was wonderful
Hotel was wonderful
10
Patrick
5 May 2026
·
Stayed 1 night
Great Hotel
Great Hotel
10
Maria
27 Apr 2026
·
Stayed 2 nights
Excellent service, cleaning was just perfect very neat and tidy , breakfast was delicious and location was key
Excellent service, cleaning was just perfect very neat and tidy , breakfast was delicious and location was key
10
adriana
16 Mar 2026
·
Stayed 6 nights
The hotel staff is very polite and attentive. I experienced some housekeeping issues during the first few days, but they were promptly resolved. The spa closes a bit too early, and unfortunately there is limited availability with the massage therapists.
The hotel staff is very polite and attentive. I experienced some housekeeping issues during the first few days, but they were promptly resolved. The spa closes a bit too early, and unfortunately there is limited availability with the massage therapists.
FAQs about Four Seasons Hotel Madrid
Is parking available at the hotel?
Yes, parking is available on-site. Valet parking is offered, and it may incur additional charges.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 8:00 AM to 10:00 AM for a fee, approximately EUR 47 to 58 for adults and children.
Does the hotel allow pets?
Yes, the hotel allows pets with a fee of EUR 250 per pet, per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Is there an airport shuttle service available?
Yes, a roundtrip airport shuttle is available for a surcharge of EUR 300 per vehicle, accommodating up to 6 passengers. This service is available 24 hours.
What accessibility features does the hotel offer?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available upon request.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Madrid, just steps from Puerta del Sol and a 5-minute walk from Gran Via. It is approximately 0.5 miles from Plaza Mayor and the National Prado Museum.
Does the hotel have a swimming pool?
Yes, the hotel features both an indoor pool and an outdoor heated pool. Pool access is available from 7:00 AM to 9:00 PM.
What are the hotel's policies regarding children?
Children are allowed at the hotel, and there is no charge for kids staying for free up to a certain age, although specific age details are not provided.
What are the policies regarding extra beds and cribs?
The hotel offers cribs and rollaway beds, subject to availability. Advance request or confirmation may be required, and additional charges may apply.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 1170.2867618774412USD
- 2026-10-05: 1535.867455895996USD
- 2026-10-06: 1729.6439588256835USD
- 2026-10-07: 1933.0062259887693USD
- 2026-10-08: 1280.3978659057616USD
- 2026-10-09: 1133.806634008789USD
- 2026-10-10: 1702.7879338500975USD
- 2026-10-11: 1862.255733642578USD
- 2026-10-12: 1457.1929534790038USD
- 2026-10-13: 1488.4547637817382USD
- 2026-10-14: 2306.2737525634766USD
- 2026-10-15: 2427.0935725341797USD
- 2026-10-16: 1227.9743521972655USD
- 2026-10-17: 1233.4210527465818USD
- 2026-10-18: 1092.3649476623534USD
- 2026-10-19: 1401.1954247192382USD
- 2026-10-20: 1318.233588317871USD
- 2026-10-21: 1283.5872576293943USD
- 2026-10-22: 1264.2649854003905USD
- 2026-10-23: 2124.1942510253903USD
- 2026-10-24: 2288.2136329833984USD
- 2026-10-25: 1887.2423710693358USD
- 2026-10-26: 1819.9896286987303USD
- 2026-10-27: 955.4445396057129USD
- 2026-10-28: 698.5855510925293USD
- 2026-10-29: 699.5932807006835USD
- 2026-10-30: 905.9692550842285USD
- 2026-10-31: 1462.651746508789USD
- 2026-11-01: 1123.1440893554686USD
- 2026-11-02: 1167.9404084228515USD
- 2026-11-03: 1658.036137097168USD
- 2026-11-04: 1238.8919382568358USD
- 2026-11-05: 1340.2208783447265USD
- 2026-11-06: 1238.8919382568358USD
- 2026-11-07: 1466.1475726806639USD
- 2026-11-08: 1626.3898408813475USD
- 2026-11-09: 857.5014940490722USD
- 2026-11-10: 752.572498852539USD
- 2026-11-11: 817.0849889587402USD
- 2026-11-12: 612.392067993164USD
- 2026-11-13: 614.6426435058594USD
- 2026-11-14: 1603.720974682617USD
- 2026-11-15: 1729.1547630249022USD
- 2026-11-16: 1699.35325715332USD
- 2026-11-17: 1699.35325715332USD
- 2026-11-18: 1699.35325715332USD
- 2026-11-19: 1065.3806462036132USD
- 2026-11-20: 845.5084330078124USD
- 2026-11-21: 1109.3550888427733USD
- 2026-11-22: 614.6426435058594USD
- 2026-11-23: 738.5706432006835USD
- 2026-11-24: 1274.2591456787109USD
- 2026-11-25: 939.463845715332USD
- 2026-11-26: 1109.3550888427733USD
- 2026-11-27: 1081.3713026489256USD
- 2026-11-28: 1406.1824735961914USD
- 2026-11-29: 873.2289329223632USD
- 2026-11-30: 683.2428042541503USD
- 2026-12-01: 626.6357045471191USD
- 2026-12-02: 1197.3039741210937USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses some wind, solar, and geothermal energy; some water is reused through a grey water recycling system
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Pool access available from 7:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- Fee for buffet breakfast: approximately EUR 47 to 58 for adults, and EUR 47 to 58 for children
- Airport shuttle fee: EUR 300 per vehicle (roundtrip, maximum occupancy 6)
- Pet fee: EUR 250 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Solarium
Spa & wellness centre
Barber/Beauty shop
Body treatments
Facial treatments
Poolside bar
Breakfast in the room
Allergy-free room available
Family room
Beach Sun Loungers
Parking
Parking
Airport shuttle
Valet parking
Parking Onsite
Services
Business centre
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Pool indoor
Outdoor heated pool
Pool (Indoor)
Pool (Rooftop)
Terrace
Fitness Center (nearby)
Internet
Free wi-fi