E&O Residences Kuala Lumpur
$95
/ night
Avg. for October
Prices for E&O Residences Kuala Lumpur
Select dates to see prices and availability
$95
/ night
Avg. for October
Monthly average prices
Nightly prices at E&O Residences Kuala Lumpur average $93 in November, the cheapest month, and $122 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $119 |
| February | $113 |
| March | $99 |
| April | $104 |
| May | $96 |
| June | $103 |
| July | $122 |
| August | $114 |
| September | $108 |
| October | $95 |
| November | $93 |
| December | $112 |
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Oct · $95
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Most expensive: July (~$122)
Cheapest: November (~$93)
About this property
Enjoy a range of recreational amenities, including a nightclub, an outdoor pool, and a sauna. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Amenities
Enjoy a range of recreational amenities, including a nightclub, an outdoor pool, and a sauna. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this aparthotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Satisfy your appetite at the aparthotel's 2 coffee shops/cafes, or stop in at the grocery/convenience store. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 200 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchenettes are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Location
A stay at E&O Residences Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of KLCC Park and Pavilion Kuala Lumpur. This aparthotel is 0.5 mi (0.8 km) from Kuala Lumpur Tower and 0.7 mi (1.1 km) from Suria KLCC Shopping Centre.
What's nearby
Pavilion Kuala Lumpur(0.4 miles)
Kuala Lumpur Forest Eco Park(0.4 miles)
Changkat Bukit Bintang(0.4 miles)
Kuala Lumpur Tower(0.5 miles)
Fahrenheit 88 Shopping Mall(0.5 miles)
Lot 10 Shopping Centre(0.5 miles)
Jalan Alor(0.6 miles)
Sungei Wang Plaza(0.6 miles)
Suria KLCC Shopping Centre(0.7 miles)
Kuala Lumpur Convention Centre(0.7 miles)
Low Yat Plaza(0.7 miles)
KLCC Park(0.7 miles)
Petrosains Science Discovery Centre(0.7 miles)
Kottu Malai Pillayar Temple(0.8 miles)
Petronas Twin Towers(0.8 miles)
Subang (SZB-Sultan Abdul Aziz Shah)(16.4 miles)
Kuala Lumpur International Airport (KUL)(37.9 miles)
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Location
No 1, Jalan Tengah, Off Jalan Sultan Ismail, 50450 Kuala Lumpur, Kuala Lumpur, Malaysia
Pavilion Kuala Lumpur (0.4 miles)
Kuala Lumpur Forest Eco Park (0.4 miles)
Changkat Bukit Bintang (0.4 miles)
Kuala Lumpur Tower (0.5 miles)
Fahrenheit 88 Shopping Mall (0.5 miles)
Lot 10 Shopping Centre (0.5 miles)
Room options
8
Two Bedroom King & Twin
Room details
1 King Bed
and 2 Twin Beds
Sleeps 5
1442 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)KitchenetteFireplace
8
One Bedroom Twin
Room details
2 Twin Beds
Sleeps 3
1131 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)KitchenetteFireplace
12
One Bedroom King
Room details
1 King Bed
Sleeps 3
1131 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)KitchenetteFireplace
9
Two Bedroom King & Queen
Room details
1 King Bed
and 1 Queen Bed
Sleeps 5
1442 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)KitchenetteFireplace
Guest reviews of E&O Residences Kuala Lumpur
8.4
Very good
Based on 3,088 verified reviews
What guests think
AI-generated summary based on recent guest reviews
E&O Residences Kuala Lumpur earns praise for its central, walkable location and well-liked pool and gym, but reviews vary on cleanliness, maintenance reliability, and service responsiveness, with a few noting strict house rules at check-in.
Read moreWas this helpful?
What guests think
E&O Residences Kuala Lumpur earns praise for its central, walkable location and well-liked pool and gym, but reviews vary on cleanliness, maintenance reliability, and service responsiveness, with a few noting strict house rules at check-in.
Guests often highlight very spacious apartments and comfortable beds, though several describe dated decor. Breakfast is frequently seen as limited or outsourced, and many choose nearby cafes instead. Good for independent stays rather than full-service pampering.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Pool and gym are repeatedly praised. A few comments note aging facilities.
Related guest reviews
10
Kadir
Feb 4, 2025
·
Stayed 10 nights
Viele Sicherheitsleute die immer hilfsbereit waren, der Pool war cool!
Viele Sicherheitsleute die immer hilfsbereit waren, der Pool war cool!
10
Adam
Aug 18, 2025
·
Stayed 4 nights
We stayed 4 nights in a very spacious 2 bed apartment, which had an additional room that could be used as an office. Check in was easy and we managed to get access to our room a little bit earlier which was great as we’d landed very early in KL. The overall decor is nice, if a little tired but that didn’t affect anything really. Beds all very comfortable but do expect some traffic noise from the main roads early in the morning. The pool area is fantastic, it’s pretty much always shaded and there are some hot tubs, jacuzzis on the side. The gym is also very well equipped and never busy. The location is great for central KL, 8 mins walk to Pavillion mall and you can then use the covered walkway to get to KLCC and the Petronas towers. It’s easy to get Grab taxis and there is also free parking if needed, local train stations are also very close. We didn’t have breakfast included in our stay, which is fine as there are plenty of cafes just downstairs - Fatimah’s cafe is perfect for local cheap eats. There are also food stalls every weekday lunchtime for the office workers but it’s well worth wandering over and trying a few bits and pieces. We would definitely stay here again next time we’re in KL.
We stayed 4 nights in a very spacious 2 bed apartment, which had an additional room that could be used as an office. Check in was easy and we managed to get access to our room a little bit earlier which was great as we’d landed very early in KL. The overall decor is nice, if a little tired but that didn’t affect anything really. Beds all very comfortable but do expect some traffic noise from the main roads early in the morning. The pool area is fantastic, it’s pretty much always shaded and there are some hot tubs, jacuzzis on the side. The gym is also very well equipped and never busy. The location is great for central KL, 8 mins walk to Pavillion mall and you can then use the covered walkway to get to KLCC and the Petronas towers. It’s easy to get Grab taxis and there is also free parking if needed, local train stations are also very close. We didn’t have breakfast included in our stay, which is fine as there are plenty of cafes just downstairs - Fatimah’s cafe is perfect for local cheap eats. There are also food stalls every weekday lunchtime for the office workers but it’s well worth wandering over and trying a few bits and pieces. We would definitely stay here again next time we’re in KL.
8
YOKO
Jan 2, 2023
·
Stayed 19,356 nights
部屋は広く綺麗だった。キッチンも広く冷蔵庫も大きい。お湯の使い方がわからず滞在経験のある人に聞き、お湯のスイッチを押してから使用出来た。私は使用しなかったが、プールもジムもジャグジーもあり充実している。タオル等の補充がまちまちだった。コンビニはすぐそばに韓国系のコンビニがあり、5分くらい歩けばファミリーマート、マクドナルド、小さなスーパーがあり便利。1番近いショッピングモール(パビリオン)には歩いて20分くらいで行け、その近くにドン・キホーテがあり日本食等も手に入れやすい。セキュリティがしっかりしていて安心して滞在出来た。
部屋は広く綺麗だった。キッチンも広く冷蔵庫も大きい。お湯の使い方がわからず滞在経験のある人に聞き、お湯のスイッチを押してから使用出来た。私は使用しなかったが、プールもジムもジャグジーもあり充実している。タオル等の補充がまちまちだった。コンビニはすぐそばに韓国系のコンビニがあり、5分くらい歩けばファミリーマート、マクドナルド、小さなスーパーがあり便利。1番近いショッピングモール(パビリオン)には歩いて20分くらいで行け、その近くにドン・キホーテがあり日本食等も手に入れやすい。セキュリティがしっかりしていて安心して滞在出来た。
10
Miad
Mar 4, 2024
·
Stayed 8 nights
A lovely residence in central KLCC location. A short walk from all the hustle and bustle. Only critique was that the Breakfast options were a bit limited (black tea and coffee only included) and only rich, savoury meal options which felt quite restrictive. Pool and gym facilities were great though. I really enjoyed my stay.
A lovely residence in central KLCC location. A short walk from all the hustle and bustle. Only critique was that the Breakfast options were a bit limited (black tea and coffee only included) and only rich, savoury meal options which felt quite restrictive. Pool and gym facilities were great though. I really enjoyed my stay.
4
Asif M
Jun 24, 2024
·
Stayed 4 nights
Good : 10-15 minute walk to KLCC mall. Monorail stop within 3 minutes. Room spacious, clean, kitchen area fully fitted, microwave, washer and dryer, fridge etc. Swimming pool good. Bad : Booked room through Hotels.com. Paid for room for 6 adults. Management refused to provide extra beds. Tried to charge me £xx to use 2 beds for 4 nights. Would not negotiate/ compromise- told me to take it up with Hotels.com. I paid for 1 extra bed £xx and was given an extremely uncomfortable camp bed. Despite repeated requests for a proper bed or an extra or better mattress I was met with silence or empty promises. Gave up in the end. See photograph of camp bed £xx for this ? Really?? This issue meant that the stay was spoilt. I was told by one member of staff that this has happened before - why had Hotels.com and E&O not resolved previously. Why had I paid for a room for 6 adults and then received beds for 4. Poor service.
Good : 10-15 minute walk to KLCC mall. Monorail stop within 3 minutes. Room spacious, clean, kitchen area fully fitted, microwave, washer and dryer, fridge etc. Swimming pool good. Bad : Booked room through Hotels.com. Paid for room for 6 adults. Management refused to provide extra beds. Tried to charge me £xx to use 2 beds for 4 nights. Would not negotiate/ compromise- told me to take it up with Hotels.com. I paid for 1 extra bed £xx and was given an extremely uncomfortable camp bed. Despite repeated requests for a proper bed or an extra or better mattress I was met with silence or empty promises. Gave up in the end. See photograph of camp bed £xx for this ? Really?? This issue meant that the stay was spoilt. I was told by one member of staff that this has happened before - why had Hotels.com and E&O not resolved previously. Why had I paid for a room for 6 adults and then received beds for 4. Poor service.
4
sammi
May 12, 2023
·
Stayed 2 nights
Nearby premises are not safe, are office and residential areas. The photo and the entity are very different, and the ornaments and paint lights do not match. The room was very damp and smelly, the toilet ceiling dripped brown water, and the water from the bath would be clogged. There are no wash basins or toilets in the entertainment hall and dining room on the first floor, and used cups cannot be washed. There are 2 bedrooms on the 2nd floor, one humid and one too hot. There are 2 rooms on the 3rd floor, both very hot, one of which we dare not use because there is a painting scripture (I don't understand the purpose) Benefits: TV and Netflix, a pool but old in need of repair, only one pool cue.
Nearby premises are not safe, are office and residential areas. The photo and the entity are very different, and the ornaments and paint lights do not match. The room was very damp and smelly, the toilet ceiling dripped brown water, and the water from the bath would be clogged. There are no wash basins or toilets in the entertainment hall and dining room on the first floor, and used cups cannot be washed. There are 2 bedrooms on the 2nd floor, one humid and one too hot. There are 2 rooms on the 3rd floor, both very hot, one of which we dare not use because there is a painting scripture (I don't understand the purpose) Benefits: TV and Netflix, a pool but old in need of repair, only one pool cue.
6
Mark
Aug 8, 2025
·
Stayed 4 nights
It was great to have the extra room over a hotel and the pool is great. There is a long list of rules when you check in! Seem to be wanting to avoid “party” types. The lounges have the worlds most uncomfortable sofas and only small so not great to sit inside together as a group/family. The kitchen is ok and the rooms ok and clean. The breakfast is not great if you are in a hurry (you can exchange your coupons at local places) but the quality and quantity was good and there are plenty of places around. I would encourage you not to take breakfast through the hotel and just go to the venues yourself - more flexibility. It is an easy walk to pavilion a supermarket and other restaurants which is good. If on a short stay I would chose the local Novotel, if on a long stay I would choose an Airbnb and if I want a fancy hotel I would stay at the ruma or eq. Ruma is better than EQ. (I have stayed at all 3)
It was great to have the extra room over a hotel and the pool is great. There is a long list of rules when you check in! Seem to be wanting to avoid “party” types. The lounges have the worlds most uncomfortable sofas and only small so not great to sit inside together as a group/family. The kitchen is ok and the rooms ok and clean. The breakfast is not great if you are in a hurry (you can exchange your coupons at local places) but the quality and quantity was good and there are plenty of places around. I would encourage you not to take breakfast through the hotel and just go to the venues yourself - more flexibility. It is an easy walk to pavilion a supermarket and other restaurants which is good. If on a short stay I would chose the local Novotel, if on a long stay I would choose an Airbnb and if I want a fancy hotel I would stay at the ruma or eq. Ruma is better than EQ. (I have stayed at all 3)
10
cesare
Sep 8, 2023
·
Stayed 1 night
Alla struttura non manca niente; è un appartamento vero e proprio, con tutti i servizi. E' tutto molto ben curato e pulito. E' inserito all'interno di un'ottima struttura, con accesso limitato e guardie all'ingresso. Presente una bella piscina. Per la colazione bisogna uscire dalla struttura e recarsi in un bar appena fuori ( solo due menù intercontinentali ). Dopo tutti i complimenti, ci tengo a segnalare la pessima comunicazione prima e dopo il soggiorno; difficilissimo organizzare il transfer dall'aeroporto, non ti rispondono! Contrattando ho dimezzato il costo ( vi sembra possibile?). Attenzione poi: ho prenotato una sistemazione per 5 persone; ho trovato solo due letti matrimonali; un apersona ha dovuto dormire sul divano!! Fatta contestazione ad Hotels: la risposta è stata che dovevo io richiedere letto aggiuntivo!!! Ma mi chiedo, se prenoto per 5 adulti, secondo te, quanti letti mi aspetto di trovare? Ho richiesto rimborso all'hotel del costo della quinta persona; neanche mi hanno risposto!! Insisto: pessima comunicazione e servizio
Alla struttura non manca niente; è un appartamento vero e proprio, con tutti i servizi. E' tutto molto ben curato e pulito. E' inserito all'interno di un'ottima struttura, con accesso limitato e guardie all'ingresso. Presente una bella piscina. Per la colazione bisogna uscire dalla struttura e recarsi in un bar appena fuori ( solo due menù intercontinentali ). Dopo tutti i complimenti, ci tengo a segnalare la pessima comunicazione prima e dopo il soggiorno; difficilissimo organizzare il transfer dall'aeroporto, non ti rispondono! Contrattando ho dimezzato il costo ( vi sembra possibile?). Attenzione poi: ho prenotato una sistemazione per 5 persone; ho trovato solo due letti matrimonali; un apersona ha dovuto dormire sul divano!! Fatta contestazione ad Hotels: la risposta è stata che dovevo io richiedere letto aggiuntivo!!! Ma mi chiedo, se prenoto per 5 adulti, secondo te, quanti letti mi aspetto di trovare? Ho richiesto rimborso all'hotel del costo della quinta persona; neanche mi hanno risposto!! Insisto: pessima comunicazione e servizio
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is inconsistent: several guests found units very clean, but others reported odors, pests, bathroom grime, and maintenance-related mess such as leaks or drainage issues.
Related guest reviews
10
Gaudencio
May 24, 2024
·
Stayed 4 nights
Close to all the major attractions. Very clean and safe property.
Close to all the major attractions. Very clean and safe property.
8
May
Jul 17, 2023
·
Stayed 1 night
The property was very clean and we like the unit design very well.
The property was very clean and we like the unit design very well.
8
Ee Ling
Jun 13, 2023
·
Room was big but cleanliness was ok only. Surrounding restaurants & marts are estimated 10 mins by walk.
Room was big but cleanliness was ok only. Surrounding restaurants & marts are estimated 10 mins by walk.
8
Arjan
Mar 3, 2024
·
Stayed 4 nights
Very nice place , but to close to other towers to be a bit private , is either ilder or could be cleaner
Very nice place , but to close to other towers to be a bit private , is either ilder or could be cleaner
8
Shu Kin
Jan 28, 2025
·
Stayed 3 nights
This service apartment is perfect for any type of travellers, it offers great service for example when we forgot our umbrella the staff let us borrow some. The room is massive yet it is clean. Some minor issues was that the fan in the main room was not working and that in the morning, the main bathroom had a sewage-like smell which was unpleasant.
This service apartment is perfect for any type of travellers, it offers great service for example when we forgot our umbrella the staff let us borrow some. The room is massive yet it is clean. Some minor issues was that the fan in the main room was not working and that in the morning, the main bathroom had a sewage-like smell which was unpleasant.
2
Suhaila
Jun 4, 2024
·
Stayed 3 nights
Avoid this hotel at all costs. Room Issues: - The microwave's open button is broken, making it unusable. - The pans are filthy and old, rendering them unusable due to hygiene concerns. - The cups have coffee stains; we scrubbed them properly before using. - The bathtub had hair in it, making it too disgusting to use. It was still there on the fourth day when we checked out despite 'daily housekeeping'. - There was no ironing board or iron, even after thoroughly checking all corners and cupboards. - The washing machine was faulty and required pressing the power button about 20 times before it worked. I called reception for maintenance but none arrived, until the button eventually worked. - The dryer was broken, and we had to go to reception on the third day to request a new one because I really needed to use it. - A leaky bidet caused a puddle in the bathroom, and we had to turn it off after every use. - The tap water tasted and smelled awful, even after boiling, so we only drank bottled water throughout our stay. - Although the bed appeared clean, the inner duvet was filthy when held against the light. I only saw this on the last night we stayed there 4D3N and threw the covers off the bed. Explains why I felt itchy for two days, yet I thought it was due to the dust levels outside (see attached pictures). Terrible service too - refer to Google reviews.
Avoid this hotel at all costs. Room Issues: - The microwave's open button is broken, making it unusable. - The pans are filthy and old, rendering them unusable due to hygiene concerns. - The cups have coffee stains; we scrubbed them properly before using. - The bathtub had hair in it, making it too disgusting to use. It was still there on the fourth day when we checked out despite 'daily housekeeping'. - There was no ironing board or iron, even after thoroughly checking all corners and cupboards. - The washing machine was faulty and required pressing the power button about 20 times before it worked. I called reception for maintenance but none arrived, until the button eventually worked. - The dryer was broken, and we had to go to reception on the third day to request a new one because I really needed to use it. - A leaky bidet caused a puddle in the bathroom, and we had to turn it off after every use. - The tap water tasted and smelled awful, even after boiling, so we only drank bottled water throughout our stay. - Although the bed appeared clean, the inner duvet was filthy when held against the light. I only saw this on the last night we stayed there 4D3N and threw the covers off the bed. Explains why I felt itchy for two days, yet I thought it was due to the dust levels outside (see attached pictures). Terrible service too - refer to Google reviews.
10
Roohollah
Jul 6, 2023
·
Stayed 2 nights
Spacious, tidy and furnished apartment. Walking distance to major shopping centers. Professional staff. Quite environment. Safe and secure. Totally recommended.
Spacious, tidy and furnished apartment. Walking distance to major shopping centers. Professional staff. Quite environment. Safe and secure. Totally recommended.
4
sammi
May 12, 2023
·
Stayed 2 nights
Nearby premises are not safe, are office and residential areas. The photo and the entity are very different, and the ornaments and paint lights do not match. The room was very damp and smelly, the toilet ceiling dripped brown water, and the water from the bath would be clogged. There are no wash basins or toilets in the entertainment hall and dining room on the first floor, and used cups cannot be washed. There are 2 bedrooms on the 2nd floor, one humid and one too hot. There are 2 rooms on the 3rd floor, both very hot, one of which we dare not use because there is a painting scripture (I don't understand the purpose) Benefits: TV and Netflix, a pool but old in need of repair, only one pool cue.
Nearby premises are not safe, are office and residential areas. The photo and the entity are very different, and the ornaments and paint lights do not match. The room was very damp and smelly, the toilet ceiling dripped brown water, and the water from the bath would be clogged. There are no wash basins or toilets in the entertainment hall and dining room on the first floor, and used cups cannot be washed. There are 2 bedrooms on the 2nd floor, one humid and one too hot. There are 2 rooms on the 3rd floor, both very hot, one of which we dare not use because there is a painting scripture (I don't understand the purpose) Benefits: TV and Netflix, a pool but old in need of repair, only one pool cue.
10
Emi
Aug 13, 2024
·
Stayed 8 nights
清掃員やセキュリティーの方が一生懸命仕事をしていたので、快適に安心して過ごす事ができた。 どこも清潔で気持ちが良く過ごせた。
清掃員やセキュリティーの方が一生懸命仕事をしていたので、快適に安心して過ごす事ができた。 どこも清潔で気持ちが良く過ごせた。
8
Wooi Hoong
Jan 28, 2025
·
Stayed 6 nights
Stayed here last year as well and I feel like the rooms are a bit dated and probably need some further renos. The AC in the room was a bit weak even after I asked and got someone in to change it. It was ok, but couldn't really get it colder. The fridge had issues when I first checked in, they had to change a new one. And finally there were ants ! They popped up only if you left sugary food out on the tables though. Location wise, it's still really good. Next to several big and popular attractions. Nearby coffee shops (zus within a five minute walk), small supermarket (selections etc) and pavilion about ten minutes away. Oh another plus is the size of the room and the fact that they have a washer and dryer available. It's more an upmarket apartment than a five star hotel. Still decent though.
Stayed here last year as well and I feel like the rooms are a bit dated and probably need some further renos. The AC in the room was a bit weak even after I asked and got someone in to change it. It was ok, but couldn't really get it colder. The fridge had issues when I first checked in, they had to change a new one. And finally there were ants ! They popped up only if you left sugary food out on the tables though. Location wise, it's still really good. Next to several big and popular attractions. Nearby coffee shops (zus within a five minute walk), small supermarket (selections etc) and pavilion about ten minutes away. Oh another plus is the size of the room and the fact that they have a washer and dryer available. It's more an upmarket apartment than a five star hotel. Still decent though.
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AI-generated summary based on recent guest reviews
Rooms
Apartments are notably spacious and comfortable; several reviews describe dated decor and older in-room tech.
Related guest reviews
8
Liam
Jun 8, 2024
·
Stayed 5 nights
Huge rooms, clean and tidy. Poor TV signal.
Huge rooms, clean and tidy. Poor TV signal.
10
Adam
Aug 18, 2025
·
Stayed 4 nights
We stayed 4 nights in a very spacious 2 bed apartment, which had an additional room that could be used as an office. Check in was easy and we managed to get access to our room a little bit earlier which was great as we’d landed very early in KL. The overall decor is nice, if a little tired but that didn’t affect anything really. Beds all very comfortable but do expect some traffic noise from the main roads early in the morning. The pool area is fantastic, it’s pretty much always shaded and there are some hot tubs, jacuzzis on the side. The gym is also very well equipped and never busy. The location is great for central KL, 8 mins walk to Pavillion mall and you can then use the covered walkway to get to KLCC and the Petronas towers. It’s easy to get Grab taxis and there is also free parking if needed, local train stations are also very close. We didn’t have breakfast included in our stay, which is fine as there are plenty of cafes just downstairs - Fatimah’s cafe is perfect for local cheap eats. There are also food stalls every weekday lunchtime for the office workers but it’s well worth wandering over and trying a few bits and pieces. We would definitely stay here again next time we’re in KL.
We stayed 4 nights in a very spacious 2 bed apartment, which had an additional room that could be used as an office. Check in was easy and we managed to get access to our room a little bit earlier which was great as we’d landed very early in KL. The overall decor is nice, if a little tired but that didn’t affect anything really. Beds all very comfortable but do expect some traffic noise from the main roads early in the morning. The pool area is fantastic, it’s pretty much always shaded and there are some hot tubs, jacuzzis on the side. The gym is also very well equipped and never busy. The location is great for central KL, 8 mins walk to Pavillion mall and you can then use the covered walkway to get to KLCC and the Petronas towers. It’s easy to get Grab taxis and there is also free parking if needed, local train stations are also very close. We didn’t have breakfast included in our stay, which is fine as there are plenty of cafes just downstairs - Fatimah’s cafe is perfect for local cheap eats. There are also food stalls every weekday lunchtime for the office workers but it’s well worth wandering over and trying a few bits and pieces. We would definitely stay here again next time we’re in KL.
8
Chris
Feb 26, 2023
·
Stayed 5 nights
Great secure, central location to roam KL. Good size clean rooms and everything need in a two bed apartment, huge main ensuite. Balcony available but lacked view in the room I experienced.
Great secure, central location to roam KL. Good size clean rooms and everything need in a two bed apartment, huge main ensuite. Balcony available but lacked view in the room I experienced.
6
TAKAHIRO
Apr 4, 2023
·
Stayed 15 nights
テレビのチャンネル数が少なくなってたのが残念。また水漏れなど設備もだいぶ古くなってきてます
テレビのチャンネル数が少なくなってたのが残念。また水漏れなど設備もだいぶ古くなってきてます
8
Masayoshi
Sep 14, 2023
·
Stayed 3 nights
It’s very comfortable.
It’s very comfortable.
10
Roohollah
Jul 6, 2023
·
Stayed 2 nights
Spacious, tidy and furnished apartment. Walking distance to major shopping centers. Professional staff. Quite environment. Safe and secure. Totally recommended.
Spacious, tidy and furnished apartment. Walking distance to major shopping centers. Professional staff. Quite environment. Safe and secure. Totally recommended.
6
Anjali
Dec 14, 2022
·
Stayed 19,339 nights
Very spacious property, courteous staff, prompt and helpful, location is wonderful too but the apt is old and needs some sprucing. there is no dishwasher and the no of utensils are very less for a large family. TVs are outdates and are not smart TVs to no point in having them.
Very spacious property, courteous staff, prompt and helpful, location is wonderful too but the apt is old and needs some sprucing. there is no dishwasher and the no of utensils are very less for a large family. TVs are outdates and are not smart TVs to no point in having them.
8
Wooi Hoong
Jan 28, 2025
·
Stayed 6 nights
Stayed here last year as well and I feel like the rooms are a bit dated and probably need some further renos. The AC in the room was a bit weak even after I asked and got someone in to change it. It was ok, but couldn't really get it colder. The fridge had issues when I first checked in, they had to change a new one. And finally there were ants ! They popped up only if you left sugary food out on the tables though. Location wise, it's still really good. Next to several big and popular attractions. Nearby coffee shops (zus within a five minute walk), small supermarket (selections etc) and pavilion about ten minutes away. Oh another plus is the size of the room and the fact that they have a washer and dryer available. It's more an upmarket apartment than a five star hotel. Still decent though.
Stayed here last year as well and I feel like the rooms are a bit dated and probably need some further renos. The AC in the room was a bit weak even after I asked and got someone in to change it. It was ok, but couldn't really get it colder. The fridge had issues when I first checked in, they had to change a new one. And finally there were ants ! They popped up only if you left sugary food out on the tables though. Location wise, it's still really good. Next to several big and popular attractions. Nearby coffee shops (zus within a five minute walk), small supermarket (selections etc) and pavilion about ten minutes away. Oh another plus is the size of the room and the fact that they have a washer and dryer available. It's more an upmarket apartment than a five star hotel. Still decent though.
10
Kenji
Apr 16, 2023
·
Stayed 4 nights
Good location and confortable room.
Good location and confortable room.
10
Danielle
Jul 19, 2023
·
Stayed 3 nights
This place was amazing the Apartment was huge and the view was incredible. Everything is close by and walking distance to most attractions.
This place was amazing the Apartment was huge and the view was incredible. Everything is close by and walking distance to most attractions.
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AI-generated summary based on recent guest reviews
Service
Many guests found staff friendly and security attentive, with smooth check-in and occasional early access. Others cited poor communication, rigid house rules, and slow or unresponsive support for issues and extra-bed requests.
Related guest reviews
6
KHASHINI
Dec 11, 2022
·
Stayed 1 night
The service and amenities was excellent. There was a very pervasive smell in the room though. Maybe it has not been aired out recently. Also they went through the house rules which felt a little extreme. Seemed very rigid.
The service and amenities was excellent. There was a very pervasive smell in the room though. Maybe it has not been aired out recently. Also they went through the house rules which felt a little extreme. Seemed very rigid.
10
Adam
Aug 18, 2025
·
Stayed 4 nights
We stayed 4 nights in a very spacious 2 bed apartment, which had an additional room that could be used as an office. Check in was easy and we managed to get access to our room a little bit earlier which was great as we’d landed very early in KL. The overall decor is nice, if a little tired but that didn’t affect anything really. Beds all very comfortable but do expect some traffic noise from the main roads early in the morning. The pool area is fantastic, it’s pretty much always shaded and there are some hot tubs, jacuzzis on the side. The gym is also very well equipped and never busy. The location is great for central KL, 8 mins walk to Pavillion mall and you can then use the covered walkway to get to KLCC and the Petronas towers. It’s easy to get Grab taxis and there is also free parking if needed, local train stations are also very close. We didn’t have breakfast included in our stay, which is fine as there are plenty of cafes just downstairs - Fatimah’s cafe is perfect for local cheap eats. There are also food stalls every weekday lunchtime for the office workers but it’s well worth wandering over and trying a few bits and pieces. We would definitely stay here again next time we’re in KL.
We stayed 4 nights in a very spacious 2 bed apartment, which had an additional room that could be used as an office. Check in was easy and we managed to get access to our room a little bit earlier which was great as we’d landed very early in KL. The overall decor is nice, if a little tired but that didn’t affect anything really. Beds all very comfortable but do expect some traffic noise from the main roads early in the morning. The pool area is fantastic, it’s pretty much always shaded and there are some hot tubs, jacuzzis on the side. The gym is also very well equipped and never busy. The location is great for central KL, 8 mins walk to Pavillion mall and you can then use the covered walkway to get to KLCC and the Petronas towers. It’s easy to get Grab taxis and there is also free parking if needed, local train stations are also very close. We didn’t have breakfast included in our stay, which is fine as there are plenty of cafes just downstairs - Fatimah’s cafe is perfect for local cheap eats. There are also food stalls every weekday lunchtime for the office workers but it’s well worth wandering over and trying a few bits and pieces. We would definitely stay here again next time we’re in KL.
10
FAGAN MOIRA
Oct 5, 2025
·
Stayed 7 nights
Everyone was very nice and helpful. Close to so many places: shopping, restaurants, attractions.
Everyone was very nice and helpful. Close to so many places: shopping, restaurants, attractions.
4
Eddie
Mar 3, 2023
·
Stayed 2 nights
The stay was a disaster. Turned on the air-conditioning when I checked in at 10 pm. When i got back from dinner at 1145 pm the room was still hot and stuffy. Called the front desk and a technician came shortly to check the aircon. He was puzzled but went into the switch room to do something. The room started to get cooler about 2 hours later. Bad and disturbed sleep as the room wasnt completely cooled. Couldn't use the internet because the WiFi was out the whole night. I also went down to inform the front desk that I will be checking out tomorrow after making a reservation at another hotel. I asked the front desk personnel to process a refund which he agreed but said he couldn't do it from his end. He said i should speak to hotels.com to process a refund.
The stay was a disaster. Turned on the air-conditioning when I checked in at 10 pm. When i got back from dinner at 1145 pm the room was still hot and stuffy. Called the front desk and a technician came shortly to check the aircon. He was puzzled but went into the switch room to do something. The room started to get cooler about 2 hours later. Bad and disturbed sleep as the room wasnt completely cooled. Couldn't use the internet because the WiFi was out the whole night. I also went down to inform the front desk that I will be checking out tomorrow after making a reservation at another hotel. I asked the front desk personnel to process a refund which he agreed but said he couldn't do it from his end. He said i should speak to hotels.com to process a refund.
8
Shu Kin
Jan 28, 2025
·
Stayed 3 nights
This service apartment is perfect for any type of travellers, it offers great service for example when we forgot our umbrella the staff let us borrow some. The room is massive yet it is clean. Some minor issues was that the fan in the main room was not working and that in the morning, the main bathroom had a sewage-like smell which was unpleasant.
This service apartment is perfect for any type of travellers, it offers great service for example when we forgot our umbrella the staff let us borrow some. The room is massive yet it is clean. Some minor issues was that the fan in the main room was not working and that in the morning, the main bathroom had a sewage-like smell which was unpleasant.
4
Asif M
Jun 24, 2024
·
Stayed 4 nights
Good : 10-15 minute walk to KLCC mall. Monorail stop within 3 minutes. Room spacious, clean, kitchen area fully fitted, microwave, washer and dryer, fridge etc. Swimming pool good. Bad : Booked room through Hotels.com. Paid for room for 6 adults. Management refused to provide extra beds. Tried to charge me £xx to use 2 beds for 4 nights. Would not negotiate/ compromise- told me to take it up with Hotels.com. I paid for 1 extra bed £xx and was given an extremely uncomfortable camp bed. Despite repeated requests for a proper bed or an extra or better mattress I was met with silence or empty promises. Gave up in the end. See photograph of camp bed £xx for this ? Really?? This issue meant that the stay was spoilt. I was told by one member of staff that this has happened before - why had Hotels.com and E&O not resolved previously. Why had I paid for a room for 6 adults and then received beds for 4. Poor service.
Good : 10-15 minute walk to KLCC mall. Monorail stop within 3 minutes. Room spacious, clean, kitchen area fully fitted, microwave, washer and dryer, fridge etc. Swimming pool good. Bad : Booked room through Hotels.com. Paid for room for 6 adults. Management refused to provide extra beds. Tried to charge me £xx to use 2 beds for 4 nights. Would not negotiate/ compromise- told me to take it up with Hotels.com. I paid for 1 extra bed £xx and was given an extremely uncomfortable camp bed. Despite repeated requests for a proper bed or an extra or better mattress I was met with silence or empty promises. Gave up in the end. See photograph of camp bed £xx for this ? Really?? This issue meant that the stay was spoilt. I was told by one member of staff that this has happened before - why had Hotels.com and E&O not resolved previously. Why had I paid for a room for 6 adults and then received beds for 4. Poor service.
10
Emi
Aug 13, 2024
·
Stayed 8 nights
清掃員やセキュリティーの方が一生懸命仕事をしていたので、快適に安心して過ごす事ができた。 どこも清潔で気持ちが良く過ごせた。
清掃員やセキュリティーの方が一生懸命仕事をしていたので、快適に安心して過ごす事ができた。 どこも清潔で気持ちが良く過ごせた。
10
Srinivasa rama krishna
Jan 4, 2025
·
Stayed 4 nights
Great location and great staff
Great location and great staff
6
Maryam
Apr 29, 2024
·
Stayed 2 nights
It's frustrating that the room was promoted as having a king bed when it actually only had a queen bed. It's unclear what I'm paying for when I don't receive what was advertised. Additionally, being charged extra for additional towels and blankets seems excessive. Charging tourism tax during check-out instead of at check-in adds to the confusion. Overall, I'm disappointed with these unexpected charges and discrepancies in the room amenities. It's disappointing to see watermarks in the bathroom and bathtub. While it's nice to have a telephone in the room, it's frustrating when it's difficult to reach staff members by phone.
It's frustrating that the room was promoted as having a king bed when it actually only had a queen bed. It's unclear what I'm paying for when I don't receive what was advertised. Additionally, being charged extra for additional towels and blankets seems excessive. Charging tourism tax during check-out instead of at check-in adds to the confusion. Overall, I'm disappointed with these unexpected charges and discrepancies in the room amenities. It's disappointing to see watermarks in the bathroom and bathtub. While it's nice to have a telephone in the room, it's frustrating when it's difficult to reach staff members by phone.
10
cesare
Sep 8, 2023
·
Stayed 1 night
Alla struttura non manca niente; è un appartamento vero e proprio, con tutti i servizi. E' tutto molto ben curato e pulito. E' inserito all'interno di un'ottima struttura, con accesso limitato e guardie all'ingresso. Presente una bella piscina. Per la colazione bisogna uscire dalla struttura e recarsi in un bar appena fuori ( solo due menù intercontinentali ). Dopo tutti i complimenti, ci tengo a segnalare la pessima comunicazione prima e dopo il soggiorno; difficilissimo organizzare il transfer dall'aeroporto, non ti rispondono! Contrattando ho dimezzato il costo ( vi sembra possibile?). Attenzione poi: ho prenotato una sistemazione per 5 persone; ho trovato solo due letti matrimonali; un apersona ha dovuto dormire sul divano!! Fatta contestazione ad Hotels: la risposta è stata che dovevo io richiedere letto aggiuntivo!!! Ma mi chiedo, se prenoto per 5 adulti, secondo te, quanti letti mi aspetto di trovare? Ho richiesto rimborso all'hotel del costo della quinta persona; neanche mi hanno risposto!! Insisto: pessima comunicazione e servizio
Alla struttura non manca niente; è un appartamento vero e proprio, con tutti i servizi. E' tutto molto ben curato e pulito. E' inserito all'interno di un'ottima struttura, con accesso limitato e guardie all'ingresso. Presente una bella piscina. Per la colazione bisogna uscire dalla struttura e recarsi in un bar appena fuori ( solo due menù intercontinentali ). Dopo tutti i complimenti, ci tengo a segnalare la pessima comunicazione prima e dopo il soggiorno; difficilissimo organizzare il transfer dall'aeroporto, non ti rispondono! Contrattando ho dimezzato il costo ( vi sembra possibile?). Attenzione poi: ho prenotato una sistemazione per 5 persone; ho trovato solo due letti matrimonali; un apersona ha dovuto dormire sul divano!! Fatta contestazione ad Hotels: la risposta è stata che dovevo io richiedere letto aggiuntivo!!! Ma mi chiedo, se prenoto per 5 adulti, secondo te, quanti letti mi aspetto di trovare? Ho richiesto rimborso all'hotel del costo della quinta persona; neanche mi hanno risposto!! Insisto: pessima comunicazione e servizio
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AI-generated summary based on recent guest reviews
Location
Central and walkable to Pavilion, KLCC, transit, and nearby dining, making city exploring easy.
Related guest reviews
10
Gaudencio
May 24, 2024
·
Stayed 4 nights
Close to all the major attractions. Very clean and safe property.
Close to all the major attractions. Very clean and safe property.
10
Adam
Aug 18, 2025
·
Stayed 4 nights
We stayed 4 nights in a very spacious 2 bed apartment, which had an additional room that could be used as an office. Check in was easy and we managed to get access to our room a little bit earlier which was great as we’d landed very early in KL. The overall decor is nice, if a little tired but that didn’t affect anything really. Beds all very comfortable but do expect some traffic noise from the main roads early in the morning. The pool area is fantastic, it’s pretty much always shaded and there are some hot tubs, jacuzzis on the side. The gym is also very well equipped and never busy. The location is great for central KL, 8 mins walk to Pavillion mall and you can then use the covered walkway to get to KLCC and the Petronas towers. It’s easy to get Grab taxis and there is also free parking if needed, local train stations are also very close. We didn’t have breakfast included in our stay, which is fine as there are plenty of cafes just downstairs - Fatimah’s cafe is perfect for local cheap eats. There are also food stalls every weekday lunchtime for the office workers but it’s well worth wandering over and trying a few bits and pieces. We would definitely stay here again next time we’re in KL.
We stayed 4 nights in a very spacious 2 bed apartment, which had an additional room that could be used as an office. Check in was easy and we managed to get access to our room a little bit earlier which was great as we’d landed very early in KL. The overall decor is nice, if a little tired but that didn’t affect anything really. Beds all very comfortable but do expect some traffic noise from the main roads early in the morning. The pool area is fantastic, it’s pretty much always shaded and there are some hot tubs, jacuzzis on the side. The gym is also very well equipped and never busy. The location is great for central KL, 8 mins walk to Pavillion mall and you can then use the covered walkway to get to KLCC and the Petronas towers. It’s easy to get Grab taxis and there is also free parking if needed, local train stations are also very close. We didn’t have breakfast included in our stay, which is fine as there are plenty of cafes just downstairs - Fatimah’s cafe is perfect for local cheap eats. There are also food stalls every weekday lunchtime for the office workers but it’s well worth wandering over and trying a few bits and pieces. We would definitely stay here again next time we’re in KL.
8
Chris
Feb 26, 2023
·
Stayed 5 nights
Great secure, central location to roam KL. Good size clean rooms and everything need in a two bed apartment, huge main ensuite. Balcony available but lacked view in the room I experienced.
Great secure, central location to roam KL. Good size clean rooms and everything need in a two bed apartment, huge main ensuite. Balcony available but lacked view in the room I experienced.
10
FAGAN MOIRA
Oct 5, 2025
·
Stayed 7 nights
Everyone was very nice and helpful. Close to so many places: shopping, restaurants, attractions.
Everyone was very nice and helpful. Close to so many places: shopping, restaurants, attractions.
10
Amir
Jul 26, 2023
·
Stayed 3 nights
Everything was perfect as usual with E&O. Loved the short stay. great walking accessibility to major POI, attractions, and restaurants.
Everything was perfect as usual with E&O. Loved the short stay. great walking accessibility to major POI, attractions, and restaurants.
8
Frederic
Mar 31, 2025
·
Stayed 4 nights
Good location
Good location
10
Srinivasa rama krishna
Jan 4, 2025
·
Stayed 4 nights
Great location and great staff
Great location and great staff
8
Wooi Hoong
Jan 28, 2025
·
Stayed 6 nights
Stayed here last year as well and I feel like the rooms are a bit dated and probably need some further renos. The AC in the room was a bit weak even after I asked and got someone in to change it. It was ok, but couldn't really get it colder. The fridge had issues when I first checked in, they had to change a new one. And finally there were ants ! They popped up only if you left sugary food out on the tables though. Location wise, it's still really good. Next to several big and popular attractions. Nearby coffee shops (zus within a five minute walk), small supermarket (selections etc) and pavilion about ten minutes away. Oh another plus is the size of the room and the fact that they have a washer and dryer available. It's more an upmarket apartment than a five star hotel. Still decent though.
Stayed here last year as well and I feel like the rooms are a bit dated and probably need some further renos. The AC in the room was a bit weak even after I asked and got someone in to change it. It was ok, but couldn't really get it colder. The fridge had issues when I first checked in, they had to change a new one. And finally there were ants ! They popped up only if you left sugary food out on the tables though. Location wise, it's still really good. Next to several big and popular attractions. Nearby coffee shops (zus within a five minute walk), small supermarket (selections etc) and pavilion about ten minutes away. Oh another plus is the size of the room and the fact that they have a washer and dryer available. It's more an upmarket apartment than a five star hotel. Still decent though.
10
Kenji
Apr 16, 2023
·
Stayed 4 nights
Good location and confortable room.
Good location and confortable room.
10
Danielle
Jul 19, 2023
·
Stayed 3 nights
This place was amazing the Apartment was huge and the view was incredible. Everything is close by and walking distance to most attractions.
This place was amazing the Apartment was huge and the view was incredible. Everything is close by and walking distance to most attractions.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is repeatedly described as limited or outsourced, and several guests preferred the many nearby cafes instead.
Related guest reviews
8
Nur Isabella
Aug 4, 2023
·
The property feel a bit run down compare to the condition before covid. But overall still a good stay. The breakfast is not worth the money though. There are many other options around the property so it will not be hard to find other options.
The property feel a bit run down compare to the condition before covid. But overall still a good stay. The breakfast is not worth the money though. There are many other options around the property so it will not be hard to find other options.
10
Adam
Aug 18, 2025
·
Stayed 4 nights
We stayed 4 nights in a very spacious 2 bed apartment, which had an additional room that could be used as an office. Check in was easy and we managed to get access to our room a little bit earlier which was great as we’d landed very early in KL. The overall decor is nice, if a little tired but that didn’t affect anything really. Beds all very comfortable but do expect some traffic noise from the main roads early in the morning. The pool area is fantastic, it’s pretty much always shaded and there are some hot tubs, jacuzzis on the side. The gym is also very well equipped and never busy. The location is great for central KL, 8 mins walk to Pavillion mall and you can then use the covered walkway to get to KLCC and the Petronas towers. It’s easy to get Grab taxis and there is also free parking if needed, local train stations are also very close. We didn’t have breakfast included in our stay, which is fine as there are plenty of cafes just downstairs - Fatimah’s cafe is perfect for local cheap eats. There are also food stalls every weekday lunchtime for the office workers but it’s well worth wandering over and trying a few bits and pieces. We would definitely stay here again next time we’re in KL.
We stayed 4 nights in a very spacious 2 bed apartment, which had an additional room that could be used as an office. Check in was easy and we managed to get access to our room a little bit earlier which was great as we’d landed very early in KL. The overall decor is nice, if a little tired but that didn’t affect anything really. Beds all very comfortable but do expect some traffic noise from the main roads early in the morning. The pool area is fantastic, it’s pretty much always shaded and there are some hot tubs, jacuzzis on the side. The gym is also very well equipped and never busy. The location is great for central KL, 8 mins walk to Pavillion mall and you can then use the covered walkway to get to KLCC and the Petronas towers. It’s easy to get Grab taxis and there is also free parking if needed, local train stations are also very close. We didn’t have breakfast included in our stay, which is fine as there are plenty of cafes just downstairs - Fatimah’s cafe is perfect for local cheap eats. There are also food stalls every weekday lunchtime for the office workers but it’s well worth wandering over and trying a few bits and pieces. We would definitely stay here again next time we’re in KL.
8
ABD-ELMAJID
Aug 13, 2025
·
Stayed 3 nights
Tres Bon emplacement, seulement le petit déjeuner n’est pas assez complet
Tres Bon emplacement, seulement le petit déjeuner n’est pas assez complet
10
Miad
Mar 4, 2024
·
Stayed 8 nights
A lovely residence in central KLCC location. A short walk from all the hustle and bustle. Only critique was that the Breakfast options were a bit limited (black tea and coffee only included) and only rich, savoury meal options which felt quite restrictive. Pool and gym facilities were great though. I really enjoyed my stay.
A lovely residence in central KLCC location. A short walk from all the hustle and bustle. Only critique was that the Breakfast options were a bit limited (black tea and coffee only included) and only rich, savoury meal options which felt quite restrictive. Pool and gym facilities were great though. I really enjoyed my stay.
6
Mark
Aug 8, 2025
·
Stayed 4 nights
It was great to have the extra room over a hotel and the pool is great. There is a long list of rules when you check in! Seem to be wanting to avoid “party” types. The lounges have the worlds most uncomfortable sofas and only small so not great to sit inside together as a group/family. The kitchen is ok and the rooms ok and clean. The breakfast is not great if you are in a hurry (you can exchange your coupons at local places) but the quality and quantity was good and there are plenty of places around. I would encourage you not to take breakfast through the hotel and just go to the venues yourself - more flexibility. It is an easy walk to pavilion a supermarket and other restaurants which is good. If on a short stay I would chose the local Novotel, if on a long stay I would choose an Airbnb and if I want a fancy hotel I would stay at the ruma or eq. Ruma is better than EQ. (I have stayed at all 3)
It was great to have the extra room over a hotel and the pool is great. There is a long list of rules when you check in! Seem to be wanting to avoid “party” types. The lounges have the worlds most uncomfortable sofas and only small so not great to sit inside together as a group/family. The kitchen is ok and the rooms ok and clean. The breakfast is not great if you are in a hurry (you can exchange your coupons at local places) but the quality and quantity was good and there are plenty of places around. I would encourage you not to take breakfast through the hotel and just go to the venues yourself - more flexibility. It is an easy walk to pavilion a supermarket and other restaurants which is good. If on a short stay I would chose the local Novotel, if on a long stay I would choose an Airbnb and if I want a fancy hotel I would stay at the ruma or eq. Ruma is better than EQ. (I have stayed at all 3)
10
cesare
Sep 8, 2023
·
Stayed 1 night
Alla struttura non manca niente; è un appartamento vero e proprio, con tutti i servizi. E' tutto molto ben curato e pulito. E' inserito all'interno di un'ottima struttura, con accesso limitato e guardie all'ingresso. Presente una bella piscina. Per la colazione bisogna uscire dalla struttura e recarsi in un bar appena fuori ( solo due menù intercontinentali ). Dopo tutti i complimenti, ci tengo a segnalare la pessima comunicazione prima e dopo il soggiorno; difficilissimo organizzare il transfer dall'aeroporto, non ti rispondono! Contrattando ho dimezzato il costo ( vi sembra possibile?). Attenzione poi: ho prenotato una sistemazione per 5 persone; ho trovato solo due letti matrimonali; un apersona ha dovuto dormire sul divano!! Fatta contestazione ad Hotels: la risposta è stata che dovevo io richiedere letto aggiuntivo!!! Ma mi chiedo, se prenoto per 5 adulti, secondo te, quanti letti mi aspetto di trovare? Ho richiesto rimborso all'hotel del costo della quinta persona; neanche mi hanno risposto!! Insisto: pessima comunicazione e servizio
Alla struttura non manca niente; è un appartamento vero e proprio, con tutti i servizi. E' tutto molto ben curato e pulito. E' inserito all'interno di un'ottima struttura, con accesso limitato e guardie all'ingresso. Presente una bella piscina. Per la colazione bisogna uscire dalla struttura e recarsi in un bar appena fuori ( solo due menù intercontinentali ). Dopo tutti i complimenti, ci tengo a segnalare la pessima comunicazione prima e dopo il soggiorno; difficilissimo organizzare il transfer dall'aeroporto, non ti rispondono! Contrattando ho dimezzato il costo ( vi sembra possibile?). Attenzione poi: ho prenotato una sistemazione per 5 persone; ho trovato solo due letti matrimonali; un apersona ha dovuto dormire sul divano!! Fatta contestazione ad Hotels: la risposta è stata che dovevo io richiedere letto aggiuntivo!!! Ma mi chiedo, se prenoto per 5 adulti, secondo te, quanti letti mi aspetto di trovare? Ho richiesto rimborso all'hotel del costo della quinta persona; neanche mi hanno risposto!! Insisto: pessima comunicazione e servizio
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AI-generated summary based on recent guest reviews
10
Henry Yustianah
May 23, 2026
·
Stayed 4 nights
almost perfect residence if only friends or business aquaintance could come in a park their car for a while while discussing business. This is totally a no park for all vehicle inside even there are heaps of parking space at the basemenet of the E&O Residence. Other than that everything is perfect. Clean, Nice, small convenience store opens 24 hours across and walking distance to Bt Bintang.
almost perfect residence if only friends or business aquaintance could come in a park their car for a while while discussing business. This is totally a no park for all vehicle inside even there are heaps of parking space at the basemenet of the E&O Residence. Other than that everything is perfect. Clean, Nice, small convenience store opens 24 hours across and walking distance to Bt Bintang.
6
Sara
May 20, 2026
·
Stayed 5 nights
Smell was horrible. Smelled like they just painted the room and then didn't air it out. Couldn't tell where the smell was coming from but the walls were all scratched up and paint flaking off. There is construction across the street so there's constant traffic and noise.
Smell was horrible. Smelled like they just painted the room and then didn't air it out. Couldn't tell where the smell was coming from but the walls were all scratched up and paint flaking off. There is construction across the street so there's constant traffic and noise.
10
Mohammed
May 14, 2026
·
Stayed 8 nights
We had a wonderful stay. The accommodation was clean, comfortable, and well-maintained. The customer service was very friendly, welcoming, and always willing to help with anything we needed. Staff made us feel at home from the moment we arrived. Great atmosphere, excellent hospitality, and overall a very enjoyable experience. Highly recommended.
We had a wonderful stay. The accommodation was clean, comfortable, and well-maintained. The customer service was very friendly, welcoming, and always willing to help with anything we needed. Staff made us feel at home from the moment we arrived. Great atmosphere, excellent hospitality, and overall a very enjoyable experience. Highly recommended.
10
Roger Noel
May 14, 2026
·
Stayed 18 nights
Activities was okay, staff were excellent and friendly and the room was clean daily.
Activities was okay, staff were excellent and friendly and the room was clean daily.
2
Satish
Dec 21, 2025
·
Stayed 5 nights
The amenities were very poor, and we had to report issues every day during our stay. Basic facilities were not properly maintained, which made the experience frustrating. Breakfast options were extremely limited, and there was no juice or milk available for kids. Overall, the lack of proper amenities and attention to guest needs made the stay disappointing.
The amenities were very poor, and we had to report issues every day during our stay. Basic facilities were not properly maintained, which made the experience frustrating. Breakfast options were extremely limited, and there was no juice or milk available for kids. Overall, the lack of proper amenities and attention to guest needs made the stay disappointing.
FAQs about E&O Residences Kuala Lumpur
Is parking available at the property?
Parking is available on-site, but guests must contact the property in advance to reserve it. There are height restrictions for parking.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee of approximately MYR 50 for adults and children.
Does the property allow pets?
No pets are allowed at this property, including service animals.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Late check-out is available for a fee, subject to availability.
Are airport shuttle services available?
Airport shuttle services are available for a surcharge of MYR 350 per vehicle (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas, including the registration desk. Additional details can be obtained by contacting the property.
Where is the property located in relation to key attractions?
The property is centrally located in Kuala Lumpur, within a 15-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Tower. It is also close to Jalan Alor and Suria KLCC Shopping Centre, with various attractions within 1.4 km.
Does the property have a swimming pool?
Yes, the property features an outdoor swimming pool, which is accessible from 7:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children are welcome at the property. One child up to the age of 12 years can stay for free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of MYR 250 per night. Cribs are not available. Advance request for rollaway beds is recommended.
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Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-12: 94.28097036552428USD
- 2026-10-13: 93.94080556926727USD
- 2026-10-14: 93.74582963733673USD
- 2026-10-15: 93.38797923488616USD
- 2026-10-16: 103.09940359954834USD
- 2026-10-17: 97.89757039489746USD
- 2026-10-18: 93.18934186306USD
- 2026-10-19: 98.05233860778807USD
- 2026-10-20: 98.05233860778807USD
- 2026-10-21: 92.30131496372222USD
- 2026-10-22: 98.05233860778807USD
- 2026-10-23: 108.14646007633209USD
- 2026-10-24: 108.14646007633209USD
- 2026-10-25: 101.54640812530516USD
- 2026-10-26: 94.09651042957306USD
- 2026-10-27: 98.05233860778807USD
- 2026-10-28: 98.05233860778807USD
- 2026-10-29: 96.44781049575805USD
- 2026-10-30: 108.91642682647705USD
- 2026-10-31: 108.78383161239623USD
- 2026-11-01: 96.44781049575805USD
- 2026-11-02: 100.26895729064941USD
- 2026-11-03: 94.38639428958892USD
- 2026-11-04: 94.38639428958892USD
- 2026-11-05: 94.38639428958892USD
- 2026-11-06: 100.26895729064941USD
- 2026-11-07: 100.26895729064941USD
- 2026-11-08: 94.38639428958892USD
- 2026-11-09: 94.38639428958892USD
- 2026-11-10: 94.38639428958892USD
- 2026-11-11: 91.1856997724533USD
- 2026-11-12: 91.1856997724533USD
- 2026-11-13: 96.87095373802184USD
- 2026-11-14: 96.87095373802184USD
- 2026-11-15: 91.1856997724533USD
- 2026-11-16: 91.1856997724533USD
- 2026-11-17: 92.05342696781157USD
- 2026-11-18: 92.87307009086608USD
- 2026-11-19: 96.21392963619232USD
- 2026-11-20: 98.50210818157196USD
- 2026-11-21: 97.62218753986357USD
- 2026-11-22: 91.1856997724533USD
- 2026-11-23: 91.1856997724533USD
- 2026-11-24: 94.87768288879394USD
- 2026-11-25: 102.22193527107238USD
- 2026-11-26: 92.87307009086608USD
- 2026-11-27: 97.62218753986357USD
- 2026-11-28: 96.87095373802184USD
- 2026-11-29: 91.1856997724533USD
- 2026-11-30: 102.56585517196655USD
- 2026-12-01: 89.88522444133758USD
- 2026-12-02: 100.51143827648163USD
- 2026-12-03: 101.41584799060821USD
- 2026-12-04: 110.2397563545227USD
- 2026-12-05: 97.32158332443237USD
- 2026-12-06: 104.0490448688507USD
- 2026-12-07: 101.41584799060821USD
- 2026-12-08: 96.50093543415069USD
- 2026-12-09: 101.41584799060821USD
- 2026-12-10: 100.51143827648163USD
- 2026-12-11: 100.34630733718872USD
- 2026-12-12: 94.48691358718871USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property's breakfast is served at the nearby Gardenman KL or GLASS Tartines & Tipples restaurants, located 110 and 60 meters away. Guests with dietary restrictions or food allergies should contact this property in advance.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- Tax ID - Kuala Lumpur
- This property accepts credit cards, debit cards, and cash
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property is professionally cleaned
- Pool access available from 7:00 AM to 10:00 PM.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- The property is professionally cleaned.
Business details
Property registration number 2057-T
- Fee for cooked-to-order breakfast: approximately MYR 50 for adults and MYR 50 for children
- Airport shuttle fee: MYR 350 per vehicle (one-way)
- Airport shuttle fee per child: MYR 350 (one-way), (from 1 to 12 years old)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: MYR 250.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Services
Business Center
Dry Cleaning
Housekeeping
Currency Exchange
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
General
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Family Room
Beach Sun Loungers
Activities
Swimming pool
Garden
Pool Outdoor
Terrace
Fitness Center (nearby)
Internet
Free Wi-Fi