Catania Crossing B&B - Rooms & Comforts

Very clean and interesting area with lots of shops and things to see. Especially the market

I like that I was close to the city center, main tourist attractions and restaurants/ shopping.

Beautiful B&B at the centre of Catania. Everything is in walking distance. The old market outside is a nice touch. The bed was comfortable and the aircon works a treat.

The room was spacious and cosy. However, the owner was completely irresponsible and unhelpful when issues related to the property arose. During cleaning, the housekeeper likely threw away my friend's pills. When we informed the owner, he began searching the trash (as if something usable could be found there), and when he didn’t locate them, he acted as if I wasn't speaking to him, totally ingoring me and not understanding English! His behavior was utterly rude and unhelpful. When we threatened to contact Expedia, he suddenly offered to buy the pills and told us to wait in the room. We waited in the room for an hour and a half until I called him, only to discover he had no intention of purchasing the pills. Instead, he was in town taking care of his own business. My friend needed to take the pills within a specific timeframe, and the owner didn't consider it important to inform us that he was not actually getting them as promised, leaving us waiting in the room. Eventually, while he agreed to pay for the pills (which is the right thing to do when items go missing on your property), he refused to pay more than what they cost in our home country. This is unacceptable because we wouldn’t have incurred these expenses if the housekeeper hadn’t thrown them away in the first place. His behavior was unacceptable for someone in the hospitality industry and outrageous! Proper guest care is essential to ensure a pleasant stay. Avoid this place if you don't want to spoil your holidays!

Location was great. Walking distance to Old Town, subway station nearby and right in the middle of a huge flea market that opens daily (except Sundays). If you like bargain hunting as well as shopping for fresh fruits and vegetables, you'll love it. First night we didn't know there is a layer of room darkening/ noise reduction panel IN FRONT of the sheers, so it was very bright & a bit noisy in the morning, and we could not sleep-in even though we were very tired. We also did not know we have to manually turn on the air-conditioning, so it was uncomfortable. After we figured out everything, 2nd nights on-wards was fine. Place is a bit outdated but location is great & building is secured. Also we like the fact that continental breakfast is at a coffee shop nearby and there is no cut-off time, so we can sleep-in & still can get breakfast. Another thing we found out after a day or so is that you can get whatever coffee and pastry/sandwich they have on menu for your breakfast. At first, we thought it was choice of coffee and croissant only. Overall pleasant stay for budget style accommodation.