Crystal Sunset Pearl Collection - Ultimate All Inclusive

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Our 10 day stay started with the receptionist getting upset that we didn’t book our stay through an agent and the fact we didn’t have a voucher. Not a nice welcome, and we have never had an experience like this in any previous bookings at other hotels. The room was ok, but had to little storage for the 3 people the room was made for. Since we were only 2 it was ok. The beds are way harder than European standard and needed a topper badly. The rooms got cleaned every day, which was good, but there was sand everywhere because the balcony was not cleaned, and we had to ask for toilet paper twice. All this is minor irritation, but the saddest part for us was the food. We tried two ala carte restaurants, and there were very few options. The main restaurants had a lot of options, but most dishes was local diskes or arabic dishes, and the spices was not to our taste. Our only options was salads, pasta or fried food. This was very disappointing as we had a great food experience at another resort near by last year. As for the beach it is ok that we needed to take a shuttle bus (free) or walk 5 minutes, but the beach was not so nice. There are sharp rocks in the water, so both of us got cuts on our hands, legs and feet while swimming. There are also fish or shellfish that bites where you have cuts (not the fault of the hotel). So, my conclusion is; if you are from Skandinavia, not a huge fan of local dishes or swimming pools you should select a different hotel.

Great property and fantastic team!

This hotel was okay, however if you are looking to be on the beach this hotel is not for you, the beach was far and needed a shuttle- the beach was also not kept up and has brown sand making the water appear dirty. I would not stay at this property again.