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Hotel Siena


Amenities

  • Free Wi-Fi

  • Non-Smoking Rooms

  • Barber/Beauty Shop

  • Luggage Storage

  • 24-Hour Front Desk


Property description

Make use of convenient amenities, which include complimentary wireless internet access and a hair salon.
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Guest reviews

Facilities

6.8

Cleanliness

6.4

Rooms

7.1

Service

7.3

Location

7.7

Dining

7.2

6

Michael

EXP-logo

22 Apr 2025

·

Stayed 1 night

Nothing great just an ordinary hotel room. A bit outdated and smelled of cigarettes. They did have a air filter unit in the room but the filters needed cleaning so it wasn’t very effective.
Nothing great just an ordinary hotel room. A bit outdated and smelled of cigarettes. They did have a air filter unit in the room but the filters needed cleaning so it wasn’t very effective.

4

Mei kee

EXP-logo

5 Mar 2025

·

Stayed 3 nights

Mattress was very warn and it was covered with blotches of blood on it and torn. the cleaners forgot to clean my room. I did complain to the receptionist and was informed I can change to a similar room but she said the condition of the mattress will be the same. As for the Staines on the mattress I was informed it was detergent, I’ve never seed red looking detergent. I will not recommend this hotel. Staff were pleasant and location was fine. This is 2 stars hotel, not 3. It was also father pricy, I’ve booked into another hotel for less money and it was fantastic 3 stars but should be 4 stars. I would not like my details on your review this is for the manager to make positive changes to the hotel In future.
Mattress was very warn and it was covered with blotches of blood on it and torn. the cleaners forgot to clean my room. I did complain to the receptionist and was informed I can change to a similar room but she said the condition of the mattress will be the same. As for the Staines on the mattress I was informed it was detergent, I’ve never seed red looking detergent. I will not recommend this hotel. Staff were pleasant and location was fine. This is 2 stars hotel, not 3. It was also father pricy, I’ve booked into another hotel for less money and it was fantastic 3 stars but should be 4 stars. I would not like my details on your review this is for the manager to make positive changes to the hotel In future.

4

Alexandrea

IAN-logo

19 Feb 2025

·

Stayed 3 nights

The rooms as well as the entire hotel smelled severely. The walls and furniture had tobacco staining, burn marks, and holes. The bathtub took so long to drain; but the time you were done with a 5-7min shower the water level was to your calves. I would not recommend this hotel ever. You also have to return your physical key to the check in countwr any time you want to leave the hotel. The lobby of the hotel was nice but that was about it.
The rooms as well as the entire hotel smelled severely. The walls and furniture had tobacco staining, burn marks, and holes. The bathtub took so long to drain; but the time you were done with a 5-7min shower the water level was to your calves. I would not recommend this hotel ever. You also have to return your physical key to the check in countwr any time you want to leave the hotel. The lobby of the hotel was nice but that was about it.

4

Lee

EXP-logo

11 Nov 2024

·

Stayed 4 nights

Room smelled like cigarettes. Strong cigarettes. You can hear everything outside and in the hallways and other rooms. You have to leave the keys at the desk everytime you had to go out. Staff spoke little english. It's a 13 minute walk to the station that connects to the JY Yamanote line. I stayed at a hotel in Kyoto for a lesser price and the room, ameneties, and service was so much more superior. Not worth the price.
Room smelled like cigarettes. Strong cigarettes. You can hear everything outside and in the hallways and other rooms. You have to leave the keys at the desk everytime you had to go out. Staff spoke little english. It's a 13 minute walk to the station that connects to the JY Yamanote line. I stayed at a hotel in Kyoto for a lesser price and the room, ameneties, and service was so much more superior. Not worth the price.

10

Andy

EXP-logo

12 Oct 2024

·

Stayed 8 nights

Great value for the price.
Great value for the price.

Shinjuku-ku Kabuki-cho 2-22-1, Kabukicho, Tokyo, Tokyo (and vicinity), Japan

Location

Located in Tokyo (Shinjuku), Hotel Siena is within a 10-minute walk of Shinjuku Isetan and Omoide Yokocho. This hotel is 0.8 mi (1.2 km) from Shinjuku Gyoen National Garden and 1.1 mi (1.8 km) from Tokyo Toy Museum.

Samurai Museum(0.1 Miles)

Shinjuku Isetan(0.4 Miles)

Isetan Department Store Shinjuku(0.4 Miles)

Omoide Yokocho(0.4 Miles)

Shinjuku Gyoen National Garden(0.9 Miles)

Tokyo Metropolitan Government Building(0.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:00

Before 11:00


Good to know

Additional policies and info about this property.

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