Name: Mercure Chur City West
Address: Comercialstrasse 32, Chur, Switzerland, Chur, Graubünden, Switzerland
Rating: 8.6

Guest reviews

8.6

Fabulous

Based on 794 verified reviews

Who stays here?

Business

56%

Couple

19%

Family

9%

Group

7%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

At Mercure Chur City West, travellers highlight very clean, modern rooms—often spacious with large windows and striking mountain views—plus friendly, helpful staff and convenient transport links, with a bus stop outside and a shopping centre attached for everyday needs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Andrew

15 Feb 2026

·

Stayed 1 night

Clean room, great staff, good location

8

Donna

1 Feb 2026

·

Stayed 2 nights

The front desk was very accommodating and knowledgable. The AC in the rooms was not cooling the rooms.

6

Stefano

12 Jan 2026

·

Stayed 4 nights

Overall we enjoyed our stay at Mercure City West as we had a mountain view which was nice but we were also overlooking roads - a motorway and another road leading out of town. The staff on Reception were a bit hit and miss - when we checked in the receptionist did not offer us a chance to 'spin wheel' to win something as she had with the people in front of us. Also we did not get our passes allowing free travel on buses due to an error with e mail address (?!) Housekeeping also bit mean allocated with replacing tea bag but were good with keeping toilet rolls well stocked which is more important.

10

Nizar

4 Jan 2026

·

Stayed 3 nights

Clean rooms , spacious , very good customer service , polite and knowlegeable

10

Adriano Santana

4 Jan 2026

·

Stayed 2 nights

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Comercialstrasse 32, Chur, Switzerland

Location

With a stay at Mercure Chur City West in Chur, you'll be connected to a shopping center, just steps from Bowling Rock 'n' Bowl and a 1-minute drive from Chur-Brambuesch Gondola. This hotel is 1 mi (1.7 km) from AdventureRooms Chur and 1.1 mi (1.7 km) from Werkstatt Chur.

Bowling Rock 'n' Bowl(0.3 Miles)

Chur-Brambuesch Gondola(1 Miles)

Alpine Passes Trail(1.2 Miles)

AdventureRooms Chur(1.3 Miles)

Werkstatt Chur(1.3 Miles)

Arcas Square(1.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of CHF 15 per day, which includes in/out privileges. Please note that parking is limited and height restrictions apply.

A buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee of approximately CHF 24 for adults and CHF 10 for children.

Pets are allowed at the hotel with a fee of CHF 20.00 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM to 10:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities are not provided.

The hotel is located in Chur, connected to a shopping center, just 0.4 km from Bowling Rock 'n' Bowl and 1.6 km from Chur-Brambuesch Gondola. Other attractions such as AdventureRooms Chur and Corn Square are within 2.2 km.

Children 11 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

The hotel offers rollaway beds for a fee of CHF 80.00 per night. Advance request for rollaway beds is required, and specific information about cribs is not provided.

Mercure Chur City West

Amenities

Property description

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