Familienhotel Felsenhof

Name: Familienhotel Felsenhof
Address: Kreuzmoosstr. 88, Reitdorf, Flachau, Salzburg State, Austria, Reitdorf, Sankt Johann im Pongau District, AT
Price range: $336–$604 per night
Rating: 8.7

From

$343

/ night

Familienhotel Felsenhof - View from room

Select dates to see prices and availability

From

$343

/ night

About this property

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can enjoy recreational amenities such as an outdoor pool and an indoor pool. This hotel also features complimentary wi...

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Location

Kreuzmoosstr. 88, Reitdorf, Flachau, Salzburg State, Austria

Reitecksee (0.3 miles)

Snow Space Salzburg (0.7 miles)

Space Jet 1 Ski Lift (1 miles)

Amade Spa (1.4 miles)

Achter Jet Ski Lift (1.5 miles)

Star Jet 1 Ski Lift (2.4 miles)

More location info

Room options

Single Room

Room details

1 Twin Bed

172 ft²

Heating

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

Double Room (Dachstein)

Room details

1 King Bed

Sleeps 2

269 ft²

Balcony

Heating

Wi-Fi (Free)

Crib(s) (Free)

Family Apartment, Annex Building (Theresia I Haus Theresia)

Room details

1 King Bed

2 Bunk Beds

, and

1 Sofa Bed

Sleeps 6

484 ft²

Balcony

Balcony or Terrace

Heating

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

Family Suite (Dachstein)

Room details

2 King Beds

Sleeps 4

484 ft²

Balcony

Heating

Wi-Fi (Free)

Crib(s) (Free)

Apartment, Balcony (Mosermandl)

Room details

2 King Beds

Sleeps 4

431 ft²

Balcony

Heating

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

Family Apartment, Balcony, Annex Building (Apartment 2 Haus Antonia)

Room details

3× King Beds

Sleeps 6

646 ft²

Balcony

Balcony or Terrace

Heating

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

Apartment, Balcony (Grießenkar)

Room details

2 King Beds

Sleeps 4

323 ft²

Balcony

Heating

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

Family Apartment (Blømster)

Room details

2 King Beds

Sleeps 4

452 ft²

Balcony

Heating

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

Family Apartment, Balcony, Annex Building (Apartment 1 Haus Antonia)

Room details

2 King Beds

Sleeps 4

484 ft²

Balcony

Balcony or Terrace

Heating

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

Family Apartment, Annex Building (Theresia Ii Haus Theresia)

Room details

2 King Beds

1 Twin Bed

, and

1 Sofa Bed

Sleeps 6

721 ft²

Balcony

Heating

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

Gallery Room (Dachstein)

Room details

1 King Bed

and

2 Twin Beds

Sleeps 4

484 ft²

Balcony

Heating

Wi-Fi (Free)

Crib(s) (Free)

Double Room (Hygge)

Room details

1 King Bed

Sleeps 2

215 ft²

Balcony

Heating

Wi-Fi (Free)

Crib(s) (Free)

Family Room (Blømster)

Room details

2 King Beds

Sleeps 4

377 ft²

Balcony

Heating

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

Guest reviews of Familienhotel Felsenhof

8.7

Fabulous

Based on 32 verified reviews

Facilities

7.4

Cleanliness

8.8

Rooms

8.9

Service

8.8

Location

8.8

Dining

8.9

Who stays here?

Family

87%

Group

12%

ELI

Apr 13, 2025

Stayed 2 nights

Beautiful and clean modern hotel. Activities for small children. We arrived on the weekend so there were no workshops for the kids. The food was not to our taste.Maby because we are not from Germany. Very expensive

Sean

Jul 6, 2022

Stayed 3 nights

There were flies everywhere. All over the lobby, the kids play area, the dining area, and the food bar. Completely unsanitary. If I knew how to make a complaint to the Austrian Health Ministry I would. Excuses ranged from claiming not to notice, to blaming it on the season, to asserting the hotel had tried everything even though I never saw one fan, barrier, or other attempt to protect the food. We paid a lot of money to stay at this all-inclusive hotel and had to choose carefully what we ate, and still felt disgusted. The amount of flies was similar to what I see in third world countries. Embarrassing and unsanitary. The staff was also not knowledgeable. The man at reception told us our room was most easily accessed by the main elevator. After searching every floor, it turns out our room was in a completely different building. The same man, when asked about pony rides for my daughter, gave us the information for the partner property that had animals to interact with and ponies to ride. He failed to mention pony rides were not available that day. Probably a piece of information we could have used. I understand language barriers, and this was not that. We will not return here.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 20:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Familienhotel Felsenhof

Is parking available at the property?

Yes, parking is available on-site and is free of charge.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Yes, pets are allowed with a fee of EUR 30 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 8:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Elevators are available for easy access.

Where is the property located in relation to key landmarks?

The hotel is located in Flachau, within a 5-minute drive of Snow Space Salzburg and Amade Spa, approximately 1.6 km from Space Jet 1 Ski Lift and 2 km from Achter Jet Ski Lift.

Does the property have a swimming pool?

Yes, the hotel features both an indoor and outdoor heated pool, with access available from 7:30 AM to 10:00 PM.

Are children allowed at the property?

Yes, children are welcome at the property. Children under 15 years of age do not incur the city tax.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for specific requests.

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Prices for upcoming dates

September 2026

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

The front desk is open daily from 7:30 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pool access available from 7:30 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.

Pet fee: EUR 30 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $467	22 $467	23 $604	24 $410	25 $367	26 $337
27 $429	28 $337	29 $337	30 $337

Su	Mo	Tu	We	Th	Fr	Sa
				1 $337	2 $377	3 $377
4 $336	5 $337	6 $337	7 $337	8 $369	9 $338	10 $430
11	12 $337	13 $337	14 $337	15 $338	16 $377	17 $377
18 $337	19 $337	20 $430	21 $337	22 $430	23 $430	24 $445
25 $398	26 $398	27 $507	28 $444	29 $444	30 $398	31 $398